Setting Up Provisioning Policy .................................................................................................... 69
Defining How to Handle Unpaid Subscriptions ........................................................................... 69
Setting Up Automatic E-mails 70
Adding E-mail Templates ............................................................................................................ 71
Setting Up Your Locales .............................................................................................................. 72
Editing Template Content ............................................................................................................ 73
Reloading E-mail Templates ....................................................................................................... 75
Getting Your System Ready to Send E-mail Messages .............................................................. 75
Customizing E-mail Templates .................................................................................................... 77
Updating the E-mail Header .............................................................................................. 77
Updating the E-mail Layout ............................................................................................... 78
E-mail Template Variables .......................................................................................................... 78
Subscription Info E-mail .................................................................................................... 79
Invoice E-mail .................................................................................................................... 80
Credit Card Payment ......................................................................................................... 81
eCheck Payment ............................................................................................................... 82
Bank Draft Payment .......................................................................................................... 83
Off-site Gateway Payment ................................................................................................ 85
Declined Payment ............................................................................................................. 86
Payment Error ................................................................................................................... 87
Domain Renewal Notice .................................................................................................... 88
Domain Transfer - Success E-mail ................................................................................... 89
Domain Transfer - Failure E-mail ...................................................................................... 90
Credit Card Expiration Notification E-mail ......................................................................... 91
Subscription Suspension E-mails...................................................................................... 92
Subscription Enable E-mail ............................................................................................... 93
Managing Online Stores 94
Adding an Online Store ............................................................................................................... 94
Editing an Online Store ............................................................................................................... 95
Changing Online Store Appearance............................................................................................ 95
Using Website Widgets to Embed Stores into Websites............................................................. 96
Querying Customers for Extra Information in Online Stores ....................................................... 96
Setting Up Fraud Protection 97
Setting Up FraudGuardian .......................................................................................................... 98
Step 1. Sign Up for a FraudGuardian Account ................................................................. 98
Step 2. Submit Your FraudGuardian Account Data .......................................................... 98
Step 3. Create a Fraud Set ............................................................................................... 99
Step 4. Create a Country Threshold ............................................................................... 100
Step 5. Tie Fraud Sets with Online Stores and Thresholds ............................................ 102
Prohibiting Subscriptions from Certain E-mail Addresses......................................................... 102
Plans and Add-ons 103
Defining Resources to Include into Plans ................................................................................. 105
Hosting Services ............................................................................................................. 106
Domain Name Registration ............................................................................................. 106
SSL Certificates............................................................................................................... 107
Pricing and Price Options .......................................................................................................... 109
Setting Up Custom Prices for a Plan .............................................................................. 110
Creating General Ledger Entries for a Plan .................................................................... 111
Offering Additional Services ...................................................................................................... 112
Adding SSL Certificates as Add-ons to Hosting Plans.................................................... 113