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Dell Chassis Management Controller Version 4.1 User guide

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Dell Chassis Management
Controller Firmware
Version 4.1
User’s Guide
Notes and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
____________________
Information in this publication is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is
strictly forbidden. Trademarks used in this text: Dellâ„¢, the DELL logo, FlexAddressâ„¢
,
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PowerEdgeâ„¢
,
and PowerConnectâ„¢ are trademarks of Dell Inc. Microsoft
®
, Active Directory
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,
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Explorer
®
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®
, Windows Server
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,
and Windows Vista
®
are either trademark
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or registered
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and Red Hat
Enterprise Linux
®
are registered trademarks of Red Hat, Inc. in the United States and other countries.
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®
is a registered trademark and SUSE â„¢ is a trademark of Novell Inc. in the United States and other
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Copyright 1998-2006 The OpenLDAP Foundation. All rights reserved. Redistribution and use in source
and binary forms, with or without modification, are permitted only as authorized by the OpenLDAP Public
License. A copy of this license is available in the file LICENSE in the top-level directory of the distribution
or, alternatively, at
http://www.OpenLDAP.org/license.html
. OpenLDAP is a registered trademark of the
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and subject to additional restrictions. This work is derived from the University of Michigan LDAP v3.3
distribution. This work also contains materials derived from public sources. Information about OpenLDAP
can be obtained at
http://www.openldap.org/
. Portions Copyright 1998-2004 Kurt D. Zeilenga. Portions
Copyright 1998-2004 Net Boolean Incorporated. Portions Copyright 2001-2004 IBM Corporation. All
rights reserved. Redistribution and use in source and binary forms, with or without modification, are
permitted only as authorized by the OpenLDAP Public License. Portions Copyright 1999-2003 Howard
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modification, are permitted provided that this notice is preserved. The names of the copyright holders may
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binary forms are permitted provided that this notice is preserved and that due credit is given to the University
of Michigan at Ann Arbor. The name of the University may not be used to endorse or promote products
derived from this software without specific prior written permission. This software is provided "as is''
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Other trademarks and trade names may be used in this publication to refer to either the entities claiming
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names other than its own.
2012 - 05
Contents 3
Contents
1Overview . . . . . . . . . . . . . . . . . . . . . . . . . 21
What’s New For This Release . . . . . . . . . . . . . . 22
CMC Management Features
. . . . . . . . . . . . . . . 22
Security Features . . . . . . . . . . . . . . . . . . . . 24
Chassis Overview
. . . . . . . . . . . . . . . . . . . . 25
Hardware Specifications
. . . . . . . . . . . . . . . . 26
TCP/IP Ports
. . . . . . . . . . . . . . . . . . . . 26
Supported Remote Access Connections . . . . . . . . 27
Supported Platforms
. . . . . . . . . . . . . . . . . . . 27
Supported Web Browsers
. . . . . . . . . . . . . . . . 28
Supported Management Console Applications
. . . . . 28
WS-Management Support. . . . . . . . . . . . . . . . 28
Other Documents You May Need
. . . . . . . . . . . . 30
2 Installing and Setting Up CMC . . . . . . . . 33
Before You Begin . . . . . . . . . . . . . . . . . . . . 33
Installing CMC Hardware
. . . . . . . . . . . . . . . . 33
Checklist for Integration of a Chassis
. . . . . . . 34
Basic CMC Network Connection
. . . . . . . . . . 35
4 Contents
Daisy-chain CMC Network Connection . . . . . . 35
Installing Remote Access Software on a
Management Station
. . . . . . . . . . . . . . . . . . . 39
Installing RACADM on a Linux
Management Station
. . . . . . . . . . . . . . . . 39
Uninstalling RACADM From a Linux
Management Station
. . . . . . . . . . . . . . . . 40
Configuring a Web Browser
. . . . . . . . . . . . . . . 41
Proxy Server
. . . . . . . . . . . . . . . . . . . . 41
Microsoft Phishing Filter
. . . . . . . . . . . . . . 42
Certificate Revocation List (CRL) Fetching . . . . . 42
Downloading Files From CMC
With Internet Explorer
. . . . . . . . . . . . . . . 43
Allow Animations in Internet Explorer . . . . . . . 43
Setting Up Initial Access to CMC . . . . . . . . . . . . 44
Configuring CMC Network
. . . . . . . . . . . . . 45
Configuring Networking Using the
LCD Configuration Wizard . . . . . . . . . . . . . 46
Accessing CMC Through a Network
. . . . . . . . . . 52
Installing or Updating CMC Firmware
. . . . . . . . . . 53
Downloading CMC Firmware
. . . . . . . . . . . . 53
Updating CMC Firmware Using
the Web Interface
. . . . . . . . . . . . . . . . . . 54
Updating CMC Firmware Using RACADM . . . . . 54
Configuring CMC Properties. . . . . . . . . . . . . . . 55
Configuring Power Budgeting
. . . . . . . . . . . 55
Configuring CMC Network Settings
. . . . . . . . 55
Adding and Configuring Users
. . . . . . . . . . . 55
Adding SNMP and E-mail Alerts
. . . . . . . . . . 56
Configuring Remote Syslog
. . . . . . . . . . . . . 56
Contents 5
Understanding the Redundant
CMC Environment
. . . . . . . . . . . . . . . . . . . . 57
About the Standby CMC
. . . . . . . . . . . . . . 57
CMC Failsafe Mode
. . . . . . . . . . . . . . . . . 58
Active CMC Election Process
. . . . . . . . . . . 59
Obtaining Health Status of
Redundant CMC . . . . . . . . . . . . . . . . . . 59
3 Configuring CMC to Use Command
Line Consoles . . . . . . . . . . . . . . . . . . . . . 61
Command Line Console Features on CMC . . . . . . . 61
Using a Serial, Telnet, or SSH Console
. . . . . . . . . 62
Using a Telnet Console With CMC. . . . . . . . . . . . 62
Using SSH With CMC
. . . . . . . . . . . . . . . . . . 63
Enabling SSH on CMC
. . . . . . . . . . . . . . . 63
Changing the SSH Port
. . . . . . . . . . . . . . . 64
Enabling the Front Panel to
iKVM Connection . . . . . . . . . . . . . . . . . . 65
Configuring Terminal Emulation Software
. . . . . . . 65
Configuring Linux Minicom
. . . . . . . . . . . . . 65
Connecting to Servers or I/O Modules With
the Connect Command
. . . . . . . . . . . . . . . . . . 67
Configuring the Managed Server BIOS for
Serial Console Redirection
. . . . . . . . . . . . . 69
Configuring Windows for Serial
Console Redirection . . . . . . . . . . . . . . . . 69
Configuring Linux for Server Serial
Console Redirection During Boot. . . . . . . . . . 70
Configuring Linux for Server Serial
Console Redirection After Boot
. . . . . . . . . . 71
6 Contents
4 Using the RACADM Command
Line Interface . . . . . . . . . . . . . . . . . . . . . 75
Using a Serial, Telnet, or SSH Console . . . . . . . . . 75
Logging in to CMC
. . . . . . . . . . . . . . . . . . 76
Starting a Text Console . . . . . . . . . . . . . . . 76
Using RACADM. . . . . . . . . . . . . . . . . . . . . . 76
RACADM Subcommands
. . . . . . . . . . . . . . 77
Accessing RACADM Remotely . . . . . . . . . . . 81
Enabling and Disabling the RACADM
Remote Capability
. . . . . . . . . . . . . . . . . . 82
Using RACADM Remotely. . . . . . . . . . . . . . 82
RACADM Error Messages
. . . . . . . . . . . . . 83
Using RACADM to Configure CMC
. . . . . . . . . . . . 83
Configuring CMC Network Properties. . . . . . . . . . 83
Setting Up Initial Access to CMC
. . . . . . . . . . 84
Viewing Current Network Settings . . . . . . . . . 85
Configuring the Network LAN Settings
. . . . . . . 85
Configuring the Network Security
Settings (IPv4 Only) . . . . . . . . . . . . . . . . . 92
Using RACADM to Configure Users
. . . . . . . . . . . 93
Adding a CMC User
. . . . . . . . . . . . . . . . . 94
Using RACADM to Configure Public Key
Authentication over SSH
. . . . . . . . . . . . . . . . . 95
Generating Public Keys for Windows
. . . . . . . . 96
Generating Public Keys for Linux
. . . . . . . . . . 97
RACADM Syntax Notes for CMC
. . . . . . . . . . 97
Viewing the Public Keys
. . . . . . . . . . . . . . 97
Adding the Public Keys
. . . . . . . . . . . . . . . 98
Deleting the Public Keys
. . . . . . . . . . . . . . 98
Contents 7
Logging in Using Public
Key Authentication
. . . . . . . . . . . . . . . . . 98
Enabling a CMC User With Permissions
. . . . . . 99
Disabling a CMC User
. . . . . . . . . . . . . . . 99
Configuring SNMP and E-mail Alerting
. . . . . . . . . 100
Configuring Multiple CMCs in Multiple Chassis
. . . . 100
Creating a CMC Configuration File
. . . . . . . . . 101
Parsing Rules
. . . . . . . . . . . . . . . . . . . . 103
Modifying the CMC IP Address
. . . . . . . . . . . 105
Using RACADM to Configure Properties on iDRAC
. . . 106
Troubleshooting
. . . . . . . . . . . . . . . . . . . . . 108
5 Using the CMC Web Interface. . . . . . . . 111
Accessing the CMC Web Interface . . . . . . . . . . . 111
Logging In
. . . . . . . . . . . . . . . . . . . . . . 112
Logging Out . . . . . . . . . . . . . . . . . . . . . 113
Configuring Basic CMC Settings
. . . . . . . . . . . . 113
Setting the Chassis Physical Location and
Chassis Name
. . . . . . . . . . . . . . . . . . . 113
Setting the Date and Time on CMC
. . . . . . . . . 114
Enabling Removable Flash Media . . . . . . . . . 115
Chassis Health Page. . . . . . . . . . . . . . . . . . . 115
Using Chassis Group
. . . . . . . . . . . . . . . . . . . 116
Chassis Group Features
. . . . . . . . . . . . . . 116
Setting up a Chassis Group
. . . . . . . . . . . . . 117
Removing a Member from the Leader
. . . . . . . 118
Disbanding a Chassis Group
. . . . . . . . . . . . 119
8 Contents
Disabling an Individual Member at the
Member Chassis
. . . . . . . . . . . . . . . . . 119
Launching a Member Chassis’s or Server’s
web page
. . . . . . . . . . . . . . . . . . . . . 120
Synchronizing a New Member With Leader
Chassis Properties . . . . . . . . . . . . . . . . 120
Blade Inventory for MCM group
. . . . . . . . . 121
Saving the Blade Inventory Report . . . . . . . . 121
Chassis Component Summary . . . . . . . . . . . . . 123
Chassis Graphics
. . . . . . . . . . . . . . . . . 123
Chassis Health . . . . . . . . . . . . . . . . . . 125
Selected Component Information . . . . . . . . . . . 126
Monitoring System Health Status
. . . . . . . . . . . 132
Viewing Chassis and Component
Summaries
. . . . . . . . . . . . . . . . . . . . 132
Viewing Power Budget Status . . . . . . . . . . 133
Viewing Server Model Name and
Service Tag
. . . . . . . . . . . . . . . . . . . . 133
Viewing the Health Status of All Servers. . . . . 133
Editing Slot Names
. . . . . . . . . . . . . . . . 137
Using Server’s Host Name as the
Slot Name. . . . . . . . . . . . . . . . . . . . . 138
Setting the First Boot Device for Servers
. . . . . 138
Viewing the Health Status of an
Individual Server
. . . . . . . . . . . . . . . . . 140
Viewing the Health Status of IOMs
. . . . . . . . 147
Viewing the Health Status
of the Fans . . . . . . . . . . . . . . . . . . . . 148
Viewing the iKVM Status
. . . . . . . . . . . . . 150
Viewing the Health Status of the PSUs
. . . . . . 151
Viewing Status of the
Temperature Sensors
. . . . . . . . . . . . . . . 153
Viewing the LCD Status
. . . . . . . . . . . . . . . . 155
Contents 9
Viewing World Wide Name/Media Access
Control (WWN/MAC) IDs
. . . . . . . . . . . . . . . . 156
Fabric Configuration
. . . . . . . . . . . . . . . . 156
WWN/MAC Addresses
. . . . . . . . . . . . . . . 156
Configuring CMC Network Properties
. . . . . . . . . 157
Setting Up Initial Access to CMC
. . . . . . . . . . 157
Configuring the Network LAN Settings
. . . . . . . 158
Configuring CMC Network
Security Settings . . . . . . . . . . . . . . . . . . 165
Configuring VLAN . . . . . . . . . . . . . . . . . . . . 167
Adding and Configuring CMC Users
. . . . . . . . . . . 168
User Types
. . . . . . . . . . . . . . . . . . . . . 168
Adding and Managing Users
. . . . . . . . . . . . 175
Configuring and Managing Microsoft
Active Directory Certificates
. . . . . . . . . . . . . . 177
Common Settings
. . . . . . . . . . . . . . . . . . 178
Standard Schema Settings. . . . . . . . . . . . . 181
Extended Schema Settings
. . . . . . . . . . . . . 182
Managing Active Directory Certificates
. . . . . . . . 182
Kerberos Keytab
. . . . . . . . . . . . . . . . . . . . . 183
Configuring and Managing Generic Lightweight
Directory Access Protocol Services
. . . . . . . . . . 184
Selecting Your LDAP Servers . . . . . . . . . . . . . . 186
Managing LDAP Group Settings
. . . . . . . . . . . . . 187
Managing LDAP Security Certificates
. . . . . . . . . 187
Securing CMC Communications Using SSL
and Digital Certificates
. . . . . . . . . . . . . . . . . 188
Secure Sockets Layer (SSL)
. . . . . . . . . . . . 188
10 Contents
Certificate Signing Request (CSR) . . . . . . . . 189
Accessing the SSL Main Menu. . . . . . . . . . 190
Generating a New Certificate
Signing Request
. . . . . . . . . . . . . . . . . . 190
Uploading a Server Certificate . . . . . . . . . . 194
Uploading Webserver Key and
Certificate
. . . . . . . . . . . . . . . . . . . . . 194
Viewing a Server Certificate . . . . . . . . . . . 195
Managing Sessions . . . . . . . . . . . . . . . . . . 195
Configuring Services
. . . . . . . . . . . . . . . . . . 197
Configuring Power Budgeting
. . . . . . . . . . . . . 205
Managing Firmware Updates . . . . . . . . . . . . . 206
Viewing the Current Firmware Versions
. . . . . 207
Updating Firmware . . . . . . . . . . . . . . . . 208
Recovering iDRAC Firmware Using CMC
. . . . . 213
Updating Server Component Firmware
Using Lifecycle Controller . . . . . . . . . . . . 214
Managing iDRAC
. . . . . . . . . . . . . . . . . . . . 225
iDRAC QuickDeploy
. . . . . . . . . . . . . . . . 225
iDRAC Network Settings
. . . . . . . . . . . . . 228
Launching Remote Console from
CMC GUI
. . . . . . . . . . . . . . . . . . . . . 231
Launching iDRAC using Single Sign-On
. . . . . 232
Server Cloning
. . . . . . . . . . . . . . . . . . . . . 234
Capture Profile
. . . . . . . . . . . . . . . . . . 234
Apply Profile
. . . . . . . . . . . . . . . . . . . 235
View BIOS Settings on Server
. . . . . . . . . . 235
Manage Stored Profiles
. . . . . . . . . . . . . . 235
Recent Profile Log
. . . . . . . . . . . . . . . . 235
Completion Status and Troubleshooting
. . . . . 236
Contents 11
FlexAddress . . . . . . . . . . . . . . . . . . . . . . . 236
Viewing FlexAddress Status
. . . . . . . . . . . . 236
Configuring FlexAddress . . . . . . . . . . . . . . 240
Chassis-Level Fabric and Slot
FlexAddress Configuration
. . . . . . . . . . . . . 241
Server-Level Slot FlexAddress
Configuration . . . . . . . . . . . . . . . . . . . . 242
Remote File Sharing
. . . . . . . . . . . . . . . . . . . 242
Frequently Asked Questions. . . . . . . . . . . . . . . 245
Troubleshooting CMC
. . . . . . . . . . . . . . . . . . 247
6 Using FlexAddress. . . . . . . . . . . . . . . . . 249
Activating FlexAddress . . . . . . . . . . . . . . . . . 250
Verifying FlexAddress Activation
. . . . . . . . . . 252
Deactivating FlexAddress . . . . . . . . . . . . . . . . 253
Deactivating FlexAddress
. . . . . . . . . . . . . 254
Configuring FlexAddress Using the CLI . . . . . . . . . 254
Additional FlexAddress Configuration
for Linux
. . . . . . . . . . . . . . . . . . . . . . . 255
Viewing FlexAddress Status Using the CLI
. . . . . . . 256
Configuring FlexAddress Using the GUI
. . . . . . . . . 256
Wake-On-LAN with FlexAddress
. . . . . . . . . . 256
Troubleshooting FlexAddress
. . . . . . . . . . . . . . 257
Command Messages
. . . . . . . . . . . . . . . . . . . 260
FlexAddress DELL SOFTWARE LICENSE
AGREEMENT
. . . . . . . . . . . . . . . . . . . . . . . 263
12 Contents
Frequently Asked Questions. . . . . . . . . . . . . . 266
7 Using FlexAddress Plus. . . . . . . . . . . . . 267
Activating FlexAddress Plus. . . . . . . . . . . . . . 267
FlexAddress vs FlexAddress Plus
. . . . . . . . . . . 268
8 Using the CMC Directory Service . . . . . 269
Using CMC with Microsoft Active Directory . . . . . 269
Active Directory Schema Extensions
. . . . . . . 269
Standard Schema Versus
Extended Schema. . . . . . . . . . . . . . . . . 269
Standard Schema Active Directory Overview
. . . . . 270
Configuring Standard Schema Active
Directory to Access CMC
. . . . . . . . . . . . . 272
Configuring CMC With Standard
Schema Active Directory and
Web Interface . . . . . . . . . . . . . . . . . . 272
Configuring CMC With Standard
Schema Active Directory and RACADM . . . . . 275
Extended Schema Overview
. . . . . . . . . . . . . . 276
Active Directory Schema Extensions
. . . . . . . 276
Overview of the RAC Schema Extensions
. . . . 277
Active Directory Object Overview
. . . . . . . . 277
Configuring Extended Schema
Active Directory to Access Your CMC . . . . . . 282
Extending the Active Directory Schema
. . . . . 282
Installing the Dell Extension to the
Active Directory Users and
Computers Snap-In . . . . . . . . . . . . . . . . 289
Adding CMC Users and Privileges
to Active Directory
. . . . . . . . . . . . . . . . 290
Contents 13
Configuring CMC With Extended Schema
Active Directory and the Web Interface
. . . . . . 292
Configuring CMC With Extended Schema
Active Directory and RACADM
. . . . . . . . . . . 295
Frequently Asked Questions . . . . . . . . . . . . 297
Configuring Single Sign-On . . . . . . . . . . . . . . . 300
System Requirements
. . . . . . . . . . . . . . . . 300
Configuring Settings . . . . . . . . . . . . . . . . 301
Configuring Active Directory
. . . . . . . . . . . . 301
Configuring CMC
. . . . . . . . . . . . . . . . . . 302
Uploading the Kerberos Keytab File . . . . . . . . 302
Enabling Single Sign-On
. . . . . . . . . . . . . . 303
Configuring the Browser For Single
Sign-On Login. . . . . . . . . . . . . . . . . . . . 304
Logging into CMC Using Single Sign-On
. . . . . . 305
Configuring Smart Card Two-Factor
Authentication
. . . . . . . . . . . . . . . . . . . . . . 306
System Requirements
. . . . . . . . . . . . . . . . 306
Configuring Settings . . . . . . . . . . . . . . . . 306
Configuring Active Directory
. . . . . . . . . . . . 306
Configuring CMC
. . . . . . . . . . . . . . . . . . 307
Uploading the Kerberos Keytab File . . . . . . . . 307
Enabling Smart Card Authentication
. . . . . . . . 308
Configuring the Browser For
Smart Card Login
. . . . . . . . . . . . . . . . . . 308
Logging into CMC Using Smart Card
. . . . . . . . 309
Troubleshooting the Smart Card Login
. . . . . . . 310
Using CMC with Generic LDAP
. . . . . . . . . . . . . 310
Configuring the Generic LDAP Directory
to Access CMC
. . . . . . . . . . . . . . . . . . . 311
Configuring Generic LDAP Directory
Service Using CMC Web-Based Interface
. . . . . 312
Selecting Your LDAP Servers
. . . . . . . . . . . . 314
14 Contents
Managing LDAP Group Settings . . . . . . . . . 315
Managing LDAP Security Certificates . . . . . . 315
Configuring Generic LDAP Directory
Service Using RACADM
. . . . . . . . . . . . . 316
Usage . . . . . . . . . . . . . . . . . . . . . . . 317
Getting Help
. . . . . . . . . . . . . . . . . . . . 317
9 Power Management. . . . . . . . . . . . . . . . 319
AC Redundancy Mode . . . . . . . . . . . . . . 320
Power Supply Redundancy Mode . . . . . . . . 321
No Redundancy Mode
. . . . . . . . . . . . . . 322
Power Budgeting for Hardware Modules
. . . . 323
Server Slot Power Priority Settings. . . . . . . . 326
Dynamic Power Supply Engagement
. . . . . . . 327
Redundancy Policies
. . . . . . . . . . . . . . . . . . 329
AC Redundancy
. . . . . . . . . . . . . . . . . . 329
Power Supply Redundancy
. . . . . . . . . . . . 329
No Redundancy. . . . . . . . . . . . . . . . . . 330
Power Conservation and Power
Budget Changes
. . . . . . . . . . . . . . . . . 330
Power Supply and Redundancy
Policy Changes in System Event Log . . . . . . . 337
Redundancy Status and Overall
Power Health
. . . . . . . . . . . . . . . . . . . 339
Configuring and Managing Power. . . . . . . . . . . 339
Viewing the Health Status of the PSUs
. . . . . . 339
Viewing Power Consumption Status . . . . . . . 342
Viewing Power Budget Status
. . . . . . . . . . 346
Configuring Power Budget and
Redundancy. . . . . . . . . . . . . . . . . . . . 352
Assigning Priority Levels to Servers
. . . . . . . 357
Setting the Power Budget
. . . . . . . . . . . . 358
Contents 15
Server Power Reduction to
Maintain Power Budget
. . . . . . . . . . . . . . 359
Executing Power Control Operations
on the Chassis
. . . . . . . . . . . . . . . . . . . 360
Executing Power Control
Operations on an IOM . . . . . . . . . . . . . . . 361
Executing Power Control
Operations on a Server. . . . . . . . . . . . . . . 362
External Power Management
. . . . . . . . . . . 365
Using RACADM
. . . . . . . . . . . . . . . . . . . 367
Troubleshooting. . . . . . . . . . . . . . . . . . . 367
10 Using the iKVM Module. . . . . . . . . . . . . 369
iKVM User Interface . . . . . . . . . . . . . . . . 369
Security
. . . . . . . . . . . . . . . . . . . . . . . 369
Scanning . . . . . . . . . . . . . . . . . . . . . . 369
Server Identification
. . . . . . . . . . . . . . . . 370
Video
. . . . . . . . . . . . . . . . . . . . . . . . 370
Plug and Play . . . . . . . . . . . . . . . . . . . . 370
FLASH Upgradable
. . . . . . . . . . . . . . . . . 370
Physical Connection Interfaces
. . . . . . . . . . . . . 370
iKVM Connection Precedences
. . . . . . . . . . 371
Tiering Through the ACI Connection
. . . . . . . . 371
Using OSCAR
. . . . . . . . . . . . . . . . . . . . . . . 372
Navigation Basics
. . . . . . . . . . . . . . . . . 372
Configuring OSCAR
. . . . . . . . . . . . . . . . . 373
Managing Servers With iKVM
. . . . . . . . . . . . . . 376
Peripherals Compatibility and Support
. . . . . . . 376
Viewing and Selecting Servers
. . . . . . . . . . . 376
Setting Console Security
. . . . . . . . . . . . . . 380
Scanning Your System
. . . . . . . . . . . . . . . 386
16 Contents
Broadcasting to Servers . . . . . . . . . . . . . 387
Managing iKVM From CMC
. . . . . . . . . . . . . . 389
Enabling or Disabling the Front Panel
. . . . . . 389
Enabling the Dell CMC Console
Through iKVM. . . . . . . . . . . . . . . . . . . 390
Viewing the iKVM Status and Properties
. . . . . 390
Updating the iKVM Firmware
. . . . . . . . . . . 392
Troubleshooting
. . . . . . . . . . . . . . . . . . . . 394
11 I/O Fabric Management. . . . . . . . . . . . . 399
Fabric Management . . . . . . . . . . . . . . . . . . 400
Invalid Configurations . . . . . . . . . . . . . . . . . 401
Invalid Mezzanine Card (MC)
Configuration
. . . . . . . . . . . . . . . . . . . 402
Invalid IOM-Mezzanine Card
(MC) Configuration
. . . . . . . . . . . . . . . . 402
Invalid IOM-IOM Configuration. . . . . . . . . . 402
Fresh Power-up Scenario
. . . . . . . . . . . . . . . 402
Monitoring IOM Health . . . . . . . . . . . . . . . . 403
Viewing the Health Status of an
Individual IOM
. . . . . . . . . . . . . . . . . . 406
Configuring Network Settings for an
Individual IOM
. . . . . . . . . . . . . . . . . . 408
Troubleshooting IOM Network Settings . . . . . 410
12 Troubleshooting and Recovery . . . . . . . 411
Chassis Monitoring Tools . . . . . . . . . . . . . . . 412
Gathering Configuration information and
Chassis Status and Logs
. . . . . . . . . . . . . 412
Contents 17
Usage . . . . . . . . . . . . . . . . . . . . . . . . 412
Supported Interfaces. . . . . . . . . . . . . . . . 412
CLI RACDUMP
. . . . . . . . . . . . . . . . . . . 413
Remote RACDUMP
. . . . . . . . . . . . . . . . . 414
Remote RACDUMP Usage . . . . . . . . . . . . . 414
Telnet RACDUMP
. . . . . . . . . . . . . . . . . . 415
Configuring LEDs to Identify Components
on the Chassis . . . . . . . . . . . . . . . . . . . 415
Configuring SNMP Alerts
. . . . . . . . . . . . . . 416
Downloading SNMP Management
Information Base (MIB) File . . . . . . . . . . . . 423
Configuring E-mail Alerts
. . . . . . . . . . . . . . 423
First Steps to Troubleshooting a
Remote System
. . . . . . . . . . . . . . . . . . . . . . 426
Monitoring Power and Executing
Power Control Commands on the Chassis
. . . . . . . 427
Viewing Power Budget Status
. . . . . . . . . . . 427
Executing a Power Control Operation
. . . . . . . 427
Power Troubleshooting
. . . . . . . . . . . . . . . . . 428
Managing Lifecycle Controller jobs
on a remote system
. . . . . . . . . . . . . . . . . . . 431
Viewing Chassis Summaries
. . . . . . . . . . . . . . 432
Viewing Chassis and Component
Health Status
. . . . . . . . . . . . . . . . . . . . . . . 436
Viewing the Event Logs
. . . . . . . . . . . . . . . . . 437
Viewing the Hardware Log
. . . . . . . . . . . . . 437
Viewing the CMC Log
. . . . . . . . . . . . . . . . 440
Using the Diagnostic Console
. . . . . . . . . . . . . . 441
Resetting Components
. . . . . . . . . . . . . . . . . . 442
18 Contents
Troubleshooting Network Time
Protocol (NTP) Errors
. . . . . . . . . . . . . . . . . 445
Interpreting LED Colors and Blinking Patterns . . . . 447
Troubleshooting a Non-responsive CMC
. . . . . . . 450
Observing the LEDs to Isolate
the Problem
. . . . . . . . . . . . . . . . . . . . 450
Obtain Recovery Information From the
DB-9 Serial Port. . . . . . . . . . . . . . . . . . 451
Recovering the Firmware Image
. . . . . . . . . 452
Troubleshooting Network Problems
. . . . . . . . . . 453
Resetting Forgotten Administrator Password
. . . . . 453
Saving and Restoring Chassis Configuration
Settings and Certificates
. . . . . . . . . . . . . . . . 456
Troubleshooting Alerting . . . . . . . . . . . . . . . 457
13 Diagnostics . . . . . . . . . . . . . . . . . . . . . . 459
Using the LCD Panel Interface. . . . . . . . . . . . . 459
LCD Navigation
. . . . . . . . . . . . . . . . . . . . . 459
Main Menu
. . . . . . . . . . . . . . . . . . . . 460
LCD Setup Menu
. . . . . . . . . . . . . . . . . 461
Language Setup Screen . . . . . . . . . . . . . 461
Default Screen
. . . . . . . . . . . . . . . . . . 461
Graphical Server Status Screen
. . . . . . . . . 462
Graphical Module Status Screen. . . . . . . . . 463
Enclosure Menu Screen
. . . . . . . . . . . . . 463
Module Status Screen
. . . . . . . . . . . . . . 464
Enclosure Status Screen
. . . . . . . . . . . . . 464
IP Summary Screen
. . . . . . . . . . . . . . . . 464
Contents 19
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 465
LCD Hardware Troubleshooting
. . . . . . . . . . . . . 465
Front Panel LCD Messages
. . . . . . . . . . . . . . . 468
LCD Error Messages . . . . . . . . . . . . . . . . . . . 468
LCD Module and Server Status Information
. . . . . . . 475
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481
20 Contents
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