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Contents
Read This First . . . . . . . . . . . . . . . . . . . . . . .v
Chapter 1. Finding Information . . . . . . . . . .1
This Guide and Other Publications . . . . . . . . . . 1
Chapter 2. Caring for Your Computer . . . . .3
Important Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Be Careful about Where and
How You Work . . . . . . . . . . . . . . . . . . . . . . . 3
Be Gentle with Your Computer . . . . . . . . . . 4
Carry Your Computer Properly . . . . . . . . . . 4
Handle Storage Media and
Drives Properly . . . . . . . . . . . . . . . . . . . . . . . 5
Take Care in Setting Passwords . . . . . . . . . 5
Other Important Tips . . . . . . . . . . . . . . . . . . 5
Cleaning the Cover of Your Computer . . . 6
Cleaning Your Computer Keyboard . . . . . . 6
Cleaning Your Computer Display . . . . . . . . 7
Chapter 3. Getting Started . . . . . . . . . . . . . .9
Knowing the Parts . . . . . . . . . . . . . . . . . . . . . . . 10
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Right-side View . . . . . . . . . . . . . . . . . . . . . . 13
Left-side View . . . . . . . . . . . . . . . . . . . . . . . 15
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . 17
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Accessibility and Comfort . . . . . . . . . . . . . . . . 20
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Special Keys and Buttons . . . . . . . . . . . . . . 22
Using the Touch Pad . . . . . . . . . . . . . . . . . . 24
Status Indicators . . . . . . . . . . . . . . . . . . . . . . 25
Preventing Problems . . . . . . . . . . . . . . . . . . 27
Learn How to Achieve All Day
Computing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Your Computer Batteries . . . . . . . . . . . . . . 30
Checking Battery Status . . . . . . . . . . . . . . . 30
Using the AC Adapter . . . . . . . . . . . . . . . . 30
Charging the Battery . . . . . . . . . . . . . . . . . . 31
Handling the Battery . . . . . . . . . . . . . . . . . . 31
Integrated Camera . . . . . . . . . . . . . . . . . . . . . . . 32
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Attaching a Mechanical Lock . . . . . . . . . . . 32
Using Passwords . . . . . . . . . . . . . . . . . . . . . 33
Chapter 4. Solving Computer
Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Frequently Asked Questions . . . . . . . . . . . . . .38
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . .39
Display Problems . . . . . . . . . . . . . . . . . . . . .39
A Password Problem . . . . . . . . . . . . . . . . . .40
Keyboard Problems . . . . . . . . . . . . . . . . . . .40
Sleep or Hibernation Problems . . . . . . . . .41
Computer Screen Problems . . . . . . . . . . . .42
Battery Problems . . . . . . . . . . . . . . . . . . . . .43
A Hard Disk Drive Problem . . . . . . . . . . . .44
A Startup Problem . . . . . . . . . . . . . . . . . . . .44
Other Problems . . . . . . . . . . . . . . . . . . . . . . .44
Chapter 5. Upgrading and Replacing
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Replacing the Battery . . . . . . . . . . . . . . . . . . . . .45
Replacing Memory . . . . . . . . . . . . . . . . . . . . . . .46
Chapter 6. Getting Help and Service . . . . 51
Getting Help and Service . . . . . . . . . . . . . . . . .51
Getting Help on the Web . . . . . . . . . . . . . . . . . .51
Calling the Customer Support Center . . . . . . .51
Getting Help around the World . . . . . . . . . . . .53
Appendix A. Warranty Information . . . . . . 55
Warranty Information . . . . . . . . . . . . . . . . . . . .55
Types of Warranty Service . . . . . . . . . . . . .56
Lenovo Warranty Service Telephone
Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Warranty Service Telephone Numbers . . .57
Appendix B. Customer Replaceable Units
(CRUs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Appendix C. Features and
Specifications . . . . . . . . . . . . . . . . . . . . . . . 61
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Lenovo 3000Y310 UG.book Page iii Friday, September 14, 2007 4:24 PM