Sanyo SCP-4930 User manual

Qwest

®

Service

www.qwestwireless.com

reserved. No reproduction in whole or in part without prior written

approval. Qwest is a trademark of Qwest Communications International

Inc. Sprint is a trademark of Sprint Nextel. All other trademarks are the

property of their respective owners.

SCP-4930 by Sanyo

®

Table of Contents

Welcome to Qwest® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

2A. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

FrontView of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Features of Your Wireless Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . .20

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . .51

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . .89

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Erasing Phone Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Security Features for Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . .97

2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . .99

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

2E. Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

2F. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . .117

Prepending a Phone Number From Call History . . . . . . . . . . . . . . . .118

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

2G. Using the Contacts Directory . . . . . . . . . . . . . . . . . . . . . . . . .121

Displaying the Contacts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Finding Contacts List Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Contacts List Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . . . .126

Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Erasing a Contacts Entry From the List . . . . . . . . . . . . . . . . . . . . . . . . . .127

Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Selecting a Ringer or an Image for an Entry . . . . . . . . . . . . . . . . . . . . .129

Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

2H. Using the Phone’s Calendar and Tools . . . . . . . . . . . . . . . .133

Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Displaying Personal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

2I. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . . . . .153

Using Automatic Speech Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Using the Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

2J. Using Ready Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Getting Started With Ready Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Making and Receiving a Ready Link Call . . . . . . . . . . . . . . . . . . . . . . . . .183

Adding and Editing Ready Link Contacts . . . . . . . . . . . . . . . . . . . . . . . .190

Erasing Ready Link List Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Managing Ready Link Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Section 3: Qwest® Service Features . . . . . . . . . . . . . . . . . .207

3A. Qwest® Service Features: The Basics . . . . . . . . . . . . . . . . . .209

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

Using Text SMS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

3B. Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . .232

Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Downloading Premium Services Content . . . . . . . . . . . . . . . . . . . . . .242

Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251

Section 4: Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253

4A. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255

Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . .256

Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . .258

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260

Acknowledging Special Precautions and the FCC Notice . . . . . .261

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265

i

Welcome to Qwest

®

This guide will familiarize you with our service and your

new wireless phone through simple, easy-to-follow

instructions. It’s all right here – from setting up your

account passwords and voicemail to using the most

advanced features of your phone.

Welcome and thank you for choosing Qwest

®

.

ii

Introduction

This Phone Guide introduces you to wireless service and all

the features of your new phone. It’s divided into four

sections:

 Section 1: Getting Started

 Section 2: Your Phone

 Section 3: Qwest Service Features

 Section 4: Safety

Throughout this guide, you’ll find tips that highlight special

shortcuts and timely reminders to help you make the most

of your new phone and service. The Table of Contents and

Index will also help you quickly locate specific information.

You’ll get the most out of your phone if you read each

section. However, if you’d like to get right to a specific

feature, simply locate that section in the Table of Contents

and go directly to that page. Follow the instructions in that

section, and you’ll be ready to use your phone in no time.

Getting Started

Section 1

2

Section 1A: Setting Up Service 3

Section 1A

Setting Up Service

In This Section

 Getting Started

 Setting Up Your Voicemail

 Account Passwords

 Getting Help

Setting up service on your SCP-4930 by Sanyo is quick and

easy. This section walks you through the necessary steps to

unlock your phone, set up your voicemail, and contact

Qwest for assistance with your wireless service.

Setting Up Service

4 Section 1A: Setting Up Service

Getting Started

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press and hold E to turn the phone on.

2. Press Unlock (left softkey).

Note:To select a softkey, press the softkey button directly below the softkey

text that appears at the bottom leftand bottom right of your phone’s

display screen. Softkey actions change according to the screen you’re

viewing and will not appear if there is no corresponding action available.

3. Enter your four-digit lock code. (For security purposes,

the code is not visible as you type.)

Tip:If you can’t recall your lock code, try using the last four digits of your

wireless phone number or try 0000. If neither of these work, call Qwest

Wireless

TM

Repair at 1-888-879-0611.

Section 1A: Setting Up Service 5

Setting Up Your Voicemail

All unanswered calls to your wireless phone are automatically

transferred to your voicemail, even if your phone is in use or

turned off. Therefore, you will want to set up your voicemail

and personal greeting as soon as your phone is activated.

To set up your voicemail:

1. Press and hold 1.

2. Follow the system prompts to:



Create your pass code



Record your name announcement



Record your greeting



Choose whether or not to activate One-Touch

Message Access (a feature that lets you access

messages simply by pressing and holding

1,

bypassing the need for you to enter your pass code)

Note: If you are concerned about unauthorized access to your voicemail

account, Qwest recommends you enable your voicemail pass code.

For more information about using your voicemail, see “Using

Voicemail”on page 210.

Setting Up Service

6 Section 1A: Setting Up Service

Account Passwords

As a Qwest customer, you enjoy unlimited access to your

personal account information, your voicemail account, and

your Sprint PCS Vision account. To ensure that no one else has

access to your information, you will need to create passwords

to protect your privacy.

Account Password

If you are the account owner, you’ll have an account password

to sign on to

www.qwestwireless.com and to use when calling

QwestWireless Customer Service. Your default account

password is the last four digits of your Social Security number.

Voicemail Password

You’ll create your voicemail password (or pass code) when you

set up your voicemail. See “Setting Up Your Voicemail”on

page 5 for more information on your voicemail password.

Sprint PCS Vision Password

If your service plan includes Sprint PCS Vision

SM

, you can set up

a Sprint PCS Vision Password. This optional password may be

used to authorize purchase of Premium Services content and

to protect personal information on multi-phone accounts.

For more information, or to change your passwords, sign

on to

www.qwestwireless.com or call Qwest Wireless

TM

Repair

at 1-888-879-0611.

Section 1A: Setting Up Service 7

Getting Help

VisitOur Website

You can get up-to-date information on your wireless

service and options by signing onto our Website at

www.qwestwireless.c

om

.

When you visit us online, you can



Review coverage maps



Learn how to use voicemail



Access your account information



Check out frequently asked questions



And more

Reaching QwestWireless Customer Service

You can reach Qwest online or by phone:



Sign on to your account at www.qwestwireless.com



Call us toll-free at 1-888-879-0611

Directory Assistance

You have access to a variety of services and information

through Directory Assistance, including residential, business,

and government listings. There is a per-call charge, and you

will be billed for airtime.

To call Directory Assistance:



Press 411T.

Setting Up Service

8 Section 1A: Setting Up Service

Operator Services

Operator Services provides assistance when placing collect

calls or when placing calls billed to a local telephone calling

card or third party.

To access Operator Services:



Press 0T.

For more information or to see the latest in products and

services, visit us online at

www.qwestwireless.com.

Your Phone

Section 2

10

Section 2A: Your Phone – The Basics 11

Section 2A

Your Phone: The Basics

In This Section

 FrontView of Your Phone

 Viewing the Display Screen

 Features of Your Wireless Phone

 Turning Your Phone On and Off

 Using Your Phone’s Battery and Charger

 Displaying Your Phone Number

 Making and Answering Calls

 Entering Text

Your SCP-4930 by Sanyo is packed with features that simplify

your life and expand your ability to stay connected to the

people and information that are important to you. This

section will guide you through the basic functions and

calling features of your phone.

Phone Basics

12 Section 2A: Your Phone – The Basics

FrontView of Your Phone

Key Functions

1. Antenna : Fully extend the antenna for the best

reception.

2. Headset Jack : Lets you insert the plug of a headset (sold

separately) for hands-free phone use.

3. Side Volume Key : Lets you adjust the receiver volume

during a call or ringer volume in standby mode.

You can also use it to scroll up or down to navigate

through the different menu options.

Qwest

Sep 15, 05 (Thu)

10:30 am

1. Antenna

3. Side Volume

Key

5. LED

Indicator

6. Earpiece

7. LCD

(display)

8. Softkey

(left)

9. Navigation

Key

10. Web Key

11. TALK Key

12. Microphone

13. Accessories

Connector

2. Headset Jack

19. MENU/OK Key

20. Softkey

(right)

18. Back Key

17. END/POWER Key

16. Keypad

15. SPEAKER Key

14. Charger Jack

4. Ready Link/

Voice Recorder

Button

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