Polycom SoundPoint IP 650 User manual

Brand: Polycom

Model: SoundPoint IP 650

Type: User manual

Polycom SoundPoint IP 650 is a full-featured business phone providing voice communication over an IP network, offering traditional phone features like speed dial, redial, and conference calling. It has a graphical display showing information about calls, messages, soft keys, time, date, and other relevant data. The Polycom IP650 allows for hands-free communication and includes a headset and speakerphone for added convenience. Additionally, it offers call transfer, hold, and Do Not Disturb features, along with the ability to access voicemail and call lists.

Polycom IP650

vanillaIP

Your Customers. Your Success. Our Platform.

www.vanillaip.com 0800 9700971

A Polycom IP Phone is a full-feature telephone that provides

voice communication over an IP (Internet Protocol) network. This

phone functions much like a traditional phone, allowing you to

place and receive telephone calls. It also supports features that

you have come to expect from a telephone - such as speed dial-

ing, redial, and conference calling.

Polycom IP650

vanillaIP

Your Customers. Your Success. Our Platform.

www.vanillaip.com 0800 9700971

Item Description

1 Message Waiting Indicator Alert for voice and text (instant) messages.

2 Arrow Key Scroll through displayed information.

Select a field of displayed data.

Delete displayed data.

3 Feature Keys Access important features using these keys

Access to local directories and call lists.

Access to special applications (contact system administrator).

Allows connection with multiple other parties for a conference.

Transfer of current call to third party.

Dials most recently dialed party.

Access local (your phone) and global (your organization) features.

Access and manage text and voice messages.

Cancels ringing and directs incoming calls to your voice mail

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4 Microphone Mute Mutes audio transmission locally during calls and conferences

Headset

Allows you to place and receive calls through an optionally connected head-

set.

Speakerphone

Allows for hands-free communication during calls.

7 Hands - free microphone Picks up audio during hands-free calls. Place your phone on a hard, flat sur-

face for best results.

8 Volume Keys Adjusts the volume of the handset, headset, speaker, and ringer.

9 Dial Pad Provides the 10 digits, the alphabetic characters, and special characters avail-

able in context-sensitive applications.

Hold

Holds an active call or resumes a held call.

11 Speaker For ringer and hands-free audio output.

12 Soft Keys These keys are automatically labeled to identify their context-sensitive func-

tions.

13 Graphical Display Shows information about calls, messages, soft keys, time, date, and other

relevant data.

14 Line/Speed Dial Key Use these keys to activate up to six lines or speed dials that can be assigned

to your phone.

15 Line Indicators Individual mult-color LED’s display the dynamic call state and remote user

status

16 Hookswitch

Polycom IP650

vanillaIP

Your Customers. Your Success. Our Platform.

www.vanillaip.com 0800 9700971

Tips for using your Polycom

Making a call

Press New Call and enter the number or enter the

number and press Dial from the softkey.

Holding a call

Press the Hold key.

Return to a held call

Press the Resume softkey.

Transfer – Announced

Press the Transfer softkey. Enter the destination

extension and press Send. Announce the call to the

receiving party and press Transfer again.

Transfer – Blind

Press the Transfer softkey followed by the Blind key,

dial extn number, press Dial to complete the trans-

fer.

Conference

Establish the first call, press the Conf softkey, enter

the telephone number of the 2nd party, Press Dial.

To connect all 3 parties press the Conf softkey again.

Call Forward

To divert your telephone temporarily to another

extension, press the Fwd softkey in the telephone

display. Enter the destination number and press En-

able to confirm.

Do Not Disturb

To place your phone in Do Not Disturb.

Press the DND button on the side of your handset.

To disable: Press the DND button again.

To Disable: Press the Fwd softkey followed by Dis-

able.

Call Lists (Missed, received or placed calls)

Press the Menu key, select Features followed by Call

Lists. You may now select Missed, Received or Placed

calls as desired

Choose:

1. Edit to amend the dial string if necessary.

2. Dial to return the call.

3. Exit to return to the previous menu.

4. Info to view information about the call.

5. Save to store the contact to the Contact Direc-

tory.

6. Clear to delete the call from the list.

7. Exit softkey to return to the idle display.

To quickly view the Missed Calls list from the idle

display press

Personal contacts

Press Menu key, select features followed by Call List.

Press Add to enter new contact.(200 personal con-

tacts maybe stored)

Dialling Personal contacts

Go to Contact List press Search, using the keypad

enter the first few letters and press Search, you can

dial using the softkeys.

Speed dials

From your Contact List, select Edit entry and enter

Speed Dial Entry and save it to a number.

To Dial Speed dials

Speed dial entries can be viewed from the idle dis-

play by pressing or allowing you to

scroll through the list.

Polycom IP650

vanillaIP

Your Customers. Your Success. Our Platform.

www.vanillaip.com 0800 9700971

Phone Diverts and Pickups

Phone divert on * 72 press dial and destination number

Remove phone divert *73 press dial

Phone divert on busy *90 press dial

Remove divert on busy *91 press dial

Phone divert no answer *92 press dial

Remove divert no answer *93 press dial

Call pick up *98 press dial

DND activate *78 press dial

Star Codes

Descrption Code

Automatic call back deactivation #8

Call forwarding always to voicemail

activation

*21

Call forwarding always to voicemail

de-activation

#21

Call forwarding to voicemail activa-

tion

*40

Call forwarding to voicemail deacti-

vation

*93

Call forwarding not reachable activa-

tion

*94

Call forwarding not reachable deac-

tivation

*95

Call line ID delivery blocking per call *67

Calling Line ID Delivery per Call *65

Call Return *69

Call Waiting Persistent Activation *43

Descrption Code

Call Waiting Persistent de-activation #43

Cancel Call Waiting *70

Clear Voice Message Waiting Indica-

tor

*99

Customer Originated Trace *57

Directed Call Pickup *97

Directed Call Pickup with Barge-in *33

Direct Voice Mail Transfer *55

Last Number Redial *66

Per Call Account Code *71

Push to Talk *50

Speed Dial 100 *75

Speed Dial 8 *74

Polycom IP650

vanillaIP

Your Customers. Your Success. Our Platform.

www.vanillaip.com 0800 9700971

Menu Instructions

Sub-menu Description

Status Users can check the status of the phone: IP address, MAC, firmware etc

Features It includes some call feature settings, such as forward, call waiting, DSS keys, key as

send, hotline, anonymous call, auto redial, DNS etc.

Settings it includes the basic phone settings like language, time and date, ring tone, phone vol-

ume and some advanced settings like accounts, network, keypad lock, reset factory, set

password, set AES key etc.

Messages It allows the users to check the voicemail on the server

History You can check the call history here: all calls, dial calls, received calls, missed calls and

forward calls

Directory It shows contact of the phone

Power Indication LED

Line Key

LED Status Description

Solid Green An active call is in progress

Fast Flashing

Green

There is an incoming [ringing] call

Flashing Green The call is held by the other party

Flashing Red The call is on hold

Solid Red The line is busy remotely [shared lines]

Polycom IP650

vanillaIP

Your Customers. Your Success. Our Platform.

www.vanillaip.com 0800 9700971

Operating Instructions

1. If the WAN (wide area network) connection fails to a site for any reason, including a fault on the circuit

or a power cut, then the ability to make and receive calls from the IP phones utilising that WAN circuit

will be restricted. These failures may be caused for reasons outside our control. Other services will be

fully maintained including voice mail and the ability to divert calls to other numbers including mobiles.

If another working WAN circuit is available at that site then this can be used to fully restore service to

all phones.

2. This service allows for calls to 999 and 112, however these services will be affected if there is a power

cut or your WAN circuit fails

3. With regard 999 services no location information is passed to the emergency services operator this will

mean that you will have to state the address that you wish the emergency service to attend.

4. We do not offer a paper based telephone directory service

5. If you require a PDF that allows you to print off stickers to attach to the phone device explaining the

above please contact us.

Star Codes

Descrption Code

Automatic call back deactivation #8

Call forwarding always to voicemail

activation

*21

Call forwarding always to voicemail

de-activation

#21

Call forwarding to voicemail activa-

tion

*40

Call forwarding to voicemail deacti-

vation

*93

Call forwarding not reachable activa-

tion

*94

Call forwarding not reachable deac-

tivation

*95

Call line ID delivery blocking per call *67

Calling Line ID Delivery per Call *65

Call Return *69

Descrption Code

Call Waiting Persistent Activation *43

Call Waiting Persistent de-activation #43

Cancel Call Waiting *70

Clear Voice Message Waiting Indica-

tor

*99

Customer Originated Trace *57

Directed Call Pickup *97

Directed Call Pickup with Barge-in *33

Direct Voice Mail Transfer *55

Last Number Redial *66

Per Call Account Code *71

Push to Talk *50

Speed Dial 100 *75

Speed Dial 8 *74

Polycom SoundPoint IP 650 User manual

Polycom SoundPoint IP 650 User manual

Polycom SoundPoint IP 650 User manual

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