Cradlepoint AER3100 Series User manual

1

User Manual / AER3100/AER3150

10/30/17

AER Series

Router

AER3100 / AER3150

User Manual

2

User Manual / AER3100/AER3150

10/30/17

TABLE OF CONTENTS

INTRODUCTION 4

WHAT’S IN THE BOX 4

KEY FEATURES 4

WAN 4

LAN 4

WIFI (ONLY ON AER3100) 5

MANAGEMENT 5

VPN AND ROUTING 5

SECURITY 5

CLOUD OPTIMIZED IP COMMUNICATIONS 6

SPECIFICATIONS 6

ACCESSORIES 7

BUSINESS-GRADE MODEM SPECIFICATIONS 8

HARDWARE 13

SUPPORT AND WARRANTY 13

LEDS 14

QUICK START 15

BASIC SETUP 15

ACCESSING THE ADMINISTRATION PAGES 17

FIRST TIME SETUP WIZARD 18

USING NETCLOUD MANAGER 18

ADMINISTRATION PAGES 19

QUICK LINKS 19

DASHBOARD 19

CONNECTION MANAGER 20

WAN INTERFACE PROFILES & PRIORITY 20

STATUS 24

INTERNET 24

CLIENT LIST 29

TUNNELS 29

FIREWALL 30

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User Manual / AER3100/AER3150

10/30/17

ROUTING 31

ETHERNET 31

GPS 31

LLDP 32

SYSTEM LOGS 32

NETWORKING 33

LOCAL NETWORKS 33

VLAN INTERFACES 44

TUNNELS 45

ROUTING 56

QOS 66

DNS SERVERS 69

WIFI AS WAN 71

WAN AFFINITY 72

CLIENT DATA USAGE 74

NHRP 74

SECURITY 76

IDENTITIES 76

ZONE FIREWALL 77

CLOUD-BASED SECURITY 81

THREAT MANAGEMENT 83

WEB ACCESS FILTERING 85

CERTIFICATE MANAGEMENT 87

SYSTEM 89

ADMINISTRATION 89

NETCLOUD 94

DEVICE ALERTS 95

SERIAL REDIRECTOR 96

SNMP CONFIGURATION 96

SYSTEM CONTROL 98

DIAGNOSTICS 100

SETUP WIZARDS 100

APPENDIX 104

OPEN SOURCE SOFTWARE 104

WARRANTY INFORMATION 104

LIMITATION OF CRADLEPOINT LIABILITY 104

PRIVACY 104

OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT 104

ROUTER COMMUNICATION/DATA USAGE 104

4

User Manual / AER3100/AER3150

10/30/17

INTRODUCTION

WHAT’S IN THE BOX

• AER3100 or AER3150

• MC400 4G LTE or LTE Advanced modem with with security screws (2)

• 

• 



• 

• Ethernet cable

• Quick Start Guide

• Warranty information

• 

• 

• 

KEY FEATURES

WAN

• 



• 

• 



• 

• 

• 

• Dual SIM slot in each modem

• 

• 

• WiFi as WAN (only on AER3100)

• Failover/Failback

• 

• Advance Modem Failure Check

• 

• 

• 

• Standby

LAN

• 



• 

• 

• 

• DNS and DNS Proxy

• DynDNS

• 

5

User Manual / AER3100/AER3150

10/30/17

• UPnP

• DMZ

• Multicast/Multicast Proxy

• Auto QoS

• 

• 

WIFI (ONLY ON AER3100)

• Dual-Band Dual-Concurrent (3×3 MIMO)

• 

• 

• 

• 

• SSID-based Priority

MANAGEMENT

• 

2

• 

• 

• 

• GPS Location

• 

• 

5

• Device Alerts

• SNMP

• SMS control

• 

VPN AND ROUTING

• 

• 

• 

1

• L2TP

1

• GRE Tunnel

• OSPF/BGP/RIP

1

• 

• 

• 

• 

• 

• 

• 

• NEMO/DMNR

1

• IPv6

• VRRP

1

• STP

1

• NHRP

1

SECURITY

6

User Manual / AER3100/AER3150

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• 

• 

• Zscaler Internet Security

4

• 

• ALGs

• 

• 

3

• 

• 

• 

• 

• 

• 



services

CLOUD OPTIMIZED IP COMMUNICATIONS

• 

• 

• 

• 

• 

• 

• 

• 

2

NCM PRIMEExtended Enterprise License

NetCloud Manager

CP Secure Threat Management license

Zscaler Internet Security License

CradleCare

SPECIFICATIONS

WAN:

• 





• 

• 

• 

LAN:

• 

• 

• Serial console

TEMPERATURE:

• 

• 

• 

7

User Manual / AER3100/AER3150

10/30/17

HUMIDITY (non-condensing):

• 

• 

MEMORY: 1 GB DRAM; 16 MB SPI Flash; 1 GB NAND Flash

SIZE:

• 

• 

WEIGHT:

CERTIFICATIONS:

WIFI POWER (FCC):

• 

• 

• 

WIFI POWER

• 

• 

POWER CONSUMPTION (Typical)

AER3100

• 

• 

• 

AER3150

• 

• 

• 



ACCESSORIES

• 

• MC400LP6 (North America or EU)

• 

• 

• 

• MC400LPE-AT (AT&T)

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

8

User Manual / AER3100/AER3150

10/30/17

• 

BUSINESS-GRADE MODEM SPECIFICATIONS

AER3100/AER3150 LP6 models







AER3100LP6-NA, AER3150LP6-NA, AER3100LP6-EU, AER3150LP6-EU, AER3100LP6-UK, AER3150LP6-UK

• Technology:

• Downlink Rates:

• Uplink Rates:

• Frequency Bands:

• LTE

• Verizon:

• AT&T:

• Sprint:

• T-Mobile:

• Generic: all

• Carrier Aggregation:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• Fallback: 

• Power:

• Antennas: )

• GPS:

• SMS:

• Industry Standards & Certs:

AER3100/AER3150LP5 models 





AER3100LP5-AU, AER3150LP5-AU, AER3100LP5-UK

• Technology:

• Downlink Rates:

• Uplink Rates:

• Frequency Bands:

9

User Manual / AER3100/AER3150

10/30/17

• 

• TD-SCDMA 39

• Carrier Aggregation:

• 

• 

• 

• 

• 

• 

• 

• 

• Fallback: 

• Power:

• Antennas:)

• GPS:

• SMS: 

• Industry Standards & Certs:

• Modem Part Number: MC400LP5

AER3100/AER3150LPE models





bold

AER3100LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon

• Technology

• Downlink Rates

• Uplink Rates

• Frequency Bands:

• Band 4 – AWS (1700/2100 MHz)Band 13 (700 MHz)



• 

• 

• CDMA EVDO Rev A/1xRTT (800/1900 MHz)

• Power

• Antennas

)

• GPS

• Industry Standards & Certs

• Modem Part Number: MC400LPE

AER3150LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon

• Technology

• Downlink Rates

• Uplink Rates

• Frequency Bands:

• Band 4 – AWS (1700/2100 MHz)Band 13 (700 MHz)



• 

• 

10

User Manual / AER3100/AER3150

10/30/17

• CDMA EVDO Rev A/1xRTT (800/1900 MHz)

• Power

• Antennas

)

• GPS

• Industry Standards & Certs

• Modem Part Number: MC400LPE

AER3100LPE-AT – 4G LTE/HSPA+/EVDO for AT&T

• Technology

• Downlink Rates

• Uplink Rates

• Frequency Bands:

• LTE Band 2 (1900 MHz)Band 4 – AWS (1700/2100 MHz)Band 5 (850 MHz)Band

17 (700 MHz)

• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)

• GSM/GPRS/EDGE (850/900/1800/1900 MHz)

• 

• Power

• Antennas

)

• GPS

• Industry Standards & Certs

• Modem Part Number: MC400LPE

AER3150LPE-AT – 4G LTE/HSPA+/EVDO for AT&T

• Technology

• Downlink Rates

• Uplink Rates

• Frequency Bands:

• LTE Band 2 (1900 MHz)Band 4 – AWS (1700/2100 MHz)Band 5 (850 MHz)Band

17 (700 MHz)

• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)

• GSM/GPRS/EDGE (850/900/1800/1900 MHz)

• 

• Power

• Antennas

)

• GPS

• Industry Standards & Certs

• Modem Part Number: MC400LPE

AER3100LPE-SP – 4G LTE/HSPA+/EVDO for Sprint

• Technology

• Downlink Rates

• Uplink Rates

• Frequency Bands:

• 

Band 25 (1900 MHz)

11

User Manual / AER3100/AER3150

10/30/17

• 

• 

• CDMA EVDO Rev A/1xRTT (800/1900 MHz)

• Power

• Antennas

)

• GPS

• Industry Standards & Certs

• Modem Part Number: MC400LPE

AER3150LPE-SP – 4G LTE/HSPA+/EVDO for Sprint

• Technology

• Downlink Rates

• Uplink Rates

• Frequency Bands:

• 

Band 25 (1900 MHz)

• 

• 

• CDMA EVDO Rev A/1xRTT (800/1900 MHz)

• Power

• Antennas

)

• GPS

• Industry Standards & Certs

• Modem Part Number: MC400LPE

AER3100LP3-EU (3100LP3-UK*) – 4G LTE/HSPA+ for Europe (United Kingdom)

• Technology

• Downlink Rates

• Uplink Rates

• Frequency Bands:

• LTE Band 1 (2100 MHz), Band 3 (1800 MHz), Band 7 (2600 MHz), Band 8 (900 MHz), Band 20 (800 MHz)

• HSPA+/UMTS (800/850/900/1900/2100 MHz)

• GSM/GPRS/EDGE Quad-Band (850/900/1800/1900 MHz)

• Power

• Antennas

)

• GPS

• Industry Standards & Certs

• Modem Part Number: MC400LP3

*The 3100LP3-EU and 3100LP3-UK models are equivalent except for the line cord.

AER3150LP3-EU (3150LP3-UK*) – 4G LTE/HSPA+ for Europe (United Kingdom)

• Technology

• Downlink Rates

• Uplink Rates

• Frequency Bands:

• LTE Band 1 (2100 MHz), Band 3 (1800 MHz), Band 7 (2600 MHz), Band 8 (900 MHz), Band 20 (800 MHz)

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• HSPA+/UMTS (800/850/900/1900/2100 MHz)

• GSM/GPRS/EDGE Quad-Band (850/900/1800/1900 MHz)

• Power

• Antennas

)

• GPS

• Industry Standards & Certs

• Modem Part Number: MC400LP3

*The 3150LP3-EU and 3150LP3-UK models are equivalent except for the line cord.

AER3100LPE-GN – 4G LTE/HSPA+/EVDO (generic – for use on T-Mobile and US Cellular in the U.S. and Rogers,

Bell, & TELUS in Canada)

• Technology

• Downlink Rates

• Uplink Rates

• Frequency Bands:

• LTE Band 2 (1900 MHz), Band 4 (AWS), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band

25 (1900 MHz)

• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)

• GSM/GPRS/EDGE (850/900/1800/1900 MHz)

• 

• Power

• Antennas

)

• GPS

• Industry Standards & Certs

• Modem Part Number: MC400LPE

AER3150LPE-GN – 4G LTE/HSPA+/EVDO (generic – for use on T-Mobile and US Cellular in the U.S. and Rogers,

Bell, & TELUS in Canada)

• Technology

• Downlink Rates

• Uplink Rates

• Frequency Bands:

• LTE Band 2 (1900 MHz), Band 4 (AWS), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band

25 (1900 MHz)

• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)

• GSM/GPRS/EDGE (850/900/1800/1900 MHz)

• 

• Power

• Antennas

)

• GPS

• Industry Standards & Certs

• Modem Part Number: MC400LPE

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HARDWARE

3G/4G Antenna Connectors

(SMA)

3G/4G Antenna Connectors

(SMA)

GPS Connector (SMA)

LEDs

WiFi Antenna Connector

(Reverse SMA)

LEDs



Port

Console

Port

10/100/1000

Ethernet Port



or WAN

Default: WAN

10/100/1000 Ethernet



or WAN

Default: LAN

WiFi Antenna Connector

(Reverse SMA)

PoE Power Switch

and Port

WiFi Antenna Connector

(Reverse SMA)

Ground

Screw

Lock

Slot





One-year limited hardware warranty available in the US and Canada; two-year limited hardware warranty for



SUPPORT AND WARRANTY

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LEDS

INDICATOR BEHAVIOR

POWER

 V DC



• 

• 

• 

WAN ETHERNET WAN

• 

VPN VPN

• 

REMOVABLE MODEM 

• 

• 

• 

• 

EC

EXTERNAL USB MODEM 



• 

• 

• 

• 

SIGNAL STRENGTH 



• 

• 

WiFi BROADCAST



• 

• 

Other

ADDITIONAL LED INDICATIONS

• 

• Two of the modem LEDs blink red in unison for 10 seconds when there is an error



2.4GHz

5GHz

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QUICK START

BASIC SETUP

1. Insert an activated SIM











SIM 1SIM 2



Notch-end goes in first

Gold contacts face down

2. Insert the removable modem



 



 

 



Step 1 Step 2 Step 3

3. Pull tab on bottom of router to activate real-time clock battery

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NOTE: The product label below is an example only: your DEFAULT PASSWORD and SSID will be unique.

4. Attach the WiFi and modem antennas





NOTE: Ensure that the router antennas are not near metal

or other RF reflective surfaces.



5. Connect the power source







O = OFF





6. Connect to a computer or other network equipment







three characters of your router’s MAC address (this is the SSID

DEFAULT PASSWORDDEFAULT PASSWORD



17

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10/30/17

ACCESSING THE ADMINISTRATION PAGES





 cp/” or “192.168.0.1ENTER/RETURN

 DEFAULT PASSWORD



NOTE: The product label below is an example only: your DEFAULT PASSWORD and SSID will be unique.

NetCloud Manager



below

18

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10/30/17

FIRST TIME SETUP WIZARD

FIRST TIME SETUP WIZARD





• Administrator Password

• Time Zone

• WiFi Network Name

• Security Mode

• Access Point Name (APN) for SIM-based modems

• Modem Authentication

• Failure Check





NOTE: To return to the First Time Setup Wizard after your initial login, select SYSTEM from the navigation bar,

expand Setup Wizard and select First Time Setup.

USING NETCLOUD MANAGER



NetCloud Manager





Click here



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

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NetCloud from the SYSTEM

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

• Getting Started

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for basic information about the status of



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





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

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



Quick Links Menu Add Quick Link Delete Quick Link

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User Manual / AER3100/AER3150

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CONNECTION MANAGER





feature is called failover

WAN INTERFACE PROFILES & PRIORITY







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

















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Cradlepoint AER3100 Series User manual

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