magicolor 2430 DL/
magicolor 2450
Warranty Exchange
Guide
®
1760667-001C
Trademarks
KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.
magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING
SOLUTIONS U.S.A., INC. All other trademarks are the property of their respective
owners.
Copyright Notice
Copyright © 2005 KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC., One
Magnum Pass, Mobile, AL 36618, USA. All Rights Reserved. This document may not
be copied, in whole or part, nor transferred to any other media or language, without
written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Manual Notice
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this manual and to the equipment described herein without notice.
Considerable effort has been made to ensure that this manual is free of inaccuracies
and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
makes no warranty of any kind including, but not limited to, any implied warranties of
merchantability and fitness for a particular purpose with regard to this manual.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for,
or liability for, errors contained in this manual or for incidental, special, or
consequential damages arising out of the furnishing of this manual, or the use of this
manual in operating the equipment, or in connection with the performance of the
equipment when so operated.
Introduction
1
Introduction
Thank you for contacting a technical support representative to obtain
information about returning your magicolor 2430 DL/magicolor 2450 for
warranty exchange. Follow these instructions very carefully.
If you need additional assistance, refer to the General Information Guide
(included with the original printer) or printer.konicaminolta.com
for worldwide
sources of service and support.
Attention
Failure to follow these instructions could result in voiding your
warranty.
Exchange Procedure
Each of these steps is explained in detail in this guide.
1 Unpack the exchange printer. See page 2.
2 Prepare the original printer—turn it off, unplug the
power cord, and remove the interface cables and dust
cover.
See page 4.
3 Move the consumables (the four toner cartridges, the
drum cartridge, and the transfer belt unit) from the origi-
nal printer to the exchange printer.
See page 6.
4 Finish setting up the exchange printer—plug it in, attach
the interface cables, turn it on, install the dust cover, and
fill the tray with media.
See page 12.
5 Repack the original printer, and call the shipper for
pickup.
See page 14.
Unpack the Exchange Printer2
Unpack the Exchange Printer
Attention
Use caution when unpacking the exchange printer, so the packaging
(including the tape) can be used to repack the printer to be returned.
Exchange
1 Unpack the exchange printer.
WARNING!
The printer weighs approxi-
mately 40 lbs/18 kg without
consumables. Be sure to have
help when lifting and moving it.
Exchange
2 Remove the tape from the
outside of the exchange
printer.
Unpack the Exchange Printer
3
Exchange
3 Open the input and exit trays
on the exchange printer.
Exchange
4 Remove the fuser separators from the exchange printer.
See the instructions on the fuser separator tag for complete
details.
A
D
B
C
Prepare the Original Printer4
Prepare the Original Printer
Original
1 Turn off the original printer, unplug the power cord, and remove
the interface cable(s).
A B
C
magicolor 2430 DL
magicolor 2450
Prepare the Original Printer
5
Original
2 Remove the media and dust cover from the original printer.
Original
3 Close the top cover of the
original printer.
A B
C
c
d
Move the Consumables6
Move the Consumables
Toner Cartridges
Original
1 magicolor 2430 DL: At the control panel of the original printer,
access the ENGINE/SERVICE/REMOVE ALL TONER menu and
choose YES. The toner cartridge carousel moves into removal
position, and OPEN DOOR/REMOVE TONER C displays in the
message window.
magicolor 2450
: At the control panel of the original printer, access
the QUALITY MENU/REPLACE TONER/CYAN and choose YES.
The toner cartridge carousel moves into removal position, and
OPEN DOOR AND/REPLACE C TONER displays in the
message window.
Original
2 Remove the cyan toner cartridge.
A
D
B
C
E
Move the Consumables
7
Original
3 Repeat steps 1 and 2 three more times to move the original
printer’s remaining toner cartridges into removal position and
then remove them: black (K), yellow (Y), and then magenta (M).
Exchange
4 magicolor 2430 DL: At the control panel of the exchange printer,
access the ENGINE/SERVICE/REPLACE TONER menu and
choose CYAN. The toner cartridge carousel moves into position,
and OPEN DOOR/REPLACE TONER C displays in the message
window.
magicolor 2430 DL
: At the control panel of the exchange printer,
access the QUALITY MENU/REPLACE TONER/CYAN and
choose YES. The toner cartridge carousel moves into position,
and OPEN DOOR AND/REPLACE C TONER displays in the
message window.
Move the Consumables8
Exchange
5 Insert the cyan toner cartridge into the exchange printer.
Exchange
6 Repeat steps 4 and 5 three more times to move the toner cartridge
carousel into position on the exchange printer, and insert the
remaining toner cartridges: black (K), yellow (Y), and magenta (M).
A
E
B
C
F
D
Move the Consumables
9
Drum Cartridge
Transfer Belt Unit
Original
1 Open the top cover of the original printer, and then carefully pull
out the drum cartridge.
Exchange
2 Open the top cover of the exchange printer, and then carefully
insert the drum cartridge.
Original
1 With the top cover of the
original printer still open,
disconnect the transfer belt
unit connector.
A B
A B
Move the Consumables10
Original
2 Remove two screws—
one on each side of
the transfer belt unit.
Original
3 Slide out the transfer belt
unit out of the original
printer, and then close the
top cover.
" Be careful not to
scratch the transfer
belt.
Exchange
4 With the top cover of the
exchange printer still open,
slide the transfer belt unit
into place.
Exchange
5 Install two screws—
one on each side of
the transfer belt unit.
Move the Consumables
11
Exchange
6 Connect the transfer belt
unit connector.
Exchange
7 Close the top cover of the
exchange printer.
Original
8 Open the fuser tabs on the
original printer.
" It is important to
release the pressure
on the fuser roller
before shipping the
printer.
Original
9 Close the top cover of the original printer.
Move the Power Cord, Interface Cables, and Dust Cover12
Move the Power Cord, Interface Cables, and
Dust Cover
Exchange
1 Plug the power cord into the
exchange printer and into an
electrical socket.
Exchange
2 Plug the interface cable(s) into the exchange printer.
Exchange
3 Turn on the exchange printer.
magicolor 2430 DL
magicolor 2450
Move the Power Cord, Interface Cables, and Dust Cover
13
Exchange
4 Install the dust cover (2 pieces), and fill the tray with paper.
A
B
C D
E F
Repack the Original Printer14
Repack the Original Printer
Original
1 Replace the packing tape
on the outside of the original
printer.
Original
2 Repack the original printer in the
carton in which the exchange printer
was shipped.
Original
3 Securely tape the top flaps of the shipping carton closed.
Repack the Original Printer
15
Original
4 In the Americas, clearly write the RMA (Return Merchandise
Authorization) number you received from your customer support
representative on the outside of the carton before calling the
shipper for pickup.
" If the RMA number is not prominently visible on the outside
of the return carton, we will not accept receipt.
Original
5 Ship the printer, using the shipper and shipping label provided
with the exchange printer.
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