Lenovo USB Smartcard Keyboard User manual

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LenovoUSBSmartcardKeyboard
UserGuide
http://www.lenovo.com/safety
Note:Beforeinstallingtheproduct,besuretoreadthewarrantyinformationinAppendixC“LenovoLimited
Warranty”onpage15
.
FifthEdition(August2013)
©CopyrightLenovo2009,2013.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Chapter1.Aboutthekeyboard.....1
Productdescription..............1
Systemrequirements.............3
Chapter2.Installation..........5
Installingthedrivers.............5
Installingthekeyboard............5
Usingthesmartcardreader..........6
Uninstallingthedevicedrivers.........7
Uninstallingthedevicedriversfromthe
WindowsXPoperatingsystem.......7
Uninstallingthedevicedriversfromthe
WindowVistaorWindows7operating
system.................7
Uninstallingthedevicedriversfromthe
Windows8operatingsystem........7
Uninstallingthedevicedriversfromthe
Windows8.1operatingsystem.......8
Chapter3.Troubleshooting.......9
AppendixA.Productspecications..11
AppendixB.ServiceandSupport...13
Onlinetechnicalsupport...........13
Telephonetechnicalsupport.........13
AppendixC.LenovoLimited
Warranty................15
Part1-GeneralTerms...........15
Part2-Country-specicTerms........17
Part3-WarrantyServiceInformation......20
SuplementodeGarantíaparaxico......21
AppendixD.Electronicemission
notices................23
FederalCommunicationsCommissionDeclaration
ofConformity...............23
AppendixE.Notices..........27
Recyclinginformation............27
RecyclinginformationforBrazil........27
ExportClassicationNotice.........28
Trademarks................28
AppendixF .RestrictionofHazardous
SubstancesDirective(RoHS).....29
EuropeanUnionRoHS...........29
ChinaRoHS................29
TurkishRoHS...............29
UkraineRoHS...............29
IndiaRoHS................29
©CopyrightLenovo2009,2013
i
iiLenovoUSBSmartcardKeyboardUserGuide
Chapter1.Aboutthekeyboard
TheLenovo
®
USBSmartcardKeyboard(hereaftercalledthekeyboard)isafull-sizedkeyboardequippedwith
asmartcardreaderandtheThinkVantage
®
buttontoenhanceyourcomputingconvenienceandsecurity.
Thekeyboardenablesauthorizedusers’singlelogintothecomputerandpreventsunauthorizedaccess
tothenetworkofanorganization.Typically,theuser-accessvericationofthekeyboardsecuresthe
environmentfortransactionsperformedonbothpublicandprivatenetworks.TheThinkVantagebuttonon
thekeyboardprovidesquickaccesstotheThinkVantageProductivityCenterprogram,theLenovoCare
program,theLenovoThinkVantageToolboxprogram,ortheWindowsSystemInformationwindow.
Theoptionpackagecontains:
LenovoUSBSmartcardKeyboard
SoftwareandUserGuideDisc
Setupandwarrantyposter
Productdescription
Thistopicprovidesgeneraldescriptionsaboutmainfeaturesofthekeyboard.
Figure1.Keyboardoverview
1ThinkVantagebutton
4ScrollLockLED
2NumericLocklight-emittingdiode(LED)5SmartcardstatusLED
3CapsLockLED6Smartcardreader
ThinkVantagebutton
TheThinkVantagebuttonprovidesyouwithquickaccesstosomeoftheprogramsinstalledonyour
computer.
Note:BeforeusingtheThinkVantagebutton,ensurethatyouhaveinstalledtheLenovoUSBSmartcard
Keyboardhotkeydriver.
©CopyrightLenovo2009,2013
1
Microsoft
®
Windows
®
XPandMicrosoftWindowsVista
®
:
PressingtheThinkVantagebuttonopenstheThinkVantageProductivityCenterprogramortheLenovo
Careprogram,whichcontainscomprehensivehelpandinformationforyourcomputer.
Ifthecomputerdoesnotcomewitheitheroftheprograms,pressingtheThinkVantagebuttonopensthe
WindowsSystemInformationwindow.
MicrosoftWindows7:
PressingtheThinkVantagebuttonopensoneofthefollowingprograms.Ifthecomputerdoesnotcome
withanyofthefollowingprograms,pressingtheThinkVantagebuttonopenstheWindowsSystem
Informationwindow.
LenovoSimpleTap:Thisprogramprovidesyouwithaquickwaytocustomizesomebasiccomputer
settings.
LenovoSolutionCenter:Thisprogramenablesyoutotroubleshootandresolvecomputerproblems.
LenovoThinkVantageToolbox:Thisprogramenablesyoutoevaluatesystemperformanceand
diagnoseandresolvecomputerproblems.
MicrosoftWindows8andMicrosoftWindows8.1:
PressingtheThinkVantagebuttonopenstheLenovoDeviceExperienceprogram.
NumericLockLED
WhentheLEDison,thenumerickeypadonthekeyboardisenabled.WhentheLEDisoff,thecursor
controlonthenumerickeypadisdisabled.PresstheNumericLockkeytoswitchbackandforthbetween
thesemodes.
CapsLockLED
WhentheLEDison,theCapsLockmodeisenabled.Inthismode,youcantypeallalphabeticcharacters
(A-Z)inuppercasetextdirectly.WhentheLEDisoff,theCapsLockmodeisdisabled.Toenableordisable
theCapsLockmode,presstheCapsLockkey.
ScrollLockLED
WhentheLEDison,theScrollLockmodeisenabled.Thearrowkeyscanbeusedasscreen-scrollfunction
keysandthecursorcannotbemovedwiththearrowkeys.Notallapplicationprogramssupportthis
function.WhentheScrollLockLEDisoff,thearrowkeyscanbeusedforcursormovement,butnotas
screen-scrollfunctionkeys.PresstheScrollLockkeytoswitchbackandforthbetweenthesemodes.
SmartcardstatusLED
ThesmartcardstatusLEDisadual-colorLED,whichindicatestheworkingstatusofthesmartcardreader
ingreenandamber.
FormoreinformationaboutthesmartcardstatusLED,seeTable1“SmartcardstatusLED”onpage9.
Smartcardreader
Thesmartcardreaderisacompact,lightweight,high-performancedevicethatenhancescomputerand
networksecurity.Itsupportsmostmemorymodulesandmicroprocessorcards.
Thesmartcardreadersupportsthefollowing:
Readingfromandwritingtoallmemoryandmicroprocessorsmartcards(T=0,T=1)thatconformto
InternationalOrganizationforStandardization(ISO)7816-1,2,3,4standards
2LenovoUSBSmartcardKeyboardUserGuide
Note:Lenovodoesnotprovideasmartcardwiththisoption.
Securepersonalidenticationnumber(PIN)entrymode(PINauthenticationwithouttransmittingthePIN
tothehostcomputer)
Userauthenticationthroughthird-partyapplications
ThinkVantageClientSecuritySolution
FormoreinformationaboutusingsmartcardswiththeThinkVantageClientSecuritySolutionprogram,
refertothehelpinformationsystemfortheprogram.
Note:Forthesmartcardreaderspecications,seeAppendixA“Productspecications”onpage11.
Cableslot
Thecableslotprovidesaconvenientwaytochangethelocationwherethecableleavesthekeyboard.You
canroutethekeyboardcableintotheleftorrightslottoreducecableclutterandoptimizedeskspace.
Tiltfeet
Therearethreetiltfeetpositionsforsettingthekeyboardtoacomfortabledegree.Youcanplacethe
keyboardatanangleof4degrees,6degrees,or9degreesatyourpreference.
Systemrequirements
Tousethekeyboard,yourcomputermusthaveanavailableUniversalSerialBus(USB)connectorand
oneofthefollowingoperatingsystemsinstalled:
MicrosoftWindowsXP(32-bit)
MicrosoftWindowsVista(32-bitor64-bit)
MicrosoftWindows7(32-bitor64-bit)
MicrosoftWindows8(32-bitor64-bit)
MicrosoftWindows8.1(32-bitor64-bit)
Chapter1.Aboutthekeyboard3
4LenovoUSBSmartcardKeyboardUserGuide
Chapter2.Installation
ThischapterprovidesinstructionsonhowtoinstalltheLenovoUSBSmartcardKeyboard.
Installingthedrivers
ThekeyboardcanbeusedoncomputersthathaveaWindowsXP,WindowsVista,Windows7,Windows
8,orWindows8.1operatingsysteminstalled.Beforeusingthekeyboard,installthefollowingdrivers
onthecomputer:
LenovoUSBSmartcardKeyboardhotkeydriver
Lenovokeyboardsmartcardreaderdriver
Note:Forthelatestversionofthedriversandthedocumentation,goto:
http://www.lenovo.com/think/support
ToinstallthedriversontheWindowsXP ,WindowsVista,Windows7,Windows8,orWindows8.1operating
system,dothefollowing:
1.Saveanyopendocumentsandexitallapplications.
2.InserttheSoftwareandUserGuideDiscintotheopticaldrive.Thediscstartsautomatically.Ifthedisc
doesnotstartautomatically,dooneofthefollowing:
Iftheautoplaywindowopens,clickRunViewHtml.exe.
Iftheautoplaywindowdoesnotopen,dothefollowing:
FortheWindowsXP,WindowsVista,orWindows7operatingsystem,gointoMyComputeror
Computer,thendouble-clicktheCD/DVDdriveicon.
FortheWindows8orWindows8.1operatingsystem,openFileExplorerandclickComputeror
ThisPC,thendouble-clicktheCD/DVDdriveicon.
3.Selectyourlanguage.
4.ClickSoftwareintheleftpaneofthewindow.
5.Followtheinstructionsonthescreentoinstallthedevicedriver.
Note:FortheWindowsXPusers,itisrecommendedtoinstallthesmartcardreaderdrivertousethesmart
cardreaderofthekeyboard.FortheWindowsVista,Windows7,Windows8,orWindows8.1users,itis
alsorecommendedtoinstallthesmartcardreaderdrivertouseotherspecicfunctionsincludingthe
securePINentry.
Installingthekeyboard
Thistopicprovidesinstructionsonhowtoinstallthekeyboardafteryouinstallthedrivers.
©CopyrightLenovo2009,2013
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Toinstallthekeyboard,dothefollowing:
1.Adjustthetiltfeettosetthekeyboardnearyourcomputertoyourpreference.
2.Routethekeyboardcableintotherightorleftcableslotaccordingtoyourpreference.
3.ConnectthekeyboardcabletoanavailableUSBconnectoronthecomputer.Theoperatingsystemwill
identifythekeyboardandthesmartcardreader.Then,thekeyboardisreadyforuse.
Figure2.Connectingthekeyboardtothecomputer
Usingthesmartcardreader
Thistopicprovidesinstructionsonhowtousethesmartcardreaderofthekeyboard.
Tousethesmartcardreaderofthekeyboard,dothefollowing:
1.Insertasmartcardintothesmartcardreaderslotwiththecontactpadfacingup.
Note:Forinformationonusingthesmartcard,contactthesmartcardmanufacturer.
Figure3.Insertingasmartcardintothesmartcardreader
2.ThesmartcardstatusLEDwillbeoningreenforawhile.Thenthesmartcardreaderisreadyforuse.
Attention:Toavoidtransmissionerrorsandlossofdata,donotremovethesmartcardwhenthesmartcard
readerisactive.
6LenovoUSBSmartcardKeyboardUserGuide
Uninstallingthedevicedrivers
Touninstallthekeyboardfromthecomputer,itisrecommendedthatyouuninstallboththehotkeydriverand
thesmartcardreaderdriver.Then,restartthecomputertohavethenewchangestotakeeffect.
UninstallingthedevicedriversfromtheWindowsXPoperatingsystem
TouninstallthehotkeydriverandthesmartcardreaderdriverfromtheWindowsXPoperatingsystem,
dothefollowing:
1.DependingonyourStartmenumode,clickStartControlPanelorStartSettingsControl
Panel.
2.DependingonyourControlPanelmode,clickordouble-clickAddorRemovePrograms.
3.SelectLenovoUSBSmartcardKeyboardHotkeyDriver,andthenclickRemove.
4.IntheUninstallwindow,clickUninstall.
5.Whenprompted,clickYestoconrmtheoperation.
6.IntheAddorRemoveProgramswindow,selectLenovoKeyboardSmartcardReader,andthen
clickRemove.
7.IntheUninstallwindow,clickUninstall.
8.Whenprompted,clickYestoconrmtheoperation.
9.Restartthecomputer.
UninstallingthedevicedriversfromtheWindowVistaorWindows7
operatingsystem
TouninstallthehotkeydriverandthesmartcardreaderdriverfromtheMicrosoftWindowsVistaorMicrosoft
Windows7operatingsystem,dothefollowing:
1.DependingonyourStartmenumode,clickStartControlPanelorStartSettingsControl
Panel.
2.DependingonyourControlPanelmode,dooneofthefollowing:
ClicktheUninstallaprogramoptionundertheProgramsmenu.
Double-clickProgramsandFeatures.
ClickProgramsandFeatures.
3.SelectLenovoUSBSmartcardKeyboardHotkeyDriver,andthenright-clickyourmouse.
4.ClickUninstall.
5.Whenprompted,clickYestoconrmtheoperation.
6.IntheUninstallorchangeaprogramwindow,selectLenovoKeyboardSmartcardReader,and
thenright-clickyourmouse.
7.ClickUninstall.
8.Whenprompted,clickYestoconrmtheoperation.
9.Restartthecomputer.
UninstallingthedevicedriversfromtheWindows8operatingsystem
TouninstallthehotkeydriverandthesmartcardreaderdriverfromtheMicrosoftWindows8operating
system,dothefollowing:
1.GotoControlPanelbydoingoneofthefollowing:
Chapter2.Installation7
Fromthedesktop,movethepointertothetop-rightorbottom-rightcornerofthescreentodisplay
thecharms,andthenclickSettingsControlPanel.
FromtheStartscreen,dothefollowing:
a.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.
b.ClickSearch.
c.OntheAppsscreen,scrolltotherightside,andclickControlPanelintheWindowsSystem
section.
2.DependingonyourControlPanelmode,dooneofthefollowing:
ClicktheUninstallaprogramoptionundertheProgramsmenu.
ClickProgramsandFeatures.
3.SelecttheLenovoKeyboardSmartcardReaderandthenright-clickyourmouse.TheUninstall
optionisdisplayed.
4.ClickUninstall.
5.Followtheinstructionsonthescreentouninstallthedevicedriver.
UninstallingthedevicedriversfromtheWindows8.1operatingsystem
TouninstallthehotkeydriverandthesmartcardreaderdriverfromtheMicrosoftWindows8.1operating
system,dothefollowing:
1.GotoControlPanelbydoingoneofthefollowing:
Fromthedesktop,movethepointertothetop-rightorbottom-rightcornerofthescreentodisplay
thecharms,andthenclickSettingsControlPanel.
FromtheStartscreen,dothefollowing:
a.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.
b.Scrolltotherightside,andclickControlPanelintheWindowsSystemsection.
2.DependingonyourControlPanelmode,dooneofthefollowing:
ClicktheUninstallaprogramoptionundertheProgramsmenu.
ClickProgramsandFeatures.
3.SelecttheLenovoKeyboardSmartcardReaderandthenright-clickyourmouse.TheUninstall
optionisdisplayed.
4.ClickUninstall.
5.Followtheinstructionsonthescreentouninstallthedevicedriver.
8LenovoUSBSmartcardKeyboardUserGuide
Chapter3.Troubleshooting
Thischapterprovidestroubleshootinghintsandtipstoassistyouifyouexperienceanyproblemswithyour
LenovoUSBSmartcardKeyboardoption.
Problem:Thesmartcardreaderdoesnotworkcorrectly.
Solution:VerifyiftheLenovoUSBSmartcardKeyboardhotkeydriverandthesmartcardreaderdriverare
correctlyinstalled.Then,checkthestatusofthesmartcardstatusLEDbyreferringtothefollowingtable.
Table1.SmartcardstatusLED
SmartcardstatusLED
Green
Amber
Status
OffOff
Thesmartcardisnotinsertedornotdetected.
1500msOnOff
Thesmartcardisinitiallyinsertedanddetected.
Blinkingslowly(500ms
Onand500msOff)
OffSecurePINauthenticationisrequested.
OffOnSecurePINentryerrororinvalidPIN.
OnOffSuccessfulsecurePINauthentication(RemainsOnwhile
smartcardisinserted).
Blinkingrapidly(100ms
Onand100msOff)
OffSmartcardcommunicationinprogress.
Off500msOnand500msOffSmartcardcommunicationerror.
Note:ContactyourLenovoservicerepresentativeiftheproblempersists.
Problem:PressingtheThinkVantagebuttonopenstheWindowsSystemInformationwindow,ratherthan
anyofthefollowingprograms:
LenovoCare
LenovoDeviceExperience
LenovoSimpletap
LenovoSolutionCenter
LenovoThinkVantageToolbox
ThinkVantageProductivityCenter
Solution:Thelistedprogramsmightnotbeavailableonyourcomputer.
Problem:Ipressedakeyonce,butthecomputerrespondedasifIpressedittwice.
Solution:Dependingonyouroperatingsystem,adjustthekeyboardRepeatdelayorRepeatratesettings
bydoingoneofthefollowing:
WindowsXPandWindowsVista:
1.DependingonyourStartmenumode,clickStartControlPanelorStartSettingsControl
Panel.
2.DependingonyourControlPanelmode,clickordouble-clickKeyboard.
©CopyrightLenovo2009,2013
9
3.ClicktheSpeedtab.
4.MovetheRepeatdelayslidertoLongortheRepeatrateslidertoSlow.
5.ClickOK.
Windows7:
1.DependingonyourStartmenumode,clickStartControlPanelorStartSettingsControl
Panel.
2.ClicktheViewbymenuandselectSmalliconsorLargeicons.TheAllControlPanelItems
categoryisexpanded.
3.ClickKeyboard.
4.ClicktheSpeedtab.
5.MovetheRepeatdelayslidertoLongortheRepeatrateslidertoSlow.
6.ClickOK.
Windows8andWindows8.1:
FromtheStartscreen
1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms,and
thenclickSearchControlPanel.TheControlPanelwindowisdisplayed.
2.ClicktheViewbymenuandselecttheSmalliconsorLargeiconsview.TheAllControlPanel
Itemscategoryisexpanded.
3.ClickKeyboard.
4.ClicktheSpeedtab.
5.MovetheRepeatdelayslidertoLongortheRepeatrateslidertoSlow.
6.ClickOK.
Fromthedesktop
1.Right-clickanywhereonthedesktop,andthenclickPersonalize.ThePersonalizationwindowis
displayed.
2.ClickControlPanelHomeinthetop-leftarea.TheControlPanelwindowisdisplayed.
3.ClicktheViewbymenuandselectSmalliconsorLargeicons.TheAllControlPanelItems
categoryisexpanded.
4.ClickKeyboard.
5.ClicktheSpeedtab.
6.MovetheRepeatdelayslidertoLongortheRepeatrateslidertoSlow.
7.ClickOK.
Problem:Thekeyboarddoesnotfunctioncorrectly.
Solution:VerifyifthekeyboardcableisrmlyconnectedtotheUSBconnector,orreconnectthekeyboard
cabletoanotherUSBconnectoronyourcomputer.
Note:ContactyourLenovoservicerepresentativeiftheproblempersists.
10LenovoUSBSmartcardKeyboardUserGuide
AppendixA.Productspecications
Thisappendixincludesthespecicationsfor:
LenovoUSBSmartcardKeyboard
Smartcardreader
ThefollowingtableprovidesthespecicationsfortheLenovoUSBSmartcardKeyboard.
Table2.LenovoUSBSmartcardKeyboardspecication
Keys
104-109(variesbycountry)
Color
Black
Dimensions(HeightxWidthxDepth)
457.13mmx185.3mmx25mm
(18inchesx7.3inchesx0.98inch)
Weight
965grams(2.13pounds)
PCinterfaceUSB2.0fullspeed
Connectortype4-pinUSBTypeA
Cablelength2meters(6.56feet)
Powerconsumption250mAmaximum
SysteminterfaceUSBTypeAplugconnector
SupportedoperatingsystemsWindowsXP(32-bit)
WindowsVista(32-bitor64-bit)
Windows7(32-bitor64-bit)
Windows8(32-bitor64-bit)
Windows8.1(32-bitor64-bit)
Thefollowingtableprovidesthespecicationsforthesmartcardreader.
Table3.Smartcardreaderspecication
SupportAllISO7816-1,2,3,4memoryandmicroprocessor
smartcards(T=0,T=1)
SecurePINEntrymode(Class2terminal)
Supports3Vand5Vcards
StandardAPIssupportedPC/SC,EMV2000Leval1approved,CCID
Power
USBconnector
Shortcircuitdetection
PowersupplycompliantwithISO7816andEMV
Communication
Fromcardtocomputer:Programmablefrom9600
baudto115200baud
Fromcomputertocard:Upto38400baud
Landingmechanism
Contactdevice:Frictioncontact
Cardinsertionsrating:Upto100000insertingcycles
©CopyrightLenovo2009,2013
11
Table3.Smartcardreaderspecication(continued)
Interfacemodes
USBcommunicationthroughUSBconnector
Automaticcardinsertion/removaldetectionUSB
connection
Readerperformanceinterface
USBconnection
12LenovoUSBSmartcardKeyboardUserGuide
AppendixB.ServiceandSupport
Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe
warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull
explanationofLenovowarrantyterms.
Onlinetechnicalsupport
Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:
http://www.lenovo.com/support
Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty
period.Inaddition,ifyouroptionisinstalledinaLenovocomputer,youmightbeentitledtoserviceatyour
location.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.
Telephonetechnicalsupport
InstallationandcongurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days
aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscancelled,ormade
availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.
BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:
optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,
theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware
congurationinformationforyoursystem.
Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour
computerduringthecall.
Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo
Supportisalwaysavailableathttp://www.lenovo.com/support/phone
.Ifthetelephonenumberforyour
countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.
©CopyrightLenovo2009,2013
13
14LenovoUSBSmartcardKeyboardUserGuide
AppendixC.LenovoLimitedWarranty
L505-0010-0208/2011
ThisLenovoLimitedWarrantyconsistsofthefollowingparts:
Part1-GeneralTerms
Part2-Country-specicTerms
Part3-WarrantyServiceInformation
ThetermsofPart2replaceormodifytermsofPart1asspeciedforaparticularcountry.
Part1-GeneralTerms
ThisLenovoLimitedWarrantyappliesonlytoLenovohardwareproductsyoupurchasedforyourownuseand
notforresale.ThisLenovoLimitedWarrantyisavailableinotherlanguagesatwww.lenovo.com/warranty.
WhatthisWarrantyCovers
LenovowarrantsthateachLenovohardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand
workmanshipundernormaluseduringthewarrantyperiod.Thewarrantyperiodfortheproductstartson
theoriginaldateofpurchaseasshownonyoursalesreceiptorinvoiceorasmaybeotherwisespecied
byLenovo.Thewarrantyperiodandtypeofwarrantyservicethatapplytoyourproductareasspecied
inPart3-WarrantyServiceInformationbelow.Thiswarrantyonlyappliestoproductsinthecountry
orregionofpurchase.
THISWARRANTYISYOUREXCLUSIVEWARRANTYANDREPLACESALLOTHERWARRANTIES
ORCONDITIONS,EXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,ANYIMPLIED
WARRANTIESORCONDITIONSOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.
ASSOMESTATESORJURISDICTIONSDONOTALLOWTHEEXCLUSIONOFEXPRESSOR
IMPLIEDWARRANTIES,THEABOVEEXCLUSIONMAYNOTAPPL YTOYOU.INTHATEVENT,SUCH
WARRANTIESAPPL YONL YTOTHEEXTENTANDFORSUCHDURATIONASREQUIREDBYLAWAND
ARELIMITEDINDURATIONTOTHEWARRANTYPERIOD.ASSOMESTATESORJURISDICTIONSDO
NOTALLOWLIMITATIONSONTHEDURATIONOFANIMPLIEDWARRANTY ,THEABOVELIMITATION
ONDURATIONMAYNOTAPPL YTOYOU.
HowtoObtainWarrantyService
Iftheproductdoesnotfunctionaswarrantedduringthewarrantyperiod,youmayobtainwarrantyserviceby
contactingLenovooraLenovoapprovedServiceProvider.AlistofapprovedServiceProvidersandtheir
telephonenumbersisavailableat:www.lenovo.com/support/phone.
Warrantyservicemaynotbeavailableinalllocationsandmaydifferfromlocationtolocation.Chargesmay
applyoutsideaServiceProvider’snormalservicearea.ContactalocalServiceProviderforinformation
specictoyourlocation.
CustomerResponsibilitiesforWarrantyService
Beforewarrantyserviceisprovided,youmusttakethefollowingsteps:
followtheservicerequestproceduresspeciedbytheServiceProvider;
©CopyrightLenovo2009,2013
15
backuporsecureallprogramsanddatacontainedintheproduct;
providetheServiceProviderwithallsystemkeysorpasswords;
providetheServiceProviderwithsufcient,free,andsafeaccesstoyourfacilitiestoperformservice;
removealldata,includingcondentialinformation,proprietaryinformationandpersonalinformation,from
theproductor,ifyouareunabletoremoveanysuchinformation,modifytheinformationtopreventits
accessbyanotherpartyorsothatitisnotpersonaldataunderapplicablelaw.TheServiceProvidershall
notberesponsibleforthelossordisclosureofanydata,includingcondentialinformation,proprietary
information,orpersonalinformation,onaproductreturnedoraccessedforwarrantyservice;
removeallfeatures,parts,options,alterations,andattachmentsnotcoveredbythewarranty;
ensurethattheproductorpartisfreeofanylegalrestrictionsthatpreventitsreplacement;
ifyouarenottheownerofaproductorpart,obtainauthorizationfromtheownerfortheServiceProvider
toprovidewarrantyservice.
WhatY ourServiceProviderWillDotoCorrectProblems
WhenyoucontactaServiceProvider,youmustfollowthespeciedproblemdeterminationandresolution
procedures.
TheServiceProviderwillattempttodiagnoseandresolveyourproblembytelephone,e-mailorremote
assistance.TheServiceProvidermaydirectyoutodownloadandinstalldesignatedsoftwareupdates.
Someproblemsmayberesolvedwithareplacementpartthatyouinstallyourselfcalleda“Customer
ReplaceableUnit”or“CRU.Ifso,theServiceProviderwillshiptheCRUtoyouforyoutoinstall.
Ifyourproblemcannotberesolvedoverthetelephone;throughtheapplicationofsoftwareupdatesor
theinstallationofaCRU,theServiceProviderwillarrangeforserviceunderthetypeofwarrantyservice
designatedfortheproductunderPart3-WarrantyServiceInformationbelow.
IftheServiceProviderdeterminesthatitisunabletorepairyourproduct,theServiceProviderwillreplace
itwithonethatisatleastfunctionallyequivalent.
IftheServiceProviderdeterminesthatitisunabletoeitherrepairorreplaceyourproduct,yoursole
remedyunderthisLimitedWarrantyistoreturntheproducttoyourplaceofpurchaseortoLenovofora
refundofyourpurchaseprice.
ReplacementProductsandParts
Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes
Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo
productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay
notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor
part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe
originalproduct.
UseofPersonalContactInformation
Ifyouobtainserviceunderthiswarranty,youauthorizeLenovotostore,useandprocessinformationabout
yourwarrantyserviceandyourcontactinformation,includingname,phonenumbers,address,ande-mail
address.Lenovomayusethisinformationtoperformserviceunderthiswarranty.Wemaycontactyouto
inquireaboutyoursatisfactionwithourwarrantyserviceortonotifyyouaboutanyproductrecallsorsafety
issues.Inaccomplishingthesepurposes,youauthorizeLenovototransferyourinformationtoanycountry
wherewedobusinessandtoprovideittoentitiesactingonourbehalf.Wemayalsodiscloseitwhere
requiredbylaw.Lenovo’sprivacypolicyisavailableatwww.lenovo.com/.
WhatthisWarrantyDoesnotCover
16LenovoUSBSmartcardKeyboardUserGuide
/