Copystar TASKalfa 2420w Operating instructions

Version A1

Request Operator’s Guide

Version A1

Request Operators Guide

Contents

Introduction ............................................................................................................................................... 1

Request Installation.................................................................................................................................. 2

Installation ......................................................................................................................................... 2

Windows Driver Access ................................................................................................... 2

CD Installation ................................................................................................................... 3

First Time Run ..................................................................................................................... 3

Master Password............................................................................................................... 3

Connection to Printers ................................................................................................................... 4

Find Printers ........................................................................................................................ 4

Setting up the Request Client to submit to an FTP site ............................................................. 5

Other Installation Considerations ................................................................................................. 7

Prompt Setup..................................................................................................................... 7

Pen Tables.......................................................................................................................... 7

Advanced Configuration and Settings........................................................................ 7

Main Screen...................................................................................................................................... 8

Simple Printing ................................................................................................................................ 10

Function / Feature Details .................................................................................................................... 12

Folder Select ................................................................................................................................... 12

Select a folder.................................................................................................................12

Folder up .......................................................................................................................... 12

Display File types “Browse for” ..................................................................................... 12

File Select......................................................................................................................................... 13

Select a file ...................................................................................................................... 13

Recall Last File(s).............................................................................................................14

Select All........................................................................................................................... 14

Unselect All ...................................................................................................................... 14

Job List.............................................................................................................................................. 15

Selected Files................................................................................................................... 15

Pen Table ......................................................................................................................... 16

Stamp ............................................................................................................................... 16

Fold.................................................................................................................................... 17

File Order .......................................................................................................................... 20

Key Job Settings ............................................................................................................................. 21

Requester......................................................................................................................... 21

Job Number..................................................................................................................... 21

Description....................................................................................................................... 21

Requested Time .............................................................................................................. 22

Date .................................................................................................................................. 22

Enlarge / Reduce ........................................................................................................... 22

Media Type......................................................................................................................22

Pen Table ......................................................................................................................... 22

# of Copies ...................................................................................................................... 23

Collate .............................................................................................................................. 23

Cut Sheet ......................................................................................................................... 23

Advanced Job Settings................................................................................................................ 23

Request Operators Guide

Pen Configuration .......................................................................................................... 24

Advanced Settings Button............................................................................................ 26

Line Width Compensation ............................................................................................ 26

Vector Line Dither Pattern ............................................................................................ 27

Clip to Image Size........................................................................................................... 27

Use Round End Capping .............................................................................................. 28

Turn Merge On ................................................................................................................ 28

Raster Photo Mode ........................................................................................................ 28

Raster Density Level ....................................................................................................... 29

Photo Dither Pattern (Raster) ....................................................................................... 29

Enlarge / Reduce / Force Size ..................................................................................... 30

Image Information ......................................................................................................... 30

Scheme ............................................................................................................................ 31

Enlarge / Reduce ........................................................................................................... 31

Roll Size ............................................................................................................................. 31

Length............................................................................................................................... 31

Rotation ............................................................................................................................ 31

Ignore Force Size ............................................................................................................ 31

Nest ................................................................................................................................... 32

Margins ............................................................................................................................. 32

Refresh Image ................................................................................................................. 32

View Box........................................................................................................................... 32

Rotation ............................................................................................................................ 33

Stamp – Monochrome Systems ................................................................................... 34

Stamp Schemes .............................................................................................................. 34

Use Text............................................................................................................................. 34

Use Image ........................................................................................................................ 34

Current Font Area........................................................................................................... 35

Set Font............................................................................................................................. 35

Stamp Placement and Margin Area.......................................................................... 35

Text Rotation – Pull down .............................................................................................. 35

Text / Graphic Gap – Text Field ................................................................................... 36

Graphic Rotation – Pull down ...................................................................................... 36

Graphic Placement – Pull down ................................................................................. 36

Merge Type – Pull down ................................................................................................ 36

Screening – Pull down ................................................................................................... 37

Text Settings Area ........................................................................................................... 37

Macro – Pull down Menu .............................................................................................. 37

Graphic Image Settings Area ...................................................................................... 37

Preview Stamp ................................................................................................................ 38

Set Font............................................................................................................................. 38

Stamp – Color Systems .................................................................................................. 38

Font Color ........................................................................................................................ 38

Stamp Placement and Margin Area.......................................................................... 39

Text Rotation – Pull down .............................................................................................. 39

Text / Graphic Gap – Text Field ................................................................................... 39

Font Color ........................................................................................................................ 39

Graphic Rotation – Pull down ...................................................................................... 40

Graphic Placement – Pull down ................................................................................. 40

Request Operators Guide

Text Settings Area ........................................................................................................... 40

Macro – Pull down Menu .............................................................................................. 40

Graphic Image Settings Area ...................................................................................... 40

Preview Stamp ................................................................................................................ 41

Header Label .................................................................................................................. 41

Mirror ................................................................................................................................. 41

Invert ................................................................................................................................. 42

Quick View....................................................................................................................... 42

Nested Side by Side Printing......................................................................................... 43

Printing DWF files ............................................................................................................................ 44

Printing PDF files.............................................................................................................................. 45

Printer Selection ............................................................................................................................. 46

Printer Information – Monochrome Systems ............................................................................. 46

Printer Information – Color Systems ............................................................................................ 46

Menu ................................................................................................................................................ 46

File...................................................................................................................................... 46

View .................................................................................................................................. 46

Sort..................................................................................................................................... 48

Option............................................................................................................................... 48

Manage ........................................................................................................................... 52

Transfer ............................................................................................................................. 53

DropBox ........................................................................................................................................... 54

Submitting Files for Printing – Color Systems ...................................................................................... 55

Print Monochrome......................................................................................................................... 55

CAD - Line ....................................................................................................................................... 56

CAD - GIS......................................................................................................................................... 56

Graphics - Line ............................................................................................................................... 56

Graphics - Photo ............................................................................................................................ 57

Scan-to-File ..................................................................................................................................... 57

Custom Pull Down Filters............................................................................................................... 58

Brightness......................................................................................................................................... 59

Color Adjustment........................................................................................................................... 59

Printing PDF files/Multipage PDF Files .........................................................................................60

Retrieve Scans......................................................................................................................................... 61

Mailbox Retrieval ........................................................................................................................... 61

Empty Mailbox............................................................................................................................... 63

Appendix......................................................................................................................................... 65

Technical description.................................................................................................................... 65

INI Configuration ............................................................................................................................ 67

Creating Productivity Reports ..................................................................................................... 71

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 1 -

Introduction

Request software can be used to send documents, or sets of documents, to a IPS Printer. Request can

be used from a workstation enabling users to print across a network. It has many advanced features

and powerful functions to allow customization of prints.

Using the Request software, allows the “requester” a number of adjustable options like selection of

username, job number, media type, zoom, number of copies, description of job, pen table adjustments,

time / date selection, invert, mirror, stamping, header and fold options to name a few features.

The Request package also allows configuration of the IPS. This includes scan to FTP location, accounting

to include Passwords and Usernames, as well as retrieve scanned images from IPS Mailboxes.

It is also used to configure PrintNet another submission utility that is web browser based.

The Request software is a comprehensive tool which allows access to the advanced functions and

features for the IPS.

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 2 -

Request Installation

Installation

Two methods are available to install the Request software on a Windows workstation.

1. Use an installed and configured Windows Driver to gain access to the Request Installer.

2. Use the Installation CD provided with the IPS (Installation software should also be located on your

local companies web site if this CD is not available, Please ensure Installer version is correct for your

IPS system!)

System Requirements

Workstation operation systems can be:

Windows XP

Windows Vista

Windows 7

Administrator access is also required to install the software.

Windows Driver Access

1. Click on “Start”, then “Printers and Fax”, and locate the Windows print Driver in the list of installed

printers. If you do not see a printer you should now use the CD Installation.

2. Right click on the driver and select “Properties”.

3. On the “Device Settings” tab will be an “INSTALL REQUEST” Button.

4. Double click on the button and follow the prompts. Please accept the default settings for easy

of configuration.

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 3 -

CD Installation

1. Locate the Software CD and place in disk drive.

2. Browse CD for INSTALLATION and Request.

3. Follow the prompts and select all defaults settings for easy of configuration.

First Time Run

After the software installation is complete, the application can be run from the

Desktop (icon shown) or from the “Start,” then “All Programs,” then “Programs,”

Request. It may take several minutes for the first time launch as it attempts to

find configured devices. (See Connection to Printers)

WINDOWS VISTA NOTE: In order for the Request to work properly on Windows

Vista you need to install the Request software as Admin. To do so right click on

the Request.exe and select install as Admin. After it installs you MUST run it the first time as Admin

(right click on the Shortcut created and choose Run as Admin) this sets up the proper pathing. You

should then be able to use the software without issues.

If you are still having issues try turning off User Account Control (UAC). This is done in Control Pane

under User Accounts there you will find Turn Account Control on or off.

Windows 7 Note: In order for the Request to work properly on Windows 7 it will need to be installed

as an Admin and compatibility mode will have to be set to “Run this program as and administrator”.

If there are still issues running software, User Account Control (UAC) may have to be adjusted.

Master Password

Upon starting Request for the first time it will ask for a MASTER PASSWORD. This password allows

access to the Prompt Settings (accounting) configurations. This password will be used by the

department manager or network administrator. Please key in a password noting that it will be

required in the future. Once set the password cannot be changed.

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 4 -

Connection to Printers

Once the Request application is installed and run for the first time, It is necessary to connect to a device.

Please ensure that the printer is plugged in and turned on, and the address IP settings configured.

Find Printers

Using the upper menu, select “Printers” then “Find Printers”. This will search the network for any

available printers and provide a list to select from.

1. From the Select Printers window choose the Printer(s) that will

be used.

2. If the Printer is not in the list from the FIND PRINTERS window,

click ADD A PRINTER TO THIS LIST.

3. Select SET IP ADDRESS and enter the IP Address of the IPS

(recommended setup).

4. In the “Description” field, key in a friendly Printer Name that

the User can recognize .

5. TEST the connection.

Note: If the IP address is invalid, the following message is seen.

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 5 -

6. Click OK to return to the SELECT PRINTERS screen and ensure that the printer is selected with a

check mark.

7. Click OK again to return to Request Screen.

8. The roll information should now be seen in the lower main screen to confirm connection.

Setting up the Request Client to submit to

an FTP site

When Request is launched for the first time, it will not be configured to print to any FTP sites or printers.

1. To add an FTP site to the Request client, click OPTION, FIND PRINTERS. The SELECT PRINTERS menu

will open.

2. (Note: If there are checkboxes available on this menu,

Request has detected one or more Windows drivers installed

or shared to the local PC. Ignore them at this time.)

3. Click ADD A PRINTER TO THIS LIST.

4. The ADD PRINTER menu will open.

5. Click the SET FTP ADDRESS radio button.

6. Set IP Address: Enter the IP Address of the FTP site, which should be supplied on the FTP

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 6 -

Information template, provided by the Central Print Site.

7. (Note: If the FTP site is known by the name only, such as ftp.reprocompany.com

, resolve the

numerical address by pinging the FTP address. The ping will display the IP address of the FTP site.)

8. Description: Enter a description for this connection. The description entered here is what will be

displayed as the ‘title’ on the Request main screen. It is possible to enter an FTP name (such as

ftp.reprocompany.com

) in this section as well, if the numerical address is unknown.

9. User ID / Password: Enter the Username and Password for this account, which should be supplied

on the FTP Information template, provided by the Central Print Site.

There is an Anonymous Login available, but most FTP sites will not allow uploading when using an

anonymous connection. So use only when directed.

10. Central Print Site Directory: Enter the directory specified for this particular Customer, if applicable.

This info should be supplied on the FTP Information template, provided by the Central Print Site.

11. Remote Port: The default FTP port is 21, but change this number if instructed by the FTP

Information template, provided by the Central Print Site.

12. Passive FTP Syntax: Check this box if instructed by the Central Print Site.

13. Click the TEST CONNECTION button. If communication is

established, click OK to return to the SELECT PRINTERS menu. (If

communication fails, verify that the FTP IP address, username

and password are correct.)

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 7 -

14. Click OK at the SELECT PRINTERS menu to return to the

main Request screen.

15. Note that the Description that was entered is now part

of the Request Title; i.e. “Support Request.” The SUBMIT

button changes to FTP TRANSFER.

Other Installation Considerations

Prompt Setup

When Request is launched for the first time there will be

a prompted to “Set Master Password”. If Accounting is

going to be used it is important to set the MASTER

PASSWORD at this time. This will stop any unwanted

changes to the software by unauthorized users.

If accounting is not going to be used and no password is

necessary select “OK” to continue.

Pen Tables

1. Pen widths and page sizing are usually part of today’s plot files. If older languages are used

please ensure that a pen table is created for the installation requirements.

2. Raster and Hybrid files are quite common. Please see the “Advanced” button under “Pen

Table” for any customization required. The final result on the print may be your best guide

when establishing desired settings.

Advanced Configuration and Settings

The Request Application is customizable. For advanced customizations please see the Appendix

6.0 - INI Configuration. Please note that any syntax errors in the INI will cause issue with Request.

Modification of the INI is to be performed with great caution.

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 8 -

Main Screen

2

3

4

5

6

1

7

8

9

12

11

10

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 9 -

NO. NAME FUNCTION

1 Printer Selection

Click on the “name” to select the printer you wish to print to if more

than one device installed.

2 Menu

Menu for functions in the GUI and configuration of the software /

system.

3 Folder Select Use this region to select the folder you wish to print files from.

4 File Select Displays the files in a folder to allow selection.

5 Submit After file selection and adjustments, sends job for printing.

6 Key Job Settings This area allows the key details to be applied to a job, if so needed.

7 Pre -View

Files can be pre-viewed prior to printing. Click on this area to pre-

view a file.

8 Printer / Job Info

Displays current printer roll information or status as well as basic job

/ file information

9 Job List Displays files for printing and any function applied to the file

10 Dropbox For drag and drop function of file selection

11 Advanced Job Settings

Allows advanced job and print configurations, such as Zoom,

Stamp, Fold, and Pen Control and 2 Up Printing.

12 Version Number Displays the current version of the Software

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 10 -

Simple Printing

The following describes how to make a basic job submission to the printer.

1. Click on the “ Request” icon on your Desk Top

2. Or from the “Start” button click on:

a. Programs

b.

c. Request

3. Browse to the folder where the files you

wish to print are located on your local PC

or on the network (usual Windows mouse

functions for folder selection).

4. The files in the selected folder will appear

in the right pane. Click on the file(s) to print

which will be shown with a “check mark” in

the box beside the file.

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 11 -

5. The files selected will now also be shown in the lower box noting any zoom, pen, stamp and fold

to be applied.

Note: If advanced features are turned on (this is done in the options pull down) this will allow for

the customization of the job ticket and the Enlarge/reduce column will be shown.

6. Complete any Key Job Settings that may be

required such as user name, zoom, media type,

collation and number of copies / sets.

7. Press the Submit Print Job button.

8. The files selected will be printed.

NOTE:

Later in this manual, descriptions of custom settings which you may wish to apply to prints are

detailed. Custom settings should be configured prior to selection of the files.

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 12 -

Function / Feature Details

Folder Select

Select a folder

a. Using the mouse to select a drive letter, computer or other

location on the PC or network where the files to be printed are

located.

b. Click once to view the files within displayed in the

file region in the right pane.

Folder up

The Folder Up icon takes you to the next higher folder in the folder structure.

Display File types “Browse for”

Request can be configured to only display files that are printable in the

File Select area or to display all file types. The Configured Types are set

by the administrator. Please see the INI Configuration for details on

how to set this feature’s function at the end of this manual.

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 13 -

File Select

Select a file

a. After selection of the folder which contains the files for

printing, files within the folder will be displayed in this area.

The details of the file are also noted, such as size type and

date modified.

Note: This area can be resized within the region provided.

b. Click on the file to be printed: a red Check will indicate that

they are selected.

c. If an invalid file is selected, which cannot be printed, a

note box will appear. (in this case a .hlp file cannot be

printed)

File types which can be selected are:

HPGL/2 formats (.plt, .hpg, .gl2, .000, .rtl, .906, .907, etc.)

HPGL formats

HP-RTL formats

Autodesk DWF (.dwf)

Adobe Portable Document Format (.pdf)*

Postscript (.ps)*

Encapsulated Postscript (.eps)*

TIFF Group 4 (.tif)

CALS Group 4 (.cal)

PCX Monochrome (.pcx)

Intergraph (.cit)

JPEG (.jpg)

Computer Graphics Metafile (.cgm)*

Government Group 4 (.c4)

ASCII File formats (.txt, et cetera)

Format (.tlc)

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 14 -

All file formats that are registered to their respective companies. * Requires an Option

These are some of the most common file extensions. If the file extension differs and the file still

remains a valid type, it will print. That is a .plt file can be renamed .xyz and as long as the structure

remains intact the file will print.

Note: Proprietary file types such as drawing files from AutoCAD (.dwg) and Microstation (.dgn)

cannot be printed.

Recall Last File(s)

The last file(s) sent to be printed (after you press the Submit Button) can be

recalled with this button. This allows quick resubmission if required for

additional changes and sets.

Select All

This button selects all files in the current folder.

Unselect All

This button deselects all files in the current folder

Request Operators Guide

This information is solely for use of Personnel and Authorized Dealers. No part of this publication may be copied, reproduced or

distributed in any form without express written permission from.  2011.

- 15 -

Job List

Selected Files

Once selected all files to be printed are listed here. It includes the file name (with location structure),

pen table, stamp and fold pattern to be applied to each file. This region allows further settings to be

applied to the selected file(s).

Note: This area can be resized within the region provided.

Enlarge / Reduce / Enhanced Scaling

Using Request 6.5 and above, it is possible to scale images to a paper size that is not locked to a

particular roll size.

For instance, if you have an architectural “D-Size” original that is 36 inches wide and 24 inches long

and wanted to scale this to an engineering “A-Size” that is 12 inches wide and 9 inches long, you

simply have to select the image and then choose A Size from the Enlarge/Reduce column in the

selected files area.

Other zoom settings can be applied from the Advanced Job Settings.

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