viii
Test Items................................................................................................................................. 7-7
Starting and Ending the System Diagnostics........................................................................... 7-8
Relocating/Storing The Server....................................................................................................7-11
Chapter 8 Troubleshooting ........................................................................................... 8-1
System Viewers............................................................................................................................ 8-2
Lamps .......................................................................................................................................... 8-3
Error Messages ............................................................................................................................ 8-4
Error Messages after Power-on ............................................................................................... 8-4
POST Error Messages .............................................................................................................8-5
Beep Codes.............................................................................................................................. 8-8
Solving Problems......................................................................................................................... 8-9
Problems with the Server......................................................................................................... 8-9
Problems with NEC EXPRESSBUILDER............................................................................ 8-18
Problems with Express Setup ................................................................................................ 8-19
Problems with Master Control Menu .................................................................................... 8-23
Problems with Configuration Diskette Creator ..................................................................... 8-24
Problems with Disk Array Configuration .............................................................................. 8-24
Collecting Event Log ................................................................................................................. 8-25
Collecting Configuration Information........................................................................................ 8-26
Collecting Dr. Watson Diagnostic Information.......................................................................... 8-27
Memory Dump........................................................................................................................... 8-27
Preparing for Memory Dumping ........................................................................................... 8-27
Saving the Dump File............................................................................................................8-28
Backup IPMI Information ..................................................................................................... 8-29
Recovery for Windows 2000 System......................................................................................... 8-30
Off-Line Maintenance Utility ....................................................................................................8-33
Starting the Off-line Maintenance Utility.............................................................................. 8-34
Features of Off-line Maintenance Utility............................................................................... 8-35
Resetting the Server ................................................................................................................... 8-36
Forced Shutdown ....................................................................................................................... 8-36
Chapter 9 Upgrading Your Server ................................................................................ 9-1
Safety Notes................................................................................................................................. 9-2
Anti-static Measures .................................................................................................................... 9-3
Preparing for Installation and Removal ....................................................................................... 9-4
Confirmation after Installation/Removal ..................................................................................... 9-5
Device Installation or Removal Procedure .................................................................................. 9-6
Hard Disk Drive ...................................................................................................................... 9-6
Power Supply Unit .................................................................................................................9-11
Server (Pull-out from the Rack) ............................................................................................ 9-15
Drive Cover ........................................................................................................................... 9-16
Logic Cover........................................................................................................................... 9-17
DIMM.................................................................................................................................... 9-18
Processor (CPU) .................................................................................................................... 9-22
PCI Board.............................................................................................................................. 9-29
Disk Array Controller Board ................................................................................................. 9-36
Backup Device....................................................................................................................... 9-44
Redundant Hot Swap-fan....................................................................................................... 9-50
Remote Management Card (RMC)........................................................................................ 9-53