13
USB 3.0 Connection is Unstable When Using a USB 2.0 Cable.................................................. 349
Product Does Not Appear in Mac Printer Window ....................................................................... 349
Cannot Print Over a Network....................................................................................................... 349
Cannot Scan Over a Network ...................................................................................................... 351
Solving Network Security Problems ................................................................................................. 352
Cannot Create the Secure IPP Printing Port................................................................................ 352
Cannot Update a Certificate or Create a CSR ............................................................................. 353
Cannot Import a Digital Certificate............................................................................................... 353
Deleted a CA-signed Certificate .................................................................................................. 354
Digital Certificate Warning Messages.......................................................................................... 354
Solving Copying Problems ............................................................................................................... 356
Product Makes Noise, But Nothing Copies.................................................................................. 356
Product Makes Noise When It Sits for a While............................................................................. 356
Solving Copy Quality Problems........................................................................................................ 356
Copies Have Incorrect or Faint Colors......................................................................................... 357
Position, Size, or Margins of Copies are Incorrect ....................................................................... 357
Solving Paper Problems................................................................................................................... 358
Paper Feeding Problems............................................................................................................. 358
Originals Do Not Feed From the Automatic Document Feeder.................................................... 359
Paper Jams Inside the Product.................................................................................................... 360
Paper Ejection Problems ............................................................................................................. 360
Solving Problems Printing from a Computer..................................................................................... 360
Nothing Prints.............................................................................................................................. 361
Product Icon Does Not Appear in Windows Taskbar ................................................................... 363
Printing is Slow ............................................................................................................................ 363
Solving Page Layout and Content Problems.................................................................................... 365
Inverted Image............................................................................................................................. 365
Too Many Copies Print ................................................................................................................ 366
Blank Pages Print ........................................................................................................................ 366
Incorrect Margins on Printout....................................................................................................... 367
Incorrect Characters Print............................................................................................................ 367
Incorrect Image Size or Position.................................................................................................. 368
Slanted Printout........................................................................................................................... 369