Verizon Samsung Galaxy Note9 User guide

User guide.

GH68-49331H

Printed in USA

VZW_UG_Crown_4x6.indd All Pages

User manual

Special features 1

Getting started 3

Front and back views 4

Assemble your device 5

Install a SIM card and memorycard 6

Charge the battery 6

S Pen 8

Start using your device 10

Use the Setup Wizard 10

Lock or unlock your device 11

Add a Google account 11

Add a Samsung account 12

Add an email account 12

Transfer data from your old device 12

Set up your voicemail 14

Navigation 15

Navigation bar 18

Home screen 20

Customize your Homescreen 21

Status bar 27

Notification panel 29

S Pen functions 32

Edge screen 42

Bixby 48

iVZW_N960U_EN_UM_TN_RG6_080918_FINAL

Table of contents

Always On Display 50

Flexible security 51

Multi window 57

Enter text 59

Emergency mode 62

Apps 64

Using apps 65

Access apps 65

Add an apps shortcut 65

Search for apps 66

Galaxy Essentials 66

Uninstall or disable apps 66

Sort apps 67

Create and use folders 67

App settings 68

Samsung apps 70

Calculator 70

Calendar 72

Camera and video 75

Clock 81

Contacts 85

Email 92

Galaxy Apps 95

Gallery 96

Internet 101

Messages 105

My Files 108

PENUP 110

Phone 111

Samsung Gear 123

ii

Samsung Health 124

Samsung Notes 126

Samsung Pay 128

SmartThings 130

Google apps 131

Android Pay 131

Chrome 131

Drive 131

Duo 131

Gmail 131

Google 131

Google Pay 132

Maps 132

Photos 132

Play Movies & TV 132

Play Music 132

Play Store 132

YouTube 133

Verizon Apps 134

Caller Name ID 134

Cloud 134

hum 134

My Verizon 134

Security and Privacy 134

Voicemail 134

Message+ 135

Settings 138

Access Settings 139

Search for Settings 139

Connections 140

iii

Wi-Fi 140

Bluetooth 143

Phone visibility 145

Data usage 145

Airplane mode 147

NFC and payment 147

Mobile hotspot 148

Tethering 151

Mobile networks 151

Location 152

Nearby device scanning 153

Connect to a printer 154

MirrorLink 154

Download booster 155

Virtual Private Networks 155

Ethernet 157

Sounds and vibration 157

Sound mode 157

Vibrations 158

Volume 159

Ringtone 160

Notification sounds 160

Do not disturb 160

System sounds 161

Key-tap feedback 161

Sound quality and effects 162

Separate app sound 162

Notifications 163

Manage notifications 163

Smart alert 163

iv

Display 164

Screen off settings 164

Screen brightness 164

Blue light filter 165

Font and screen zoom 165

Screen quality 166

Full screen apps 166

LED indicator 166

Smart stay 166

One-handed mode 167

Device maintenance 167

Quick optimization 167

Battery 168

Performance mode 168

Storage 169

Memory 171

Language and input 171

Date and time 175

Report diagnostic information 176

Reset 176

Factory data reset 177

Auto restart 179

System updates 180

Lock screen and security 180

Screen lock types 180

Biometrics 181

Clock and information 182

Google Play Protect 182

Find My Device 183

Security update 183

v

Install unknown apps 183

Samsung Pass 184

Secure Folder 184

App permission monitor 185

Secure startup 185

Encrypt SD card 185

Set up SIM card lock 186

View passwords 186

Security update service 187

Device administration 187

Credential storage 188

Advanced security settings 188

Accounts 189

Add an account 190

Backup and restore 191

Google settings 192

Accessibility 193

Vision 193

Hearing 195

Dexterity and interaction 195

More accessibility settings 196

Accessibility services 197

Other settings 197

Help 197

Manage game features 198

Phone assistance app 198

Dual messenger 199

About phone 199

Getting help 200

Videos 200

vi

Smart Simulator 200

Tips 200

Samsung Care 200

Legal 201

Intellectual property 202

Open source software 203

Disclaimer of warranties; exclusion of

liability 203

Modification of software 204

Samsung Knox 205

Maintaining water and dust resistance 205

Restricting children’s access to yourmobile

device 207

Samsung Electronics America, Inc. 208

vii

Special features

1

Meet Bixby

Bixby responds to your voice commands and

can help you understand your settings and

set up your Samsung device. See Bixby on

page48.

S Pen

The S Pen™ is a stylus designed for special

functions with Samsung Galaxy devices. It

uses Bluetooth Low Energy (BLE) to work as

a remote.

See S Pen functions on page32.

Camera

The camera on your device has several

unique features, such as:

lDual optical zoom

lLive focus

lAR emoji

lSuper slow mo

lDetect closed eyes, image blur, and lens

smudges

See Camera and video on page75.

Flexible security

Use your face, fingerprint, or iris to unlock

your device. See Flexible security on page51.

Stereo Speakers

Your device uses Dolby Atmos and stereo

speakers to deliver quality sound while

watching videos or listening to music.

See Sound quality and effects on page162

Water and dust

resistances

This device is rated IP68 using the Ingress

Protection rating system. See Maintaining

water and dust resistance on page205.

Special features 2

Getting started

Front and back views 4

Assemble your device 5

Start using your device 10

Front and back views



Front camera

Iris scanner

Power

S Pen

Volume

SIM/microSD card tray

Proximity/Light

sensor

Bixby

Flash

Dual camera

Fingerprint scanner

USB charger/

Accessory port

Heart rate sensor

Speaker

Headset jack

Mic

Iris recognition LED

LED indicator

Speaker

Getting started 4

Devices andsoftware are constantly evolving— the illustrations yousee here are for reference only.

Assemble your device

Learn about your mobile device hardware, assembly

procedures, and how to get started using your new device.

Getting started 5

Devices andsoftware are constantly evolving— the illustrations yousee here are for reference only.

Install a SIM card and

memorycard

When you subscribe to a cellular network, you are

provided with a SIM card. You may be able to use

your previous SIM card. Contact your service provider

for more details.

Warning: Small components such as SIMcards and

memory cards can pose a choking risk. Please be

careful when handling these cards to avoid

damaging them.

You can install an optional microSD™ memory card

(notincluded) to add more memory space to your

device. A memory card can be installed at any time.

It is not necessary to install it prior to using the

device.

Charge the battery

Your device is powered by a rechargeable battery.

Acharger (charging head and USB Type-C cable) is

included with the device for charging the battery

from any standard outlet.

Note: You should dry the inside of the charging port

before inserting a power connector to charge your

device. If the charging port is not fully dry, your

device may operate abnormally. For example, it may

charge more slowly or overheat.

The battery comes partially charged. You can use the

device while charging.

Caution: Use only charging devices and batteries (if

applicable) that are approved by Samsung. Samsung

charging devices and batteries are designed for your

device to maximize battery life. Using other charging

devices and batteries may void your warranty and

may cause damage.

Getting started 6

1. Insert the USB Type-C cable into the

USBcharger/Accessory port.

2. Connect the USB cable to the charging head, and

then plug the charging head into a standard

outlet.

3. Unplug the charging head from the outlet and

remove the USB cable from the device when

charging is complete.

Getting started 7

S Pen

The S Pen is a stylus that assists you in performing

various functions. For more information, see S Pen

functions on page32.

Note: To maintain the water-resistant and

dust-resistant features of your device, make sure

that the S Pen slot and opening are both maintained

free of dust and water, and the pen is securely

inserted prior to any exposure to liquids.

Devices and software are constantly evolving — the illustrations you see here are for reference only.

Getting started 8

Remove the S Pen

The S Pen stores inside your device for convenient

access.

1. Push the S Pen inward and release it.

2. Slide the S Pen out the rest of the way using the

notch on the end of the S Pen.

Replace the S Pen tip

You can replace the tip of the S Pen with the

includedkit.

1. Use tweezers to pull out the S Pen tip.

2. Insert the new pen tip and press until it clicks in

place.

Getting started 9

Start using your device

The instructions below explain how to turn your

device on or off.

To turn the device on:

uPress and hold the Power key until the device

turns on.

To turn the device off:

1. Press and hold the Power key.

2. Tap Power off, and confirm when prompted.

Use the Setup Wizard

The first time you turn your device on, the Setup

Wizard guides you through the basics of setting up

your device.

Follow the prompts to choose a default language,

connect to a Wi-Fi® network, set up accounts, choose

location services, learn about your device’s features,

and more.

Getting started 10

Lock or unlock your device

Use your device’s screen lock features to secure your

device. By default, the device locks automatically

when the screen times out.

To lock the device:

uPress the Power key.

To unlock the device:

uPress the Power key, or double-tap or touch and

press Home, and then drag your finger across

the screen.

The default Screen lock on your device is Swipe.

Tochoose a secure screen lock, see Set a secure

screen lock on page180.

Add a Google account

Your new device uses your Google™ account to fully

utilize its Android™ features.

1. From Settings, tap Accounts > Accounts.

2. Tap Add account > Google.

Note: When you sign in to a Google account, Factory

Reset Protection (FRP) is activated. FRP requires

your Google account information when resetting to

factory settings. For more information, see Factory

reset protection on page178.

Getting started 11

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Verizon Samsung Galaxy Note9 User guide

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