Dell EMC PowerEdge C6525
Installation and Service Manual
Regulatory Model: E63S Series
Regulatory Type: E63S001
June 2021
Rev. A10
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2019- 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
Chapter 1: About this document.................................................................................................... 6
Chapter 2: Dell EMC PowerEdge C6525 overview.......................................................................... 7
Inside view of the sled........................................................................................................................................................ 7
Rear view of the sled..........................................................................................................................................................8
Network ports indicator codes.........................................................................................................................................8
Locating the Express Service Code and Service Tag.................................................................................................9
System information label..................................................................................................................................................10
Chapter 3: Initial system setup and configuration........................................................................ 13
Setting up the system.......................................................................................................................................................13
iDRAC configuration.......................................................................................................................................................... 13
Options to set up iDRAC IP address........................................................................................................................13
Options to log in to iDRAC.........................................................................................................................................14
Resources to install operating system.......................................................................................................................... 15
Options to download firmware ................................................................................................................................ 15
Options to download and install OS drivers ......................................................................................................... 15
Downloading drivers and firmware...........................................................................................................................16
Chapter 4: Installing and removing system components............................................................... 17
Safety instructions.............................................................................................................................................................17
Before working inside your system................................................................................................................................ 17
After working inside your system...................................................................................................................................18
Recommended tools..........................................................................................................................................................18
Sled........................................................................................................................................................................................18
Removing a sled .......................................................................................................................................................... 18
Installing a sled .............................................................................................................................................................19
Sled installation guidelines..........................................................................................................................................21
Air shroud............................................................................................................................................................................ 22
Removing the air shroud............................................................................................................................................22
Installing the air shroud .............................................................................................................................................22
System memory................................................................................................................................................................. 23
General memory module installation guidelines....................................................................................................23
System memory guidelines........................................................................................................................................ 27
Removing a memory module..................................................................................................................................... 27
Installing a memory module....................................................................................................................................... 28
Support bracket.................................................................................................................................................................29
Removing the support bracket................................................................................................................................ 29
Installing the support bracket...................................................................................................................................30
Expansion cards..................................................................................................................................................................31
Removing the expansion card riser 1....................................................................................................................... 31
Installing the expansion card riser 1........................................................................................................................ 32
Removing the expansion card riser 2..................................................................................................................... 33
Installing the expansion card riser 2........................................................................................................................34
Contents
Contents 3
Removing an expansion card.................................................................................................................................... 35
Installing an expansion card...................................................................................................................................... 38
Removing the riser card............................................................................................................................................. 41
Installing the riser card...............................................................................................................................................43
M.2 riser ............................................................................................................................................................................. 44
Removing the M.2 riser..............................................................................................................................................44
Installing the M.2 riser................................................................................................................................................45
M.2 SSD module................................................................................................................................................................ 46
Removing the M.2 SSD module............................................................................................................................... 46
Installing the M.2 SSD module................................................................................................................................. 46
Linking board and PCIe cable......................................................................................................................................... 47
Removing the linking board and PCIe cable.......................................................................................................... 47
Installing the linking board and PCIe cable............................................................................................................ 48
Processor and heat sink.................................................................................................................................................. 49
Removing the heat sink............................................................................................................................................. 49
Removing the processor............................................................................................................................................50
Installing the processor.............................................................................................................................................. 52
Installing the heat sink................................................................................................................................................54
Liquid cooling heat sink with liquid leak sensor..........................................................................................................56
Removing the liquid cooling heat sink with liquid leak sensor cover.............................................................. 56
Removing the liquid cooling heat sink with liquid leak sensor.......................................................................... 57
Installing the liquid cooling heat sink with liquid leak sensor............................................................................ 58
Installing the liquid cooling heat sink cover...........................................................................................................59
OCP cards...........................................................................................................................................................................60
Removing the OCP filler............................................................................................................................................ 60
Installing an OCP card.................................................................................................................................................61
Removing an OCP card..............................................................................................................................................62
Installing the OCP card filler..................................................................................................................................... 63
System battery.................................................................................................................................................................. 64
Replacing system battery.......................................................................................................................................... 64
System board..................................................................................................................................................................... 66
Removing the system board..................................................................................................................................... 66
Installing the system board ...................................................................................................................................... 67
Trusted Platform Module................................................................................................................................................ 69
Upgrading the Trusted Platform Module...............................................................................................................69
Initializing TPM for users........................................................................................................................................... 70
Initializing the TPM 1.2 for users............................................................................................................................. 70
Initializing the TPM 2.0 for users............................................................................................................................. 71
Chapter 5: Jumpers and connectors............................................................................................ 72
System board connectors............................................................................................................................................... 72
System board jumper settings........................................................................................................................................73
Disabling a forgotten password..................................................................................................................................... 74
Chapter 6: System diagnostics.................................................................................................... 75
Dell Embedded System Diagnostics..............................................................................................................................75
Running the Embedded System Diagnostics from Boot Manager.................................................................. 75
Running the Embedded System Diagnostics from the Dell Lifecycle Controller......................................... 75
System diagnostic controls....................................................................................................................................... 76
4
Contents
Chapter 7: Getting help............................................................................................................... 77
Recycling or End-of-Life service information.............................................................................................................77
Contacting Dell...................................................................................................................................................................77
Accessing system information by using QRL..............................................................................................................77
Quick Resource Locator for PowerEdge C6525 system................................................................................... 78
Receiving automated support with SupportAssist ...................................................................................................78
Chapter 8: Documentation resources...........................................................................................79
Contents 5
About this document
This document provides an overview about the system, information about installing and replacing components, technical
specifications, diagnostic tools, and guidelines to be followed while installing certain components.
1
6 About this document
Dell EMC PowerEdge C6525 overview
The PowerEdge C6525 is a half-width sled that supports:
● Two AMD EPYC 7002 and 7003 Series processors
● 16 DIMM slots
The sled also supports PCIe and Open Compute Project (OCP) risers for expansion and connectivity.
For more information, see the Dell EMC PowerEdge C6525 Technical Specifications on the product documentation page.
WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products.
Topics:
• Inside view of the sled
• Rear view of the sled
• Network ports indicator codes
• Locating the Express Service Code and Service Tag
• System information label
Inside view of the sled
The inside view of the PowerEdge C6525 sled:
Figure 1. Inside view of the PowerEdge C6525 sled
1.
uSD card slot 2. Expansion card riser 1
3. Memory module sockets for CPU 1 4. Processor socket 1
5. Processor socket 2 6. Memory module sockets for CPU 2
7. Support bracket 8. Memory module sockets for CPU 2
9. M.2 riser
NOTE: Supports M.2 SATA card / BOSS card S1V5
10. Air shroud
11. Riser 2 cable 12. Memory module sockets for CPU 1
13. OCP card retention latch 14. Expansion card riser 2
For more information, see the Dell EMC PowerEdge C6525 Technical Specifications on the product documentation page.
2
Dell EMC PowerEdge C6525 overview 7
Rear view of the sled
Figure 2. Rear view of the sled
1. PCIe expansion card riser 1 2. Sled release handle
3. PCIe expansion card riser 2 4. Sled release lock
5. OCP 3.0 SFF card slot 6. System identification LED
7. iDRAC Direct micro USB port 8. Sled power button
9. Mini display port 10. iDRAC or NIC port
11. USB 3.0 port 12. Information tag
For more information, see the Dell EMC PowerEdge C6525 Technical Specifications on the product documentation page.
Network ports indicator codes
Figure 3. LAN indicators on the QSFP OCP card
1. Link indicator
2. Activity indicator
Table 1. QSFP port on OCP card indicator codes
Connection State QSFP Upper green LED QSFP Lower green LED
No link/Not Connected Off Off
InfiniBand Physical Link - No Logical Link Green Off
InfiniBand Logical Link - No Traffic Green Green
InfiniBand Logical Link - Traffic Green Blink
InfiniBand Physical Link Issue Blink Green
8 Dell EMC PowerEdge C6525 overview
Table 1. QSFP port on OCP card indicator codes (continued)
Connection State QSFP Upper green LED QSFP Lower green LED
Ethernet Link - No Traffic Green Green
Ethernet - Traffic Green Blink
NOTE: The LED blink speed varies according to the traffic bandwidth.
Figure 4. Ethernet port indicator codes
1. Speed indicator
2. Link and activity indicator
Table 2. Ethernet port indicator codes
Convention Status Condition
A Link and activity indicators are off The NIC is not connected to the network.
B Link indicator is green The NIC is connected to a valid network at its maximum port speed.
C Link indicator is amber The NIC is connected to a valid network at less than its maximum port
speed.
D Activity indicator is flashing green Network data is being sent or received.
Locating the Express Service Code and Service Tag
The unique Express Service Code and Service Tag are used to identify the system.
The information tag is located on the rear of the system that includes system information such as Service Tag, Express
Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access
to iDRAC, the Information tag also contains the iDRAC secure default password. If you have opted for iDRAC Quick Sync
2, the Information tag also contains the OpenManage Mobile (OMM) label, where administrators can configure, monitor, and
troubleshoot the PowerEdge servers.
Figure 5. Locating the Service Tag of your system
Dell EMC PowerEdge C6525 overview
9
1. Information tag (top view)
2. Express Service Tag label
3. Network MAC address information label
4. iDRAC MAC address information label
5. Information tag (bottom view)
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express
Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls
to the appropriate personnel.
Alternatively, the Service Tag information is located on a label on left wall of the chassis.
System information label
Figure 6. System board connections
10
Dell EMC PowerEdge C6525 overview
Figure 7. Mechanical overview
Figure 8. Memory information
Dell EMC PowerEdge C6525 overview
11
Figure 9. Jumper settings
Figure 10. System tasks
12
Dell EMC PowerEdge C6525 overview
Initial system setup and configuration
This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps
that you must complete to set up the system and the reference guides for detailed information.
Topics:
• Setting up the system
• iDRAC configuration
• Resources to install operating system
Setting up the system
Perform the following steps to set up the system:
Steps
1. Unpack the system.
2. Install the system into the rack. For more information see the rail installation and cable management accessory guides
relevant to your rail and cable management solution at www.dell.com/poweredgemanuals.
3. Connect the peripherals to the system and the system to the electrical outlet.
4. Power on the system by pressing the power button.
For more information about setting up the system, see the Getting Started Guide that is shipped with your system.
For information on how to manage basic settings and features of the system, see the Dell EMC PowerEdge C6525 BIOS and
UEFI Reference Guide on the product documentation page.
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make you more productive as a system administrator
and improve the overall availability of Dell EMC servers. iDRAC alerts you to system issues, helps you to perform remote
management, and reduces the need for physical access to the system.
Options to set up iDRAC IP address
To enable communication between your system and iDRAC, you must first configure the network settings based on your
network infrastructure. The network settings option is set to DHCP, by default.
NOTE: For static IP configuration, you must request for the setting at the time of purchase.
You can set up the iDRAC IP address using one of the following interfaces. For information about how to set up iDRAC IP
address, see the documentation links provided in the table.
Table 3. Interfaces to set up iDRAC IP address
Interface Documentation links
iDRAC Settings utility Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide,
go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release
for your platform and for latest documentation version,
3
Initial system setup and configuration 13
Table 3. Interfaces to set up iDRAC IP address (continued)
Interface Documentation links
see KB article https://www.dell.com/support/article/
sln308699.
OpenManage Deployment Toolkit OpenManage Deployment Toolkit User's Guide available at
https://www.dell.com/openmanagemanuals > Open Manage
Deployment Toolkit.
iDRAC Direct
Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide,
go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release
for your platform and for latest documentation version,
see KB article https://www.dell.com/support/article/
sln308699.
Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/
idracmanuals or for system specific Lifecycle Controller
User’s Guide, go to https://www.dell.com/poweredgemanuals
> Product Support page of your system > Manuals &
documents.
NOTE: To determine the most recent iDRAC release
for your platform and for latest documentation version,
see KB article https://www.dell.com/support/article/
sln308699.
NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port or use iDRAC
Direct port by using the USB cable. You can also access iDRAC through the shared LOM mode, if you have opted for a
system that has the shared LOM mode enabled.
Options to log in to iDRAC
To log in into the iDRAC Web User Interface, open a browser and enter the IP address.
You can log in to iDRAC as:
● iDRAC user
● Microsoft Active Directory user
● Lightweight Directory Access Protocol (LDAP) user
In the login screen displayed, if you have opted for secure default access to iDRAC, enter the iDRAC secure default password
available on back side of the Information Tag. If you have not opted for secure default access to iDRAC, enter the default user
name and password – root and calvin. You can also log in by using your Single Sign-On or Smart Card.
NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller
User's Guide at www.dell.com/idracmanuals.
NOTE:
To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article
https://www.dell.com/support/article/sln308699.
You can also access iDRAC using command-line protocol - RACADM. For more information, see the iDRAC with Lifecycle
Controller RACADM CLI Guide available at www.dell.com/idracmanuals.
You can also access iDRAC using automation tool - Redfish API. For more information, see the iDRAC9 with Lifecycle Controller
Redfish API Guide available at https://www.dell.com/idracmanuals.
14
Initial system setup and configuration
Resources to install operating system
If the system is shipped without an operating system, you can install a supported operating system by using one of the
resources provided in the table. For information about how to install the operating system, see the documentation links provided
in the table.
Table 4. Resources to install the operating system
Resource Documentation links
iDRAC Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for
system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/
poweredgemanuals > Product Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release for your platform and for latest
documentation version, see KB article at https://www.dell.com/support/article/sln308699.
Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/idracmanuals or for system specific
Lifecycle Controller User’s Guide, go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents. Dell recommends installing Lifecycle
Controller to install the OS, since all required drivers are installed to the system.
NOTE: To determine the most recent iDRAC release for your platform and for latest
documentation version, see KB article at https://www.dell.com/support/article/sln308699.
OpenManage
Deployment Toolkit
www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Dell certified VMware
ESXi
www.dell.com/virtualizationsolutions
NOTE: For more information about Installation and How-to videos for supported operating systems on PowerEdge system
see, Supported Operating Systems for Dell EMC PowerEdge systems.
Options to download firmware
You can download firmware from Dell support site. For information, see the Downloading drivers and firmware section.
You can also choose any one of the following options to download the firmware. For information about how to download the
firmware, see the documentation links provided in the table.
Table 5. Options to download firmware
Option Documentation link
Using Dell Remote Access Controller Lifecycle Controller
(iDRAC with LC)
www.dell.com/idracmanuals
Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager
Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility
Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage
Deployment Toolkit
Using iDRAC virtual media www.dell.com/idracmanuals
Options to download and install OS drivers
You can choose any one of the following options to download and install OS drivers. For information about how to download or
install OS drivers, see the documentation links provided in the table.
Initial system setup and configuration
15
Table 6. Options to download and install OS drivers
Option Documentation
Dell EMC support site Downloading drivers and firmware section.
iDRAC virtual media Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide,
go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release for
your platform and for latest documentation version, see
https://www.dell.com/support/article/sln308699.
Downloading drivers and firmware
It is recommended that you download and install the latest BIOS, drivers, and systems management firmware on the system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1. Go to www.dell.com/support/drivers.
2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press
Enter.
NOTE:
If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse
all products, and navigate to your product.
3. On the displayed product page, click Drivers & Downloads.
On the Drivers & Downloads page, all drivers that are applicable to the system are displayed.
4. Download the drivers to a USB drive, CD, or DVD.
16
Initial system setup and configuration
Installing and removing system components
Topics:
• Safety instructions
•
Before working inside your system
• After working inside your system
• Recommended tools
• Sled
• Air shroud
• System memory
• Support bracket
• Expansion cards
• M.2 riser
• M.2 SSD module
• Linking board and PCIe cable
• Processor and heat sink
• Liquid cooling heat sink with liquid leak sensor
• OCP cards
• System battery
• System board
• Trusted Platform Module
Safety instructions
NOTE:
Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by
yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of
electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the
system without the system cover can result in component damage.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside
the system.
CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always
populated with a component or a blank.
Before working inside your system
Prerequisites
Follow the safety guidelines listed in Safety instructions.
4
Installing and removing system components 17
Steps
1. Power off the system, including all attached peripherals.
2. Disconnect the system from the electrical outlet and disconnect the peripherals.
3. Remove the sled from the enclosure.
After working inside your system
Prerequisites
Follow the safety guidelines listed in Safety instructions.
Steps
1. Reconnect the peripherals and connect the system to the electrical outlet.
2. Power on the attached peripherals and then power on the system.
Recommended tools
You need the following tools to perform the removal and installation procedures:
● Key to the bezel lock. The key is required only if your system includes a bezel.
● Phillips #1 screwdriver
● Phillips #2 screwdriver
● Torx #T20 screwdriver
● 5mm hex nut screwdriver
● Plastic scribe
● 1/4 inch flat blade screwdriver
● Wrist grounding strap connected to the ground
● ESD mat
Sled
Removing a sled
Prerequisites
1. Follow the safety guidelines listed in Safety Instructions.
NOTE: For optimized thermal performance, see Sled installation guidelines.
NOTE: The procedure to remove a sled blank or a sled is similar.
Steps
Press the retention latch and holding the sled handle, pull the sled out of the enclosure.
CAUTION: Ensure that the sled is supported with both hands while it is being slid out.
18 Installing and removing system components
Figure 11. Removing a sled
Next steps
1. Replace the sled.
Installing a sled
Prerequisites
1. Follow the safety guidelines listed in Safety Instructions.
NOTE: To avoid injury, ensure that the sled is supported from beneath.
Steps
1. Align the sled to the enclosure horizontally to insert the sled into the enclosure.
Installing and removing system components
19
Figure 12. Installing a sled
2. Push the blue retention latch to slide the sled into the enclosure, and stop the sled at a distance of 20-30 mm before
complete insertion of the sled as shown in the image below.
CAUTION:
To avoid any damages to the pins on the sled, do not force the sled into the enclosure. Follow the
two-position insertion and gently slide the sled into the enclosure.
Figure 13. Stop the sled at a distance of 20-30 mm before complete insertion
3. Slide the blue retention latch gently, until the sled locks into the place.
20
Installing and removing system components
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