Draytek Vigor2926 Owner's manual

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Vigor2926 Series User’s Guide

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Vigor2926 Series

Dual-WAN Security Router

User’s Guide

Version: 1.4

Firmware Version: V3.9.1.1

(For future update, please visit DrayTek web site)

Date: September 30, 2019

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Copyrights

reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language without

written permission from the copyright holders.

Trademarks

The following trademarks are used in this document:

 Microsoft is a registered trademark of Microsoft Corp.

 Windows, Windows 95, 98, Me, NT, 2000, XP, Vista, 7 and Explorer are trademarks of Microsoft Corp.

 Apple and Mac OS are registered trademarks of Apple Inc.

 Other products may be trademarks or registered trademarks of their respective manufacturers.

Safety Instructions



Read the installation guide thoroughly before you set up the router.

 The router is a complicated electronic unit that may be repaired only be authorized and qualified personnel.

Do not try to open or repair the router yourself.

 Do not place the router in a damp or humid place, e.g. a bathroom.

 The router should be used in a sheltered area, within a temperature range of +5 to +40 Celsius.

 Do not expose the router to direct sunlight or other heat sources. The housing and electronic components

may be damaged by direct sunlight or heat sources.

 Do not deploy the cable for LAN connection outdoor to prevent electronic shock hazards.

 Keep the package out of reach of children.

 When you want to dispose of the router, please follow local regulations on conservation of the environment.

Warranty

 We warrant to the original end user (purchaser) that the router will be free from any defects in workmanship

or materials for a period of two (2) years from the date of purchase from the dealer. Please keep your

purchase receipt in a safe place as it serves as proof of date of purchase. During the warranty period, and upon

proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials,

we will, at our discretion, repair or replace the defective products or components, without charge for either

parts or labor, to whatever extent we deem necessary tore-store the product to proper operating condition.

Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and

will be offered solely at our discretion. This warranty will not apply if the product is modified, misused,

tampered with, damaged by an act of God, or subjected to abnormal working conditions. The warranty does

not cover the bundled or licensed software of other vendors. Defects which do not significantly affect the

usability of the product will not be covered by the warranty. We reserve the right to revise the manual and

online documentation and to make changes from time to time in the contents hereof without obligation to

notify any person of such revision or changes.

Be a Registered Owner

 Web registration is preferred. You can register your Vigor router via http://www.DrayTek.com.

Firmware & Tools Updates

 Due to the continuous evolution of DrayTek technology, all routers will be regularly upgraded. Please consult

the DrayTek web site for more information on newest firmware, tools and documents.

http://www.DrayTek.com

Contacting DrayTek

If the router still cannot work correctly after trying many efforts, please contact your dealer for

further help right away. For any questions, please feel free to send e-mail to [email protected]

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Part I Installation.................................................................................................................i

I-1 Introduction ................................................................................................................................... 1

I-1-1 Indicators and Connectors .................................................................................................. 2

I-1-1-1 For Vigor2926 / Vigor2926L.............................................................. 2

I-1-1-2 For Vigor2926n / Vigor2926ac / Vigor2926Lac / Vigor2926Ln...................... 4

I-1-1-3 For Vigor2926Vac .......................................................................... 8

I-1-2 Notes for Antenna Installation (for “L” model)................................................................... 10

I-2 Hardware Installation .................................................................................................................. 12

I-2-1 Installing Vigor Router....................................................................................................... 12

I-2-2 Wall-Mounted Installation.................................................................................................. 13

I-2-3 Installing USB Printer to Vigor Router............................................................................... 14

I-3 Accessing Web Page.................................................................................................................. 21

I-4 Changing Password.................................................................................................................... 23

I-5 Dashboard................................................................................................................................... 24

I-5-1 Virtual Panel...................................................................................................................... 25

I-5-2 Name with a Link............................................................................................................... 25

I-5-3 Status for LTE.................................................................................................................... 26

I-5-4 Quick Access for Common Used Menu ............................................................................ 26

I-5-5 GUI Map ............................................................................................................................ 27

I-5-6 Web Console..................................................................................................................... 28

I-5-7 Config Backup................................................................................................................... 29

I-5-8 Manual............................................................................................................................... 29

I-5-9 Logout................................................................................................................................ 29

I-5-10 Online Status................................................................................................................... 30

I-5-10-1 Physical Connection.....................................................................30

I-5-10-2 Virtual WAN..............................................................................33

I-6 Quick Start Wizard ...................................................................................................................... 34

I-6-1 For WAN1/WAN2 (Ethernet)............................................................................................. 35

I-6-2 For WAN3/WAN4 (USB).................................................................................................... 43

I-6-3 For LTE WAN.................................................................................................................... 45

I-7 Service Activation Wizard ........................................................................................................... 47

I-8 MyVigor Services........................................................................................................................ 50

I-8-1 Registering Vigor Router................................................................................................... 50

I-8-2 Service Status ................................................................................................................... 54

Part II Connectivity ..........................................................................................................57

II-1 WAN........................................................................................................................................... 58

Web User Interface.................................................................................................................... 60

II-1-1 General Setup .................................................................................................................. 60

II-1-1-1 WAN1/WAN2 with Ethernet............................................................63

II-1-1-2 WAN3/WAN4 (USB).......................................................................65

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II-1-2 Internet Access................................................................................................................. 67

II-1-2-1 Details Page for PPPoE in WAN1/WAN2 (Physical Mode: Ethernet) .............70

II-1-2-2 Details Page for Static or Dynamic IP in WAN1/WAN2 (Physical Mode: Ethernet)

.......................................................................................................73

II-1-2-3 Details Page for PPTP/L2TP in WAN1/WAN2 (Physical Mode: Ethernet) .......76

II-1-2-4 Details Page for 3G/4G USB Modem (PPP mode) in WAN3/WAN4................79

II-1-2-5 Details Page for 3G/4G USB Modem (DHCP mode) in WAN3/WAN4..............81

II-1-2-6 Details Page for 3G/4G USB Modem (DHCP mode) in LTE WAN ..................83

II-1-2-7 Details Page for IPv6 – Offline in WAN1/WAN2/WAN3/WAN4....................87

II-1-2-8 Details Page for IPv6 – PPP in WAN1/WAN2 .........................................88

II-1-2-9 Details Page for IPv6 – TSPC in WAN1/WAN2/WAN3/WAN4.......................89

II-1-2-10 Details Page for IPv6 – AICCU in WAN1/WAN2/WAN3/WAN4....................91

II-1-2-11 Details Page for IPv6 – DHCPv6 Client in WAN1/WAN2...........................93

II-1-2-12 Details Page for IPv6 – Static IPv6 in WAN1/WAN2 ...............................94

II-1-2-13 Details Page for IPv6 – 6in4 Static Tunnel in WAN1/WAN2......................96

II-1-2-14 Details Page for IPv6 – 6rd in WAN1/WAN2 ........................................97

II-1-3 Multi-VLAN ....................................................................................................................... 99

II-1-4 WAN Budget................................................................................................................... 104

II-1-4-1 General Setup .......................................................................... 104

II-1-4-2 Status .................................................................................... 107

Application Notes..................................................................................................................... 108

A-1 How to set up Multi-VLAN for triple play deployment?.............................. 108

A-2 Load Balancing and Failover for multi-WAN Vigor Routers.......................... 113

II-2 LAN...........................................................................................................................................115

Web User Interface.................................................................................................................. 117

II-2-1 General Setup ................................................................................................................ 117

II-2-1-1 Details Page for LAN1 – Ethernet TCP/IP and DHCP Setup...................... 119

II-2-1-2 Details Page for LAN2 ~ LAN8 and DMZ ............................................ 123

II-2-1-3 Details Page for IP Routed Subnet .................................................. 125

II-2-1-4 Details Page for LAN IPv6 Setup..................................................... 126

II-2-1-5 Advanced DHCP Options .............................................................. 130

Application Notes..................................................................................................................... 132

A-1 Multi-subnet Application - How to utilize Vigor router with non-NAT? ........... 132

II-2-2 VLAN.............................................................................................................................. 135

II-2-3 Bind IP to MAC............................................................................................................... 140

II-2-4 LAN Port Mirror............................................................................................................... 143

II-2-5 Wired 802.1x .................................................................................................................. 144

II-3 Hardware Acceleration............................................................................................................. 145

II-3-1 Setup .............................................................................................................................. 145

II-4 NAT.......................................................................................................................................... 147

Web User Interface.................................................................................................................. 148

II-4-1 Port Redirection.............................................................................................................. 148

II-4-2 DMZ Host ....................................................................................................................... 152

II-4-3 Open Ports ..................................................................................................................... 155

II-4-4 Port Triggering................................................................................................................ 157

II-4-5 ALG................................................................................................................................. 159

II-5 Applications.............................................................................................................................. 160

Web User Interface.................................................................................................................. 162

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II-5-1 Dynamic DNS................................................................................................................. 162

II-5-2 LAN DNS / DNS Forwarding.......................................................................................... 168

II-5-3 DNS Security.................................................................................................................. 171

II-5-3-1 General Setup .......................................................................... 171

II-5-3-2 Domain Diagnose....................................................................... 172

II-5-4 Schedule......................................................................................................................... 173

II-5-5 RADIUS/TACACS+........................................................................................................ 175

II-5-5-1 External RADIUS........................................................................ 175

II-5-5-2 Internal RADIUS ........................................................................ 177

II-5-5-3 External TACACS+...................................................................... 180

II-5-6 Active Directory/LDAP.................................................................................................... 181

II-5-6-1 General Setup .......................................................................... 181

II-5-6-2 Active Directory / LDAP Profiles .................................................... 182

II-5-7 UPnP.............................................................................................................................. 183

II-5-8 IGMP............................................................................................................................... 184

II-5-8-1 General Setting ........................................................................ 184

II-5-8-2 Working Status ......................................................................... 185

II-5-9 Wake on LAN ................................................................................................................. 186

II-5-10 SMS / Mail Alert Service............................................................................................... 187

II-5-10-1 SMS Alert............................................................................... 187

II-5-10-2 Mail Alert.............................................................................. 188

II-5-11 Bonjour......................................................................................................................... 189

II-5-12 High Availability............................................................................................................ 192

II-5-12-1 General Setup......................................................................... 193

II-5-12-2 Config Sync ............................................................................ 195

II-5-13 Local 802.1X General Setup........................................................................................ 197

Application Notes..................................................................................................................... 199

A-1 How to use High Availability?............................................................. 199

A-2 How to use DrayDDNS?..................................................................... 207

A-3 How to Configure Customized DDNS?.................................................... 212

A-4 How to Implement the LDAP/AD Authentication for User Management? ......... 216

II-6 Routing..................................................................................................................................... 219

Web User Interface.................................................................................................................. 220

II-6-1 Static Route.................................................................................................................... 220

II-6-2 Load-Balance /Route Policy........................................................................................... 226

II-6-2-1 General Setup .......................................................................... 226

II-6-2-2 Diagnose................................................................................. 231

II-6-3 BGP................................................................................................................................ 234

II-6-3-1 Basic Settings........................................................................... 234

II-6-3-1 Static Network ......................................................................... 235

Application Notes..................................................................................................................... 236

A-1 How to set up Address Mapping with Route Policy? .................................. 236

A-2 How to use destination domain name in a route policy?............................. 238

A-3 How to use a Public IP on LAN............................................................ 240

A-4 Introduction to Load Balance/Route Policy ............................................ 245

II-7 LTE........................................................................................................................................... 248

Web User Interface.................................................................................................................. 249

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II-7-1 General Settings............................................................................................................. 249

II-7-1-1 SMS Quota............................................................................... 249

II-7-1-2 SMS Inbox/Outbox Policy ............................................................. 250

II-7-2 SMS Inbox...................................................................................................................... 251

II-7-3 Send SMS ...................................................................................................................... 254

II-7-4 Router Commands ......................................................................................................... 255

II-7-5 Status ............................................................................................................................. 257

Part III Wireless LAN......................................................................................................259

III-1 Wireless LAN (2.4GHz/5GHz) ................................................................................................ 260

Web User Interface.................................................................................................................. 263

III-1-1 Wireless Wizard............................................................................................................. 263

III-1-2 General Setup ............................................................................................................... 267

III-1-3 Security.......................................................................................................................... 269

III-1-4 Access Control .............................................................................................................. 272

III-1-5 WPS............................................................................................................................... 274

III-1-6 WDS .............................................................................................................................. 277

III-1-7 Advanced Setting .......................................................................................................... 281

III-1-8 Station Control............................................................................................................... 283

III-1-9 Bandwidth Management................................................................................................ 284

III-1-10 AP Discovery............................................................................................................... 285

III-1-11 Airtime Fairness........................................................................................................... 286

III-1-12 Band Steering.............................................................................................................. 288

III-1-13 Roaming...................................................................................................................... 292

III-1-14 Station List................................................................................................................... 293

Part IV VoIP.....................................................................................................................295

IV-1 VoIP ........................................................................................................................................ 296

Web User Interface.................................................................................................................. 298

IV-1-1 VoIP Wizard.................................................................................................................. 298

IV-1-2 General Settings ........................................................................................................... 300

IV-1-3 SIP Accounts................................................................................................................. 303

IV-1-4 DialPlan......................................................................................................................... 308

IV-1-4-1 Phone Book............................................................................. 308

IV-1-4-2 Digit Map ............................................................................... 310

IV-1-4-3 Call Barring ............................................................................ 312

IV-1-4-4 Regional ................................................................................ 314

IV-1-4-5 PSTN Setup............................................................................. 315

IV-1-5 Phone Settings.............................................................................................................. 316

IV-1-6 Status............................................................................................................................ 320

IV-1-7 Diagnostics.................................................................................................................... 322

IV-1-7-1 Caller ID ................................................................................ 322

IV-1-7-2 Tone..................................................................................... 322

Part V VPN......................................................................................................................323

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V-1 VPN and Remote Access ........................................................................................................ 324

Web User Interface.................................................................................................................. 325

V-1-1 VPN Client Wizard ......................................................................................................... 325

V-1-2 VPN Server Wizard........................................................................................................ 332

V-1-3 Remote Access Control ................................................................................................. 336

V-1-4 PPP General Setup........................................................................................................ 337

V-1-5 IPsec General Setup...................................................................................................... 339

V-1-6 IPsec Peer Identity......................................................................................................... 340

V-1-7 OpenVPN....................................................................................................................... 343

V-1-7-1 General Setup .......................................................................... 343

V-1-7-2 Client Config............................................................................ 344

V-1-8 Remote Dial-in User....................................................................................................... 346

V-1-9 LAN to LAN.................................................................................................................... 349

V-1-10 VPN Trunk Management ............................................................................................. 360

V-1-11 Connection Management............................................................................................. 369

Application Notes..................................................................................................................... 371

A-1 How to Build a LAN-to-LAN VPN Between Vigor Routers via IPsec Main Mode ... 371

A-2 How to Build a LAN-to-LAN VPN Between Vigor Routers via IKEv2................. 376

V-2 SSL VPN.................................................................................................................................. 379

Web User Interface.................................................................................................................. 380

V-2-1 General Setup................................................................................................................ 380

V-2-2 User Account.................................................................................................................. 381

V-2-3 User Group..................................................................................................................... 385

V-2-4 Online User Status......................................................................................................... 387

V-3 Certificate Management........................................................................................................... 388

Web User Interface.................................................................................................................. 389

V-3-1 Local Certificate ............................................................................................................. 389

V-3-2 Trusted CA Certificate.................................................................................................... 393

V-3-3 Certificate Backup.......................................................................................................... 395

V-3-4 Self-Signed Certificate................................................................................................... 396

Part VI Security..............................................................................................................397

VI-1 Firewall ................................................................................................................................... 398

Web User Interface.................................................................................................................. 400

VI-1-1 General Setup............................................................................................................... 400

VI-1-2 Filter Setup.................................................................................................................... 405

VI-1-3 Defense Setup .............................................................................................................. 415

VI-1-3-1 DoS Defense............................................................................ 415

VI-1-3-2 Spoofing Defense...................................................................... 418

VI-1-4 Diagnose....................................................................................................................... 418

Application Notes..................................................................................................................... 421

A-1 How to Configure Certain Computers Accessing to Internet........................ 421

VI-2 Central Security Management (CSM) .................................................................................... 425

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Web User Interface.................................................................................................................. 426

VI-2-1 APP Enforcement Profile.............................................................................................. 426

VI-2-2 APPE Signature Upgrade............................................................................................. 428

VI-2-3 URL Content Filter Profile............................................................................................. 430

VI-2-4 Web Content Filter Profile............................................................................................. 434

VI-2-5 DNS Filter Profile .......................................................................................................... 438

Application Notes..................................................................................................................... 440

A-1 How to Create an Account for MyVigor ................................................. 440

A-2 How to Block Facebook Service Accessed by the Users via Web Content Filter / URL

Content Filter.................................................................................... 445

Part VII Management .....................................................................................................451

VII-1 System Maintenance............................................................................................................. 452

Web User Interface.................................................................................................................. 453

VII-1-1 System Status.............................................................................................................. 454

VII-1-2 TR-069 ......................................................................................................................... 456

VII-1-2-1 ACS and CPE Settings ................................................................ 456

VII-1-2-2 Reporting Configuration ............................................................ 458

VII-1-2-3 Export Parameters ................................................................... 459

VII-1-3 Administrator Password............................................................................................... 460

VII-1-4 User Password............................................................................................................. 463

VII-1-5 Login Page Greeting.................................................................................................... 466

VII-1-6 Configuration Backup................................................................................................... 468

VII-1-7 Syslog/Mail Alert .......................................................................................................... 471

VII-1-8 Time and Date.............................................................................................................. 474

VII-1-9 SNMP........................................................................................................................... 475

VII-1-10 Management.............................................................................................................. 477

VII-1-10-1 IPv4 Management Setup ........................................................... 477

VII-1-10-2 IPv6 Management Setup ........................................................... 479

VII-1-10-3 LAN Management Setup............................................................ 480

VII-1-11 Panel Control ............................................................................................................. 481

VII-1-11-1 LED .................................................................................... 481

VII-1-11-2 Button ................................................................................ 482

VII-1-11-3 USB .................................................................................... 483

VII-1-11-4 LAN Port.............................................................................. 483

VII-1-12 Self-Signed Certificate ............................................................................................... 484

VII-1-13 Reboot System........................................................................................................... 486

VII-1-14 Firmware Upgrade ..................................................................................................... 487

VII-1-15 Firmware Backup....................................................................................................... 488

VII-1-16 Activation.................................................................................................................... 489

VII-1-17 Internal Service User List........................................................................................... 491

VII-1-18 Dashboard Control..................................................................................................... 492

VII-2 Bandwidth Management........................................................................................................ 493

Web User Interface.................................................................................................................. 495

VII-2-1 Sessions Limit.............................................................................................................. 495

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VII-2-2 Bandwidth Limit............................................................................................................ 497

VII-2-3 Quality of Service......................................................................................................... 499

VII-2-4 APP QoS...................................................................................................................... 505

VII-3 User Management................................................................................................................. 507

Web User Interface.................................................................................................................. 508

VII-3-1 General Setup.............................................................................................................. 508

VII-3-2 User Profile .................................................................................................................. 510

VII-3-3 User Group................................................................................................................... 515

VII-3-4 User Online Status....................................................................................................... 516

Application Notes..................................................................................................................... 518

A-1 How to authenticate clients via User Management................................... 518

A-2 How to use Landing Page Feature ....................................................... 527

VII-4 Hotspot Web Portal................................................................................................................ 532

Web User Interface.................................................................................................................. 532

VII-4-1 Profile Setup................................................................................................................. 532

VII-4-1-1 Login Method.......................................................................... 533

VII-4-1-2 Steps for Configuring a Web Portal Profile...................................... 533

VII-4-2 User Information........................................................................................................... 550

VII-4-2-1 User Info............................................................................... 550

VII-4-2-2 Database Setup ....................................................................... 551

VII-4-3 Quota Management ..................................................................................................... 553

VII-4-4 PIN Generator.............................................................................................................. 556

VII-4-4-1 PIN Status.............................................................................. 556

VII-4-4-2 PIN Generator......................................................................... 557

VII-4-4-3 PIN Voucher ........................................................................... 558

Application Notes..................................................................................................................... 560

A-1 How to allow users login to Vigor’s Hotspot with their social media accounts (e.g.,

Facebook & Google)............................................................................. 560

A-2 How to allow hotspot clients to get login PIN code via SMS?........................ 568

VII-5 Central Management (VPN).................................................................................................. 575

Web User Interface.................................................................................................................. 576

VII-5-1 General Setup.............................................................................................................. 576

VII-5-1-1 General Settings...................................................................... 576

VII-5-1-2 IPsec VPN Settings.................................................................... 577

VII-5-2 CPE Management........................................................................................................ 578

VII-5-2-1 Managed Device List ................................................................. 578

VII-5-2-2 CPE Maintenance ..................................................................... 581

VII-5-2-3 Google Map............................................................................ 584

VII-5-3 VPN Management........................................................................................................ 585

VII-5-4 Log & Alert ................................................................................................................... 586

Application Notes..................................................................................................................... 587

A-1 CVM Application - How to manage the CPE (router) through Vigor2926 series? . 587

A-2 CVM Application - How to build the VPN between remote devices and Vigor2926

series? ............................................................................................. 591

A-3 CVM Application - How to upgrade CPE firmware through Vigor2926 series?.... 593

VII-6 Central Management (AP)..................................................................................................... 596

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Web User Interface.................................................................................................................. 597

VII-6-1 Dashboard.................................................................................................................... 597

VII-6-2 Status........................................................................................................................... 598

VII-6-3 WLAN Profile................................................................................................................ 599

VII-6-4 AP Maintenance........................................................................................................... 604

VII-6-5 AP Map ........................................................................................................................ 605

VII-6-6 Traffic Graph................................................................................................................ 610

VII-6-7 Rogue AP Detection..................................................................................................... 611

VII-6-8 Event Log..................................................................................................................... 614

VII-6-9 Total Traffic.................................................................................................................. 614

VII-6-10 Station Number.......................................................................................................... 615

VII-6-11 Load Balance............................................................................................................. 615

Application Notes..................................................................................................................... 617

A-1 How to use AP Management function (in Vigor2926) to check AP status and deploy

WLAN profile..................................................................................... 617

VII-7 Central Management (Switch)............................................................................................... 620

Web User Interface.................................................................................................................. 621

VII-7-1 Status........................................................................................................................... 621

VII-7-1-1 Switch Status.......................................................................... 621

VII-7-1-2 Switch Hierarchy ..................................................................... 624

VII-7-1-3 Detailed Info .......................................................................... 625

VII-7-2 Profile........................................................................................................................... 626

VII-7-3 Group........................................................................................................................... 630

VII-7-4 Maintenance................................................................................................................. 632

VII-7-5 Alert and Log................................................................................................................ 633

VII-7-5-1 Alert Setup............................................................................ 633

VII-7-5-2 Switch and Port Setup............................................................... 634

VII-7-5-3 Alert Logs.............................................................................. 636

VII-7-6 Database Setup ........................................................................................................... 637

VII-7-7 Support List.................................................................................................................. 638

VII-8 Central Management (External Devices) .............................................................................. 639

Part VIII Others...............................................................................................................641

VIII-1 Objects Settings.................................................................................................................... 642

Web User Interface.................................................................................................................. 643

VIII-1-1 IP Object ..................................................................................................................... 643

VIII-1-2 IP Group...................................................................................................................... 647

VIII-1-3 IPv6 Object.................................................................................................................. 648

VIII-1-4 IPv6 Group.................................................................................................................. 650

VIII-1-5 Service Type Object.................................................................................................... 651

VIII-1-6 Service Type Group.................................................................................................... 653

VIII-1-7 Keyword Object........................................................................................................... 655

VIII-1-8 Keyword Group........................................................................................................... 657

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VIII-1-9 File Extension Object.................................................................................................. 658

VIII-1-10 SMS/Mail Service Object .......................................................................................... 660

VIII-1-11 Notification Object..................................................................................................... 665

VIII-1-12 String Object ............................................................................................................. 667

VIII-1-13 Country Object.......................................................................................................... 668

Application Notes..................................................................................................................... 671

A-1 How to Send a Notification to Specified Phone Number via SMS Service in WAN

Disconnection .................................................................................... 671

VIII-2 USB Application.................................................................................................................... 675

Web User Interface.................................................................................................................. 676

VIII-2-1 USB General Settings................................................................................................. 676

VIII-2-2 USB User Management.............................................................................................. 677

VIII-2-3 File Explorer................................................................................................................ 679

VIII-2-4 USB Device Status...................................................................................................... 680

VIII-2-5 Temperature Sensor................................................................................................... 681

VIII-2-6 Modem Support List.................................................................................................... 683

VIII-2-7 SMB Client Support List.............................................................................................. 684

Application Notes..................................................................................................................... 685

A-1 How can I get the files from USB storage device connecting to Vigor router? ... 685

Part IX Troubleshooting ................................................................................................689

IX-1 Diagnostics............................................................................................................................. 690

Web User Interface.................................................................................................................. 691

IX-1-1 Dial-out Triggering......................................................................................................... 691

IX-1-2 Routing Table................................................................................................................ 692

IX-1-3 ARP Cache Table ......................................................................................................... 693

IX-1-4 IPv6 Neighbour Table ................................................................................................... 694

IX-1-5 DHCP Table.................................................................................................................. 695

IX-1-6 NAT Sessions Table ..................................................................................................... 696

IX-1-7 DNS Cache Table......................................................................................................... 697

IX-1-8 Ping Diagnosis.............................................................................................................. 698

IX-1-9 Data Flow Monitor......................................................................................................... 699

IX-1-10 Traffic Graph............................................................................................................... 702

IX-1-11 VPN Graph.................................................................................................................. 703

IX-1-12 Trace Route ................................................................................................................ 704

IX-1-13 Syslog Explorer........................................................................................................... 705

IX-1-14 IPv6 TSPC Status....................................................................................................... 706

IX-1-15 High Availability Status ............................................................................................... 707

IX-1-16 Authentication Information.......................................................................................... 709

IX-1-17 DoS Flood Table......................................................................................................... 710

IX-1-18 Route Policy Diagnosis............................................................................................... 711

IX-2 Checking If the Hardware Status Is OK or Not....................................................................... 713

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IX-3 Checking If the Network Connection Settings on Your Computer Is OK or Not..................... 714

IX-4 Pinging the Router from Your Computer ................................................................................ 717

IX-5 Checking If the ISP Settings are OK or Not............................................................................ 718

IX-6 Problems for 3G/4G Network Connection.............................................................................. 719

IX-7 Backing to Factory Default Setting If Necessary.................................................................... 720

Part X Telnet Commands...............................................................................................721

Accessing Telnet of Vigor2926....................................................................................................... 722

Index ...............................................................................................................................982

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This part will introduce Vigor router and guide to

install the device in hardware and software.

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Vigor2926 series integrates IP layer QoS, NAT session/bandwidth management to help users

control works well with large bandwidth.

By adopting hardware-based VPN platform and hardware encryption of AES/DES/3DES, the

router increases the performance of VPN greatly, and offers several protocols (such as

IPSec/PPTP/L2TP) with VPN tunnels.

The object-based design used in SPI (Stateful Packet Inspection) firewall allows users to set

firewall policy with ease. CSM (Content Security Management) provides users control and

management in IM (Instant Messenger) and P2P (Peer to Peer) more efficiency than before. By

the way, DoS/DDoS prevention and URL/Web content filter strengthen the security outside

and control inside. Object-based firewall is flexible and allows your network be safe.

User Management implemented on your router firmware can allow you to prevent any

computer from accessing your Internet connection without a username or password. You can

also allocate time budgets to your employees within office network.

With the 6-port Gigabit switch on the LAN side provides extremely high speed connectivity for

the highest speed local data transfer of any server or local PCs. The tagged VLANs

(IEEE802.1Q) can mark data with a VLAN identifier. This identifier can be carried through an

onward Ethernet switch to specific ports. The specific VLAN clients can also pick up this

identifier as it is just passed to the LAN. You can set the priorities for LAN-side QoS. You can

assign each of VLANs to each of the different IP subnets that the router may also be operating,

to provide even more isolation. The said functionality is tag-based Multi-subnet

(Multiple-Private LAN Subnets).

On the Wireless-equipped models (Vigor2926n/n-plus/Vn/Vn-plus/ac/Vac) each of the

wireless SSIDs can also be grouped within one of the VLANs.

In addition, Vigor2926 series supports USB interface for connecting USB printer to share

printing function or 3G USB modem for network connection.

Vigor2926 series provides two-level management to simplify the configuration of network

connection. The user mode allows user accessing into WEB interface via simple configuration.

However, if users want to have advanced configurations, they can access into WEB interface

through admin mode.

Vigor2926 Series User’s Guide

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Before you use the Vigor router, please get acquainted with the LED indicators and

connectors first.

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LED Status Explanation

Blinking The router is powered on and running normally. ACT (Activity)

Off The router is powered off.

On Internet connection is ready.

Off Internet connection is not ready.

WAN1~WAN2

Blinking The data is transmitting.

QoS

On The QoS function is active.

On SIM card is connected and running normally.

Off LTE device is not detected or encounters troubles

(e.g., No SIM, SIM PIN error, SIM deactivated)

LTE

Blinking Quickly: The data is transmitting.

Slowly: LTE device is in dialing up procedure.

On USB device is connected and ready for use. USB1~USB2/

USB

Blinking The data is transmitting.

WCF On The Web Content Filter is active. (It is enabled from

Firewall >> General Setup).

On The VPN tunnel is active.

Off VPN service is disabled.

VPN

Blinking Traffic is passing through VPN tunnel.

On The DMZ function is enabled.

Off The DMZ function is disabled.

DMZ

Blinking The data is transmitting.

LED on Connector

On The port is connected.

Off The port is disconnected.

Left

LED

Blinking The data is transmitting.

On The port is connected with 1000Mbps.

LAN1~LAN4

Right

LED

Off The port is connected with 10/100Mbps.

On The port is connected.

Off The port is disconnected.

Left

LED

Blinking The data is transmitting.

WAN1~

WAN2

Right On The port is connected with 1000Mbps.

Vigor2926 Series User’s Guide

3

LED

Off The port is connected with 10/100Mbps

Switch on Rear Side (Jack for LTE device)

Interface Description

Factory Reset Restore the default settings. Usage: Turn on the router (ACT LED is

blinking). Press the hole and keep for more than 5 seconds. When you

see the ACT LED begins to blink rapidly than usual, release the button.

Then the router will restart with the factory default configuration.

LAN1~LAN5 Connecters for local network devices.

WAN1~WAN2 Connecter for local network devices or modem for accessing Internet.

USB1~USB2 Connector for a USB device (for 3G/4G USB Modem or printer or

Environmental Thermometer).

PWR Connecter for a power adapter.

ON/OFF Power Switch.

SIM Card Slot Connector for a SIM card.

The port “P5 / WAN2” is switchable. It can be used for LAN connection or WAN connection

according to the settings configured in WUI.

Vigor2926 Series User’s Guide

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LED Status Explanation

Blinking The router is powered on and running normally. ACT (Activity)

Off The router is powered off.

On Internet connection is ready.

Off Internet connection is not ready.

WAN1~WAN2

Blinking The data is transmitting.

QoS

On The QoS function is active.

On SIM card is connected and running normally.

Off LTE device is not detected or encounters troubles

(e.g., No SIM, SIM PIN error, SIM deactivated)

LTE

Blinking Quickly: The data is transmitting.

Slowly: LTE device is in dialing up procedure.

On USB device is connected and ready for use. USB

Blinking The data is transmitting.

WCF On The Web Content Filter is active. (It is enabled from

Firewall >> General Setup).

On

2.4G/5G: Wireless access point with bandwidth of

2.4GHz/5GHz is ready.

WLAN: Wireless access point is ready.

2.4G/5G/WLAN

Blinking

It will blink slowly while wireless traffic goes through.

ACT and WLAN LEDs blink quickly and simultaneously

when WPS is working, and will return to normal

condition after two minutes. (You need to setup WPS

within 2 minutes.)

On The DMZ function is enabled.

DMZ

Off The DMZ function is disabled.

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