Chassis Management Controller Version 2.1

Dell Chassis Management Controller Version 2.1 User guide

  • Hello! I am an AI chatbot trained to assist you with the Dell Chassis Management Controller Version 2.1 User guide. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
Dellâ„¢ Chassis Management
Controller Firmware
Version 2.10 User Guide
cmcugtp[2].fm Page 1 Friday, September 25, 2009 1:30 PM
Notes and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is
strictly forbidden.
Trademarks used in this text:
Dell
, the
DELL
logo,
FlexAddress, OpenManage
,
PowerEdge,
and
PowerConnect
are trademarks of Dell Inc.;
Microsoft
,
Active Directory, Internet Explorer
,
Windows
,
Windows NT
,
Windows Server,
and
Windows Vista
are either trademark
s
or registered trademarks of
Microsoft Corporation in the United States and other countries;
Red Hat
and
Red Hat Enterprise Linux
are
registered trademarks of Red Hat, Inc. in the United States and other countries;
Novell
and
SUSE
are
registered trademarks of Novell Corporation in the United States and other countries;
Intel
is a registered
trademark of Intel Corporation;
UNIX
is a registered trademark of The Open Group in the United States
and other countries.
Avocent
is a trademark of Avocent Corporation;
OSCAR
is a registered trademark of
Avocent Corporation or its affiliates.
Copyright 1998-2006 The OpenLDAP Foundation. All rights reserved. Redistribution and use in source
and binary forms, with or without modification, are permitted only as authorized by the OpenLDAP Public
License. A copy of this license is available in the file LICENSE in the top-level directory of the distribution
or, alternatively, at
http://www.OpenLDAP.org/license.html
. OpenLDAP is a registered trademark of the
OpenLDAP Foundation. Individual files and/or contributed packages may be copyrighted by other parties
and subject to additional restrictions. This work is derived from the University of Michigan LDAP v3.3
distribution. This work also contains materials derived from public sources. Information about OpenLDAP
can be obtained at
http://www.openldap.org/
. Portions Copyright 1998-2004 Kurt D. Zeilenga. Portions
Copyright 1998-2004 Net Boolean Incorporated. Portions Copyright 2001-2004 IBM Corporation. All
rights reserved. Redistribution and use in source and binary forms, with or without modification, are
permitted only as authorized by the OpenLDAP Public License. Portions Copyright 1999-2003 Howard
Y.H. Chu. Portions Copyright 1999-2003 Symas Corporation. Portions Copyright 1998-2003 Hallvard B.
Furuseth. All rights reserved. Redistribution and use in source and binary forms, with or without
modification, are permitted provided that this notice is preserved. The names of the copyright holders may
not be used to endorse or promote products derived from this software without their specific prior written
permission. This software is provided "as is'' without express or implied warranty. Portions Copyright (c)
1992-1996 Regents of the University of Michigan. All rights reserved. Redistribution and use in source and
binary forms are permitted provided that this notice is preserved and that due credit is given to the University
of Michigan at Ann Arbor. The name of the University may not be used to endorse or promote products
derived from this software without specific prior written permission. This software is provided "as is''
without express or implied warranty.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the
marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade
names other than its own.
August 2009
cmcugtp[2].fm Page 2 Friday, September 25, 2009 1:30 PM
Contents 3
Contents
1Overview . . . . . . . . . . . . . . . . . . . . . . . . . 17
What’s New For This Release . . . . . . . . . . . . . . 17
CMC Management Features . . . . . . . . . . . . . . . 18
Security Features . . . . . . . . . . . . . . . . . . . . 20
Chassis Overview
. . . . . . . . . . . . . . . . . . . . 21
Hardware Specifications . . . . . . . . . . . . . . . . 21
TCP/IP Ports
. . . . . . . . . . . . . . . . . . . . 21
Supported Remote Access Connections . . . . . . . . 23
Supported Platforms
. . . . . . . . . . . . . . . . . . . 23
Supported Web Browsers . . . . . . . . . . . . . . . . 24
Supported Management Console Applications. . . . . 24
WS-Management Support
. . . . . . . . . . . . . . . . 24
Other Documents You May Need
. . . . . . . . . . . . 26
2 Installing and Setting Up the CMC . . . . . 29
Before You Begin . . . . . . . . . . . . . . . . . . . . 29
Installing the CMC Hardware
. . . . . . . . . . . . . . 29
4 Contents
Installing Remote Access Software on
a Management Station
. . . . . . . . . . . . . . . . . . 30
Installing RACADM on a
Linux Management Station
. . . . . . . . . . . . . 30
Uninstalling RACADM From a
Linux Management Station
. . . . . . . . . . . . . 31
Configuring a Web Browser . . . . . . . . . . . . . . . 31
Proxy Server
. . . . . . . . . . . . . . . . . . . . 32
Microsoft
®
Phishing Filter . . . . . . . . . . . . . 33
Certificate Revocation List (CRL) Fetching . . . . . 33
Downloading Files From CMC With
Internet Explorer
. . . . . . . . . . . . . . . . . . 33
Allow Animations in Internet Explorer . . . . . . . 34
Setting Up Initial Access to the CMC . . . . . . . . . . 34
Basic CMC Network Connection
. . . . . . . . . . 35
Daisy-chain CMC Network Connection . . . . . . 35
Configuring the CMC Network
. . . . . . . . . . . 37
Configuring Networking Using the
LCD Configuration Wizard
. . . . . . . . . . . . . 38
Accessing the CMC Through a Network . . . . . . . . 44
Installing or Updating the CMC Firmware. . . . . . . . 45
Downloading the CMC Firmware
. . . . . . . . . . 45
Updating CMC Firmware Using
the Web Interface
. . . . . . . . . . . . . . . . . . 46
Updating the CMC Firmware
Using RACADM
. . . . . . . . . . . . . . . . . . . 46
Configuring CMC Properties
. . . . . . . . . . . . . . . 47
Configuring Power Budgeting
. . . . . . . . . . . 47
Configuring CMC Network Settings
. . . . . . . . 47
Adding and Configuring Users
. . . . . . . . . . . 47
Adding SNMP and E-mail Alerts
. . . . . . . . . . 48
Configuring Remote Syslog
. . . . . . . . . . . . . 48
Contents 5
Understanding the Redundant CMC
Environment
. . . . . . . . . . . . . . . . . . . . . . . 49
About the Standby CMC
. . . . . . . . . . . . . . 49
Primary CMC Election Process . . . . . . . . . . . 50
Obtaining Health Status of
Redundant CMC
. . . . . . . . . . . . . . . . . . 50
3 Configuring CMC to Use Command
Line Consoles . . . . . . . . . . . . . . . . . . . . . 51
Command Line Console Features on the CMC . . . . . 51
Using a Serial, Telnet, or SSH Console . . . . . . . . . 52
Using a Telnet Console With the CMC
. . . . . . . . . 52
Using SSH With the CMC . . . . . . . . . . . . . . . . 52
Enabling SSH on the CMC
. . . . . . . . . . . . . 53
Changing the SSH Port . . . . . . . . . . . . . . . 53
Enabling the Front Panel to
iKVM Connection
. . . . . . . . . . . . . . . . . . 54
Configuring Terminal Emulation Software . . . . . . . 54
Configuring Linux Minicom
. . . . . . . . . . . . . 55
Connecting to Servers or I/O Modules With
the Connect Command
. . . . . . . . . . . . . . . . . . 56
Configuring the managed server BIOS
for serial console redirection
. . . . . . . . . . . . 58
Configuring Windows for serial
console redirection
. . . . . . . . . . . . . . . . . 59
Configuring Linux for Server Serial
Console Redirection During Boot
. . . . . . . . . . 59
Configuring Linux for Server Serial
Console Redirection After Boot
. . . . . . . . . . 61
6 Contents
4 Using the RACADM Command
Line Interface . . . . . . . . . . . . . . . . . . . . . 65
Using a Serial, Telnet, or SSH Console . . . . . . . . . 65
Logging in to the CMC
. . . . . . . . . . . . . . . 66
Starting a Text Console . . . . . . . . . . . . . . . 66
Using RACADM. . . . . . . . . . . . . . . . . . . . . . 66
RACADM Subcommands
. . . . . . . . . . . . . . 67
Accessing RACADM Remotely . . . . . . . . . . . 71
Enabling and Disabling the RACADM
Remote Capability
. . . . . . . . . . . . . . . . . . 72
Using RACADM Remotely. . . . . . . . . . . . . . 72
RACADM Error Messages . . . . . . . . . . . . . 73
Using RACADM to Configure the CMC. . . . . . . . . . 74
Configuring CMC IPv4 Network Properties . . . . . . . 74
Setting Up Initial Access to the CMC
. . . . . . . . 74
Viewing Current Network Settings . . . . . . . . . 75
Configuring the Network LAN Settings . . . . . . . 76
Configuring the Network Security
Settings
. . . . . . . . . . . . . . . . . . . . . . . 80
Using RACADM to Configure Users . . . . . . . . . . . 80
Before You Begin
. . . . . . . . . . . . . . . . . . 80
Adding a CMC User
. . . . . . . . . . . . . . . . . 81
Using RACADM to Configure Public Key
Authentication over SSH
. . . . . . . . . . . . . . . . . 83
Before You Begin
. . . . . . . . . . . . . . . . . . 83
Generating Public Keys for Windows
. . . . . . . . 84
Generating Public Keys for Linux
. . . . . . . . . . 84
Viewing the Public Keys
. . . . . . . . . . . . . . 85
Adding the Public Keys
. . . . . . . . . . . . . . . 85
Deleting the Public Keys
. . . . . . . . . . . . . . 85
Contents 7
Logging in Using Public Key
Authentication
. . . . . . . . . . . . . . . . . . . 86
Enabling a CMC User With Permissions . . . . . . 86
Disabling a CMC User
. . . . . . . . . . . . . . . 87
Configuring SNMP and E-mail Alerting
. . . . . . . . . 87
Configuring Multiple CMCs in Multiple Chassis . . . . 87
Creating a CMC Configuration File
. . . . . . . . . 89
Parsing Rules . . . . . . . . . . . . . . . . . . . . 90
Modifying the CMC IP Address
. . . . . . . . . . . 92
Using RACADM to Configure Properties
on iDRAC
. . . . . . . . . . . . . . . . . . . . . . . . . 93
Troubleshooting
. . . . . . . . . . . . . . . . . . . . . 95
5 Using the CMC Web Interface. . . . . . . . . 97
Accessing the CMC Web Interface . . . . . . . . . . . 97
Logging In
. . . . . . . . . . . . . . . . . . . . . . 98
Logging Out . . . . . . . . . . . . . . . . . . . . . 99
Configuring Basic CMC Settings . . . . . . . . . . . . 99
Setting the Chassis Name
. . . . . . . . . . . . . 99
Setting the Date and Time on the CMC
. . . . . . . 100
Monitoring System Health Status . . . . . . . . . . . . 100
Viewing Chassis and
Component Summaries
. . . . . . . . . . . . . . . 100
Viewing Chassis Graphics and
Component Health Status
. . . . . . . . . . . . . 101
Viewing Power Budget Status
. . . . . . . . . . . 101
Viewing Server Model Name and
Service Tag
. . . . . . . . . . . . . . . . . . . . . 102
Viewing the Health Status of All Servers
. . . . . . 102
8 Contents
Editing Slot Names . . . . . . . . . . . . . . . . 104
Setting the First Boot Device for
Servers
. . . . . . . . . . . . . . . . . . . . . . 106
Viewing the Health Status of an
Individual Server
. . . . . . . . . . . . . . . . . 107
Viewing the Health Status of IOMs . . . . . . . . 113
Viewing the Health Status of the Fans
. . . . . . 114
Viewing the iKVM Status . . . . . . . . . . . . . 116
Viewing the Health Status of
the PSUs
. . . . . . . . . . . . . . . . . . . . . 117
Viewing Status of the Temperature
Sensors
. . . . . . . . . . . . . . . . . . . . . . 119
Viewing World Wide Name/Media
Access Control (WWN/MAC) IDs
. . . . . . . . . . . 121
Fabric Configuration
. . . . . . . . . . . . . . . 121
WWN/MAC Addresses
. . . . . . . . . . . . . . 121
Configuring CMC Network Properties
. . . . . . . . . 122
Setting Up Initial Access to the CMC
. . . . . . . 122
Configuring the Network LAN Settings
. . . . . . 122
Configuring CMC Network Security
Settings
. . . . . . . . . . . . . . . . . . . . . . 129
Configuring VLAN . . . . . . . . . . . . . . . . . . . 131
Adding and Configuring CMC Users . . . . . . . . . . 132
User Types
. . . . . . . . . . . . . . . . . . . . 132
Adding and Managing Users
. . . . . . . . . . . 138
Contents 9
Configuring and Managing Microsoft Active
Directory Certificates
. . . . . . . . . . . . . . . . . . 141
Configuring Active Directory (Standard
Schema and Extended Schema)
. . . . . . . . . . 142
Uploading an Active Directory
Certificate Authority-Signed Certificate
. . . . . . 146
Viewing an Active Directory
Certificate Authority-Signed Certificate
. . . . . . 146
Securing CMC Communications
Using SSL and Digital Certificates
. . . . . . . . . . . 147
Secure Sockets Layer (SSL)
. . . . . . . . . . . . 147
Certificate Signing Request (CSR) . . . . . . . . . 148
Accessing the SSL Main Menu . . . . . . . . . . 149
Generating a New Certificate
Signing Request
. . . . . . . . . . . . . . . . . . 149
Uploading a Server Certificate . . . . . . . . . . . 152
Viewing a Server Certificate
. . . . . . . . . . . . 153
Managing Sessions
. . . . . . . . . . . . . . . . . . . 153
Configuring Services . . . . . . . . . . . . . . . . . . 154
Configuring Power Budgeting . . . . . . . . . . . . . . 162
Managing Firmware Updates
. . . . . . . . . . . . . . 163
Viewing the Current Firmware Versions
. . . . . . 163
Updating Firmware
. . . . . . . . . . . . . . . . . 164
Recovering iDRAC Firmware
Using the CMC
. . . . . . . . . . . . . . . . . . . 169
Managing iDRAC
. . . . . . . . . . . . . . . . . . . . . 170
iDRAC QuickDeploy
. . . . . . . . . . . . . . . . . 170
iDRAC Network Settings
. . . . . . . . . . . . . . 174
Launching iDRAC using Single Sign-On
. . . . . . 176
10 Contents
FlexAddress . . . . . . . . . . . . . . . . . . . . . . 178
Viewing FlexAddress Status
. . . . . . . . . . . 178
Configuring FlexAddress . . . . . . . . . . . . . 182
Chassis-Level Fabric and Slot
FlexAddress Configuration
. . . . . . . . . . . . 182
Server-Level Slot FlexAddress
Configuration
. . . . . . . . . . . . . . . . . . . 183
Remote File Sharing . . . . . . . . . . . . . . . . . . 184
Frequently Asked Questions . . . . . . . . . . . . . . 186
Troubleshooting the CMC
. . . . . . . . . . . . . . . 188
6 Using FlexAddress . . . . . . . . . . . . . . . . . 189
Activating FlexAddress . . . . . . . . . . . . . . . . 190
Verifying FlexAddress Activation
. . . . . . . . . 191
Deactivating FlexAddress . . . . . . . . . . . . . . . 193
Deactivating FlexAddress
. . . . . . . . . . . . . 193
Configuring FlexAddress Using the CLI
. . . . . . . . 194
Additional FlexAddress
Configuration for Linux . . . . . . . . . . . . . . 195
Viewing FlexAddress Status Using the CLI
. . . . . . 195
Configuring FlexAddress Using the GUI. . . . . . . . 196
Wake-On-LAN with FlexAddress
. . . . . . . . . . . 196
Troubleshooting FlexAddress
. . . . . . . . . . . . . 196
Command Messages
. . . . . . . . . . . . . . . . . . 200
FlexAddress DELL SOFTWARE
LICENSE AGREEMENT
. . . . . . . . . . . . . . . . . 202
Contents 11
7 Using the CMC With Microsoft
Active Directory . . . . . . . . . . . . . . . . . . 207
Active Directory Schema Extensions . . . . . . . . . . 207
Extended Schema Versus
Standard Schema
. . . . . . . . . . . . . . . . . . 207
Extended Schema Overview. . . . . . . . . . . . . . . 208
Active Directory Schema Extensions
. . . . . . . 208
Overview of the RAC Schema Extensions . . . . . 209
Active Directory Object Overview . . . . . . . . . 209
Configuring Extended Schema Active
Directory to Access Your CMC
. . . . . . . . . . . 213
Extending the Active Directory Schema . . . . . . 213
Installing the Dell Extension to the Active
Directory Users and Computers Snap-In
. . . . . . 219
Adding CMC Users and Privileges
to Active Directory
. . . . . . . . . . . . . . . . . 220
Configuring the CMC With Extended
Schema Active Directory and the
Web Interface . . . . . . . . . . . . . . . . . . . 223
Configuring the CMC With Extended
Schema Active Directory and RACADM
. . . . . . 226
Standard Schema Active Directory Overview . . . . . 228
Configuring Standard Schema Active
Directory to Access Your CMC
. . . . . . . . . . . 230
Configuring the CMC With Standard
Schema Active Directory and
Web Interface
. . . . . . . . . . . . . . . . . . . 230
Configuring the CMC With Standard
Schema Active Directory and RACADM
. . . . . . 233
Frequently Asked Questions
. . . . . . . . . . . . . . . 234
Configuring Single Sign-On
. . . . . . . . . . . . . . . 236
System Requirements
. . . . . . . . . . . . . . . . . . 237
12 Contents
Configuring Settings . . . . . . . . . . . . . . . . . . 238
Prerequisites
. . . . . . . . . . . . . . . . . . . 238
Configuring Active Directory . . . . . . . . . . . 238
Configuring the CMC . . . . . . . . . . . . . . . 239
Uploading the Kerberos Keytab File
. . . . . . . 239
Enabling Single Sign-On . . . . . . . . . . . . . 240
Configuring the Browser For
Single Sign-On Login
. . . . . . . . . . . . . . . 240
Logging into the CMC Using
Single Sign-On
. . . . . . . . . . . . . . . . . . 241
Configuring Smart Card
Two-Factor Authentication
. . . . . . . . . . . . . . 242
System Requirements
. . . . . . . . . . . . . . . 242
Configuring Settings
. . . . . . . . . . . . . . . 242
Configuring Active Directory . . . . . . . . . . . 243
Configuring the CMC . . . . . . . . . . . . . . . 243
Uploading the Kerberos Keytab File
. . . . . . . 243
Enabling Smart Card Authentication . . . . . . . 244
Configuring the Browser For
Smart Card Login
. . . . . . . . . . . . . . . . . 244
Logging into the CMC Using Smart Card . . . . . 244
Logging in Using Smart Card . . . . . . . . . . . 245
Troubleshooting the Smart Card Login
. . . . . . 245
8 Power Management. . . . . . . . . . . . . . . . 247
Overview . . . . . . . . . . . . . . . . . . . . . . . . 247
AC Redundancy Mode
. . . . . . . . . . . . . . 247
Power Supply Redundancy Mode
. . . . . . . . 250
No Redundancy Mode
. . . . . . . . . . . . . . 251
Power Budgeting for Hardware Modules
. . . . 252
Server Slot Power Priority Settings
. . . . . . . . 255
Dynamic Power Supply Engagement
. . . . . . . 256
Contents 13
Redundancy Policies . . . . . . . . . . . . . . . . . . 258
AC Redundancy
. . . . . . . . . . . . . . . . . . . 258
Power Supply Redundancy. . . . . . . . . . . . . 258
No Redundancy. . . . . . . . . . . . . . . . . . . 259
Power Conservation and
Power Budget Changes
. . . . . . . . . . . . . . 259
Power Supply and Redundancy
Policy Changes in System Event Log
. . . . . . . . 262
Redundancy Status and Overall
Power Health
. . . . . . . . . . . . . . . . . . . . 263
Configuring and Managing Power . . . . . . . . . . . 263
Viewing the Health Status of the PSUs
. . . . . . . 263
Viewing Power Consumption Status . . . . . . . . 266
Viewing Power Budget Status
. . . . . . . . . . . 270
Configuring Power Budget and
Redundancy
. . . . . . . . . . . . . . . . . . . . 275
Assigning Priority Levels to Servers
. . . . . . . . 279
Setting the Power Budget . . . . . . . . . . . . . 280
Server Power Reduction to
Maintain Power Budget
. . . . . . . . . . . . . . 282
Executing Power Control Operations
on the Chassis
. . . . . . . . . . . . . . . . . . . 282
Executing Power Control Operations
on an IOM
. . . . . . . . . . . . . . . . . . . . . . 284
Executing Power Control Operations
on a Server
. . . . . . . . . . . . . . . . . . . . . 284
Troubleshooting
. . . . . . . . . . . . . . . . . . . 286
9 Using the iKVM Module. . . . . . . . . . . . . 287
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 287
iKVM User Interface
. . . . . . . . . . . . . . . . 287
Security
. . . . . . . . . . . . . . . . . . . . . . . 287
Scanning
. . . . . . . . . . . . . . . . . . . . . . 287
14 Contents
Server Identification . . . . . . . . . . . . . . . 288
Video . . . . . . . . . . . . . . . . . . . . . . . 288
Plug and Play . . . . . . . . . . . . . . . . . . . 288
FLASH Upgradable
. . . . . . . . . . . . . . . . 288
Physical Connection Interfaces
. . . . . . . . . . . . 288
iKVM Connection Precedences
. . . . . . . . . 289
Tiering Through the ACI Connection
. . . . . . . 289
Using OSCAR
. . . . . . . . . . . . . . . . . . . . . . 290
Navigation Basics
. . . . . . . . . . . . . . . . . 290
Configuring OSCAR
. . . . . . . . . . . . . . . . 291
Managing Servers With iKVM
. . . . . . . . . . . . . 294
Peripherals Compatibility and Support
. . . . . . 294
Viewing and Selecting Servers
. . . . . . . . . . 295
Setting Console Security . . . . . . . . . . . . . 298
Scanning Your System . . . . . . . . . . . . . . 302
Broadcasting to Servers
. . . . . . . . . . . . . 304
Managing iKVM From the CMC
. . . . . . . . . . . . 305
Enabling or Disabling the Front Panel
. . . . . . 305
Enabling the Dell CMC Console
Through iKVM
. . . . . . . . . . . . . . . . . . . 306
Viewing the iKVM Status and Properties . . . . . 306
Updating the iKVM Firmware
. . . . . . . . . . . 308
Troubleshooting
. . . . . . . . . . . . . . . . . . . . 310
Contents 15
10 I/O Fabric Management. . . . . . . . . . . . . 315
Fabric Management . . . . . . . . . . . . . . . . . . . 316
Invalid Configurations . . . . . . . . . . . . . . . . . . 317
Invalid Mezzanine Card (MC)
Configuration
. . . . . . . . . . . . . . . . . . . . 317
Invalid IOM-Mezzanine Card (MC)
Configuration
. . . . . . . . . . . . . . . . . . . . 318
Invalid IOM-IOM Configuration. . . . . . . . . . . 318
Fresh Power-up Scenario . . . . . . . . . . . . . . . . 318
Monitoring IOM Health . . . . . . . . . . . . . . . . . 319
Viewing the Health Status of
an Individual IOM
. . . . . . . . . . . . . . . . . . 322
Configuring Network Settings for
an Individual IOM
. . . . . . . . . . . . . . . . . . 324
Troubleshooting IOM Network Settings . . . . . . 326
11 Troubleshooting and Recovery . . . . . . . 327
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 327
Chassis Monitoring Tools
. . . . . . . . . . . . . . . . 327
Configuring LEDs to Identify
Components on the Chassis . . . . . . . . . . . . 327
Configuring SNMP Alerts
. . . . . . . . . . . . . . 328
Configuring E-mail Alerts
. . . . . . . . . . . . . . 334
First Steps to Troubleshooting
a Remote System
. . . . . . . . . . . . . . . . . . . . . 337
Monitoring Power and Executing
Power Control Commands on the Chassis
. . . . . . . 337
Viewing Power Budget Status
. . . . . . . . . . . 337
Executing a Power Control Operation
. . . . . . . 338
16 Contents
Power Supply Troubleshooting . . . . . . . . . . . . 338
Viewing Chassis Summaries
. . . . . . . . . . . . . 341
Viewing Chassis and Component
Health Status
. . . . . . . . . . . . . . . . . . . . . . 345
Viewing the Event Logs . . . . . . . . . . . . . . . . 346
Viewing the Hardware Log
. . . . . . . . . . . . 347
Viewing the CMC Log . . . . . . . . . . . . . . . 349
Firmware Update Error Codes
. . . . . . . . . . 350
Using the Diagnostic Console
. . . . . . . . . . . . . 352
Resetting Components . . . . . . . . . . . . . . . . . 353
Troubleshooting Network Time
Protocol (NTP) Errors
. . . . . . . . . . . . . . . . . 357
Interpreting LED Colors and
Blinking Patterns
. . . . . . . . . . . . . . . . . . . . 359
Troubleshooting a Non-responsive CMC . . . . . . . 361
Observing the LEDs to Isolate
the Problem
. . . . . . . . . . . . . . . . . . . . 362
Obtain Recovery Information
From the DB-9 Serial Port
. . . . . . . . . . . . . 362
Recovering the Firmware Image
. . . . . . . . . 363
Troubleshooting Network Problems
. . . . . . . . . . 364
Disabling a Forgotten Password
. . . . . . . . . . . . 364
Troubleshooting Alerting
. . . . . . . . . . . . . . . 366
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Overview 17
1
Overview
The Dellâ„¢ Chassis Management Controller (CMC) is a hot-pluggable
systems management hardware and software solution designed to provide
remote management capabilities and power control functions for Dell
PowerEdgeâ„¢ M1000e chassis systems.
You can configure the CMC to send e-mail alerts or SNMP trap alerts for
warnings or errors related to temperatures, hardware misconfigurations,
power outages, and fan speeds.
The CMC, which has its own microprocessor and memory, is powered by the
modular chassis into which it is plugged.
To get started with the CMC, see "Installing and Setting Up the CMC."
What’s New For This Release
This release of CMC supports the following features:
• IPv6 — CMC now supports the IPv6 protocol.
The IPv6 Ready Logo Committee's mission is to define the test
specifications for IPv6 conformance and interoperability testing, to
provide access to self-test tools, and to deliver the IPv6 Ready Logo.
CMC and iDRAC are Phase-2 IPv6 Ready Logo certified, and the Logo ID
is 02-C-000378 (Dell PowerEdge M1000e). For information on the IPv6
Ready Logo Program, see
www.ipv6ready.org
.
• VLAN tagging — The CMC and the iDRACs now support the ability to
assign their network traffic to a virtual LAN (VLAN).
• Single sign-on for active directory accounts — Single sign-on allows users
authenticated using Microsoft
®
Active Directory
®
on their local systems
to automatically apply those credentials to the CMC Web user interface.
18 Overview
• Two-Factor Authentication using Smart Card — Provides added
security — a smart card plus a PIN to authenticate a user instead of
just a password.
• Public Key Authentication (PKA) over SSH — Improves SSH scripting
automation by removing the need to embed or prompt for
user ID/password.
• Power management enhancements — Flexible power supply redundant
modes: 1+1, 2+1, and 3+1. Additional fault-tolerant AC redundant
modes: 1+1, 2+2, and 3+3.
• Additional error reporting options — The iDRAC system events log is
displayed on the
Blade Status
page eliminating the need to log into the
iDRAC to view them. Also, CMC events are now also posted to a remote
syslog server.
• Remote Virtual Media File Share option — to map a file from a share drive
on the network to one or more blades through the CMC, to deploy or
update an operating system.
• Ability to read and clear SEL entries for servers from the CMC.
CMC Management Features
The CMC provides the following management features:
• Redundant CMC Environment
• Dynamic Domain Name System (DDNS) registration for IPv4 and IPv6
• Remote system management and monitoring using SNMP, a Web
interface, iKVM, or Telnet or SSH connection
• Support for Microsoft
®
Active Directory
®
authentication — Centralizes
CMC user IDs and passwords in Active Directory using the Standard
Schema or an Extended Schema
• Monitoring — Provides access to system information and status of
components
• Access to system event logs — Provides access to the hardware log and
CMC log
Overview 19
• Firmware updates for various components - CMC, servers, iKVM,
and I/O module infrastructure devices
• Dell OpenManage™ software integration — Enables you to launch
the CMC Web interface from Dell OpenManage Server Administrator
or IT Assistant
• CMC alert — Alerts you to potential managed node issues through an
e-mail message or SNMP trap
• Remote power management — Provides remote power management
functions, such as shutdown and reset on any chassis component, from a
management console
•Power usage reporting
• Secure Sockets Layer (SSL) encryption — Provides secure remote system
management through the Web interface
• Password-level security management — Prevents unauthorized access to a
remote system
• Role-based authority — Provides assignable permissions for different
systems management tasks
• Launch point for the Integrated Dell Remote Access Controller (iDRAC)
Web interface
• Support for WS-Management
•
FlexAddress
â„¢
feature - Replaces the factory-assigned World Wide
Name/Media Access Control (WWN/MAC) IDs with chassis-assigned
WWN/MAC IDs for a particular slot; an optional upgrade (for more
information, see "
Using FlexAddress"
)
• Graphical display of chassis component status and health
• Support for single and multi-slot servers
• Update multiple iDRAC management consoles firmware at once
• LCD iDRAC configuration wizard supports iDRAC network configuration
• iDRAC single sign-on
20 Overview
• Network time protocol (NTP) support
• Enhanced server summary, power reporting, and power control pages
• Forced CMC failover, and virtual "reseat" of servers
Security Features
The CMC provides the following security features:
• User authentication through Active Directory (optional),
or hardware-stored user IDs and passwords
• Role-based authority, which enables an administrator to configure specific
privileges for each user
• User ID and password configuration through the Web interface
• Web interface supports 128-bit SSL 3.0 encryption and 40-bit SSL 3.0
encryption (for countries where 128-bit is not acceptable)
NOTE: Telnet does not support SSL encryption.
• Configurable IP ports (where applicable)
• Login failure limits per IP address, with login blocking from the IP address
when the limit is exceeded
• Configurable session auto time out, and number of simultaneous sessions
• Limited IP address range for clients connecting to the CMC
• Secure Shell (SSH), which uses an encrypted layer for higher security
• Single Sign-on, Two-Factor Authentication, and Public Key
Authentication
/