Quantum Scalar i500 Release Notes

Brand: Quantum

Model: Scalar i500

Category: Tape auto loaders & libraries

Type: Release Notes

ReleaseNotes



Release Scalari500Libraryi8.3(660.GS007)

Supported Web Browsers

(Remote Web Client)

l Microsoft®InternetExplorer8.0and9.0

l MozillaFirefox™16andlaterversions

Date February2015



Contents

PurposeofthisRelease 2

NewFeaturesandEnhancements 2

GeneralUsageNotes 2

SecurityScanners 3

CompatibilityandSupport 3

EncryptionKeyManagementTapeDriveandMediaSupport 4

FirmwareCompatibility 5

SoftwareCompatibility 6

ResolvedIssues 6

KnownIssues 8

SuperLoader, Scalar, DXi, StorageCare, StorNext, GoProtect, and Vision are registered trademarks of Quantum Corporation

and its affiliates in the United States and/or other countries. All other trademarks are the property of their respective owners.

Quantum specifications are subject to change.

6-01378-35 Rev A, February 2015

*6-01378-35*

Purpose of this Release

Scalar i500 Library Release Notes 2

FirmwareVersions 11

Documentation 12

ContactingQuantum 13

PurposeofthisRelease

TheScalari500Libraryi8.3(660.GS007)releaseincludesbugfixes.Thesereleasenotesdescribethese

bugfixes,aswellascurrentlyknownissues.Thesenotesalsoprovidetapedriveandauxiliaryfirmware

compatibilityinformation.Visithttp://www.quantum.comforadditionalinformationabouti500.



NewFeaturesandEnhancements

Scalari500Libraryi8.3(660.GS007)includesbugfixesintroducedinScalari500Libraryi8.3.

GeneralUsageNotes

ThefollowingareimportantitemsnotcoveredintheKnownIssuessectionofthisdocument.

l Internet Browser "Back" Button—ThelibraryWebclientdoesnotsupportusingtheInternetbrowser

"back"buttons.Instead,usetheBackandCancelbuttonsprovidedintheuserinterface.

l Internet Browser Menus—TheWebbrowsermayintermittentlyfailtodisplaymenusproperly.

Alternatively,someelementsonafewofthepagesmayobscuresomemenuitemswhenviewingin

InternetExplorer.

l Library Configuration Changes Upon Downgrade—Afterafirmwaredowngrade,library

configuration(partitionnames,slotcounts,I/Estationslotcount,etc.)maychange.Witheachsuccessive

firmwarerelease,newfeaturesaresupportedandrepresentedinthecurrentconfigurationfilethatmay

notbebackward-compatibletopreviousreleases.Anecessarypartoffirmwaredowngradeisto

automaticallyresettheunittothedefaultconfiguration.Thelibrarymustbereconfiguredtotheuser-

definedsettingswhenthefirmwaredowngradeiscomplete.

l Upgrading Library Firmware—Whenplanningtoupgradelibraryfirmware,upgradedrivefirmware

firstbeforeupgradingthelibraryfirmware.Ifyouareplanningtodowngradethelibraryfirmware,

downgradethedrivefirmwarefirstbeforedowngradingthelibraryfirmware.

Security Scanners

Scalar i500 Library Release Notes 3

l SNMP MIB—SNMPMIBwalksonlargelibraryconfigurations(likea41U)maytimeoutat5seconds,

butwillpassat10seconds.WhenperforminganSNMPMIBwalk,makesurethatyourutilityretrieves

MIBinformationusingatimeoutofatleast10seconds.

l EDLM and StorNext Partitions (StorNext)—LibrarypartitionsconfiguredforEDLMandthe

StorNextApplicationProgrammingInterface(SNAPI)plug-inneedtoconfigurethepartitionMedia

BarcodeFormatto“Standard”(reportmediabarcodelabelwithoutthemediaidentifier)sothatany

library-initiatedmediacopyoperationscansucceed.

l Changing the time or time zone by more then 2 hours—Ifyouchangethetimeortimezoneonthe

librarybymorethen2hoursfromitscurrentsetting,itisrecommendedthatyourebootthelibrary.There

aretimersinthelibraryfirmwarethatarenotupdatedbythetimechangeandcancauseunexpected

behavioriflargetimechangesoccurwithoutrestartingthelibrary.

l Planning a Drive Firmware Upgrade—WhenupdatingIBMLTO-6tapedrivefirmware,theupdate

processcantakeatleast2hourstocomplete.Donotstoporinterruptthefirmwareupgradeprocess;

planyourfirmwareupgradeaccordingly.

l Cookie Placement for Login—TheWebclientplacesacookieontheuser’scomputertoprovidethe

lastuser’scredentialsuponlogin.Thecookieonlycollectstheuser’scredentialstofacilitatelogin,and

doesnotcollectanyotheruserdata.

SecurityScanners

TenableNetworkSecurity®Nessus®version6.2.0securityscannerwasrunagainstthelibraryfirmware

andfoundnocriticalissues.

CompatibilityandSupport

Thissectionprovidesinformationonfirmwareandsoftwarecompatibility.

Compatibility and Support

Scalar i500 Library Release Notes 4

EncryptionKeyManagementTapeDriveandMedia

Support

Thelibrarysupportsthefollowingencryptionsystems:

Encryption System Supported Tape Drives Supported Media

QuantumEncryptionKey

Manager(Q-EKM)

IBMLTO-4FC

IBMLTO-4SAS

IBMLTO-5FC

IBMLTO-5SAS

IBMLTO-6FC

IBMLTO-6SAS

YoumustberunningQ-EKMversion2.0

(orhigher)tosupportIBMLTO-5orLTO-6

tapedrives.

LTO-4,LTO-5,andLTO-6tape

cartridgesonly

Tivoli/SecureKeyLifecycle

Manager(TKLM/SKLM)

IBMLTO-4FC

IBMLTO-4SAS

IBMLTO-5FC

IBMLTO-5SAS

IBMLTO-6FC

IBMLTO-6SAS

Encryptionkeymanagementissupported

viatheIBMproprietaryprotocol(IPP)and

nottheKMIPcommunicationprotocol.

LTO-4,LTO-5,andLTO-6tape

cartridgesonly

ScalarKeyManager(SKM) HPLTO-4FC

HPLTO-4SAS

HPLTO-5FC

HPLTO-5SAS

HPLTO-6FC

HPLTO-6SAS

IBMLTO-5FC

IBMLTO-5SAS

IBMLTO-6FC

IBMLTO-6SAS

LTO-4,LTO-5,andLTO-6tape

cartridgesonly

Compatibility and Support

Scalar i500 Library Release Notes 5

Encryption System Supported Tape Drives Supported Media

KMIP-compliantkeymanagers*



HPLTO-4FC

HPLTO-4SAS

HPLTO-5FC

HPLTO-5SAS

HPLTO-6FC

HPLTO-6SAS

IBMLTO-5FC

IBMLTO-5SAS

IBMLTO-6FC

IBMLTO-6SAS

LTO-4,LTO-5,andLTO-6tape

cartridgesonly

*TheKeyManagementInteroperabilityProtocol(KMIP®)isaspecificationdevelopedbyOASIS®.Itsfunctionis

tostandardizecommunicationbetweenenterprisekeymanagementsystemsandencryptionsystems.TheScalar

i500libraryprovidesaKMIPversion1.2compliantencryptionsolution.

FirmwareCompatibility

ThefollowingtableprovidesinformationabouttapedrivefirmwarecompatibilitywithScalari500Libraryi8.3

(660.GS007).Thisinformationiscurrentasofthepublicationdateofthesereleasenotes.Forthemost

recentfirmwareversions,checkwww.quantum.com.ForthemostuptodateinformationonQuantum

GlobalServices,pleasevisit:www.quantum.com/support.

Note: Scalari500librarieswithIBMLTO-5andLTO-6tapedrivesmustbeatlibrarycodeversioni8.2.3

(648G.GS005)beforeinstallingtheIBMLTO-5E6Q0and/orLTO-6E6R0tapedrivefirmware.

Drive Type Firmware Version

HPLTO-4FC H64Z

HPLTO-4SAS A65Z

HPLTO-5FC I6GZ

HPLTO-5SAS X6CZ

HPLTO-6FC J53Z

HPLTO-6SAS O53Z

IBMLTO-2FC A4N0

Resolved Issues

Scalar i500 Library Release Notes 6

Drive Type Firmware Version

IBMLTO-2SCSI A4N0

IBMLTO-3FC 93GM

IBMLTO-3SCSI 93GM

IBMLTO-4FC C7QH*

IBMLTO-4SAS C7QH*

IBMLTO-4SCSI C7QH*

IBMLTO-5FC E6Q0

IBMLTO-5SAS E6Q0

IBMLTO-6FC E6R6

IBMLTO-6SAS E6R6

*Duetosecurityfeatures,youcannotdowngradetheIBMLTO-4drivefirmwaretoversionspriorto82FBwithout

followingspecificinstructions.Ifyoumustdowngrade,contactQuantumSupportforassistance.

SoftwareCompatibility

ToviewalistofbackupsoftwarepackageswhichhavebeentestedforinteroperabilitywiththeScalari500

Libraryi8.3(660.GS007),seetheQuantumSoftwareCompatibilityGuideat

http://www.quantum.com/swcompguide.aspx.

ResolvedIssues

ThisreleaseofScalari500Libraryi8.3(660.GS007)firmwareresolvedthefollowingissues.

Change

Request

Number

Service Request

Number

Description Solution

51697 SR3369784 TheCBCmodeciphershadasecurityvulnerabilityand

shouldberemoved.

Resolved.

Resolved Issues

Scalar i500 Library Release Notes 7

Change

Request

Number

Service Request

Number

Description Solution

52080,

53681

SR3396986,

SR3445462

SSLserverallowsanonymousAuthentication

VulnerabilityperthePoodleVulnerability.

Resolved.

52297 SR3404188 TheRC4ciphershadasecurityvulnerabilityandshould

beremoved.

Resolved.

53302 SR3445462 Updateopensourcesoftwareopenssl-1.01jtoresolve

opensecurityvulnerabilities.

Resolved.

53407 SR3449340 User'sLDAPpasswordispresentedastextinthe

RemoteUserInterfacelog.

Resolved.

53470  Thediskspacecleanscriptwasrunningwhentheuser

viewedtheUpdateLibraryFirmwarepageinsteadof

whentheuseractuallyupdatesthelibraryfirmware.

Resolved.

54068  UpdateopensourcesoftwareOpenSSH_6.7p1to

resolveopensecurityvulnerabilities.

Resolved.

Known Issues

Scalar i500 Library Release Notes 8

KnownIssues

ThisreleaseofScalari500Libraryi8.3(660.GS007),firmwarehasthefollowingknownissues.

Change

Request

Number

Service

Request

Number

Description Workaround

22967  Whenupgradingalibrarywitha

Model2robottofirmwareversion

570G,thelibrarymaygenerate

RASticketT124 - Robotics

Hardware Error - RCB.

Explanation:Theproblemhasbeen

fixedincodeversions570Gandlater,

butbecausetheproblemresidesin

previouscodeversions,youmay

encounterthisissuewhenupgrading

fromapreviousversiontoversion570G.

Workaround:Leavethelibrarypowered

onfor20minutesaftertheticketwas

postedtoallowthepickertorecover.If

youopenalibrarydoororpowercycle

thelibraryduringthistime,thepicker

maybecomeinoperableandrequire

replacement.

25651  Ifatapedrivefirmwareupdatefails

whenusingafirmwareupdate

methodotherthanautoleveling,

thelibrarymayincorrectly

generateRASticketT112 -

Invalid Tape Drive Firmware

Imageinadditiontocorrectly

generatingRASticketT109 -

Tape Drive Firmware Update

Failure.

IgnoreT112,andfollowtheresolution

stepsforT109.

25964 SR1070246 Ifalibraryisupgradedandfailsto

initializeuponreboot,thesnapshot

namewillbeincorrect.

Snapshotinformationiscorrectother

thanthename.Correctthehardware

issuethatiscausinglibrarynotto

initialize.

27092  OccasionallytheFCI/Oblade

serialnumberisreported

incorrectlyontheTools-FCI/O

BladeInformationscreen(Tools >

FC I/O Blade Info).

Iftheserialnumberendswithinvalid

characters,ignoretheinvalid

characters.Therestoftheserialnumber

iscorrect.

Known Issues

Scalar i500 Library Release Notes 9

Change

Request

Number

Service

Request

Number

Description Workaround

28047  Cleaningcountsarereported

inconsistentlywhencleaningtape

isusedintapedrivesfrommultiple

vendors.

Theproblemonlyoccursifyouusethe

samecleaningtapeinbothIBMandHP

tapedrivesbecauseeachvendorreports

cleaningcountdifferently.

28408  IBMLTO-5FCdrivesfailed

firmwareupgradeonalibrarythat

hadanFCI/Obladeinstalled.

Someofthedrivesthatfailedthe

upgradewereconnectedtothe

FCI/Oblade.

Trythefirmwareupgradeoperation

again.

29140  E-mailingAdvancedReportsvia

theWebclientfailstocomplete.

Thisonlyhappenswhenyoufirst

“save”thereportandthen

immediatelytryto“e-mail”the

reportusingtheSaveandE-mail

buttonsinthereportviewer.

Therearetwoworkarounds.Either:

l E-mailthereportbeforesavingit.or

l Onceyousavethereport,leavethe

reportviewerpageandgotoanother

pageintheWebclient.Returntothe

reportviewerpageandthenclickthe

E-mailbuttontoe-mailthereport.

29297 SR1148738 Pickerissuescausetheoperator

paneltoremaininthe“working”

state.

LogontotheWebclient,capturea

snapshot,andcontactQuantumSupport

forassistance.

31724  Cannotchangedrivetopology

settingafterdisablingdatapath

failover.

Refreshthewebbrowserpagebefore

attemptingtochangetopology.

32239  EKMPathDiagnosticsfailswhen

youchangetheDNShostnameof

aprimaryorsecondaryEKM

server(Setup > Encryption >

System Configuration).This

occurswhenchangingtheDNS

hostnametoanotherhostname,

orwhenchanginganIPaddressto

aDNShostname.

Afteryouchangethehostname,restart

thelibrary.

Known Issues

Scalar i500 Library Release Notes 10

Change

Request

Number

Service

Request

Number

Description Workaround

32278  IfbothFCI/ObladesandEthernet

Expansionbladesareinthelibrary,

whenyouperformanoperation

thatrebootsallinstalledFCI/O

blades,itwillalsoresetall

installedEthernetExpansion

blades.TheEEbladeresetmay

generateaRASticketT177 - EEB

lost Ethernet/CAN connectivity.

ClosetheEEBRASticket.Verifythat

nootherrelatedRASticketswere

generated.

32352  Changingthelibrary’sinternalIP

addressinthemidstofahost-

initiatedbackup/restoreoperation

maycausethebackuptofail.

Donotchangethelibrary’sinternalIP

addressduringbackup/restore

operations.Itisrecommendedpractice

torebootthelibraryafterchangingthe

internalIPaddress.Additionally,you

mayreceiveRASticketsforlossof

drivecommunicationifyouchangethe

internalIPaddress.Ifthisoccurs,

resolveanyrelatedRAStickets,and

thenrebootthelibrary.

37926  Afterrestoringtoaprevious

releaseversionandthenupgrading

toi8,thefollowingRASmessages

weregenerated:

l T084 - Missing Cleaning

Tape

l T085 - Unknown Cartridge In

Cleaning Slot

Exportallcleaningtapesandre-import

thembackintoconfiguredcleaning

slots.

41384  Onlibraryfirmwareupgradesitis

possibletoseeticketT074 –

Drive Sled Auto-Leveling

Failure.

CloseRASticketT074 – Drive Sled

Auto-Leveling Failure.Powercycle

thelibrary.

48262/40715  Afterupgradingthelibraryfrom

versioni8.1.1toi8.2,thelibrary

maydisplayanerrorwhen

accessingpagesfromtheWeb

clientmenu.

Rebootthelibrary.

Firmware Versions

Scalar i500 Library Release Notes 11

Change

Request

Number

Service

Request

Number

Description Workaround

50737  Usinganinvalidcleaningtapefor

AutomaticCleaningdoesnot

generateerrorsonthelibrary.

Verifythatonlyvalidcleaningtapesare

usedforcleaningoperations.

54573  WithVision4.3.2orolder,

monitoredScalarlibrariesmay

moveintoaconnectionfailed()

statusafterafirmwareupgrade.

Thischangeofstatusmayalso

occurwithnewlydiscovered

Scalarlibrariesiftheyarerunninga

newfirmwareversion..

UpdatedVision4.3.3tocorrectly

monitorScalarlibrarieswithnew

versionsoffirmware.Werecommend

upgradingyourVisionsoftwaretoVision

4.3.3.

FirmwareVersions

Thetablebelowlistsfirmwarecodeforthelastseveralreleases.

Release Scalar i500

Library

Firmware

Board Support

Package (BSP)

UDS Firmware Fibre-

Channel I/O

Blade

Firmware

i8.3 660G.GS007 8.64 777Q.GU002with430A.GU001boot 5.12.01.33

i8.2.3 648G.GS005 8.4 777Q.GU002with430A.GU001boot 5.12.01.33

i8.2.2.1 646G.GS002 8.37 776Q.GU001with430A.GU001boot 5.12.01.33

i8.2.1.1 643G.GS002 8.32 745Q.GU007with430A.GU001boot 5.12.01.33

i8.2 640G.GS007 8.32 745Q.GU007with430A.GU001boot 5.12.01.33

i8.1.2 636G.GS003 8.14 740Q.GU033with430A.GU001boot 5.12.01.33

i8.1.1 635G.GS005 8.13 740Q.GU033with430A.GU001boot 5.12.01.33

i8 630G.GS003 8.09 740Q.GU033with430A.GU001boot 5.12.01.33

i7.3 620G.GS010 7.90 723Q.GU024with430A.GU001boot 5.12.01.08

i7.2 607G.GS004 7.66 713Q.GU004with430A.GU001boot 5.10.08.07

Documentation

Scalar i500 Library Release Notes 12

Release Scalar i500

Library

Firmware

Board Support

Package (BSP)

UDS Firmware Fibre-

Channel I/O

Blade

Firmware

i7 600G.GS004 7.42 710Q.GU012with430A.GU001boot 5.10.08.07

i6.1 585G.GS003 6.86 655Q.GU005with430A.GU001boot 5.10.02.01

i6 580G.GS003 6.80 650Q.GU014with430A.GU001boot 5.10.02.01

i5.1 571G.GS002 6.73 630Q.GU008with430A.GU001boot 5.09.05.01

i5 570G.GS025 6.73 630Q.GU008with430A.GU001boot 5.09.05.01

i4 520G.GS003 6.66 610Q.GU005with430A.GU001boot 5.08.08.01

i3.1 500G.GS004 6.53 591Q.GU004with430A.GU001boot 5.08.02.01

i3 500G.GS002 6.52 590Q.GU001with430A.GU001boot 5.08.02.01

SP4.2 420G.GS005 6.42 570Q.GU002with430A.GU001boot 5.07.11.01

420G.GS006 6.42 570Q.GU002with430A.GU001boot 5.07.11.02

SP4 410G.GS007 6.39 550A.GU003with430A.GU001boot 5.07.09.01

i2 400G.GS010 6.32 530A.GU004with430A.GU001boot 5.07.05.04

Documentation

Documentationpertainingtothisproductislocatedat:

http://www.quantum.com/ServiceandSupport/SoftwareandDocumentationDownloads/SI500/Index.aspx#

Documentation

Document Number Document Title

6-01733-05 Scalari500SitePlanningGuide

6-01210-06 Scalari500User’sGuide

6-01741-04 Scalari500GettingStartedGuide

6-67926-01 Scalari500RepackagingInstructions

6-01370-10 Scalari500BasicSNMPReferenceGuide

Contacting Quantum

Scalar i500 Library Release Notes 13

Document Number Document Title

6-00423-13 QuantumIntelligentLibrariesSCSIReferenceGuide

6-01317-10 QuantumIntelligentLibrariesSMI-SReferenceGuide

6-01739-08 Scalari500LibraryFirmwareUpgradeInstructions

6-01740-07 Scalari500TapeDriveFirmwareUpgradeInstructions

6-01844-03 LibraryServiceUtilityInstallationInstructions

6-00618-11 System,Safety,andRegulatoryInformationGuide

DocumentationpertainingtotheStorNextAEL500productislocatedat:

http://www.quantum.com/ServiceandSupport/SoftwareandDocumentationDownloads/AEL500/Index.aspx

Document Number Document Title

6-67853-02 StorNextAEL500MiniEssentialsGuide

ContactingQuantum

MoreinformationaboutthisproductisavailableontheServiceandSupportwebsiteat

http://www.quantum.com/ServiceandSupport/Index.aspx.TheServiceandSupportWebsitecontainsa

collectionofinformation,includinganswerstofrequentlyaskedquestions(FAQs).Youcanalsoaccess

software,firmware,anddriversthroughthissite.

Forfurtherassistance,oriftrainingisdesired,contacttheQuantumCustomerSupportCenter:

Region Support Contact

UnitedStates 1-800-284-5101(tollfree)

+1-720-249-5700

EMEA +800-7826-8888(tollfree)

+49-6131-3241-1164

APAC +800-7826-8887(tollfree)

+603-7953-3010

Forworldwidesupport:

http://www.quantum.com/serviceandsupport/index.aspx

Quantum Scalar i500 Release Notes

Brand: Quantum

Model: Scalar i500

Category: Tape auto loaders & libraries

Type: Release Notes

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Quantum Scalar i500 Release Notes

Quantum Scalar i500 Release Notes

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