Paradyne 1823 User manual

Brand: Paradyne

Model: 1823

Category: IP phones

Type: User manual

1823 VoIP Gateway

User’s Guide

Document Number 1823-A2-GB20-00

May 2005

1823 VoIP Gateway User’s Guide

Notice

This publication is protected by federal copyright law. No part of this publication may be copied or distributed,

transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form

or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the

express written permission of Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773.

Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically

disclaims any implied warranties of merchantability or fitness for a particular purpose. Further, Paradyne Corporation

reserves the right to revise this publication and to make changes from time to time in the contents hereof without

obligation of Paradyne Corporation to notify any person of such revision or changes.

Changes and enhancements to the product and to the information herein will be documented and issued as a new

release to this manual.

Warranty, Sales, Service, and Training Information

Contact your local sales representative, service representative, or distributor directly for any help needed. For

additional information concerning warranty, sales, service, repair, installation, documentation, training, distributor

locations, or Paradyne worldwide office locations, use one of the following methods:

Internet: Visit the Paradyne World Wide Web site at www.paradyne.com. (Be sure to register your warranty at

www.paradyne.com/warranty.)

Telephone: Call our automated system to receive current information by fax or to speak with a company

representative.

– Within the U.S.A., call 1-800-870-2221

– Outside the U.S.A., call 1-727-530-2340

Document Feedback

We welcome your comments and suggestions about this document. Please mail them to Technical Publications,

Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773, or send e-mail to [email protected]. Include

the number and title of this document in your correspondence. Please include your name and phone number if you

are willing to provide additional clarification.

Trademarks

Acculink, ADSL/R, Bitstorm, Comsphere, DSL the Easy Way, ETC, Etherloop, FrameSaver, GranDSLAM,

GrandVIEW, Hotwire, the Hotwire logo, Jetstream, MVL, NextEDGE, Net to Net Technologies, OpenLane, Paradyne,

the Paradyne logo, Paradyne Credit Corp., the Paradyne Credit Corp. logo, Performance Wizard, ReachDSL,

StormPort, TruePut are all registered trademarks of Paradyne Corporation. Connect to Success, Hotwire Connected,

iMarc, JetFusion, JetVision, MicroBurst, PacketSurfer, Quick Channel, Reverse Gateway, Spectrum Manager, and

StormTracker are trademarks of Paradyne Corporation. All other products and services mentioned herein are the

trademarks, service marks, registered trademarks, or registered service marks of their respective owners.

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1823 VoIP Gateway User’s Guide

VoIP Gateway Settings

Web, Telnet provisioning account:

User Name: root

Password: 1234

LAN port IP address: 192.168.1.101

Important Safety Instructions

1. Read and follow all warning notices and instructions marked on the product or included in the manual.

2. Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the

product and to protect it from overheating, these slots and openings must not be blocked or covered.

3. Do not allow anything to rest on the power cord and do not locate the product where persons will walk

on the power cord.

4. Do not attempt to service this product yourself, as opening or removing covers may expose you to

dangerous high voltage points or other risks. Refer all servicing to qualified service personnel.

5. When installed in the final configuration, the product must comply with the applicable Safety

Standards and regulatory requirements of the country in which it is installed. If necessary, consult

with the appropriate regulatory agencies and inspection authorities to ensure compliance.

6. A rare phenomenon can create a voltage potential between the earth grounds of two or more

buildings. If products installed in separate buildings are interconnected, the voltage potential may

cause a hazardous condition. Consult a qualified electrical consultant to determine whether or not this

phenomenon exists and, if necessary, implement corrective action prior to interconnecting the

products.

7. Input power to this product must be provided by one of the following: (1) a UL Listed/CSA certified

power source with a Class 2 or Limited Power Source (LPS) output for use in North America, or (2) a

certified transformer, with a Safety Extra Low Voltage (SELV) output having a maximum of 240 VA

available, for use in the country of installation.

8. General purpose cables are used with this product for connection to the network. Special cables,

which may be required by the regulatory inspection authority for the installation site, are the

responsibility of the customer. Use a UL Listed, CSA certified, minimum No. 26 AWG line cord for

connection to the Digital Subscriber Line (DSL) network.

9. In addition, since the equipment is to be used with telecommunications circuits, take the following

precautions:

— Never install telephone wiring during a lightning storm.

— Never install telephone jacks in wet locations unless the jack is specifically designed for wet

locations.

— Never touch uninsulated telephone wires or terminals unless the telephone line has been

disconnected at the network interface.

— Use caution when installing or modifying telephone lines.

— Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a

remote risk of electric shock from lightning.

— Do not use the telephone to report a gas leak in the vicinity of the leak.

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1823 VoIP Gateway User’s Guide

CE Marking

When the product is marked with the CE mark on the equipment label, a supporting Declaration of

Conformity may be downloaded from the Paradyne World Wide Web site at www.paradyne.com. Select

Support -> Technical Manuals -> Declarations of Conformity.

FCC Part 15 Declaration

An FCC Declaration of Conformity may be downloaded from the Paradyne World Wide Web site at

www.paradyne.com. Select Support -> Technical Manuals -> Declarations of Conformity.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

The authority to operate this equipment is conditioned by the requirement that no modifications will be

made to the equipment unless the changes or modifications are expressly approved by the responsible

party.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

Consult the dealer or an experienced radio/TV technician for help.

Canada EMI Notice

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

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1823 VoIP Gateway User’s Guide

Table of Contents

CHAPTER 1 INTRODUCTION................................................................................................................................7

1.1 PRODUCT OVERVIEW............................................................................................................................................7

1.2 FEATURES.............................................................................................................................................................7

1.3 APPLICATION ........................................................................................................................................................8

CHAPTER 2 HARDWARE INSTALLATION.........................................................................................................9

2.1 BACK PANEL.........................................................................................................................................................9

2.2 CABLING...............................................................................................................................................................9

2.3 FRONT PANEL LED INDICATORS.........................................................................................................................10

CHAPTER 3 LOGIN VIA THE WEB BROWSER................................................................................................11

3.1 IP ADDRESS ........................................................................................................................................................12

3.2 LOGIN PROCEDURE.............................................................................................................................................13

CHAPTER 4 BASIC CONFIGURATION..............................................................................................................14

4.1 VERSION.............................................................................................................................................................14

4.2 ACCESS CONTROL...............................................................................................................................................14

4.2.1 Change the Password .................................................................................................................................15

4.2.2 Add User.....................................................................................................................................................15

4.2.3 Delete User.................................................................................................................................................17

4.3 WA N SETUP .......................................................................................................................................................18

4.3.1 Static IP address .........................................................................................................................................20

4.3.2 DHCP Mode...............................................................................................................................................21

4.3.3 PPPoE ........................................................................................................................................................21

4.4 LAN IP ADDRESS ...............................................................................................................................................22

4.5 SAV E ...................................................................................................................................................................24

4.6 ERASE.................................................................................................................................................................24

4.7 REBOOT..............................................................................................................................................................25

CHAPTER 5 ADVANCED CONFIGURATION ....................................................................................................26

5.1 VOIP QOS..........................................................................................................................................................26

5.2 NAT PORT REDIRECT..........................................................................................................................................26

5.3 SYSTEM STATISTICS ............................................................................................................................................28

5.3.1 Interface Statistics.......................................................................................................................................28

5.3.2 TCP/IP........................................................................................................................................................29

5.3.3 DHCP-Lease...............................................................................................................................................30

CHAPTER 6 VOIP....................................................................................................................................................32

6.1 SIP CONFIGURATION...........................................................................................................................................32

6.1.1 Local...........................................................................................................................................................33

6.1.2 PhoneList.............................................................................................................................................35

6.1.3 Remote........................................................................................................................................................36

6.1.4 CallForward........................................................................................................................................38

6.1.5 Dial Plan.....................................................................................................................................................40

CHAPTER 7 SOFTWARE UPGRADE VIA FTP ..................................................................................................42

APPENDIX A: PIN ASSIGNMENTS AND POWER ADAPTERS ......................................................................44

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1823 VoIP Gateway User’s Guide

APPENDIX B: PHONE OPERATIONS .................................................................................................................45

¾ NORMAL CALL HOLD .....................................................................................................................................45

¾ CONSULTATION CALL HOLD...........................................................................................................................45

¾ CALL RESUME ...............................................................................................................................................45

¾ CALL SWITCH ................................................................................................................................................45

¾ CALL WAITING ...............................................................................................................................................45

¾ CALL TRANSFER ............................................................................................................................................45

¾ CLIR (CALLER-ID RESTRICTION) .................................................................................................................45

¾ CFU (CALL FORWARD UNCONDITIONAL) .....................................................................................................45

APPENDIX C: GLOSSARY.....................................................................................................................................46

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1823 VoIP Gateway User’s Guide

Chapter 1 Introduction

This chapter introduces the 1823 VoIP Gateway. It includes a product overview, a description of the

product’s features and applications, and an explanation of the functions of the front panel LED indicators.

1.1 Product Overview

Standard telephones connect to the RJ11 port (telephone jack) on the back of the gateway, allowing calls

to be routed to anywhere in the world— significantly reducing or eliminating long distance charges. Your

PCs connected to the gateway do not even have to be turned on for you to make calls. The 1823 solves

your entire network and telephony needs in one integrated unit, which reduces space requirements and

the cost of hardware and cabling.

05-17658

POWER

PHONE1

PHONE2

LAN1

LAN2

LAN3

WAN

1800 V

oIP Gateway

1.2 Features

z Supports Voice over IP (VoIP)

z Uses a standard telephone to make Internet calls with low charges

z Use just one IP address to access the Internet over your entire network

z Supports Caller ID

z Supports silence suppression

z Configurable through your networked PC’s Web Browser

z Remote administration and remote firmware upgrades over the Internet

z Supports PPTP, L2TP and IpSec Pass-Through

z Internal 4-Port switch dramatically speeds up your gaming and multimedia connections

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1823 VoIP Gateway User’s Guide

1.3 Application

The following illustration shows a typical application for the 1823 VoIP Gateway.

PSTN

Ethernet

VoIP

Trunking

Gateway

Proxy Server

1823

FXS

DSL/Cable

Modem

05-17659

VoIP

DSL/Cable

Modem

1800 V

oIP

Gateway

FXS

Ethernet

1823

FXS

1800 V

IP Gateway

FXS

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1823 VoIP Gateway User’s Guide

Chapter 2 Hardware Installation

2.1 Back Panel

The figure below illustrates the back panel of the gateway. On the left side of the rear panel there is a

recessed reset button. This button is used to reload the factory default settings. Use a small object like a

ballpoint pen to press the button and hold it down for more than three seconds. The gateway will be reset

and all parameters will return to their factory default settings. You can verify this process by monitoring

the PHONE LED, which will turn off and then on again as the gateway restarts.

05-17660

ower

WAN

LAN

Phone1

Phone2

2.2 Cabling

To install the 1823 VoIP Gateway:

1. Connect the power adapter to the POWER jack of the gateway, and then plug the power adapter into

an AC wall outlet.

2. Use an RJ11 connector cable to connect an analog telephone to the Phone1 port, and, if your service

provider has provisioned two lines, the Phone2 port. An RJ11 cable is supplied with the gateway.

3. Use RJ45 cables to connect the LAN 1X, 2X, and 3X ports of the gateway to your Ethernet devices,

such as a hub or the Ethernet port of your PC. An RJ45 cable is supplied with the gateway.

4. Connect the WAN port of the gateway to your ADSL or cable modem’s LAN port with an RJ45 cable.

(If your modem's LAN port is currently connected to your PC, disconnect the cable from the modem's

LAN port and use it to connect your PC to one of the LAN ports of the gateway. Then use another

RJ45 cable to connect the WAN port of the gateway to your modem’s LAN port.)

Power Cable

05-17661

POWER

WAN

Ethernet

Cable

(RJ45)

Telephone

Cable

(RJ11)

Telephone

Device

LAN

PHONE1

PHONE2

Reset

Button

Internet

ADSL / Cable

Modem

LAN Port

If the gateway fails to power on, or it malfunctions, verify that the power supply is correctly connected.

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1823 VoIP Gateway User’s Guide

2.3 Front Panel LED Indicators

LED Color Mode Function

Green On The gateway is powered up.

POWER

Off The gateway is powered down.

On Phone is off-hook.

Off Phone is on-hook.

PHONE1

PHONE2

Green

Blink Phone is ringing.

Green On An Ethernet link is established.

Off An Ethernet link is not established.

LAN1

LAN2

LAN3

Green Blink Data is being transmitted or received over the LAN.

Green

On The WAN link is established.

WAN

Off Device is resetting.

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1823 VoIP Gateway User’s Guide

Chapter 3 Login via the Web Browser

This section describes how to manage the VoIP gateway via a web browser from the local or remote end.

The following are the web interface system requirements:

 Web Browser – Compatible web browsers include Microsoft Internet Explorer (version 6.0 or higher)

and Netscape Navigator (version 6.0 or higher).

 Use your browser's default settings. JavaScript must be enabled.

 Screen Resolution – 1024 x 768 pixels is the optimal resolution for most monitors and laptops. Lower

screen resolutions (such as 800 x 600 pixels) may cause the screens to exceed the width or height of

the screen. To verify screen resolution on a Windows system:

o Right click on your desktop

o Select Properties

o Click the Settings tab

o Adjust the Screen Resolution as needed

A unique default user account is assigned with user name root and password 1234. You can change the

default password once you are logged on.

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1823 VoIP Gateway User’s Guide

3.1 IP Address

To log on to the device using a web browser, your workstation and the device should both be on the

same network segment. The default IP address of the gateway is 192.168.1.101.

For example, to configure the IP address under Windows XP:

1. In the Windows task bar, click on the Start button, and then click on Control Panel.

2. Double-click on the Network Connections icon.

3. In the LAN or High-Speed Internet window, right-click on the icon corresponding to your network

interface card (NIC) and select Properties. (Often this icon is labeled Local Area Connection.) The

Local Area Connection dialog box is displayed with a list of currently installed network items.

4. Ensure that the check box to the left of the item labeled Internet Protocol (TCP/IP) is checked,

and click on Properties.

5. Write down the current IP Address and Subnet Mask in the Internet Protocol (TCP/IP) Properties

dialog box. When you are done using the web interface, you will need to reconfigure your PC with

these values.

6. In the Internet Protocol (TCP/IP) Properties dialog box, click in the radio button labeled “

Specify

an IP address” and type 192.168.1.x (where x is any number between 1 and 254, excluding 101)

in the IP Address field.

7. Type 255.255.255.0 in the Subnet Mask field.

8. Click on OK twice to confirm your changes, and close the Control Panel.

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1823 VoIP Gateway User’s Guide

3.2 Login Procedure

To log on to the system from the web browser, follow the steps below:

1. Start your Internet browser.

2. Type the IP address for the gateway in the Address field of your browser. For example, if the IP

address is 192.168.1.101, type

http://192.168.1.101

3. You will be prompted to enter your user name and password. Type the name and password, then

click on OK. The default USER Name is root, and password 1234. The user name and password

are case-sensitive.

4. After you log in, the main menu appears. The menu lists a number of links. These have three

categories: Basic, Advanced, and VoIP.

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1823 VoIP Gateway User’s Guide

Chapter 4 Basic Configuration

From the Basic menu bar, you can change passwords, configure the WAN/LAN interfaces, set up routing,

save settings, reboot the device, and retrieve the factory default settings.

4.1 Version

To verify the software version of your gateway, click on Version under the Basic menu. The information

will display as in the screenshot below.

4.2 Access Control

To manage the List of Users, click on Access Control on the menu bar. On the Access Control screen,

you can add or delete users.

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1823 VoIP Gateway User’s Guide

4.2.1 Change the Password

To modify the password, click on Access Control on the menu bar. Select the applicable User, and click

on Change Password.

On the Change Password screen, type the old password and type the new password twice. Click on

Apply to submit the settings.

If you change the password, make sure you keep a record of it in a safe place, as you will require it the

next time you log in.

4.2.2 Add User

To add a user, click on the Add button, and fill out the parameters below. Click on Apply to submit the

settings.

Parameter Description

User Name Enter the new User Name. The User Name is case sensitive.

Password

Enter a password for the new user. The password is case sensitive.

Services

Specify authorization for CLI, HTTP and FTP services.

Permissions

Select Ordinary or Administration user permission. Administration authority is

required to change the configuration.

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1823 VoIP Gateway User’s Guide

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1823 VoIP Gateway User’s Guide

4.2.3 Delete User

To delete a User from the list of users, complete the following steps:

1. Click on Access Control under the Basic menu.

2. Choose a User entry, and click on Delete.

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1823 VoIP Gateway User’s Guide

4.3 WAN Setup

To set WAN parameters, click on WAN Setup under the Basic menu. The following information appears:

Click on the WAN Setup button to change your settings.

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1823 VoIP Gateway User’s Guide

The following screen appears:

 Static IP address: Use this setting if your Internet Service Provider (ISP) assigns you a permanent

IP address, or if the IP address of the host needs to be manually configured in your network.

 DHCP mode: Use this setting if you will obtain an IP address from your ISP automatically, using

DHCP protocol.

 PPPoE mode: Use this setting if your ISP requres PPPoE authentication to connect to their service.

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1823 VoIP Gateway User’s Guide

4.3.1 Static IP address

Select WAN Setup in the Basic Menu. Then select Static IP address (meaning your ISP assigns you a

static IP address, or the IP address of the host needs to be manually configured in your network) and click

on Next. The following screen appears.

Fill in the parameters and click on Next.

Parameter Description

WAN IP address Enter the WAN IP address.

Subnet Mask The subnet mask of the selected interface.

Default Gateway The gateway IP address of the IP network

Primary DNS Server

Enter the primary DNS server IP address.

Secondary DNS Server

Enter the secondary DNS server IP address that will be used in

the event that the primary server IP address fails or is not

available.

20 May 2005 1823-A2-GB20-00

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Paradyne 1823 User manual

Brand: Paradyne

Model: 1823

Category: IP phones

Type: User manual

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Paradyne 1823 User manual

Paradyne 1823 User manual

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