OtherInformation
Troubleshooting
Ifthemachine’sdisplayorLEDcontinuestoshowthe"TonerLOW","ReplaceToner"or"Toner
Ended"errorindicationafterinstallinganewToner Banktonercartridge,followthestepsbelowto
resolvetheissue.
→Verifythatyoureplacethecorrectconsumable.
→Verifyyouareusing
aNEWtonercartridge.
Whenreplacingthetonercartridge,youMUSTinstallanewunusedtonercartridgeinordertoreset
thetonerstatus.
Swappingtonercartridgesfromonemachinetoanotherorinstallingapartiallyusedtonercartridge
maycausethisissue.machinecontroltheirimagequalityforthemost
suitableprintqualityby
monitoringtonerconsumption.Ifyouinstallapartiallyusedtonercartridge,yo urmachineisunableto
recognizetonerconsumptioncorrectlywhichwillcausethisissue.Therefore,whenyoureplacethe
tonercartridge,useanewtonercartridge,notapartiallyusedtonercartridgefromanothermachine.
→Verifythetonercartridgeisinstalledcorrectly.
IfyouinstallanewTonerBanktonercartridgebutthe"TonerLow","ReplaceToner"or"Toner
Ended"errorindicationremains,thetonercartridgemaynotbeinstalledcorrectly.
Reinstallthetonercartridge,referringtotheinstructionsonhowtoreplacethetonercartridge.
Ifprinterpop‐upmessage"Non‐Genuine","Non‐Original"pleaseignoreandclick"OK"or"Next"to
continue.
Ifyourprintercan'trecognizetonercartridge,turnprinteroffandon,puttonercartridgebackandtry
again.
Warranty
LifetimeWarranty,CarefreeReplacementorFullRefundforDefects
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