HP MSM765 zl Mobility Controller
Installation Guide
Abstract
This document describes how to install and initially configure the MSM765 zl Premium Mobility Controller (J9370A). This
product is hereafter referred to as controller. See also the MSM Controllers Configuration Guide.
HP Part Number: 5998-8263
Published: November 2015
Edition: 1 (Software Version 6.6.2.0)
© Copyright 2013, 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Links to third-party websites take you outside the HP website. HP has no control over and is not responsible for information outside HP.com.
Acknowledgments
Microsoft® and Windows® are trademarks of the Microsoft group of companies.
Mozilla® and Firefox® are trademarks of the Mozilla Foundation.
Warranty
To obtain a copy of the warranty for this product, see the warranty information website:
www.hp.com/support/Networking-Warranties
Contents
1 Preparing for installation.............................................................................4
Identifying controller components................................................................................................4
Switch LEDs.............................................................................................................................5
Serial numbers.........................................................................................................................5
Installation precautions..............................................................................................................7
Environmental specifications.......................................................................................................7
Other documentation................................................................................................................7
2 Installing...................................................................................................8
Installation procedure................................................................................................................8
Verifying the controller is installed correctly..................................................................................9
3 Initially connecting and configuring............................................................10
Connect to the switch..............................................................................................................10
Activate the controller..............................................................................................................11
Install the product license key...................................................................................................12
Configure the switch for the controller........................................................................................12
Initial controller configuration...................................................................................................15
Restarting and resetting the controller........................................................................................18
4 Support and other resources......................................................................20
Online documentation.............................................................................................................20
Contacting HP........................................................................................................................20
HP websites...........................................................................................................................20
Typographic conventions.........................................................................................................20
A Replacing hardware components................................................................21
Replacing or removing a controller............................................................................................21
Replacing the disk drive...........................................................................................................21
Replacing the flash card..........................................................................................................22
B Uninstalling a License................................................................................24
Uninstalling a License..............................................................................................................24
Contents 3
1 Preparing for installation
The MSM765 zl Mobility Controller is a Services zl Module-based WLAN controller which plugs
into switches such as the 5400 zl and 8212 zl. New switches must be prepared according to their
documentation.
Identifying controller components
Front panel port and LEDs
Figure 1 Controller front panel
2 53 41
4. HDD Activity and Network Activity LEDs1. Module Status LED
5. USB port2. Module Locator LED
3. HDD Status and Compact Flash Status LEDs
•USB Port: This port is used to attach a USB device, such as a flash drive.
•The following table describes the LEDs on the front panel.
MeaningStateLED
Initialization was successful. Stays in this state when the
controller is booted to Service OS.
Flashing greenModule Status
(green/orange)
Controller is operational.On green
Error conditionFlashing/on orange
This LED is off by default.
Flashing cycle (green or orange) is 400ms on – 400ms off.
At boot, the Module Status, HDD Status, and CF Status LEDs
are green for ~2s, then orange for ~2s, then back to green
for ~1s, and finally all are turned off.
On during boot only when the controller is inserted into a
chassis, soft reboots do not enable this LED. Used to locate
Flashing/onModule Locator
(blue)
a specific module in an area full of chassis. Enabled by
using the following switch CLI command:
services <slot ID> locate <blink [duration]
| off | on [duration]>
This LED is off by default.
CF/HDD has initialized.On greenCF (Compact Flash)/HDD
Status (green/orange) CF/HDD is not detected.On orange
This LED is off by default.
4 Preparing for installation
MeaningStateLED
At boot, the Module Status, HDD Status, and CF Status LEDs
are green for ~2s, then orange for ~2s, then back to green
for ~1s, and finally all are turned off.
The drive is active.FlashingHDD Activity (green)
The drive is not active.Off
There is network activity on one or both internal ports.
If either ports fails, the controller status LED is set to flashing
orange.
FlashingNetwork Activity (green)
There is no network activity on either port.Off
Switch LEDs
The following figures show the Test, Fault, and Module Status LEDs on the switches in which the
controller can be installed.
Figure 2 Test, Fault, and Module Status LEDs on a Series 5400 zl switch
1 2 3
1. Fault LED
2. Test LED
3. Module Status LEDs
Figure 3 Test, Fault, and Module Status LEDs on a Series 8212 zl switch
1 2 3
1. Fault LED
2. Test LED
3. Module Status LEDs
Serial numbers
Serial numbers are required when contacting HP or a reseller for warranty assistance or for coverage
under a service agreement. For future reference, record the serial and product numbers in the
warranty booklet.
Switch LEDs 5
The controller ships as a bundle. From a warranty perspective, a bundle consists of two separate
hardware components:
•Controller
•Disk drive
See the provided warranty information for coverage details for each hardware component.
The disk drive serial number is found on its bottom.
Figure 4 Locating the disk drive serial number
1
1. Disk drive serial and product numbers (SN: SGxxxxxxxx)
The serial number for the controller is located on the back left corner of the controller. The serial
number of the controller can also be found in the management tool or through the CLI.
Figure 5 Locating the controller serial number
1
1. Controller serial number (SN: SGxxxxxxxx)
6 Preparing for installation
Installation precautions
•Static electricity can severely damage the electronic components on the controller. When
handling and installing the controller, follow these procedures to avoid damage from static
electricity:
•Handle the controller by its bulkhead or edges and avoid touching the components and
the circuitry on the board.
•When installing the controller, equalize any static charge difference between your body
and the switch by wearing a grounding wrist strap and attaching it to the switch's metal
body, or by frequently touching the switch's metal body.
•The controller has low-force, high-performance connectors. High insertion forces are not
necessary to install the controller, and should not be used.
•Ensure the controller is fully inserted. Press the controller into the slot until the bulkhead on the
controller contacts or is very close to contacting the front face of the switch chassis.
•When the controller is fully inserted, screw in the two retaining screws to secure the controller
in place.
•For safe operation, proper switch cooling, and reduction of electromagnetic emissions, ensure
that a slot cover is installed on any unused controller slot. For safety, no more than one slot
should be uncovered at a time when the switch is powered on.
•Respect the temperature specifications for the controller.
When installing the controller into a switch, the switch can be powered on or off. The installation
procedure in this guide assumes the switch is powered on.
Environmental specifications
Non-Operating
-10°C to 65°C (14°F to 149°F)
Operating
0°C to 40°C (32°F to 104°F)1,2
Temperature
15% to 90% at 65°C (149°F)15% to 90% at 40°C (104°F)Relative humidity (non-condensing)
4.6 km (15,000 ft)3.0 km (10,000 ft)Maximum altitude
1The maximum operating temperature specification of the chassis is affected by the number and location of the controllers
installed in the chassis. For the 5400 zl chassis, if all four (the maximum number of controllers allowed in a switch)
controllers are installed in the left hand side of the chassis, the maximum operating temperature specification is set to
50°C for the chassis. If any controllers are installed on the right hand side of the chassis, then the temperature specification
for the chassis is 40°C. A 5406 zl chassis has only three slots on the left. To stay within the 50°C temperature specification,
only three controllers are supported in this chassis.
2For the 8212 zl chassis, the maximum operating temperature specification is 40°C.
Other documentation
For full information on configuring and managing the controller, see the MSM Controllers
Configuration Guide.
Installation precautions 7
2 Installing
WARNING! This is a general procedure. It is the installer’s responsibility to perform the installation
in accordance with local electrical code and regulations.
A maximum of four controllers can be installed in the same chassis. Under certain conditions, a
maximum of three controllers are supported in the 5406 zl chassis. See “Environmental
specifications” (page 7).
Installation procedure
1. Use a Torx T-10 or flat-bladed screwdriver to unscrew the screws in the cover plate over the
slot where the controller is to be installed. Remove the cover and store the cover plate for
possible future use.
2. Hold the controller by its bulkhead, taking care not to touch the metal connectors or components
on the board.
3. Open the extractor handles (1 in figure below).
4. Aligning with the guides in the slot, insert the controller and slide it into the slot until it is fully
inserted (2 in figure below).
5. Once the contacts have engaged, use the extractor handles to seat the controller completely.
6. Tighten the screws.
Figure 6 Controller being installed
2
1
1. Extractor handles
2. Controller being inserted
8 Installing
Verifying the controller is installed correctly
When the controller is installed properly, it undergoes a self test that takes a few seconds. This
happens both when the switch is powered-on after installing the controller and when the controller
is installed while the switch already has power. The LEDs help determine if the controller has passed
the self test, as described in the following table.
Display for a properly installed controllerLocation of LEDLED
On briefly while the controller is undergoing self test, then off.
Note: If the controller was installed with the switch powered off,
and then the switch was powered on, the Test LED will stay on for
the duration of the switch self test.
SwitchTest
Figure 2 (page 5) and Figure 3 (page 5) show the location of
the Test, Fault, and controller Status LEDs on a 5400 zl or 8212
zl series switch, respectively.
OffSwitchFault
The LED goes on as soon as the controller is installed and the
switch is powered on, and stays on.
SwitchModule Status
The LED blinks green during initialization. On green means that
controller is operational.
“Controller front panel” (page 4) shows the location of all
controller LEDs.
ControllerModule Status
The LED goes on when HDD/CF initialization was successful. It is
off by default.
ControllerHDD and CF Status
Error conditions
Error conditions indicated by the controller LEDs are described in “Front panel port and LEDs”
(page 4)
NOTE: Allow sufficient time for the controller to start up, or you will receive an error message.
Verifying the controller is installed correctly 9
3 Initially connecting and configuring
This chapter describes how to connect to the switch, activate a controller, configure the switch for
the controller, and then perform initial controller configuration. Finally, information on restarting
and resetting the controller is provided.
Connect to the switch
Although full information on the switch command line interface (CLI) is provided in the switch
documentation, the basic switch CLI commands needed to work with the controller are provided
in this document.
NOTE: Although not described in this document, it is also possible to perform switch configuration
via a telnet session with an Ethernet connection to the switch.
1. Using a null-modem (crossover) serial cable, connect a computer to the serial port of the switch
Management Module.
2. On the computer, configure a serial terminal program in VT100 mode, with baud rate 9600,
8 data bits, no parity, 1 stop bit, and no flow control.
3. Open a terminal session with the switch and press Enter several times until the welcome screen
appears. (A different screen may appear if another session was already open.)
4. Press any key to continue. The switch CLI prompt appears. It looks similar to this:
HP Switch 5406zl#
5. If instead, the switch menu is shown, return to the top-level menu and then exit to the CLI by
selecting Command Line (CLI) on the Main Menu.
The switch CLI prompt appears, similar to this.
HP Switch 5406zl#
10 Initially connecting and configuring
Verify switch software version
Before configuring the controller, verify that the switch software version is compatible with the
controller which requires at least version K.13.51 on the switch.
At the switch CLI prompt, enter:
show version
The software version information is displayed like this:
Image stamp: ...
<date, time>
K.13.XX
...
If the switch software is out-of-date, update it according to the directions in your switch
documentation.
Activate the controller
•The controller must be activated and booted before its own CLI can be used.
•The controller uses the Service OS CLI on the controller for activation.
•The controller ships with an HP MSM765 zl Software Activation License Registration Card in
the box. The License Registration ID is printed on this card.
Obtain the activation hardware ID
This procedure is performed starting at the switch CLI prompt that looks similar to this:
HP Switch 5406zl#
NOTE: The controller Service OS CLI is available once the controller Module Status LED stays on
green.
To obtain the activation hardware ID:
1. Change to the switch CLI configuration context:
config
2. Launch the Service OS CLI:
services <slot-id> 1
Where <slot-id> identifies the slot containing the controller. Here is an example with an
controller in slot B:
3. Obtain and record the MSM765 zl Activation Hardware ID:
licenses hardware-id activation
The Activation Hardware ID is displayed. Record this string precisely as displayed, including
the dashes.
Activate the controller 11
Register the controller license
Register the controller license as follows:
1. Go to www.hp.com/networking/mynetworking and sign in. New users must first create an
account.
2. Select the My Licenses tab at the top of the page.
3. In the Order number or Registration ID field, enter the License Registration ID either from the
registration card received with the controller or from a previous uninstall. Enter the ID exactly
as received, including the dashes. Select Next.
4. Enter the Hardware ID that you saved earlier and then select Next.
5. Review and accept the license agreement then select Next. The product license key is
generated.
6. A confirmation page appears, showing the License Key. From this page you can save or email
your license information. It is the License key portion that you need to complete the activation
of your controller.
Install the product license key
The starting point for this procedure is the Service OS CLI prompt for the controller you are activating.
If you do not have this prompt available, follow the directions in “Obtain the activation hardware
ID” (page 11).
1. Install the product license key:
licenses install activation <license key>
Where <license key> is the product license key just provided by the My Networking
portal. The key must be entered precisely as received including the dashes. For example:
2. Boot the controller product:
boot product
The boot image is verified.
3. At prompt:
System will be rebooted. Do you want to continue [y/n]?
Respond with "y".
The product reboots.
For example:
Configure the switch for the controller
The switch must be configured to work properly with the controller.
12 Initially connecting and configuring
This procedure assumes that there are Ethernet port modules installed in slot A, and that the controller
is installed in slot C. Sample VLAN IDs and names are used. You will need to adjust the procedure
according to slots chosen and VLAN IDs and names used.
About controller ports
The controller features two ports, Internet and LAN. These ports do not have RJ-45 Ethernet jacks.
Instead, these ports connect through the switch backplane and are mapped to specific RJ-45 jacks
on an Ethernet module by VLAN configuration in the switch. The switch references the Internet and
LAN ports according to the switch slot in which the controller is installed. For example, if the
controller is installed in slot C, the first port (C1) corresponds to the Internet port, and the second
port (C2) corresponds to the LAN port.
Define and assign VLANs
1. At the switch CLI prompt, enter:
menu
2. Press Enter. Select Switch Configuration.
3. From the Switch Configuration menu, select VLAN Menu.
4. Select VLAN Names.
Configure the switch for the controller 13
5. Add two VLANs, one for the Internet port and another for the LAN port. For example, use
VLAN ID 10 with name MSM765_Int for the Internet port and VLAN ID 20 with name
MSM765_LAN for the LAN port:
6. Select Back to return to the VLAN Menu.
7. Select VLAN Port Assignment.
NOTE: In addition to DEFAULT_VLAN, columns are now present for the two VLAN names
(MSM765_Int and MSM765_LAN) you defined above. In our example, the controller Internet
port will be assigned to Ethernet port A1 and the controller LAN port will be assigned to
Ethernet port A2.
8. Select Edit and then use the arrow keys to move the highlight down to the DEFAULT_VLAN
column of port C1. Ports C1 and C2 respectively define the VLAN assignment for the controller
Internet and LAN ports.
9. Use the space bar to change values and the arrow keys to move between items. Moving from
left to right, set port C1 to No,Untagged,No. Set port C2 to No,No,Untagged. Ports C1
and C2 should now look like this:
10. Use the arrow keys to move the selection highlight to the DEFAULT_VLAN cell for port A1.
14 Initially connecting and configuring
11. Assign ONLY MSM765_Int to port A1, and ONLY MSM765_LAN to port A2. Use the space
bar to change values and the arrow keys to move between items. Moving from left to right,
set port A1 to No,Untagged,No. Set port A2 to No,No,Untagged. Ports A1 and A2 should
now look like this:
12. Consider reserving additional ports for connecting access points to the controller LAN port.
For example, you could set ports A3 and A4 to use the same VLAN as the LAN port, VLAN
MSM765_LAN in this example. You could then connect access points to ports A3 and A4 of
the Ethernet module.
13. Select Save when done, and then select Return to Main Menu.
Initial controller configuration
Determine switch index of the controller
The starting point for this procedure is the switch CLI prompt that looks like this:
HP Switch 5406zl#
Initial controller configuration 15
Before you can launch the controller CLI you must first determine the switch-assigned index of the
controller. Each product type that is based on the Services zl Module (J9154A) like the controller
gets an index of at least 2 assigned to it by the switch at installation time.
For example, If two controller modules are installed in a switch with no other Services zl
Module-based products already installed, both controller blades will be assigned an index of 2
by the switch. Later, when a Services zl Module-based blade with a different product is installed
in the same switch, it will be assigned an index of 3. Installation sequence per product type
determines the index value.
1. To determine the index of your controller, enter the following at the switch CLI prompt (config
should be skipped if you are already in the switch CLI config context):
config
services
The Services zl Module products and their assigned indexes are listed like this:
In this example, there is only one type of Services zl Module installed, the controller. The
modules are installed in slots A, B, and C. All three controller modules have been assigned
an index of 2. Take note of the index value.
NOTE: Index 1 is reserved for the Service OS CLI for all Services zl Module-based products.
2. Exit the switch CLI config context by pressing Ctrl+z. The switch CLI prompt changes so that
it now looks like this:
HP Switch 5406zl#
Assign an IP address to the LAN port via the CLI
To successfully connect to the controller and configure it via its web interface, you must first assign
an IP address to the controller LAN port using the switch CLI. The starting point for this procedure
is the switch CLI prompt, that (on a 5406 zl switch) looks like this:
HP Switch 5406zl#
1. Select the controller of interest, specifying the slot and index determined earlier.
services <slot-id> <index>
2. Enable the chosen controller CLI and select its config context.
enable
config
3. Select the controller LAN port interface.
interface ip lan
16 Initially connecting and configuring
4. Assign it an IP address of 192.168.1.1 and a subnet mask of 255.255.255.0.
ip address 192.168.1.1/24
NOTE: For proper functioning of the MSM765 zl, the LAN port must not be left at its default
address of 0.0.0.0, even if it is not connected to your network. If you do not intend to connect
the LAN port, assign a dummy IP address to it (for example, 1.0.0.1).
The following sample screen shows the commands from the above procedure, using slot C
with an index of 2:
Perform initial controller configuration
1. On your computer, disable the wireless port and configure the Ethernet port to use the static
IP address 192.168.1.2. Set the subnet mask to 255.255.255.0, default gateway to
192.168.1.1, and DNS server to 192.168.1.1.
2. Connect network cables as follows:
a. Connect the Ethernet port on your computer to the controller LAN port.
b. Connect the controller Internet port to a network with Internet access.
3. Management and configuration of the controller occurs through its web interface. Open the
web interface in your web browser (Microsoft Internet Explorer 9 or later, or Mozilla Firefox
17 or later) by connecting to the address: https://192.168.1.1.
(If the IP address of the controller is in the restricted sites list of your browser, you will not be
able to access the controller web interface.)
4. A security certificate warning might appear the first time you connect to the web interface.
This is expected. Select the option in your web browser to continue.
5. On the Login page, enter admin for both Username and Password, and then select Login.
6. A workflow to set initial controller settings starts automatically. After you accept the HP Licence,
read the instructions and respond to the prompts on each page, and select Next to continue
to the next workflow page.
CAUTION: To maintain regulatory compliance, during this workflow you must select the
correct country in which the controller and any controlled APs will operate. Selecting an
incorrect country can result in illegal operation and can cause harmful interference to other
systems.
When you reach the Network Interface step, make a note of the Internet network interface IP
address. You will need this address in step 10.
7. When initial setup is complete, you are prompted to try the new Simplified UI. Select Try it
Later to stay in the Advanced UI, which is the default interface the first time you connect to
the controller.
8. Click the administrator icon in the title bar and select Logout. (The name next to the icon will
be the name you defined during the initial configuration procedure. By default, it is admin.)
Initial controller configuration 17
9. Disconnect your computer from the controller LAN port. Connect it to the same network to
which the controller Internet port is connected. Configure the Ethernet port on your computer
with an IP address (or addressing method) that is compatible with this network.
10. Open the controller web interface in your browser by specifying the controller Internet port IP
address.
11. On the Login page, enter the new login credentials you defined for Username and Password,
and then select Login.
12. You will be prompted to try the new Simplified UI.
•Select Let’s try it out to switch to the Simplified UI. The Simplified UI provides access to
the most commonly configured controller options, and features wizards to make
configuration tasks easy. For initial configuration of the controller, HP recommends using
the Simplified UI. The first time the Simplified UI starts, it shows the product tour, which
provides a quick overview of the key features of the interface.
•Select Try it Later to stay in the Advanced UI, which provides access to advanced
configuration settings on the controller. (This is the same interface that was used in previous
software releases.)
13. You are now ready to connect a controlled AP and deploy a wireless network.
•If you are using the Simplified UI, open the online help and select the topic Working with
controlled APs under the section Tell Me About.
•If you are using the Advanced UI, see Working with controlled APs in the MSM Controllers
Configuration Guide.
Restarting and resetting the controller
Restarting the controller
HP recommends that you use the web interface to restart the controller as follows:
•Simplified UI
Select Views >Home >Summary > Restart.
•Advanced UI
Select Controller >> Maintenance >System >Restart.
Alternatively, the switch CLI can be used:
1. Enter the switch CLI configuration context:
config
2. Initiate a controller restart:
services <slot-id> reload
Where <slot-id> identifies the switch slot containing the controller. A confirmation message
appears. Respond with "y" to continue.
The following sample screen shows the commands from the above two-step procedure for an
controller in slot A:
18 Initially connecting and configuring
Resetting a controller to factory defaults
HP recommends that you use the web interface to reset the controller to factory defaults as follows:
•Simplified UI
1. Select Views >Software Settings >Backup & Restore > Restore.
2. Under Restore to Factory Defaults, select Restore to Factory Defaults.
•Advanced UI
1. Select Controller >> Maintenance >Config file management.
2. Under Reset configuration, select Reset.
When you reset the controller to factory defaults, it loses its LAN port IP address and Internet port
configuration. After the controller reboots and the Status LED stays on, press Ctrl+z to return to the
switch CLI. Then follow the directions in “Assign an IP address to the LAN port via the CLI” (page 16)
and “Perform initial controller configuration” (page 17).
Restarting and resetting the controller 19
4 Support and other resources
Online documentation
You can download documentation from the HP Support website at: www.hp.com/support/manuals.
Search by product number or name.
Contacting HP
For worldwide technical support information, see the HP support website: www.hp.com/networking/
support
Before contacting HP, collect the following information:
•Product model names and numbers
•Technical support registration number (if applicable)
•Product serial numbers
•Error messages
•Operating system type and revision level
•Detailed questions
HP websites
For additional information, see the following HP websites:
•www.hp.com/networking
•www.hp.com
Typographic conventions
Table 1 Document conventions
ElementConvention
Cross-reference linksBlue text: Table 1 (page 20)
Website addressesBlue, underlined text: www.hp.com
Bold text •Keys that are pressed
•Text typed into a GUI element, such as a box
•GUI elements that are clicked or selected, such as menu
and list items, buttons, tabs, and check boxes
WARNING! Indicates that failure to follow directions could result in bodily harm or death.
CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.
NOTE: Provides additional information.
20 Support and other resources
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