Axon Dock Quick start guide

Brand: Axon

Model: Dock

Type: Quick start guide

Page 1

Axon Dock Quick Start Guide

English

Read, understand, and follow all warnings and instruc-

tions before using this product. The most up-to-date

warnings and instructions are available at www.axon.

com.

Introduction

The Axon Dock uploads videos from Axon Flex systems, Axon

Flex 2 systems, Axon Body cameras, Axon Body 2 cameras,

and Axon Fleet cameras to the Evidence.com cloud comput-

ing website. While your information is transferred securely

to your organization’s account, the dock also recharges the

battery in your Axon devices.

The Axon Dock has 2 major parts. One is the core, which

connects to the Internet and transfers your information

to Evidence.com. The other is the bay module, which has

docking ports for Axon cameras and controllers. The sys-

tem is modular, and up to 5 individual bay modules can be

connected to 1 core.

There is another type of bay, called the 6-bay module, which

has ports for 6 Axon systems.

There are 3 types of individual bays. One can accommodate

an Axon Body camera, or an Axon Flex camera and control-

ler. Another type of individual bay can accommodate an

Axon Body 2 camera or Axon Fleet camera. The third individ-

ual bay accomodates Axon Flex 2 cameras and controllers.

There also are 3 types of 6-bay modules; one that works with

Axon Body and Axon Flex devices, another other designed

for Axon Body 2 and Axon Fleet cameras, and a third for

Axon Flex 2 systems.

There is only one type of core module. It can be used with

any of the bays.

For instructions on attaching cores and bays, and setting up

the Axon Dock, see the Axon Dock Installation Manual.

Part 1: Conrm Setup

Ensure the Axon Dock is registered to your agency.

Consult with your system administrator for your dock’s

registration status.

Axon Flex and Axon Body cameras must be assigned

to an end user before being inserted into the dock. If

the camera is not assigned before it is inserted into the

dock, the videos will not upload. For information about

setting up end user accounts and assigning Axon cam-

eras, visit academy.axon.com. Unassigned Axon Body

2, Axon Flex 2, and Axon Fleet cameras will be auto-

matically assigned to the agency when inserted into

the dock.

When an Axon camera is in oine mode, the dock will

automatically register the camera to the agency and

upload the video to Evidence.com services. For infor-

mation on downloading videos in the oine mode,

visit academy.axon.com.

Part 2: Uploading Videos and Re-

charging Axon Devices

Insert the Axon camera and controller (if applicable) into the bay.

Left to right: Axon Body 2 camera; Axon Flex camera and control-

ler; Axon Fleet camera.

DO NOT unplug the power supply from the Axon Dock while Axon devices are inserted in the bays.

Core with 6-bay designed for the Axon Flex 2 camera

and controller

Core with 2 individual bays designed for the Axon

Flex camera and controller (shown) or the Axon Body

camera

Core with two individual bays designed for

the Axon Body 2 camera (shown) and Axon

Fleet camera

Core with 6-bay designed for the Axon Body

2 camera (shown) and Axon Fleet camera

Page 2

Camera LED Information

At rst, the LED on the camera will display red, but the color will change to indicate the camera’s status in the uploading

process.

See the camera’s user manual for more information about the camera and its LEDs.

Device Status Camera LED

Initial connection (momentary) Solid red (for 20 seconds or fewer)

In queue awaiting upload Solid yellow

Device ready (all videos uploaded successfully) and fully

charged

Solid green

Device not assigned, agency mismatch, camera set in the

oine mode, or device error

Blinking red

Uploading data Blinking yellow – DO NOT remove the camera from the

Axon Dock

Firmware update, internal battery charging, extremely low

battery, or memory full

Blinking red and yellow – DO NOT remove the camera from

the Axon Dock

Transfer error, device re-trying to transfer Blinking green and yellow

Network error (no connection) Blinking red, yellow, and then green (cycling all colors)

Axon Dock has no communication with the camera. Contact

Axon customer service.

LED o

Battery Charging Information

When you dock an Axon Flex controller, Axon Flex 2 controller, Axon Body camera, or Axon Body 2 camera in the bay, the

device will begin to charge. The LED around the EVENT button will indicate the battery’s status.

An Axon Fleet camera does not recharge from the Axon Dock, but the LED around the EVENT button will display solid green.

Battery Status LED around EVENT Button

Full charge Solid green

Charging in process Solid yellow

20 percent charge or less Solid red

Removing Devices from the Axon Dock

At the beginning of the next shift, ensure that your assigned camera displays with a green LED before removing it from the

dock.

,  AXON, Axon, Axon Body, Axon Body 2, Axon Dock, Axon Fleet, Axon Flex, Axon Flex 2, and Evidence.com are trade-

marks of Axon Enterprise, Inc., some of which are registered in the US and other countries. For more information, visit

MMU0053 Rev: G

Axon Dock Quick start guide

Axon Dock Quick start guide

Axon Dock Quick start guide

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