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ProBook 4545s Notebook PC

HP ProBook 4545s Notebook PC User guide

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HP ProBook 4545s Notebook PC
Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Advanced Micro
Devices, Inc. AMD are trademarks of
Advanced Micro Devices, Inc. Microsoft and
Windows, are either trademarks or
registered trademarks of Microsoft
Corporation in the United States and/or
other countries. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: October 2012
Document Part Number: 702225-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External Component Identification ............................................................................................................... 6
Top ....................................................................................................................................................... 6
TouchPad ............................................................................................................................ 6
Lights ................................................................................................................................... 7
Buttons, speakers, and fingerprint reader (select models only) ........................................... 8
Keys ................................................................................................................................... 10
Front ................................................................................................................................................... 11
Right ................................................................................................................................................... 12
Left ..................................................................................................................................................... 13
Display ................................................................................................................................................ 14
Bottom ................................................................................................................................................ 15
Identifying the bottom parts of the computer ...................................................................................... 16
3 Illustrated parts catalog ............................................................................................................................... 17
Service tag ......................................................................................................................................... 17
PCID label .......................................................................................................................................... 18
Computer major components ............................................................................................................. 19
Display components ........................................................................................................................... 22
Plastics Kit .......................................................................................................................................... 23
Cable Kit ............................................................................................................................................. 24
Mass storage devices ......................................................................................................................... 25
Miscellaneous parts ............................................................................................................................ 25
Sequential part number listing ............................................................................................................ 26
4 Removal and replacement procedures ....................................................................................................... 31
Preliminary replacement requirements ............................................................................................... 31
Tools required .................................................................................................................... 31
Service considerations ....................................................................................................... 31
Plastic parts ....................................................................................................... 31
Cables and connectors ..................................................................................... 32
Drive handling ................................................................................................... 32
Grounding guidelines ......................................................................................................... 33
Electrostatic discharge damage ........................................................................ 33
Packaging and transporting guidelines ............................................. 34
v
Workstation guidelines ..................................................................... 34
Equipment guidelines ....................................................................... 35
Component replacement procedures ................................................................................................. 36
Service tag ......................................................................................................................... 36
Battery ............................................................................................................................... 37
Bottom door ....................................................................................................................... 38
Bottom parts location ......................................................................................................... 39
WLAN/Bluetooth combo card ............................................................................................ 39
Optical drive ....................................................................................................................... 41
Hard drive .......................................................................................................................... 45
Keyboard ........................................................................................................................... 47
Memory modules ............................................................................................................... 50
Metal heat shield ................................................................................................................ 51
Fan ..................................................................................................................................... 53
Heat sink ............................................................................................................................ 54
Processor ........................................................................................................................... 56
Top cover ........................................................................................................................... 58
Audio board ....................................................................................................................... 64
Speaker assembly ............................................................................................................. 65
Power button board/Function board assembly .................................................................. 66
Fingerprint board ............................................................................................................... 67
USB board ......................................................................................................................... 69
System board ..................................................................................................................... 70
RTC battery ....................................................................................................................... 73
Power cable ....................................................................................................................... 74
Drive extenders .................................................................................................................. 76
Display assembly ............................................................................................................... 77
5 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................... 84
Windows 7 – Computer Setup (BIOS) and Advanced System Diagnostics ....................................... 84
Using Computer Setup ...................................................................................................... 84
Starting Computer Setup ................................................................................... 84
Navigating and selecting in Computer Setup .................................................... 84
Restoring factory settings in Computer Setup ................................................... 85
Updating the BIOS ............................................................................................ 85
Downloading SoftPaqs to update the BIOS ...................................... 85
BIOS management using system diagnostics .................................. 86
Using f10 setup to update the BIOS ................................................. 86
Determining the BIOS version .......................................................... 86
Downloading a BIOS update ............................................................ 87
BIOS Setup Menu ............................................................................................. 88
vi
Main menu ........................................................................................ 88
Security menu ................................................................................... 88
Diagnostics menu ............................................................................. 88
Using Advanced System Diagnostics ................................................................................ 88
Windows 8 – Computer Setup (BIOS) and Advanced System Diagnostics ....................................... 90
Using Computer Setup ...................................................................................................... 90
Starting Computer Setup ................................................................................... 90
Navigating and selecting in Computer Setup .................................................... 90
Restoring factory settings in Computer Setup ................................................... 91
Updating the BIOS ............................................................................................ 91
Determining the BIOS version .......................................................... 91
Downloading a BIOS update ............................................................ 92
Using Advanced System Diagnostics ................................................................................ 93
SUSE Linux– Computer Setup (BIOS) and Advanced System Diagnostics ...................................... 94
Starting Computer Setup ................................................................................................... 94
Using Computer Setup ...................................................................................................... 94
Navigating and selecting in Computer Setup .................................................... 94
Restoring factory settings in Computer Setup ................................................... 95
Updating the BIOS ............................................................................................ 95
Determining the BIOS version .......................................................... 95
Downloading a BIOS update ............................................................ 96
Using Advanced System Diagnostics ................................................................................ 97
6 Specifications ................................................................................................................................................ 98
Computer specifications ..................................................................................................................... 98
39.6-cm (15.6-in), HD display specifications ...................................................................................... 99
Hard drive specifications .................................................................................................................. 100
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive specifications ...................................................... 101
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ................................................. 102
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive ................................................................ 103
DVD-ROM Drive specifications ........................................................................................................ 104
Specification information in Device Manager ................................................................................... 105
7 Backup and recovery .................................................................................................................................. 106
Windows 7 - Backup and recovery ................................................................................................... 106
Creating recovery media with HP Recovery Disc Creator ............................................... 107
Creating recovery media ................................................................................. 107
Backing up your information ............................................................................................ 107
Performing a system recovery ......................................................................................... 108
Using the Windows recovery tools .................................................................. 108
Using f11 recovery tools .................................................................................. 109
vii
Using a Windows 7 operating system DVD (purchased separately) ............... 110
Windows 8 - Backup and recovery ................................................................................................... 111
Backing up your information ............................................................................................ 111
Performing a system recovery ......................................................................................... 112
Using the Windows recovery tools .................................................................. 112
Using f11 recovery tools .................................................................................. 113
Using Windows 8 operating system media (purchased separately) ............... 113
Using Windows Refresh for quick and easy recovery ..................................... 113
Remove everything and reinstall Windows ..................................................... 114
Using HP Software Setup ............................................................................... 115
SUSE Linux - Backup and recovery ................................................................................................. 116
Creating backups ............................................................................................................. 116
Backing up your information ............................................................................................ 116
Performing a system recovery ......................................................................................... 117
USB Recovery option (select models only) ..................................................................... 117
Remove everything and reinstall SUSE Linux ................................................................. 118
8 Power cord set requirements .................................................................................................................... 120
Requirements for all countries and regions ...................................................................................... 120
Requirements for specific countries and regions ............................................................................. 120
9 Recycling ..................................................................................................................................................... 122
Battery .............................................................................................................................................. 122
Display .............................................................................................................................................. 122
Index ................................................................................................................................................................. 128
viii
1 Product description
Category Description UMA Discrete
Product Name HP ProBook 4545s Notebook PC √√
AMD A8-4500M, 2.8-GHz Max/1.9-GHz Base, 4-MB L2 cache, quad-core, 35W
Graphics: HD 7640G
√√
AMD A6-4400M, 3.20-GHz Max/2.7-GHz Base, 1-MB L2 cache, dual-core, 35W
Graphics: HD 7520G
√√
AMD A4-4300M, 3.0-GHz Max/2.5-GHz Base, 1-MB L2 cache, dual-core, 35W
Graphics: HD 7420G
√√
Fusion Controller
Hub (Chipset)
AMD A70M FCH (Fusion Controller Hub) √√
Graphics AMD UMA
Processor-specific, see Processors.
√
AMD Discrete Graphics:
A8-4500M, Graphic branding HD 7640G + AMD Radeon
TM
HD 7650M
or
A6-4400M, Graphic branding HD 7520G + AMD Radeon HD 7650M
-or-
A4-4300M, Graphic branding HD7420G + AMD Radeon HD 7650M
√
Panel All display assemblies include 2 wireless local area network (WLAN) antennas
All displays are LED backlit
√√
39.6-cm (15.6-inch) HD, 1366x768, Anti-glare, without web cam √√
39.6-cm (15.6-inch) HD, 1366x768, Anti-glare, with web cam √√
Memory Two customer-accessible/upgradeable memory module slots supporting up to 8
GB of RAM
√√
Supports dual-channel memory √√
PC3-10600, 1333-MHz, DDR3 √√
Supports the following configurations:
●
8192 MB (4096 × 2) (dual channel)
●
6144 MB (4096 + 2048) (dual channel)
● 4096 MB (2048 × 2) (dual channel)
●
4096 MB (4096 × 1)
●
2048 MB (2048 × 1)
√√
Hard drives Supports 7-mm/9.5-mm/12.7-mm, and 2.5-in SATA hard drives with HP 3D
DriveGuard
√√
1
Category Description UMA Discrete
Customer-accessible √√
Supports the following drives:
●
750-GB, 7200-rpm, 2.5-in
●
750-GB, 5400 rpm, 2.5 in
●
640-GB, 5400-rpm, 2.5-in
● 500-GB, 7200-rpm, 2.5-in
●
320-GB, 7200-rpm, 2.5–in
√√
Fixed optical
drives
Supports the following 12.7-mm SATA optical drives:
●
DVD-ROM
●
DVD+/-RW SuperMulti DL
●
Blu-ray ROM DVD+/-RW SuperMulti DL
√√
Supports no optical drive option √√
Audio/Visual Integrated dual-array microphone (webcam models only) √√
Integrated mono (non-webcam models) √√
Stereo speakers (2) √√
Integrated webcam (720p HD) √√
Supports no camera option √√
Headphone and microphone jacks √√
Ethernet Realtek RTL8151FH-CG 10/100/1000 √√
S3/S4/S5 wake on LAN (AC mode only) √√
Ethernet cable not included √√
Wireless Integrated WLAN options by way of wireless module: √√
Two WLAN antennas built into display assembly √√
Supports “no WLAN” option √√
Supports the following WLAN formats:
●
Ralink RT5390F 802.11 b/g/n 1×1 PCIe HMC
●
Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter
●
Ralink RT5390R 802.11 b/g/n 1x1 WiFi Adapter
● Broadcom 4313GN 802.11 b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo
Adapter
●
Atheros 9485GN 802.11 b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo
Adapter
● Atheros AR9485 802.11 b/g/n WiFi Adapter
● Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth 4.0 Combo
●
Atheros AR9465 802.11 b/g/n 1x1 WiFi with Bluetooth 4.0 Combo Adapter
√√
Integrated personal area network (WPAN) options by way of Bluetooth®
module:
√√
2 Chapter 1 Product description
Category Description UMA Discrete
Bluetooth 4.0 only supported by combo card √√
External media
card
6-in-1 Digital Media Reader Slot. Supports SD,SDHC, SDXC, MMC, MMC+ and
Memory Stick
√√
Ports Audio-in (stereo microphone) √√
Audio-out (stereo headphone) √√
RJ-45 (Ethernet, includes link and activity lights) √√
USB 2.0 (2) √√
USB 3.0 (2) √√
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-GHz (hot
plug/unplug with auto-detect)
√√
HDMI √√
Multi-pin AC port √√
Keyboard/
pointing devices
Full-sized keyboard with numeric keypad √√
TouchPad includes: supports 2-way scroll with legend, taps enabled by default,
2-finger scrolling and zoom enabled by default
√√
Power
requirements
Smart AC adapter with localized cable plug support (3-wire plug with ground pin): √√
90-W √
65-W √
Battery √√
9-cell, 93-Wh Li-ion battery √√
6-cell, 47-Wh Li-ion battery √√
Security Integrated fingerprint reader √√
Support Kensington security lock √√
Support no fingerprint reader option √√
Operating system Preinstalled:
Windows 7 Professional 64 with Microsoft Basics √√
Windows 7 Home Premium 64 with Microsoft Basics √√
Windows 7 Professional 32 with Microsoft Basics (Japan only) √√
Novell™: SuSE Linux™ 64 bit SP2 (excludes Japan) √√
FreeDOS (excludes Japan) √√
Windows 8 ML 64 with Microsoft Office Basics √√
Windows 8 Pro 64 with Microsoft Office Basics √√
Preinstalled with Microsoft Office: √√
Windows 7 Professional 64 with Microsoft Office 2010 Starter (excludes Japan) √√
3
Category Description UMA Discrete
Windows 7 Professional 64 with Microsoft Office 2010 Starter PPP (EDGI) √√
Windows 7 Professional 64 with Microsoft Office 2010 Professional (Japan only) √√
Windows 7 Professional 64 with Microsoft Office 2010 Personal (Japan only) √√
Windows 7 Professional 64 with Microsoft Office 2010 Starter - MSNA √√
Windows 7 Professional 64 with Microsoft Office 2010 Home & Business (Japan
only)
√√
Windows 7 Home Premium 64 with Microsoft Office 2010 Starter (excludes
Japan)
√√
Windows 7 Home Premium 64 with Microsoft Office 2010 Starter - PPP (EDGI) √√
Windows 7 Home Premium 64 with Microsoft Office 2010 Professional (Japan
only)
√√
Windows 7 Home Premium 64 with Microsoft Office 2010 Personal (Japan only) √√
Windows 7 Home Premium 64 with Microsoft Office 2010 Home & Business
(Japan only)
√√
Windows 7 Home Basic 64 with Microsoft Office 2010 Starter – PPP (EDGI) √√
Windows 7 Home Basic 64 with Microsoft Office 2010 Starter (excludes Japan) √√
Windows 7 Professional 32 with Microsoft Office 2010 Personal (Japan only) √√
Windows 7 Professional 32 with Microsoft Office 2010 Home & Business (Japan
only)
√√
Windows 7 Professional 32 with Microsoft Office 2010 Professional (Japan only) √√
Windows 8 ML 64 with Office 2010 Transition OPK (excludes Japan) √√
Windows 8 EM 64 with Office 2010 Transition OPK (excludes Japan) √√
Windows 8 ML 64 with Office 2010 Personal (Japan only) √√
Windows 8 ML 64 with Office 2010 Home & Business (Japan only) √√
Windows 8 ML 64 with Office 2010 Professional (Japan only) √√
Windows 8 Pro 64 with Office 2010 Transition OPK (excludes Japan) √√
Windows 8 Pro 64 with Office 2010 Personal (Japan only) √√
Windows 8 Pro 64 with Office 2010 Home & Businessl (Japan only) √√
Windows 8 Pro 64 with Office 2010 Professional (Japan only) √√
Restore Media: √√
Windows 7 Professional 64 √√
Windows 7 Home Basic 64 √√
Windows 7 Home Premium 64 √√
DRDVD Win 8 √√
Win 7 Pro 32 √√
Win 8 ML 64 √√
4 Chapter 1 Product description
Category Description UMA Discrete
Win 8 Pro 64 √√
DRDVD Windows 7 √√
Web-only support:
Windows XP Professional √√
Windows 7 Home Basic 32 √√
Windows 7 Home Premium 32 √√
Windows 7 Professional 32 √√
Certified:
Microsoft WHQL √√
SuSE Linux Enterpriise (SLED) SP2 64 bit √√
Serviceability End-user replaceable parts:
AC adapter √√
Battery (system) √√
Hard drive √√
Optical drive √√
Memory module √√
WLAN module √√
Keyboard √√
5
2 External Component Identification
Top
TouchPad
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) TouchPad zone Moves the pointer and selects or activates items on the
screen.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
6 Chapter 2 External Component Identification
Lights
Component Description
(1)
Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep/Suspend state,
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
●
Off: The computer is off or in Suspend/Hibernation.
Hibernation is an energy-saving mode that uses the
least amount of power.
(2) Caps lock light On: Caps lock is on.
(3) Web browser light ● On: The computer is on.
●
Off: The computer is off or in Suspend/Hibernation.
Hibernation is an energy-saving mode that uses the
least amount of power.
(4)
Wireless light ● White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●
Amber: All wireless devices are off.
(5) TouchPad light ● Amber: The TouchPad is off.
●
Off: The TouchPad is on.
Top 7
Buttons, speakers, and fingerprint reader (select models only)
8 Chapter 2 External Component Identification
Component Description
(1)
Power button
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep/Suspend.
●
When the computer is in the Sleep/Suspend state,
press the button briefly to exit Sleep/Suspend.
●
When the computer is in Suspend/Hibernation, press
the button down briefly to exit Suspend/Hibernation.
If the computer has stopped responding and operating
system shutdown procedures are ineffective, press and hold
the power button down for at least 5 seconds to turn off the
computer.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
To learn more about your power settings:
Windows 7:
1. Select Computer > Control Panel.
2. In the left pane, click System, and then click Power
Management in the right pane.
Windows 8:
From the Start screen, type power options. Click
Settings, and then select Power Options from the options
displayed.
SUSE Linux:
1. Select Computer > Control Center.
2. In the left pane, click System, and then click Power
Management in the right pane.
(2) Speakers (2) Produce sound.
(3)
Web browser button Opens the default Web browser.
(4)
Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
NOTE: A wireless connection may be established if one
has been previously configured.
(5) Fingerprint reader (select models only) Allows a fingerprint logon to the operating system, instead of
a password logon.
Top 9
Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn. key
(2) fn key Executes frequently used system functions when pressed
in combination with a function key, the num lk key or the
esc key.
(3)
Windows 7 logo key Displays the operating system Start screen.
Windows 8 logo key
(4) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(5)
Windows applications key Windows 7:
Displays a shortcut menu for items beneath the cursor.
Windows 8:
Displays a shortcut menu for items beneath the cursor.
Displays the Apps bar.
SUSE Linux:
Displays a shortcut menu for items beneath the cursor.
(6) num lk key Alternates between the navigational and numeric functions
of the integrated numeric keypad. .
NOTE: They keypad function that is active when the
computer is turned off is reinstated when the computer is
turned back on.
(7) Integrated numeric keypad When num lk has been enabled, it can be used like an
external numeric keypad.
10 Chapter 2 External Component Identification
Front
Component Description
(1)
Hard drive light
●
Blinking White: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
(2) Media Card Reader Supports the following digital card formats:
●
Memory Stick Pro
●
Memory Stick Duo Pro (needs an adapter)
● MultiMediaCard (MMC)
●
MultiMediaCardplus (MMC+)
●
Secure Digital (SD) Card
●
Secure Digital HIgh Capacity (SDHC) Card
●
Secure Digital Extra Capacity (SDXC) Card
(3)
Audio-out (headphone) jack Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
Windows 8: To access this guide, select the HP Support
Assistant app on the Start screen, select My computer,
and then select the User guides.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
(4)
Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
Front 11
Right
Component Description
(1)
USB 2.0 ports (2) Connect optional USB devices.
(2) Optical drive (select models only) Reads to an optical disc.
NOTE: On select models, the optical drive also writes to
an optical disc.
(3) Optical drive light (select models only)
●
On: The optical drive is being accessed.
●
Off: The optical drive is idle.
(4) Optical drive eject button (select models
only)
Releases the optical drive disc tray.
12 Chapter 2 External Component Identification
/