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©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
1
User Manual / AER3100/AER3150
10/30/17
AER Series
Router
AER3100 / AER3150
User Manual
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
2
User Manual / AER3100/AER3150
10/30/17
TABLE OF CONTENTS
INTRODUCTION 4
WHAT’S IN THE BOX 4
KEY FEATURES 4
WAN 4
LAN 4
WIFI (ONLY ON AER3100) 5
MANAGEMENT 5
VPN AND ROUTING 5
SECURITY 5
CLOUD OPTIMIZED IP COMMUNICATIONS 6
SPECIFICATIONS 6
ACCESSORIES 7
BUSINESS-GRADE MODEM SPECIFICATIONS 8
HARDWARE 13
SUPPORT AND WARRANTY 13
LEDS 14
QUICK START 15
BASIC SETUP 15
ACCESSING THE ADMINISTRATION PAGES 17
FIRST TIME SETUP WIZARD 18
USING NETCLOUD MANAGER 18
ADMINISTRATION PAGES 19
QUICK LINKS 19
DASHBOARD 19
CONNECTION MANAGER 20
WAN INTERFACE PROFILES & PRIORITY 20
STATUS 24
INTERNET 24
CLIENT LIST 29
TUNNELS 29
FIREWALL 30
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
3
User Manual / AER3100/AER3150
10/30/17
ROUTING 31
ETHERNET 31
GPS 31
LLDP 32
SYSTEM LOGS 32
NETWORKING 33
LOCAL NETWORKS 33
VLAN INTERFACES 44
TUNNELS 45
ROUTING 56
QOS 66
DNS SERVERS 69
WIFI AS WAN 71
WAN AFFINITY 72
CLIENT DATA USAGE 74
NHRP 74
SECURITY 76
IDENTITIES 76
ZONE FIREWALL 77
CLOUD-BASED SECURITY 81
THREAT MANAGEMENT 83
WEB ACCESS FILTERING 85
CERTIFICATE MANAGEMENT 87
SYSTEM 89
ADMINISTRATION 89
NETCLOUD 94
DEVICE ALERTS 95
SERIAL REDIRECTOR 96
SNMP CONFIGURATION 96
SYSTEM CONTROL 98
DIAGNOSTICS 100
SETUP WIZARDS 100
APPENDIX 104
OPEN SOURCE SOFTWARE 104
WARRANTY INFORMATION 104
LIMITATION OF CRADLEPOINT LIABILITY 104
PRIVACY 104
OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT 104
ROUTER COMMUNICATION/DATA USAGE 104
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
4
User Manual / AER3100/AER3150
10/30/17
INTRODUCTION
WHAT’S IN THE BOX
• AER3100 or AER3150
• MC400 4G LTE or LTE Advanced modem with with security screws (2)
•
•
•
• Ethernet cable
• Quick Start Guide
• Warranty information
•
•
•
KEY FEATURES
WAN
•
•
•
•
•
•
• Dual SIM slot in each modem
•
•
• WiFi as WAN (only on AER3100)
• Failover/Failback
•
• Advance Modem Failure Check
•
•
•
• Standby
LAN
•
•
•
•
• DNS and DNS Proxy
• DynDNS
•
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
5
User Manual / AER3100/AER3150
10/30/17
• UPnP
• DMZ
• Multicast/Multicast Proxy
• Auto QoS
•
•
WIFI (ONLY ON AER3100)
• Dual-Band Dual-Concurrent (3×3 MIMO)
•
•
•
•
• SSID-based Priority
MANAGEMENT
•
2
•
•
•
• GPS Location
•
•
5
• Device Alerts
• SNMP
• SMS control
•
VPN AND ROUTING
•
•
•
1
• L2TP
1
• GRE Tunnel
• OSPF/BGP/RIP
1
•
•
•
•
•
•
•
• NEMO/DMNR
1
• IPv6
• VRRP
1
• STP
1
• NHRP
1
SECURITY
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
6
User Manual / AER3100/AER3150
10/30/17
•
•
• Zscaler Internet Security
4
•
• ALGs
•
•
3
•
•
•
•
•
•
services
CLOUD OPTIMIZED IP COMMUNICATIONS
•
•
•
•
•
•
•
•
2
NCM PRIMEExtended Enterprise License
NetCloud Manager
CP Secure Threat Management license
Zscaler Internet Security License
CradleCare
SPECIFICATIONS
WAN:
•
•
•
•
LAN:
•
•
• Serial console
TEMPERATURE:
•
•
•
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
7
User Manual / AER3100/AER3150
10/30/17
HUMIDITY (non-condensing):
•
•
MEMORY: 1 GB DRAM; 16 MB SPI Flash; 1 GB NAND Flash
SIZE:
•
•
WEIGHT:
CERTIFICATIONS:
WIFI POWER (FCC):
•
•
•
WIFI POWER
•
•
POWER CONSUMPTION (Typical)
AER3100
•
•
•
AER3150
•
•
•
ACCESSORIES
•
• MC400LP6 (North America or EU)
•
•
•
• MC400LPE-AT (AT&T)
•
•
•
•
•
•
•
•
•
•
•
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
8
User Manual / AER3100/AER3150
10/30/17
•
BUSINESS-GRADE MODEM SPECIFICATIONS
AER3100/AER3150 LP6 models
AER3100LP6-NA, AER3150LP6-NA, AER3100LP6-EU, AER3150LP6-EU, AER3100LP6-UK, AER3150LP6-UK
• Technology:
• Downlink Rates:
• Uplink Rates:
• Frequency Bands:
• LTE
• Verizon:
• AT&T:
• Sprint:
• T-Mobile:
• Generic: all
• Carrier Aggregation:
•
•
•
•
•
•
•
•
•
•
•
•
• Fallback:
• Power:
• Antennas: )
• GPS:
• SMS:
• Industry Standards & Certs:
AER3100/AER3150LP5 models
AER3100LP5-AU, AER3150LP5-AU, AER3100LP5-UK
• Technology:
• Downlink Rates:
• Uplink Rates:
• Frequency Bands:
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
9
User Manual / AER3100/AER3150
10/30/17
•
• TD-SCDMA 39
• Carrier Aggregation:
•
•
•
•
•
•
•
•
• Fallback:
• Power:
• Antennas:)
• GPS:
• SMS:
• Industry Standards & Certs:
• Modem Part Number: MC400LP5
AER3100/AER3150LPE models
bold
AER3100LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon
• Technology
• Downlink Rates
• Uplink Rates
• Frequency Bands:
• Band 4 – AWS (1700/2100 MHz)Band 13 (700 MHz)
•
•
• CDMA EVDO Rev A/1xRTT (800/1900 MHz)
• Power
• Antennas
)
• GPS
• Industry Standards & Certs
• Modem Part Number: MC400LPE
AER3150LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon
• Technology
• Downlink Rates
• Uplink Rates
• Frequency Bands:
• Band 4 – AWS (1700/2100 MHz)Band 13 (700 MHz)
•
•
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
10
User Manual / AER3100/AER3150
10/30/17
• CDMA EVDO Rev A/1xRTT (800/1900 MHz)
• Power
• Antennas
)
• GPS
• Industry Standards & Certs
• Modem Part Number: MC400LPE
AER3100LPE-AT – 4G LTE/HSPA+/EVDO for AT&T
• Technology
• Downlink Rates
• Uplink Rates
• Frequency Bands:
• LTE Band 2 (1900 MHz)Band 4 – AWS (1700/2100 MHz)Band 5 (850 MHz)Band
17 (700 MHz)
• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
• GSM/GPRS/EDGE (850/900/1800/1900 MHz)
•
• Power
• Antennas
)
• GPS
• Industry Standards & Certs
• Modem Part Number: MC400LPE
AER3150LPE-AT – 4G LTE/HSPA+/EVDO for AT&T
• Technology
• Downlink Rates
• Uplink Rates
• Frequency Bands:
• LTE Band 2 (1900 MHz)Band 4 – AWS (1700/2100 MHz)Band 5 (850 MHz)Band
17 (700 MHz)
• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
• GSM/GPRS/EDGE (850/900/1800/1900 MHz)
•
• Power
• Antennas
)
• GPS
• Industry Standards & Certs
• Modem Part Number: MC400LPE
AER3100LPE-SP – 4G LTE/HSPA+/EVDO for Sprint
• Technology
• Downlink Rates
• Uplink Rates
• Frequency Bands:
•
Band 25 (1900 MHz)
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
11
User Manual / AER3100/AER3150
10/30/17
•
•
• CDMA EVDO Rev A/1xRTT (800/1900 MHz)
• Power
• Antennas
)
• GPS
• Industry Standards & Certs
• Modem Part Number: MC400LPE
AER3150LPE-SP – 4G LTE/HSPA+/EVDO for Sprint
• Technology
• Downlink Rates
• Uplink Rates
• Frequency Bands:
•
Band 25 (1900 MHz)
•
•
• CDMA EVDO Rev A/1xRTT (800/1900 MHz)
• Power
• Antennas
)
• GPS
• Industry Standards & Certs
• Modem Part Number: MC400LPE
AER3100LP3-EU (3100LP3-UK*) – 4G LTE/HSPA+ for Europe (United Kingdom)
• Technology
• Downlink Rates
• Uplink Rates
• Frequency Bands:
• LTE Band 1 (2100 MHz), Band 3 (1800 MHz), Band 7 (2600 MHz), Band 8 (900 MHz), Band 20 (800 MHz)
• HSPA+/UMTS (800/850/900/1900/2100 MHz)
• GSM/GPRS/EDGE Quad-Band (850/900/1800/1900 MHz)
• Power
• Antennas
)
• GPS
• Industry Standards & Certs
• Modem Part Number: MC400LP3
*The 3100LP3-EU and 3100LP3-UK models are equivalent except for the line cord.
AER3150LP3-EU (3150LP3-UK*) – 4G LTE/HSPA+ for Europe (United Kingdom)
• Technology
• Downlink Rates
• Uplink Rates
• Frequency Bands:
• LTE Band 1 (2100 MHz), Band 3 (1800 MHz), Band 7 (2600 MHz), Band 8 (900 MHz), Band 20 (800 MHz)
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
12
User Manual / AER3100/AER3150
10/30/17
• HSPA+/UMTS (800/850/900/1900/2100 MHz)
• GSM/GPRS/EDGE Quad-Band (850/900/1800/1900 MHz)
• Power
• Antennas
)
• GPS
• Industry Standards & Certs
• Modem Part Number: MC400LP3
*The 3150LP3-EU and 3150LP3-UK models are equivalent except for the line cord.
AER3100LPE-GN – 4G LTE/HSPA+/EVDO (generic – for use on T-Mobile and US Cellular in the U.S. and Rogers,
Bell, & TELUS in Canada)
• Technology
• Downlink Rates
• Uplink Rates
• Frequency Bands:
• LTE Band 2 (1900 MHz), Band 4 (AWS), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band
25 (1900 MHz)
• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
• GSM/GPRS/EDGE (850/900/1800/1900 MHz)
•
• Power
• Antennas
)
• GPS
• Industry Standards & Certs
• Modem Part Number: MC400LPE
AER3150LPE-GN – 4G LTE/HSPA+/EVDO (generic – for use on T-Mobile and US Cellular in the U.S. and Rogers,
Bell, & TELUS in Canada)
• Technology
• Downlink Rates
• Uplink Rates
• Frequency Bands:
• LTE Band 2 (1900 MHz), Band 4 (AWS), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band
25 (1900 MHz)
• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
• GSM/GPRS/EDGE (850/900/1800/1900 MHz)
•
• Power
• Antennas
)
• GPS
• Industry Standards & Certs
• Modem Part Number: MC400LPE
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
13
User Manual / AER3100/AER3150
10/30/17
HARDWARE
3G/4G Antenna Connectors
(SMA)
3G/4G Antenna Connectors
(SMA)
GPS Connector (SMA)
GPS Connector (SMA)
LEDs
WiFi Antenna Connector
(Reverse SMA)
LEDs
Port
Console
Port
10/100/1000
Ethernet Port
or WAN
Default: WAN
10/100/1000 Ethernet
or WAN
Default: LAN
WiFi Antenna Connector
(Reverse SMA)
PoE Power Switch
and Port
WiFi Antenna Connector
(Reverse SMA)
Ground
Screw
Lock
Slot
One-year limited hardware warranty available in the US and Canada; two-year limited hardware warranty for
SUPPORT AND WARRANTY
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
14
User Manual / AER3100/AER3150
10/30/17
LEDS
INDICATOR BEHAVIOR
POWER
V DC
•
•
•
WAN ETHERNET WAN
•
VPN VPN
•
REMOVABLE MODEM
•
•
•
•
EC
EXTERNAL USB MODEM
•
•
•
•
SIGNAL STRENGTH
•
•
WiFi BROADCAST
•
•
Other
ADDITIONAL LED INDICATIONS
•
• Two of the modem LEDs blink red in unison for 10 seconds when there is an error
2.4GHz
5GHz
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
15
User Manual / AER3100/AER3150
10/30/17
QUICK START
BASIC SETUP
1. Insert an activated SIM
SIM 1SIM 2
Notch-end goes in first
Gold contacts face down
2. Insert the removable modem
Step 1 Step 2 Step 3
3. Pull tab on bottom of router to activate real-time clock battery
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
16
User Manual / AER3100/AER3150
10/30/17
NOTE: The product label below is an example only: your DEFAULT PASSWORD and SSID will be unique.
4. Attach the WiFi and modem antennas
NOTE: Ensure that the router antennas are not near metal
or other RF reflective surfaces.
5. Connect the power source
O = OFF
6. Connect to a computer or other network equipment
three characters of your router’s MAC address (this is the SSID
DEFAULT PASSWORDDEFAULT PASSWORD
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
17
User Manual / AER3100/AER3150
10/30/17
ACCESSING THE ADMINISTRATION PAGES
cp/” or “192.168.0.1ENTER/RETURN
DEFAULT PASSWORD
NOTE: The product label below is an example only: your DEFAULT PASSWORD and SSID will be unique.
NetCloud Manager
below
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
18
User Manual / AER3100/AER3150
10/30/17
FIRST TIME SETUP WIZARD
FIRST TIME SETUP WIZARD
• Administrator Password
• Time Zone
• WiFi Network Name
• Security Mode
• Access Point Name (APN) for SIM-based modems
• Modem Authentication
• Failure Check
NOTE: To return to the First Time Setup Wizard after your initial login, select SYSTEM from the navigation bar,
expand Setup Wizard and select First Time Setup.
USING NETCLOUD MANAGER
NetCloud Manager
Click here
cradlepointecm.com
NetCloud from the SYSTEM
cradlepointecm.com
• Getting Started
• NCM on the Knowledge Base
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
19
User Manual / AER3100/AER3150
10/30/17
ADMINISTRATION PAGES
Quick Links
Dashboard
Connection Manager
Status
Networking
Security
System
QUICK LINKS
DASHBOARD
The Dashboard
for basic information about the status of
• Device Information
•
•
•
•
•
You may return to the Dashboard at
DASHBOARD
Quick Links Menu Add Quick Link Delete Quick Link
©2017 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
20
User Manual / AER3100/AER3150
10/30/17
CONNECTION MANAGER
feature is called failover
WAN INTERFACE PROFILES & PRIORITY
STANDBY
Availability Key
Enable Load Balance
On Demand
WAN Verify
FailbackStandby
/
