FedEx Ship Manager User manual

FedEx Ship Manager

®

Server

The Network Shipping Solution

User Guide

Version 7.6

Payment

You must remit payment in accordance with the FedEx Service Guide, tariff, service agreement or other

terms or instructions provided to you by FedEx from time to time. You may not withhold payment or any

shipments because of equipment failure or for the failure of FedEx to repair or replace any equipment.

Inaccurate Invoices

If you generate an inaccurate invoice, FedEx may bill or refund to you the difference according to the

FedEx Service Guide, tariff service agreement or other terms or instructions provided to you by FedEx

from time to time. A Request for refund on a FedEx shipment must be made in accordance with the

applicable Service Guide, or terms or instructions provided by FedEx from time to time. A shipment given

to FedEx with incorrect information is not eligible for refund under any FedEx money-back guarantees.

FedEx may suspend any applicable money-back guarantees in the event of equipment failure or if it

becomes inoperative.

The information contained in this User Guide is confidential and proprietary to FedEx Corporate Services,

Inc. and its affiliates (collectively “FedEx”). No part of this User Guide may be distributed or disclosed in

any form to any third party without written permission of FedEx. This User Guide is provided to you under

and its use is subject to the terms and conditions of the FedEx Automation Agreement. The information in

this document may be changed at any time without notice. Any conflict between this User Guide, the

FedEx Automation Agreement, and the FedEx Service Guide shall be governed by the FedEx Automation

Agreement and the FedEx Service Guide, in that order.

Table of Contents

FedEx Ship Manager

®

Server User Guide, Version 7.6

1

Table of Contents

Introduction .................................................................................................................................................5

What’s New .................................................................................................................................................. 9

Referenced Documents............................................................................................................................19

Chapter One: Setting Up FSMS ...............................................................................................................21

Overview..................................................................................................................................................21

Installing FSMS....................................................................................................................................21

Pre-Installation Checklist .....................................................................................................................21

Performing a New FSMS Install...........................................................................................................22

Upgrading from a Previous Version of FSMS......................................................................................33

Uninstalling FSMS v 7.6.......................................................................................................................35

Configuring FSMS ...................................................................................................................................37

Shipper Settings...................................................................................................................................37

Report Settings ....................................................................................................................................46

Label Settings ......................................................................................................................................52

Doc-Tab Settings .................................................................................................................................55

System Settings ...................................................................................................................................60

IPD/IDF Settings ..................................................................................................................................62

Tracking Numbers Settings .................................................................................................................62

Meter Settings......................................................................................................................................64

Advanced Settings ...............................................................................................................................70

Transactional Meter Configuration ..........................................................................................................72

Printer Set-Up..........................................................................................................................................73

Adding a Local Printer..........................................................................................................................73

Adding a Local TCP/IP Printer.............................................................................................................78

Printing to a Windows-Based Print Share Network .............................................................................83

Troubleshooting Your FSMS Application ................................................................................................86

Close Monitor.......................................................................................................................................86

Chapter Two: FSMS Transaction Coding ...............................................................................................89

Overview..................................................................................................................................................89

FSMS Transaction Types ....................................................................................................................89

Coding Guidelines ...................................................................................................................................92

Transaction Formatting........................................................................................................................92

Required Fields....................................................................................................................................92

Shipment Level vs. Package Level......................................................................................................94

Multiple Occurrence Fields ..................................................................................................................95

Field Editing Guidelines .......................................................................................................................95

Batch Processing .................................................................................................................................97

Preparing a Shipping Transaction ...........................................................................................................98

Basic FedEx Express Shipping Transaction (020) ..............................................................................98

Basic FedEx Ground Shipping Transaction (020) .............................................................................101

Basic FedEx International Shipping Transaction (020) .....................................................................101

Rating, Routing, and Time-in-Transit (020) .......................................................................................106

Pre-Ship Validation (020)...................................................................................................................109

Multiple-Piece Shipment Transaction (020).......................................................................................111

Special Shipping Options ......................................................................................................................112

Alcohol Shipping ................................................................................................................................112

AutoPOD (FedEx Ground).................................................................................................................112

AOD (FedEx Ground) ........................................................................................................................112

B13A: Canada Export Shipping .........................................................................................................113

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2 FedEx Ship Manager

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Server User Guide, Version 7.6

Bill Recipient/Bill Third Party..............................................................................................................113

Collect On Delivery (COD).................................................................................................................113

Freight Shipping – FedEx Express ....................................................................................................115

Future Day Shipping ..........................................................................................................................116

Hold at Location (HAL).......................................................................................................................116

Inside Pickup and Delivery ................................................................................................................116

Broker Select Option (BSO)...............................................................................................................116

Dangerous Goods (DG)/Hazardous Materials (HazMat)...................................................................117

Dry Ice Shipping.................................................................................................................................119

FedEx InSight

®

...................................................................................................................................119

FedEx Priority Alert

SM

........................................................................................................................119

FedEx ShipAlert

SM

Delivery (POD) Notification .................................................................................119

Shipper’s Export Declaration (SED) ..................................................................................................120

Signature Services.............................................................................................................................121

Returns Shipping ...............................................................................................................................125

Global Delete Request/Reply (023/123)................................................................................................132

Pre-Assigning Tracking Number Request/Reply (004/104) ..................................................................133

End-of-Day Close Request/Reply (007/107).........................................................................................133

Shipment Query Request/Reply (024/124) ...........................................................................................134

Meter Query Request/Reply (070/170) .................................................................................................134

Tracking Request/Reply (043/143)........................................................................................................135

Open Shipping.......................................................................................................................................139

Basic Open Ship Rules......................................................................................................................139

Setting Up Open Shipping .................................................................................................................139

Creating an Open Shipment ..............................................................................................................140

Adding or Editing Shipment-Level Data.............................................................................................140

Receiving a Route or Time-in-Transit ................................................................................................140

Deleting the Open Shipment..............................................................................................................141

Rating the Open Shipment ................................................................................................................141

Adding a Piece to the Open Shipment...............................................................................................141

Editing Piece-Level Information .........................................................................................................142

Deleting a Piece.................................................................................................................................142

Confirming a Piece and Printing a Label ...........................................................................................142

Confirming a Shipment ......................................................................................................................143

Pre-Ship Validation for Open Ship.....................................................................................................143

Sample Open Ship Transactions .......................................................................................................143

Open Ship Table ................................................................................................................................146

Chapter Three: FSMS Shipping Labels.................................................................................................151

Overview................................................................................................................................................151

FSMS Label Formats.............................................................................................................................151

Thermal Labels ..................................................................................................................................152

Laser Labels ......................................................................................................................................152

*.PNG Labels .....................................................................................................................................152

Multi-Ply Air Waybills .........................................................................................................................152

Printing Labels to a File .....................................................................................................................153

Creating Custom Labels........................................................................................................................154

Submitting Custom Labels for FedEx Approval.................................................................................156

Doc-Tabs ...............................................................................................................................................156

Label Reprint .........................................................................................................................................157

Table of Contents

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Server User Guide, Version 7.6 3

Chapter Four: FSMS Revenue Management ........................................................................................159

Overview................................................................................................................................................159

Revenue Options Set-Up.......................................................................................................................159

No Upload/No Ship (NUNS) ..............................................................................................................159

Force Close........................................................................................................................................160

Rates Management ...............................................................................................................................160

List/Base Rates for FedEx Express and FedEx Ground Shipping ....................................................160

Providing Dimensions for FedEx International Shipments ................................................................ 160

Dim Weight Calculations for Non-Rated Countries ...........................................................................161

International Courtesy Rating (FedEx Express Only)........................................................................162

Bundling Rules (FedEx Express Only) ..............................................................................................162

Multiweight Discounting (FedEx Ground Only)..................................................................................162

Chapter Five: Using FSMS Utilities .......................................................................................................163

Overview................................................................................................................................................163

Demand Download Utility ......................................................................................................................163

Label Reprint Utility ...............................................................................................................................165

Ground EPDI File Reader Utility............................................................................................................166

Express Hourly Upload File Reader ......................................................................................................166

Ground Rates and Discounts Utility ......................................................................................................166

Retrieve, Retain, Restore (R3) ..............................................................................................................176

Report Viewer Utility ..............................................................................................................................182

FedEx Ship Manager Server Console...................................................................................................187

GoToAssist

TM

.........................................................................................................................................192

Chapter Six: FSMS Reports ...................................................................................................................195

Overview................................................................................................................................................195

Producing FSMS Reports......................................................................................................................195

End-of-Day (EOD) Reports................................................................................................................196

FSMS Report Details.............................................................................................................................196

FSMS Report Fields ..............................................................................................................................198

Domestic Courier Report - FedEx Express........................................................................................198

Domestic Shipment Report - FedEx Express ....................................................................................198

Domestic Invoice Report - FedEx Express........................................................................................ 199

Domestic EOD TransOut Report - FedEx Express ...........................................................................199

Dangerous Goods: Shipper’s Declaration Form (1421C) - FedEx Express ......................................199

Domestic Shipping History - FedEx Express.....................................................................................199

International Courier Report - FedEx Express...................................................................................200

International Shipment Report - FedEx Express ...............................................................................200

International Invoice Report - FedEx Express ...................................................................................201

International EOD TransOut Report - FedEx Express.......................................................................201

International Commercial Invoice (CI) - FedEx Express....................................................................201

International Shipping History - FedEx Express ................................................................................201

Express International Visa Manifest Report.......................................................................................201

International Dangerous Goods (4121C) - FedEx Express...............................................................202

Ground Pickup Manifest.....................................................................................................................202

Multiweight Package Detail - FedEx Ground.....................................................................................203

Multiweight Shipment Detail by Postal Code - FedEx Ground ..........................................................203

Multiweight Shipment Detail by Zone - FedEx Ground...................................................................... 204

Multiweight Shipment COD Detail - FedEx Ground...........................................................................204

Multiweight Shipment Declared Value Detail - FedEx Ground..........................................................204

Hazardous Materials Certification Report - FedEx Ground ...............................................................205

Ground COD Report ..........................................................................................................................205

Ground Commercial Invoice ..............................................................................................................205

Report Reproduction .............................................................................................................................206

Custom Reports.....................................................................................................................................206

Table of Contents

4 FedEx Ship Manager

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Appendix A: Value Reference Tables ...................................................................................................207

Overview................................................................................................................................................207

Unit of Measure Code Table (Harmonized Tariff Schedule) .................................................................208

Currency Code Table ............................................................................................................................210

Country Code Table ..............................................................................................................................211

U.S. State Code Table...........................................................................................................................216

Canadian Province Table ......................................................................................................................217

Mexican State Codes ............................................................................................................................218

Maximum Allowable Weights ................................................................................................................219

Vague Commodity Descriptions ............................................................................................................220

Glossary...................................................................................................................................................223

Index .........................................................................................................................................................229

Introduction

FedEx Ship Manager

®

Server User Guide, Version 7.6 5

Introduction

FedEx Ship Manager

®

Server (FSMS) is a network shipping solution for high volume customers who want

to integrate FedEx Express and FedEx Ground shipping capabilities into their own shipping operation.

FSMS provides the following shipping functionalities:

• Shipping to and from any FedEx service location

• Tracking any packages shipped with FedEx including those shipped with FSMS or any other FedEx

automation solution as well as manual or pre-printed air waybills

• Routing using Universal Routing and Sorting Aid (URSA) for FedEx Express shipments and

ZIP/postal codes for FedEx Ground shipping

• Rating for any U.S. or Canada-based account number

FSMS is a transaction-based shipping solution, which means that FedEx supplies you with the

transactions you need to streamline your shipping operations and allows you to build your own user

interface that is customized to your business needs.

Features of the User Guide

To help you use FSMS to automate your shipping operations, the following sections are provided as part

of this FSMS User Guide:

What’s New

The What’s New section describes the new features, transactions, and transaction fields that will be

required to take advantage of the new functionalities for this release. This section is NOT intended for use

as a coding reference nor as a detailed technical specification of the new features. Details will be

provided in the FedEx Ship Manager Server v 7.6 Transaction Coding Reference (FSMS TCR

Version 7.6).

Referenced Documents

The Referenced Documents section provides details about each document mentioned in this User

Guide.

Chapter One: Setting Up FSMS

Chapter One of this User Guide provides steps for:

• Entering configuration information to personalize FSMS for your operations

• Setting up printers

• Troubleshooting advice

Setting up your FSMS software correctly will provide shortcuts for shipping and will help make your FSMS

implementation seamless and efficient.

Introduction

6 FedEx Ship Manager

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Server User Guide, Version 7.6

Chapter Two: FSMS Transaction Coding

FSMS is a transaction-based shipping solution. Therefore, you can build your own transaction set based

on all of the transactions supported by FedEx in the FSMS software. In this section of the User Guide

you will find:

• FSMS Transactions Types

• Online vs. Offline

• FedEx Shipping Overview (FedEx Ground, FedEx Express, FedEx International, etc.)

• Transaction Editing Guidelines

• Transaction Coding Instructions

• Functionality for Coding Special Services and Open Shipping

Chapter Three: FSMS Shipping Labels

FSMS provides flexibility in creating both standard and custom labels. Chapter Three of the User Guide

includes instructions for producing accurate labels that can be scanned by FedEx to provide optimal

routing and shipping. In this chapter are:

• Label formats supported by FSMS

• Label creation and printing rules

• Information for custom label creation and obtaining approval by FedEx Operations

• Label Matrix providing information for the type of labels that are required for each FedEx shipping

service

Chapter Four: FSMS Revenue Management

FSMS offers powerful revenue upload and management functionality to provide accurate billing and

reporting of your shipping costs. In this section of the User Guide you will find:

• Revenue Options Set-up

• Rates Management

Chapter Five: Using FSMS Utilities

FSMS includes several utilities designed to facilitate management of tracking numbers, labels, invoices,

revenue, and reports. Chapter Five of the User Guide details the procedures for using the following

utilities:

• Demand Download Utility

• Label Reprint Utility

• Ground EPDI File Reader Utility

• Express Hourly Upload File Reader

• Ground Rates and Discounts Utility

• Retrieve, Retain, Restore (R3)

• Report Viewer Utility

• Ship Manager Server Console

Introduction

FedEx Ship Manager

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Server User Guide, Version 7.6 7

Chapter Six: FSMS Reports

FSMS provides the option of producing, saving, and printing a variety of reports to assist in the

management of your shipping operations. In this chapter of the User Guide, we will review:

• Producing FSMS standard reports

• FSMS report field definitions

• Creating customized reports

Appendix A: Value Reference Tables

Appendix A contains several tables of FedEx shipping rules which are useful for creating shipping

transactions. These tables are:

• Unit of Measure Code Table – Harmonized Tariff Schedule (HTS)

• Currency Code Table

• Country Code Table

• U.S. State Code Table

• Canadian Province Code Table

• Mexican State Code Table

• Maximum Allowable Weights per Packaging/Service Table

• Vague Commodity Descriptions

NOTE:

The reference tables provided in Appendix A are not a complete reference of all available

information. Complete FedEx Express and FedEx Ground business rules are contained in the

FedEx Service Reference Guide, which is available free of charge by contacting 1.800.Go.FedEx

(1.800.463.3339) or your FedEx Account Executive.

Glossary

This section provides the description of terms and acronyms used throughout this User Guide.

What’s New

FedEx Ship Manager

®

Server User Guide, Version 7.6 9

What’s New

Feature Description

Download Ground Discount

Rates

The download of Ground Discount Rates feature added in FSMS

v 7.2.3 has been enhanced so the download of Rate Request is

automated and is performed twice monthly at reconcile time. The ability

to download Ground Discount Rates was introduced in FSMS v 7.2.3

and the rates were only receivable via Demand Download.

FedEx Express Returns FSMS has added more Return Service options. The Express Returns

feature adds FedEx Express service options to the existing FedEx

Ground Return service option introduced in FSMS v 6.8.

Return Merchandise

Authorization (RMA)

Number

A new optional field, Return Merchandise Authorization Number (RMA

Number), has been added to support the Returns feature. This field is

available for use with both FedEx Express and FedEx Ground Returns

services.

Online Returns Label In addition to providing the ability to directly create a return label, FSMS

v 7.6 has also added the ability to create a Return Label and send it via

e-mail to another party. Once the Return label transaction is processed,

an e-mail is sent to the returning party providing them with a URL they

can use to receive the return label. The online return label is a plain

paper label. This feature is limited to U.S. Domestic returns at this time.

New error codes have been added to support this feature. For more

information, see the FSMS Transaction Coding Reference (FSMS

TCR,) Version 7.6.

Merge FSMS and FSM API In order to rapidly adopt and support increased online/real time

transactional capabilities, FSMS 7.6 has incorporated the FSM

API/Direct product. Any FSM API/Direct transaction that does not

require the use of a meter number is now supported via FSMS. The list

of supported transactions is as follows:

200/300 Dispatch Request/Reply Transaction

202/302 Cancel Dispatch Request/Reply Transaction

403/503 Tracking Request/Reply Transaction

410/510 Drop Off Locator Request/Reply Transaction

415/515 Address Verification Request/Reply Transaction

033/133 Cancel E-Mail Label Request/Reply Transaction

044/144 Ground Call Tag Request/Reply Transaction

045/145 Ground Call Tag Cancel Request/Reply Transaction

046/146 Express Call Tag Request/Reply Transaction

047/147 Express Call Tag Cancel Request/Reply Transaction

FSMS will not process these new transactions, but rather will act as a

communications link to the backend systems that process these

transactions.

What’s New

10 FedEx Ship Manager

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Server User Guide, Version 7.6

Feature Description

Allow Pre-Ship Validation

for FedEx Ground/FHD

Shipments

The current Pre-Ship Validation functionality that supports validation of

FedEx Express service availability to a selected destination has been

expanded to allow validation of FedEx Ground and FedEx Home

Delivery (FHD) service to a selected destination.

Shipment Query Request

Enhancements

The Shipment Query transaction has been enhanced to allow for

increased search parameters, such as Ship Date, Service Type,

Recipient Name, Tracking Number, etc., as well as now supporting

queries for FedEx Ground and Transborder Distribution (TD).

Enhanced Meter Query

Request

The Enhanced Meter Query Request enhancement applies to the

existing "List Meter Information for Meter" Request code (Process

Request Code).

Calculate & Pass

Dimensions

For FedEx International Express shipments, the dimensions used to

calculate the Dimensional Weight for a shipment can be passed in at the

package level or at the shipment level for standard FedEx International

shipments.

IPD/IDF and TD shipments dimensions, if provided, should only be

provided at the package level. Provision of dimensions is optional for all

non-Freight shipments.

This feature is valid for the following FedEx services:

• International Priority (IP)

• International Economy (IE)

• International First (IF)

• International Priority Freight (IPF)

• International Economy Freight (IEF)

• International Priority Distribution (IPD)

• International Distribution Freight (IDF)

• Transborder Canada (TD CA)

• Transborder Mexico (TD MX)

Note: Thermal ONLY for Master Label.

• International Economy Distribution (IED)

• Early Bird (FedEx Europe First)

New error codes have been added to support this feature. For more

information, see the FSMS TCR Version 7.6.

What’s New

FedEx Ship Manager

®

Server User Guide, Version 7.6 11

Feature Description

Configuration Utility

Changes

In an effort to make the FSMS Configuration Utility easier to use and

more customer friendly, we have applied FedEx brand standards,

Common Look and Feel (CLF) standards, to the utility:

• The Advanced Settings, Meter Settings, Tracking Numbers, System

Settings, and IPD/IDF Settings tabs will be hidden, and the user will

only have visibility to the Shipper Settings, Doc-Tab, Report

Settings, and Label Settings tabs until the "view" password in

entered after clicking the Access Privileges button.

• After the "View" password is entered, the hidden tabs will be made

visible but not accessible for changes. To access hidden tabs, the

“View” password must be entered each time the FSMS

Configuration Utility is launched.

The IPD/IDF tabs will only be available for accounts that are

contracted IPD or IDF shippers. If the account is not an IPD or IDF

shipper, this tab will remain hidden so the FSMS Configuration Utility

doesn't show information that will not be used.

• Available configurable doc-tab options will be limited to the service

options available to the origin country. For example, if the origin

country is not an allowed origin country for FedEx Ground shipping,

the Ground option on the Doc-Tab tab of the FSMS Configuration

Utility will be unavailable for configuration. IPD doc-tabs will be

available only to contracted IPD customers.

• The additional labels options for FedEx International labels on the

Label Settings tab of the FSMS Configuration Utility have been

merged into a single 'Additional Laser and Thermal Labels' option.

The new headings are: International Copies, Distribution Master

Copies (for IPD/IDF/IED), and Distribution Overnight Letter Copies

(for IPD/IDF/IED).

• The color scheme of the FSMS Configuration Utility will be modified

in keeping with the CLF standards.

Canada International

Economy – Box Only

(maintenance)

FSMS will now return an error if attempting to ship FedEx International

Economy from CA with a FedEx Envelope or FedEx Pak packaging

type.

New error codes have been added to support this feature. For more

information, see the FSMS TCR Version 7.6.

IPD/IDF Configurable

Reports

FSMS v 7.6 has added the ability to request multiple copies of IPD/IDF

reports via the Reports Settings tab of the FSMS Configuration Utility

or via the Global Ship Request transaction. The two added fields can

also be used in the Configuration/Meter Query Request transaction to

configure the report copies in the Report Settings tab.

What’s New

12 FedEx Ship Manager

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Server User Guide, Version 7.6

Feature Description

FSMS Remote

Configuration

To enable centralized and/or remote configuration of the FSMS

application, the FSMS Configuration Utility has been created as an

independently installable component. This will allow remote

configuration of FSMS as long as the server being configured is on the

same network as the configuring computer.

To install just the FSMS Configuration Utility, select Remote

Configuration during the installation process. The FSMS Configuration

Utility is a Java-based application and will require the installation of the

Java Virtual Machine (JVM) prior to installation.

Update INCO Terms The Update INCO Terms feature relaxes the edits for International

commodity Terms of Sale to make processing FedEx International

shipments easier.

Declared Value and MPS

Edits – Canada

(maintenance)

The following restrictions will be enforced for CA origin shipments:

• The allowed currency for Declared Value for intra-CA shipments is

being limited to $CAD.

• Multiple-piece shipments (MPS) will not be allowed for the following

services: PO, FO, IP, IE, IF.

Align Transaction Formats

for Customs & Carriage

Values

In an effort to align the field lengths for Customs and Carriage Value,

Declared Value for Carriage has been reintroduced for use, and Total

Commodity Customs Value has been changed from a length of 11.2 to

14.2 to match the Customs Value length.

The Declared Value for Carriage will remain available for use at its

current length. This field has been added for use with the Global Ship

Request/Reply transactions and the Online Return Label Request/Reply

transactions.

Disable Express Intra-

Canada COD

(maintenance)

The FedEx Express COD service is being disabled for use in intra-

Canada shipments.

Allow Origin Loc-ID

Override at Field Level

(maintenance)

The purpose of this feature is to allow the user to override the LOC-ID

when a field level (or higher) password has activated the LOC-ID field in

the FSMS Configuration Utility. The LOC-ID is determined automatically

by FSMS upon entry of origin country and postal code. The LOC-ID is

determined by the Universal Routing and Sorting Aid (URSA) file for

postal aware countries and by the country.dat and cityinfo.txt files for

non-postal aware countries.

Label Reprint to Include

Single Transactions

The Label Reprint transaction has had all restrictions removed, and any

label may now be reprinted up to 24-48 hours from the original ship date

and time.

Future Day shipments may be reprinted up to their ship date. After the

ship date, the reprint rule above applies.

Label Reprint by Reference The Label Reprint transaction has been enhanced to allow labels to be

reprinted by Reference Number in addition to the currently supported

reprint by Tracking Number. This feature only applies to thermal and

laser labels. This feature only applies to package labels and does not

apply to Master Air Waybill (MAWB) labels.

What’s New

FedEx Ship Manager

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Server User Guide, Version 7.6 13

Feature Description

Remove Legacy Code from

FSMS

Support and code for legacy transactions has been removed. Customers

still using legacy transactions need to migrate these functions to the 020

transaction before upgrading to FSMS v 7.6.

The transactions that are no longer supported are:

001/101 – U.S. Domestic Shipping Request/Reply

002/102 – U.S. Domestic Rate Request/Reply (May need to map

function to 020)

003/103 – U.S, Domestic Delete Transaction Request/Reply

005/105 – U.S. Domestic Service Commitment Request/Reply

006/106 – U.S. Domestic Route Request/Reply

015/115 – U.S. Domestic COD MPS Transaction Request/Reply

051/151 – U.S. Export Shipping Request/Reply

052/152 – U.S. Export Rate Request/Reply

053/153 – International Delete Request/Reply

Remaining supported transactions are:

004/104 – Tracking Number Request/Reply

007/107 – End-of-Day Close Request/Reply

020/120 – Global Ship Request/Reply

023/123 – Global Delete Request/Reply

024/124 – Shipment Query Request/Reply

035/135 – Child Meter Registration Transaction

037/137 – Online Label Request/Reply

042/142 – Tracking Request/Reply (by Tracking Number,

Reference and MPS)

043/143 – Tracking Request/Reply (by Shipper, Recipient,

Exception and Door Tag)

070/170 – Meter Query/Configuration Update Transaction

095/195 – Label Reprint Transaction

Ground Oversized III (OS

III) Surcharge/Express

Oversize (OS)

The support for Oversize III Ground shipments and Express Oversize

shipments was added in FSMS v 7.2, but the additional surcharges were

not. FSMS v 7.6 adds support for the Ground OS surcharges and the

Express surcharge with two new Reply fields. These fields will be

returned when any Oversize condition is met.

New Postal Routing

Countries (maintenance)

The following three countries are now considered postal aware and will

require entry of a correct postal code to complete routing and

successfully process the shipment:

• China

• India

• Greece

If the correct postal code is not provided, the shipment will fail, and an

error message will be provided indicating that the postal code is

incorrect.

Change the Country Code

for Serbia (maintenance)

The country code for Serbia has been changed from YU to CS and is

listed as Serbia and Montenegro.

What’s New

14 FedEx Ship Manager

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Server User Guide, Version 7.6

Feature Description

Label Exceptions/Special

Movement CA

This feature affects CA-U.S. shipping only and is intended to make the

number of Consignee AWBs configurable. A new field, Suppress

Consignee Label, has been added to the Label Settings tab of the

FSMS Configuration Utility for Canadian origin meters only.

Rate All Services Request The Rate All Services transaction provides for the ability to receive rates

and service commitments for all available FedEx services in a single

Reply transaction. The transaction can be used to find a rate for all

available services given a range of parameters such as special services,

weight, dimensions, destination, etc.

A new transaction set has been provided for this feature. For more

information, see the FSMS TCR Version 7.6.

Rate Anywhere-To-

Anywhere (U.S. Domestic

List)

The ability to receive a rate quote from any U.S. origin to any U.S.

destination will be available in the Service Availability Request, Global

Ship Request, and Rate All Services transactions. The minimum data

required to receive a rate is the origin and destination state and postal

code. Returned rates will be based on selected packaging type, service

type, and special services.

Return List Rates for Bill

Recipient and 3

rd

Party

Billing for FedEx Express

This feature removes a current inconsistency between FedEx Express

and FedEx Ground rating. Currently, a rate will be returned for any

FedEx Ground shipment regardless of Payer, but Express will only

return a rate for Bill Sender. This feature will correct this inconsistency

so that only List rates are returned for Bill Recipient or Bill Sender, and

discount rates are only returned with Bill Sender for both FedEx Express

and FedEx Ground.

Dynamic Surcharging In order to more quickly support new surcharges, a new surcharging

format is being adopted. The new surcharge format will be based on

multiple occurrence fields rather than specific fields for each surcharge.

To use the Dynamic Surcharge feature, a checkbox was added to the

System Settings tab of the FSMS Configuration Utility. Checking this

box will cause surcharges to be returned in the Dynamic format. The

current format is the default format.

Patches & Service Pack

Support

FSMS v 7.6 introduces a new utility, the FSMS Console, which provides

additional information about installed services including: Base Version,

Patch Version, and Patch Application Date.

Patches will be created on a TBD schedule from the production issue

database. Service Packs will be cumulative, i.e. each subsequent

Service Pack will contain the fix or fixes in the previous Service Pack

and may also contain new features in addition to bug fixes.

Database

Duplication/Backup/

Failover

The Database Duplication/Backup/Failover feature allows a backup

server to function as a true backup to the Primary Server by writing the

contents of the Primary Server 's database to the backup in ten-second

intervals. Thus, the same meter numbers and tracking numbers are

stored on both servers. The Primary Server will also ensure all updates

downloaded are passed to the Secondary Server: URSA, rates, software

updates, and table updates.

What’s New

FedEx Ship Manager

®

Server User Guide, Version 7.6 15

Feature Description

Full Postal Validation All FedEx Postal Aware countries will now require the use of valid

country postal codes for the following entries:

• Sender/Shipper

• Recipient

• Importer Postal Code

• Broker

• Alternate Return Address

Failure to use a valid postal code will result in an error, and the shipment

will not be processed.

See the FedEx Service Reference Guide for a list of Postal Aware

countries.

Transactional Reprint of

FSMS Reports

This feature enhances the existing Label Reprint transaction to support

reprinting of FSMS produced reports. This transaction is now the Reprint

Transaction and supports printing both Ship Time and Close Time

reports.

Tunnel Client

Enhancements

Enhancements to the Tunnel Client will enable FSMS to detect and use

Internet proxy settings if a browser client (Internet Explorer or Netscape)

is installed and properly configured.

Adoption of UV SDK

(maintenance)

FSMS will replace the existing URSA Routing Service with a new URSA

Validate Software Development Kit (UV SDK). This is a maintenance

feature and transparent to the end user. Routing will continue to function

without change.

New Installation,

InstallShield v 9.0

FSMS v 7.6 is upgrading to the use of InstallShield v 9.0 that will allow

for custom installation options. Any option not installed during the initial

installation may be installed at a later time.

Dangerous Goods (DG)

Excepted Quantities for all

Shipments

This feature was first introduced in FSMS v 7.2 for use in Canadian

origin shipping only. It has been expanded in v 7.6 to allow any origin to

ship Dangerous Goods in Excepted Quantities. When shipping DG in

Excepted Quantities, no additional DG fields are required.

Refer to the International Air Transport Association (IATA) manual

for rules on qualifications for Excepted Quantities. No DG surcharges

will be assessed for Excepted Quantities shipments.

Dangerous Goods (DG)

Excepted Packages for

Radioactive Shipments

This feature allows customers to ship certain Dangerous Goods, as

specified by the International Air Transport Association (IATA)

manual, without assessing a DG surcharge.

Support ShipAlert

E-mail Message

The ShipAlert e-mail functionality has been enhanced to allow for the

delivery of a customer specified message with the ShipAlert e-mail

notification. A new field has been added to support this feature

enhancement.

Child Meter Online

Registration Transaction

Enhancements

The 035/135 Child Meter Online Registration transactions have been

enhanced to allow for the following fields to be included in the Request

transaction: 1148, 1149, 9744, 9746, 1201, 1154, and 1590.

What’s New

16 FedEx Ship Manager

®

Server User Guide, Version 7.6

Feature Description

Addition of Shipper E-mail

Address to the Auto

Configuration Utility (ACU)

A field has been added to the ACU meter Request utility to allow the

upload of the shipper e-mail address.

SIGNALS – FedEx Ground

Shipping Enhancements

SIGNALS is a collection of FedEx Ground specific business rule

changes that includes the following:

1. Support for the following CA taxes for all intra-CA FedEx Ground

shipments.

These taxes are currently supported for intra-CA FedEx Express

shipments:

• Harmonized Sales Tax

• Quebec Sales Tax

• Goods and Services Sales Tax

The taxes, if applicable, will be returned in the 120, 119, and 125

Reply transactions as part of the Total Surcharges field.

2. Ground EPDI File Handling Modifications:

• FSMS will no longer create Ground Electronic Package Data

Interchange (EPDI) files to upload FedEx Ground package data.

The creation of the EPDI files will be managed by one of the

FedEx mainframe servers. FSMS will now upload a Ground

Hourly Upload file on the same time interval as the Express

Hourly Upload file, every 30-120 minutes.

• The FSMS level EPDI Code is no longer required and will be

removed from the Meter Settings tab of the FSMS

Configuration Utility.

• The existing No Upload/No Ship (NUNS) functionality will now

apply to FedEx Ground shipments. If the NUNS checkbox is

checked and Ground Hourly Update (HU) files have been

created and not uploaded within a 72-hour period, FSMS

shipping will be disabled.

• FedEx Ground account numbers will no longer be editable from

within the Meter Settings tab of the FSMS Configuration Utility.

The FedEx Ground account number is assigned when a new

meter is obtained or when an existing meter is reconfigured via

the Auto Configuration Utility.

• The existing Ground Cycle Count field will no longer apply to the

file extension of the FSMS created EPDI file but will now only

apply to the Pickup Number of the Ground Pickup Manifest.

• The existing Force Close Time checkbox on the Shipper

Settings tab of the FSMS Configuration Utility has been

renamed Express Force Close Time, and a separate checkbox

titled Ground Force Close Time has been added for FedEx

Ground. The default time upon installation is 23:55.

• A new field has been added to the Configuration/Meter Query

Request transaction to allow the Ground Force Close time to be

configured via this transaction.

What’s New

FedEx Ship Manager

®

Server User Guide, Version 7.6 17

Feature Description

Revenue Interface Controls

(RIC)

The RIC initiative is FedEx’s response to the Sarbanes-Oxley Act

passed by Congress in 2004, and is designed to tighten various controls

on data transmitted to, received from, and managed by FedEx.

• Express tracking numbers will no longer be stored in the

C:\FedEx\FedEx_Airbill folder but will now be stored in the FSMS

database. A support-level password will be required to manually

change the tracking number range.

• FedEx Ground tracking numbers will no longer be stored in the

Registry but will now be stored in the FSMS database. A support-

level password will be required to manually change the tracking

number range.

• Meter Configuration Impacts – a meter can only be added once the

support-level password has been entered. Upon clicking the Add

button, a popup box will be displayed. Upon entering all information,

FSMS will attempt to retrieve existing meter information from FedEx

mainframe systems. New meters may be requested and configured

by using the FSMS Meter Registration Utility launched from the

desktop. In the event a meter cannot be added automatically, meter

information may be entered manually.

• The first meter entered into the FSMS Configuration Utility is the

Master meter. All subsequent meters are Child meters. To change a

meter designation requires entry of the support-level password.

• Any manual changes to configuration information on the Shipper

Settings tab of the FSMS Configuration Utility will be uploaded to

FedEx and shall overwrite existing data for the meter/account.

• FSMS will verify each configured meter as they are entered by

communicating with FedEx systems. If communications are not

enabled during the configuration process, FSMS will attempt to

verify them when communications are established.

Advanced Regulatory

Information (ARI)

FSMS is asked to support the new Customs regulations in Canada and

the U.S. by capturing additional shipment information and applicable

edits in the Global Ship Request transaction. For more specific

information, see the FSMS TCR Version 7.6.

What’s New

18 FedEx Ship Manager

®

Server User Guide, Version 7.6

Feature Description

Gilbraltar II This requirement is to remove the edit for Country of Ultimate

Destination as a required entry in the Global Ship Request transaction.

International Rules and Regulations:

Determine shipping choices based on rules and regulations of the

destination country.

Countries Available:

Support all countries in the Country of Manufacturer field, rather than

only those served by FedEx. All of the countries in the world will now be

valid countries for Country of Manufacture.

Country Specific Requirements include:

How the Commercial Invoice (CI) is required by the destination country,

i.e. hardcopy, letterhead, country-specific language, or Electronic

Commercial Invoice (ECI). There will be no change to the ECI logic or

the hardcopy CI logic.

FSMS introduces two new fields (CI Language Code and Destination

Country CI Indicator) in the Global Ship Request Reply in support of this

feature.

Support Country Name Aliases:

This feature displays the multiple countries in the country drop-down that

are identified with a single country code – i.e. Wales, Scotland, England

and Channel Islands all have a country code of GB. This new

functionality allows the user to easily determine the correct country code

based on the known country name.

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