Netgear USB 301 Quick start guide

USB 301/302 MODEM

www.sierrawireless.com

QUICK START GUIDE

GUIDE DE DÉMARRAGE RAPIDE

GUÍA DE INICIO RÁPIDO

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1

Welcome to

the USB 301/302 modem

Your package contains:

• USB modem with TRU-Install

™

• This Quick Start Guide

• USB extension cable

• Lanyard

You can also purchase the following accessories for your modem:

• External antenna — improves performance in areas with low signal

strength (available at www.sierrawireless.com/eStore)

• microSD

™

card — for external data storage

(available at consumer electronics stores)

You can use your modem with these operating systems:

• Windows

®

XP

• Windows Vista

®

(Windows 64-bit editions are also supported)

• Mac OS

®

X 10.4.11 or later

English

External antenna

connector

microSD slot

USB connector

Cap

LEDs

Data

Power

SIM card slot

2

Insert the modem into the USB slot.

Windows

The software installation process

starts automatically. Follow the on-

screen prompts to install the Watcher

software.

Mac OS X

When the 3G Watcher window

appears, double-click the installer package.

2

3

1

This modem is TRU-Install

enabled and does not require a CD for installation.

Remove the cap from the end of the modem and insert the SIM card as

shown in the illustration.

Once the software is installed, the modem searches for a network. When

the modem ﬁ nds a network, the Connect button in Watcher becomes

available.

Click Connect to connect to your network.

Installation

Watcher for Windows

Watcher for Mac

3

Mac OS X 10.5.6 and later

If your computer has OS X 10.5.6 installed, you do not need to use

Watcher for Mac to connect to your network. OS X 10.5.6 has built-in

WWAN (wireless wide area network) support.

1. Conﬁ rm that your computer has OS X 10.5.6 or later installed. To

view your OS X version, click the Apple menu (

), then select

About this Mac.

2. Uninstall Watcher for Mac.

3. Install the correct Mac Driver from www.sierrawireless.com/support.

a. On the Support page, under Carrier, select Others, then select

your product, language and platform (Mac OS X).

b. Click Next.

c. Download the driver for Apple native support and the

accompanying documentation.

d. See page 6.

Attach the lanyard

To keep everything together, it’s a good idea to thread the lanyard through the

cap and the modem, as shown in the illustrations.

3

1 2

4

If you are prompted to conﬁ gure a proﬁ le, click Yes. The Proﬁ les window

opens. From the list of default proﬁ les, select your service provider. If

your service provider is not on the list, contact them.

Click OK. The modem is ready to use.

4

The two LEDs show the current status of the modem.

LED Operation

LED State Indicates

Power Off One of the following states:

• The modem is not inserted in the computer.

• The computer is off or in “suspend and

resume” mode.

• The modem radio has been turned off using

Watcher or another connection client.

Solid blue The power is on, the modem is working normally.

Blinking blue The ﬁ rmware is being updated. Do not remove

the modem from the computer.

Blinking amber The modem is searching for service (initializing).

Solid amber Modem error — either the modem is having a

problem initializing (searching for service) or is

ofﬂ ine because of a failure.

Contact your service provider.

Data

Off The modem is unable to detect 2G or 3G service.

Blinking amber The modem has detected a 2G network (EDGE,

GPRS, GSM) and is ready to connect.

Solid amber The modem is connected to a 2G network and is

able to send and receive data.

Blinking blue The modem has detected a 3G network (UMTS,

HSPA) and is ready to connect.

Solid blue The modem is connected to a 3G network and

can send and receive data.

5

Frequently asked questions

What do I do if the software installation does not start

automatically?

If TRU-Install does not start automatically, you can start the installation process

manually.

Windows

1. Double-click My Computer (Windows XP) or Computer (Windows Vista) on

your desktop.

2. Click the TRU-Install drive.

3. Under the TRU-Install drive, open the Win folder and double-click the

Setup.exe ﬁ le. Follow the on-screen prompts to install the software.

Mac OS X

If you do not see the 3G Watcher window:

1. Open Finder.

2. Under Devices, double-click 3G Watcher.

3. Double-click the installer package.

Does the latest version of Watcher work with my other

Sierra Wireless modems?

Yes, Watcher is backwards compatible with all Sierra Wireless USB and

ExpressCard modems. It is not compatible with non-Sierra Wireless products. You

can set Watcher to automatically check for updates. For more information, see the

Watcher Help (select Help > Help topics).

When do I use the extension cable?

If the orientation of your computer’s USB slot or the thickness of your computer

are such that pressure is applied to the end or side of the modem, you may

damage the modem or your computer. In such cases, do not insert the modem

directly into your computer’s USB slot. Use the USB extension cable instead.

6

Frequently asked questions (continued)

(Mac OS X 10.5.6 users) I want to use built-in WWAN

support, but my carrier is not AT&T. What settings do I

need to change?

The modem’s default settings for built-in WWAN support are conﬁ gured for AT&T

customers. To enable built-in WWAN support to work for another carrier, you

must change the APN setting in Network Preferences (consult your carrier for

their APN setting).

To change the APN setting:

1. Insert the modem.

2. Click the WWAN icon, then click Conﬁ gure now (see Figure 1).

3. When the new port is detected, click Continue. When the network is

detected, the WWAN icon changes to show the signal strength.

4. Click the WWAN icon and select Open Network Preferences.

Figure 1

7

5. In the Network window, select HSPA Modem from the list and check that

the Account Name and Password are correct for your service provider (see

Figure 2).

6. Click Apply.

7. Click the Advanced button.

8. Update the APN ﬁ eld with your carrier’s APN value and click OK.

9. In the Network window, click Apply.

10. Click the Connect button to start a connection. Once the connection is

established, the Status changes to Connected.

11. Close the Network window. Your modem is ready to use.

Figure 2

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2131209 Rev. 1.0 (May 2009)

Heart of the Wireless Machine

®

is a registered trademark of Sierra Wireless. Watcher

®

is a trademark of

Sierra Wireless, registered in the European Community. Sierra Wireless, the Sierra Wireless logo, the red

wave design, and TRU-Install

TM

are trademarks of Sierra Wireless. Windows

®

and Vista

®

are registered

trademarks of Microsoft Corporation. Mac OS

®

is a trademark of Apple Inc., registered in the US and other

countries. Other trademarks are the property of the respective owners.

This product includes technology licensed from:

Manufactured or sold by Sierra Wireless Inc. or its Licensees under one or more patents licensed from

InterDigital Group.

Netgear USB 301, 301, 301U, 302, USB 302 Quick start guide

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