Lenovo USB Smartcard Keyboard User manual

LenovoUSBSmartcardKeyboard

UserGuide

http://www.lenovo.com/safety

Note:Beforeinstallingtheproduct,besuretoreadthewarrantyinformationinAppendixC“LenovoLimited

Warranty”onpage15

FifthEdition(August2013)

©CopyrightLenovo2009,2013.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.Aboutthekeyboard.....1

Productdescription..............1

Systemrequirements.............3

Chapter2.Installation..........5

Installingthedrivers.............5

Installingthekeyboard............5

Usingthesmartcardreader..........6

Uninstallingthedevicedrivers.........7

Uninstallingthedevicedriversfromthe

WindowsXPoperatingsystem.......7

Uninstallingthedevicedriversfromthe

WindowVistaorWindows7operating

system.................7

Uninstallingthedevicedriversfromthe

Windows8operatingsystem........7

Uninstallingthedevicedriversfromthe

Windows8.1operatingsystem.......8

Chapter3.Troubleshooting.......9

AppendixA.Productspecications..11

AppendixB.ServiceandSupport...13

Onlinetechnicalsupport...........13

Telephonetechnicalsupport.........13

AppendixC.LenovoLimited

Warranty................15

Part1-GeneralTerms...........15

Part2-Country-specicTerms........17

Part3-WarrantyServiceInformation......20

SuplementodeGarantíaparaMéxico......21

AppendixD.Electronicemission

notices................23

FederalCommunicationsCommissionDeclaration

ofConformity...............23

AppendixE.Notices..........27

Recyclinginformation............27

RecyclinginformationforBrazil........27

ExportClassicationNotice.........28

Trademarks................28

AppendixF .RestrictionofHazardous

SubstancesDirective(RoHS).....29

EuropeanUnionRoHS...........29

ChinaRoHS................29

TurkishRoHS...............29

UkraineRoHS...............29

IndiaRoHS................29

©CopyrightLenovo2009,2013

iiLenovoUSBSmartcardKeyboardUserGuide

Chapter1.Aboutthekeyboard

TheLenovo

USBSmartcardKeyboard(hereaftercalledthekeyboard)isafull-sizedkeyboardequippedwith

asmartcardreaderandtheThinkVantage

buttontoenhanceyourcomputingconvenienceandsecurity.

Thekeyboardenablesauthorizedusers’singlelogintothecomputerandpreventsunauthorizedaccess

tothenetworkofanorganization.Typically,theuser-accessvericationofthekeyboardsecuresthe

environmentfortransactionsperformedonbothpublicandprivatenetworks.TheThinkVantagebuttonon

thekeyboardprovidesquickaccesstotheThinkVantageProductivityCenterprogram,theLenovoCare℠

program,theLenovoThinkVantageToolboxprogram,ortheWindowsSystemInformationwindow.

Theoptionpackagecontains:

•LenovoUSBSmartcardKeyboard

•SoftwareandUserGuideDisc

•Setupandwarrantyposter

Productdescription

Thistopicprovidesgeneraldescriptionsaboutmainfeaturesofthekeyboard.

Figure1.Keyboardoverview

1ThinkVantagebutton

4ScrollLockLED

2NumericLocklight-emittingdiode(LED)5SmartcardstatusLED

3CapsLockLED6Smartcardreader

ThinkVantagebutton

TheThinkVantagebuttonprovidesyouwithquickaccesstosomeoftheprogramsinstalledonyour

computer.

Note:BeforeusingtheThinkVantagebutton,ensurethatyouhaveinstalledtheLenovoUSBSmartcard

Keyboardhotkeydriver.

©CopyrightLenovo2009,2013

•Microsoft

Windows

XPandMicrosoftWindowsVista

PressingtheThinkVantagebuttonopenstheThinkVantageProductivityCenterprogramortheLenovo

Careprogram,whichcontainscomprehensivehelpandinformationforyourcomputer.

Ifthecomputerdoesnotcomewitheitheroftheprograms,pressingtheThinkVantagebuttonopensthe

WindowsSystemInformationwindow.

•MicrosoftWindows7:

PressingtheThinkVantagebuttonopensoneofthefollowingprograms.Ifthecomputerdoesnotcome

withanyofthefollowingprograms,pressingtheThinkVantagebuttonopenstheWindowsSystem

Informationwindow.

–LenovoSimpleTap:Thisprogramprovidesyouwithaquickwaytocustomizesomebasiccomputer

settings.

–LenovoSolutionCenter:Thisprogramenablesyoutotroubleshootandresolvecomputerproblems.

–LenovoThinkVantageToolbox:Thisprogramenablesyoutoevaluatesystemperformanceand

diagnoseandresolvecomputerproblems.

•MicrosoftWindows8andMicrosoftWindows8.1:

PressingtheThinkVantagebuttonopenstheLenovoDeviceExperienceprogram.

NumericLockLED

WhentheLEDison,thenumerickeypadonthekeyboardisenabled.WhentheLEDisoff,thecursor

controlonthenumerickeypadisdisabled.PresstheNumericLockkeytoswitchbackandforthbetween

thesemodes.

CapsLockLED

WhentheLEDison,theCapsLockmodeisenabled.Inthismode,youcantypeallalphabeticcharacters

(A-Z)inuppercasetextdirectly.WhentheLEDisoff,theCapsLockmodeisdisabled.Toenableordisable

theCapsLockmode,presstheCapsLockkey.

ScrollLockLED

WhentheLEDison,theScrollLockmodeisenabled.Thearrowkeyscanbeusedasscreen-scrollfunction

keysandthecursorcannotbemovedwiththearrowkeys.Notallapplicationprogramssupportthis

function.WhentheScrollLockLEDisoff,thearrowkeyscanbeusedforcursormovement,butnotas

screen-scrollfunctionkeys.PresstheScrollLockkeytoswitchbackandforthbetweenthesemodes.

SmartcardstatusLED

ThesmartcardstatusLEDisadual-colorLED,whichindicatestheworkingstatusofthesmartcardreader

ingreenandamber.

FormoreinformationaboutthesmartcardstatusLED,seeTable1“SmartcardstatusLED”onpage9.

Smartcardreader

Thesmartcardreaderisacompact,lightweight,high-performancedevicethatenhancescomputerand

networksecurity.Itsupportsmostmemorymodulesandmicroprocessorcards.

Thesmartcardreadersupportsthefollowing:

•Readingfromandwritingtoallmemoryandmicroprocessorsmartcards(T=0,T=1)thatconformto

InternationalOrganizationforStandardization(ISO)7816-1,2,3,4standards

2LenovoUSBSmartcardKeyboardUserGuide

Note:Lenovodoesnotprovideasmartcardwiththisoption.

•Securepersonalidenticationnumber(PIN)entrymode(PINauthenticationwithouttransmittingthePIN

tothehostcomputer)

•Userauthenticationthroughthird-partyapplications

•ThinkVantageClientSecuritySolution

FormoreinformationaboutusingsmartcardswiththeThinkVantageClientSecuritySolutionprogram,

refertothehelpinformationsystemfortheprogram.

Note:Forthesmartcardreaderspecications,seeAppendixA“Productspecications”onpage11.

Cableslot

Thecableslotprovidesaconvenientwaytochangethelocationwherethecableleavesthekeyboard.You

canroutethekeyboardcableintotheleftorrightslottoreducecableclutterandoptimizedeskspace.

Tiltfeet

Therearethreetiltfeetpositionsforsettingthekeyboardtoacomfortabledegree.Youcanplacethe

keyboardatanangleof4degrees,6degrees,or9degreesatyourpreference.

Systemrequirements

Tousethekeyboard,yourcomputermusthaveanavailableUniversalSerialBus(USB)connectorand

oneofthefollowingoperatingsystemsinstalled:

•MicrosoftWindowsXP(32-bit)

•MicrosoftWindowsVista(32-bitor64-bit)

•MicrosoftWindows7(32-bitor64-bit)

•MicrosoftWindows8(32-bitor64-bit)

•MicrosoftWindows8.1(32-bitor64-bit)

Chapter1.Aboutthekeyboard3

4LenovoUSBSmartcardKeyboardUserGuide

Chapter2.Installation

ThischapterprovidesinstructionsonhowtoinstalltheLenovoUSBSmartcardKeyboard.

Installingthedrivers

ThekeyboardcanbeusedoncomputersthathaveaWindowsXP,WindowsVista,Windows7,Windows

8,orWindows8.1operatingsysteminstalled.Beforeusingthekeyboard,installthefollowingdrivers

onthecomputer:

•LenovoUSBSmartcardKeyboardhotkeydriver

•Lenovokeyboardsmartcardreaderdriver

Note:Forthelatestversionofthedriversandthedocumentation,goto:

http://www.lenovo.com/think/support

ToinstallthedriversontheWindowsXP ,WindowsVista,Windows7,Windows8,orWindows8.1operating

system,dothefollowing:

1.Saveanyopendocumentsandexitallapplications.

2.InserttheSoftwareandUserGuideDiscintotheopticaldrive.Thediscstartsautomatically.Ifthedisc

doesnotstartautomatically,dooneofthefollowing:

•Iftheautoplaywindowopens,clickRunViewHtml.exe.

•Iftheautoplaywindowdoesnotopen,dothefollowing:

–FortheWindowsXP,WindowsVista,orWindows7operatingsystem,gointoMyComputeror

Computer,thendouble-clicktheCD/DVDdriveicon.

–FortheWindows8orWindows8.1operatingsystem,openFileExplorerandclickComputeror

ThisPC,thendouble-clicktheCD/DVDdriveicon.

3.Selectyourlanguage.

4.ClickSoftwareintheleftpaneofthewindow.

5.Followtheinstructionsonthescreentoinstallthedevicedriver.

Note:FortheWindowsXPusers,itisrecommendedtoinstallthesmartcardreaderdrivertousethesmart

cardreaderofthekeyboard.FortheWindowsVista,Windows7,Windows8,orWindows8.1users,itis

alsorecommendedtoinstallthesmartcardreaderdrivertouseotherspecicfunctionsincludingthe

securePINentry.

Installingthekeyboard

Thistopicprovidesinstructionsonhowtoinstallthekeyboardafteryouinstallthedrivers.

©CopyrightLenovo2009,2013

Toinstallthekeyboard,dothefollowing:

1.Adjustthetiltfeettosetthekeyboardnearyourcomputertoyourpreference.

2.Routethekeyboardcableintotherightorleftcableslotaccordingtoyourpreference.

3.ConnectthekeyboardcabletoanavailableUSBconnectoronthecomputer.Theoperatingsystemwill

identifythekeyboardandthesmartcardreader.Then,thekeyboardisreadyforuse.

Figure2.Connectingthekeyboardtothecomputer

Usingthesmartcardreader

Thistopicprovidesinstructionsonhowtousethesmartcardreaderofthekeyboard.

Tousethesmartcardreaderofthekeyboard,dothefollowing:

1.Insertasmartcardintothesmartcardreaderslotwiththecontactpadfacingup.

Note:Forinformationonusingthesmartcard,contactthesmartcardmanufacturer.

Figure3.Insertingasmartcardintothesmartcardreader

2.ThesmartcardstatusLEDwillbeoningreenforawhile.Thenthesmartcardreaderisreadyforuse.

Attention:Toavoidtransmissionerrorsandlossofdata,donotremovethesmartcardwhenthesmartcard

readerisactive.

6LenovoUSBSmartcardKeyboardUserGuide

Uninstallingthedevicedrivers

Touninstallthekeyboardfromthecomputer,itisrecommendedthatyouuninstallboththehotkeydriverand

thesmartcardreaderdriver.Then,restartthecomputertohavethenewchangestotakeeffect.

UninstallingthedevicedriversfromtheWindowsXPoperatingsystem

TouninstallthehotkeydriverandthesmartcardreaderdriverfromtheWindowsXPoperatingsystem,

dothefollowing:

1.DependingonyourStartmenumode,clickStart➙ControlPanelorStart➙Settings➙Control

Panel.

2.DependingonyourControlPanelmode,clickordouble-clickAddorRemovePrograms.

3.SelectLenovoUSBSmartcardKeyboardHotkeyDriver,andthenclickRemove.

4.IntheUninstallwindow,clickUninstall.

5.Whenprompted,clickYestoconrmtheoperation.

6.IntheAddorRemoveProgramswindow,selectLenovoKeyboardSmartcardReader,andthen

clickRemove.

7.IntheUninstallwindow,clickUninstall.

8.Whenprompted,clickYestoconrmtheoperation.

9.Restartthecomputer.

UninstallingthedevicedriversfromtheWindowVistaorWindows7

operatingsystem

TouninstallthehotkeydriverandthesmartcardreaderdriverfromtheMicrosoftWindowsVistaorMicrosoft

Windows7operatingsystem,dothefollowing:

1.DependingonyourStartmenumode,clickStart➙ControlPanelorStart➙Settings➙Control

Panel.

2.DependingonyourControlPanelmode,dooneofthefollowing:

•ClicktheUninstallaprogramoptionundertheProgramsmenu.

•Double-clickProgramsandFeatures.

•ClickProgramsandFeatures.

3.SelectLenovoUSBSmartcardKeyboardHotkeyDriver,andthenright-clickyourmouse.

4.ClickUninstall.

5.Whenprompted,clickYestoconrmtheoperation.

6.IntheUninstallorchangeaprogramwindow,selectLenovoKeyboardSmartcardReader,and

thenright-clickyourmouse.

7.ClickUninstall.

8.Whenprompted,clickYestoconrmtheoperation.

9.Restartthecomputer.

UninstallingthedevicedriversfromtheWindows8operatingsystem

TouninstallthehotkeydriverandthesmartcardreaderdriverfromtheMicrosoftWindows8operating

system,dothefollowing:

1.GotoControlPanelbydoingoneofthefollowing:

Chapter2.Installation7

•Fromthedesktop,movethepointertothetop-rightorbottom-rightcornerofthescreentodisplay

thecharms,andthenclickSettings➙ControlPanel.

•FromtheStartscreen,dothefollowing:

a.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.

b.ClickSearch.

c.OntheAppsscreen,scrolltotherightside,andclickControlPanelintheWindowsSystem

section.

2.DependingonyourControlPanelmode,dooneofthefollowing:

•ClicktheUninstallaprogramoptionundertheProgramsmenu.

•ClickProgramsandFeatures.

3.SelecttheLenovoKeyboardSmartcardReaderandthenright-clickyourmouse.TheUninstall

optionisdisplayed.

4.ClickUninstall.

5.Followtheinstructionsonthescreentouninstallthedevicedriver.

UninstallingthedevicedriversfromtheWindows8.1operatingsystem

TouninstallthehotkeydriverandthesmartcardreaderdriverfromtheMicrosoftWindows8.1operating

system,dothefollowing:

1.GotoControlPanelbydoingoneofthefollowing:

•Fromthedesktop,movethepointertothetop-rightorbottom-rightcornerofthescreentodisplay

thecharms,andthenclickSettings➙ControlPanel.

•FromtheStartscreen,dothefollowing:

a.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.

b.Scrolltotherightside,andclickControlPanelintheWindowsSystemsection.

2.DependingonyourControlPanelmode,dooneofthefollowing:

•ClicktheUninstallaprogramoptionundertheProgramsmenu.

•ClickProgramsandFeatures.

3.SelecttheLenovoKeyboardSmartcardReaderandthenright-clickyourmouse.TheUninstall

optionisdisplayed.

4.ClickUninstall.

5.Followtheinstructionsonthescreentouninstallthedevicedriver.

8LenovoUSBSmartcardKeyboardUserGuide

Chapter3.Troubleshooting

Thischapterprovidestroubleshootinghintsandtipstoassistyouifyouexperienceanyproblemswithyour

LenovoUSBSmartcardKeyboardoption.

Problem:Thesmartcardreaderdoesnotworkcorrectly.

Solution:VerifyiftheLenovoUSBSmartcardKeyboardhotkeydriverandthesmartcardreaderdriverare

correctlyinstalled.Then,checkthestatusofthesmartcardstatusLEDbyreferringtothefollowingtable.

Table1.SmartcardstatusLED

SmartcardstatusLED

Green

Amber

Status

OffOff

Thesmartcardisnotinsertedornotdetected.

1500msOnOff

Thesmartcardisinitiallyinsertedanddetected.

Blinkingslowly(500ms

Onand500msOff)

OffSecurePINauthenticationisrequested.

OffOnSecurePINentryerrororinvalidPIN.

OnOffSuccessfulsecurePINauthentication(RemainsOnwhile

smartcardisinserted).

Blinkingrapidly(100ms

Onand100msOff)

OffSmartcardcommunicationinprogress.

Off500msOnand500msOffSmartcardcommunicationerror.

Note:ContactyourLenovoservicerepresentativeiftheproblempersists.

Problem:PressingtheThinkVantagebuttonopenstheWindowsSystemInformationwindow,ratherthan

anyofthefollowingprograms:

•LenovoCare

•LenovoDeviceExperience

•LenovoSimpletap

•LenovoSolutionCenter

•LenovoThinkVantageToolbox

•ThinkVantageProductivityCenter

Solution:Thelistedprogramsmightnotbeavailableonyourcomputer.

Problem:Ipressedakeyonce,butthecomputerrespondedasifIpressedittwice.

Solution:Dependingonyouroperatingsystem,adjustthekeyboardRepeatdelayorRepeatratesettings

bydoingoneofthefollowing:

•WindowsXPandWindowsVista:

1.DependingonyourStartmenumode,clickStart➙ControlPanelorStart➙Settings➙Control

Panel.

2.DependingonyourControlPanelmode,clickordouble-clickKeyboard.

©CopyrightLenovo2009,2013

3.ClicktheSpeedtab.

4.MovetheRepeatdelayslidertoLongortheRepeatrateslidertoSlow.

5.ClickOK.

•Windows7:

1.DependingonyourStartmenumode,clickStart➙ControlPanelorStart➙Settings➙Control

Panel.

2.ClicktheViewbymenuandselectSmalliconsorLargeicons.TheAllControlPanelItems

categoryisexpanded.

3.ClickKeyboard.

4.ClicktheSpeedtab.

5.MovetheRepeatdelayslidertoLongortheRepeatrateslidertoSlow.

6.ClickOK.

•Windows8andWindows8.1:

–FromtheStartscreen

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms,and

thenclickSearch➙ControlPanel.TheControlPanelwindowisdisplayed.

2.ClicktheViewbymenuandselecttheSmalliconsorLargeiconsview.TheAllControlPanel

Itemscategoryisexpanded.

3.ClickKeyboard.

4.ClicktheSpeedtab.

5.MovetheRepeatdelayslidertoLongortheRepeatrateslidertoSlow.

6.ClickOK.

–Fromthedesktop

1.Right-clickanywhereonthedesktop,andthenclickPersonalize.ThePersonalizationwindowis

displayed.

2.ClickControlPanelHomeinthetop-leftarea.TheControlPanelwindowisdisplayed.

3.ClicktheViewbymenuandselectSmalliconsorLargeicons.TheAllControlPanelItems

categoryisexpanded.

4.ClickKeyboard.

5.ClicktheSpeedtab.

6.MovetheRepeatdelayslidertoLongortheRepeatrateslidertoSlow.

7.ClickOK.

Problem:Thekeyboarddoesnotfunctioncorrectly.

Solution:VerifyifthekeyboardcableisrmlyconnectedtotheUSBconnector,orreconnectthekeyboard

cabletoanotherUSBconnectoronyourcomputer.

Note:ContactyourLenovoservicerepresentativeiftheproblempersists.

10LenovoUSBSmartcardKeyboardUserGuide

AppendixA.Productspecications

Thisappendixincludesthespecicationsfor:

•LenovoUSBSmartcardKeyboard

•Smartcardreader

ThefollowingtableprovidesthespecicationsfortheLenovoUSBSmartcardKeyboard.

Table2.LenovoUSBSmartcardKeyboardspecication

Keys

104-109(variesbycountry)

Color

Black

Dimensions(HeightxWidthxDepth)

457.13mmx185.3mmx25mm

(18inchesx7.3inchesx0.98inch)

Weight

965grams(2.13pounds)

PCinterfaceUSB2.0fullspeed

Connectortype4-pinUSBTypeA

Cablelength2meters(6.56feet)

Powerconsumption250mAmaximum

SysteminterfaceUSBTypeAplugconnector

Supportedoperatingsystems•WindowsXP(32-bit)

•WindowsVista(32-bitor64-bit)

•Windows7(32-bitor64-bit)

•Windows8(32-bitor64-bit)

•Windows8.1(32-bitor64-bit)

Thefollowingtableprovidesthespecicationsforthesmartcardreader.

Table3.Smartcardreaderspecication

Support•AllISO7816-1,2,3,4memoryandmicroprocessor

smartcards(T=0,T=1)

•SecurePINEntrymode(Class2terminal)

•Supports3Vand5Vcards

StandardAPIssupportedPC/SC,EMV2000Leval1approved,CCID

Power

•USBconnector

•Shortcircuitdetection

•PowersupplycompliantwithISO7816andEMV

Communication

•Fromcardtocomputer:Programmablefrom9600

baudto115200baud

•Fromcomputertocard:Upto38400baud

Landingmechanism

•Contactdevice:Frictioncontact

•Cardinsertionsrating:Upto100000insertingcycles

Table3.Smartcardreaderspecication(continued)

Interfacemodes

•USBcommunicationthroughUSBconnector

•Automaticcardinsertion/removaldetectionUSB

connection

Readerperformanceinterface

USBconnection

12LenovoUSBSmartcardKeyboardUserGuide

AppendixB.ServiceandSupport

Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe

warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull

explanationofLenovowarrantyterms.

Onlinetechnicalsupport

Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:

http://www.lenovo.com/support

Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty

period.Inaddition,ifyouroptionisinstalledinaLenovocomputer,youmightbeentitledtoserviceatyour

location.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.

Telephonetechnicalsupport

InstallationandcongurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days

aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscancelled,ormade

availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.

BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:

optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,

theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware

congurationinformationforyoursystem.

Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour

computerduringthecall.

Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo

Supportisalwaysavailableathttp://www.lenovo.com/support/phone

.Ifthetelephonenumberforyour

countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.

14LenovoUSBSmartcardKeyboardUserGuide

AppendixC.LenovoLimitedWarranty

L505-0010-0208/2011

ThisLenovoLimitedWarrantyconsistsofthefollowingparts:

Part1-GeneralTerms

Part2-Country-specicTerms

Part3-WarrantyServiceInformation

ThetermsofPart2replaceormodifytermsofPart1asspeciedforaparticularcountry.

Part1-GeneralTerms

ThisLenovoLimitedWarrantyappliesonlytoLenovohardwareproductsyoupurchasedforyourownuseand

notforresale.ThisLenovoLimitedWarrantyisavailableinotherlanguagesatwww.lenovo.com/warranty.

WhatthisWarrantyCovers

LenovowarrantsthateachLenovohardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand

workmanshipundernormaluseduringthewarrantyperiod.Thewarrantyperiodfortheproductstartson

theoriginaldateofpurchaseasshownonyoursalesreceiptorinvoiceorasmaybeotherwisespecied

byLenovo.Thewarrantyperiodandtypeofwarrantyservicethatapplytoyourproductareasspecied

in“Part3-WarrantyServiceInformation”below.Thiswarrantyonlyappliestoproductsinthecountry

orregionofpurchase.

THISWARRANTYISYOUREXCLUSIVEWARRANTYANDREPLACESALLOTHERWARRANTIES

ORCONDITIONS,EXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,ANYIMPLIED

WARRANTIESORCONDITIONSOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.

ASSOMESTATESORJURISDICTIONSDONOTALLOWTHEEXCLUSIONOFEXPRESSOR

IMPLIEDWARRANTIES,THEABOVEEXCLUSIONMAYNOTAPPL YTOYOU.INTHATEVENT,SUCH

WARRANTIESAPPL YONL YTOTHEEXTENTANDFORSUCHDURATIONASREQUIREDBYLAWAND

ARELIMITEDINDURATIONTOTHEWARRANTYPERIOD.ASSOMESTATESORJURISDICTIONSDO

NOTALLOWLIMITATIONSONTHEDURATIONOFANIMPLIEDWARRANTY ,THEABOVELIMITATION

ONDURATIONMAYNOTAPPL YTOYOU.

HowtoObtainWarrantyService

Iftheproductdoesnotfunctionaswarrantedduringthewarrantyperiod,youmayobtainwarrantyserviceby

contactingLenovooraLenovoapprovedServiceProvider.AlistofapprovedServiceProvidersandtheir

telephonenumbersisavailableat:www.lenovo.com/support/phone.

Warrantyservicemaynotbeavailableinalllocationsandmaydifferfromlocationtolocation.Chargesmay

applyoutsideaServiceProvider’snormalservicearea.ContactalocalServiceProviderforinformation

specictoyourlocation.

CustomerResponsibilitiesforWarrantyService

Beforewarrantyserviceisprovided,youmusttakethefollowingsteps:

•followtheservicerequestproceduresspeciedbytheServiceProvider;

•backuporsecureallprogramsanddatacontainedintheproduct;

•providetheServiceProviderwithallsystemkeysorpasswords;

•providetheServiceProviderwithsufcient,free,andsafeaccesstoyourfacilitiestoperformservice;

•removealldata,includingcondentialinformation,proprietaryinformationandpersonalinformation,from

theproductor,ifyouareunabletoremoveanysuchinformation,modifytheinformationtopreventits

accessbyanotherpartyorsothatitisnotpersonaldataunderapplicablelaw.TheServiceProvidershall

notberesponsibleforthelossordisclosureofanydata,includingcondentialinformation,proprietary

information,orpersonalinformation,onaproductreturnedoraccessedforwarrantyservice;

•removeallfeatures,parts,options,alterations,andattachmentsnotcoveredbythewarranty;

•ensurethattheproductorpartisfreeofanylegalrestrictionsthatpreventitsreplacement;

•ifyouarenottheownerofaproductorpart,obtainauthorizationfromtheownerfortheServiceProvider

toprovidewarrantyservice.

WhatY ourServiceProviderWillDotoCorrectProblems

WhenyoucontactaServiceProvider,youmustfollowthespeciedproblemdeterminationandresolution

procedures.

TheServiceProviderwillattempttodiagnoseandresolveyourproblembytelephone,e-mailorremote

assistance.TheServiceProvidermaydirectyoutodownloadandinstalldesignatedsoftwareupdates.

Someproblemsmayberesolvedwithareplacementpartthatyouinstallyourselfcalleda“Customer

ReplaceableUnit”or“CRU.”Ifso,theServiceProviderwillshiptheCRUtoyouforyoutoinstall.

Ifyourproblemcannotberesolvedoverthetelephone;throughtheapplicationofsoftwareupdatesor

theinstallationofaCRU,theServiceProviderwillarrangeforserviceunderthetypeofwarrantyservice

designatedfortheproductunder“Part3-WarrantyServiceInformation”below.

IftheServiceProviderdeterminesthatitisunabletorepairyourproduct,theServiceProviderwillreplace

itwithonethatisatleastfunctionallyequivalent.

IftheServiceProviderdeterminesthatitisunabletoeitherrepairorreplaceyourproduct,yoursole

remedyunderthisLimitedWarrantyistoreturntheproducttoyourplaceofpurchaseortoLenovofora

refundofyourpurchaseprice.

ReplacementProductsandParts

Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes

Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo

productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay

notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor

part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe

originalproduct.

UseofPersonalContactInformation

Ifyouobtainserviceunderthiswarranty,youauthorizeLenovotostore,useandprocessinformationabout

yourwarrantyserviceandyourcontactinformation,includingname,phonenumbers,address,ande-mail

address.Lenovomayusethisinformationtoperformserviceunderthiswarranty.Wemaycontactyouto

inquireaboutyoursatisfactionwithourwarrantyserviceortonotifyyouaboutanyproductrecallsorsafety

issues.Inaccomplishingthesepurposes,youauthorizeLenovototransferyourinformationtoanycountry

wherewedobusinessandtoprovideittoentitiesactingonourbehalf.Wemayalsodiscloseitwhere

requiredbylaw.Lenovo’sprivacypolicyisavailableatwww.lenovo.com/.

WhatthisWarrantyDoesnotCover

16LenovoUSBSmartcardKeyboardUserGuide

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