Medion MD 17024 User manual

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12. Service-Adressen

12.1. Deutschland

Weiße Ware

 01805 - 699 666  01805 - 665 566

Multimedia

 01805 - 633 466  01805 - 654 654

CE-Produkte

 01805 - 633 633  01805 - 665 566

(0,14 €/Min. aus dem dt. Festnetz, Mobilfunk max. 0,42 €/Min.)

 Mo. - Fr.: 07:00 - 23:00

Sa. - So.: 10:00 - 18:00

 www.medion.de

@ Bitte benutzen Sie das Kontaktformular unter www.medion.com/contact

12.2. Österreich

 0810 - 001 048

(0,10 €/Min. aus dem Festnetz)

 07242 - 939 675 92

 Mo. - Fr.: 08:00 - 21:00

Sa. - So.: 10:00 - 18:00

 www.medion.at

@ Bitte benutzen Sie das Kontaktformular unter www.medion.com/contact

12.3. Schweiz

 0848 - 33 33 32

(0,08 CHF/min, abweichende Kosten aus dem Mobilfunknetz)

 Mo. - Fr.: 09:00 - 19:00

 www.medion.ch

@ Bitte benutzen Sie das Kontaktformular unter www.medion.com/contact

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Contents

1. About these instructions........................................................................... 52

1.1. Symbols and signal words used in these instructions ..............................52

2. Package contents ....................................................................................... 53

3. Proper use ................................................................................................. 53

4. Safety information .................................................................................... 54

4.1. Setting up .................................................................................................................55

4.2. Mains connection ..................................................................................................55

4.3. Faults ..........................................................................................................................56

4.4. Handling the appliance safely ...........................................................................56

4.5. Cleaning the appliance ........................................................................................58

5. Appliance overview .................................................................................. 59

6. Initial operation and use ........................................................................... 60

6.1. Rinsing .......................................................................................................................60

6.2. Using the coffee machine ...................................................................................60

6.3. End of the brewing process ...............................................................................61

6.4. Switching off the device ......................................................................................61

6.5. Cleaning and descaling .......................................................................................61

7. Disposal ...................................................................................................... 62

8. Technical data ............................................................................................ 62

9. Conformity information ............................................................................ 62

10. Legal notice ................................................................................................ 63

11. General Warranty Conditions ................................................................... 63

11.1. General information ..............................................................................................63

11.2. Special warranty conditions for repair on site or replacement on site 65

12. Service Address.......................................................................................... 65

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1. About these instructions

Read the safety instructions carefully before using the appliance for the

first time. Note the warnings on the appliance and in the operating in-

structions. Always keep the operating instructions close to hand. If you

sell the appliance or give it away, make sure you also hand over these in-

structions and the warranty card.

1.1. Symbols and signal words used in these

instructions

DANGER!

Warning of immediate risk of fatal injury!

WARNING!

Warning of possible risk of fatal injury and/or serious

irreversible injuries!

CAUTION!

Please follow the instructions to prevent injuries and

property damage!

ATTENTION!

Please follow the guidelines to avoid damage to prop-

erty!

PLEASE NOTE!

Additional information on using theappliance.

PLEASE NOTE!

Please follow the guidelines in the operating instructions!

WARNING!

Warning: risk of electric shock!

• Bullet point/information on steps during operation

 Instructions to be carried out

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2. Package contents

WARNING!

Risk of suffocation

There is a risk of suffocation if plastic packaging or

small parts are inhaled or swallowed.

 Keep the packaging out of reach of children.

When unpacking, ensure that the following parts are included:

• Coffee machine

• Permanent filter

• Coffee measure

• Glass jug with lid

• Operating instructions and warranty card

3. Proper use

The appliance is intended for preparation of coffee.

This appliance is intended to be used in private households and

similar household applications, such as:

− in kitchens for employees in shops, offices and other com-

mercial areas;

− on agricultural estates;

− by customers in hotels, motels and other residential facili-

ties;

− in bed & breakfast accommodation.

The appliance is not suitable for commercial or industrial use.

Please note that we shall not be liable in cases of improper use:

• Do not modify the appliance without our consent and do not

use any auxiliary equipment which we have not approved or

supplied.

• Use only spare parts and accessories that we have supplied or

approved.

• Heed all the information in these operating instructions, es-

pecially the safety information. Any other use is deemed im-

proper and can cause personal injury or property damage.

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• Do not expose the appliance to extreme conditions. The fol-

lowing should be avoided:

− High levels of humidity or moisture

− Extremely high or low temperatures

− Direct sunlight

− Naked flames

4. Safety information

WARNING!

Risk of injury for children or persons with limit-

ed physical, sensory or mental capabilities (for ex-

ample partially disabled people or older persons

with limited physical and mental capabilities) or no

knowledge and experience (older children, for ex-

ample).

 Keep the appliance and its accessories out of the reach of chil-

dren.

 This appliance may be used by children over the age of 8 and

by persons with reduced physical, sensory or mental abilities

or by those without experience and/or knowledge, if they are

supervised or have been instructed in the safe use of the ap-

pliance and have understood the dangers that result from it.

Children must not play with the appliance. Cleaning and user

maintenance must not be carried out by children, unless they

are aged 8 or over and are supervised.

 Children younger than 8 should be kept away from the appli-

ance and the power cord.

 Keep all used packaging materials (bags and pieces of poly-

styrene, etc.) out of the reach of children.

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4.1. Setting up

WARNING!

Risk of fire/short circuit

There is a risk of short circuit or fire if the appliance is

set up incorrectly.

 Place the appliance on a heat-resistant, sturdy, level surface.

 Avoid the use of extension cables in order to prevent tripping.

 Never place the appliance on the edge of a table – it could tip

over and fall.

 The casing becomes hot during use. Therefore, only touch the

appliance during operation using the buttons and handles

provided for this purpose.

 Do not position the appliance over a hotplate or other

heat-generating appliances (grill, deep fat fryer); this applies

even if an extraction fan is installed above it.

 Never set up the device near to a sink.

 Leave a little space between this appliance and other appli-

ances or the wall to allow the air to circulate freely. Do not

cover the appliance during operation.

 Do not use the appliance outdoors.

4.2. Mains connection

 Only connect the appliance to a properly installed 220–240

V ~, 50/60 Hz safety socket that is located close to the place

where you have set up the appliance. The socket must be

freely accessible so that you can unplug the appliance from

the mains quickly if necessary.

 Ensure that the mains cable has been completely unwound

during operation.

 Disconnect the appliance’s plug from the socket after each

use, before each time you clean it, when the appliance is un-

supervised or if there is a fault.

 Always remove the mains cable from the socket by grasping

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the plug – do not pull the cable itself.

 Do not kink or crush the mains cable.

4.3. Faults

DANGER!

Risk of electric shock.

There is a risk of electric shock due to live parts.

 If the plug, mains cable or appliance is damaged, immediately

remove the plug from the socket.

 Never try to open and/or repair an appliance component

yourself. There is a risk of electric shock.

 A damaged mains cable may only be replaced by an author-

ised specialist workshop or technical customer services to

avoid any risks.

 In the event of a fault, contact our Service Centre or another

suitable specialist workshop.

4.4. Handling the appliance safely

WARNING!

Risk of fire/short circuit.

There is a risk of short circuit or fire if the appliance is

set up incorrectly.

 Do not leave the appliance unattended during operation.

 Do not pour water into the water tank while the appliance

is still hot. Allow the appliance to cool down between two

brewing processes.

 Do not place the glass jug onto a hot plate, above a naked

flame or in the microwave.

 Do not leave the empty glass jug standing on the hot warm-

ing plate.

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DANGER!

Risk of electric shock.

There is a risk of electric shock due to live parts.

 Do not use the appliance under any circumstances if there is

visible damage to the appliance, the mains cable or the plug.

 Never immerse the appliance in liquids!

CAUTION!

Risk of injury.

There is a risk of scalding due to the hot surfaces and

the steam rising from the kettle.

 During use, only touch the glass jug, filter lid and appliance

using the handles provided for this purpose.

 Do not reach into or over hot steam.

ATTENTION!

Risk of damage.

Damage to the appliance caused by improper han-

dling.

 Only pour cold water into the water tank.

 Do not add any other liquids except water to the water tank

(except when descaling: see below).

 Do not pour any liquids other than water or coffee into the

glass jug.

 Do not leave any unused water in the water tank. Immediate-

ly remove any remaining water in order to avoid the forma-

tion of limescale or algae.

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4.5. Cleaning the appliance

 Allow the coffee machine to cool down completely.

DANGER!

Risk of electric shock.

There is a risk of electric shock due to live parts.

 The plug must be disconnected from the mains socket before

cleaning (pull on the plug, not on the cable).

 Never immerse the coffee machine in water or other liquids!

ATTENTION!

Risk of damage.

Damage to the appliance caused by improper han-

dling.

 Clean the appliance using only a damp cloth and a mild soap

solution that cannot damage the surface of theappliance.

 Follow the special instructions inside the appliance for desca-

ling.

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5. Appliance overview

1

2

3

4

5

6

8

7

9

10

11

1) Folding filter tank lid with steam outlet

2) Water level gauge

3) Water tank

4) On/off switch

5) Mains cable (on the back, not shown)

6) Name plate (on the underside of the appliance, not shown)

7) Base plate with heating element

8) Glass jug

9) Handle

10) Folding lid on glass jug

11) Filter holder and permanent filter

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6. Initial operation and use

Rinse out the glass jug and filter thoroughly before using for the first time.

 Connect the coffee machine to a 220–240V ~, 50/60Hz mains socket.

6.1. Rinsing

 Clean the coffee machine by carrying out three brewing processes using only

water, without any coffee or filter / permanent filter.

 The filter holder has a handle for removal. The handle of the filter insert can be

conveniently pulled out from the front of the filter holder.

 Allow the coffee machine to cool down for approx. 5 minutes after every brew-

ing process.

6.2. Using the coﬀ ee machine

 Open the lid and pour in the required volume of cold water for the desired num-

ber of cups using the scale on the water tank.

 Remove the glass jug from the heating plate and place the filter insert into the

filter holder with the gap in the direction of the water spout. Fold down the han-

dle.

 The filter insert can only be inserted into the filter holder in one direction.

 Place a paper coffee filter (size 1x4) or the permanent filter into the filter holder.

Ensure that the filter is positioned evenly in the filter insert.

 Add the corresponding amount of coffee powder to the filter. The recommend-

ed amount is 1 heaped teaspoon or the coffee measure included per cup.

 Close the lid until it clicks audibly into place.

 Position the glass jug in the middle of the warming plate and ensure that the jug

is positioned precisely underneath the filter holder.

 Press the button.

The button

now lights up.

The brewing process begins.

6.2.1. Drip stop function

The drip stop function enables you to serve the coffee that is ready while the brew-

ing process is still in progress.

 Carefully remove the glass jug from the warming plate. The flow of coffee from

the filter into the jug will be interrupted; the coffee will now accumulate in the

filter.

 Place the glass jug under the filter again within 30 seconds. Otherwise there is a

risk that the filter will overflow.

The strength of the coffee that is taken in the middle of the brewing process may

differ from the strength of the coffee after the complete brewing process.

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6.3. End of the brewing process

You can let the coffee stand for a while in the glass jug on the warming plate. How-

ever, please note that the flavour of the coffee will deteriorate after it has stood on

the warming plate for a long period of time.

 Do not leave an empty glass jug standing on the hot warming plate.

PLEASE NOTE

The appliance switches off automatically after 40 minutes.

6.4. Switching oﬀ the device

You can let the coffee stand for a while in the glass jug on the warming plate. How-

ever, please note that the flavour of the coffee will deteriorate after it has stood on

the warming plate for a long period of time.

 When the glass jug is empty, press the button

to switch off the appliance.

The LED on the button goes out.

 Do not leave the empty glass jug standing on the hot warming plate.

Disconnect the plug from the socket if you do not want any electrical power to go

to the appliance or if you do not plan to use it for a long time.

6.5. Cleaning and descaling

Allow the coffee machine to cool down before cleaning and disconnect it from the

mains plug. Remove the glass jug and, if necessary, both filters from theappliance.

 Only clean the outside of the coffee machine using a damp cloth and, if neces-

sary, some mild washing-up liquid. In particular, remove any coffee stains from

the warming plate.

 You can wash the glass jug in a dishwasher. If you wash the jug by hand, do not

use any abrasive items or products that could damage the glass!

 The filter insert and permanent filter can be cleaned by hand.

6.5.1. Descaling

The coffee machine has to be descaled regularly so that the useful life of the appli-

ance is extended and the brewing process does not take longer than necessary. The

time interval depends on the hardness of the water and the frequency with which

the appliance is used. The machine should be descaled at the latest when the brew-

ing process has become significantly longer. We recommend an environmentally

friendly descaling process using vinegar:

 Measure out eight cups of water with two cups of vinegar.

 Add the solution to the water tank, close the lid of the filter holder and place the

jug underneath.

 Allow the solution to run through the coffee machine, if necessary a number of

times. Intensify the effect of cleaning by switching off the appliance for around

15 minutes after half of the solution has run through and then add the rest of

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the solution.

 Rinse the glass jug and the filter holder thoroughly afterwards.

 Finally, fill the coffee machine with fresh water a number of times and run the

machine.

If you want to use a commercial descaler (chemical product), observe the instruc-

tions provided by the manufacturer of the product.

Do not let chemical descaling products drip onto the casing or warming plate!

7. Disposal

Packaging

The product has been packaged to protect it from damage in transit.

Packaging is raw material and can be re-used or added to the recycling

system.

Appliance

Old appliances should not be disposed of with the normal household

rubbish.

In accordance with Directive 2012/19/EU, the appliance must be prop-

erly disposed of at the end of its service life.

This involves separating the materials in the appliance for the purpose

of recycling and avoiding any impact on the environment.

Take old appliances to a collection point for electrical scrap or a recycling centre.

Contact your local waste disposal company or your local authority for more infor-

mation on this subject.

8. Technical data

Mains voltage 220-240 V ~ 50/60 Hz

Output 900 W

Filling capacity water tank ca. 1.2 l

(corresponds to approx. 8 cups/1 l of coffee)

Subject to technical modifications!

9. Conformity information

Medion AG hereby declares that the product MD 17024 conforms to the

following European requirements:

• EMC Directive 2014/30/EU

• Low Voltage Directive 2014/35/EU

• Ecodesign Directive 2009/125/EC

• RoHS Directive 2011/65/EU

Full declarations of conformity are available at www.medion.com/conformity.

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10. Legal notice

Last revised: 20/05/2016

These operating instructions are protected by copyright.

Mechanical, electronic and any other forms of reproduction are

prohibited without the written permission of the manufacturer.

Copyright is owned by the company:

Medion AG

Am Zehnthof 77

45307 Essen

Germany

These operating instructions can be reordered via the Service Hotline and are also

available for download from the Service web page www.medionservice.de.

You can also scan the QR code above to download the instructions onto your mo-

bile device from the service website.

11. General Warranty Conditions

11.1. General information

The warranty period is 24 months and begins on the day the product is purchased.

The warranty covers all types of material and product damage that could occur du-

ring normal use.

Please keep your original proof of purchase in a safe place. The warranty provider

reserves the right to refuse to confirm the status of the warranty or to carry out a re-

pair under warranty if a valid proof of purchase cannot be produced.

If it is necessary to return your device for repair, please ensure that it is suitably pa-

ckaged for transportation. Unless otherwise specified, you shall bear the costs for

sending the device and the transport risk. The warranty provider does not assume

any liability for additional materials sent with the product that do not belong to the

original package contents supplied with the product.

Please enclose as much information as possible about the fault when sending the

device to the warranty provider. In order to make a valid claim under warranty and

before returning the device, please contact the Service Hotline operated by the war-

ranty provider or the Service Portal. They will provide you with information on how

to proceed further.

This warranty has no effect on your statutory warranty rights and is subject to the

laws of the country in which the first purchase of the product was made by the end

customer.

11.1.1. Scope

In the event of a fault on your product that is covered by this warranty, the warranty

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provider guarantees to repair or replace the product. The decision about whether to

repair or replace the device is taken by the warranty provider. Therefore, the warran-

ty provider can at its own discretion decide to replace a device submitted for repair

under warranty with a refurbished device of the same quality.

No warranty is provided for batteries or rechargeable batteries or for consumable

materials i.e. parts which have to be replaced at regular intervals during the normal

use of the product e.g. video projector lamps.

A pixel error (permanently coloured, light or dark point in an image) is not generally

considered a fault. Please refer to the information provided in the manual for this

product for the precise number of permissible defects in the image.

The warranty provider gives no warranty for burnt-in images on plasma or LCD de-

vices that result from the improper use of the device. Please refer to the information

provided in the manual for this product for precise instructions on operating your

plasma or LCD device.

The warranty does not cover errors relating to the playback of data media that have

been created in an incompatible format or as a result of using unsuitable software.

If it is discovered during the repair that the fault concerned is not covered under

warranty, the warranty provider reserves the right to invoice the customer for the

costs already incurred in the form of a flat-rate handling charge, as well as to char-

ge the customer for the materials and labour required for the repair after submitting

a cost estimate. You will be informed in advance as the customer about these repair

charges; you are responsible for accepting or rejecting the repair process.

11.1.2. Exclusions

Malfunctions and damage to the device caused by external influences, accidental

damage, improper use, changes made to the product, modifications, upgrades, the

use of third-party parts, neglect, viruses or software faults, improper transport, im-

proper packaging or loss during the return of the product are not covered by the

warranty issued by the warranty provider.

The warranty will be invalidated if the fault to the device is caused by maintenance

or repair carried out by someone other than a service partner authorized by the

warranty provider. The warranty will also be invalidated if labels or serial numbers

on the device or a component of the device have been modified or made illegible.

11.1.3. Service Hotline

Before sending the device to the warranty provider, you must contact us via the Ser-

vice Hotline or the Service Portal. This ensures that you receive further information

on how to make a valid claim under warranty.

The use of the hotline may be subject to a charge.

The Service Hotline should under no circumstances be considered a substitute for

user training for software and hardware or reading the manual , nor does it provide

support for third-party products.

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11.2. Special warranty conditions for repair on site or

replacement on site

If there is an entitlement to on-site repair or replacement, the specific warranty

terms and conditions for on-site repair or replacement shall apply to your product.

The following provisions must be ensured by you for carrying out repairs or replace-

ments on site:

• Personnel from the warranty provider who arrive at your premises for the above-

mentioned purpose must have unrestricted, safe and immediate access to the

devices.

• Telecommunication facilities required by these personnel for the proper execu-

tion of your order, for testing and diagnostic purposes or for remedying faults

must be provided by you at your own expense.

• You shall be personally responsible for restoring your own application software

after completion of the service by the warranty provider.

• You shall be personally responsible for configuring and connecting any existing

external devices after completion of the service by the warranty provider.

• The free cancellation period for repairs or replacements on site is at least 48

hours, thereafter we shall invoice you for any costs resulting from a late or mis-

sing cancellation.

12. Service Address

 0333 3213106  01793 715716

(costs: local)

 Mo - Fr: 08:00 - 20:00

Sa - Su: 10:00 - 16:00

 www.medion.co.uk

@ Please use the contact form at www.medion.com/contact

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