MicroNet SP1200A User manual

Brand: MicroNet

Model: SP1200A

Type: User manual

User’s Manual

IP KVM Switch

Model No.: SP1200A

World Wide Web: www.micronet.com.tw ; www.micronet.info

Table of Contents

Chapter 1 Introduction................................................................................. 1

1.1 Package Contents..........................................................................................1

1.2 Key Features .................................................................................................1

1.3 System Requirements....................................................................................2

1.4 Specifications................................................................................................2

Chapter 2 Tour of Product........................................................................... 3

2.1 Front View ....................................................................................................3

2.1.1 LED Indication....................................................................................................3

2.2 Rear View .....................................................................................................3

2.3 Hardware Installation....................................................................................4

2.4 Cable Connections (PC)................................................................................5

2.5 Cable Connections (KVM Switch)...............................................................6

Chapter 3 Configuration.............................................................................. 7

3.1 PSetup Utility................................................................................................7

3.2 Configuration Setup via Serial Console .......................................................8

3.3 Keyboard, Mouse, and Video Configuration................................................9

3.3.1 SP1200A Keyboard Settings...........................................................................9

3.3.2 Remote Mouse Settings.................................................................................10

3.3.3 Host System Mouse Settings........................................................................11

3.3.4 Single and Double Mouse Mode...................................................................11

3.3.5 Recommended Mouse Settings....................................................................12

3.3.6 Video Modes....................................................................................................12

3.4 IP Address Configuring ..............................................................................12

3.5 Accessing Web-based UI............................................................................14

3.5.1 HTTP/HTTPS...................................................................................................14

Chapter 4 Web-based User Interface ....................................................... 17

4.1 The Remote Console...................................................................................18

4.1.1 Main Window of Remote Console................................................................18

4.1.2 Control Bar of Remote Console....................................................................19

4.1.3 Status Line of Remote Console....................................................................27

4.2 Remote Control Menu.................................................................................28

4.2.1 KVM Console...................................................................................................29

4.2.2 Telnet Console.................................................................................................29

4.3 Virtual Media Menu....................................................................................31

4.3.1 Floppy Disk.......................................................................................................32

4.3.2 CD–ROM Image..............................................................................................35

4.3.3 Drive redirection ..............................................................................................39

4.3.4 Options..............................................................................................................41

4.4 User Management.......................................................................................42

4.4.1 Change Password...........................................................................................42

4.4.2 Users Account..................................................................................................43

4.5 KVM Settings .............................................................................................44

4.5.1 User Console ...................................................................................................45

4.5.2 Keyboard/Mouse .............................................................................................48

4.5.3 Video .................................................................................................................49

4.6 Device Settings ...........................................................................................50

4.6.1 Network.............................................................................................................51

4.6.2 Dynamic DNS ..................................................................................................52

4.6.3 Security.............................................................................................................54

4.6.4 Certificate..........................................................................................................56

4.6.5 Serial Port.........................................................................................................58

4.6.6 Date / Time.......................................................................................................60

4.6.7 Event Log..........................................................................................................61

4.7 Maintenance................................................................................................63

4.7.1 Device Information..........................................................................................64

4.7.2 Even Log...........................................................................................................65

4.7.3 Update Firmware.............................................................................................65

4.7.4 Unit Reset.........................................................................................................66

Chapter 5 Appendix................................................................................... 67

5.1 Key Codes...................................................................................................67

5.2 Video Modes...............................................................................................68

5.3 User Role Permissions................................................................................68

5.4 SP1200A TCP Port Number.......................................................................69

5.5 Bandwidth Consumption ............................................................................69

Chapter 1 Introduction

Micronet SP1200A, IP KVM Switch, delivers highly reliable solution to increase

operational efficiency and mobility for the enterprise. SP1200A allows Server PC to

become accessible over the Internet via web browser. SP1200A can work in

conjunction with SP218D/SP226D to allow multiple servers’ images to be

transmitted over the Internet. By taking advantage of SP218D/SP226D existing

cascading feature, the personnel will gain access to hundred of servers over the

Internet. Security over the Internet is guarded using CSR (Certificate Signing

Request) for authentication and HTTPS protocol for encrypting transmitted data.

1.1 Package Contents

Prior to the installation of the device, please verify the following items are in the

package:

y IP KVM Switch

y Quick Installation Guide/ Manual CD

y Power Adapter/ Power Cord

y Null Modem Cable/ USB Cable/ 3-to-3 KVM Cable

y Rack Mount Kit

Note: Contact your dealer immediately if any of the above items are missing,

damaged, or if the unit does not work.

1.2 Key Features

y Support KVM over IP for remote management and access.

y Work in conjunction with SP218D/SP226D KVM switch to cascade and

control 120/128 PCs.

y Secure data transmission via HTTPS encrypted connection.

y Support user authentication via CSR for digital identity certificate.

y Support Web-based access via browser application for ease-of-use.

y Automatically senses video resolution for best possible screen capture.

y High-performance mouse tracking and synchronization.

y Automatic adjustment of data rate to transmission line.

y Remote mass storage control and redirection.

1.3 System Requirements

y Java Runtime Environment: version 1.4.2 or above.

y Browser: Microsoft Internet Explorer version 6.0 or above or Netscape or

Mozilla or Safari.

y PS/2 interface on KVM/PC for mouse and keyboard connection.

1.4 Specifications

Interface

y Console:

¾ 1 x PS/2 Keyboard Mini Din 6 Pin

¾ 1 x PS/2 Mouse Mini Din 6 Pin

¾ 1 x VGA HDDB 15 Pin

y PC/KVM Port:

¾ 1 x Keyboard PS/2 Mini Din 6 Pin

¾ 1 x Mouse PS/2 Mini Din 6 Pin

¾ 1 x VGA HDDB 15 Pin

y USB: 1 x USB 2.0 Type B

receptacle

y LAN Port: 1 x 10/100M RJ-45

y Serial: 1 x Serial DB9 Pin

Video Resolution

y Local: 1600 x 1200

y Remote: 1280 x 1024

Advanced Feature

y DDNS

y Mouse Auto-Synchronization

y Single/Double Mouse Mode

y Virtual Media Access

y User Management

Security

HTTPS, CSR

Event Log

NFS, SMTP, SNMP trap

Management

Web UI, Utility, Telnet

Browser

IE 6.0, Netscape 7.0, Mozilla 1.6 (or

above)

Power

5V, 2.6A

Chapter 2 Tour of Product

2.1 Front View

Front View

2.1.1 LED Indication

LED Status Operation

Power Red Device is powered on.

RS-232 Blue Data traffic on RS-232 link.

LAN

10/100Mbps

Indicate LAN port is active

and the data speed.

Link Blinking Indicate data activity.

2.2 Rear View

Rear View

1. Power Jack/ Backup: Interface for power source and a backup power

port.

2. USB: For attaching to host PC, while using remote mass storage control.

3. Local Console: Interface for connecting to mouse, keyboard and monitor.

4. PC: Interface for connecting 3-to-3 KVM cable from SP1200A to PC or

KVM switch (SP218D/SP226D).

5. Local Console: Interface for connecting to mouse, keyboard and monitor.

6. RS232: Connect to external modem via RS232 for serial console access.

7. LAN: Port for connecting to existing network or router for remote access

over Internet.

2.3 Hardware Installation

Step 1. Connect the Monitor/Keyboard/Mouse to the local console section on

the rear of the device.

Step 2. Use the 3-to-3 KVM cable provided to connect SP1200A’s PC section

to a KVM switch or PC.

Step 3. Connect SP1200A to a network (switch/router) via the LAN port

provided using R-45 cable.

Step 4. Attach the power adapter to the power jack of the device to activate.

2.4 Cable Connections (PC)

This scenario is for direct connection to a single PC/Server by using the

included 3-to-3 KVM cable. RS-232 is an alternative interface for connecting to

serial modem for access.

2.5 Cable Connections (KVM Switch)

SP1200A can be connected to a multi-port KVM switch to increase the

quantity of controllable servers. By connecting the 3-to-3 KVM cable to the

local console interface of the KVM switch, it will transform the SP1200A’s

single port access to multi-port access.

Chapter 3 Configuration

3.1 PSetup Utility

There is a Network Setup Software tool (PSetup) for setting up the network

configuration (IP address, Subnet mask, DHCP, etc). It is useful when you

want to change the network settings or you can not access to the unit due to

not knowing the network settings of the unit. In this case, you can view or

change the settings via this utility. The setup tool PSetup can be found on the

CD ROM delivered with this package. If you have installed the SP1200A on a

network that enables DHCP, you can use the PSetup to find out the IP KVM’s

IP. Users can follow the procedures described below.

Step 1. Plug Ethernet cable to SP1200A. The IP KVM will get an IP via DHCP.

Step 2. Initiate the ‘psetup.exe’ on product CD. Click <Refresh Devices>

button to detect connected devices

Step 3. Select MAC address of the SP1200A in “Device MAC address” box.

Users can find the MAC address labeled on the bottom side of I-BOX. MAC

address is detected as connection from computer and SP1200A is valid

through USB or network.

Step 4. Click <Query Device> to find the IP configuration on the right pane.

Parameter Description

None

Select this option to setup a fixed IP address for the IP KVM

switch. After selecting ‘None’, enter the desired IP address,

Subnet Mask and Gateway.

BOOTP

A static configuration protocol uses a table that maps IP

addresses to physical addresses.

DHCP

An extension to BOOTP that dynamically assigns

configuration information. DHCP is backward compatible with

BOOTP.

Super User Login

Enter the login name of the super user. The initial value is

“super”. All characters are in lower case.

Super user password

Enter the current password for the super user. This initial

value is “pass”. All characters are in lower case.

New super user

password

Enter the new password for the super user.

New password

(confirm)

Re-type the new password for the super user for confirmation.

Click on <Setup Device> button to apply the new settings on IP KVM Switch.

3.2 Configuration Setup via Serial Console

For using serial terminal, the SP1200A has a serial line interface (host side).

This connector is compliant with the RS-232 serial line standard. The serial

line has to be configured with the parameters given in Table below.

Parameter Value

Bits/second 115200

Data bits 8

Parity No

Stop bits 1

Flow Control None

When configuring with a serial terminal (Eg. HyperTerminal) reset the

SP1200A and immediately press the “ESC” key. Users will see some device

information, and a “=>” prompt. Enter “config”, press “Enter” key and wait for a

few seconds for the configuration questions to appear. As you proceed, the

following questions for setting the parameters will appear on the screen. To

accept the default values, press <Enter> key.

Parameter Description

IP auto-configuration

With this option, users can specify whether the SP1200A

should get its network settings from a DHCP or BOOTP

server. For DHCP, enter “dhcp”, and for BOOTP enter

“bootp”. If user does not specify any of these, the IP auto-

configuration is disabled and subsequently you will be asked

for the desired network settings.

IP address

The IP address of the SP1200A. This option is only available

if IP auto-configuration is disabled.

Net mask

The net mask of the connected IP subnet. This option is only

available if IP auto-configuration is disabled.

Gateway address

The IP address of the default router for the connected IP

subnet. If you do not have a default router, enter 0.0.0.0. This

option is only available if IP auto-configuration is disabled.

3.3 Keyboard, Mouse, and Video

Configuration

Between the SP1200A and the host, there are two interfaces available for

transmitting keyboard and mouse data: USB and PS/2. The correct operation

of the remote mouse depends on several settings which will be discussed in

the following subsections.

3.3.1 SP1200A Keyboard Settings

The SP1200A settings for the host's keyboard type have to be corrected in

order to make the remote keyboard work properly. Check the settings in the

SP1200A Web front-end. Check the relevant sections in the user manual for

further details. Below parameters can be set via web-based UI of SP1200A.

3.3.2 Remote Mouse Settings

A common seen problem with KVM devices is the synchronization between

the local and remote mouse cursors. The SP1200A addresses this situation

with an intelligent synchronization algorithm. There are two mouse modes

available on the IP KVM:

Parameter Description

Auto mouse speed

The automatic mouse speed mode tries to detect the speed

and acceleration settings of the host system automatically.

See the section below for a more detailed explanation.

Fixed mouse speed

This mode just translates the mouse movements from the

Remote Console in a way that one pixel move will result in n-

pixel moves on the remote system. This parameter n is

adjustable with the scaling. Please note that this works only

when mouse acceleration is turned off on the remote system.

Automatic mouse speed and mouse synchronization

The automatic mouse speed mode performs the speed detection during

mouse synchronization. Whenever the local and remote mouse cursors move

asynchronously, there are two ways for re-synchronizing local and remote

mouse cursors:

Parameter Description

Fast Sync

The fast synchronization is used to correct a temporary, but

fixed skew. Choose the option using the Remote Console

options menu or press the mouse synchronization hotkey

sequence in case you defined one.

Intelligent Sync

If the fast sync does not work or the mouse settings have

been changed on the host system, use the intelligent

resynchronization. This method takes more time than the fast

one and can be accessed with the appropriate item in the

Remote Console option menu. The intelligent synchronization

requires a correctly adjusted picture. Use the auto adjustment

function to setup the picture, and make sure that there are no

window at the top left corner of the remote desktop that are

able to change the mouse cursor shape from the normal

state. The Sync mouse button on top of the Remote Console

can behave differently, depending on the current state of

mouse synchronization. Usually pressing this button leads to

a fast sync, except in situations where the KVM port or the

video mode changed recently.

3.3.3 Host System Mouse Settings

The host's operating system knows various settings from the mouse driver.

While the IP KVM works with accelerated mice and is able to synchronize the

local with the remote mouse pointer, there are the following limitations, which

may prevent this synchronization from working properly:

¾ Special Mouse Driver: There are mouse drivers that influence the

synchronization process and lead to desynchronized mouse pointers.

If this happens, make sure you do not use a special vendor-specific

mouse driver on your host system.

¾ Windows XP Mouse Settings: Windows XP knows a setting named

“improve mouse acceleration”, which has to be deactivated.

¾ Active Desktop: If the Active Desktop feature of Microsoft Windows

is enabled do not use a plain background. Instead, use some kind of

wallpaper. As an alternative, you could also disable the Active

Desktop completely. Navigate your mouse pointer into the upper left

corner of the applet screen and move it slightly forth and back. Thus

the mouse will be resynchronized. If re-synchronizing fails, disable

the mouse acceleration and repeat the procedure.

3.3.4 Single and Double Mouse Mode

The information above applies to the Double Mouse Mode, where remote and

local mouse pointers are visible and need to be synchronized. The SP1200A

also features another mode, the Single Mouse Mode, where only the remote

mouse pointer is visible. Activate this mode in the open Remote Console and

click into the window area. The local mouse pointer will be hidden and the

remote one can be controlled directly. To leave this mode, it is necessary to

define a mouse hotkey in the Remote Console Settings Panel. Press this key

to free the captured local mouse pointer.

3.3.5 Recommended Mouse Settings

For the different operating systems we can give the following advice:

¾ MS Windows: In general, we recommend the usage of a mouse via

USB. Choose USB without Mouse Sync. For a PS/2 mouse choose

Auto Mouse Speed. For XP disable the option “enhance pointer

precision” in the Control Panel.

¾ SUN Solaris: Adjust the mouse settings either via xset m 1 or use

the CDE Control Panel to set the mouse to “1:1, no acceleration”. As

an alternative you may also use the Single Mouse Mode.

¾ MAC OS X: We recommend using the Single Mouse Mode.

3.3.6 Video Modes

The IP KVM recognizes a limited number of common video modes. When

running ‘X11’ on the host system, it is not recommended to use any custom-

mode lines with special video modes. Otherwise, the IP KVM may not be able

to detect them. We recommend using any of the standard VESA video modes,

instead.

3.4 IP Address Configuring

PC/Notebook must belong in the same IP range and subnet. Follow the steps

below to configure IP settings for LAN PC.

Step 1. In the control panel, double

click on Network Connections.

Double click on the local area

connection (e.g. LAN). The following

screen will appear. Highlight ‘Internet

Protocol (TCP/IP)’ and click on

‘Properties’.

Step 2. Select ‘Internet Protocol

(TCP/IP)’, and then click on the

<Properties> button. The screen will

appear to allow entry of TCP/IP settings.

Step 3. In DOS command, type ‘ipconfig’ to view information on LAN

connection. Ensure the IP address and subnet mask are on the same subnet

as the IP KVM Switch.

Default IP Address 192.168.0.70

Default Subnet Mask 255.255.255.0

Default Username ‘super’

Default Password ‘pass’

3.5 Accessing Web-based UI

The SP1200A IP KVM Switch provides several standardized interface like

web-based configuration and telnet for allowing users to configure from a

wired workstation. This chapter will describe both these interfaces, and the

way to use them in a more detailed manner. The interfaces are accessed

using the TCP/IP protocol family, thus they can be accessed using the LAN

port of the device.

3.5.1 HTTP/HTTPS

Full access is provided by the embedded web server. The IP KVM

environment can be entirely managed using a standard web browser. Users

can access the IP KVM using the insecure HTTP protocol, or using the

encrypted HTTPS protocol. Whenever possible, use HTTPS for enhanced

security. In order to use the Remote Console window of your managed host

system, the browser has to come with a Java Runtime Environment version

1.4.2 or above. If the browser has no Java support (such as on a small

handheld device), you are still able to maintain your SP1200A using the

administration forms displayed by the browser itself.

For secure connection to the SP1200A, we recommend the following browsers

versions:

¾ Microsoft Internet Explorer version 6.0 or higher

¾ Netscape Navigator 7.0 or Mozilla 1.6 or higher

In order to access the remote host system using a securely encrypted

connection, you need a browser that supports the HTTPS protocol. Strong

security is only assured by using a key length of 128 Bit. Some of the old

browsers do not have a strong 128 Bit encryption algorithm. Using the Internet

Explorer, open the menu entry “?” and “Info” to read about the key length that

is currently activated. The dialog box contains a link that leads you to

information on how to upgrade your browser to a state of the art encryption

scheme. Figure below shows the dialog box presented by the Internet Explorer

6.0.

Step 1. Enter SP1200A’s default IP into the web browser to access web-based

settings.

Step 2. Login page will appear to prompt users to enter the username and

password.

Step 3. Once username and password are correctly entered, below interface

will appear to allow users to configure and operate the IP KVM Switch. For

further details on each function and selection, please consult the user manual.

Chapter 4 Web-based User Interface

Having logged into the IP KVM successfully, the main page of the IP KVM

appears. This page consists of three parts and each of them contains specific

information. The buttons on the upper side allow you to navigate within the

front end. Within the right frame, task-specific information is displayed that

depends on the section you have chosen before.

Return to main page of IP KVM access page

Open the IP KVM remote console

Exit the Web-based UI.

If there is no activity for 30 minutes, the IP KVM will log you out, automatically.

A click on one of the links will bring you back to the login screen.

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MicroNet SP1200A User manual

MicroNet SP1200A User manual

MicroNet SP1200A User manual

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