Dell PowerEdge C6525 Owner's manual

Dell EMC PowerEdge C6525

Installation and Service Manual

Regulatory Model: E63S Series

Regulatory Type: E63S001

June 2021

Rev. A10

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Other trademarks may be trademarks of their respective owners.

Chapter 1: About this document.................................................................................................... 6

Chapter 2: Dell EMC PowerEdge C6525 overview.......................................................................... 7

Inside view of the sled........................................................................................................................................................ 7

Rear view of the sled..........................................................................................................................................................8

Network ports indicator codes.........................................................................................................................................8

Locating the Express Service Code and Service Tag.................................................................................................9

System information label..................................................................................................................................................10

Chapter 3: Initial system setup and configuration........................................................................ 13

Setting up the system.......................................................................................................................................................13

iDRAC configuration.......................................................................................................................................................... 13

Options to set up iDRAC IP address........................................................................................................................13

Options to log in to iDRAC.........................................................................................................................................14

Resources to install operating system.......................................................................................................................... 15

Options to download firmware ................................................................................................................................ 15

Options to download and install OS drivers ......................................................................................................... 15

Downloading drivers and firmware...........................................................................................................................16

Chapter 4: Installing and removing system components............................................................... 17

Safety instructions.............................................................................................................................................................17

Before working inside your system................................................................................................................................ 17

After working inside your system...................................................................................................................................18

Recommended tools..........................................................................................................................................................18

Sled........................................................................................................................................................................................18

Removing a sled .......................................................................................................................................................... 18

Installing a sled .............................................................................................................................................................19

Sled installation guidelines..........................................................................................................................................21

Air shroud............................................................................................................................................................................ 22

Removing the air shroud............................................................................................................................................22

Installing the air shroud .............................................................................................................................................22

System memory................................................................................................................................................................. 23

General memory module installation guidelines....................................................................................................23

System memory guidelines........................................................................................................................................ 27

Removing a memory module..................................................................................................................................... 27

Installing a memory module....................................................................................................................................... 28

Support bracket.................................................................................................................................................................29

Removing the support bracket................................................................................................................................ 29

Installing the support bracket...................................................................................................................................30

Expansion cards..................................................................................................................................................................31

Removing the expansion card riser 1....................................................................................................................... 31

Installing the expansion card riser 1........................................................................................................................ 32

Removing the expansion card riser 2..................................................................................................................... 33

Installing the expansion card riser 2........................................................................................................................34

Contents

Contents 3

Removing an expansion card.................................................................................................................................... 35

Installing an expansion card...................................................................................................................................... 38

Removing the riser card............................................................................................................................................. 41

Installing the riser card...............................................................................................................................................43

M.2 riser ............................................................................................................................................................................. 44

Removing the M.2 riser..............................................................................................................................................44

Installing the M.2 riser................................................................................................................................................45

M.2 SSD module................................................................................................................................................................ 46

Removing the M.2 SSD module............................................................................................................................... 46

Installing the M.2 SSD module................................................................................................................................. 46

Linking board and PCIe cable......................................................................................................................................... 47

Removing the linking board and PCIe cable.......................................................................................................... 47

Installing the linking board and PCIe cable............................................................................................................ 48

Processor and heat sink.................................................................................................................................................. 49

Removing the heat sink............................................................................................................................................. 49

Removing the processor............................................................................................................................................50

Installing the processor.............................................................................................................................................. 52

Installing the heat sink................................................................................................................................................54

Liquid cooling heat sink with liquid leak sensor..........................................................................................................56

Removing the liquid cooling heat sink with liquid leak sensor cover.............................................................. 56

Removing the liquid cooling heat sink with liquid leak sensor.......................................................................... 57

Installing the liquid cooling heat sink with liquid leak sensor............................................................................ 58

Installing the liquid cooling heat sink cover...........................................................................................................59

OCP cards...........................................................................................................................................................................60

Removing the OCP filler............................................................................................................................................ 60

Installing an OCP card.................................................................................................................................................61

Removing an OCP card..............................................................................................................................................62

Installing the OCP card filler..................................................................................................................................... 63

System battery.................................................................................................................................................................. 64

Replacing system battery.......................................................................................................................................... 64

System board..................................................................................................................................................................... 66

Removing the system board..................................................................................................................................... 66

Installing the system board ...................................................................................................................................... 67

Trusted Platform Module................................................................................................................................................ 69

Upgrading the Trusted Platform Module...............................................................................................................69

Initializing TPM for users........................................................................................................................................... 70

Initializing the TPM 1.2 for users............................................................................................................................. 70

Initializing the TPM 2.0 for users............................................................................................................................. 71

Chapter 5: Jumpers and connectors............................................................................................ 72

System board connectors............................................................................................................................................... 72

System board jumper settings........................................................................................................................................73

Disabling a forgotten password..................................................................................................................................... 74

Chapter 6: System diagnostics.................................................................................................... 75

Dell Embedded System Diagnostics..............................................................................................................................75

Running the Embedded System Diagnostics from Boot Manager.................................................................. 75

Running the Embedded System Diagnostics from the Dell Lifecycle Controller......................................... 75

System diagnostic controls....................................................................................................................................... 76

4

Contents

Chapter 7: Getting help............................................................................................................... 77

Recycling or End-of-Life service information.............................................................................................................77

Contacting Dell...................................................................................................................................................................77

Accessing system information by using QRL..............................................................................................................77

Quick Resource Locator for PowerEdge C6525 system................................................................................... 78

Receiving automated support with SupportAssist ...................................................................................................78

Chapter 8: Documentation resources...........................................................................................79

Contents 5

About this document

This document provides an overview about the system, information about installing and replacing components, technical

specifications, diagnostic tools, and guidelines to be followed while installing certain components.

1

6 About this document

Dell EMC PowerEdge C6525 overview

The PowerEdge C6525 is a half-width sled that supports:

● Two AMD EPYC 7002 and 7003 Series processors

● 16 DIMM slots

The sled also supports PCIe and Open Compute Project (OCP) risers for expansion and connectivity.

For more information, see the Dell EMC PowerEdge C6525 Technical Specifications on the product documentation page.

WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products.

Topics:

• Inside view of the sled

• Rear view of the sled

• Network ports indicator codes

• Locating the Express Service Code and Service Tag

• System information label

Inside view of the sled

The inside view of the PowerEdge C6525 sled:

Figure 1. Inside view of the PowerEdge C6525 sled

1.

uSD card slot 2. Expansion card riser 1

3. Memory module sockets for CPU 1 4. Processor socket 1

5. Processor socket 2 6. Memory module sockets for CPU 2

7. Support bracket 8. Memory module sockets for CPU 2

9. M.2 riser

NOTE: Supports M.2 SATA card / BOSS card S1V5

10. Air shroud

11. Riser 2 cable 12. Memory module sockets for CPU 1

13. OCP card retention latch 14. Expansion card riser 2

For more information, see the Dell EMC PowerEdge C6525 Technical Specifications on the product documentation page.

2

Dell EMC PowerEdge C6525 overview 7

Rear view of the sled

Figure 2. Rear view of the sled

1. PCIe expansion card riser 1 2. Sled release handle

3. PCIe expansion card riser 2 4. Sled release lock

5. OCP 3.0 SFF card slot 6. System identification LED

7. iDRAC Direct micro USB port 8. Sled power button

9. Mini display port 10. iDRAC or NIC port

11. USB 3.0 port 12. Information tag

For more information, see the Dell EMC PowerEdge C6525 Technical Specifications on the product documentation page.

Network ports indicator codes

Figure 3. LAN indicators on the QSFP OCP card

1. Link indicator

2. Activity indicator

Table 1. QSFP port on OCP card indicator codes

Connection State QSFP Upper green LED QSFP Lower green LED

No link/Not Connected Off Off

InfiniBand Physical Link - No Logical Link Green Off

InfiniBand Logical Link - No Traffic Green Green

InfiniBand Logical Link - Traffic Green Blink

InfiniBand Physical Link Issue Blink Green

8 Dell EMC PowerEdge C6525 overview

Table 1. QSFP port on OCP card indicator codes (continued)

Connection State QSFP Upper green LED QSFP Lower green LED

Ethernet Link - No Traffic Green Green

Ethernet - Traffic Green Blink

NOTE: The LED blink speed varies according to the traffic bandwidth.

Figure 4. Ethernet port indicator codes

1. Speed indicator

2. Link and activity indicator

Table 2. Ethernet port indicator codes

Convention Status Condition

A Link and activity indicators are off The NIC is not connected to the network.

B Link indicator is green The NIC is connected to a valid network at its maximum port speed.

C Link indicator is amber The NIC is connected to a valid network at less than its maximum port

speed.

D Activity indicator is flashing green Network data is being sent or received.

Locating the Express Service Code and Service Tag

The unique Express Service Code and Service Tag are used to identify the system.

The information tag is located on the rear of the system that includes system information such as Service Tag, Express

Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access

to iDRAC, the Information tag also contains the iDRAC secure default password. If you have opted for iDRAC Quick Sync

2, the Information tag also contains the OpenManage Mobile (OMM) label, where administrators can configure, monitor, and

troubleshoot the PowerEdge servers.

Figure 5. Locating the Service Tag of your system

Dell EMC PowerEdge C6525 overview

9

1. Information tag (top view)

2. Express Service Tag label

3. Network MAC address information label

4. iDRAC MAC address information label

5. Information tag (bottom view)

The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express

Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls

to the appropriate personnel.

Alternatively, the Service Tag information is located on a label on left wall of the chassis.

System information label

Figure 6. System board connections

10

Dell EMC PowerEdge C6525 overview

Figure 7. Mechanical overview

Figure 8. Memory information

Dell EMC PowerEdge C6525 overview

11

Figure 9. Jumper settings

Figure 10. System tasks

12

Dell EMC PowerEdge C6525 overview

Initial system setup and configuration

This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps

that you must complete to set up the system and the reference guides for detailed information.

Topics:

• Setting up the system

• iDRAC configuration

• Resources to install operating system

Setting up the system

Perform the following steps to set up the system:

Steps

1. Unpack the system.

2. Install the system into the rack. For more information see the rail installation and cable management accessory guides

relevant to your rail and cable management solution at www.dell.com/poweredgemanuals.

3. Connect the peripherals to the system and the system to the electrical outlet.

4. Power on the system by pressing the power button.

For more information about setting up the system, see the Getting Started Guide that is shipped with your system.

For information on how to manage basic settings and features of the system, see the Dell EMC PowerEdge C6525 BIOS and

UEFI Reference Guide on the product documentation page.

iDRAC configuration

The Integrated Dell Remote Access Controller (iDRAC) is designed to make you more productive as a system administrator

and improve the overall availability of Dell EMC servers. iDRAC alerts you to system issues, helps you to perform remote

management, and reduces the need for physical access to the system.

Options to set up iDRAC IP address

To enable communication between your system and iDRAC, you must first configure the network settings based on your

network infrastructure. The network settings option is set to DHCP, by default.

NOTE: For static IP configuration, you must request for the setting at the time of purchase.

You can set up the iDRAC IP address using one of the following interfaces. For information about how to set up iDRAC IP

address, see the documentation links provided in the table.

Table 3. Interfaces to set up iDRAC IP address

Interface Documentation links

iDRAC Settings utility Integrated Dell Remote Access Controller User's Guide at

https://www.dell.com/idracmanuals or for system specific

Integrated Dell Remote Access Controller User's Guide,

go to https://www.dell.com/poweredgemanuals > Product

Support page of your system > Manuals & documents.

NOTE: To determine the most recent iDRAC release

for your platform and for latest documentation version,

3

Initial system setup and configuration 13

Table 3. Interfaces to set up iDRAC IP address (continued)

Interface Documentation links

see KB article https://www.dell.com/support/article/

sln308699.

OpenManage Deployment Toolkit OpenManage Deployment Toolkit User's Guide available at

https://www.dell.com/openmanagemanuals > Open Manage

Deployment Toolkit.

iDRAC Direct

Integrated Dell Remote Access Controller User's Guide at

https://www.dell.com/idracmanuals or for system specific

Integrated Dell Remote Access Controller User's Guide,

go to https://www.dell.com/poweredgemanuals > Product

Support page of your system > Manuals & documents.

NOTE: To determine the most recent iDRAC release

for your platform and for latest documentation version,

see KB article https://www.dell.com/support/article/

sln308699.

Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/

idracmanuals or for system specific Lifecycle Controller

User’s Guide, go to https://www.dell.com/poweredgemanuals

> Product Support page of your system > Manuals &

documents.

NOTE: To determine the most recent iDRAC release

for your platform and for latest documentation version,

see KB article https://www.dell.com/support/article/

sln308699.

NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port or use iDRAC

Direct port by using the USB cable. You can also access iDRAC through the shared LOM mode, if you have opted for a

system that has the shared LOM mode enabled.

Options to log in to iDRAC

To log in into the iDRAC Web User Interface, open a browser and enter the IP address.

You can log in to iDRAC as:

● iDRAC user

● Microsoft Active Directory user

● Lightweight Directory Access Protocol (LDAP) user

In the login screen displayed, if you have opted for secure default access to iDRAC, enter the iDRAC secure default password

available on back side of the Information Tag. If you have not opted for secure default access to iDRAC, enter the default user

name and password – root and calvin. You can also log in by using your Single Sign-On or Smart Card.

NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address.

For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller

User's Guide at www.dell.com/idracmanuals.

NOTE:

To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article

https://www.dell.com/support/article/sln308699.

You can also access iDRAC using command-line protocol - RACADM. For more information, see the iDRAC with Lifecycle

Controller RACADM CLI Guide available at www.dell.com/idracmanuals.

You can also access iDRAC using automation tool - Redfish API. For more information, see the iDRAC9 with Lifecycle Controller

Redfish API Guide available at https://www.dell.com/idracmanuals.

14

Initial system setup and configuration

Resources to install operating system

If the system is shipped without an operating system, you can install a supported operating system by using one of the

resources provided in the table. For information about how to install the operating system, see the documentation links provided

in the table.

Table 4. Resources to install the operating system

Resource Documentation links

iDRAC Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for

system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/

poweredgemanuals > Product Support page of your system > Manuals & documents.

NOTE: To determine the most recent iDRAC release for your platform and for latest

documentation version, see KB article at https://www.dell.com/support/article/sln308699.

Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/idracmanuals or for system specific

Lifecycle Controller User’s Guide, go to https://www.dell.com/poweredgemanuals > Product

Support page of your system > Manuals & documents. Dell recommends installing Lifecycle

Controller to install the OS, since all required drivers are installed to the system.

NOTE: To determine the most recent iDRAC release for your platform and for latest

documentation version, see KB article at https://www.dell.com/support/article/sln308699.

OpenManage

Deployment Toolkit

www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit

Dell certified VMware

ESXi

www.dell.com/virtualizationsolutions

NOTE: For more information about Installation and How-to videos for supported operating systems on PowerEdge system

see, Supported Operating Systems for Dell EMC PowerEdge systems.

Options to download firmware

You can download firmware from Dell support site. For information, see the Downloading drivers and firmware section.

You can also choose any one of the following options to download the firmware. For information about how to download the

firmware, see the documentation links provided in the table.

Table 5. Options to download firmware

Option Documentation link

Using Dell Remote Access Controller Lifecycle Controller

(iDRAC with LC)

www.dell.com/idracmanuals

Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager

Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility

Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage

Deployment Toolkit

Using iDRAC virtual media www.dell.com/idracmanuals

Options to download and install OS drivers

You can choose any one of the following options to download and install OS drivers. For information about how to download or

install OS drivers, see the documentation links provided in the table.

Initial system setup and configuration

15

Table 6. Options to download and install OS drivers

Option Documentation

Dell EMC support site Downloading drivers and firmware section.

iDRAC virtual media Integrated Dell Remote Access Controller User's Guide at

https://www.dell.com/idracmanuals or for system specific

Integrated Dell Remote Access Controller User's Guide,

go to https://www.dell.com/poweredgemanuals > Product

Support page of your system > Manuals & documents.

NOTE: To determine the most recent iDRAC release for

your platform and for latest documentation version, see

https://www.dell.com/support/article/sln308699.

Downloading drivers and firmware

It is recommended that you download and install the latest BIOS, drivers, and systems management firmware on the system.

Prerequisites

Ensure that you clear the web browser cache before downloading the drivers and firmware.

Steps

1. Go to www.dell.com/support/drivers.

2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press

Enter.

NOTE:

If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse

all products, and navigate to your product.

3. On the displayed product page, click Drivers & Downloads.

On the Drivers & Downloads page, all drivers that are applicable to the system are displayed.

4. Download the drivers to a USB drive, CD, or DVD.

16

Initial system setup and configuration

Installing and removing system components

Topics:

• Safety instructions

•

Before working inside your system

• After working inside your system

• Recommended tools

• Sled

• Air shroud

• System memory

• Support bracket

• Expansion cards

• M.2 riser

• M.2 SSD module

• Linking board and PCIe cable

• Processor and heat sink

• Liquid cooling heat sink with liquid leak sensor

• OCP cards

• System battery

• System board

• Trusted Platform Module

Safety instructions

NOTE:

Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by

yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of

electric shock.

CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the

system without the system cover can result in component damage.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform

troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or

telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by

your warranty. Read and follow the safety instructions that are shipped with your product.

NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside

the system.

CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always

populated with a component or a blank.

Before working inside your system

Prerequisites

Follow the safety guidelines listed in Safety instructions.

4

Installing and removing system components 17

Steps

1. Power off the system, including all attached peripherals.

2. Disconnect the system from the electrical outlet and disconnect the peripherals.

3. Remove the sled from the enclosure.

After working inside your system

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Reconnect the peripherals and connect the system to the electrical outlet.

2. Power on the attached peripherals and then power on the system.

Recommended tools

You need the following tools to perform the removal and installation procedures:

● Key to the bezel lock. The key is required only if your system includes a bezel.

● Phillips #1 screwdriver

● Phillips #2 screwdriver

● Torx #T20 screwdriver

● 5mm hex nut screwdriver

● Plastic scribe

● 1/4 inch flat blade screwdriver

● Wrist grounding strap connected to the ground

● ESD mat

Sled

Removing a sled

Prerequisites

1. Follow the safety guidelines listed in Safety Instructions.

NOTE: For optimized thermal performance, see Sled installation guidelines.

NOTE: The procedure to remove a sled blank or a sled is similar.

Steps

Press the retention latch and holding the sled handle, pull the sled out of the enclosure.

CAUTION: Ensure that the sled is supported with both hands while it is being slid out.

18 Installing and removing system components

Figure 11. Removing a sled

Next steps

1. Replace the sled.

Installing a sled

Prerequisites

1. Follow the safety guidelines listed in Safety Instructions.

NOTE: To avoid injury, ensure that the sled is supported from beneath.

Steps

1. Align the sled to the enclosure horizontally to insert the sled into the enclosure.

Installing and removing system components

19

Figure 12. Installing a sled

2. Push the blue retention latch to slide the sled into the enclosure, and stop the sled at a distance of 20-30 mm before

complete insertion of the sled as shown in the image below.

CAUTION:

To avoid any damages to the pins on the sled, do not force the sled into the enclosure. Follow the

two-position insertion and gently slide the sled into the enclosure.

Figure 13. Stop the sled at a distance of 20-30 mm before complete insertion

3. Slide the blue retention latch gently, until the sled locks into the place.

20

Installing and removing system components

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