Samsung SM-N960UZKAXAA User guide

SI\MSUNG

Galaxy Note9

User manual

Table of contents

Device features 1

Meet Bixby 1

S Pen 1

Camera 1

Security 1

Night mode 1

Water and dust resistance 1

Getting started 2

Device layout 3

Assemble your device 5

Start using your device 7

Use the Setup Wizard 7

Lock or unlock your device 8

Accounts 9

Transfer data from an old device 10

Set up voicemail 11

Navigation 12

Navigation bar 17

i

GEN_N960U_EN_UM_TN_SB3_030819_FINAL

Table of contents

Customize your home screen

19

S Pen

26

Edge screen

36

Bixby

40

Always On Display

41

Flexible security

41

Multi window

46

Enter text

47

Emergency mode

50

Apps

52

Using apps

53

Uninstall or disable apps

53

Search for apps

53

Sort apps

53

Create and use folders

54

Samsung apps

55

Galaxy Essentials

55

Galaxy Apps

55

Galaxy Wearable

55

ii

Table of contents

PENUP

55

Samsung Health

56

Samsung Notes

58

Samsung Pay

59

Samsung+

61

SmartThings

62

Calculator

63

Calendar

64

Camera

66

Clock

72

Contacts

76

Email

81

Gallery

84

Internet

89

Messages

92

My Files

94

Phone

96

Google apps

104

Chrome

104

iii

Table of contents

Drive

104

Duo

104

Gmail

104

Google

104

Maps

105

Photos

105

Play Movies & TV

105

Play Music

105

Play Store

105

YouTube

105

Additional apps

106

Facebook

106

Settings

107

Access Settings

108

Search for Settings

108

Connections

109

Wi-Fi

109

Bluetooth

111

Phone visibility

112

iv

Table of contents

NFC and payment

113

Airplane mode

114

Data usage

114

Mobile hotspot

115

Tethering

117

Nearby device scanning

117

Connect to a printer

117

MirrorLink

118

Download booster

118

Virtual Private Networks

118

Ethernet

119

Private DNS

119

Sounds and vibration

120

Sound mode

120

Vibrations

121

Volume

121

Ringtone

122

Notification sounds

122

System sounds and vibration

122

v

Table of contents

Dolby Atmos

123

Equalizer

123

Headset audio options

123

Adapt sound

124

Separate app sound

124

Notifications

125

Manage notifications

125

Customize app notifications

125

Smart alert

126

Smart pop-up view

126

Display

126

Screen brightness

126

Blue light filter

127

Night mode

127

Screen mode

127

Font size and style

127

Screen zoom

128

Screen resolution

128

Lift to wake

128

vi

Table of contents

Full screen apps

128

Screen timeout

128

Accidental touch protection

129

Touch sensitivity

129

Screen saver

129

Smart stay

129

Reduce animations

130

One-handed mode

130

Device maintenance

130

Quick optimization

130

Battery

131

Storage and memory card

131

Memory

132

Language and input

133

Date and time

135

Troubleshooting

136

Lock screen and security

139

Screen lock types

139

Clock and information

140

vii

Table of contents

Google Play Protect

140

Find My Mobile

140

Security update

141

Samsung Pass

141

Install unknown apps

142

Secure Folder

142

Secure startup

142

Encrypt SD card

142

View passwords

143

Security update service

143

Device administration

143

Credential storage

144

Advanced security settings

144

Location

145

App permissions

146

Permission usage monitor

146

Send diagnostic data

146

Samsung Ads

146

Accounts

147

viii

Table of contents

Samsung Cloud

147

Add an account

147

Account settings

147

Synchronize accounts

148

Remove an account

148

Backup and restore

148

Google settings

149

Accessibility

149

Screen Reader

149

Visibility enhancements

150

Hearing Enhancements

151

Interaction and dexterity

152

Advanced settings

153

Installed services

154

Other settings

154

Help

154

Manage game features

154

Device assistance app

155

Dual messenger

155

ix



Table of contents

About phone 155

Learn more 156

Videos 156

Smart Simulator 156

Tips 156

Samsung Care 156

Talk to an agent 156

Legal information 157

Intellectual property 158

Open source software 158

Disclaimer of warranties; exclusion of liability 159

Modification of software 159

Samsung Knox 160

Maintaining water and dust resistance 160

Restricting children’s access to your mobile device 161

Samsung Electronics America, Inc. 162

x

1

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Device features

Meet Bixby

Bixby learns what you like to do and works with your favorite apps and

services to help you get more done. See Bixby on page 40.

S Pen

The S Pen is designed for special functions with Samsung Galaxy devices. It

uses Bluetooth Low Energy (BLE) to work as a remote. See S Pen on page 26.

Camera

The camera on your device has several unique features. See Camera on

page 66.

Security

Use your face, fingerprint, or iris to unlock your device. For more information,

see Flexible security on page 41.

Night mode

Use a darker theme to keep your eyes comfortable at night. See Night mode on

page 127.

Water and dust resistance

This device is rated IP68 using the Ingress Protection rating system. See

Maintaining water and dust resistance on page 160.

2

Getting started

Device layout

Assemble your device

Start using your device

3

Getting started

Device layout

Devices and software are constantly evolving — the illustrations you see here are for reference only.

4

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Dual camera

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Fingerprint

--

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scanner

Speaker

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Microphone

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Heart rate sensor

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Flash

Getting started

Devices and software are constantly evolving — the illustrations you see here are for reference only.

5

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

Getting started

Assemble your device

Your device uses a nano-SIM card. Your SIM card may be preinstalled, or you may be

able to use your previous SIM card. Contact your carrier for more details.

NOTE Use only charging devices and batteries that are approved by Samsung.

Samsung charging devices and batteries are designed for your device to

maximize battery life. Using other charging devices and batteries may void your

warranty and may cause damage.

Devices and software are constantly evolving — the illustrations you see here are for reference only.

6

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

Getting started

NOTE Your device is IP68 rated for dust and water resistance. To maintain the

water-resistant and dust-resistant features of your device, make sure that the

SIM card/Memory card tray openings are maintained free of dust and water, and

the tray is securely inserted prior to any exposure to liquids. For more

information, see Maintaining water and dust resistance on page 160.

CAUTION To avoid electric shock and damage to your device, do not charge

device while it is wet or in an area where it could get wet. Do not handle device,

charger or cords with wet hands while charging. For more information, see

Maintaining water and dust resistance on page 160.

NOTE While charging, the device and the charger may become hot and stop

charging. This usually does not affect the device’s lifespan or performance and is

in the normal range of operation. Remove the device from the charger and wait

for the device to cool down. For more information, visit samsung.com/us/support

/answer/ANS00076952/

.

7



Getting started

Start using your device

Use the Power key to turn your device on or off. Do not use the device if the body is

cracked or broken. Use the device only after it has been repaired.

◌

Press and hold the Power key.

•

To

turn the device off, press and hold the

Power

key, and tap

Confirm when prompted.

•

To restart your device, press and hold the

Power

key, and tap

Power off

.

Res

tart

.

Use the Setup Wizard

The first time you turn your device on, the Setup Wizard guides you through the basics

of setting up your device.

Follow the prompts to choose a default language, connect to a Wi-Fi

®

network, set up

accounts, choose location services, learn about your device’s features, and more.

8



Getting started

Lock or unlock your device

Use your device’s screen lock features to secure your device. By default, the device

locks automatically when the screen times out. For more information about screen

locks, see Lock screen and security on page 139.

Devices and software are constantly evolving — the illustrations you see here are for reference only.

9

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Getting started

Accounts

Set up and manage your email accounts, your Google

™

Account, and Samsung account.

TIP Accounts may support email, calendars, contacts, and other features. See

your carrier for more information.

Add a Google Account

Sign in to your Google Account to access your Google cloud storage, apps installed

from your account, and make full use of your device’s Android

™

features.

1.

From Settings, tap

Accounts and backup > Accounts.

2.

Tap

Add account > Google.

NOTE When you sign in to a Google Account, Factory Reset Protection (FRP) is

activated. FRP requires your Google Account information when resetting to

factory settings. For more information, see Factory reset protection on page 138.

Add a Samsung account

Sign in to your Samsung account to access exclusive Samsung content and make full

use of Samsung apps.

1.

From Settings, tap

Accounts and backup > Accounts.

2.

Tap

Add account > Samsung account.

TIP To quickly access your Samsung account, from Settings tap Samsung

account.

Add an email account

Sign in to one or more of your email accounts to view and manage email messages.

◌

From Settings, tap Accounts and backup > Accounts, and then tap

Add account > Email.

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