Infinite Peripherals Infinea mPOS User manual

Brand: Infinite Peripherals

Model: Infinea mPOS

Type: User manual

This manual is also suitable for

Infinea mPos Tab

Infinite Peripherals Infinea mPOS is a multi-functional device, equipped with a barcode scanner, magnetic card reader, and smart card reader, that can be used for a variety of tasks, including processing payments, managing inventory, and tracking customer data. The device is compatible with iOS devices and can be used with a variety of applications, making it a versatile tool for businesses of all sizes. Here are some of the key features and possible use cases for the Infinite Peripherals Infinea mPOS:

• Payment processing: The Infinea mPOS can be used to process payments from customers using a variety of methods, including credit cards, debit cards, and NFC payments. This makes it an ideal solution for businesses that need to accept payments on the go.

Infinea

mPOS Tab

USER MANUAL

For iPad

mini™ 4

USER MANUAL- INFINEA MPOS TAB

Contact Information

Legal Notice

iPad mini 4

Trademarks

Mobility Sales/ Technical Support Center

Innite Peripherals, Inc.

1641 McGaw Avenue

Irvine, CA 92614

Toll-Free: (866) 278-7860

Oce: (949) 222-0300

Fax: (949) 222-0375

Headquarters/ Main Warehouse

Innite Peripherals, Inc.

2312 Touhy Avenue

Elk Grove Village, IL 60007

Toll-Free: (800) 278-7860

Oce: (847) 818-1260

Fax: (847) 818-1287

Email: info@ipcprint.com

Website: ipcmobile.com

“Made for iPad mini” means that an electronic accessory has been designed to connect specically to an iPad mini 4 and has been certied by the developer

to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

Please note that the use of this accessory with an iPad mini 4 may affect wireless performance.

Compatible Devices

iOS Compatibility

Innite Peripherals, Mobilize Your Enterprise, Linea Pro, Innea, Innea Tab, and Innea Omni are trademarks of Innite Peripherals, Inc. All other

trademarks are the property of their respective owners.

USER MANUAL- INFINEA MPOS TAB

Table of Contents

Overview 4

Technical Data 4-5

Before Using Your Inﬁnea mPOS Tab 6

Getting Started 6

Product Description 7

Turn on the Inﬁnea mPOS Tab 8

Connect Your iPad mini 8

Keypad and Menu Navigation 8

Battery Charging 9

Replace the Battery 9

Minimize Deactivation 9

Operational Modes 10

System Mode Navigation 10-15

Pair with a Bluetooth Compatible Device 15

NFC LED Status Indicators 16

Scan Barcodes 16

Accept NFC Payments 17

Read Smart Cards 17

Read Magnetic Stripe Cards 18

Servicing the Inﬁnea mPOS 18

SRED Information 18

Troubleshooting 19-20

Develop Inﬁnea mPOS Apps 20

Warranty 20

Disclaimer 21

Product Returns and Servicing 21

Symbols 21

Federal Communications Commissions 22

USER MANUAL- INFINEA MPOS TAB

Visit our website, hps://ipcmobile.com or contact your Innite Peripherals account representative for additional information about our current and future

product accessories.

Overview

The Innea mPOS Tab is a hand-held PIN pad with an integrated smart card reader and magnetic stripe card reader, offering advanced security and smart

card processing capabilities. Innea mPOS Tab supports both symmetric encryption algorithms (DES, 3DES, and AES) and asymmetric encryption (RSA).

Managing multiple keys simultaneously through either Master Session- or DUKPT- based processes, and high performance smart card processing, as well as

support for the new generation of 3-volt cards.

(Optional) Barcode Scanner

2D high-speed imager

Magnetic Card Reader

Built-in 3-Track read head

Bi-directional reading capabilities

Minimum 1.97 in/sec swipe speed

1 million swipes mean time between failures

Bluetooth

BT version 3.0 power class 2 (optional)

BT version LE 4.2 (optional)

Battery

Rechargeable Li-ion Battery - 3.7 V/1300 mAh.

Smart Card Reader

Support for synchronous and asynchronous smart cards

Connectors

9-pin Lightning™ Connector and 10-pin female micro-B USB

connector

10-pin female micro-B USB

Features

Accessories

Physical Dimensions

Technical Data

Processor

Maxim USIP Professional, version IC400C

Compatibility

iPad mini 4

Dimensions (L x W x H)

145mm x 68 mm x 27 mm (5.7in x 2.7in x 1.1in)

Weight

188g (6.63 oz.) without iOS device

USER MANUAL- INFINEA MPOS TAB

Barcode Scanner

Newland 2D high-speed imager and supports all major 1D/2D

barcodes

Connectivity

Apple Lightning™ connector

NFC Payment Applications/Contactless Card Reader

AMEX ExpressPay MagStripe and EMV

Discover ZIP and D-PAS

MasterCard PayPass Magstripe and M/Chip

VISA PayWave MSD and qVSDC

Magnetic Card Reader

3-track bi-directional read head

ISO 7810, 7811, amd 7813

Encryption/Key Management

3DES, RSA 2048-bit, AES 128/256 DUKPT, MAster/Session, MAC

LEDs/audio

4 LEDs for transactions/status and electromagnetic buzzer

Smart Card Reader

ISO ISO7816, EMV L1 Certied

Battery Life

Approximately 500 transactions per fully-charged battery

Memory

128KB of SRAM

256KB of Loackable Flash Memory

128KB of ROM

Port

micro USB charge/sync

Application Memory

8MB applicable accessible ash

Buttons

Scan button plus keypad for On/Off, OK, Up/Down, Clear, and 10

numeric keys

Display

LCD, Monochrome, 128 x 32 pixels

Connectivity

Certifications

Environment

FCC/CE, Apple MFi, PCI PTS 5x SRED, EMV L1, EMV L2, EMV L1 Contactless

Temperature

Operation: -10°C to +40°C (14°F to +104°F) without iOS device

0°C to 35°C (32°F to +95°F) with iOS device installed

Storage: -20°C to +50°C (-4°F to +122°F)

Relative Humidity

Operation and Storage: 5% to 90%

USER MANUAL- INFINEA MPOS TAB

Before Using Your Infinea mPOS Tab

• Before using your Innea mPOS Tab, remove the unit and any included accessories from the shipping carton and verify contents against your packing

list.

• Retain all packing materials, invoice, and bill of lading. These may be required to return the unit for servicing later, or to process a claim with the carrier.

• Carefully inspect the packaging and contents for any signs of damage. If there are signs of damage, do not attempt to use the unit. Notify your account

executive or contact Innite Peripherals. hps://ipcmobile.com/devices

• Ensure the battery is fully charged prior to initial use.

Inﬁnea mPOS Tab (1) USB cable (1)

Note:

Box contents and part numbers vary based on your order conguration.

Getting Started

The following helps you get the Innea mPOS ready for use:

What to do Section

Connect the Innea mPOS Tab with your iOS device Connect Innea mPOS Plus with your iOS Device

Charge your unit before rst use to ensure long battery life Charge Your Innea mPOS Tab

Install software on your iOS device for barcode scanning and smart card reading Develop Applications

Power on the unit Turn On Your Innea mPOS Tab

USER MANUAL- INFINEA MPOS TAB

Product Description

The front panel of the Innea mPOS Tab:

Scan

Button

Keypad

Magnetic

Stripe

Reader

(MSR)

NFC LED

Indicators

Chip Card Reader

NFC

Label

Opening

for iPad

Camera

Barcode Scanner

Scan

Button

The back panel of the Innea mPOS Tab:

Bottom view of the Innea mPOS Tab:

Charging Contacts

USB Port

iOS Volume

Button Access

9-Pin Lightning

Connector

USER MANUAL- INFINEA MPOS TAB

Connect Your iPad mini

1. To connect your iPad mini 4 with the Innea mPOS Tab, insert

the iPad into the grooves of the Innea mPOS Tab.

2. Slide the iPad onto the Lightning connector.

3. Wrap the edges of the case securely around the slides of the

iPad.

To turn on the Innea mPOS, tap the Power button on the top, right corner of the keypad. The name and version of the Secure Boot Loader and

rmware appear.

Turn on the Infinea mPOS Tab

Keypad and Menu Navigation

The buttons on the keypads access specic functions and allow you to navigate through the menu options and screens.

Note:

The keypad is ADA-compliant which means the Clear, OK, backspace, and the number 5 keys have distinct, raised markings at the bottom left corner of

each key.

Tap the appropriate button to perform the following:

1. Power to turn on the Innea mPOS

2. System Mode to enter system mode from the Home page

3. Up to scroll up through the menu options

4. Downs to scroll down through the menu options

5. OK to select the active option

6. Clear to return to the previous option or exit service mode

(Select)

System

Mode

Clear

(Exit Screen)

Power

Down

USER MANUAL- INFINEA MPOS TAB

To minimize the potential for deactivation, follow all storage and operating temperature guidelines. Refer to Technical Specications for details.

Long term storage can cause temporarily decreased battery capacity. In order to recover maximum performance, it may be necessary to go through several

cycles of fully charging and discharging the battery.

When storing the device for longer than three months, the battery should be charged every three months at a minimum to prevent leakage, reduced

performance, and potential deactivation.

Minimize Deactivation

The main battery can only be replaced by Innite Peripherals. Attempting to disassemble a SRED-encrypted unit, renders it unusable and may void

your warranty.

Replace the Battery

Battery Charging

You can charge the Innea mPOS Tab with a micro USB adapter and USB cable or by using a charging station. The time to fully charge a depleted unit is

approximately 3 hours.

Battery Status Display Indicators

2 Lines - battery level >/=3.7V

3 Lines - battery level >/=3.8V

4 Lines - battery level >/=3.8V

5 Lines - battery level >/=4.0V

6 Lines - battery level >/=4.1V

Outside power from USB cable or power

station - plug

Battery charges from USB cable or power

station - ﬂash

USB - connection with iPad

1 Line - battery level >/= 3.6V

During normal operations, the battery is constantly discharging. The

Battery Low message appears when the battery level is too low to

continue.

Charge the battery as soon as possible but no later than 25 days after

the message rst appears. Failure to charge within 25 days may lead

to deactivation and deletion of your stored encryption keys. This

requires you to return the Innea mPOS to Innite Peripherals. For

help, see hps://ipcmobile.com/support.

USER MANUAL- INFINEA MPOS TAB

Operational Modes

Conguration, system test, and status modes for the Innea mPOS:

• System

• Service

• Application Download

Note:

Service and Application Download modes should only be accessed by Innite Peripherals. Selecting specic keys or options in these modes may render

the unit unusable and require reactivation of the Innea mPOS.

System Mode Navigation

Turn on the Innea mPOS, and then tap System Mode on the keyboard. The menu options available are:

• Info Version

• Info Hardware

• Settings

• Test Display

• Test Keyboard

• Test MSR

• Test SCR

• Test Font0

• Test Font1

Info Version

• TDEV SN displays the serial number of your unit

• USIP SN shows the USIP serial number

• USIP VER is the current USIP version

• ISBL VER is the current USIP boot loader version

• HAL VER is the current Hardware Abstraction Layer or

Hardware Annotation Layer (HAL) version

• LOAD VER current Secure Boot Loader (SBL)

• FW VER current rmware version and name

• PINUTIL indicates the current library version

• PKFA VER displays the current version of the public key used for

rmware authentication

• PKAA VER displays the current version of the public key used for

application authentication

• PKKA VER displays the current version of the public key used

for manufacturing key authentication

ld bluepad500

info version

load ver: 2.2.7.0

fw ver: 2.4.35.0

USER MANUAL- INFINEA MPOS TAB

Info Hardware

• BATT shows the 1300mAh battery voltage

• VBUS is the external power supply when plugged in

• Charge indicates the battery is charging

• Blow identies a low battery condition

• BLT identies a Bluetooth connection

batt 5.00

info hardware

vbus crg blow blt

1 0 0 0

System Mode—Settings

1. Choose the RS speed:

* 9600

* 19200

* 36400

* 57600

* 115200 is the default

* 2-stop bits

* No parity

System Mode—Settings

2. Select the USB mode settings:

* Host for connecting your iPad

* Device

* Disable

Note:

Default RS232 SPP communication parameters and USB VC serial

port parameters:

* 115200 bps

* 8-bit

* 2-stop bits

* No parity

usb mode host

bluetooth

settings

rs speed 115200

usb mode host

bluetooth

settings

rs speed 115200

USER MANUAL- INFINEA MPOS TAB

Bluetooth Mode

1. Select the Bluetooth mode:

* Enabled

* Disabled

2. Enter the Mac address. The Bluetooth name and password appears

name: pp1115000104

addr: 68AAD201C831

mode: enabled

pass: 0000

3. Select the PAIR - Hidden or Discoverable.

4. Choose AUTO - Enabled or Disabled. The current version appears.

5. Master Reset - returns the unit to the default settings.

6. Pairing displays the mPOS Tab serial number for pairing.

7. FW Update - Unit is in rmware update mode.

fw update

pairing

ver: 2.13

auto: enabled

pair: hidden

master reset

USER MANUAL- INFINEA MPOS TAB

Test Keyboard

1. To test your keyboard, tap any key on the keypad to conrm

recognition with Innea mPOS.

2. Tap the Clear button or C on the keyboard to exit.

press ‘c’ to exit

test keyboard

Test Display

1. To adjust the display contrast, tap the Up or Down buttons for

the percentage you desire. The current percentage display

contrast is shown at the center bottom of the screen.

2. Tap Clear to ext Test Display.

contrast 64%

8. Auto Off - Select one of the following:

* Disabled

* 1min, 5min, 10min,15min, 30min, 45min

* 60min - default, 120min, 180min, 240min

9. HotSync - Select Disabled or Enabled.

Note:

When a USB cable is connected and HotSync is enabled, the iPad

mini can sync data with a Windows computer.

If HotSync is disabled, the iPad mini receives a pass-through charge

and communicates with the Innite mPOS Tab.

10. Current Charge - Select one of the following:

* OmA - default; charge is disabled

* 500mA

* 1000mA

hotsync disable

charge current 500

settings

auto off 10min

USER MANUAL- INFINEA MPOS TAB

Test MSR

1. To test the magnetic strip reader, swipe an appropriate card face down, in either direction, through the MSR reader.

2. View the track information when a card is read successfully.

3. Tap the Clear button or C on the keyboard to exit.

Note:

Refer to the Magnetic Card Reader section for more information.

test msr

track2 [18] ;1234

track1 [10] %john

Test SCR

1. To test the smart card reader, insert a smart card in the card slot, and then select one of the following:

* Reset returns to Answer to Reset (ATR).

* Get Challenge returns a random number.

2. Tap the Clear button or C on the keyboard to exit.

Note:

Refer to the Smart Card Reader section for more information.

test msr

test scr

system mode

test keyboard

F2: get challenge

F1: reset

USER MANUAL- INFINEA MPOS TAB

Test Font0 and Font1

• To test the fonts loaded on the Innea mPOS, tap the Clear button to exit.

exit: [c]

test font0

next: [a]

exit: [c]

test font1

next: [a]

Pair with a Bluetooth Compatible Device

1. Once the unit is charged, tap the Power button to turn it on.

2. Turn the Bluetooth option on in the compatible device’s settings.

3. Tap System Mode on the Innea mPOS.

4. Tap the Down button to locate and then select Settings, and then tap OK.

5. Tap the Down button again to locate and then select Bluetooth, and then tap OK.

6. Tap the Down button again to locate and then select the Pairing menu, and tap OK.

7. Conrm the pairing process begins on the Bluetooth device.

8. Do one of the following:

• Tap clear once to return to the previous screen

• Tap continue to return to the Home screen

info hardware

settings

system mode

info version

USER MANUAL- INFINEA MPOS TAB

NFC LED Status Indicators

Status/

Event

Description Visual Indicator

Not ready Reader is not turned on or

power is not available

Idle First indicator blinks every ve

seconds.

Reader powers on, but not

ready to read a card.

Ready to read First indicator displays solid

green.

All required data available to

the reader to initiate a NFC

payment

Card read

successfully

NFC payment process is

successfully complete.

Card holder may remove card

from the reader.

Scan Barcodes

Scanning barcodes may vary based on the application on your iOS

device. Verify the correct procedure with the Third-Party application

provider before performing this procedure.

1. To scan a barcode, point the scanner end of the mPOS toward

the barcode.

2. Press the Scan button until the data is read.

USER MANUAL- INFINEA MPOS TAB

Accept NFC Payments

The Innea mPOS built-in tag/card reader allows you to accept near-

eld communication (NFC) payments.

1. Place a NFC tag/card over the transmitter/receiver NFC label on

the front of the unit.

2. Tap the reading NFC card button on the application. Data is sent

from the unit to the iOS device.

3. Do not remove the card/tag from the transmitter until the

transaction is complete as removing the card too quickly may

void the transaction.

Note:

Refer to the status indicators table for an explanation for the NFC

LED indicators.

Read Smart Cards

Before using the smart card reader, verify the correct procedure with

the Third-Party application developer.

1. Position the smart card with the gold contacts facing upward.

2. Insert the card into the ICC card reader slot in a smooth,

continuous motion until it seats rmly.

3. Give the unit to the customer for PIN entry.

4. Remove the card once the display indicates the transaction is

complete.

Note:

Do not remove the card from the smart card reader until the

transaction is complete as this may void the transaction.

USER MANUAL- INFINEA MPOS TAB

Read Magnetic Stripe

Cards

Before using the MSR reader, verify the correct procedure with the

Third-Party application developer.

1. Position the smart card with the stripe face down.

2. Insert the card into the MS card reader slot, and then swipe it

through quickly.

3. Give the unit to the customer for PIN entry.

Note:

Advise the card holder to keep the Innea mPOS close to themselves

when entering the PIN code to prevent others from seeing the

information.

Servicing the Infinea mPOS

The Innea mPOS unit contains no user-serviceable parts.

Please contact your Innite Peripherals account representative or refer to our website, hps://ipcmobile.com/devices/ before attempting to open the unit.

Note:

Attempting to disassemble a SRED-encrypted unit renders it unusable and my impact your warranty.

SRED Information

Integrating the PCI PTS 5.x SRED certied Innea mPOS into your solution requires proper maintenance. To ensure long and trouble free operation of the

Innea mPOS and to prevent the device from entering a tamper state includes:

• Maintaining proper battery charge.

• The shelf life from full charge to battery discharge may be several years, however it is important that battery levels be continually monitored because

once the battery power is depleted or the battery is removed, the security system erases all sensitive data, requiring reactivation of the unit.

• Protect the unit from any potential physical damage such opening the unit, cutting, drilling, dropping or any similar type of action.

• Use of approved chargers which supply sufcient charging current. Connecting an unapproved charger may lead to electrical damage and/or cause

security sensor malfunction.

To prevent downtime, if security is disabled:

• Always place the Innea mPOS on a charging station when not in use for extended periods

• Do not allow the battery to fully discharge

• Do not attempt to remove the battery from the unit

Note:

If the battery is fully depleted and in Tamper Detect mode, contact your Innite Peripherals account representative for reactivation.

USER MANUAL- INFINEA MPOS TAB

Troubleshooting

Magnetic Stripe Reader

NFC Reader

The following troubleshooting guidelines assist you in the successful installation and conguration of your Innea mPOS Tab. If you have issues, verify your

unit is turned on and sufciently charged. After power and battery charge are both conrmed, review the appropriate sections for troubleshooting options.

If problems persist, contact hps://ipcmobile.com/devices.

Issue Possible Cause Resolution

Blank Display • Innea mPOS is not powered on by the software • Verify power and proper charging

• Run Test Display to verify there is sufcient

screen contrast

Keypad Not Responding • Unit not powered on or faulty keypad • Verify power and proper charging

• Run Test Keyboard option to verify keys are

recognized whe n pressed

• Attempt the transaction using another device if

available

No Connection to iOS

device (Innea mPOS

Version Only)

• iOS device is not connected to the Innea mPOS • Verify power and proper charging

• Ensure iOS device is fully inserted with the unit

and seted properly on the Lightning connector

Payments Not Accepted • Card cannot be read or unit is in Tampered State • Attempt the transaction with another unit or

card

Issue Possible Cause Resolution

No data is returned when

card is swiped

Only partial data is

returned when card is

swiped

• Card not close enough to receiver/transmitter

• Unreadable tag/card

• Faulty Reader

• Software not decoding correctly

• Hold the card closer to the label to read the card

again

• Attemp the transaction with another unit, if

available

Cannot read specic tag/

card

• Tag/card not compatible

• Type not supported

• Verify tag/card type is compatible/supported

• Attempt the transaction with another unit, if

available

Issue Possible Cause Resolution

No data is returned when

card is swiped

Only partial data is

returned when card is

swiped

• Incorrect swipe method used

• Faulty read head

• Magnetic Stripe is unreadable

• Secured head reader requires decryption of encrypted data

• Unit is in a Tampered State

• Swipe the card again following the instructions

in Read Magetic Stripe Cards

• Run a test transaction with another magnetic

stripe card reader under the Test MSR menu

option to determine if the card may be defective

• Process transaction manually using keypad

• Determine if the unit is defective by running

another transaction using another unit

USER MANUAL- INFINEA MPOS TAB

Warranty

Innite Peripherals does not warrant, and is not responsible for, any damage to the Innea mPOS Tab (“Product”) or the assembled iOS device as a result of

liquid or solid particle intrusion into the Product, or damaged caused by dropping the Product with the assembled iOS device. If a material or workmanship

defect arises with regard to any Innite Peripherals product, and a valid claim is received within the Warranty Period, Innite Peripherals (at our sole

discretion) will repair the Product using new or refurbished parts, or replace the Product with a new or refurbished Product.

For purposes of this limited warranty, “refurbished” means a product or part that has been substantially returned to its original specications. In the event of

a defect, these are your exclusive remedies.

Smart Card Reader

Barcode Scanner

Issue Possible Cause Resolution

No data is returned when

card is swiped

Only partial data is

returned when card is

swiped

• Card was not iserted correctly

• Smart card is unreadable

• Unit is in a tampered state

• Insert the smart card again

• Run a test transaction using a different smart

card under the Test SCR option to determine if

the card may be defective

• Attemp the transaction with another unit, if

available

Issue Possible Cause Resolution

Scanner not operating/

no data or partial data

returned

• Faulty scan engine

• Barcode is unreadable

• Software decoded incorrectly

• Attempt the transaction with another unit, if available

• Return fault unit for servicing

Unable to perform multi-

scanning

• Multi-scan mode not enabled

• Software does not support multi-scans

• Verift that device software version supports multi-scan

• Vertify multi-scan mode is enabled

Audible beep is not heard

when barcode is scanned

• Sound mode not enabled • Verify Beep Upon Scan mode is enabled

Unable to scan speciﬁc

barcodes

• Barcode not enabled/supported • Ensure barcode type is enabled/supported on the unit

Develop Infinea mPOS Apps

Software is not provided with your Innea mPOS. Please contact Innite Peripherals for Third-Party software solutions. Integrating the Innea mPOS into

your iOS application requires the use of the Innite Peripherals Universal SDK. The SDK incorporates an API specically for developing applications to scan

barcodes and other perform additional functionality with the Innea mPOS Tab.

For additional details about the Innite Peripheral Universal SDK, refer to the SDKs documentation. For the latest Innite Peripheral Universal SDK, visit

our developer portal, hps://developer.ipcmobile.com.

Page is loading ...