Dell Chassis Management Controller Version 4.0 User guide

Dell Chassis Management

Controller Firmware

Version 4.0

User’s Guide

Notes and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

____________________

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2012 - 03

Contents 3

Contents

1Overview . . . . . . . . . . . . . . . . . . . . . . . . . 19

What’s New For This Release . . . . . . . . . . . . . . 20

CMC Management Features

. . . . . . . . . . . . . . . 21

Security Features . . . . . . . . . . . . . . . . . . . . 23

Chassis Overview

. . . . . . . . . . . . . . . . . . . . 24

Hardware Specifications

. . . . . . . . . . . . . . . . 25

TCP/IP Ports

. . . . . . . . . . . . . . . . . . . . 25

Supported Remote Access Connections . . . . . . . . 26

Supported Platforms

. . . . . . . . . . . . . . . . . . . 26

Supported Web Browsers

. . . . . . . . . . . . . . . . 27

Supported Management Console Applications

. . . . . 27

WS-Management Support . . . . . . . . . . . . . . . . 27

Other Documents You May Need

. . . . . . . . . . . . 29

2 Installing and Setting Up the CMC . . . . . 31

Before You Begin . . . . . . . . . . . . . . . . . . . . 31

Installing the CMC Hardware

. . . . . . . . . . . . . . 31

Checklist for Integration of a Chassis

. . . . . . . 32

Basic CMC Network Connection

. . . . . . . . . . 33

4 Contents

Daisy-chain CMC Network Connection . . . . . . 33

Installing Remote Access Software on a

Management Station

. . . . . . . . . . . . . . . . . . . 37

Installing RACADM on a Linux

Management Station

. . . . . . . . . . . . . . . . 37

Uninstalling RACADM From a Linux

Management Station

. . . . . . . . . . . . . . . . 38

Configuring a Web Browser

. . . . . . . . . . . . . . . 39

Proxy Server

. . . . . . . . . . . . . . . . . . . . 39

Microsoft Phishing Filter

. . . . . . . . . . . . . . 40

Certificate Revocation List (CRL) Fetching . . . . . 40

Downloading Files From CMC With

Internet Explorer

. . . . . . . . . . . . . . . . . . 41

Allow Animations in Internet Explorer . . . . . . . 41

Setting Up Initial Access to the CMC . . . . . . . . . . 42

Configuring the CMC Network

. . . . . . . . . . . 43

Configuring Networking Using the

LCD Configuration Wizard . . . . . . . . . . . . . 44

Accessing the CMC Through a Network

. . . . . . . . 50

Installing or Updating the CMC Firmware

. . . . . . . . 51

Downloading the CMC Firmware

. . . . . . . . . . 51

Updating CMC Firmware Using the

Web Interface

. . . . . . . . . . . . . . . . . . . . 52

Updating the CMC Firmware Using RACADM . . . 52

Configuring CMC Properties . . . . . . . . . . . . . . . 53

Configuring Power Budgeting

. . . . . . . . . . . 53

Configuring CMC Network Settings

. . . . . . . . 53

Adding and Configuring Users

. . . . . . . . . . . 54

Adding SNMP and E-mail Alerts

. . . . . . . . . . 54

Configuring Remote Syslog

. . . . . . . . . . . . . 54

Contents 5

Understanding the Redundant CMC Environment. . . . 55

About the Standby CMC

. . . . . . . . . . . . . . 55

CMC Failsafe Mode. . . . . . . . . . . . . . . . . 56

Active CMC Election Process

. . . . . . . . . . . 57

Obtaining Health Status of Redundant CMC

. . . . 57

3 Configuring CMC to Use Command

Line Consoles . . . . . . . . . . . . . . . . . . . . . 59

Command Line Console Features on the CMC . . . . . 59

Using a Serial, Telnet, or SSH Console

. . . . . . . . . 60

Using a Telnet Console With the CMC

. . . . . . . . . 60

Using SSH With the CMC . . . . . . . . . . . . . . . . 61

Enabling SSH on the CMC

. . . . . . . . . . . . . 61

Changing the SSH Port . . . . . . . . . . . . . . . 62

Enabling the Front Panel to iKVM Connection

. . . 63

Configuring Terminal Emulation Software

. . . . . . . 63

Configuring Linux Minicom

. . . . . . . . . . . . . 63

Connecting to Servers or I/O Modules With

the Connect Command

. . . . . . . . . . . . . . . . . . 65

Configuring the Managed Server BIOS

for Serial Console Redirection

. . . . . . . . . . . 67

Configuring Windows for Serial Console

Redirection . . . . . . . . . . . . . . . . . . . . . 67

Configuring Linux for Server Serial Console

Redirection During Boot . . . . . . . . . . . . . . 68

Configuring Linux for Server Serial Console

Redirection After Boot

. . . . . . . . . . . . . . . 69

6 Contents

4 Using the RACADM Command Line

Interface . . . . . . . . . . . . . . . . . . . . . . . . . 73

Using a Serial, Telnet, or SSH Console . . . . . . . . . 73

Logging in to the CMC

. . . . . . . . . . . . . . . 74

Starting a Text Console . . . . . . . . . . . . . . . 74

Using RACADM. . . . . . . . . . . . . . . . . . . . . . 74

RACADM Subcommands

. . . . . . . . . . . . . . 75

Accessing RACADM Remotely . . . . . . . . . . . 79

Enabling and Disabling the RACADM

Remote Capability

. . . . . . . . . . . . . . . . . . 80

Using RACADM Remotely. . . . . . . . . . . . . . 80

RACADM Error Messages

. . . . . . . . . . . . . 81

Using RACADM to Configure the CMC

. . . . . . . . . . 81

Configuring CMC Network Properties. . . . . . . . . . 81

Setting Up Initial Access to the CMC

. . . . . . . . 82

Viewing Current Network Settings . . . . . . . . . 83

Configuring the Network LAN Settings

. . . . . . . 83

Configuring the Network Security

Settings (IPv4 Only) . . . . . . . . . . . . . . . . . 90

Using RACADM to Configure Users

. . . . . . . . . . . 91

Adding a CMC User

. . . . . . . . . . . . . . . . . 92

Using RACADM to Configure Public Key

Authentication over SSH

. . . . . . . . . . . . . . . . . 93

Generating Public Keys for Windows

. . . . . . . . 94

Generating Public Keys for Linux

. . . . . . . . . . 95

RACADM Syntax Notes for CMC

. . . . . . . . . . 95

Viewing the Public Keys

. . . . . . . . . . . . . . 95

Adding the Public Keys

. . . . . . . . . . . . . . . 96

Deleting the Public Keys

. . . . . . . . . . . . . . 96

Logging in Using Public Key Authentication

. . . . 96

Contents 7

Enabling a CMC User With Permissions . . . . . . 97

Disabling a CMC User . . . . . . . . . . . . . . . 97

Configuring SNMP and E-mail Alerting . . . . . . . . . 98

Configuring Multiple CMCs in Multiple Chassis

. . . . 98

Creating a CMC Configuration File

. . . . . . . . . 99

Parsing Rules

. . . . . . . . . . . . . . . . . . . . 101

Modifying the CMC IP Address. . . . . . . . . . . 103

Using RACADM to Configure Properties

on iDRAC

. . . . . . . . . . . . . . . . . . . . . . . . . 104

Troubleshooting . . . . . . . . . . . . . . . . . . . . . 106

5 Using the CMC Web Interface. . . . . . . . 109

Accessing the CMC Web Interface . . . . . . . . . . . 109

Logging In

. . . . . . . . . . . . . . . . . . . . . . 110

Logging Out

. . . . . . . . . . . . . . . . . . . . . 111

Configuring Basic CMC Settings

. . . . . . . . . . . . 111

Setting the Chassis Physical Location

and Chassis Name

. . . . . . . . . . . . . . . . . 111

Setting the Date and Time on CMC

. . . . . . . . . 112

Enabling Removable Flash Media

. . . . . . . . . 113

Chassis Health Page

. . . . . . . . . . . . . . . . . . . 113

Using Chassis Group

. . . . . . . . . . . . . . . . . . . 114

Chassis Group Features

. . . . . . . . . . . . . . 114

Setting up a Chassis Group

. . . . . . . . . . . . . 115

Removing a Member from the Leader

. . . . . . . 116

Disbanding a Chassis Group

. . . . . . . . . . . . 117

Disabling an Individual Member at the

Member Chassis

. . . . . . . . . . . . . . . . . . 117

8 Contents

Launching a Member Chassis’s or

Server’s web page

. . . . . . . . . . . . . . . . 118

Synchronizing a New Member With

Leader Chassis Properties

. . . . . . . . . . . . 118

Blade Inventory for MCM group . . . . . . . . . 119

Saving the Blade Inventory Report

. . . . . . . . 119

Chassis Component Summary

. . . . . . . . . . . . . 121

Chassis Graphics

. . . . . . . . . . . . . . . . . 121

Chassis Health

. . . . . . . . . . . . . . . . . . 123

Selected Component Information

. . . . . . . . . . . 124

Monitoring System Health Status . . . . . . . . . . . 130

Viewing Chassis and Component

Summaries

. . . . . . . . . . . . . . . . . . . . 130

Viewing Power Budget Status

. . . . . . . . . . 131

Viewing Server Model Name and

Service Tag . . . . . . . . . . . . . . . . . . . . 131

Viewing the Health Status of All Servers

. . . . . 131

Editing Slot Names

. . . . . . . . . . . . . . . . 135

Using Server’s Host Name as the Slot Name. . . 136

Setting the First Boot Device for Servers

. . . . . 136

Viewing the Health Status of an

Individual Server . . . . . . . . . . . . . . . . . 138

Viewing the Health Status of IOMs

. . . . . . . . 145

Viewing the Health Status of the Fans . . . . . . 146

Viewing the iKVM Status

. . . . . . . . . . . . . 148

Viewing the Health Status of the PSUs

. . . . . . 149

Viewing Status of the Temperature Sensors . . . 151

Viewing the LCD Status

. . . . . . . . . . . . . . . . 153

Viewing World Wide Name/Media Access Control

(WWN/MAC) IDs

. . . . . . . . . . . . . . . . . . . . 154

Fabric Configuration

. . . . . . . . . . . . . . . 154

Contents 9

WWN/MAC Addresses . . . . . . . . . . . . . . . 154

Configuring CMC Network Properties

. . . . . . . . . 155

Setting Up Initial Access to CMC

. . . . . . . . . . 155

Configuring the Network LAN Settings

. . . . . . . 156

Configuring CMC Network Security Settings . . . 163

Configuring VLAN . . . . . . . . . . . . . . . . . . . . 165

Adding and Configuring CMC Users

. . . . . . . . . . . 166

User Types

. . . . . . . . . . . . . . . . . . . . . 166

Adding and Managing Users

. . . . . . . . . . . . 173

Configuring and Managing Microsoft

Active Directory Certificates

. . . . . . . . . . . . . . 175

Common Settings

. . . . . . . . . . . . . . . . . . 176

Standard Schema Settings . . . . . . . . . . . . . 179

Extended Schema Settings

. . . . . . . . . . . . . 180

Managing Active Directory Certificates

. . . . . . . . 180

Kerberos Keytab

. . . . . . . . . . . . . . . . . . . . . 181

Configuring and Managing Generic

Lightweight Directory Access Protocol Services

. . . 182

Selecting Your LDAP Servers . . . . . . . . . . . . . . 184

Managing LDAP Group Settings

. . . . . . . . . . . . . 185

Managing LDAP Security Certificates

. . . . . . . . . 185

Securing CMC Communications Using SSL

and Digital Certificates

. . . . . . . . . . . . . . . . . 186

Secure Sockets Layer (SSL)

. . . . . . . . . . . . 186

Certificate Signing Request (CSR)

. . . . . . . . . 187

Accessing the SSL Main Menu

. . . . . . . . . . 188

Generating a New Certificate

Signing Request

. . . . . . . . . . . . . . . . . . 188

10 Contents

Uploading a Server Certificate . . . . . . . . . . 192

Uploading Webserver Key and Certificate . . . . 192

Viewing a Server Certificate

. . . . . . . . . . . 193

Managing Sessions

. . . . . . . . . . . . . . . . . . 193

Configuring Services. . . . . . . . . . . . . . . . . . 195

Configuring Power Budgeting

. . . . . . . . . . . . . 203

Managing Firmware Updates

. . . . . . . . . . . . . 204

Viewing the Current Firmware Versions

. . . . . 205

Updating Firmware

. . . . . . . . . . . . . . . . 206

Recovering iDRAC Firmware Using CMC

. . . . . 211

Updating Server Component Firmware

Using Lifecycle Controller . . . . . . . . . . . . 212

Managing iDRAC

. . . . . . . . . . . . . . . . . . . . 223

iDRAC QuickDeploy

. . . . . . . . . . . . . . . . 223

iDRAC Network Settings

. . . . . . . . . . . . . 226

Launching Remote Console from CMC GUI

. . . . 229

Launching iDRAC using Single Sign-On . . . . . 230

Server Cloning

. . . . . . . . . . . . . . . . . . . . . 232

Capture Profile

. . . . . . . . . . . . . . . . . . 232

Apply Profile

. . . . . . . . . . . . . . . . . . . 233

View BIOS Settings on Server

. . . . . . . . . . 233

Manage Stored Profiles. . . . . . . . . . . . . . 233

Recent Profile Log

. . . . . . . . . . . . . . . . 233

Completion Status and Troubleshooting

. . . . . 234

FlexAddress

. . . . . . . . . . . . . . . . . . . . . . 234

Viewing FlexAddress Status

. . . . . . . . . . . 234

Configuring FlexAddress

. . . . . . . . . . . . . 238

Chassis-Level Fabric and Slot FlexAddress

Configuration

. . . . . . . . . . . . . . . . . . . 239

Contents 11

Server-Level Slot FlexAddress Configuration . . . 240

Remote File Sharing

. . . . . . . . . . . . . . . . . . . 240

Frequently Asked Questions

. . . . . . . . . . . . . . . 243

Troubleshooting CMC . . . . . . . . . . . . . . . . . . 245

6 Using FlexAddress. . . . . . . . . . . . . . . . . 247

Activating FlexAddress . . . . . . . . . . . . . . . . . 248

Verifying FlexAddress Activation

. . . . . . . . . . 250

Deactivating FlexAddress

. . . . . . . . . . . . . . . . 251

Deactivating FlexAddress

. . . . . . . . . . . . . 252

Configuring FlexAddress Using the CLI . . . . . . . . . 252

Additional FlexAddress Configuration

for Linux

. . . . . . . . . . . . . . . . . . . . . . . 253

Viewing FlexAddress Status Using the CLI . . . . . . . 254

Configuring FlexAddress Using the GUI

. . . . . . . . . 254

Wake-On-LAN with FlexAddress

. . . . . . . . . . 254

Troubleshooting FlexAddress

. . . . . . . . . . . . . . 255

Command Messages

. . . . . . . . . . . . . . . . . . . 258

FlexAddress DELL SOFTWARE LICENSE

AGREEMENT

. . . . . . . . . . . . . . . . . . . . . . . 261

Frequently Asked Questions

. . . . . . . . . . . . . . . 264

7 Using FlexAddress Plus. . . . . . . . . . . . . 265

Activating FlexAddress Plus . . . . . . . . . . . . . . 265

12 Contents

FlexAddress vs FlexAddress Plus . . . . . . . . . . . 266

8 Using the CMC Directory Service . . . . . 267

Using CMC with Microsoft Active Directory . . . . . 267

Active Directory Schema Extensions

. . . . . . . 267

Standard Schema Versus Extended

Schema . . . . . . . . . . . . . . . . . . . . . . 267

Standard Schema Active Directory Overview. . . . . 268

Configuring Standard Schema Active Directory

to Access CMC

. . . . . . . . . . . . . . . . . . 270

Configuring CMC With Standard Schema

Active Directory and Web Interface

. . . . . . . 270

Configuring CMC With Standard Schema

Active Directory and RACADM . . . . . . . . . . 273

Extended Schema Overview

. . . . . . . . . . . . . . 274

Active Directory Schema Extensions

. . . . . . . 274

Overview of the RAC Schema Extensions

. . . . 275

Active Directory Object Overview . . . . . . . . 275

Configuring Extended Schema Active Directory

to Access Your CMC

. . . . . . . . . . . . . . . 280

Extending the Active Directory Schema . . . . . 280

Installing the Dell Extension to the

Active Directory Users and Computers

Snap-In

. . . . . . . . . . . . . . . . . . . . . . 287

Adding CMC Users and Privileges to

Active Directory

. . . . . . . . . . . . . . . . . . 288

Configuring CMC With Extended Schema

Active Directory and the Web Interface . . . . . 290

Configuring CMC With Extended Schema

Active Directory and RACADM . . . . . . . . . . 293

Frequently Asked Questions

. . . . . . . . . . . 295

Configuring Single Sign-On

. . . . . . . . . . . . . . 298

Contents 13

System Requirements. . . . . . . . . . . . . . . . 298

Configuring Settings . . . . . . . . . . . . . . . . 299

Configuring Active Directory

. . . . . . . . . . . . 299

Configuring CMC

. . . . . . . . . . . . . . . . . . 300

Uploading the Kerberos Keytab File . . . . . . . . 300

Enabling Single Sign-On

. . . . . . . . . . . . . . 301

Configuring the Browser For

Single Sign-On Login . . . . . . . . . . . . . . . . 302

Logging into CMC Using Single Sign-On

. . . . . . 303

Configuring Smart Card Two-Factor

Authentication

. . . . . . . . . . . . . . . . . . . . . . 304

System Requirements

. . . . . . . . . . . . . . . . 304

Configuring Settings

. . . . . . . . . . . . . . . . 304

Configuring Active Directory . . . . . . . . . . . . 304

Configuring CMC

. . . . . . . . . . . . . . . . . . 305

Uploading the Kerberos Keytab File

. . . . . . . . 305

Enabling Smart Card Authentication . . . . . . . . 306

Configuring the Browser For Smart Card

Login

. . . . . . . . . . . . . . . . . . . . . . . . 306

Logging into CMC Using Smart Card . . . . . . . . 307

Troubleshooting the Smart Card Login

. . . . . . . 308

Using CMC with Generic LDAP

. . . . . . . . . . . . . 308

Configuring the Generic LDAP Directory

to Access CMC

. . . . . . . . . . . . . . . . . . . 309

Configuring Generic LDAP Directory Service

Using CMC Web-Based Interface . . . . . . . . . 310

Selecting Your LDAP Servers

. . . . . . . . . . . . 312

Managing LDAP Group Settings . . . . . . . . . . 313

Managing LDAP Security Certificates

. . . . . . . 313

Configuring Generic LDAP Directory Service

Using RACADM . . . . . . . . . . . . . . . . . . . 314

Usage

. . . . . . . . . . . . . . . . . . . . . . . . 315

Getting Help

. . . . . . . . . . . . . . . . . . . . . 315

14 Contents

9 Power Management. . . . . . . . . . . . . . . . 317

AC Redundancy Mode . . . . . . . . . . . . . . 318

Power Supply Redundancy Mode

. . . . . . . . 319

No Redundancy Mode

. . . . . . . . . . . . . . 320

Power Budgeting for Hardware Modules . . . . 321

Server Slot Power Priority Settings

. . . . . . . . 324

Dynamic Power Supply Engagement

. . . . . . . 325

Redundancy Policies

. . . . . . . . . . . . . . . . . . 327

AC Redundancy

. . . . . . . . . . . . . . . . . . 327

Power Supply Redundancy

. . . . . . . . . . . . 327

No Redundancy . . . . . . . . . . . . . . . . . . 328

Power Conservation and Power Budget

Changes

. . . . . . . . . . . . . . . . . . . . . . 328

Power Supply and Redundancy Policy

Changes in System Event Log. . . . . . . . . . . 335

Redundancy Status and Overall

Power Health . . . . . . . . . . . . . . . . . . . 337

Configuring and Managing Power. . . . . . . . . . . 337

Viewing the Health Status of the PSUs

. . . . . . 337

Viewing Power Consumption Status

. . . . . . . 340

Viewing Power Budget Status

. . . . . . . . . . 344

Configuring Power Budget and

Redundancy

. . . . . . . . . . . . . . . . . . . . 350

Assigning Priority Levels to Servers

. . . . . . . 355

Setting the Power Budget . . . . . . . . . . . . 356

Server Power Reduction to Maintain

Power Budget

. . . . . . . . . . . . . . . . . . . 357

Executing Power Control Operations

on the Chassis . . . . . . . . . . . . . . . . . . 358

Executing Power Control Operations

on an IOM . . . . . . . . . . . . . . . . . . . . . 359

Executing Power Control Operations

on a Server

. . . . . . . . . . . . . . . . . . . . 360

Contents 15

External Power Management . . . . . . . . . . . 363

Using RACADM . . . . . . . . . . . . . . . . . . . 365

Troubleshooting

. . . . . . . . . . . . . . . . . . . 365

10 Using the iKVM Module. . . . . . . . . . . . . 367

Overview . . . . . . . . . . . . . . . . . . . . . . . . . 367

iKVM User Interface

. . . . . . . . . . . . . . . . 367

Security

. . . . . . . . . . . . . . . . . . . . . . . 367

Scanning

. . . . . . . . . . . . . . . . . . . . . . 367

Server Identification . . . . . . . . . . . . . . . . 368

Video

. . . . . . . . . . . . . . . . . . . . . . . . 368

Plug and Play

. . . . . . . . . . . . . . . . . . . . 368

FLASH Upgradable . . . . . . . . . . . . . . . . . 368

Physical Connection Interfaces . . . . . . . . . . . . . 368

iKVM Connection Precedences

. . . . . . . . . . 369

Tiering Through the ACI Connection . . . . . . . . 369

Using OSCAR

. . . . . . . . . . . . . . . . . . . . . . . 370

Navigation Basics

. . . . . . . . . . . . . . . . . 370

Configuring OSCAR

. . . . . . . . . . . . . . . . . 371

Managing Servers With iKVM

. . . . . . . . . . . . . . 374

Peripherals Compatibility and Support

. . . . . . . 374

Viewing and Selecting Servers

. . . . . . . . . . . 374

Setting Console Security

. . . . . . . . . . . . . . 378

Scanning Your System . . . . . . . . . . . . . . . 384

Broadcasting to Servers

. . . . . . . . . . . . . . 385

Managing iKVM From CMC

. . . . . . . . . . . . . . . 387

Enabling or Disabling the Front Panel

. . . . . . . 387

Enabling the Dell CMC Console

Through iKVM

. . . . . . . . . . . . . . . . . . . 388

16 Contents

Viewing the iKVM Status and Properties . . . . . 388

Updating the iKVM Firmware . . . . . . . . . . . 390

Troubleshooting . . . . . . . . . . . . . . . . . . . . 392

11 I/O Fabric Management . . . . . . . . . . . . . 397

Fabric Management . . . . . . . . . . . . . . . . . . 398

Invalid Configurations

. . . . . . . . . . . . . . . . . 399

Invalid Mezzanine Card (MC) Configuration

. . . 400

Invalid IOM-Mezzanine Card (MC)

Configuration

. . . . . . . . . . . . . . . . . . . 400

Invalid IOM-IOM Configuration . . . . . . . . . . 400

Fresh Power-up Scenario . . . . . . . . . . . . . . . 400

Monitoring IOM Health

. . . . . . . . . . . . . . . . 401

Viewing the Health Status of an

Individual IOM

. . . . . . . . . . . . . . . . . . 404

Configuring Network Settings for an

Individual IOM . . . . . . . . . . . . . . . . . . 406

Troubleshooting IOM Network Settings . . . . . 408

12 Troubleshooting and Recovery . . . . . . . 409

Overview . . . . . . . . . . . . . . . . . . . . . . . . 409

Chassis Monitoring Tools

. . . . . . . . . . . . . . . 410

Gathering Configuration information and

Chassis Status and Logs

. . . . . . . . . . . . . 410

Usage

. . . . . . . . . . . . . . . . . . . . . . . 410

Supported Interfaces

. . . . . . . . . . . . . . . 410

CLI RACDUMP

. . . . . . . . . . . . . . . . . . 411

Remote RACDUMP

. . . . . . . . . . . . . . . . 412

Contents 17

Remote RACDUMP Usage . . . . . . . . . . . . . 412

Telnet RACDUMP . . . . . . . . . . . . . . . . . . 413

Configuring LEDs to Identify Components

on the Chassis

. . . . . . . . . . . . . . . . . . . 413

Configuring SNMP Alerts. . . . . . . . . . . . . . 414

Downloading SNMP Management

Information Base (MIB) File

. . . . . . . . . . . . 421

Configuring E-mail Alerts . . . . . . . . . . . . . . 421

First Steps to Troubleshooting a Remote System . . . . 424

Monitoring Power and Executing Power Control

Commands on the Chassis

. . . . . . . . . . . . . . . . 425

Viewing Power Budget Status

. . . . . . . . . . . 425

Executing a Power Control Operation . . . . . . . 425

Power Troubleshooting . . . . . . . . . . . . . . . . . 426

Managing Lifecycle Controller jobs on a

remote system

. . . . . . . . . . . . . . . . . . . . . . 429

Viewing Chassis Summaries

. . . . . . . . . . . . . . 430

Viewing Chassis and Component Health Status

. . . . 434

Viewing the Event Logs

. . . . . . . . . . . . . . . . . 435

Viewing the Hardware Log

. . . . . . . . . . . . . 435

Viewing the CMC Log

. . . . . . . . . . . . . . . . 438

Using the Diagnostic Console

. . . . . . . . . . . . . . 439

Resetting Components. . . . . . . . . . . . . . . . . . 440

Troubleshooting Network Time Protocol (NTP)

Errors

. . . . . . . . . . . . . . . . . . . . . . . . . . . 443

Interpreting LED Colors and Blinking Patterns

. . . . . 445

Troubleshooting a Non-responsive CMC

. . . . . . . . 448

18 Contents

Observing the LEDs to Isolate the Problem. . . . 448

Obtain Recovery Information From the

DB-9 Serial Port . . . . . . . . . . . . . . . . . . 449

Recovering the Firmware Image

. . . . . . . . . 450

Troubleshooting Network Problems

. . . . . . . . . . 451

Resetting Forgotten Administrator Password

. . . . . 451

Saving and Restoring Chassis Configuration

Settings and Certificates

. . . . . . . . . . . . . . . . 454

Troubleshooting Alerting . . . . . . . . . . . . . . . 455

13 Diagnostics . . . . . . . . . . . . . . . . . . . . . . 457

Using the LCD Panel Interface. . . . . . . . . . . . . 457

LCD Navigation

. . . . . . . . . . . . . . . . . . . . . 457

Main Menu

. . . . . . . . . . . . . . . . . . . . 458

LCD Setup Menu

. . . . . . . . . . . . . . . . . 459

Language Setup Screen . . . . . . . . . . . . . 459

Default Screen

. . . . . . . . . . . . . . . . . . 459

Graphical Server Status Screen

. . . . . . . . . 460

Graphical Module Status Screen. . . . . . . . . 461

Enclosure Menu Screen

. . . . . . . . . . . . . 461

Module Status Screen

. . . . . . . . . . . . . . 462

Enclosure Status Screen . . . . . . . . . . . . . 462

IP Summary Screen

. . . . . . . . . . . . . . . . 462

Diagnostics

. . . . . . . . . . . . . . . . . . . . . . . 463

LCD Hardware Troubleshooting

. . . . . . . . . . . . 463

Front Panel LCD Messages

. . . . . . . . . . . . . . 466

LCD Error Messages

. . . . . . . . . . . . . . . . . . 466

Contents 19

LCD Module and Server Status Information. . . . . . . 473

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

20 Contents

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Dell Chassis Management Controller Version 4.0 User guide

Dell Chassis Management Controller Version 4.0 User guide

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