3
• When installing the driver, be sure to specify the folder in which the driver
corresponding to your Windows version has been installed. If the driver for a different
version has been installed, use the Folder Options window to choose “Show all files”
or “Do not show hidden files and folders”, and then perform the following.
- If the driver for Windows
®
2000/XP has been installed in Windows
®
98SE/Me PC:
(1) Open Device Manager and delete DENSO WAVE USB-COM Port with
attached.
(2) If these files are in the following folders, delete them:
C:\Windows\Inf\Other\ DENSO WAVEdwcom.inf
C:\Windows\Inf\ Dwcom.inf,Dwcom.pnf,
Dwcom9x.inf,Dwcom9.pnf,
Dwport.inf,Dwport.pnf
C:\Windows\System\ Dwport.vxd
C:\Windows\Sytem32\drivers\ Dwport.sys
(3) Restart the PC.
- If the driver for Windows
®
98/98SE/Me has been installed in Windows
®
2000/XP
PC.
(1) Open Device Manager and delete USB Device QK11-U.
(2) Delete the Oem*.inf file that has the same contents as Dwcom9x.inf from
C:\Winnt\Inf folder. (To search for the file, use Notepad to open Dwcom9x.inf
on CD, and copy the character string in the first row. Then open the
C:\Winnt\Inf folder, use the “Search” window to paste the character string on
the “A word or phrase in the file” column, and then click the Search button.)
(3) Delete Oem*.pnf from the above folder (* is the same number as that of the
above deleted file).
(4) If these files are in the following folders, delete them.
C:\Winn\Inf\ Dwcom.inf,Dwcom.pnf,
Dwcom9x.inf,Dwcom9.pnf,
Dwport.inf,Dwport.pnf
C:\Windows\System\ Dwport.vxd
C:\Windows\Sytem32\drivers\ Dwcom9x.sys
Note: With Windows
®
XP, C:\Windows\ appears instead of C:\Winnt\.
(5) Restart the PC.
After performing the above, install the driver again.
• Be sure to store the driver for Windows
®
98SE/Me (dwcom9x.ini, dwcom9x.sys,
dwport.ini, dwport.vxd) and the driver for Windows
®
2000/XP (dwcom.ini, dwcom.sys)
in different folders. (Do not uncompress the driver for Windows
®
98SE/Me and the
driver for Windows
®
2000/XP in the same folder.)
• If our USB-COM driver cannot be installed, a similar USB-COM driver has possibly
been used. In this case, delete the corresponding USB-COM driver from device
manager and then perform installation. However, before deleting, make sure that the
corresponding USB driver is not used for other devices.