Marantec Comfort 830 Owner's manual

Comfort 830

Operator system for sliding entrance doors

GB

Installation and operating instructions

FULL-SERVICE

OPERATOR SYSTEMS

FOR GARAGE DOORS

OPERATOR SYSTEMS

FOR SECTIONAL DOORS

OPERATOR SYSTEMS

FOR SLIDING GATES

OPERATOR SYSTEMS

FOR HINGED GATES

OPERATOR SYSTEMS

FOR ROLLER SHUTTERS

PARK BARRIER

SYSTEMS

ELECTRONIC

CONTROL UNITS

PRODUCT SERVICE

ACCESSORIES

2 Installation and operating instructions Comfort 830 GB (#70676)

1. Meaning of symbols

Caution!

Danger of personal injuries!

The following safety advice must be

observed at all times so as to avoid

personal injuries!

Attention!

Danger of material damage!

The following safety advice must be

observed at all times so as to avoid

material damages!

Advice / Tip

Control

Reference

i

Photocell

End position OPEN

Automatic timer function

End position CLOSED

Control reference point

Malfunction

Impulse

Operation, voltage

Closing edge safety device

Stop

External control elements

Electronic aerial

Symbols for control unit and operator Advice

Type plate control unit

Type:

Art.-No.:

Product-No.:

Type plate operator

Typ:

Art.-No.:

Product-No.:

Installation and operating instructions Comfort 830 GB (#70676) 3

2. Table of contents

1. Meaning of symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

2. Table of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

3. General safety advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

4. Overview of the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

4.1 Supply package Comfort 830 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

4.2 Mounting versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

5. Preparation for mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

5.1 General notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

5.2 Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

5.3 Plan of door and foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

6. Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

6.1 Mounting of the floor console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

6.2 Mounting of the operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

6.3 Adjustment of the toothed rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

6.4 Mounting the toothed rack to the door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

6.5 Mounting the reference point magnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

6.6 Emergency release in case of power failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

6.7 Connection of external control elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

7. Hand transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

7.1 Operation and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

7.2 Coding of the hand transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

8. Control unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

8.1 Overview of the control unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

8.2 Overview on the display functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

9. Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

9.1 General notes on programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

9.2 Programming of the basic level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

9.3 Extended operator functions (only for specialist personnel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

10. Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

10.1 Display of the messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

10.2 Overview of the error numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

10.3 Trouble-shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

11. Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

11.1 Wiring plan Comfort 830 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

11.2 Summary on spare parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

11.3 Technical details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

11.4 Manufacturer's Declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

11.5 EC Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

4 Installation and operating instructions Comfort 830 GB (#70676)

Please read carefully!

Target group

Mounting, installation and initial operation of this operator may only be carried out by specialist personnel!

Qualified and trained specialist personnel are persons

• who have knowledge of the general and special safety regulations,

• who have knowledge of the relevant electro-technical regulations,

• with training in the use and maintenance of suitable safety equipment,

• with sufficient training and supervision by electricians,

• who are able to recognize the special hazards involved when working with electricity.

Warranty

For a warranty with respect to functioning and safety the advices in these instructions have to be observed.

Disregarding these warnings may lead to personal injuries or material damages. The manufacturer will not be liable

for damages that might occur when neglecting this advice.

Batteries, fuses and bulbs are excluded from warranty.

To avoid installation mistakes and damages to the door and operator please follow exactly the mounting advice in these

installation instructions. The system may only be used after thorough information on the respective mounting and

installation instructions.

Please keep these installation and operating instructions for further use. They contain important advice for operation,

checks and maintenance.

This item is produced according to the directives and standards mentioned in the Manufacturer's Declaration and in the

Declaration of Conformity. The product has left the factory in perfect condition with regard to safety.

Power-driven windows, doors and gates for industrial use must be checked before initial operation and if necessary,

but at least once a year by a specialist (with documentation in writing)!

Correct use

The operator is meant to be used exclusively to open and close sliding entrance doors.

Beside the advice in these instructions please observe the general precautions and safety regulations!

Our sales and supply terms and conditions are effective.

3. General safety advice

Installation and operating instructions Comfort 830 GB (#70676) 5

Advice for installation of the operator

• Make sure that the door is in mechanical good condition.

• Make sure, that the door is balanced.

• Make sure that the door opens and closes correctly.

• Remove all components that are not required (e.g. cords, chains, angles etc.).

• Switch off all devices which will not be needed after the operator is installed.

• Before cabling works the operator has to be disconnected by all means from power supply and a waiting time

of 10 sec. has to be kept in order to be sure that the operator is without power.

• Observe the local safety regulations.

• Always lay mains and control cables separately. The control voltage is 24 V DC.

• Only mount the operator when the door is closed.

• Install all impulse and control devices (e.g. RC code keypad) within sight to the door and in a safe distance to

movable parts of the door. A minimum mounting height of 1,5 m has to be kept.

• Following installation, ensure that door parts do not protrude onto public footpaths or streets.

Advice for initial operation of the operator

After initial operation, the door system operating personnel or their proxies must be familiarised with the use of the

system

• Make sure that no child will play with the door control unit.

• Before movement of the door make sure that there are neither persons nor objects in the operating grange of the

door.

• Test all existing emergency command devices.

• Never insert your hands into a running door or moving parts.

Advice for maintenance of the operator

To guarantee a function without faults, check and, if necessary, repair the following points. Always disconnect

the operator from power supply before carrying out any works at the door system.

• Check monthly whether the operator reverses as soon as the door meets an obstacle. For this put a 50 mm wide

obstacle in the door travel path.

• Check the settings of the "OPEN" and "CLOSE" automatic cut-out function.

• Check all movable parts of the door and operator system.

• Check the door system for signs of wear or damages.

• Check whether the door can be easily moved by hand.

Advice for cleaning the operator

For cleaning never use: direct jet of water, high pressure cleaner, acids or lye.

• Clean the operator with a dry cloth if necessary.

Please read carefully!

3. General safety advice

Toothed racks

The operator can be combined with four different

toothed racks.

Special 431 (M4)

Aluminium toothed rack profile with plastic toothed rack

Special 432 (M4)

Steel toothed rack profile with plastic toothed rack

6 Installation and operating instructions Comfort 830 GB (#70676)

4.1 Supply package Comfort 830

4. Overview of the product

A Operator

B Hand transmitter

C Floor console

D Learning plug

E Visor clip

F Mounting angles

G Magnet holder kit

H Screw kit

Beside the standard supply package the following

accessory is required for mounting:

- Toothed rack

4.1 / 1

AB

ED

C

F

H

G

Standard supply package

I

J

L

M

4.1 / 3

IJ

L

M

K

4.1 / 2

K

IJ

L

M

K

4.1 / 4

Special 441 (M4)

Aluminium toothed rack profile with plastic

toothed rack segment and cable duct

Installation and operating instructions Comfort 830 GB (#70676) 7

4. Overview of the product

Special 471

Plastic toothed rack with steel core

4.1 / 5

4.1 / 6

O Heavy-duty dowels

(Special accessory, Art.-No.: 8 054 224)

O

Optional accessories for variable mounting

N

4.2 Mounting versions

The operator can be mounted in two different

versions.

Standard mounting

Version flush with floor including dowel kit

Variable mounting

Variable version with heavy-duty dowels

as special accessories (Art.-No.: 8 054 224)

A Upper level finished floor (OFF)

X Measurement depends on the toothed rack used

The supply package of the toothed rack contains:

I Toothed rack profile

J Toothed rack segments

K Fixing screws

L End position damper

M Clamping device

N Plastic toothed rack with steel core

The quantity of the supplied components depends on

the door length.

4.2 / 1

4.2 / 2

X

260

2

4

0

165

260

2

4

0

16

5

A

8 Installation and operating instructions Comfort 830 GB (#70676)

5.2 Checks

Attention!

Before you start to work, please always

check the following points in order to

guarantee correct mounting.

Supply package

• Check whether the supply package is complete.

• Check whether all accessories required for your

installation situation are at hand:

- Toothed rack profile

- Heavy-duty dowels (only for variable mounting)

Foundation

• Check the intended position of the operator:

- The mounting of the operator must be carried out

on the inside with the door closed.

• - The operator must not be mounted in the

clearance (q)!

• Check whether there is a suitable foundation.

• Check the laying of the supply line.

Pay attention that the cable comes out on operator

position (A). The minimum requirement for the earth

cable is 3x1,5 mm

2

.

Door

• Check whether the sliding gate to be operated fulfils

the following conditions:

- The door has to be mounted horizontally, i.e. no

slope in travel direction.

• - In closed position the door should project the clear

driveway by at least 250 mm on the installation

side.

• - The closing edges must be equipped with a flexible

door sealing profile.

5. Preparation for mounting

5.1 General notes

The pictures in these instructions are not true-to-scale.

The sizes are always indicated in millimetres (mm)!

Depending on the opening direction the operator can

be mounted on the right or on the left side of the

door. These instructions show the mounting on the

right side.

For correct mounting you will need the following tools:

13

ø 3,5 ø 4,5

ø 7 6

52

ø 8 ø 10

5.1 / 1

Installation and operating instructions Comfort 830 GB (#70676) 9

A Empty conduit for supply line / control cable (see point 6)

B Control cable

C Supply line

p Door length

q Clear driveway

r Opening direction

s Frost-proof depth

x Thickness of the door + distance to the wall

5. Preparation for mounting

5.3 Plan of door and foundation

sA

q

p

r

B

C

5.3 / 1

≥

250

≥

250 + x

x

≥

420

X

180

80

X

60

10 Installation and operating instructions Comfort 830 GB (#70676)

6.1 Mounting of the floor console

6.1.1 Standard mounting

• Screw the console to the two angles.

BC

A

EF

D

q

==

195

86 Y

6.1.1 / 1

A Wall

B Door

C Screw area for the toothed rack

D Empty conduit for supply line / control cable

E Floor console

F Foundation

q Clear driveway

• Align the floor console parallel to the door.

• Insert the dowels.

• Guide the control cable (G) and the supply line (H)

through the screwing (I) of the floor console.

• Fix the floor console.

G

H

I

6.1.1 / 2

6.1.1 / 3

6. Mounting

Attention!

The console must be aligned to the

door so that the spur gear will grip into

the toothed rack in every door position.

• Measure the distance from the outer door edge to

the operator. Observe measurement Y.

Special 431: Y = 63

Special 432: Y = 63

Special 441: Y = 63

Special 471: Y = 73

• Drill the holes for the dowels according to the

drilling scheme.

8x60

M8 x 16

Installation and operating instructions Comfort 830 GB (#70676) 11

6. Mounting

• Insert the dowels.

• Fix the dowels tight with the nut.

• Guide the control cable (G) and the supply line (H)

through the screwing (I) of the floor console.

• Put the floor console onto the threaded rods.

• Arrange for the setscrews.

G

H

I

6.1.2 Variable mounting with heavy-duty dowels

E

F

D

q

BC

A

==

300

86 Y

6.1.2 / 1

• Screw the console to the two angles, so that the

angles show to the outside.

A Wall

B Door

C Screw area for the toothed rack

D Empty conduit for supply line / control cable

E Floor console

F Foundation

q Clear driveway

• Align the floor console parallel to the door.

6.1.2 / 2

6.1.2 / 3

Attention!

The console must be aligned to the

door so that the spur gear will grip into

the toothed rack in every door position.

• Measure the distance from the outer door edge

to the operator. Observe measurement Y.

Special 431: Y = 63

Special 432: Y = 63

Special 441: Y = 63

Special 471: Y = 73

• Drill the holes for the heavy-duty dowels according

to the drilling scheme.

Pay attention to the drilling depth of the heavy-duty

dowels!

ø 8

40

50

M8 x 16

12 Installation and operating instructions Comfort 830 GB (#70676)

6. Mounting

• Guide the control lead (D) and the supply line (E)

through the operator from below.

• Screw the operator to the floor console.

6.2 / 3

6.2 Mounting of the operator

• Remove the two screws (A).

• Remove the housing cover.

A

E

D

A

B

C

• Remove screw (B).

• Take the control unit (C) out of the operator.

6.2 / 1

6.2 / 2

Advice:

After mounting and programming is

finished, the operator has to be closed

in reverse order!

M8 x 110

Installation and operating instructions Comfort 830 GB (#70676) 13

6. Mounting

• Mount the cabled control unit (C) into the operator.

• Tighten screw (B).

B

C

6.2 / 6

• Connect the supply line meeting your installation

situation.

Mounting the operator inside right

supplied version)

6.2 / 4

Mounting the operator inside left

Legend cabling plans:

C Motor capacitor

H40 Signal light

S10 Switch emergency hand operation

M1 Motor with thermal overload protection

X1 Power line (from building)

bk black

bl blue

rd red

wt white

vi violet

• Connect the control unit with the control cable

according cabling plan (point 6.7).

6.2 / 5

14 Installation and operating instructions Comfort 830 GB (#70676)

6. Mounting

6.3.1 Special 431, 432 and Special 441

6.3 Adjustment of the toothed rack

The toothed rack profiles are supplied in two standard

lengths: 2.000 mm and 4.000 mm.

In the ideal case the door length (p) corresponds to

the sum of the joined standard lengths. Then a change

of the profiles is not necessary.

In case the door length does not correspond to one

of the standard length:

• Join the toothed rack profiles.

• Mark the door length (p).

A projection can be cut with a metal saw

(only if necessary).

6.3.1 / 1

6.3.1 / 2

To mount the first end position damper:

• Drill two holes for the screws of the clamping device.

6.3.1 / 3

p

A

B

ø7

15

10

• Insert the end position damper (A) and the clamping

device (B) into the toothed rack profile.

• Screw on the clamping device (B).

Installation and operating instructions Comfort 830 GB (#70676) 15

6. Mounting

• Joint he toothed rack segments until the required

measurement (q = door length - approx. 160 mm)

is reached.

In case the segments are longer than the necessary

length:

• Cut the projecting part.

• Slide the toothed rack segments into the toothed

rack segment profile.

6.3.1 / 4

6.3.1 / 5

6.3.1 / 6

• Insert the end position damper (A) and the clamping

device (B) into the toothed rack profile.

q

B A

To mount the second end position damper:

• Press the clamping device (B) into the profile until the

toothed rack segments (C) are under slight tension.

• Mark the two drill points of the clamping device on

the profile.

Attention!

The toothed rack segments must have

a slight tension in the completely

mounted toothed rack.

Otherwise malfunction and damages

to the toothed rack could result.

6.3.1 / 7

B

C

16 Installation and operating instructions Comfort 830 GB (#70676)

6.3.2 Special 471

• Assemble as much toothed rack segments

as required in length for your door situation.

Any projecting part can be cut with a metal saw

(only if necessary).

6.3.2 / 1

6.3.2 / 2

6. Mounting

• Pull the clamping device (B) and the end position

damper (A) out of the toothed rack profile.

• Drill the two holes you marked before to screw on

the clamping device.

6.3.1 / 8

6.3.1 / 9

B

A

B

A

• Insert the end position damper (A) and the clamping

device (B) again into the toothed rack profile.

• Screw on the clamping device (B).

Installation and operating instructions Comfort 830 GB (#70676) 17

6. Mounting

• Move the door to the CLOSED position.

• Put the toothed rack onto the spur gear so that it

will engage.

The mounting height of the toothed rack depends on

the mounting version.

6.4 / 1

6.4 Mounting the toothed rack

to the door

Attention!

To get a correct function of the system,

observe the following points:

- The console must be firmly screwed

to the floor.

- The operator must be firmly screwed

to the console.

- The operator must be unlocked.

- It must be possible to move the door

by hand.

Standard mounting

Attention!

In order to guarantee a faultless door

travel, the measurement X (+/- 5mm)

must be kept during installation.

6.4 / 2

A

C Upper level finished floor (OFF)

Measurement X:

Special 431: 165 mm

Special 432: 165 mm

Special 441: 175 mm

Special 471: 165 mm

With differences of more than 5 mm:

• Mount a suitable device to the door.

For fine adjustment (+/- 5 mm) the height of the

operator can be changed with the screws (A).

X

Reference:

To unlock the operator please look up

chapter 6.6.

i

C

18 Installation and operating instructions Comfort 830 GB (#70676)

6. Mounting

Attention!

In order to guarantee a faultless door

travel, the measurement X (+/- 10mm)

must be kept during installation.

6.4 / 4

C Upper level finished floor (OFF)

Measurement X:

Special 431: 190 mm

Special 432: 190 mm

Special 441: 200 mm

Special 471: 190 mm

With differences of more than 10 mm:

• Mount a suitable device to the door.

For fine adjustment (+/- 10 mm) the height of

the operator can be changed with the screws (A+B).

A

B

A

B

Variable mounting

X

C

6.4 / 3

• Align the toothed rack horizontally.

• Use a clamp to fix the rail on the other side.

6. Mounting

Installation and operating instructions Comfort 830 GB (#70676) 19

6.4 / 5

• Align the toothed rack horizontally.

• Use a clamp to fix the rail on the other side.

Special 432

Steel version

The three toothed rack versions (A) require different

screwing points to the door (B):

Special 431 / 441

Aluminium version

Attention:

To get a correct door travel, the screws

have to be tightened.

Observe the depth of screwing

(max 5 mm).

BA

100 360 360 100

B

A

6.4 / 7

100 360 360 100

6.4 / 8

Special 471

Plastic version

6.4 / 9

100 100240240 240

BA

6.4 / 6

20 Installation and operating instructions Comfort 830 GB (#70676)

6. Mounting

Attention:

For a correct door travel it is important

to keep a distance of 1 - 2 mm

between the toothed rack and the

spur gear.

6.4 / 10

• Fix the rail at the first screw point according to the

respective drill pattern.

6.4 / 11

6.4 / 12

• Loosen the clamp.

• Open the door by approx. 500 mm at a time.

• Then fix the rail to the currently open door section

and screw it on according the respective drill pattern.

6.4 /13

• Open the door completely.

• Fix the rail to the last section and screw it

on according to the respective drill pattern.

Test:

The door has to be moved once to the

OPEN position and once to the CLOSED

position in order to check whether the

rail engages with the spur gear on its

total length.

1-2

100

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Marantec Comfort 830 Owner's manual

Marantec Comfort 830 Owner's manual

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