Fujitsu PRIMERGY TX300 S2 User manual

PRIMERGY

PRIMERGY TX300 S2

Server System

Operating Manual

Monika Spanjaart

Fujitsu Siemens Computers GmbH

München

81730 München

e-mail: email: manuals@fujitsu-siemens.com

Tel.: (089) 61001160

Fax: (++49) 700 / 372 00000

TX300 S2

Sprachen: En

Edition November 2005

This manual is printed on

paper treated with

chlorine-free bleach.

Comments…Suggestions…Corrections…

The User Documentation Department would like to

know your opinion of this manual. Your feedback helps

us optimize our documentation to suit your individual

needs.

Fax forms for sending us your comments are included in

the back of the manual.

There you will also find the addresses of the relevant

User Documentation Department.

Certified documentation

according to DIN EN ISO 9001:2000

To ensure a consistently high quality standard and

user-friendliness, this documentation was created to

meet the regulations of a quality management system

which complies with the requirements of the standard

DIN EN ISO 9001:2000.

cognitas. Gesellschaft für Technik-Dokumentation mbH

www.cognitas.de

Copyright and Trademarks

Delivery subject to availability; right of technical modifications reserved.

All hardware and software names used are trademarks of their respective manufacturers.

Introduction

Installation Steps: Overview

Important Notes

Hardware Installation

Preparation for Use and Operation

Property and Data Protection

Troubleshooting and Tips

Hot-plug Components

Abbreviations, Related Publications and Index

TX300 S2 Operating Manual

Contents

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.1 Overview of the Documentation . . . . . . . . . . . . . . . . . . 7

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.3 Notational Conventions . . . . . . . . . . . . . . . . . . . . . 15

1.4 Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2 Installation Steps: Overview . . . . . . . . . . . . . . . . . . 19

3 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . 21

3.1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.2 CE Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3.3 FCC Class A Compliance Statement . . . . . . . . . . . . . . 27

3.4 Transporting the Server . . . . . . . . . . . . . . . . . . . . . 28

3.5 Notes on Installing into the Rack . . . . . . . . . . . . . . . . 29

3.6 Environment Protection . . . . . . . . . . . . . . . . . . . . . 30

4 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . 33

4.1 Unpacking the Server . . . . . . . . . . . . . . . . . . . . . . 34

4.2 Setting Up the Floorstand Model . . . . . . . . . . . . . . . . 34

4.3 Installing/Removing the Rack Model into the Rack . . . . . . . 37

4.3.1 Mounting into the PRIMECENTER/DataCenter Rack . . . . . . 40

4.3.2 Mounting into the Classic Rack . . . . . . . . . . . . . . . . . 43

4.3.3 Mounting into 3rd-Party Racks . . . . . . . . . . . . . . . . . 47

4.3.4 Installing the Server . . . . . . . . . . . . . . . . . . . . . . . 48

4.4 Connecting Devices to Server . . . . . . . . . . . . . . . . . . 53

4.5 Connecting the Server to the Line Voltage . . . . . . . . . . . 55

4.6 Instructions on Connecting and Disconnecting Cables . . . . . 56

5 Preparation for Use and Operation . . . . . . . . . . . . . . 57

5.1 Locking/Unlocking the Floorstand Model . . . . . . . . . . . . 57

5.2 Operating and Indicator Elements . . . . . . . . . . . . . . . . 59

5.2.1 The Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

5.2.2 The Rear Side . . . . . . . . . . . . . . . . . . . . . . . . . . 64

5.3 Switching the Server ON and OFF . . . . . . . . . . . . . . . 67

5.4 Starting up Hot-Plug PCI Slots . . . . . . . . . . . . . . . . . . 69

5.5 Configuring the Server . . . . . . . . . . . . . . . . . . . . . . 70

5.5.1 Configuration with ServerStart . . . . . . . . . . . . . . . . . . 70

5.5.2 Configuration without ServerStart . . . . . . . . . . . . . . . . 71

5.6 Cleaning the Server . . . . . . . . . . . . . . . . . . . . . . . 72

Operating Manual TX300 S2

Contents

6 Property and Data Protection . . . . . . . . . . . . . . . . . . 73

6.1 BIOS Setup Security Functions . . . . . . . . . . . . . . . . . . 73

7 Troubleshooting and Tips . . . . . . . . . . . . . . . . . . . . 75

7.1 Power-On Indicator Remains Dark . . . . . . . . . . . . . . . . 75

7.2 The Server switches itself OFF . . . . . . . . . . . . . . . . . . 76

7.3 The Monitor Remains Dark . . . . . . . . . . . . . . . . . . . . 76

7.4 Flickering Stripes Across the Monitor . . . . . . . . . . . . . . 77

7.5 No Monitor Display or the Display Drifts . . . . . . . . . . . . . 77

7.6 No Mouse Pointer Displayed on the Monitor . . . . . . . . . . . 77

7.7 The Floppy Disk Cannot be Read or Written . . . . . . . . . . . 78

7.8 Incorrect Time and/or Date . . . . . . . . . . . . . . . . . . . . 78

7.9 System Fails to Boot . . . . . . . . . . . . . . . . . . . . . . . 78

7.10 Drives Are Reported as „Dead“ . . . . . . . . . . . . . . . . . . 79

7.11 Added Drive Reported Defective . . . . . . . . . . . . . . . . . 79

7.12 Hot-Plug PCI Error Indicator Lighting . . . . . . . . . . . . . . . 80

7.13 Hot-Plug PCI Power Indicator not Lighting after Replacing the Board

80

7.14 Error Messages on the Monitor . . . . . . . . . . . . . . . . . . 81

8 Hot-plug Components . . . . . . . . . . . . . . . . . . . . . . 83

8.1 Hot-plug Power Supply Units . . . . . . . . . . . . . . . . . . . 83

8.1.1 Replacing a Hot-plug Power Supply Unit . . . . . . . . . . . . . 84

8.2 Hot-plug Hard Disk Drives . . . . . . . . . . . . . . . . . . . . 85

8.2.1 Handling Hard Disk Drives/HDD Modules . . . . . . . . . . . . 85

8.2.2 Installing/Removing Dummy Module . . . . . . . . . . . . . . . 86

8.2.3 Installing/Removing HDD Module . . . . . . . . . . . . . . . . . 87

8.2.4 Hot-swap for HDD Modules . . . . . . . . . . . . . . . . . . . . 91

8.3 Installing/Removing a hot-plug Magnetic Tape Drive . . . . . . . 92

8.4 Replacing a Hot-plug Fan . . . . . . . . . . . . . . . . . . . . . 94

8.5 Hot-plug PCI Boards . . . . . . . . . . . . . . . . . . . . . . . 96

8.5.1 Replacing a Hot-plug PCI Board . . . . . . . . . . . . . . . . . 96

8.5.2 Removing a PCI Board from the Pull Out Aid . . . . . . . . . . . 99

8.5.3 Mounting the PCI Board into the Pull Out Aid . . . . . . . . . 100

8.5.4 Installing Additional Hot-plug PCI Board . . . . . . . . . . . . 101

8.5.4.1 Removing PCI Slot Cover Dummy from the Pull Out Aid . . . . 102

8.6 Opening/Closing the Housing . . . . . . . . . . . . . . . . . . 104

Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

TX300 S2 Operating Manual 7

1 Introduction

The PRIMERGY TX300 S2 server is an Intel-based server for mid-size and

large networks. The server is suitable for use as a file server and also as an

application, information or Internet server. It is available as a floorstand or rack

model. The floorstand model can be converted to a rack model using an optional

conversion kit.

The PRIMERGY TX300 S2 server offers a high level of reliability and availability

through highly developed hardware and software components. These include

hot-plug hard disk drive modules and power supply units, redundant system

fans and hot-plug PCI slots, the ServerView Suite server management software,

„Prefailure Detection and Analysing“ (PDA) and „Automatic Server Reconfigu-

ration and Restart“ (ASR&R).

Security functions in the BIOS Setup and on the system board protect the data

on the server against manipulation. Additional security is provided by the

intrusion detection and the lockable drive cover on the floorstand model and/or

the lockable rack door.

The rack model occupies 4 height units (HU) in the rack.

1.1 Overview of the Documentation

IPRIMERGY manuals are available in PDF format on the

ServerBooks CD. The ServerBooks CD is part of the ServerView Suite

delivered with each server system.

The PDF files for the manuals can also be downloaded free of charge

from the Internet. The overview page showing the online documentation

available in the Internet can be found via the URL:

http://manuals.fujitsu-siemens.com

(click intel based server).

8 Operating Manual TX300 S2

Overview of the Documentation Introduction

Concept and Target Group of this Manual

This operating manual describes how to install, how to operate and how to

expand your server.

This operating manual is intended for those responsible for installing the

hardware and operating the system. The manual contains all the information

required for mounting and operating your PRIMERGY TX300 S2.

You need a knowledge of hardware and data transmission, as well as basic

knowledge of the operating system used.

Additional server documentation

To the PRIMERGY TX300 S2 documentation set belong the following additional

manuals:

– “Safety” manual (print version delivered together with the system, PDF file

available on the ServerBooks CD)

– “Warranty” manual (print version delivered together with the system, PDF file

available on the ServerBooks CD)

– Technical Manual for the system board D1899 / D2099 (PDF file available on

the ServerBooks CD)

– BIOS Setup manual (PDF file available on the ServerBooks CD)

– “PRIMERGY ServerView Suite - ServerStart“ (PDF file available on the

ServerBooks CD)

– “PRIMERGY TX300 S2 Options Guide” (PDF file available on the

ServerBooks CD))

– “Global Array Manager Client Software User’s Guide” (PDF file available on

the ServerBooks CD)

– “Global Array Manager Server Software User’s Guide” (PDF file available on

the ServerBooks CD)

– “Integrated Mirroring User’s Guide” (PDF file available on the ServerBooks

CD)

IIf you need a backup of the ServerBooks-CD send the details of your

server via email address: [email protected].

TX300 S2 Operating Manual 9

Introduction Features

Further sources of information

– technical manual for the rack

– manual for the monitor

– server management manual ServerView

– manual for the Remote Test and Diagnostic System RemoteView

– in the documentation for the boards and drives

– operating system documentation

– information files of your operating system

(see also “Related Publications” on page 113).

1.2 Features

System board

The features of the system board (D1899 / D2099) are described in the

technical manual for the system board in relation to the hardware and in the

BIOS setup manual for the firmware (see “Related Publications” on page 113).

Hot-plug PCI slots

In addition to standard PCI slots, the server also comprises two hot-plug PCI

slots that allow boards to be installed and removed online assuming the

operating system supports this functionality (for further information see section

“Replacing a Hot-plug PCI Board” on page 96).

Hard disk drives

The server has a drive cage that can accommodate up to six ULTRA 320-SCSI

hard disk drive modules. Each hard disk drive module (HDD module) can

accommodate a SCSI hard disk drive with an SCA (Single Connector

Attachment) interface and a maximum height of 1 inch. The module is

connected to the SCSI backplane without cables via the SCA interface. This

allows hard disk drive modules to be simply plugged in or pulled out (for further

details see section “Hot-plug Hard Disk Drives” on page 85).

The hard disk drive system is designed for Ultra3 SCSI and can be configured

as a dual-channel system with three hard disk drives each or as a single-

channel system with six hard disk drives. The hard disk drives can be controlled

by the onboard controller or by a RAID controller.

10 Operating Manual TX300 S2

Features Introduction

A HDD extension box can be installed optionally (with a maximum of three HDD

modules). The hard disk drives in the extension box can likewise be controlled

by the onboard controller or by a RAID controller.

If the server has a corresponding RAID configuration, defective HDD modules

can also be exchanged online (hot-swap).

An external SCSI interface is also offered optionally to allow external storage

subsystems to be connected. You find further information in the configurator

(see “Related Publications” on page 113).

Onboard SCSI controller with IME functionality

For operating internal hard disk drives the 2-channel Ultra320 SCSI controller

with Integrated Mirroring Enhanced functionality is available. Integrated

Mirroring Enhanced offers additionally RAID functionality for the internal disk

configuration (IME level 1).

ITo configure Integrated Mirroring Enhanced the controller has its own

RAID-Select Utility. For further information see “Integrated Mirroring

User’s Guide“ on the ServerBooks CD (choose Controllers from the menu).

Onboard SCSI controller with RAID functionality

The RAID functionality of the 2-channel Ultra320 SCSI controller can be

upgraded (optional) with an upgrading kit (MegaRAID PCI Express). RAID level

0, 1, 10, 5 and 50 are supported. You find further information in the Options

Guide (see “Related Publications” on page 113).

Accessible drives

Various mounting locations are available:

– Two 5.25 inch half-height (1.6 inch) locations for accessible drives

(CD burner or magnetic tape drive).

Alternatively, two of these locations can be used to install a 3.2 inch high

accessible drive (magnetic tape drive) or HDD extension box.

– A 5.25 inch half-height (1.6 inch) location for a 3.5 inch slimline floppy disk

drive (1.44 MB) and a slimline DVD-ROM drive. Additionally a LocalView

module (option) can be installed. You find further information in the Options

Guide (see “Related Publications” on page 113).

The accessible drives integrated in the 5.25 inch mounting locations cannot be

replaced online.

TX300 S2 Operating Manual 11

Introduction Features

A hot-plug tape drive can be installed optionally in the drive cage or in the HDD

extension box (see also the configurator under “Related Publications” on

page 113). Two mounting locations are occupied as a result in the drive cage or

in the HDD extension box, which are then no longer available for HDD modules.

This magnetic tape drive can be replaced online.

Power supply

In its basic configuration, the server has a hot-plug wide-range power supply

unit that adjusts automatically to any power voltage in the range from 100 V -

240 V. An additional power supply unit can be installed optionally in order to

ensure redundancy of the power supply. If one power supply unit fails, the

second power supply unit in the redundant configuration ensures operation can

continue uninterrupted. The defective power supply unit can be replaced online

(for further details see section “Hot-plug Power Supply Units” on page 83).

Ventilation

Every CPU has a heat sink and a fan.

The server is cooled by four system fans (redundant configuration).

Each two system fans form a redundant pair.

If one fan in one redundant pair fails, the other fan ensures operation can

continue uninterrupted. A defective system fan can be replaced online (for

further details see section “Replacing a Hot-plug Fan” on page 94).

The power supply unit fans are installed into the respective power supply unit.

High level of availability and reliability

When memory data is accessed, 1-bit errors in the main memory are recog-

nized and automatically corrected with the ECC (Error Correcting Code)

method. The patented memory scrubbing function regularly starts up the EDC

mechanism and thus ensures continuous data integrity.

The memory modules used support the SDDC technology (Chipkill™), which in

addition increases the effectiveness of the monitoring and correction of memory

errors.

Support is likewise provided for hot-spare memory technology, in which a

memory bank is used like a replacement bank. If a memory module fails, the

bank with the defective memory is automatically deactivated and the

replacement bank is activated in its place (assuming it has been configured

appropriately in the BIOS). The deactivated memory bank is no longer used and

12 Operating Manual TX300 S2

Features Introduction

the faulty memory module can be replaced at the next opportunity. In order to

be able to use the hot-spare memory function, all occupied memory banks must

have an identical memory configuration.

ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in

the case of an error and automatically „hides“ the defective system components.

The PDA (Prefailure Detection and Analyzing) technology from Fujitsu Siemens

Computers analyzes and monitors all components important for system

reliability.

The Optional RAID functionality of the onboard SCSI controller support RAID

Levels 0, 1, 10, 5 and 50 and increase system availability.

The hot-swap HDD modules provide additional availability.

Server management

Server management is implemented with the aid of the supplied ServerView

software and PDA (Prefailure Detection and Analyzing) technology from Fujitsu

Siemens Computers. PDA reports the threat of a system error or overloading

early on so that preventative measures can be taken.

ServerView enables the management of all PRIMERGY servers in the network

via a central console. The following key features are supported among others

by ServerView in this context.

●Remote power-on (Wake On LAN)

●Intrusion detection in the floorstand model

●Temperature monitoring of the CPU and the surrounding area

●Monitoring of the utilization of the PCI buses

●Detailed status and error reports for bus systems, processors and main

memory

●Watchdog timer for Automatic Server Reconfiguration and Restart (ASR&R)

in the event of failure of memory modules or processors

●Power monitoring

●Early detection of a defective fan

●Watchdog timer for operating system monitoring and application monitoring

with ASR&R

TX300 S2 Operating Manual 13

Introduction Features

Further information on ServerView server management is provided in the

associated documentation (see “Related Publications” on page 113).

ServerStart

You can configure the PRIMERGY server quickly and purposefully with the

ServerStart software provided. User-guided menus are available for installing the

server operating system (for further details see section “Configuring the Server”

on page 70).

Service and support

PRIMERGY servers are service-friendly and modular, thus enabling quick and

simple maintenance.

The handles and locks (touch points) of the different hot-plug components are

colored green to ensure simple and immediate recognition.

In order to avoid damage to components by incorrect handling when they are

being installed and removed, green highlighting also identifies the component

areas that can be touched without causing damage to the respective

component.

PRIMERGY Diagnostic LEDs arranged on the system board identify the

component (memory module, CPU, fans) on the system board that is not

functioning correctly.

The flash EPROM program supplied with the Fujitsu Siemens Computers

utilities supports a fast BIOS update. The RemoteView remote test and

diagnostics system allows the PRIMERGY TX300 S2 server to be maintained

from remote locations. Remote diagnosis can be performed as a result for

system analysis, remote configuration and remote restart should the operating

system or hardware fail.

RemoteView

RemoteView is the remote management solution from Fujitsu Siemens

Computers for Intel-based PRIMERGY systems. RemoteView 3.0 and the

relevant hardware components integrated on the system board allow remote

monitoring and maintenance as well as fast restoration of operability in the event

of errors.

14 Operating Manual TX300 S2

Features Introduction

Remote monitoring and maintenance avoids time-consuming and costly on-site

repairs and reduces service costs. This leads to a reduction in the total cost of

ownership and an excellent return on investment for the remote management

solution.

TX300 S2 Operating Manual 15

Introduction Notational Conventions

RemoteView helps

●switch ON/OFF the system remotely

●monitor systems and analyze the cause of faults

●prepare error resolution or to have this process initiated independently if

possible

●identify potential sources of error

●configure the system

●adjust system settings and initiate system restarts from a remote location.

1.3 Notational Conventions

The following notational conventions are used in this manual:

text in italics indicate commands, menu items or software programs.

„Quotation marks“ indicate names of chapters and terms that are being

emphasized.

Êdescribes activities that must be performed in the order

shown

VCAUTION! pay particular attention to texts marked with this

symbol. Failure to observe this warning may endanger

your life, destroy the system or lead to the loss of data.

Iindicates additional information, notes and tips

Table 1: Notational conventions

16 Operating Manual TX300 S2

Technical Data Introduction

1.4 Technical Data

Electrical data (hot-plug power supply unit)

National and international standards

Power supply unit Wide range

Rated voltage range 100 V - 240 V

Frequency 50 Hz - 60 Hz

Rated current in basic configuration 100 V - 240 V / 4.4 A - 1.5 A

Max. rated current 100 V - 240 V / 9.0 A - 3.5 A

Effective power 798 W

Apparent power 809 VA

Heat dissipation 2873 kJ/h (2723 btu/h)

Main power fuse 16 A

Protection class I

Product safety and

ergonomics

IEC 60950-1 / EN 60950-1 / UL 60950 3rd. Ed.,

CAN/CSA-C22.2 No. 60950 3rd. Ed.

Electromagnetic compati-

bility

FCC class A

CNS 13438 class A; VCCI class A

AS / NZS 3548 class A

Interference emission EN 55022 class A

Harmonic current EN 61000-3-2

Flicker EN 61000-3-3

Interference immunity EN 55024

CE label

according to EU directives

Low-Voltage Directive 73/23/EEC

(Product safety)

Electromagnetic Compatibility 89/336/EEC

TX300 S2 Operating Manual 17

Introduction Technical Data

Mechanical values

Weight

approx. 25 - 40 kg (depending on the configuration)

Ventilation clearance

at least 200 mm on the front and on the rear side

Maintenance area for the floorstand model

1.2 m2 on the left side of the server. The maintenance area can be occupied but

must be freely accessible.

Environmental conditions

Condensation during operation must be avoided!

Noise level

Floorstand Model Rack Model

Width 286 mm (with feet) 483 mm

Total depth 775 mm 770 mm (with handles)

Installation depth ---- 735 mm

Height 473 mm (with feet) 177 mm or 4 HU

Environment class 3K2

Environment class 2K2

EN 60721 / IEC 721 section 3-3

EN 60721 / IEC 721 section 3-2

Temperature:

Operation (3K2)

Transport (2K2)

10 °C .... 35 °C

-25 °C ..... 60 °C

Humidity 10% ... 85%

Dust class 3S2 EN 60721

Sound power level LWAd (ISO 9296) ≤ 6.3 B (standby)

≤ 6.7 B (operating)

18 Operating Manual TX300 S2

Technical Data Introduction

Sound pressure level at bystander position

LpAm (ISO 9296)

≤ 48 dB(A) (standby)

≤ 52 dB(A) (operating)

TX300 S2 Operating Manual 19

2 Installation Steps: Overview

In this chapter you will find an overview of the steps necessary to install your

server system. Links guide you to sections where you can find more detailed

information on the individual steps:

ÊAt first, please take notice of chapter “Important Notes” on page 21 and the

following, especially of „Safety“.

ÊUnpack the system, check the contents of the package for visible transport

damage and check whether the delivery agrees with the details in the

delivery note (see section “Unpacking the Server” on page 34).

ÊTransport the server to the place where you want to set it up.

ÊMake sure all necessary manuals (see section “Overview of the Documen-

tation” on page 7) are available; possibly print of the PDF files.

ÊThere can be additional ordered bulk components delivered with the server.

For mounting refer to the original component documentation.

ÊSet up the floorstand model (see section “Setting Up the Floorstand Model”

on page 34) or mount the rack model into the rack (see section

“Installing/Removing the Rack Model into the Rack” on page 37).

ÊCable the server. Please also refer to the section “Connecting Devices to

Server” on page 53 and section “Instructions on Connecting and Discon-

necting Cables” on page 56.

ÊConnect the system to the line voltage (see section “Connecting the Server

to the Line Voltage” on page 55).

ÊMake yourself familiar with the operating and indicator elements on the front

and on the rear side of the server (see section “Operating and Indicator

Elements” on page 59).

ÊConfigure and install the desired operating system and applications. To do

so, you have the following possibilities:

– Remote configuration and installation with

ServerStart

:

With the ServerStart-CD provided, you can configure the server and install

the operating system in a convenient manner.

20 Operating Manual TX300 S2

Installation Steps: Overview

To find out how to operate ServerStart and for further information, refer to

the corresponding manual „PRIMERGY ServerView Suite - ServerStart“.

You find additional information for configuration section “Configuration

with ServerStart” on page 70).

– Local configuration and installation with or without

ServerStart

(see section “Configuration with ServerStart” on page 70 and/or section

“Configuration without ServerStart” on page 71).

IFor further information on remote or local installation of the server

please refer to the ServerStart manual. The manual contains a “Quick

Step Guide“. A PDF version of the manual is contained on the

PRIMERGY ServerBooks CD.

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