SoundCraft VISI User manual

Brand: SoundCraft

Model: VISI

Type: User manual

SoundCraft VISI is a versatile tool for controlling audio mixing consoles remotely. Some of its capabilities from the instruction manual include:

adjusting channel levels to main LR & MONO buses
controlling bus masters (group, aux, or matrix)
controlling VCA bus masters
controlling L, R, and C bus masters
controlling engineer monitors
controlling bus GEQ
mixing to any bus type (contributions)

SoundCraft VISI is a versatile tool for controlling audio mixing consoles remotely. Some of its capabilities from the instruction manual include:

adjusting channel levels to main LR & MONO buses
controlling bus masters (group, aux, or matrix)
controlling VCA bus masters
controlling L, R, and C bus masters
controlling engineer monitors
controlling bus GEQ
mixing to any bus type (contributions)

Soundcraft ViSi Remote User Guide V1.1.2 Page 1

Soundcraft

ViSi Remote User Guide

Soundcraft ViSi Remote User Guide V1.1.2 Page 2

Contents

About ViSi Remote ................................................................................................................................. 2

What ViSi Remote does NOT do! ........................................................................................................... 3

About this manual ................................................................................................................................. 3

Nomenclature ....................................................................................................................................... 3

Setting up .............................................................................................................................................. 3

Setting IP addresses ............................................................................................................................... 3

Console HiQnet connection point .......................................................................................................... 4

Setting HiQnet

device address .............................................................................................................. 4

iPad settings for ViSi Remote ................................................................................................................. 4

Devices and Select Device view .............................................................................................................. 5

About view [i] ........................................................................................................................................ 5

Info view ............................................................................................................................................... 5

Console control view ............................................................................................................................. 6

Hot Channel .......................................................................................................................................... 7

Using ViSi Remote ................................................................................................................................. 8

Setting levels from channels to the main LR & MONO buses .............................................................. 8

Controlling bus masters (group, aux or matrix) .................................................................................. 8

Controlling VCA bus masters .............................................................................................................. 8

Controlling L, R and C bus masters ..................................................................................................... 8

Controlling engineer monitor ............................................................................................................. 8

Controlling bus GEQ ........................................................................................................................... 8

Mixing to any bus type (contributions) ............................................................................................... 9

ViSi Remote V1.1 Notes ......................................................................................................................... 9

Notes regarding off-line operation ......................................................................................................... 9

Trouble-Shooting ................................................................................................................................. 10

About ViSi Remote

Soundcraft ViSi Remote is an iOS application for Apple iPad devices; it allows control of Soundcraft Si Compact and Vi

Series consoles wirelessly from your iPad device using no additional hardware other than a wireless access router

connected to the Harman HiQnet

Ethernet port of the console. With ViSi Remote you are free to roam your venue and

adjust mixes and other audio parameters directly from the iPad!

Apple and iPad are trademarks of Apple Inc.

Soundcraft ViSi Remote User Guide V1.1.2

What ViSi Remote does NOT do!

ViSi Remote is an on-

line controller only and although it can function off

used as an off-

line editor because ViSi Remote synchronizes with the console in one direction only, always receiving the

current settings from

the attached host console(s) from the console

specific off line editors which can be downloaded from

About this manual

This manual is intended as a gu

ide for users new to the ViSi

on the Vi and Si consoles, ViSi

Remote

Remote app

. Owing to the vast number of route

of the wireless router or similar devices used

This manual assumes familiarity with the Apple iPad and working knowledge of the Soundcraft consoles intended for use

with ViSi Remote.

Examples illustrated in this manual were tested using Apple iOS5.0.1.

Nomenclature

A word in square brackets [

function

switch or similar such as [MENU] key

button. The term

s scroll/swipe are considered interchangeable.

Setting up

The most basic typical

setup is illustrated below

consoles connected to the same wireless router

NOTE: It is recommended to use

a dedicated wireless router for the ‘console

that other devices sharing the router will consume all the bandwidth.

NOTE: To prevent ‘unauthorized

’ connections to your wireless

router.

NOTE

: Significant traffic or interference in the Wi

experience such problems we recomme

Setting IP addresses

Before ViSi Remote can

be used on

simplest solution is to set the router as a DHCP server

user guide for your console for details on how to adjust the console IP address settings.

IMPORTANT! With Vi2, 4, or 6

consoles, you must not use the address range 192.168.1.

This will cause problems with the DSP Core connecti

the end of this document.

Note: Some routers come supplied with this range as

changed before use.

Soundcraft ViSi Remote User Guide V1.1.2

What ViSi Remote does NOT do!

line controller only and although it can function off

line in a demo or training capacity it cannot be

line editor because ViSi Remote synchronizes with the console in one direction only, always receiving the

the attached host console(s) from the console

. For off-

line setup we provide a range of console

specific off line editors which can be downloaded from

www.soundcraft.com

ide for users new to the ViSi

Remote iPad application;

it covers

Remote

specific settings on the iPad and describes the

functionality offered by

. Owing to the vast number of route

rs and similar devices available it does not cover setup and management

of the wireless router or similar devices used

in the network.

This manual assumes familiarity with the Apple iPad and working knowledge of the Soundcraft consoles intended for use

Examples illustrated in this manual were tested using Apple iOS5.0.1.

function

_name] denotes a function

of some kind; the term ‘key’ is used for a hardware based

switch or similar such as [MENU] key

whilst the term ‘button’ or ‘tab’

denotes an item on a screen such as [SYSTEM]

s scroll/swipe are considered interchangeable.

setup is illustrated below

however

other combinations are possible

consoles connected to the same wireless router

and multiple iPad devices controlling the same console.

a dedicated wireless router for the ‘console

/ ViSi

Remote

that other devices sharing the router will consume all the bandwidth.

’ connections to your wireless

system it is rec

ommend

: Significant traffic or interference in the Wi

-Fi domain may cause s

luggish or unreliable operation;

experience such problems we recomme

nd you seek specialist advice from a Wi-

Fi IT professional.

be used on

-line a network connection must be established

bet

simplest solution is to set the router as a DHCP server

and set the consoles and iPad to use DHCP

user guide for your console for details on how to adjust the console IP address settings.

consoles, you must not use the address range 192.168.1.

This will cause problems with the DSP Core connecti

on to the control surface. See the T

Note: Some routers come supplied with this range as

their

Vi1 HiQnet

thernet port

CAT5

consol

router

Wireless router

Page 3

line in a demo or training capacity it cannot be

line editor because ViSi Remote synchronizes with the console in one direction only, always receiving the

line setup we provide a range of console

it covers

basic setup requirements

functionality offered by

the ViSi

rs and similar devices available it does not cover setup and management

This manual assumes familiarity with the Apple iPad and working knowledge of the Soundcraft consoles intended for use

of some kind; the term ‘key’ is used for a hardware based

denotes an item on a screen such as [SYSTEM]

other combinations are possible

including multiple Soundcraft

and multiple iPad devices controlling the same console.

Remote

’ connection to avoid risk

ommend

enabling the security on your

luggish or unreliable operation;

if you

Fi IT professional.

bet

ween the iPad and console, the

and set the consoles and iPad to use DHCP

addressing. Refer to

consoles, you must not use the address range 192.168.1.

nnn for the ViSi network.

on to the control surface. See the T

roubleshooting section at

their

default and will need to be

Wireless router

iPad

Soundcraft ViSi Remote User Guide V1.1.2 Page 4

Console HiQnet connection point

Si Compact

: on the rear of the console, green LINK LED indicates electrical connection is established, DATA LED

indicates data flow.

Vi1

on the rear of the console, green LED indicates data flow.

Vi2/4/6

: on the rear of control surface, there is no LED indicator for these consoles.

Setting HiQnet

device address

The HiQnet address of a console found on-line is automatically displayed next to the device in the ViSi Remote app;

there are more than 65535 addresses so the chance of a clash is minimal however you should check there are no conflicts

with any other HiQnet device on the network.

If manually adding a device for off-line demo or training use the HiQnet

address may be set from the Select Device menu; this address applies only

to the current setting and affects only the position of the device in the

devices list.

Refer to the user guide for your console for details on how to adjust the

console IP address settings, for other HiQnet devices such as Soundweb

London refer to the appropriate software or support documentation for

managing HiQnet addressing.

IMPORTANT

The iPad running ViSi Remote is a HiQnet device and

must be assigned a unique HiQnet address.

IMPORTANT

Multiple devices with the same HiQnet address may

cause erratic or unreliable operation of some or all HiQnet devices on

the network.

iPad settings for ViSi Remote

There are a number of global settings that affect ViSi Remote, these are accessed on the iPad from the main iPad

[SETTINGS] button on the iPad desktop; slide the list view to Apps and select the [ViSi remote] button.

Network:

• HiQnet:

Sets the HiQnet address of the iPad

device, this must be unique for all Harman

HiQnet devices on the router or LAN; the

valid range is 1-65535. See ‘Setting HiQnet

device address’ for notes on the rules

governing HiQnet addressing.

User Interface:

• Throttle Slider Updates

: Slows update rate

of faders, adjusting this setting will impact

the speed at which faders update between the

console and how smooth the updates are; the

recommended setting is ON.

Soundcraft ViSi Remote User Guide V1.1.2

Devices

and Select Device

The [Devices] button on ViSi

Remote

any consoles were discovered on the network they will appear in

the list automatically; to ‘open’

any console

touch the console name and th

e selected

Other functions associated with the Devices and Select Device views are:

•

[+]

button:

opens the Select Device view and

off-line console

for use when a real console i

•

[

Edit

[Done]

buttons

: allows consoles to be removed from the

devices list.

•

[







]

button: refreshe

s the devices list of consoles.

NOTE

any consoles manually removed from the devices list

with the [Edit] button but are still discoverable on

will reappear

automatically

•

‘Marketing’s iMac’

The name of the network to which the iPad

is currently connected.

•

[

]

button

: opens the About view

•

Device Type

field:

Opens the picker to select a new console type

•

HiQnet Address

field:

Allows

HiQnet address for off-

line consoles.

NOTE

: It is not possible to edit the HiQnet address of on

consoles from the ViSi Remote, this must be set on the console

NOTE

: The consoles and ViSi update the devices view appro

About view [i]

The

‘About’ view is opened with the [

current version of ViSi Remote.

Info view

With a console control

view open the [Info] button may

•

Locate

: Setting

locate ON w

buttons or screens allowing a specific

identified should

multiple consoles

LAN. Depend

ing on the console

flashing locate function

may auto

remain on until set OFF.

•

Device Name

The name

view.

•

IP Address

: IP address of the

view.

•

Subnet Mask

Subnet Mask of the

view.

•

HiQnet Address:

HiQnet node address of the

Soundcraft ViSi Remote User Guide V1.1.2

and Select Device

view

Remote

opens the Devices view panel, if

any consoles were discovered on the network they will appear in

devices

any console

shown in the devices list

e selected

console control view is opened.

Other functions associated with the Devices and Select Device views are:

opens the Select Device view and

allows adding an

for use when a real console i

s not connected.

: allows consoles to be removed from the

s the devices list of consoles.

any consoles manually removed from the devices list

with the [Edit] button but are still discoverable on

the network

automatically

The name of the network to which the iPad

: opens the About view

Opens the picker to select a new console type

Allows

manual setting of the console

line consoles.

: It is not possible to edit the HiQnet address of on

-line

consoles from the ViSi Remote, this must be set on the console

: The consoles and ViSi update the devices view appro

ximately every 30 seconds

‘About’ view is opened with the [

] button on the devices view. It provides non editable information about the

view open the [Info] button may

be accessed for viewing console specific information

locate ON w

ill flash some or all of the console

buttons or screens allowing a specific

physical console to be

multiple consoles

be connected on the same

ing on the console

type and software version the

may auto

-cancel after a few seconds or

The name

of the device in the console control

: IP address of the

device in the console control

Subnet Mask of the

device in the console control

HiQnet node address of the

device in the console control view.

Page 5

] button on the devices view. It provides non editable information about the

be accessed for viewing console specific information

device in the console control view.

Soundcraft ViSi Remote User Guide V1.1.2

Console control view

The illustration below is a Vi1 but typical of any console type:

On Line/Off Line Indicator

will be grey for all virtual devices and any real devices that have gone off

Channel / Bus / Fader

name.

Tap the name to assign it

to the ‘Hot Channel’

Navigation tabs. Tap to

change type of

fader/function in view.

Soundcraft ViSi Remote User Guide V1.1.2

The illustration below is a Vi1 but typical of any console type:

This indicator is lit green if the current active device is on

will be grey for all virtual devices and any real devices that have gone off

line for any reason.

Main fade

r panel with ON /

SOLO / SEL keys as

appropriate to console

‘Swipe’ to access other

faders

‘Hot Channel’ – See Hot

Channel for full details

Page 6

This indicator is lit green if the current active device is on

-line, the indicator

line for any reason.

Soundcraft ViSi Remote User Guide V1.1.2

Hot Channel

The ‘Hot Channel’

resides in the far right position, and serves a number of functions:

GEQ

;

if the hot channel assignment is a

bus master the GEQ button will be

shown; pressing this will open the GEQ

for that bus.

The

for any band not set to 0dB

tapping the [

band gain to 0dB

SENDS

;

tapping this button will open

the ‘

Bus Select’

select a bus you wish to mix to

selecting a bus will put ViSi

‘CONTRIBution’ (sends on faders)

mode allowing sources to feed the bus.

Whilst in CONTRIBution mode the

[ON]

buttons toggle the sends from the

channels to the bus ON/OFF

Pressing the LRC button in the Bus Select view will place the Left (Vi series) or

L&R fader

Scroll keys

;

within the group

eys will scrol

Faders

; an

y of the faders in the main

name of the fader you wish to assign, this feature allows for example ‘holding’ a favorite input

channel in p

osition whilst you swipe to

assignment will be the LR master fader.

NOTE

. When in CONTRIBution (sends on faders mode

Name

; the name display

of the hot channel has no ‘touch’ related function.

Soundcraft ViSi Remote User Guide V1.1.2

resides in the far right position, and serves a number of functions:

if the hot channel assignment is a

bus master the GEQ button will be

shown; pressing this will open the GEQ

The

[ON] buttons will light

for any band not set to 0dB

gain,

] button will reset the

band gain to 0dB

GEQ view

tapping this button will open

Bus Select’

view allowing you to

select a bus you wish to mix to

;

selecting a bus will put ViSi

Remote in

‘CONTRIBution’ (sends on faders)

’

mode allowing sources to feed the bus.

Whilst in CONTRIBution mode the

buttons toggle the sends from the

channels to the bus ON/OFF

SENDS bus select view

Pressing the LRC button in the Bus Select view will place the Left (Vi series) or

L&R fader

(Si Compact series) on the hot channel and revert to INPUTS mode.

the left & right scroll keys will scroll the hot channel through all faders

within the group

as an example on Vi1, if a VCA master is assigned to the hot channel the scroll

eys will scrol

l VCA1-8 rolling-round to VCA1.

y of the faders in the main

fader panel

can be assigned to the hot channel by tapping the

name of the fader you wish to assign, this feature allows for example ‘holding’ a favorite input

osition whilst you swipe to

ther channels. When ViSi Remote is started the hot channel

assignment will be the LR master fader.

. When in CONTRIBution (sends on faders mode

)

changing of the hot channel assignment

of the hot channel has no ‘touch’ related function.

Page 7

Pressing the LRC button in the Bus Select view will place the Left (Vi series) or

(Si Compact series) on the hot channel and revert to INPUTS mode.

the left & right scroll keys will scroll the hot channel through all faders

as an example on Vi1, if a VCA master is assigned to the hot channel the scroll

can be assigned to the hot channel by tapping the

name of the fader you wish to assign, this feature allows for example ‘holding’ a favorite input

ther channels. When ViSi Remote is started the hot channel

changing of the hot channel assignment

is disabled.

Soundcraft ViSi Remote User Guide V1.1.2 Page 8

Using ViSi Remote

With a console view open you can begin controlling the console from the iPad:

Setting levels from channels to the main LR & MONO buses

Tap the [INPUTS] tab button:

Faders directly control levels of any channels already routed to LR and MONO/C buses and will affect the post

fade send level from the channel to any buses.

[ON] buttons control the channel on/off function.

[SOLO/SELECT] solos the channel. (Vi consoles only)

Scroll to other channels by swiping left or right across the main fader panel.

Controlling bus masters (group, aux or matrix)

Tap the [BUSSES] tab button:

Faders control bus master levels.

[ON] buttons control the bus on/off function.

[SOLO/SELECT] buttons solos the bus. (Vi consoles only)

Scroll to other buses by swiping left or right across the main fader panel.

Controlling VCA bus masters

Tap the [VCA] tab button (not Si Compact):

Faders control main VCA bus master level.

[ON] buttons control the VCA mute function.

[SOLO/SELECT] buttons solo the VCA channel.

Scroll to other VCA masters by swiping left or right across the main fader panel.

Controlling L, R and C bus masters

Tap the [MAINS] tab button:

Faders control main bus master levels as indicated.

[ON] buttons control the bus on/off function.

Controlling engineer monitor

Tap the [MNTRS] tab button:

Faders control levels of monitor outputs as indicated.

[ON] buttons control monitor and phones on/off function (not Si Compact).

NOTE

: Tapping a name field will assign that fader to the hot channel.

Controlling bus GEQ

Tap any bus name field to assign it to the hot channel then tap the [GEQ] button:

Faders control gain of the indicated GEQ band.

[ON] buttons (when lit red) will reset the GEQ band to 0dB.

[SOLO/SELECT] buttons have no function.

Scroll to other GEQ bands by swiping left or right across the main fader panel.

Soundcraft ViSi Remote User Guide V1.1.2 Page 9

Mixing to any bus type (contributions)

Tap the [SENDS] button and choose the bus you wish to mix to; ViSi Remote will switch to the [CONTRIB] tab and

enter sends mode:

Faders control levels from the indicated source channels (or buses) to the bus you are mixing to. On Vi consoles,

if a Group bus type is selected in contributions mode the fades do not affect the audio in any way.

[ON] buttons control the on/off (routing) function of the source channel (or buses) to the bus you are mixing to.

[SOLO/SELECT] solos the channel.

Hot channel is automatically assigned as the bus master you are mixing to.

Hot channel [SOLO/SELECT] solos the selected bus master.

NOTE

: Once in contribution mode you may change the bus you are mixing to using the [SCROLL] buttons.

NOTE

: It is not possible to reassign the hot channel whilst mixing to buses.

ViSi Remote V1.1.2 Notes

The following should be noted for ViSi Remote V1.1.2:

•

The channel names of the Si Compact are not linked to channel names on the console.

•

The solo buttons of Si Compact are unused and have no function.

•

It is not possible to mix to an FX bus on Si Compact.

•

It is not possible to connect to Vi consoles with ViSi versions earlier than V1.1.2

Notes regarding off-line operation

The following should be noted for ViSi Remote when using off-line:

•

Fader glow colour of ViSi Remote may not match the console when off-line since ViSi Remote takes fader-

glow colour from the console bus type or pre/post setting.

•

GEQ ON key to flatten GEQ band to 0dB does not work when off-line since ‘GEQ band not at 0dB’ message

comes from the console.

Soundcraft ViSi Remote User Guide V1.1.2 Page 10

Trouble-Shooting

ViSi Remote is engineered to be as reliable and stable as possible given the limitations imposed when operating in an

unlicensed wireless environment. In the unlikely event that ViSi Remote is not acting as expected carefully check the

following:

•

Is your console and iPad software correct for ViSi?

Check the Software Download section for your console

and ensure you have the latest version, also check the ViSi Remote page and ensure you are running the latest

version of ViSi Remote on your iPad.

•

Are you connected to the WiFi of the router used by the consoles?

If an iPad ‘knows’ more than 1 network

and your ViSi network is lost or drops out the iPad will automatically switch to another known network, this is a

function of the iPad OS. The network your iPad is currently using is shown in the ViSi Remote devices menu.

•

re the IP addresses set correctly?

Ensure if setting manual IP addresses the range is valid and no two devices

on the network have the same address. This is required for all devices sharing the network used by ViSi Remote

including any iPad devices and any non-HiQnet equipment. If using DHCP, double check that all devices on the

network are set for DHCP as the method to resolve the IP address and that your router is set as a DHCP server.

NOTE

: It is recommended to restart the console following a change to the IP address to ensure this is picked-up

by all devices.

•

Are the HiQnet addresses set correctly?

Ensure all HiQnet devices on the network have their own unique

HiQnet address this includes all iPad devices running ViSi Remote and all consoles on the network.

NOTE

: It is recommended to restart the console following a change to the HiQnet address to ensure this is

picked-up by all devices.

•

Is HiQnet On/Enabled on the console?

Certain events and actions will result in the HiQnet setting defaulting

to Off/Disabled. HiQnet must be On/Enabled on all devices you wish to control with ViSi Remote.

•

Have you rebooted since changing HiQnet, IP Address or Subnet Mask on SiCompact?

Some of these

settings cannot be changed ‘live’ and require the console to be re-booted before new settings are shown and/or

take effect (this is not necessary on Vi).

•

ViSi remote goes off-line regularly, what can I do?

It needs specialist equipment to analyze the RF

environment in which you are working but ensuring the wireless router is centrally located, enabling security on

the router, switching to another channel or operating in another band (such as 5.0GHz if your iPad and router

support this) can all help avoid some of the inevitable wireless traffic. Soundcraft recommends enabling security

on your Wi-Fi router to prevent unwanted connections by mobile devices which could interfere with the

operation of the network.

•

I have no audio from the Vi2, 4 or 6 but it was working yesterday?

A DHCP router connected to a Vi2 Vi4

or Vi6 system will force the IP address on the control surface to local rack link outside the allowed range of

192.168.1.nnn. This may not be obvious immediately if the router is connected whilst the console is running, but

the next time the console is restarted the result will be no connection to the Local Rack, and therefore no audio.

To avoid this use a manual IP address avoiding the 192.168.1.nnn range, or set the DHCP server in the router to

ensure it does not use addresses in this range. (Log into the router admin using a wired connection to change the

address range from the factory defaults; see the user guide for your router).

•

I get an error message ‘Getsockopt failed: Socket Error: Unknown’ on a Vi console when I start the console

up with the router attached

: This indicates that the IP address range of the router is conflicting with the

address of the DSP Core as described above, and must be changed. See previous item.

•

Is the router connected correctly?

Check the router is connected to the correct socket; most wireless routers

have 4 ports for attaching ‘client’ devices like the Si Compact or a PC and one port for the router to connect to

the internet – you should be connected to a ‘client’ port.

•

It’s not controlling the correct faders on SiCompact, why?

The order of faders on ViSi Remote copies the

standard fader configuration on the console, if you change the fader assignments on the console this will not be

reflected on ViSi Remote.

•

I can only control input faders on the Vi console, busses do not respond:

You have an old version of the

ViSi app (either V1.0.9 or 1.0.12) that was only compatible with SiCompact. You need to upgrade ViSi to

V1.1.2 or later by visiting the App Store.

SoundCraft VISI User manual

Brand: SoundCraft

Model: VISI

Type: User manual

SoundCraft VISI is a versatile tool for controlling audio mixing consoles remotely. Some of its capabilities from the instruction manual include:

adjusting channel levels to main LR & MONO buses
controlling bus masters (group, aux, or matrix)
controlling VCA bus masters
controlling L, R, and C bus masters
controlling engineer monitors
controlling bus GEQ
mixing to any bus type (contributions)

Download PDF

report

SoundCraft VISI User manual

SoundCraft VISI User manual

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