Xanté Ilumina Digital Production Press User guide

Ilumina Users Guide 1

User’s Guide

110/220 volt edition

Xanté Corporation

2800 Dauphin St.

Mobile, AL 36606-2400

Phone: 251-473-6502

Fax: 251-473-6503

Web Site: www.xante.com

Ilumina DPP

User’s Guide v1

7/27/09

DIGITAL PRODUCTION PRESS

2 Ilumina Users Guide

Trademarks

Xanté

®

and Ilumina

®

are trademarks or registered trademarks of Xanté Corporation.

Adobe

®

Illustrator

®

, Adobe

®

Photoshop

®

, InDesign

®

, PostScript

®

, Acrobat

®

, and Acrobat

®

Reader™ are trademarks or registered trademarks of Adobe Systems Incorporated which may

be registered in certain jurisdictions. Macintosh

®

and Mac

®

are registered trademarks of Apple

Computer.

Epson

®

is a registered trademark of Seiko Epson Corporation.

IBM

®

is a registered trademark of IBM Corporation.

PCL

®

is a registered trademark of Hewlett-Packard Development Company, LP. Microsoft

®

,

MS-DOS

®

, Wingdings

®

, Windows NT

®

,and Windows

®

are registered trademarks of Microsoft

Corporation in the United States and other countries. Arial

®

and New Times Roman

®

are

registered trademarks of Monotype Corporation.

UL

®

is a registered trademark of Underwriters Laboratory. Energy Star is a registered

trademark of US EPA.

Ethernet

®

is a registered trademark of Xerox Corporation.

All other brand and product names are trademarks, registered trademarks, or service marks of

their respective holders.

Manual Notice

Xanté Corporation reserves the right to make changes to this manual and to the equipment

described herein without notice. Every effort has been made to ensure that this manual is

free of inaccuracies and omissions. However, Xanté Corporation makes no warranty of any

kind including, but not limited to, any implied warranties of merchantability and ﬁ tness for a

particular purpose with regard to this manual.

Xanté Corporation assumes no responsibility for, or liability for, errors contained in this

manual or for incidental, special, or consequential damages arising out of the furnishing of

this manual, or the use of this manual in operating the equipment, or in connection with the

performance of the equipment when so operated.

Proprietary

The digitally encoded software included with the Xanté Ilumina Digital Production Press

software may not be reproduced, modiﬁ ed, displayed, transferred, or copied in any form or

manner or on any media, without the express written permission of Xanté Corporation.

Ilumina Users Guide 3

Copyright

USA. This manual may not be copied in whole or in part, nor transferred to any other media

or language without the express written permission of Xanté Corporation.

Power Conservation

This product complies with the requirements of the Council

Directives 89/336/EEC (EMC), 73/23/EEC (LVD) and 1999/5/EC (R&TTE),

as amended where applicable, on the approximation of the laws of the member

states relating to Electromagnetic Compatibility, Low Voltage and Radio &

Telecommunications Terminal Equipment.

Colophon

This manual was written using Adobe InDesign, Adobe Acrobat, Adobe Photoshop, Adobe

Illustrator, and Microsoft Word. The typefaces for the main body of the manual are Times

New Roman, Arial, Wingdings 2, Wingdings 3, and Symbol.

◊◊◊

4 Ilumina Users Guide

Table of Contents

Chapter 1 - Introduction .........................................................................8

Features ....................................................................................................................8

About This Guide ....................................................................................................8

Online Usage ......................................................................................................9

Safety Warnings .....................................................................................................10

Chapter 2 - Overview and Recommendations .....................................14

Opening and Closing the Top Cover ......................................................................14

Identifying Major Components ..............................................................................15

Software Supplied ..................................................................................................17

Paper Recommendations ........................................................................................17

Paper Input and Output Information ......................................................................18

Trays and Stackers .................................................................................................20

Tray 1 ...............................................................................................................20

MP Tray ............................................................................................................20

Face-Down Stacker ..........................................................................................20

Face-Up Stacker ...............................................................................................20

Duplex Unit (Optional) ....................................................................................21

Tray and Stacker Examples ....................................................................................21

Loading Tray 1 ................................................................................................21

Using the Stackers Setting ...............................................................................22

Face-Down Stacker ....................................................................................22

Face-Up Stacker ........................................................................................23

Chapter 3 - Control Panel .....................................................................24

Buttons and Lights .................................................................................................24

Display Panel Messages .........................................................................................25

Status Information ............................................................................................26

Menu (Functions) Information ........................................................................26

Conﬁ guration Information ...............................................................................26

Help Mode .......................................................................................................27

Display Panel Messages .........................................................................................27

Using the Menus ....................................................................................................27

Chapter 4 - Getting Started ..................................................................29

Ilumina Location ....................................................................................................29

Turning Off/On ......................................................................................................29

Turning Off ......................................................................................................29

Ilumina Users Guide 5

Turning On .......................................................................................................30

Changing the Display Language ...........................................................................30

Checking Current Settings .....................................................................................30

Interfaces and Connection .....................................................................................31

Connecting the Parallel Interface .....................................................................31

Connecting the USB Interface ........................................................................32

Connecting the Network Interface ..................................................................32

Using the Drivers CD ............................................................................................33

Chapter 5 - Consumables and Maintenance ..................................34

Checking Consumable/Maintenance Item Usage ..................................................34

Replacement Indications .......................................................................................34

Consumable Item Order Information ....................................................................35

Maintenance Item Order Details ............................................................................36

Replacing Consumables/Maintenance Items .........................................................36

Cleaning the LED Heads ......................................................................................36

Cleaning the Paper Feed Rollers ............................................................................37

Cleaning the Ilumina Casing ..................................................................................39

Chapter 6 - Optional Accessories ..........................................................40

Accessory Order Information ...............................................................................40

Installing Accessories .............................................................................................40

Chapter 7 - Troubleshooting .................................................................41

Paper Jams - Ilumina ..............................................................................................41

Tray 1 Side Cover ...........................................................................................41

MP Tray Side Cover ........................................................................................42

Top Cover ........................................................................................................43

Paper Jams - Optional Duplex Unit .......................................................................46

Check Duplex Unit, Paper Jam ........................................................................46

Avoiding Paper Jams ..............................................................................................48

Dealing with Unsatisfactory Printing .....................................................................49

Chapter 8 - Speciﬁ cations ......................................................................51

Ilumina Speciﬁ cations ............................................................................................51

Appendix A - Display Panel Messages ..................................................53

Appendix B - Menu System ...................................................................55

Conﬁ guration .........................................................................................................56

Page Count ......................................................................................................56

6 Ilumina Users Guide

Supplies Life ....................................................................................................56

NETWORK ......................................................................................................57

Paper Size in Tray ............................................................................................57

System ..............................................................................................................58

Conﬁ guration Example - Monochrome Pages Printed ....................................58

Print Information ....................................................................................................59

Print Secure Job (Optional HDD) ..........................................................................60

Menus .....................................................................................................................60

Tray Conﬁ guration .................................................................................................60

System Adjust ..................................................................................................65

Menus Example 1 - Tray 1 Transparencies ......................................................69

Menus Example 2 - MP Tray Paper Size ........................................................69

Appendix C - Service, Safety and Support ..........................................71

Xanté Service and Support Information ................................................................71

U.S. and Canada ..............................................................................................71

Xanté Authorized Service Providers .....................................................................71

Xanté Contact Locations ........................................................................................71

Sales and Service Dealers ...............................................................................71

Telephone Support ................................................................................................71

Automated Services for Your Convenience ....................................................71

Quick Referrals .........................................................................................71

Technical Support Representatives .......................................................................72

1-800-926-8393 ................................................................................................72

Latin America ...................................................................................................72

Xanté Authorized Service Centers ..................................................................72

Xanté Contact Locations .................................................................................72

Contacting Xanté ......................................................................................73

Regulatory Information ..........................................................................................73

Year 2000 Compliance ..........................................................................................73

Federal Communications Commission (FCC) ................................................73

FCC Declaration of Conformity ...............................................................73

FCC Radio Frequency Interference Statements ..............................................74

120-Volt Models ..............................................................................................74

230/240-Volt Models ......................................................................................74

Industry Canada (IC) ..............................................................................................75

IC Radio Interference Statements ...................................................................75

120-Volt Models ........................................................................................75

Ilumina Users Guide 7

230/240-Volt Models ................................................................................75

European Union Council of the European Communities (EUCEC) .....................75

EUCEC Statements of Conformance ..............................................................75

Electromagnetic Conformance ..................................................................75

Safety Conformance ..................................................................................75

Safety Information ...............................................................................................75

Speciﬁ cations ........................................................................................................77

Electrical .........................................................................................................77

Voltage ......................................................................................................77

Power ........................................................................................................77

Environmental .................................................................................................78

Temperature ..............................................................................................78

Relative Humidity .....................................................................................78

Material Safety Data Sheet (MSDS) .....................................................................78

8 Ilumina Users Guide

Chapter 1 - Introduction

Congratulations on buying a Xanté Ilumina Digital Production Press. Your new

Ilumina is designed with advanced features to give you clear, vibrant color prints and

crisp black and white pages at high speed on a range of media.

Features

The following features are standard:

• Up to 36 pages per minute in full color for fast printing of high impact color

presentations and other documents.

• Up to 40 pages per minute in black and white for fast and efﬁ cient printing of

all general purpose documents not requiring color.

• 1200 x 600 dpi (dots per inch) print resolution for high quality image

production showing the ﬁ nest detail .

• Xanté MultiBit technology produces smoother gradations of color to lend

photographic quality to your documents.

• Single Pass Color Digital LED technology for high speed processing of your

printed pages .

• 10/100BaseT network connection lets you share this valuable resource

among users on your ofﬁ ce network.

• USB 2.0 and parallel (IEEE-1284) interfaces.

• PCL, PS, IBM PPR, Epson FX emulations .

Additionally, the following options are available:

• Automatic two-sided (duplex) printing for economical use of paper and

compact printing of large documents.

• Hard disk drive enables job spooling and veriﬁ ed printing.

• Additional memory

About This Guide

 Images used in this manual may include optional features that your Ilumina does not

have installed.

Ilumina Users Guide 9

This manual is your user’s guide (check the web site, www.xante.com, for the most

up-to-date version) for your Ilumina and forms part of the overall user support

documentation listed below:

• The Hardware Installation Guide describes how to unpack, connect, and turn

on your Ilumina. This is an electronic document stored on the CD.

• This User’s Guide helps you become familiar with your Ilumina and

make the best use of its many features. Guidelines are also included for

troubleshooting and maintenance, to ensure that it performs at its best.

Additionally, information is provided for adding optional accessories as

your printing-needs evolve . This is an electronic document stored on the

Documentation CD.

• The Printing Guide for Windows users and Mac users helps you operate your

Ilumina effectively and efﬁ ciently. This is an electronic document stored on

the Documentation CD.

• The Warranty and Safety Information will assist you with establishing safe

conditions and set up, as well as detailed warranty information. This is a

paper document that accompanies the Ilumina.

• The Quick Reference Manual will help you quickly identify key features and

how to operate the Ilumina. This is a paper document that accompanies the

printer.

• The Network and Conﬁ guration Guide provides machine conﬁ guration and

network conﬁ guration information. This is an electronic document stored on

the Documentation CD.

• The Software Installation Guide details consumable items and optional

accessories and describes how to install them. These are paper documents

that are packaged with the consumables and optional accessories.

• Online Help features online information accessible from the Ilumina driver

and utility software.

Online Usage

This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the

navigation and viewing tools provided in Acrobat.

10 Ilumina Users Guide

Safety Warnings

Please be careful to read and understand the safety warnings in this section before

operating the Ilumina.

; Ensure all warning and instruction labels on the product are read, understood and

followed in order to prevent any risk of injury.

; Ensure this and all other documentation is read carefully and retained for

future reference.

; The Ilumina unit weighs 159 lb. (72 kg); three people are required to lift the

Ilumina safely and prevent any risk of personnel injury.

; The product must be placed on the printer stand provided.

; Ensure that there is adequate ventilation all around the product to prevent overheating

and any risk of ﬁ re.

; Ensure the power source matches the rating on the product labeling. For details,

consult your dealer or power provider to ensure no risk of ﬁ re or shock exists.

; Ensure both the Ilumina and main power switch are in the OFF position before

connecting the AC power cable.

; This product has a grounded plug as a safety feature and will only connect to a

grounded socket. Never circumvent this feature; doing so creates a risk of ﬁ re or

shock.

; If using an extension cable or power strip ensure that the total current rating

(amperes) of all connected equipment is less than the maximum rating of the

extension cable, power strip, or wall outlet. Otherwise ﬁ re or shock may occur.

; Ensure the power cable is routed so as not to be damaged or cause a trip hazard. If

the cable becomes frayed or damaged replace it immediately to prevent any risk of

shock.

Ilumina Users Guide 11

; Do not twist, constrict, or knot the power cable as this can cause overheating which

may lead to ﬁ re or electric shock.

; Ensure the power socket to which the Ilumina is connected is easily accessible at all

times.

; Do not connect or disconnect the power plug with a wet hand as this may cause

electric shock.

; Always hold the power plug to connect/disconnect the power cable to/from the main

socket. Unplugging by pulling on the cable can cause fraying and may lead to ﬁ re or

electric shock.

; Use only the power cable supplied. Using a power cable not intended for this product

may lead to ﬁ re or electric shock.

; To avoid risk of ﬁ re and electric shock, do not use the power cable supplied with this

product for any other electrical equipment.

; If you do not connect the power cable or any other cables as directed in the User’s

Guide, this may result in a ﬁ re.

; Ensure loose clothing and hair are kept clear of moving parts when Ilumina is in

operation to prevent possible risk of injury.

; To prevent burns when the Ilumina cover is open, do not touch the fuser unit. Allow it

to cool before touching and always use the handle to lift the fuser.

; If the Ilumina casing gets extremely hot or smokes or if the Ilumina emits unusual

smells or abnormal noises, there is a risk of ﬁ re. Unplug the main power cable and

contact your dealer.

; If the Ilumina has been knocked over or damaged, there is a risk of electric shock, ﬁ re

and/or injury. Unplug the main power cable and contact your dealer .

12 Ilumina Users Guide

; If any liquid (water, coffee, etc.) is allowed to enter the Ilumina, there is a risk of ﬁ re.

Unplug the main power cable and contact your dealer.

; Do not place containers containing liquid on the Ilumina as electric shock, ﬁ re and/or

injuries may occur.

; If any foreign objects (paper clips, pencils, etc.) are allowed to enter the Ilumina,

there is a risk of electric shock, ﬁ re and/or injury. Unplug the main power cable

before removing the object.

; Do not introduce foreign objects into the ventilation holes or operate the Ilumina with

the rear cover open as electric shock, ﬁ re and/or injuries may occur.

; Do not use an extremely ﬂ ammable spray near the Ilumina as the Ilumina contains

high temperature parts that may cause a ﬁ re.

; Switch the Ilumina off before cleaning to prevent any risk of injury. Clean using a

damp cloth. Do not use liquid or aerosol cleaners.

; Do not carry out any operations on the Ilumina that are not speciﬁ ed in the User’s

Guide. This may result in electric shock, ﬁ re and/or injury.

; After installing additional memory, the cover door must be closed and secured to

prevent risk of ﬁ re.

; Take care with toner powder. If swallowed, induce vomiting and seek medical

attention. Never attempt to induce vomiting if person is unconscious.

; Take care with toner powder. If inhaled, move the person to an open area for fresh air.

Seek medical attention.

; Take care with toner powder. If it gets into the eyes, ﬂ ush the infected eyes with

large amounts of water for at least 15 minutes keeping eyelids open. Seek medical

attention.

Ilumina Users Guide 13

; Take care with toner powder. Spills should be treated with cold water and soap to

help reduce risk of staining skin or clothing.

; Do not throw toner cartridges or image drum cartridges into a ﬁ re as you may receive

burns from a dust explosion.

◊◊◊

14 Ilumina Users Guide

Chapter 2 - Overview and Recommendations

Opening and Closing the Top Cover

To open the top cover, squeeze the top cover handle to release the catch and raise the

cover.

Opening Top Cover Top Cover Open

To close the top cover, push gently until the cover stops midway and then push again

to close the cover completely. Ensure that the cover is securely closed but do not slam

the cover.

Ilumina Users Guide 15

Identifying Major Components

The major components of your Ilumina are identiﬁ ed in the following graphics.

1. Paper holding arm 7. Paper gauge

2. Top cover (face-down stacker) 8. Paper size label

3. Top cover handle 9. MP Tray (Envelope Feeder)

4. Control panel 10. Face-up exit

5. Tray 1 (paper tray) 11. Duplex unit (Optional)

6. Tray 1 side cover 12. Power (on/off) switch

16 Ilumina Users Guide

13. Feeder connector 18. USB interface connector

14. Face down cover 19. Power connector

15. Network interface connector 20. CMYK LED

16. Parallel interface connector 21 Fuser unit

17. Conveyor connector

22. Imaging drum & toner cartridge (Cyan)

23. Imaging drum & toner cartridge (Magenta)

24. Imaging drum & toner cartridge (Yellow)

25. Imaging drum & toner cartridge (Black)

26. Drum basket handle

Ilumina Users Guide 17

Software Supplied

Utility and Document CD:

• Contains drivers, utilities and network software.

• Contains documentation in electronic form to describe how to use the

Ilumina for day-to-day tasks.

Paper Recommendations

Your Ilumina will handle a variety of print media, including a range of paper weights

and sizes, transparencies, labels and envelopes. This section provides general advice

on choice of media, and explains how to use each type.

The best performance will be obtained when using standard weight 20 – 24 lb. (75

– 90 g/m²) paper designed for use in copiers and laser printers/Digital Production

Presses. For example, a suitable type is HammerMill® Laser Print, Radiant White 24

lb. US Bond .

Use of heavily embossed or very rough textured paper is not recommended.

Pre-printed stationery can be used, but the ink must not offset when exposed to the

high fuser temperatures used in the printing process.

; Using pre-printed stationary that does not meet this criteria can cause

non-warranty fuser and/or consumable damage.

Envelopes should be free from twist, curl or other deformations. The glue should

remain intact when subjected to hot roll pressure fusing used in this type of Digital

Production Press. Use window envelopes designed for use in copiers and laser

printers.

; Use of envelopes that do not meet this criteria can cause non-warranty fuser

and/or consumable damage.

Transparencies should be of the type designed for use in copiers and laser

printers/Digital Production Presses. In particular, avoid non heat-resistant ofﬁ ce

transparencies designed for use by hand with marker pens. These will melt in the

fuser and cause damage.

; Use of transparencies that do not meet this criteria can cause non-warranty

fuser and/or consumable damage.

18 Ilumina Users Guide

Labels should be of the type recommended for use in copiers and laser printers/

Digital Production Presses, in which the base carrier page is entirely covered by

labels. Other types of label stock may damage the Ilumina due to the labels peeling

off during the printing process.

Suitable types of labels are:

• Avery White Laser Label types 7162, 7664, 7666 (A4), or 5161 (Letter)

; Use of labels that do not meet this criteria can cause non-warranty fuser

and/or consumable damage.

Paper Input and Output Information

The following table relates paper parameters for input Tray 1 and the MP Tray and to

output areas (Face-down stacker and Face-up stacker).

Ilumina Users Guide 19

Type Size Weight Input/Output

Plain paper A3, A3 Nobi,

A3 Wide, A4,

A5, A6, B4, B5,

Letter, Legal 13,

Legal 13.5, Legal

14, Executive,

Tabloid, Tabloid

Extra

17 – 57 lb. Any Tray

Any Stacker

Custom

W: 3.94" – 12.91"

L: 5.82" – 18"

17 – 57 lb Any Tray

Face-up Stacker

Custom

W: 3.12" – 12.91"

L: 3.54" – 18"

15 – 71 lb. MP Tray

Face-up Stacker

Banner

W: Letter width

L: 18" – 48"

34 lb.

Recommended

MP Tray

Face-up Stacker

Index card: 3" x 5" 15 – 71 lb. MP Tray

Face-up Stacker

Postcard -- -- Tray 1, MP Tray

Face-up Stacker

Envelope 4.72" x 9.25"

3.54" x 8.07"

9.25" x 4.72"

9.25" x 4.13"

9.45" x 13.07"

8.50" x 10.91"

4.69" x 7.76"

8.27" x 11.69"

23 lb. MP Tray

Face-up Stacker

12.76" x 9.02"

9.02" x 6.38"

8.66" x 4.33"

8.88" x 3.88"

9.5" x 4.13"

7.5" x 3.88"

Based on 24 lb.

Labels A4, Letter, B5 0.004" – 0.008" MP Tray

Face-up Stacker

Transparencies

Glossy paper

A4, Letter 0.004 in Tray 1, MP Tray

Face-up Stacker

20 Ilumina Users Guide

Trays and Stackers

Tray 1

Tray 1 is the standard blank paper input tray and can hold up to 530 sheets of 20 lb.

(75 g/m²) paper.

Tray 1 can handle 5 - 17 lb. bond - 80 lb. cover (64 - 216 gsm).

If you have identical paper stock loaded in the MP Tray, you can have the Ilumina

automatically switch to that other tray when the current tray runs out of paper. This

function can be enabled by driver settings when printing from a Windows application

or by a menu setting when printing from other applications.

MP Tray

The multi-purpose tray is used for media sizes in addition to those of the standard

trays, heavier media weights and special media.

The multi-purpose tray can handle the same sizes as the standard trays but in weights

17 lb. bond - 277 lb. cover (64 - 502 gsm). For very heavy paper stock use the face-

up paper stacker. This ensures that the paper path through the Ilumina is almost

straight .

The multi-purpose tray can feed paper widths as small as 3" (76.2 mm) and as wide

as 12.91" (328 mm), and lengths up to 47.24" (1200 mm). For banner printing,

recommended sizes are 35.43" and 47.24" long and weight up to 17 lb. bond - 146 lb.

cover (64 - 385 gsm).

Paper or transparencies should be loaded print side up and top edge into the MP

Tray of the Ilumina. Do not use the duplex (two-sided printing) function for

transparencies.

Face-Down Stacker

The face-down stacker on the top of the Ilumina can hold up to 500 sheets of

20 lb. (80 g/m²) standard paper, and can handle paper stocks from 17 – 57 lb.

(64 – 216 g/m²). Pages printed in reading order (page 1 ﬁ rst) will be sorted in reading

order (last page on top, facing down).

Face-Up Stacker

The face-up stacker will eject the printed pages onto the conveyor. The number of

pages is variable based on the size of the media.

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