VMware vCloud Director 1.0 User guide

Cloud Director User's Guide

Cloud Director 1.0

This document supports the version of each product listed and

supports all subsequent versions until the document is replaced

by a new edition. To check for more recent editions of this

document, see http://www.vmware.com/support/pubs.

EN-000283-00

Cloud Director User's Guide

2 VMware, Inc.

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Contents

About This Book 7

1

Understanding VMware Cloud Director 9

Access the Web Console 9

Set User Preferences 10

Change Your Password 10

Set Your Microsoft Internet Explorer Options 10

Set your Mozilla Firefox Options 12

2

Managing Users and Groups 13

Working with Users 13

Working with Groups 16

3

Using the Resources Available to Your Organization 19

Working with Virtual Datacenters 19

Creating Organization Networks 20

Add IP Addresses to an Organization Network IP Pool 21

View IP Usage for an Organization Network 21

Configure External IP Mapping for an Organization Network 22

Reset an Organization Network 22

Working with Expired Items 23

4

Working in an Organization 25

Set Up an Organization 25

Review Your Organization Profile 28

Modify Your Email Settings 28

Modify Your Organization's Policies 29

Enable Guest Personalization in Your Organization 29

Manage Users and Groups in Your Organization 30

Manage Resources in Your Organization 30

Manage Virtual Machines in Your Organization 30

Viewing Organization Log Tasks and Events 31

5

Working with Catalogs 33

Add a New Catalog 33

Access a Catalog 34

Publish a Catalog 34

Share Your Catalog 34

Change the Owner of a Catalog 35

Delete a Catalog 35

Modify the Properties of Your Catalog 35

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Understanding Catalogs and Their Contents 36

Working in Published Catalogs 36

6

Working with Media Files 39

Upload Media Files 39

Resume the Upload of a Media File 40

Copy Media Files to a Catalog 40

Move Media Files to Another Catalog 40

Delete Media Files 41

Modify Media File Properties 41

7

Working with vApp Templates 43

Open a vApp Template 43

Add a vApp Template to My Cloud 43

Download a vApp Template 44

Upload an OVF Package as a vApp Template 44

Resume the Upload of a vApp Template 45

Add a vApp Template from a Catalog 45

Copy a vApp Template to a Published Catalog 46

Move a vApp Template to a Published Catalog 46

Delete a vApp Template 46

Save a vApp as a vApp Template 47

Modify vApp Template Properties 47

8

Working with vApps 49

Add a vApp From a Catalog in Your Organization 50

Create a New vApp 50

Understanding vApps 52

Working with Networks in a vApp 53

Copy a vApp Template and Save it as a vApp 56

Edit vApp Properties 56

Delete a vApp 57

Start a vApp 57

Start a vApp with an Older Version of VMware Tools 57

Stop a vApp 58

Suspend a vApp 58

Discard the Suspended State of a vApp 58

Reset a vApp or Virtual Machine 59

Share a vApp 59

Power on and Force Recustomization of a Virtual Machine 59

Save vApp as a vApp Template to Your Catalog 60

Change the Owner of a vApp 60

Copy a vApp to Another vDC 61

Move a vApp to Another vDC 61

Delete Virtual Machines from a vApp 61

9

Working with Virtual Machines 63

Open a Virtual Machine Console 63

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Reset a vApp or Virtual Machine 64

Discard the Suspended State of a Virtual Machine 64

Insert a CD/DVD 64

Eject a CD/DVD 65

Insert a Floppy 65

Eject a Floppy 65

Copy or Move a Virtual Machine to a vApp 65

Delete a Virtual Machine 66

Managing Your Virtual Machines 66

Installing VMware Tools 67

Guest Operating System Support 78

Index 89

Contents

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Cloud Director User's Guide

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About This Book

The VMware Cloud Director User's Guide provides information about managing organizations, catalogs, vApps,

and virtual machines.

Intended Audience

This book is intended for anyone who wants to set up and configure organizations in VMware Cloud

Director. The information in this book is written for non-system administrators, including organization

administrators who will create and set up vApps, catalogs, and virtual machines.

VMware Technical Publications Glossary

VMware Technical Publications provides a glossary of terms that might be unfamiliar to you. For definitions

of terms as they are used in VMware technical documentation, go to

http://www.vmware.com/support/pubs.

Document Feedback

VMware welcomes your suggestions for improving our documentation. If you have comments, send your

feedback to [email protected].

Technical Support and Education Resources

The following technical support resources are available to you. To access the current version of this book and

other books, go to http://www.vmware.com/support/pubs.

Online and Telephone

Support

To use online support to submit technical support requests, view your product

and contract information, and register your products, go to

http://www.vmware.com/support.

Customers with appropriate support contracts should use telephone support

for the fastest response on priority 1 issues. Go to

http://www.vmware.com/support/phone_support.html.

Support Offerings

To find out how VMware support offerings can help meet your business needs,

go to http://www.vmware.com/support/services.

VMware Professional

Services

VMware Education Services courses offer extensive hands-on labs, case study

examples, and course materials designed to be used as on-the-job reference

tools. Courses are available onsite, in the classroom, and live online. For onsite

pilot programs and implementation best practices, VMware Consulting

VMware, Inc. 7

Services provides offerings to help you assess, plan, build, and manage your

virtual environment. To access information about education classes,

certification programs, and consulting services, go to

http://www.vmware.com/services.

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Understanding VMware Cloud

Director 1

VMware

®

Cloud Director has components that are visible to and are used by organization administrators,

catalog authors, vApp authors, and vApp users. They access the components from a role-based, Web console.

Cloud Director provides the interface, automation, and management features that allow enterprises and service

providers to supply vSphere resources as a Web-based service. The system administrator creates the

organization and assigns resources. After the organization is created, the system administrator emails the

organization's URL to the administrator assigned to the organization. Using the URL, the organization

administrator logs in to the organization and sets it up, configures resource use, adds users, and selects

organization-specific profiles and settings. Users create, use, and manage virtual machines and vApps.

Organizations are composed of these components.

n

vApps, which are composed of one or more virtual machines that communicate over networks and use

resources and services.

n

Users and groups, which define the users and groups that belong to an organization.

n

Organization virtual datacenters (vDC), which is a collection of virtual resources that are assigned to an

organization by the system administrator. An organization can have multiple organization vDCs.

n

Catalogs, which is a container for these components.

n

vApp templates

n

Media files (floppy disks and ISO images)

Each organization has a unique login URL, and locally-created and LDAP-imported users exist and operate

only in this organization. The settings in each organization are independent from settings made to other

organizations. An exception is SMTP settings that can be made on a per-organization or by inheriting the

settings in Cloud Director's default SMTP server.

This chapter includes the following topics:

n

“Access the Web Console,” on page 9

n

“Set User Preferences,” on page 10

n

“Change Your Password,” on page 10

n

“Set Your Microsoft Internet Explorer Options,” on page 10

n

“Set your Mozilla Firefox Options,” on page 12

Access the Web Console

You can use the URL that you received from the system administrator to log in to the organization and access

the Web console.

You are an organization administrator.

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Procedure

1 In a browser, type the URL of your organization and press Enter.

2 In User name, type your user name.

3 In Password, type your password.

4 Click Login.

What to do next

In the Home page of your organization, you can click the Set up this organization link. See “Set Up an

Organization,” on page 25 for more information.

Set User Preferences

You can set certain display and system alerts preferences that take effect every time you log in to the system.

Procedure

1 In the title bar of the Web console, click Preferences.

2 Click the Defaults tab.

3 Select the page to display when you log in.

4 Select the number of days or hours before a runtime lease expires that you want to receive an email

notification.

5 Select the number of days or hours before a storage lease expires that you want to receive an email

notification.

6 Click OK.

Change Your Password

You can change your default password.

Procedure

1 Log in to your organization.

2 In the title bar of the Web console, click Preferences.

3 On the Change Password tab, type your current password, type your new password, and retype your

new password.

4 Click OK.

Set Your Microsoft Internet Explorer Options

These options help you display and use Cloud Director correctly in Microsoft Internet Explorer.

You have the following.

n

At least Internet Explorer 7.

n

SSL 3.0 Encryption

n

TLS 1.0 Encryption

Procedure

1 In Internet Explorer, select Tools > Internet Options.

2 Click the Security tab.

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3 Select the Internet content zone for the Cloud Director server.

4 Click Custom Level and select Enable or Prompt for these options.

n

Download signed ActiveX controls

n

Run ActiveX controls and plug-ins

n

Allow META REFRESH

n

Active scripting of Microsoft web browser control

5 Click OK.

6 Click the Advanced tab.

7 If you are using Internet Explorer on Windows 2003, complete these tasks.

a Select Start > Settings > Control Panel.

b Select Add or Remove Programs.

c Click Add/Remove Windows Components.

d Disable Internet Explorer Enhanced Security Configuration.

You can display Cloud Director correctly in Internet Explorer.

Bypass the Proxy in Internet Explorer

You can configure the Internet Explorer proxy server to bypass certain Web addresses.

If all of these conditions exist, you can configure Internet Explorer to bypass specific Web addresses.

n

The internal network is configured with a proxy server to access the external network.

n

The browser's proxy server connection has no local exceptions.

n

The proxy is not configured to look in the internal network after not finding or connecting to the target

on the external network.

n

The user looks for a target on the internal network using Internet Explorer.

Procedure

1 Type the IP address of the cell or load balancer so that VMware Remote Console (VMRC) can bypass the

proxy setting.

2 Select Tools > Internet Options.

3 On the Connections tab, click LAN Settings in the bottom panel.

4 In the Proxy Server panel, click Advanced.

5 In the Exception panel, in the Do not use proxy server for addresses beginning with: text box, type the

IP address of the cell or load balancer.

If the configuration management vehicle supports the use of regular expressions, you must type the DNS

name of the cell or load balancer.

6 Click OK.

The specified Web addresses are bypassed by the Internet Explorer proxy server.

Chapter 1 Understanding VMware Cloud Director

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Set your Mozilla Firefox Options

These options and settings help you display and use Cloud Director correctly in Mozilla Firefox.

Prerequisites

Firefox must be able to access the vDC.

You have the following.

n

At least Firefox 3.x

n

SSL 3.0 Encryption

n

TLS 1.0 Encryption

Procedure

1 In Firefox, select Tools > Options.

2 Click Content and select the JavaScript check box.

3 Click Privacy.

4 In the Firefox will: drop-down menu, select Use custom settings for history.

5 Select the Accept cookies from sites.

This selection also selects the Accept third-party cookies check box.

6 Click OK.

Bypass the Proxy in Mozilla Firefox

You can configure the Firefox proxy server to bypass certain Web addresses.

If all of these conditions exist, you can configure Firefox to bypass specific Web addresses.

n

The internal network is configured with a proxy server to access the external network.

n

The browser's proxy server connection has no local exceptions.

n

The proxy is not configured to look in the internal network after not finding or connecting to the target

on the external network.

n

The user looks for a target on the internal network using Firefox.

Procedure

1 Select an option.

Operating System Action

Windows

Tools > Options

Linux

Edit > Preferences

2 Click the Advanced button.

3 On the Network tab, click the Settings button.

4 Enter the IP of the cell or load balancer in the No Proxy for: field.

The specified Web addresses are bypassed by the Firefox proxy server.

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Managing Users and Groups 2

The system administrator assigns an organization administrator to an organization, and the organization

administrator assigns the other roles to users or groups in the organization. The items that appear on the Home

page when you log in depends on the role assigned to you by your administrator.

In Cloud Director, click Administer to add, delete, and modify users and groups.

These default roles exist in Cloud Director.

Organization

administrator

Administers the organization

Catalog Author

Creates and publishes new catalogs

vApp Author

Creates vApps by using the contents of a catalog

vApp User

Uses vApps created by others

Console Access Only

Only views the state and properties of machines in Cloud Director

Contact your system administrator to create custom roles.

This chapter includes the following topics:

n

“Working with Users,” on page 13

n

“Working with Groups,” on page 16

Working with Users

The Users page displays a list of users your organization. You can see whether the users are active, their role,

and whether they are local or LDAP.

As an organization administrator, you can complete these operations.

n

Add a new user

n

Import users from LDAP

n

Send email notifications

n

Deactivate a user

n

Modify a user's properties

n

Delete a user

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Add a User

Adding local users allows organization administrators to provide access to users who do not exist on your

LDAP server. You can also add local users if you do not plan to use an LDAP server.

Procedure

1 Click Administration.

2 In the left pane, select Members > Users.

3 Click the Add User button.

4 Type the user name and password.

5 Select a role.

You can only select a default role. To create a custom role, contact your system administrator.

6 (Optional) Type the contact information.

7 (Optional) Select the stored and deployed virtual machine quota limits for this user.

8 Click OK.

The new user appears on the Users page.

Import an LDAP User

You can import users from an LDAP server.

Procedure

1 Click Administration.

2 In the left pane, select Members > Users.

3 Click the Import Users button.

4 Search for users and select from the results list or enter user names directly in the Selected area.

Separate multiple user names with a semicolon.

5 Select a user and click Add.

6 Select a role for the imported users.

7 Click OK.

Cloud Director imports the selected users from your LDAP server into your organization.

Edit a User

You can edit user properties such as the password, role, contact information, and quotas.

You are an organization administrator.

Procedure

1 Click Administration.

2 In the left pane, select Members > Users.

3 Select a user, right-click, and click Properties.

4 Modify the necessary properties and click OK.

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Delete a User

If a user leaves the company or moves to another organization, you can delete a user from your organization.

You are an organization administrator.

Procedure

1 Click Administration.

2 In the left pane, select Members > Users .

3 Select a user, right-click, and select Disable Account.

4 Reselect this user, right-click, and select Delete User.

5 Click Yes .

The user is deleted from your organization.

Send User Notifications

You can send an email notification to users to notify them of events or issues in your organization.

You are an organization administrator.

Procedure

1 Click Administration.

2 In the left pane, select Members > Users.

3 Click the Send Notification button.

If you select a user and then click this button, the user's name appears as the recipient.

4 Select the recipient and type a subject.

5 Type the message.

6 Click Send Email.

The notification is sent to the selected recipients.

Delete Users in Lost and Found

If a user in your organization is removed from a group, if their group is disabled/removed in LDAP, or if the

user is deleted/disabled in LDAP, the user appears on the Lost & Found page.

You are an organization administrator.

Prerequisites

You have moved the objects, such as stopped vApps, vApp templates, or media files, that belong to this users

to another user or catalog.

Procedure

1 Click Administration.

2 In the left pane, select Members > Lost & Found.

3 Select a user from the list and click Delete.

Cloud Director deletes all the vApps that are owned by this user, and the user is deleted.

Chapter 2 Managing Users and Groups

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Deactivate or Activate Users

Deactivated users cannot log in to the Web console. You must reactivate users before they can log in.

You are an organization administrator.

Procedure

1 Click Administration.

2 In the left pane, select Members > Users.

3 Select a user, right-click, and select Disable Account or Enable Account.

4 Click OK.

Deactivated users have a red circle in the Active column and active users have a green check mark.

What to do next

After you disable a user's account, you can delete that user. See “Delete a User,” on page 15

View and Change an Assigned User Role

When you display a user's role in your organization, you can see the tasks that the user can complete.

You are an organization administrator.

Procedure

1 Click Administration.

2 In the left pane, select Members > Users .

3 Select a user, right-click, and select Properties.

4 In the User role in organization: drop-down menu, select a new role for the user.

The definition of each role appears as a tool tip.

5 Click OK.

Working with Groups

On the Groups page, you can review the list of groups in your organization.

This page displays a list of groups in your organization. You can see group names and their assigned roles.

As an organization administrator, you can import groups into your organization.

Import a Group

You can import groups from LDAP into Cloud Director.

You are an organization administrator.

Procedure

1 Click Administration.

2 In the left pane, select Members > Groups.

3 Click the Import button.

4 Type the group name or type a letter and click Search.

5 Select a group and click Add.

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6 Modify the assigned role on the group's Properties page.

7 Repeat step 5 for each group you want to add.

If you import multiple groups at one time, the same role is initially assigned to these groups.

8 Click OK.

The group is imported into your organization.

Delete a Group

When you no longer need a group in your organization, you can delete it.

You are an organization administrator.

Procedure

1 Click Administration.

2 In the left pane, select Members > Groups.

3 Select a group, right-click, and select Delete Group.

4 Click OK.

Modify the Role of a Group

You can review and modify group properties in your organization.

You are an organization administrator.

Procedure

1 Click Administer.

2 In the left pane, select Members > Groups.

3 Select a group, right-click, and select Properties.

4 Select another role for this group.

5 Click OK.

The new role for this group appears in the Groups page.

Chapter 2 Managing Users and Groups

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Using the Resources Available to Your

Organization 3

The types of resources available to an organization administrator and other users include virtual

datacenters (vDCs), which are assigned by the system administrator and cannot be modified. Contact your

system administrator to modify vDCs in your organization.

This chapter includes the following topics:

n

“Working with Virtual Datacenters,” on page 19

n

“Creating Organization Networks,” on page 20

n

“Add IP Addresses to an Organization Network IP Pool,” on page 21

n

“View IP Usage for an Organization Network,” on page 21

n

“Configure External IP Mapping for an Organization Network,” on page 22

n

“Reset an Organization Network,” on page 22

n

“Working with Expired Items,” on page 23

Working with Virtual Datacenters

Virtual datacenters (vDCs) provide processor, memory, and storage resources to your organization. They are

assigned to your organization by your system administrator, and an organization can have multiple vDCs.

Display Virtual Datacenters

When you display the vDCs in your organization, you can monitor the resources, users, and policy settings

that you manage.

You are an organization administrator.

Procedure

1 Click Administration.

2 In the left pane, select Cloud Resources > Virtual Datacenter.

A list of vDCs in your organization appears in the right pane.

3 For details about a vDC, right-click, and select Open.

The vApps, vApp templates, media, and networks attached to this vDC are displayed. When you click

through each tab, you can right click on an object to see the operations you can complete.

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Review Virtual Datacenter Properties

You can review the properties of the vDCs that are assigned to your organization.

Procedure

1 Click Administration.

2 Select Cloud Resources > Virtual Datacenters.

3 Select a vDC, right-click, and select Properties.

4 Review the properties and click OK.

What to do next

To modify your organizational vDCs, contact your system administrator.

Monitor Your Virtual Datacenter

You can monitor the vDC assigned to your organization and determine when to request additional capacity.

You are an organization administrator.

Procedure

1 Click Administration.

2 Select Cloud Resources > Virtual Datacenters.

3 Click the Monitor button.

Details about the processor, memory, storage, and allocation model appear.

What to do next

Contact your system administrator for more capacity.

Manage Your Virtual Datacenters

You can review information such as the status, allocation model, and the number of vApps in a vDC in your

organization.

You are an organization administrator

Procedure

1 Click Administration.

2 In the left pane, select Cloud Resources > Virtual Datacenters.

3 Click the Manage button.

4 Review the information.

What to do next

You can open the vDC to see the objects in it, notify users about issues or changes, or review the vDCs

properties. Contact your system administrator to make changes to your vDC.

Creating Organization Networks

Add a network to an organization to enable its virtual machines to communicate with each other or to provide

access to the Internet. A single organization can have multiple organization networks.

Cloud Director User's Guide

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