Polar Club is a user-friendly app that brings fun and engaging heart rate-based group exercise classes to fitness clubs. With real-time feedback, instructors can guide exercisers to train at the right intensity and help them achieve their fitness goals. The app is compatible with various Polar heart rate sensors and fitness trackers. Live heart rate data can be displayed on a connected projector or TV for the class to monitor their progress collectively.
Polar Club is a user-friendly app that brings fun and engaging heart rate-based group exercise classes to fitness clubs. With real-time feedback, instructors can guide exercisers to train at the right intensity and help them achieve their fitness goals. The app is compatible with various Polar heart rate sensors and fitness trackers. Live heart rate data can be displayed on a connected projector or TV for the class to monitor their progress collectively.
USER MANUAL
2
CONTENTS
Contents 2
GETSTARTED 5
Introduction to Polar Club 5
Polar Club web service 5
Navigation 6
Polar Club App 6
Club community in Flow 7
Polar ecosystem 7
Requirements and recommended setup 7
Subscribe to Polar Club 9
Prepare for classes (Train your staff) 9
Club account FAQs 10
Where is the Polar Club app available? 10
I don't want to use the Club community. What can I do? 10
SYSTEMMAINTENANCE 11
Define Club Settings 11
Club appearance 11
General settings 11
Invite instructors 12
Register lendable heart rate sensors 12
Heart rate sensor maintenance 16
3
Heart rate sensor batteries 16
Manage community 17
System maintenance FAQs 19
Is it possible to use the same iPad for customer sign-in and for running the classes? 19
Can club members use their own heart rate sensors? 19
Which heart rate sensors are compatible with Polar Club? 19
Is the Polar Club compatible with other manufacturers’ heart rate sensors? 20
CLASSES AND SCHEDULES 21
Create classes 21
Schedule sessions 22
Signing up for classes 22
Online sign-up in the Flow web service 22
Signing in through the app 25
Option 1: Sign up for classes 25
Option 2:Create a new Polar account and sign up for classes 26
Classes and schedules FAQs 27
How many exercisers can be monitored during a class? 27
How many sessions can be running simultaneously? 27
What is the maximum length of a class? 27
TRAINING 28
Wearing the heart rate sensor 28
Start a training session 28
Functions during a session 31
5
GETSTARTED
INTRODUCTION TO POLAR CLUB
Polar Club is a heart rate based solution that brings gripping group exercise classes to fitness clubs. With
heart rate training and fun rewards at the core of Polar Club, you’ll have club members pushing harder, feeling
motivated and coming back for more.
Key features:
l Easy-to-use app for running group exercise classes.
l With real-time feedback on the intensity of their classes, instructors have a chance to guide exercisers
individually, as well as a group.
l An easy way to help exercisers understand the benefits of heart rate based training at different intens-
ities and achieve their training goals.
l Motivates exercisers with both group and individual rewards, such as zone time or calorie trophies.
l Allows for effective group exercise class scheduling and optimal workload planning, maximizing
employee productivity.
l The Polar Club app is compatible with several Polar heart rate sensors and fitness trackers. Please
see the list of compatible Polar heart rate sensors and fitness trackers on the support page.
l support.polar.com/en/support/compatible-devices
POLAR CLUB WEB SERVICE
In the Polar Club web service, you can define the club settings, schedule classes and invite instructors. The
Polar Club web service is also a window into your club's monthly records and statistics. Sign in with your
Polar Club account at polar.com/club.
6
NAVIGATION
1. HOME: See your club's monthly records and statistics.
2. MANAGE CLASSES: Manage your club’s classes and schedule sessions for the classes.
3. INSTRUCTORS: Invite instructors with their email address.
POLAR CLUB APP
The Polar Club app makes running your classes a breeze. With the real-time heart rate based guidance, the
instructor can easily see who's keeping up with the class and steer the group to the right direction. At the end
of the class, the group sees a summary of how they did.
7
Start by searching and downloading the Polar Club app from the App Store. Open the app, and sign in with
your Polar Club account user name and password.
CLUB COMMUNITY IN FLOW
The Polar Club community is a new engaging online community for fitness clubs and their members. You can
use your club’s community in the Polar Flow web service to share information with the club members, pro-
mote your classes and announce current events, fun competitions, monthly campaigns, etc. The club mem-
bers are able to sign up for classes and share their workout summaries and achievements on the Club’s feed.
Open your club's community by clicking the shortcut at your club's home page. Your can also find your club in
the Polar Flow web service at polar.com/flow by going to the Community tab and then selecting Clubs.
Search for your club by using any of the following search criteria: sport, club's location or free text search.
POLAR ECOSYSTEM
In addition to Polar Club, our Flow ecosystem offers a complete solution for you, your instructors as well as
your club members to make their fitness dreams come true.
l Polar Flow web service:In Polar Flow web service at polar.com/flow, your club members can con-
veniently see their personal training data, follow their progress as well as share their own and comment
their friends’ achievements.
l Polar Fitness Trackers:We offer a complete line of connected fitness trackers to help your club mem-
bers reach their goals, from weight loss to training for an event.
l Polar Coach:The free Polar Coach service makes it even easier for personal trainers to manage and
guide their clients to success. With the help of Polar Coach and Polar fitness trackers, personal train-
ers have access to their customers 24/7 activity data. See flow.polar.com/coach for more information.
REQUIREMENTS AND RECOMMENDED SETUP
Here’s an overview of what’s needed to run classes with Polar Club:
l Polar Club account
l A computer with internet connection to access the Polar Club web service and the Polar Flow web ser-
vice
l iPad Air with iOS 10 or later, and reliable and fast mobile data or Wi-Fi connection
l Polar Club app downloadable from the App Store
l Compatible Polar heart rate sensors and straps. The Polar Club app is compatible with several Polar
heart rate sensors and fitness trackers. Please see the list of compatible Polar heart rate sensors and
fitness trackers on the support page.
l support.polar.com/en/support/compatible-devices
Recommended setup
8
1. iPad for instructor use
With this iPad, the instructor starts the training session. It's also the instructor's window to the exer-
cisers' heart rates during the session
2. Video projector or TV
If you want the exercisers to see their heart rates while training, attach this iPad to a video projector or
TV with a compatible cable and/or adapter. If you want to use Apple TV and AirPlay, follow iPad's guid-
ance.
3. Online sign-up
Online sign-up gives your members the option to sign up for classes through the Flow web service up
to one week beforehand. You can enable/disable the online sign up option in the Polar Club web ser-
vice under Club settings.
4. One or two iPads for customer sign in at club reception
Consider having separate iPads for the members who already have a Polar account, and for the mem-
bers who need to create a Polar account before signing in to classes. This way you avoid lines in the
club reception and give the members more privacy to create their account.
5.
9
SUBSCRIBE TO POLAR CLUB
1. Start by ordering the Polar Club account from the polar.com/club web page. Your subscription starts
with a free 30 days trial period. You can cancel your subscription during the trial at any time without
costs.
2. Create a Polar account, or sign in if you already have one. If you have already created an account by
signing up for one of Polar's web services or mobile applications, or when taking your product into use,
your user name and password are valid for Polar Club web service as well. You can sign up for Polar’s
web services only once with the same email address. The user name is always your email address.
3. Subscribe to Polar Club
Club information: Fill in club information. The club email address entered here will be used by us to
send you invoices and other information regarding your subscription.
Subscription details: Choose the payment type, and fill in the billing address if different from the pre-
filled club address. Read the Terms of Use, and accept them by selecting the checkbox.
Payment: Check the payment summary and details. After completing your subscription, you will be
shown a subscription summary page where you can print the summary and proceed to your Club's
home page.
An email will be sent to the club's email address, giving you instructions on how to get started. Your
free 30 days trial period starts immediately.
PREPARE FOR CLASSES (TRAIN YOUR STAFF)
Encourage your group exercise instructors and trainers to read the Instructor’s Guide. The guidebook tells
you everything you need to know about heart rate training and about utilizing Polar Club products in your group
exercise classes. The guidebook is aimed at instructors who are already familiar with the basics of training
physiology and who have experience in teaching different kinds of group exercise classes.
The best way to prepare for real classes is to test the service with your instructors first.
10
l Everyone creates their own Polar flow account (if they don't have one yet).
l Your instructors sign up for a class as if they were your club members.
l Arrange test sessions together.
CLUB ACCOUNT FAQS
WHERE IS THE POLAR CLUB APP AVAILABLE?
Go to polar.com/club to subscript to Polar Club. During the subscription process, you are going to choose
your location from a drop-down list. You will be notified if Polar Club isn't available in your country yet and
asked for your email address so we can let you know you as soon as it's there.
I DON'T WANT TO USE THE CLUB COMMUNITY. WHAT CAN I DO?
As a club admin, you can remove your club's community through the club page. Removing the community
also prevents online sign-ups, but you can still continue using the service by signing up exercisers with the
Polar club app (iPad).
Removing community is permanent. If you remove your club's community, you can't start using the
community again without activating a new account with a different name.
11
SYSTEMMAINTENANCE
DEFINE CLUB SETTINGS
In the Polar Club web service, you can define the club settings and make the community page your own by
adding graphics specific to your club.
Sign in with your Polar Club account at polar.com/club.
Click your name/profile photo in the upper right corner, and choose Club settings.
CLUB APPEARANCE
Personalize appearance: Make the community page your own by adding graphics specific to your club in the
Club settings. Club members will see the graphics in their Flow account and when signing in to the classes
with the Club app.
Polar Club app welcome text: Write a welcome text for your club members. They will see this text on the
sign-in page of the Polar Club iPad app when they sign up for classes.
Club intro: Write an introduction of your club. This text appears on your club page in the Polar Flow web ser-
vice.
GENERAL SETTINGS
Online sign-up: Allowing online sign-up gives your club members the option to sign up for classes through
the Flow web service up to one week beforehand. To be able to use the online sign-up, members need to start
following your club in the Polar Flow web service Community > Clubs. If you disable the online sign-up, your
members can still see the classes but can't sign in.
Send summary email after sessions: Choose Yes if you want Polar Club to send your club members a
short training summary email every time they participate in a Polar Club training session.
Heart rate zones: Change or restore heart rate zone limits. This settings affects how colors / heart rate per-
centages are shown during the training session.
12
INVITE INSTRUCTORS
1. In the Polar Club web service, go to the INSTRUCTORS tab and click on the Invite instructors but-
ton.
2. Write the instructors name and email address, and click Save
3. Instructors will receive a welcome email with instructions on how to continue. They need to:
l Create their own Polar account at polar.com/club, and accept the invitation from your club
OR
l If they already have a Polar account (created with the same email address that was used in the invit-
ation), they sign in to polar.com/club with their existing Polar account, and accept the invitation from
your club.
REGISTER LENDABLE HEART RATE SENSORS
To see their heart rates on screen, exercisers need to wear a compatible Polar heart rate sensor or fitness
tracker. They can use their personal devices, but you can also lend the heart rate sensor for them. In case
you're planning to lend sensors for exercisers, you need to register the sensors in the Polar Club app.
13
1. In the Polar Club app, go to More > Manage sensors. In the Manage sensors view, you can add and
remove lendable sensors, and see the last user for each sensor.
2. To add a new sensor, tap the plus icon.
14
3. The Polar Club app picks the next available number for the sensor, but you can also change the num-
ber if you want. Tap Search sensors and activate the sensor by touching both contact points sim-
ultaneously.
15
4. Once the sensor is found, the Sensor ID is shown. Tap the arrow to continue.
5. Attach the sticker with the corresponding number on the sensor, and tap Save.
16
The Polar Club uses Bluetooth® technology and is compatible with several Polar heart rate sensors and
fitness trackers. Please see the list of compatible Polar heart rate sensors and fitness trackers on the support
page.
l support.polar.com/en/support/compatible-devices
HEART RATE SENSOR MAINTENANCE
Detach the connector from the strap after every use. Sweat and moisture may keep the connector activated,
so remember to wipe it dry. Clean the connector with a mild soap and water solution when needed. Never use
alcohol or any abrasive material (e.g. steel wool or cleaning chemicals).
Rinse the strap under running water after every use and hang to dry. Clean the strap gently with a mild soap
and water solution when needed. Do not use moisturizing soaps, because they can leave residue on the strap.
Do not soak, iron, dry clean or bleach the strap. Do not stretch the strap or bend the electrode areas sharply.
Check the washing instructions on the label of the strap.
Dry and store the heart rate sensor strap and the connector separately to maximize the battery lifetime. Keep
the heart rate sensor in a cool and dry place. To prevent snap oxidation, do not store the heart rate sensor wet
in non-breathing material, such as a sports bag. Do not expose the heart rate sensor to direct sunlight for
extended periods.
HEART RATE SENSOR BATTERIES
The Polar H7 heart rate sensor has a user changeable battery. To change the battery yourself, carefully follow
the instructions below:
When changing the battery, make sure the sealing ring is intact. If it is damaged, you should replace it with a
new one. You can purchase the sealing ring/battery kits at well-equipped Polar retailers and authorized Polar
Services. In the USA and Canada, the additional sealing rings are available at authorized Polar Service
Centers. In the USA the sealing ring/battery kits are also available at www.shoppolar.com.
When handling a new, fully charged battery, avoid clasp-like contact (i.e. simultaneously from both sides) with
metal or electrically conducting tools, like tweezers. This may short circuit the battery, causing it to discharge
more rapidly. Typically, short circuiting does not damage the battery, but it may decrease the capacity and the
lifetime of the battery.
Keep the batteries away from children. If swallowed, contact a doctor immediately. Batteries should be dis-
posed of properly according to local regulations.
1. Using a coin, open the battery cover by turning it counterclockwise to OPEN.
2. Insert the battery (CR 2025) inside the cover with the positive (+) side against the cover. Make sure the
sealing ring is in the groove to ensure water resistance.
17
3. Press the cover back into the connector.
4. Use the coin to turn the cover clockwise to CLOSE.
Danger of explosion if the battery is replaced with wrong type.
MANAGE COMMUNITY
Open your club's community by clicking the shortcut on your home page.
You can also find your club in the Polar Flow web service at polar.com/flow by going to the Community tab
and then selecting Clubs. Search for your club by using any of the following search criteria: sport, club's loc-
ation or free text search.
You can help drive the success of your community in many ways. Write announcements, and share relevant
and useful information in community posts. Encourage members to post and comment on each other’s posts
and to share their workout summaries and achievements on the Club’s feed. Set an example by your own
activity in the community.
18
As a club owner, you're the moderator of your club's community. You have the responsibility to pay attention
to the interactions taking place within the feed. Keep the discussions focused, spam-free, and non-con-
troversial. If necessary, you can remove posts from the feed and ultimately ban members from the com-
munity.
To ban a member:
Click All followers on the left side of the screen to view a list of all followers. Find the member, click on the
settings icon, and choose Ban member.
To add admin rights to your club's instructors:
Click All followers on the left side of the screen, find the instructor, click on the settings icon, and choose
Give admin rights.
19
SYSTEM MAINTENANCE FAQS
IS IT POSSIBLE TO USE THE SAME IPAD FOR CUSTOMER SIGN-IN AND FOR
RUNNING THE CLASSES?
Yes, it's possible to add exercisers before the class using the same iPad as for running the class. You can
also add exercisers during a class easily by tapping the button on the top of the display, and then tapping
Sign in.
CAN CLUB MEMBERS USE THEIR OWN HEART RATE SENSORS?
Your club members can use their personal Polar heart rate sensors or fitness trackers. They can also use their
heart rate sensors in their own training with a compatible Polar training device or gym equipment. All data is
stored in the Flow web service and in the Polar Beat mobile app.
WHICH HEART RATE SENSORS ARE COMPATIBLE WITH POLAR CLUB?
The Polar Club uses Bluetooth® technology and is compatible with several Polar heart rate sensors and fit-
ness trackers. Please see the list of compatible Polar heart rate sensors and fitness trackers on the support
20
page.
l support.polar.com/en/support/compatible-devices
IS THE POLAR CLUB COMPATIBLE WITH OTHER MANUFACTURERS’ HEART
RATE SENSORS?
The Polar Club can only be used with compatible Polar heart rate sensors and fitness trackers.
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Polar Club is a user-friendly app that brings fun and engaging heart rate-based group exercise classes to fitness clubs. With real-time feedback, instructors can guide exercisers to train at the right intensity and help them achieve their fitness goals. The app is compatible with various Polar heart rate sensors and fitness trackers. Live heart rate data can be displayed on a connected projector or TV for the class to monitor their progress collectively.
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