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Inspiron 15 Gaming 7577

Dell Inspiron 15 Gaming 7577 User manual

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Inspiron 15 7000 Gaming
Service Manual
Computer Model: Inspiron 15-7577
Regulatory Model: P72F
Regulatory Type: P72F001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
© 2017-2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2018 - 06
Rev. A01
Contents
Before working inside your computer...........................12
Before you begin .................................................................................... 12
Safety instructions.................................................................................. 12
Recommended tools............................................................................... 13
Screw list................................................................................................ 14
After working inside your computer............................. 16
Removing the base cover.............................................17
Procedure................................................................................................17
Replacing the base cover............................................. 19
Procedure............................................................................................... 19
Removing the battery..................................................20
Prerequisites...........................................................................................20
Procedure...............................................................................................20
Replacing the battery..................................................22
Procedure...............................................................................................22
Post-requisites....................................................................................... 22
Removing the memory modules.................................. 23
Prerequisites...........................................................................................23
Procedure...............................................................................................24
3
Replacing the memory modules...................................25
Procedure...............................................................................................25
Post-requisites....................................................................................... 25
Removing the solid-state drive....................................26
Prerequisites...........................................................................................26
Procedure...............................................................................................26
Replacing the solid-state drive.................................... 28
Procedure...............................................................................................28
Post-requisites....................................................................................... 29
Removing the hard drive............................................. 30
Prerequisites...........................................................................................30
Procedure...............................................................................................30
Replacing the hard drive..............................................33
Procedure...............................................................................................33
Post-requisites....................................................................................... 33
Removing the coin-cell battery....................................34
Prerequisites...........................................................................................34
Procedure...............................................................................................34
Replacing the coin-cell battery....................................36
Procedure...............................................................................................36
Post-requisites....................................................................................... 36
Removing the wireless card......................................... 37
Prerequisites...........................................................................................37
Procedure...............................................................................................37
4
Replacing the wireless card.........................................39
Procedure...............................................................................................39
Post-requisites....................................................................................... 40
Removing the rear cover..............................................41
Prerequisites........................................................................................... 41
Procedure............................................................................................... 41
Replacing the rear cover............................................. 43
Procedure...............................................................................................43
Post-requisites....................................................................................... 43
Removing the computer base......................................44
Prerequisites...........................................................................................44
Procedure...............................................................................................44
Replacing the computer base.......................................51
Procedure............................................................................................... 51
Post-requisites....................................................................................... 52
Removing the status-light board................................. 53
Prerequisites...........................................................................................53
Procedure...............................................................................................53
Replacing the status-light board................................. 55
Procedure.............................................................................................. 55
Post-requisites....................................................................................... 55
Removing the speakers............................................... 56
Prerequisites.......................................................................................... 56
Procedure.............................................................................................. 56
5
Replacing the speakers............................................... 58
Procedure.............................................................................................. 58
Post-requisites....................................................................................... 58
Removing the system board........................................ 59
Prerequisites.......................................................................................... 59
Procedure.............................................................................................. 59
Replacing the system board........................................ 64
Procedure...............................................................................................64
Post-requisites....................................................................................... 65
Entering the Service Tag in the BIOS setup program..............................65
Removing the power-adapter port.............................. 66
Prerequisites.......................................................................................... 66
Procedure...............................................................................................67
Replacing the power-adapter port...............................68
Procedure...............................................................................................68
Post-requisites....................................................................................... 68
Removing the heat sink............................................... 69
Prerequisites.......................................................................................... 69
Procedure.............................................................................................. 69
Replacing the heat sink............................................... 72
Procedure...............................................................................................72
Post-requisites........................................................................................72
Removing the fans.......................................................74
Prerequisites........................................................................................... 74
Procedure...............................................................................................75
6
Replacing the fans....................................................... 77
Procedure...............................................................................................77
Post-requisites........................................................................................77
Removing the power-button board.............................. 78
Prerequisites...........................................................................................78
Procedure...............................................................................................78
Replacing the power-button board..............................80
Procedure.............................................................................................. 80
Post-requisites....................................................................................... 80
Removing the ngerprint-reader board........................81
Prerequisites........................................................................................... 81
Procedure............................................................................................... 81
Replacing the ngerprint-reader board........................83
Procedure...............................................................................................83
Post-requisites....................................................................................... 83
Removing the touchpad.............................................. 84
Prerequisites...........................................................................................84
Procedure...............................................................................................84
Replacing the touchpad.............................................. 86
Procedure...............................................................................................86
Post-requisites....................................................................................... 86
Removing the display assembly................................... 87
Prerequisites...........................................................................................87
Procedure...............................................................................................87
7
Replacing the display assembly....................................91
Procedure............................................................................................... 91
Post-requisites........................................................................................ 91
Removing the palm rest...............................................92
Prerequisites...........................................................................................92
Procedure...............................................................................................92
Replacing the palm rest...............................................94
Procedure...............................................................................................94
Post-requisites....................................................................................... 94
Removing the keyboard...............................................95
Prerequisites.......................................................................................... 95
Procedure.............................................................................................. 95
Replacing the keyboard...............................................99
Procedure.............................................................................................. 99
Post-requisites....................................................................................... 99
Folding the keyboard cables..................................................................100
Removing the display bezel........................................ 102
Prerequisites......................................................................................... 102
Procedure............................................................................................. 102
Replacing the display bezel........................................ 104
Procedure.............................................................................................104
Post-requisites......................................................................................104
Removing the display hinges......................................105
Prerequisites......................................................................................... 105
Procedure.............................................................................................105
8
Replacing the display hinges...................................... 107
Procedure............................................................................................. 107
Post-requisites...................................................................................... 107
Removing the display panel........................................108
Prerequisites......................................................................................... 108
Procedure.............................................................................................108
Replacing the display panel......................................... 111
Procedure...............................................................................................111
Post-requisites....................................................................................... 111
Removing the display cable........................................ 112
Prerequisites.......................................................................................... 112
Procedure..............................................................................................112
Replacing the display cable.........................................114
Procedure..............................................................................................114
Post-requisites.......................................................................................114
Removing the camera.................................................115
Prerequisites..........................................................................................115
Procedure..............................................................................................115
Replacing the camera................................................. 117
Procedure.............................................................................................. 117
Post-requisites.......................................................................................117
Removing the display back-cover and antenna
assembly.................................................................... 118
Prerequisites..........................................................................................118
Procedure..............................................................................................118
9
Replacing the display back-cover and antenna
assembly....................................................................120
Procedure............................................................................................. 120
Post-requisites......................................................................................120
Downloading drivers................................................... 121
Downloading the audio driver................................................................ 121
Downloading the graphics driver............................................................121
Downloading the USB 3.0 driver........................................................... 122
Downloading the Wi-Fi driver................................................................122
Downloading the media-card reader driver............................................122
Downloading the chipset driver.............................................................123
Downloading the network driver........................................................... 124
System setup.............................................................125
Boot Sequence..................................................................................... 125
Navigation keys.....................................................................................125
BIOS overview...................................................................................... 126
Entering BIOS setup program............................................................... 126
System setup options............................................................................127
System and setup password................................................................. 134
Assigning a system password and setup password......................... 135
Deleting or changing an existing system setup password................135
Clearing CMOS settings................................................................. 136
Clearing forgotten passwords......................................................... 136
Troubleshooting..........................................................137
Flashing the BIOS..................................................................................137
Flashing BIOS (USB key).......................................................................137
Enhanced Pre-Boot System Assessment (ePSA) diagnostics............... 138
10
Running the ePSA Diagnostics........................................................138
System diagnostic lights....................................................................... 139
Flea power release................................................................................. 141
Wi-Fi power cycle..................................................................................141
Dell Power Manager (DPM V3.0).......................................................... 141
Getting help and contacting Dell................................ 142
Self-help resources............................................................................... 142
Contacting Dell..................................................................................... 143
11
Before working inside your
computer
NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start → Power → Shut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you nish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is
at and clean.
12
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due
to servicing that is not authorized by Dell is not covered by your warranty.
See the safety instructions that shipped with the product or at
www.dell.com/regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal
surface to dissipate static electricity, which could harm internal
components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
• Philips screwdriver #0
• Philips screwdriver #1
• Flat-head screwdriver
• Plastic scribe
13
Screw list
Table 1. Screw list
Component Secured to Screw type Quantity Screw
image
Battery Computer base M2.5x6 3
Solid-state drive Computer base M3x3 1
Hard-drive assembly Computer base M2.5x3+3 4
Hard-drive bracket Hard drive M3x3 4
Wireless card Wireless card bracket
and system board
M2x3 1
Rear cover Computer base M2x2 4
Display-cable bracket Computer base M2x3 1
Computer base Palm-rest assembly M2.5x6 19
Computer base Palm-rest assembly M2x3 4
Touchpad Palm-rest assembly M2x2 4
Fans Heat sink M2x1.4 5
Fans System board M2x3 4
14
Component Secured to Screw type Quantity Screw
image
Status-light board Computer base M2x3 1
Power-button board Palm-rest assembly M2x3 2
Power-adapter port
bracket
Computer base M2.5x5 2
Fingerprint-reader
board bracket
Palm-rest assembly M2x2 2
USB Type-C port
bracket
System board M2.5x5 2
System board Computer base M2.5x5 3
Keyboard bracket Palm-rest assembly M1.6x2.2 30
Heat-sink assembly System board M2x3 6
Display assembly Palm-rest assembly
M2.5x5
2
Display hinges Display back-cover
and antenna assembly
M2.5x2.5 8
Display panel Display back-cover
and antenna assembly
M2x2.5 4
15
After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before
working on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
16
Removing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
www.dell.com/
regulatory_compliance.
Procedure
1 Loosen the captive screw that secures the base cover to the computer base.
2 Using your ngertips, gently pry the base cover to release the tabs from the
slots on the computer base.
3 Lift the base cover o the computer base.
17
4 Disconnect the battery cable from the system board.
18
Replacing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
www.dell.com/
regulatory_compliance.
Procedure
1 Connect the battery cable to the system board.
2 Slide the tabs on the base cover into the slots on the computer base and snap
the base cover into place.
3 Tighten the captive screw that secures the base cover to the computer base.
19
Removing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
www.dell.com/
regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Remove the three screws (M2.5x6) that secure the battery to the computer
base.
20
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