Table of Contents
ii Xerox
®
Digital Alternatives Administration Guide
Logging into the DA Local Server ............................................................... 23
Setting Parameters in Configuration Tabs ................................................. 24
Summary Tab .................................................................................... 24
Settings Tab ...................................................................................... 25
EFSS Providers Tab .......................................................................... 28
Workflows Tab ................................................................................... 29
Tasks Tab .......................................................................................... 30
Users Tab .......................................................................................... 32
Status Tab ......................................................................................... 33
Domains Tab ..................................................................................... 33
Settings for Email ....................................................................................... 35
Outgoing Mail Server Uses Service Account Username / Password 35
From Email Address .......................................................................... 35
Proxy Server Information ............................................................................ 35
Access to Central Server from Local Server and Client Software
through the Proxy Server ................................................................... 36
Manually Configuring Proxy Server Settings on Local Server ........... 36
Licensed Customer ID Process ............................................... 39
Purpose of Customer ID within the Server Installation Process ................. 40
Obtaining Digital Alternatives Licensed Customer ID Process ................... 40
Local Server Components ....................................................... 43
Multiple Server Configuration................................................... 45
Multi-node Example .................................................................................... 45
Setting Up the DA Local Servers ....................................................... 46
Prioritizing the Server in the List ................................................................. 46
Disabling an Application Server ................................................................. 46
Software Maintenance, Troubleshooting, and Support ............ 47
Software Maintenance ................................................................................ 47
Backup and Restore .......................................................................... 47
Removing the Software ..................................................................... 47
Migrating an Installed Local Server to a New Host .................................... 47
Troubleshooting .......................................................................................... 49
Client / Server Connectivity ............................................................... 49
Identifying Issues ............................................................................... 50
Admin and Implementation Support Contact ........................... 55