Avaya Scopia XT Executive User manual

Avaya Scopia

®

XT Series User Guide

Release 9.1

December 2017

Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.

DRAFT—December 15, 2017—1:33 PM (UTC)

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Linux

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Contents

Chapter 1: About the XT Series............................................................................................... 8

About the Models in the XT Series Product Line...................................................................... 10

Comparing Between XT Series Models................................................................................... 15

About the Built-In MCU.......................................................................................................... 17

Chapter 2: Getting Started..................................................................................................... 19

Initial Workflow for XT Series Users........................................................................................ 19

Controlling the XT Series....................................................................................................... 20

Accessing the XT Series Local Menu................................................................................ 21

About the XT Remote Control Unit.................................................................................... 22

Accessing XT Series Web Interface.................................................................................. 28

Navigating Menus with the Keyboard and Mouse............................................................... 29

Using Avaya Scopia

®

Control........................................................................................... 32

Applying basic settings.......................................................................................................... 33

Applying the Automatic Provisioning to Avaya Scopia

®

XT Series Endpoints........................ 34

Configuring Basic Settings with the Quick Setup Wizard..................................................... 35

Tips for Participating in a Videoconference.............................................................................. 45

Connecting Headphones to the XT Executive.......................................................................... 46

Chapter 3: Starting a New Call............................................................................................... 47

Starting a Meeting................................................................................................................. 47

Finding, Adding, Changing or Deleting Contacts...................................................................... 51

Finding, Adding, Changing or Deleting Groups........................................................................ 55

Understanding Presence........................................................................................................ 56

Viewing and changing Presence status............................................................................. 57

Subscribing to contacts.................................................................................................... 58

Accepting or rejecting subscription requests...................................................................... 59

Viewing the status of other users...................................................................................... 60

Unsubscribing from contacts............................................................................................ 61

Chapter 4: Participating in Meetings..................................................................................... 63

Joining a Meeting from the XT Series Calendar....................................................................... 63

Moving the PTZ Camera's Position......................................................................................... 65

Adjusting the Default Volume Settings..................................................................................... 66

Presenting Content from Your Computer................................................................................. 68

Presenting Content Using an Avaya Scopia

®

XT Series Endpoint....................................... 70

Connecting a Computer to the XT Series using the DVI port............................................... 72

Connecting a Computer to the XT Series using the HD1 port.............................................. 75

Presenting Content by Connecting your Computer to the XT Series.................................... 76

Changing Your Own Video Layout.......................................................................................... 78

Blocking your own Audio and Video........................................................................................ 81

Blocking All Incoming Calls (DND).......................................................................................... 83

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®

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Blocking All Calls Except from Trusted Contacts...................................................................... 84

Using chat............................................................................................................................ 85

Chapter 5: Moderating Meetings........................................................................................... 88

Moderating a Videoconference............................................................................................... 88

Changing the Video Layout for all Participants......................................................................... 92

Recording Meetings............................................................................................................... 94

Uploading a recording file to a USB.................................................................................. 98

Clearing the transfer status.............................................................................................. 98

Validating Recordings...................................................................................................... 99

Chapter 6: Configuring Advanced User Settings.............................................................. 101

Setting Call Answering Preferences...................................................................................... 101

Activating the Screen Saver................................................................................................. 103

Enabling and Configuring Recording..................................................................................... 103

Saving Meeting Snapshots (XT Executive only)..................................................................... 107

Setting PIN Codes for the XT Series..................................................................................... 109

Confirming Call Disconnections............................................................................................ 110

Configuring Multi-Stream Switching (MSS) video.................................................................... 110

Chapter 7: Troubleshooting the Avaya Scopia

®

XT Series............................................... 113

Viewing System Information for Customer Support................................................................. 113

Viewing the quality of your call.............................................................................................. 116

Resolving Monitor Display Problems..................................................................................... 117

Resolving Problems Viewing Computer Content.................................................................... 121

Resolving XT Remote Control Unit Problems......................................................................... 121

Restoring Default User Settings............................................................................................ 122

Cannot Control with Keyboard and Mouse............................................................................. 122

Resolving Video or Audio Disruptions.................................................................................... 124

Resolving download problems.............................................................................................. 124

Downgrading to version 8.x.................................................................................................. 125

Contents

December 2017 Avaya Scopia

®

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DRAFT—December 15, 2017—1:33 PM (UTC)

Chapter 1: About the XT Series1

The Avaya Scopia

®

XT Series is a set of dedicated videoconferencing endpoints which incorporate2

state-of-the-art video technology for high definition (HD) conferencing. You can also locally host3

videoconferences with the built-in MCU on most XT Series models. The XT Series seamlessly4

works with a wide variety of endpoints, including H.323, SIP, software endpoints, mobile device5

endpoints, and ISDN endpoints (via 100 Gateway).6

7

Figure 1: XT Series products8

This section provides an overview of the general features and capabilities available in the XT Series:9

• Excellent video quality, with resolutions of up to 1080p at an unprecedented 60 frames per10

second (fps), depending on the model.11

• Support for dual HD video streams, allowing PC presentations to be shared alongside video12

from the camera in resolutions of up to 1080p at 60fps, depending on the model.13

• Quickly and seamlessly share content on your computer with other endpoints.14

• DVD-quality audio with up to 48 kHz sampling rate audio encoding capability, depending on the15

model. The sampling rate is a measure of the accuracy of the audio when it is digitized. The XT16

Series endpoints are shipped with different microphones depending on the model. You can add17

dedicated Microphone Pods or additional analog microphones if required.18

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®

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• The Avaya Scopia

®

XT7000 Series and the Avaya Scopia

®

XT5000 Series support stereo1

audio in point to point calls when an Avaya POD microphone is used. Stereo audio is only2

available if it is supported also by the remote party, when in a point to point SIP or H.323 call3

using AAC-LD, G.719 or OPUS audio codecs. When stereo is active, the additional POD4

microphone does not capture audio in the room, but it is available to mute/unmute the system.5

• High quality video and audio even with limited bandwidth or poor network conditions, by using6

these compression methods (in addition to standard H.263 and H.264). It requires both sides of7

the transmission (sending and receiving endpoints) to support this protocol.8

- H.264 Scalable Video Coding Technology (SVC) in point-to-point calls. SVC extends the H.9

264 codec standard to dramatically increase error resiliency and video quality without the10

need for higher bandwidth.11

- H.264 High Profile is a standard for compressing video by up to 25% over the H.26412

Baseline Profile, enabling high definition calls to be held over lower call speeds.13

- H.265 supersedes H.264 as a compression standard, allowing high quality calls with even14

lower bandwidth consumption (XT7000 Series only).15

- NetSense is a proprietary Equinox Solution technology which optimizes the video quality16

according to the available bandwidth to minimize packet loss. As the available bandwidth of17

a connection varies depending on data traffic, NetSense's sophisticated algorithm18

dynamically scans the video stream, and then reduces or improves the video resolution to19

maximize quality with the available bandwidth.20

• Ability to record videoconferences to a locally connected USB drive or the network and to save21

them to a generic remote server - which could be Equinox Streaming and Recording for22

content management and playback - using FTP/S (may require license, depending on the23

model).24

You can only directly record to the network if your Equinox Solution includes an Equinox25

Streaming and Recording server, the XT Series is managed by Equinox Management, and the26

meeting is hosted by a Equinox Media Server (or older model).27

• For an even better experience, Scopia

®

Control enables you to remotely control the XT Series28

features using the intuitive touch interface of an iOS device. It may require license, depending29

on the model.30

• Secure point-to-point video calls and videoconferences, via encrypted connections or using31

TLS. You can have up to three remote encrypted participants in a videoconference.32

Important:

Using encryption is subject to local regulation. In some countries it is restricted or limited33

for usage. For more information, consult your local reseller.34

Among the latest XT Series products are Avaya Scopia

®

XT7100 and Avaya Scopia

®

XT4300.35

The Avaya Scopia

®

XT7100 is the new generation Avaya flagship product in the Avaya Scopia

®

36

series of room systems. The XT7100 incorporates dual 1080p/60fps live video and content, HD37

audio, H.265, H.264 High Pofile and Scalable Video Coding (SVC), and nine sites multiparty calling.38

H.265 saves up to 50% bandwidth with respect to H.264 High Profile. Dual HDMI input allows39

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®

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simultaneous connection of two cameras in switching mode for a full coverage of large rooms or1

auditoriums.2

In the Avaya Scopia

®

XT7100, you can use HD1 input for presentation content with a resolution up3

to 4K, while using HD2 for a live camera. This feature provides a further differentiator in the flagship4

endpoint of the XT Series because UltraHD content capture is key for several vertical applications,5

such as telemedicine.6

The Avaya Scopia

®

XT4300 offers outstanding value and cost-effective full HD video collaboration7

specifically designed for the needs of smaller and mid-sized conference rooms. The XT4300 offers8

optional embedded multi-party conferencing with support for up to four participants, also with mixed9

PC, Mobile, and room system clients.10

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