Avaya Video Communications Systems
Administrator Guide
Avaya 1050, Avaya 1040, Avaya 1030
Issue 1
June 2010
2 Avaya Video Communications Systems Administrator Guide
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Avaya Video Communications Systems Administrator Guide 3
License types
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For patents covering LifeSize® products, refer to http://www.lifesize.com/support/legal.
Avaya Video Communications Systems Administrator Guide 4
Welcome to Avaya Video Communications Systems
This guide explains how to administer and locally configure the Avaya video conferencing
systems:
• Avaya 1030
• Avaya 1040
• Avaya 1050
For information about administering Avaya 1010 and Avaya 1020 video conferencing
systems, refer to the Avaya 1020 and 1020 Video Conferencing Systems Administrator
Guide.
For information about how to install and physically connect an Avaya video conferencing
system, refer to the installation guide for your Avaya video conferencing system model.
Avaya 1030, 1040, and 1050 video conferencing systems connect to Avaya Aura™ Session
Manager. Please refer to Administering Avaya Aura Communication Manager for Avaya
Aura Session Manager for details about how to administer these video systems on Avaya
Aura Session Manager.
Related documentation is available from the documentation CD included with the product
and from support.avaya.com. Release Notes, technical notes and technical reference
publications are available from support.avaya.com.
Note: Avaya 1030, 1040, and 1050 video conferencing systems are not administrable on
H.323 video gatekeepers.
Accessing Administrative Features
You can manage your Avaya video communications system using the remote control or
remotely using a web browser, telnet session, or secure shell (SSH) session.
Administration Using the Remote Control
To access administrator preferences for configuring the system using the remote control,
follow these steps:
1. From the main screen of the user interface, press the button on the remote control
to access the System Menu.
2. Select Administrator Preferences and press OK.
5 Avaya Video Communications Systems Administrator Guide
3. Enter the administrator password and press OK.
Note: The default administrator password is 1 2 3 4. To change the administrator
password, refer to "Changing the Administrator Password" on page 6. If you
enter an incorrect password, press the button on the remote control to clear
the Login Attempt Failed message.
Administration from a Web Browser
To configure your Avaya system from a web browser, you must have Adobe Flash Player
installed and configured on your web browser. You can download the Flash Player from
www.adobe.com.
By default, remote access to an Avaya system through a web browser is enabled. To disable
remote access through a web browser, select Disabled for the HTTP preference in
Administrator Preferences : Security : General.
To access the web administration interface, follow these steps.
1. Open a web browser and enter the IP address of the Avaya system in the web address
field. The IP address of the system appears at the top of the main screen in the user
interface.
A login screen appears.
Note: This is a secure Internet connection, and you may receive an unknown
certificate warning.
2. In the login screen, do the following:
a. Choose the language in which to display the interface.
b. Enter the administrator password.
c. Click Submit.
3. When you are finished administering the system, click the Log out button at the bottom
of the screen, and then close your web browser.
Avaya Video Communications Systems Administrator Guide 6
Configuring Security Preferences
You can set preferences in Administrator Preferences : Security to control remote access
to the system through the web, telnet, SSH sessions, and SNMP.
Controlling Remote Administration
By default, remote access to an Avaya system through the web (HTTP), SSH, and SNMP is
enabled; remote access through a telnet session is disabled. To enable or disable remote
access through any of these mechanisms, configure the HTTP, SSH, Telnet, and SNMP
preferences in Administrator Preferences : Security : General.
Changing the Administrator Password
Avaya recommends that you protect the administrator preferences with a secure password
to prevent occasional users from changing them. To change the administrator password,
follow these steps:
1. From the System Menu, access Administrator Preferences : Security : Passwords.
2. Enter a new password in the New Password field below Administrator Password and
press OK.
Note: If you did not change the administrator password during initial configuration, the
default password is 1 2 3 4.
3. Re-enter the new password in the Confirm Password field and press OK.
4. Select the Set New Password button and press OK.
7 Avaya Video Communications Systems Administrator Guide
Setting the User Password
You can set a user password to control access to User Preferences screens. By default, the
user password is not set.
Note: If you set a user password, you can also access the User Preferences screens with
the administrator password.
To set the user password, follow these steps:
1. From the System Menu, access Administrator Preferences : Security : Passwords.
2. Enter a new password in the New Password field below User Password and press
OK.
3. Re-enter the new password in the Confirm Password field and press OK.
4. Select the Set New Password button and press OK.
Specifying a Locally Configured IP Address
Dynamic Host Configuration Protocol (DHCP) is used to dynamically allocate and assign IP
addresses. DHCP allows you to move network devices from one subnet to another without
administrative attention. You can choose to enable DHCP if a DHCP server is present. If you
disable DHCP, you must enter an IP address (the locally configured IP address if not
assigned by a DHCP server), subnet mask (used to partition the IP address into a network
and host identifier), and gateway (IP address of the default gateway the system uses).
Avaya Video Communications Systems Administrator Guide 8
Configuring Avaya Systems Using DHCP
If an Avaya video communications system obtains its IP address using DHCP (the default), it
can accept an option from the DHCP server that specifies a location and file from which the
system can obtain configuration information. The file can be located on a web server, trivial
file transfer protocol (TFTP) server, or file transfer protocol (FTP) server. Each time the
system boots, it attempts to fetch the configuration file specified by the option. If the
configuration file has changed since the last time it was applied, the system applies the
configuration file before the boot process continues. The following prerequisites must be met
to enable this feature:
•The DHCP preference in Administrator Preferences : Network : General on the
Avaya system must be set to Enabled.
• An Avaya system accepts site-specific option 157 for this feature. You must configure
this option on the DHCP server.
Note: If you configure a system using DHCP option 157 and specify a TFTP server as
the source from which to obtain the configuration file, the system accepts the
download through port 5351. Ensure that firewalls between the system and the
TFTP server are configured to allow the download through this port.
Configuring the DHCP Option
Specific configuration details of DHCP servers for use with this feature vary depending on
the DHCP server used and your environment. The scope of this section is limited to
describing the format of site-specific option 157, which Avaya video communications
systems can accept from a DHCP server to obtain a configuration file.
An Avaya system can accept site-specific option 157 from the DHCP server if you configure
the option as a string with the following format:
“Avaya: server=<path>”
where <path> is a one or more URLs separated by a semicolon and that specifies the
location to a configuration file. Supported protocols include TFTP, FTP, and HTTP. If the path
contains more than one URL, the Avaya system tries the URLs in the order listed and uses
the first file that exists.
9 Avaya Video Communications Systems Administrator Guide
Example:
If the path is:
http://example/config/fishtank.cfg;ftp://example/other/fishtank.cfg
the system attempts to obtain the configuration file fishtank.cfg from the web server at
http://example/config/fishtank.cfg. If the file does not exist at that location, the system
attempts to obtain the configuration from the FTP server at ftp://example/other/fishtank.cfg.
Note: If the server requires a username and password to access the file, for example to
log into an FTP server, you can include the user name and password in the URL.
For example:
ftp://<username>:<password>@example/other/fishtank.cfg
where <username> is the user name and <password> is the password required for
the login. The user name and password must not contain a semicolon.
Each URL can also contain the following escapes to make the configuration unique to the
system:
If a machine name or IP address is used alone as a path element, then the following path is
substituted:
tftp://<name>/#M.cfg;tftp://<name>/#S.cfg
where <name> is the IP address or DNS name in the path.
Escape Replacement Value
#M Replaced with the MAC address using the underscore character to replace the
colon between bytes. The MAC address resolves to a hexadecimal number with
lower-case letters.
#S Replaced by the system model as follows:
1050
1040
1030
#I Replaced by the assigned IP address.
Avaya Video Communications Systems Administrator Guide 10
Example:
For a system with a MAC address of 00:13:FA:00:12:33 and an IP address of 10.10.22.77,
the path:
http://example/configs/fishtank.cfg;example;ftp://example/#I.cfg
resolves to search for a configuration file at the following locations:
1. http://example/configs/fishtank.cfg
2. tftp://example/00_13_fa_00_12_33.cfg
3. tftp://example/room.cfg
4. ftp://example/10.10.22.77.cfg
Note: The MAC address resolves to a hexadecimal number with lower-case letters. In the
previous example, the MAC address 00:13:FA:00:12:33 is replaced with
00_13_fa_00_12_33. If you specify a path that uses the #M escape, ensure that the
file name of the configuration file contains lower-case letters.
The first file found is used. If the checksum of the file is different from the last configuration
file loaded into the system, then the new file is used.
Note: Setting preferences that result in a system reboot, for example port ranges or SIP
preferences, may cause the system to reboot once the configuration file is loaded
into the system. Because the checksum for the configuration file in this case is the
same, the file is not loaded again. The actual configuration changes are applied
when the system is fully booted. This may cause previous configuration preferences
to appear in the user interface, for example a previous system name, before the
configuration takes effect.
Specifying the Hostname and Domain Name Service (DNS) Servers
You can enter the hostname of the system and the IP addresses to configure DNS servers.
You can also enter the domain names to search when resolving hostnames. Domain Name
System (DNS) translates names of network nodes into addresses; specify this preference to
use DNS to resolve the hostnames of devices to IP addresses.
11 Avaya Video Communications Systems Administrator Guide
Specifying Network Speed
If you choose an option other than Auto for the Administrator Preferences : Network :
Network Speed preference, ensure that it matches the speed and duplex configured on
your network switch.
Note: If your Ethernet switch is configured for half duplex, you may experience poor
quality video when placing calls greater than 512 Kb/s.
Specifying a VLAN Tag
If you have static virtual local area networks (VLANs) configured in your environment, you
can configure your Avaya system to apply a VLAN tag to outgoing packets and only accept
incoming tagged packets that have the same VLAN identifier. To enable this feature,
navigate to Administrator Preferences : Network : General : VLAN Tag and specify the
VLAN identifier of the VLAN to which the system is assigned. The value is a number in the
range 1 through 4094.
Note: If you set or modify the VLAN Tag preference, the system reboots when you
navigate to another screen.
Specifying an NTP Server
The system date and time appear in the user interface and are automatically set if one of the
following conditions exists:
•The Administrator Preferences : Network : General : DHCP preference is set to
Enabled, and the DHCP server can pass an NTP server address to your system.
- or -
• The hostname or IP address of an NTP server is specified in Administrator
Preferences : Network : General : NTP Server Hostname.
Note: An NTP server address that a DHCP server passes to your system overrides an
NTP server hostname or address specified in the NTP Server Hostname
preference.
The System Information page displays the IP address of the NTP server that the system
uses.
Note: The time zone is not set automatically. If you did not specify the time zone for your
system during the initial configuration, the time that appears in the user interface
may not be correct. To specify the time zone manually, refer to "Manually Setting
System Date and Time" on page 16.
Avaya Video Communications Systems Administrator Guide 12
Restricting Reserved Ports
By default, Avaya systems communicate through TCP and UDP ports in the range 60000 -
64999 for video, voice, presentations, and camera control. Avaya systems use only a small
number of these ports during a call. The exact number depends on the number of
participants in the call, the protocol used, and the number of ports required for the type
(video or voice) of call.
To minimize the number of UDP and TCP ports that are available for communication, you
can restrict the range by entering values in Administrator Preferences : Network :
Reserved Ports. Avaya recommends that the range you choose, if other than a subset of
the default range, begins with a port number greater than 10000.
Note: Changing the TCP range causes an automatic reboot of the system.
Configuring Quality of Service
You can specify network Quality of Service (QoS) settings in the Administrator
Preferences : Network : Network QoS preferences. Set these preferences according to
the settings used in your network.
Note: Network QoS preferences are supported with IPv4 addressing only.
You can specify DiffServ (differentiated services) or IntServ (integrated services) values for
audio, video, and data packets. You can also set the IntServ Type of Service (ToS)
preference. By default, Network QoS and IntServ ToS are set to None.
SIP two-way call required ports:
Call Type Number of Required UDP Ports
Video
a
a. Each additional video participant requires 6 UDP ports.
6 UDP ports
Voice
b
b. Each additional voice participant requires 2 UDP ports.
2 UDP ports
13 Avaya Video Communications Systems Administrator Guide
Configuring Communications Preferences
You can specify options that control which protocols the system uses during calls by
configuring preferences in Administrator Preferences : Communications.
Disabling Multiway Calling
You can disable multiway calling on Avaya systems by choosing Disabled for the Multiway
Calls preference in Administrator Preferences : Communications : General. The default,
Enabled, allows users to place multiway calls up to the maximum number supported by the
system. You can configure this preference only when the system is not in a call. Choosing
Disabled allows only one call, voice or video, to connect to the system.
If the system includes an embedded multipoint bridge, the One Video + One Voice option
also appears for this preference. This option allows the system to connect to both a video
and a voice call as the maximum number of connected callers.
Configuring Dialing Options
You can choose voice and video dialing options during the initial configuration, when
performing a system reset, or at any other time by accessing Administrator Preferences :
Communications : General. Refer to the Installation Guide for your Avaya system model
for more information about these preferences.
Enabling Presentations
Users can share data during a call through a secondary H.239 media channel, typically from
a laptop or personal computer that is connected to the appropriate input on the Avaya
codec. By default, the presentation function is enabled on an Avaya system. To disable
presentations access Administrator Preferences : Communications : General :
Presentations. Consider disabling the presentation function if your system experiences
interoperability issues with third party systems that do not support presentations.
Note: When presentations are disabled for all participants during a call, the user interface
offers the user the option to send video from the presentation input as the primary
video stream. Refer to the Avaya Video Communications Systems User Guide for
more information about presentations and selecting primary and presentation
inputs.
Avaya Video Communications Systems Administrator Guide 14
Manually Starting a Presentation
If the Presentations preference is set to Enabled (the default), a presentation starts
automatically during a call if a user connects a video input device other than an
Avaya Video Camera 150, Avaya Video Camera 200, or Avaya Video Camera 100 to the
codec and the video input device is not selected as the primary input. The user interface
switches the presentation input to this video input and starts the presentation. The
presentation stops automatically if the video input device is disconnected during the call.
You can choose Manual for the Auto Start Presentation preference in Administrator
Preferences : Communications : General to allow users to start a presentation manually.
Supported VGA and DVI-I Input Resolutions
Avaya systems support native 16:9 and 4:3 VGA and DVI-I inputs. The System Information
screen shows the actual VGA or DVI-I input size for VGA Input or DVI-I Input. The input
selector shows a 16:9 or 4:3 window for the input depending on the aspect ratio.
The resolutions are sent natively to the far end for the primary or secondary video streams.
These resolutions are supported only with a screen refresh rate set to 60 Hertz on the
device connected to the VGA or DVI-I input.
Following are the supported input resolutions and frame rates for video sent to the DVI-I
input from an HDMI source:
• 480p60
• 576p50
• 720p60
• 1080p30 (available only on Avaya systems that support 1080p30 output)
If audio is sent to the DVI-I input from an HDMI source, the audio is sent to the near end
speakers and to the far end when the DVI-I input is selected as the primary or presentation
video input.
For more information about configuring the DVI-I input, refer to
"Configuring HD In and DVI-I In" on page 27.
15 Avaya Video Communications Systems Administrator Guide
Configuring SIP Settings
By default, support for Session Initiation Protocol (SIP) is enabled on Avaya systems. To
configure SIP as the protocol to use for placing calls, configure SIP preferences in
Administrator Preferences : Communications : SIP. You can also disable support for SIP
by choosing Disabled for the SIP preference when the system is not in a call. If you choose
Disabled for the SIP preference, the system cannot place or receive calls with the SIP
protocol.
For the server, enter the username, SIP server authorization name, and password for the
device, if required.
When you select the Register button and press OK, icons appear in the status bar to
indicate the status of the registration process with the SIP server. The yellow SIP icon
appears when your Avaya system is trying to register with the SIP server. If the registration
fails, the red SIP icon appears.
To navigate to the second page of SIP preferences, press on the remote control.
You can change the SIP UDP signaling port. You can also enable TCP signaling and change
the TCP signaling port.
Note: The system reboots if you change the UDP signaling port, enable or disable TCP or
TLS signaling, or change the TCP or TLS signaling ports.
Configuring System Settings
You can change settings that identify the system to users in the user interface, set the
system date and time, check for updates to license keys, and reset the system to its factory
default settings by accessing Administrator Preferences : System.
Identifying the System
To change the system name, dialing numbers, and geographic location specified for the
system, access Administrator Preferences : System : Identification.
Avaya Video Communications Systems Administrator Guide 16
Manually Setting System Date and Time
You can set the system date and time manually as follows:
1. From the System Menu, access Administrator Preferences : System : Date and
Time.
2. Set the time zone.
3. Set the month, day, and year for the date.
4. Set the hour, minute, and second for the time.
5. Select the Set Date and Time button and press OK to save your changes.
Restoring Default Settings
Administrator preferences contain the configuration of the entire system. You may need to
reset the system to its default state to correct unknown problems you may be experiencing
or to return to a known configuration. You can reset the system from the user interface or
manually with the Reset button on the back of the codec.
Resetting a System from the User Interface
To reset the system from the user interface, follow these steps:
1. From the System Menu, access Administrator Preferences : System : System
Reset.
2. Enter the administrator password.
The system automatically reboots and the administrator password is reset to the default
value (1 2 3 4). The user password also resets to a blank password, enabling users to
access User Preferences without a password. The Initial Configuration screen appears.
You must complete the initial configuration screens to complete the reset.
Note: If you reset the system using a remote access method, you must complete the reset
from the user interface by navigating the initial configuration screens and pressing
OK on the remote control when prompted to save the configuration.
17 Avaya Video Communications Systems Administrator Guide
Resetting a System Using the Reset Button
If this reset fails or if you do not have access to the user interface, you can manually reset
the system using the Reset button on the back of the codec.
Using the Reset Button on Avaya 1030, Avaya 1050, and Avaya 1040:
If you are using an Avaya 1030, Avaya 1050, or Avaya 1040, you can use the reset button
without removing power to the system. Press and hold the reset button. The blue LED on the
front of the codec changes color or behavior approximately every five seconds until the LED
turns solid blue. The following table indicates the sequence of color and behavior changes
that the LED exhibits and the corresponding effect on the system when you release the reset
button.
Configuring Call Preferences
All users can set auto answer options for calls and specify the maximum number of entries
to appear in the Redial list. Refer to the Avaya Video Communications Systems User Guide
for more information.
Administrators can configure the maximum call time and bandwidth in Administrator
Preferences : Calls.
When the LED is This Color: Release the Reset Button to Get This Result:
blue and red
Note: The LED may remain in this
state for more than 5 seconds.
Depending on your viewing angle,
the LED may appear purple.
The system reboots without changes to the configuration.
solid red The system reboots without changes to the configuration.
flashing blue (longer duration on than
off)
The system reboots and resets preferences to their default settings.
flashing blue (shorter duration on
than off)
The system reboots at the initial configuration using the alternate
software image installed on the system and resets values to default
settings.
solid blue If you release the reset button when the LED turns solid blue the
system stops and does not reboot. Continue to hold the reset button
until the system reboots (approximately 5 to 10 seconds after the LED
turns solid blue). The system reboots without changes to the
configuration.
Avaya Video Communications Systems Administrator Guide 18
Managing Bandwidth
You can specify the maximum bandwidth that an outgoing or incoming call uses by setting
the Outgoing Maximum Bandwidth and Incoming Maximum Bandwidth preferences in
Administrator Preferences : Calls. The value that you choose for the Outgoing Maximum
Bandwidth becomes the maximum value that users can choose in the user interface when
placing a call by dialing a number manually or when specifying a bandwidth in a directory
entry. If a user specifies Auto for the bandwidth when placing a call, the maximum outgoing
bandwidth becomes the starting point for negotiating bandwidth when the call connects.
If you choose Auto as the value for the Outgoing Maximum Bandwidth and Incoming
Maximum Bandwidth preferences and the user chooses Auto for the bandwidth when
placing the call, the system places the call at 1152 kb/s. An exception occurs when you set
the display resolution to a 1080i or 1080p resolution in Administrator Preferences :
Appearance : Displays on Avaya systems that support these resolutions with
Avaya Video Camera 200. In this case, the system places the call at 1728 kb/s.
The Auto Bandwidth preference addresses how the system responds to packet loss during
a call. When set to Enabled, the default, the system attempts to use the best available
bandwidth after the call connects.
Selecting a Maximum Call Time
You can control the amount of time that a call stays connected by selecting an option for the
Maximum Call Time preference in Administrator Preferences : Calls.
Controlling REDIAL List Entries and Auto Answer Options
Users and administrators can control the number of entries that appear in the REDIAL list
and how the system answers calls in User Preferences and Administrator Preferences :
Calls. Refer to the Avaya Video Communications Systems User Guide for more information.
19 Avaya Video Communications Systems Administrator Guide
Enabling Telepresence
You can configure an Avaya system for use in telepresence rooms in which a conference
administrator controls calls from a control panel (such as Avaya System Manager or the Call
Manager in the web administration interface) and users interact with the system using an
attached phone.
Enabling telepresence removes the user interface from view. When the system is idle, only
the background image appears in the display. An administrator can access the user
interface by pressing OK and entering the administrator password.
During a call, users see the video from the call and the mute indicators. The navigation bar,
PIP windows, caller ID information, and call status messages do not appear on the screen.
Users can invoke the Call Manager dialog and call statistics and choose video inputs with
the remote control. The numeric keys on the remote control play touch tones. Users can
change this behavior from the Call Manager.
To enable or disable telepresence and lock or unlock cameras, configure preferences in
Administrator Preferences : Telepresence.
Configuring Audio Behaviors
You can adjust audio behaviors by configuring preferences in Administrator Preferences :
Audio.
Configuring Audio Codec Order
To change the order of available audio codecs for the system to use to place calls, select the
Audio Codec Order preference, select a codec, and press the right arrow to move the entry
up in the list or press the left arrow to move the entry down in the list.
Selecting the Active Microphone
Avaya video communications systems can connect to more than one microphone device for
audio input during calls (for example, an Avaya Video Conference Phone 1000,
Avaya Video Camera 100, and on codecs with a microphone in connector, an
Avaya Video MicPod 1000). Only one of these devices can function as the active
microphone during a call.
Avaya Video Communications Systems Administrator Guide 20
To select a device to serve as the active microphone, navigate to Administrator
Preferences : Audio and select a device in the Active Microphone preference. The
options that are available for the Active Microphone preference depend on the Avaya
system model as follows:
The Microphone In (no AEC) and Line In (no AEC) options are for connecting microphones
that have their own acoustic echo canceller.
Camera options are for specifying Avaya Video Camera 100 as the active microphone.
Active Microphone Options Avaya Model
Auto (default) All models
Phone All models
Microphone In All models
Microphone In (no AEC) All models
Line In Avaya 1030
Line In (no AEC) Avaya 1030
Line In 1 Avaya 1050
Avaya 1040
Line In 1 (no AEC) Avaya 1050
Avaya 1040
Line In 2 Avaya 1050
Avaya 1040
Line In 2 (no AEC) Avaya 1050
Avaya 1040
Camera 1 Avaya 1050
Avaya 1040
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