FLIR Latitude 9.2 User manual

United VMS 9.2.3

Admin Center

Help File

Latitude

1.1 June 2023

i

may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable

form without the prior written permission of Teledyne FLIR LLC.

Names and marks appearing on the products herein are either registered trademarks or trademarks of

Teledyne FLIR LLC. and/or its subsidiaries. All other trademarks, trade names, or company names

referenced herein are used for identification only and are the property of their respective owners.

This product is protected by patents, design patents, patents pending, or design patents pending.

Photographs and images appearing in this document may have been modified for illustrative purposes

using commercial image editing software and may not always reflect an actual product configuration.

For additional information visit https://www.flir.com/browse/security/video-management-systems/.

The contents of this document are subject to change.

Teledyne FLIR LLC

6769 Hollister Avenue

Goleta, CA 93117

USA

Support: https://support.flir.com

ii Latitude Admin Center Help File June 2023

Document History

Version

Date

Comment

1

July 2020

Initial FLIR release 9.0.0

1.1

June 26, 2023

Software update

Table of Contents

June 2023 Latitude Admin Center Help File iii

1. Help - Contents................................................................................................................. 1

2. Getting Started ................................................................................................................. 5

About This File .............................................................................................................. 5

2.1

Changes in this Release ......................................................................................... 52.1.1

Using this Help File ....................................................................................................... 8

2.2

3. System Overview ............................................................................................................. 9

System Concepts ........................................................................................................ 10

3.1

Capabilities and Scenes ........................................................................................ 113.1.1

Alarms ................................................................................................................ 113.1.2

Privileges ............................................................................................................. 143.1.3

Active Directory .................................................................................................... 143.1.4

Transportation Layer Security (TLS) ....................................................................... 153.1.5

Server Components - Overview ...................................................................................... 15

3.2

Directory Server .................................................................................................... 163.2.1

Archiver Server ..................................................................................................... 183.2.2

Event Distributor (EDB) Server ............................................................................... 193.2.3

Transcoder & Gateway Servers .............................................................................. 203.2.4

Application Server ................................................................................................. 203.2.5

Web Server .......................................................................................................... 213.2.6

Update Services Server ......................................................................................... 223.2.7

CaseBuilder Server ............................................................................................... 223.2.8

Global Admin Server ............................................................................................. 233.2.9

Client Applications ....................................................................................................... 24

3.3

Control Center Client ............................................................................................. 243.3.1

Admin Center Client .............................................................................................. 253.3.2

Web Client ........................................................................................................... 263.3.3

Initial Web Client Login .................................................................................................................. 29

3.3.3.1

Global Client ........................................................................................................ 293.3.4

Client Portal ......................................................................................................... 313.3.5

Client Upgrades .................................................................................................... 323.3.6

4. Admin Center Reference Page ....................................................................................... 33

System Key Manager .................................................................................................. 34

4.1

Access the System Key Manager .......................................................................... 354.1.1

Export a System Key ........................................................................................... 354.1.2

Import a System Key ............................................................................................ 364.1.3

Delete a System Key ............................................................................................ 384.1.4

Table of Contents

iv Latitude Admin Center Help File June 2023

Login .......................................................................................................................... 38

4.2

Initial Login .......................................................................................................... 404.2.1

SSA Expiry Notification ......................................................................................... 414.2.2

Command Line Login ............................................................................................ 414.2.3

Dashboard .................................................................................................................. 42

4.3

Workspace ................................................................................................................. 48

4.4

Sidebar ................................................................................................................ 484.4.1

Selection Pane / Navigation Tree ............................................................................ 524.4.2

Configuration Pane - Overview ................................................................................ 554.4.3

Logical View ........................................................................................................ 564.4.4

Physical View ...................................................................................................... 614.4.5

System Settings .................................................................................................. 664.4.6

System Settings View .................................................................................................................... 67

4.4.6.1

Profiles .............................................................................................................................................. 69

4.4.6.2

4.4.6.2.1 Picture Profile ........................................................................................................................... 70

4.4.6.2.2 Video Profile ............................................................................................................................. 71

4.4.6.2.3 Vendor-Specific Profile ........................................................................................................... 73

Schedules ........................................................................................................................................ 73

4.4.6.3

4.4.6.3.1 Picture Schedule ..................................................................................................................... 75

4.4.6.3.2 Quality of Live Stream Schedule ........................................................................................... 76

4.4.6.3.3 Quality of Recorded Stream Schedule ................................................................................ 77

4.4.6.3.4 Recording Schedule ............................................................................................................... 78

4.4.6.3.5 Attached Entities Tab .............................................................................................................. 78

Coverages ........................................................................................................................................ 79

4.4.6.4

Licensing .......................................................................................................................................... 81

4.4.6.5

Alarm Types ..................................................................................................................................... 88

4.4.6.6

4.4.6.6.1 Events and Actions .................................................................................................................. 94

4.4.6.6.1.1 Configure an Alarm with Cameras .............................................................................. 97

4.4.6.6.1.2 Events ............................................................................................................................. 100

4.4.6.6.1.3 System-Wide Events .................................................................................................... 111

4.4.6.6.1.4 Actions ............................................................................................................................ 113

Options ........................................................................................................................................... 126

4.4.6.7

5. Configuration - Entities ................................................................................................. 129

Analog Monitor .......................................................................................................... 129

5.1

Audio Layout (Legacy) ............................................................................................... 131

5.2

Camera ..................................................................................................................... 131

5.3

Table of Contents

June 2023 Latitude Admin Center Help File v

Camera General Tab ........................................................................................... 1355.3.1

Camera Video Settings Tab ................................................................................. 1445.3.2

Camera Picture Settings Tab ............................................................................... 1485.3.3

Elevated Skin Temperature Screening with Elara FR-345-EST camera ........................... 153

5.3.3.1

Legacy Thermal Settings Paramters ........................................................................................ 154

5.3.3.2

Camera Recording Settings Tab ........................................................................... 1575.3.4

Camera Edge Recording Tab ............................................................................... 1605.3.5

Camera Linked Tab ............................................................................................. 1635.3.6

Camera PTZ Configuration Tab ............................................................................. 1685.3.7

Set a PTZ Schedule ..................................................................................................................... 169

5.3.7.1

Set a Pattern .................................................................................................................................. 170

5.3.7.2

5.3.7.2.1 Create/Record a Pattern ...................................................................................................... 170

5.3.7.2.2 Playback a Recorded Pattern ............................................................................................. 171

Motorized Lens Configuration .................................................................................................... 171

5.3.7.3

Camera Motion Detection Tab .............................................................................. 1725.3.8

Motion Detection ........................................................................................................................... 172

5.3.8.1

5.3.8.1.1 Motion Detection Settings .................................................................................................... 173

5.3.8.1.1.1 Configuring Motion Detection ..................................................................................... 175

5.3.8.1.1.1 Edge-Based Motion Detection Configuration .......................................................... 178

5.3.8.1.1.2 Archiver-based Motion Detection Guidelines .......................................................... 184

5.3.8.1.1.1 Advanced Configuration Guidlines ............................................................................ 188

5.3.8.1.1.3 Basic Analytics .............................................................................................................. 189

Camera Quick View Tab ...................................................................................... 1915.3.9

Privacy Masking Tab ........................................................................................... 1955.3.10

Camera Analytics ............................................................................................... 1955.3.11

Camera Privacy Mask Tab ................................................................................... 2005.3.12

Camera Sequence ..................................................................................................... 202

5.4

Conditional Event ....................................................................................................... 204

5.5

Enterprise ................................................................................................................. 207

5.6

GIS Maps ................................................................................................................. 209

5.7

Input Pin Device ......................................................................................................... 214

5.8

Map .......................................................................................................................... 214

5.9

Microphone ............................................................................................................... 216

5.10

Network .................................................................................................................... 219

5.11

Output Pin Device ...................................................................................................... 220

5.12

Recipients Group ....................................................................................................... 221

5.13

Table of Contents

vi Latitude Admin Center Help File June 2023

Serial Device ............................................................................................................. 223

5.14

Add Generic Stream .................................................................................................. 224

5.15

Serial CCTV Keyboard ............................................................................................... 225

5.16

Adding a new CCTV keyboard configuration .......................................................... 2265.16.1

Site .......................................................................................................................... 228

5.17

Speaker .................................................................................................................... 229

5.18

System ..................................................................................................................... 231

5.19

System - General ............................................................................................... 2325.19.1

System - System Security .................................................................................. 2365.19.2

MFA for Users ................................................................................................................................ 251

5.19.2.1

System - Edge Security ...................................................................................... 2545.19.3

System - Logical IDs ........................................................................................... 2575.19.4

System - Discovery ............................................................................................. 2595.19.5

System - Audit Trail ............................................................................................ 2595.19.6

System - Advanced ............................................................................................. 2605.19.7

System - Mass Export ........................................................................................ 2655.19.8

System - Analytics ............................................................................................. 2655.19.9

Binding Cameras and Encoders .............................................................................................. 266

5.19.9.1

5.19.9.1.1 Configuring RTSP Support for a Camera on a TRK Unit .............................................. 269

5.19.9.1.1.1 Quasar ............................................................................................................................ 269

5.19.9.1.1.2 FLIR F-Series and FC-Series ..................................................................................... 269

5.19.9.1.1.3 FLIR TCX ........................................................................................................................ 269

5.19.9.1.1.4 Axis .................................................................................................................................. 269

5.19.9.1.1.5 Sony ................................................................................................................................. 270

5.19.9.1.1.6 BOSCH ........................................................................................................................... 270

System - Actions ................................................................................................ 2705.19.10

Tile Layout ................................................................................................................ 271

5.20

Timer ........................................................................................................................ 272

5.21

Unit .......................................................................................................................... 273

5.22

User ......................................................................................................................... 276

5.23

User Group ............................................................................................................... 283

5.24

Active Directory .................................................................................................. 2875.24.1

Azure Active Directory (Azure AD) ............................................................................................... 291

5.24.1.1

5.24.1.1.1 Azure AD Requirments and Prerequsites ........................................................................ 291

5.24.1.1.1.1 Azure AD Functional Requirements .......................................................................... 291

5.24.1.1.1.2 WebClient Azure AD Functional Requirements ...................................................... 292

Table of Contents

June 2023 Latitude Admin Center Help File vii

5.24.1.1.1.3 Azure AD Prerequisites ................................................................................................ 292

5.24.1.1.2 Azure AD Configuration Pane ............................................................................................. 293

5.24.1.1.3 Manage Azure AD Groups and Users ............................................................................... 295

5.24.1.1.3.1 Import Azure AD Groups .............................................................................................. 295

5.24.1.1.3.2 Import Azure AD Users ................................................................................................ 296

5.24.1.1.4 Azure AD Login ...................................................................................................................... 296

5.24.1.1.4.1 Azure AD Authentication Workflow ............................................................................. 297

5.24.1.1.4.2 Functional Requirements ........................................................................................... 297

5.24.1.1.5 Azure WebClient Login ......................................................................................................... 298

5.24.1.1.5.1 WebClient Login Workflow .......................................................................................... 298

5.24.1.1.6 Azure AD Error Messages ................................................................................................... 298

5.24.1.1.6.1 AD Page .......................................................................................................................... 299

5.24.1.1.6.2 Azure AD Login Error Messages ................................................................................ 299

5.24.1.1.6.3 WebClient Azure Login ................................................................................................ 299

Azure AD Glossary ........................................................................................................................ 300

5.24.1.2

6. Configuration - Functionality ........................................................................................ 303

Alarms Capability ..................................................................................................... 303

6.1

Quick View ............................................................................................................... 303

6.2

CaseBuilder .............................................................................................................. 304

6.3

Cases - CaseBuilder Features ............................................................................. 3056.3.1

Adding a CaseBuilder Server ................................................................................ 3066.3.2

How to Add a CaseBuilder Server ............................................................................................. 312

6.3.2.1

CaseBuilder Data Location Folder Setup ................................................................................ 314

6.3.2.2

CaseBuilder Failover Server ...................................................................................................... 315

6.3.2.3

Health Monitor ........................................................................................................... 315

6.4

Overview ............................................................................................................ 3166.4.1

About this Guide ........................................................................................................................... 318

6.4.1.1

Prerequisites ................................................................................................................................. 318

6.4.1.2

Installing the Health Monitor ................................................................................. 3196.4.2

Summary ........................................................................................................................................ 319

6.4.2.1

Detail Steps ................................................................................................................................... 320

6.4.2.2

6.4.2.2.1 Install Software ...................................................................................................................... 320

6.4.2.2.2 License ................................................................................................................................... 320

6.4.2.2.3 Health Monitor Service ......................................................................................................... 321

6.4.2.2.4 Gateway Server ...................................................................................................................... 323

6.4.2.2.5 Register this Gateway in the FLIR Cloud ......................................................................... 324

Table of Contents

viii Latitude Admin Center Help File June 2023

6.4.2.2.5.1 Use the User Account to Register the Gateway in the Cloud ............................... 324

6.4.2.2.5.2 Create a FLIR Cloud Account for the User ............................................................... 325

6.4.2.2.6 Health Monitor Server ........................................................................................................... 328

6.4.2.2.7 Log on to the Health Monitor ............................................................................................... 329

6.4.2.2.8 Installation Troubleshooting ............................................................................................... 331

Using the Health Monitor ..................................................................................... 3326.4.3

Login ............................................................................................................................................... 333

6.4.3.1

User Menu ..................................................................................................................................... 334

6.4.3.2

Page Features .............................................................................................................................. 334

6.4.3.3

Health Monitor Screens ............................................................................................................... 338

6.4.3.4

6.4.3.4.1 Real Time Statistics - The Dashboard ............................................................................. 339

6.4.3.4.1.1 Server Statistics - Servers and Services .................................................................. 341

6.4.3.4.1.1 Server View .................................................................................................................... 342

6.4.3.4.1.2 Services View ................................................................................................................ 343

6.4.3.4.1.2 Camera Statistics ......................................................................................................... 344

6.4.3.4.1.3 General System Information ....................................................................................... 346

6.4.3.4.1.1 License Features .......................................................................................................... 346

6.4.3.4.1.2 Online Users ................................................................................................................. 347

6.4.3.4.1.3 Active Alarms ................................................................................................................. 348

6.4.3.4.2 Systems .................................................................................................................................. 349

6.4.3.4.3 Alert Center ............................................................................................................................. 351

6.4.3.4.4 Error Messages ..................................................................................................................... 353

About ................................................................................................................ 3536.4.4

File_Info .......................................................................................................................................... 354

6.4.4.1

MMS Video Support ................................................................................................... 354

6.5

Privacy Mask ............................................................................................................ 356

6.6

Adding a Privacy Mask to a Video Scene .............................................................. 3576.6.1

Setting User Privacy Mask Permissions (Deactivate Privacy Masking) ..................... 3596.6.2

Changing the System-Wide Privacy Mask Password ........................................................... 360

6.6.2.1

6.6.2.1.1 Privacy Mask Password Export Behaviors (Historical vs. Current) .............................. 361

6.6.2.1.2 Privacy Mask Password Export Rules - Current or Historical ....................................... 361

Recovering Privacy Mask Password from an Exported Scene Recording .................. 3656.6.3

How to Unlock a Forgotten Privacy Mask Password on an Exported DVT File .......... 3676.6.4

PTZ Priorities ............................................................................................................ 368

6.7

Mobile Phone and Tablet Functionality ......................................................................... 371

6.8

TruWitness - Gateway Setup ............................................................................... 3726.8.1

Table of Contents

June 2023 Latitude Admin Center Help File ix

User Management ..................................................................................................... 372

6.9

Privileges and Access Right Configuration ............................................................. 3736.9.1

Defining Access Rights ............................................................................................................... 377

6.9.1.1

Access Right Default Settings ................................................................................................... 379

6.9.1.2

6.9.1.2.1 Defining Privileges ................................................................................................................ 380

Privileges Default Settings, Use Cases and Scenarios ....................................................... 382

6.9.1.3

Terminate a user session remotely ....................................................................... 3856.9.2

User Group Wizard ............................................................................................. 3876.9.3

7. Configuration - Settings ................................................................................................ 392

Change IP Address and Computer Name ..................................................................... 392

7.1

Software Components ................................................................................................ 394

7.2

8. Configuration - Server Components ............................................................................. 396

Application Server ...................................................................................................... 397

8.1

Archiver .................................................................................................................... 399

8.2

Monitoring of Storage Tampering Attempts ............................................................ 4118.2.1

Archiver Failover ................................................................................................. 4128.2.2

Archiver Status Check and Notification ................................................................. 4158.2.3

Export - Background Export ................................................................................. 4218.2.4

Cloud Storage Support ............................................................................................... 426

8.3

Database .................................................................................................................. 428

8.4

Backing Up a Server Database ............................................................................. 4308.4.1

Directory ................................................................................................................... 432

8.5

General Tab ....................................................................................................... 4328.5.1

Failover Tab ........................................................................................................ 4338.5.2

Database Tab ..................................................................................................... 4368.5.3

Actions Tab ........................................................................................................ 4378.5.4

Event Distributor (EDB) .............................................................................................. 437

8.6

Gateway Server ......................................................................................................... 437

8.7

Mobile Middleware Tab ........................................................................................ 4418.7.1

FLIR Cloud Tab ................................................................................................... 4428.7.2

Global Admin Server Component ................................................................................. 444

8.8

Health Monitor Server ................................................................................................. 447

8.9

Map Server ................................................................................................................ 449

8.10

Mail Server ................................................................................................................ 450

8.11

Transcoder ................................................................................................................ 451

8.12

Transcoder - Web Publishing ...................................................................................... 457

8.13

Table of Contents

xLatitude Admin Center Help File June 2023

Web Server Setup ...................................................................................................... 464

8.14

Update Services Server .............................................................................................. 466

8.15

Detection Systems Manager ....................................................................................... 469

8.16

Tools ........................................................................................................................ 472

8.17

AdminCenter Wizards ......................................................................................... 4728.17.1

Quick Configuration Wizard ........................................................................................................ 473

8.17.1.1

8.17.1.1.1 Performing the Basic Configuration .................................................................................. 473

Camera Wizard ............................................................................................................................. 480

8.17.1.2

8.17.1.2.1 Performing Camera Configuration Using the Camera Wizard .................................... 480

Copy Configuration ...................................................................................................................... 486

8.17.1.3

Communication Ports .......................................................................................... 4878.17.2

Discovery ........................................................................................................... 4898.17.3

Discovery - Proprietary Configuration ....................................................................................... 494

8.17.3.1

Discovery - Generic Camera Configuration ............................................................................ 496

8.17.3.2

Supported Edge Devices ............................................................................................................ 497

8.17.3.3

Generic Discovery ............................................................................................... 4978.17.4

DNA Application ................................................................................................. 5008.17.5

Export - Background Export ................................................................................. 5018.17.6

Export - Mass Export .......................................................................................... 5068.17.7

MapBuilder ......................................................................................................... 5138.17.8

Entity Browser ............................................................................................................................... 518

8.17.8.1

Toolbar ........................................................................................................................................... 518

8.17.8.2

Properties Pane ............................................................................................................................ 519

8.17.8.3

Editing Pane .................................................................................................................................. 519

8.17.8.4

Mentor ............................................................................................................... 5198.17.9

Rediscovering or Replacing a Unit ........................................................................ 5248.17.10

Time Synchronization .................................................................................................................. 527

8.17.10.1

Reporting Tool .................................................................................................... 5288.17.11

Installing the Reporting Tool ...................................................................................................... 534

8.17.11.1

Starting the Reporting Tool ......................................................................................................... 534

8.17.11.2

Using the Reporting Tool ............................................................................................................ 534

8.17.11.3

Configuring the Reporting Tool ................................................................................................. 537

8.17.11.4

Reports ........................................................................................................................................... 539

8.17.11.5

Safrun ................................................................................................................ 5418.17.12

SNMP ............................................................................................................... 5438.17.13

Trap Filter ....................................................................................................................................... 545

8.17.13.1

Table of Contents

June 2023 Latitude Admin Center Help File xi

Tile Layout ......................................................................................................... 5468.17.14

June 2023

1

Latitude Admin Center Help File

1 Help - Contents

Getting around Help

If you are searching for a Help Topic and you landed here, try the

links in the table below:

Getting Started

About This File

Using this Help

File

Log On using

Command Line

System

Overview

System Concepts

Server

Components -

Overview

Directory Server

Archiver Server

Event Distributor

(EDB) Server

Transcoder and

Gateway Servers

Application Server

Web Server

Update Services

Server

CaseBuilder

Server

Global Admin

Server

Health Monitor

Server

Client Applications

Control Center

Client

Admin Center

Client

Web Client

Global Client

Client Portal

Client Upgrades

Admin Center

User Interface

Login

SSA Expiry

Notification

Dashboard

Workspace

Sidebar

Selection Pane /

Navigation Tree

Logical View

Physical View

System Settings

View

Configuration

Pane - Overview

Options

June 2023
2
Help - Contents
Latitude Admin Center Help File
Configuration -
Entities
Analog Monitor
Audio Layout
(Legacy)
Camera
Camera General
Tab
Camera Video
Settings Tab
Camera Picture
Settings Tab
Camera Thermal
Settings
Camera
Recording
Settings Tab
Camera Edge
Recording Tab
Camera Linked
Tab
Camera PTZ
Configuration
Tab
Motorized Lens
Configuration
Camera Motion
Detection Tab
Camera
Analytics
Camera Privacy
Mask Tab
Camera Sequence
Conditional Event
Enterprise
GIS Maps
Input Pin Device
Map
Microphone
Network
Output Pin Device
Recipients Group
Serial Device
Serial CCTV
Keyboard
Adding a new
CCTV keyboard
configuration
Site
Speaker
System
System -
General
System - System
Security
System - Edge
Security
System - Logical
IDs
System -
Discovery
System - Audit
Trail
System -
Advanced
System - Mass
Export
System -
Analytics
System - Actions
Tile Layout
Timer
Unit
User
User Group
Configuration -
Settings
Changing IP
Address and
Computer
Name
Coverages
Licensing
Profiles
Software
Components
Configuration -
Server
Components
Application Server
Active Directory
Archiver
Directory
Directory -
Failover Tab
Event Distributor
(EDB)
Gateway Server
Global Admin
Server
Component
CaseBuilder
Cases -
CaseBuilder
Features
Adding a
CaseBuilder
Server
How to add a
CaseBuilder
Server
Events and
Actions
Events
System-Wide
Events
Actions

June 2023
3
 
Latitude Admin Center Help File
Picture Profile
Video Profile
Vendor-Specific
Profile
Schedules
Picture Schedule
Quality of Live
Stream
Schedule
Quality of
Recorded
Stream
Schedule
Recording
Schedule
Attached Entities
Tab
Monitoring of
Storage
Tampering
Attempts
Archiver Failover
Archiver Status
Check and
Notification
Export -
Background
Export
Database
Backing Up a
Server Database
Map Server
Mail Server
Transcoder
Transcoder - Web
Publishing
Web Server Setup
Update Services
Server
Configuration -
Functionality
Alarm
Management
Configuring an
Alarm with
Cameras
CaseBuilder Data
Location Folder
Setup
CaseBuilder
Failover Server
Binding Cameras
and Encoders
Configuring RTSP
Support for a
Camera on a TRK
Unit
MMS Video
Support
Motion
Detection
Motion
Detection
Settings
Configuring
Motion
Detection
Edge-Based
Motion
Detection
Configuration
Archiver-based
Motion
Detection
Guidelines
Advanced
Configuration
Guidlines
Basic Analytics
Privacy Mask
PTZ Priorities
User Management
Privileges and
Access Right
Configuration
Define Access
Rights
Access Right
Default Settings
Defining
Privileges
Privileges Default
Settings, Use
Cases and
Scenarios
Remotely
Terminate a User
Session
User Group
Wizard
Tools
Admin Center
Wizards
Quick
Configuration
Wizard
Performing the
Basic
Configuration
Camera Wizard
Performing
Camera
Configuration
Using the Camera
Wizard
Copy
Configuration
Communication
Ports
Discovery
Discovery -
Proprietary
Configuration
Reporting Tool
Installing the
Reporting Tool
Starting the
Reporting Tool
Using the
Reporting Tool
Configuring the
Reporting Tool
Reports
SafRun
SNMP
Trap Filter
Tile Layout
Health Monitor

June 2023
4
Help - Contents
Latitude Admin Center Help File
Adding a
Privacy Mask to
a Video Scene
Setting User
Privacy Mask
Permissions
(Deactivate
Privacy
Masking)
Changing the
System-Wide
Privacy Mask
Password
Privacy Mask
Password Export
Behaviors
(Historical vs.
Current)
Privacy Mask
Password Export
Rules - Current
or Historical
Recovering
Privacy Mask
Password from
an Exported
Scene
Recording
Discovery -
Generic Camera
Configuration
Supported Edge
Devices
DNA Application
Export -
Background
Export
Export - Mass
Export
MapBuilder
Mentor
Rediscovering or
Replacing a Unit
Time
Synchronization
This file is prepared for Version 9.2.3
Previous Build No. 1111

June 2023

5

Latitude Admin Center Help File

2 Getting Started

Welcome to This File

Using this Help File

Log On using Command Line

Welcome to the United VMS Admin Center Help File.

WindowBlinds: DirectSkin™ Stardock®

2.1 About This File

Welcome to the United VMS Admin Center Help File.

WindowBlinds: DirectSkin™ Stardock®

Note: Changes to this file were last introduced after Application Build No: 1111

WindowBlinds: DirectSkin™ Stardock®

Quick Links to key sections of the Help File:

System Overview Admin Center

Configuration - Entities Configuration - Functionality

Configuration - Settings

Using this Help File

Note: Changes to this file were compiled on 6/26/2023 and introduced after Application Build No: 1111

File information:

Source

file:

acHelp.pdf

Date

complied:

Monday, June 26, 2023

Please note: This is a reference to the

Source File for the Help system. It is not

accessible from User systems.

2.1.1 Changes in this Release

Changes in this Build:

9.2.2

Note: Changes to this file were compiled on 6/26/2023 and introduced after Application Build No: 1111

Please note: This is not a formal Change Register - the list is included so that users can quickly access

Topics that contain new or changed information.

June 2023

6

Getting Started

Latitude Admin Center Help File

Change

Date

Summary (Items with no links are TBD)

Links

Changes in

Admin Center

in this Release

Auto Lock

Nov

2022

Control Center auto lock enabled.

PTZ Presets

Snapshot

Nov

2022

User can see preview of current PTZ

Preset views.

Improved Alarm

Handling

Nov

2022

Allow alarm tile to maximize,

QuickView improvements.

Added Camera

FOV Display

Nov

2022

A new panel enables the user to set

up the camera orientation ( PTZ

cameras with ONVIF support), so that

its Field of View can be displayed on

GIS Masps.

Cloud Storage

(Prototype)

Nov

2022

The system supports a 3rd-party

Storage solution which effectively

allows an Archiver to be defined 'in

the Cloud'.

A typical business case is to set up a

Cloud location for a Fail-over

Archiver.

(Prototype implementation at this

stage, requires user to open their

own Cloud account with the vendor))

Camera/Thermal

Setting Tab

removed

Nov

2022

Relevant parameters now in Picture

Settings Tab

Picture Settings

Nov

2022

The 'Camera/Thermal Settings' Tab

has been removed and the

Camera/Picture Settings Tab now

contains all the related settings for

anticipated FLIR Dual-spectrum

cameras

Camera/Analytic

s Tab

Nov

2022

When using FLIR Dual-spectrum

cameras, this Tab has new settings

June 2023

7

About This File

Latitude Admin Center Help File

Change

Date

Summary (Items with no links are TBD)

Links

available for arming/disarming and

for automatically switching between

day/night, Visible/Thermal modes.

GIS Maps

Nov

2022

The GIS Maps feature now can display

more types of entities (Radar, etc), and

can dynamically represent the Field-

of-View (FoV) for devices where this

information has been instantiated in

the relevant Entity GIS panes

Changes in

Control Center

in this Release

See Control

Center Help

File

QuickView on

Locked Tiles

Aug 2022

When a Quickview has been enabled

in a locked tile, then when selecting an

alternate camera (i.e. by clicking on

one of the QuickView arrows in the

scene), the new camera view will open

in the next available tile, rather than

replacing the current scene.

QuickView

activated from

Alarm Tile

Aug 2022

When opening a scene from an Alarm,

if the associated camera has a

QuickView defined for it, this will be

accessible

Note: User must have specific

permission assigned, and Alarms

must be in Flat Mode for this to be

used.

GPU supports

decoding

Aug 2022

GPU now supports decoding during

playback

H265 supported

on all FLIR and

ONVIF plug-ins

Control Center

Timeout

Aug 2022

Control Center Session can be set to

expire if no activity for a defined

period

June 2023

8

Getting Started

Latitude Admin Center Help File

Change

Date

Summary (Items with no links are TBD)

Links

Support for Hi-

Definition

Workstations

Aug 2022

The Control Center Client has been

upgraded to improve support on

Workstations with high-definition

monitors

Other

Health Monitor

Aug 2022

You can access the Health Monitor

hyperlink in the Admin Center from

Servers, select the Health Monitor

server, and in the General tab, in the

Informationpane, there is a Health

Monitor Website hyperlink.

2.2 Using this Help File

The system has an extensive context-sensitive Help function, with specific information

about all parameter field in each of the screens, and explanations about icons used, how

to add, edit or delete entries, default values, cautions and user hints.

Open the Help file from the System Toolbar,

or get context-sensitive Help by clicking on a Help system icon

June 2023

9

Latitude Admin Center Help File

3 System Overview

FLIR United VMS Latitude is a network-based video and audio management system

comprised of servers, client workstations, connected media units (e.g. encoders, decoders,

cameras, domes, etc.) and additional optional components, such as external storage

modules, and sensors. The system provides a single, highly customizable client

application, Control Center, for viewing live and archived media, alarms and interactive

maps. It supports all matrix-style features such as sequencing and guard tours. A second

client application, Admin Center, allows for robust management of every aspect of the

system, including camera and recording parameters, user privileges, alarm behaviors and

much more.

FLIR United VMS Latitude is designed for maximal scalability and flexibility in order to

enable any combination of remote and local monitoring and archiving. The system

topology diagram below illustrates a typical setup such as might be used by a customer

such as a retail bank that has multiple small- or medium-sized branches, a large

centralized data center and a separate security office. Note that monitoring is not limited

to the security office in this example -- it can be performed by local personnel at the

branches or by any user that connects to the system from within the corporate network

or via the Internet (using a Transcoder and Gateway server, not shown in the diagram

below).

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