Authenticating Users on Epson Scan 2 when
Using Access Control....................288
Transporting and Storing the Printer...........288
Solving Problems
Problem Solving..........................294
Check the printer's error status..............294
Check the printer connection...............294
Check the printer settings................. 295
Cannot Print, Copy, Scan, or Fax..............296
e Application or Printer Driver do not
Work Properly.........................296
e Printer Cannot Connect by USB.........299
Cannot Copy..........................300
Cannot Send or Receive Faxes..............300
Paper Does Not Feed or Eject Correctly. . . . . . .306
Printing, Copying, Scanning, and Faxing
Quality is Poor...........................309
Print Quality is Poor.....................309
Copy Quality is Poor.................... 316
Scanned Image Problems.................322
e Quality of the Sent Fax is Poor..........324
Received Fax Quality is Poor...............326
A Message or Error Code is Displayed on the
LCD Screen.............................327
A Message is Displayed on the LCD Screen. . . . 327
Error Code is Displayed on the Status Menu. . . 329
Paper Gets Jammed.......................335
Preventing Paper Jams...................335
It is Time to Replace Ink Supply Units..........336
Ink Supply Unit Handling Precautions........336
Replacing Ink Supply Units................337
Temporarily Printing with Black Ink.........337
Conserving Black Ink when the Black Ink Is
Low (for Windows Only).................340
It is Time to Replace the Maintenance Box. . . . . . .341
Maintenance Box Handling Precautions. . . . . . 341
Replacing a Maintenance Box..............341
It is Time to Replace the Pickup Rollers.........342
Replacing Pickup Rollers for the Paper
Cassette Unit..........................342
Replacing Pickup Rollers for the Optional
Paper Cassette Units.....................342
Cannot Operate the Printer as Expected........343
e Printer Does Not Turn On or O........343
Operations are Slow.....................344
LCD Screen Gets Dark...................345
Touch Screen Does Not Respond............345
Cannot Operate from the Control Panel. . . . . . 346
"x" is Displayed on the Screen and you
Cannot Select Photos....................346
Memory Device Is not Recognized..........346
Cannot Save Data to a Memory Device.......346
Operation Sounds Are Loud...............347
e Date and Time Are Incorrect...........347
e Root Certicate Needs to be Updated. . . . . 347
Cannot Perform Manual 2-sided Printing
(Windows)............................347
e Print Settings Menu is Not Displayed
(Mac OS).............................348
Copies are Made or Faxes are Sent
Unintentionally........................348
Sender's Fax Number Not Displayed.........348
Sender's Fax Number Displayed on Received
Faxes is Wrong.........................348
Cannot Make Calls on the Connected Phone. . . 348
Answering Machine Cannot Answer Voice Calls348
A Lot of Junk Faxes Have Been Received......349
Cannot Solve Problem.....................349
Cannot Solve Printing Problems............349
Product Information
Paper Information........................352
Available Paper and Capacities.............352
Consumable Products Information............356
Ink Supply Unit Codes...................356
Maintenance Box Code...................357
Pickup Rollers Code.....................357
Information on Optional Items...............358
Optional Paper Cassette Unit Code..........358
Soware Information......................358
Application for Printing from a Computer
(Windows Printer Driver).................358
Application for Printing from a Computer
(Mac OS Printer Driver)..................359
Application that can print PostScript Fonts
(Windows PostScript Printer Driver).........360
Application that can print PostScript Fonts
(Mac OS PostScript Printer Driver)..........361
Application that can print PCL Language
(PCL Printer Driver).................... 362
Application for Controlling the Scanner
(Epson Scan 2).........................362
Application for Conguring Fax Operations
and Sending Faxes (FAX Utility)............363
Application for Sending Faxes (PC-FAX Driver) 363
Application for Conguring Printer
Operations (Web Cong).................364
5