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ooma Android Mobile App Shortcuts Owner's manual

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Android Mobile App Shortcuts Guide
700-0186-100
To print more copies go to http://ooma.com/ooma-office-user-guide
Getting Started
Logging in Tap the app’s icon
on your mobile device and log in using your
phonenumber,yourextension,andyourOomaOfceManagerpassword.
Changing password Tap
,thenProle,thenenteryourcurrentpasswordandyour
newpassword.TapConrm.
Calling mode Tap
, then Preferences, then Calling Mode:
• ChooseVoIPtocallwithyourphone’sWiFiordataconnection.
YoucanaccessOomaOfcefeatureslikecalltransferandholdmusic.
• Choose Cellulartocallwithyourphone’scellularminutes.
Callingonthismodeismorereliableifyouhaveastrongcellularsignal.
Logging out Tap
, then Prole, then Logout.
Making Calls
To an internal extension Tap ,
then
anddialtheextensionnumber.Alternatively,
tap ,
then
andselecttheextensionyouwishtodial.
To an external number
Use the dialer by tapping
,
then
and dialing the 10- or 11-digit
phonenumber.
Use your contact list by tapping
,
then
and selecting the contact
youwishtocall.
Use your list of favorite contacts by tapping
,
then
and selecting
thecontactyouwishtocall.
To an international number Tap ,
then
anddial011,thenthecountrycodeandphonenumber.
To emergency services Tap ,
then
anddial911.
Receiving Calls
Answer a call
Tap Acceptwhenacallcomesin.
Answer a call waiting
Tap Accepttoacceptanincomingcall.
Rejecting a call
Tap Ignoretorejectacall.
Ending Calls
To end a call
Tap .
Placing Calls on Hold
Putting a call on hold Tap
.Tap
againtotakethecalloffhold.
Three-Way Conferencing (cellular only)
Starting a conference call Whenyouhaveoneactivecall,tap toviewthedialer.Enterthesecond
number, then tap
whenthecallconnects.
Ending a conference call
Tap
onthecallyouwishtoend.Thesecondcallerwillremainontheline.
Transferring Calls (to VoIP)
Blind transfer Whenyouhaveanactivecall,tap
and choose To an extension.
Entertheextensionnumber.
To personal voicemail Whenyouhaveanactivecall,tap
and choose To my voicemail.
To another voicemail Whenyouhaveanactivecall,tap
and choose To an extension.
Entertheextensionnumber.
Call Forwarding
Turn on call forwarding Tap , then Preferences, then Call Forward.Ifyou’returningCallForwardingon,
entertheexternalnumberandchoosewhethertorequirekeypressonanswer.
Accessing and Updating Voicemail
Listening to voicemail Tap , then .Tapamessagetoselectit,thentap .
Marking voicemail as new Tap
, then .Tapamessagetoselectit,thentapMARK AS NEW
Deleting voicemail Tap
, then .Tapamessagetoselectit,thentap .
Android Mobile App Shortcut Guide
Getting Started
Logging in Tap the app’s icon
on your mobile device and log in using your
phonenumber,yourextension,andyourOomaOfceManagerpassword.
Changing password Tap
,thenProle,thenenteryourcurrentpasswordandyour
newpassword.TapConrm.
Calling mode Tap
, then Preferences, then Calling Mode:
• ChooseVoIPtocallwithyourphone’sWiFiordataconnection.
YoucanaccessOomaOfcefeatureslikecalltransferandholdmusic.
• Choose Cellulartocallwithyourphone’scellularminutes.
Callingonthismodeismorereliableifyouhaveastrongcellularsignal.
Logging out Tap
, then Prole, then Logout.
Making Calls
To an internal extension Tap ,
then
anddialtheextensionnumber.Alternatively,
tap ,
then
andselecttheextensionyouwishtodial.
To an external number
Use the dialer by tapping
,
then
and dialing the 10- or 11-digit
phonenumber.
Use your contact list by tapping
,
then
and selecting the contact
youwishtocall.
Use your list of favorite contacts by tapping
,
then
and selecting
thecontactyouwishtocall.
To an international number Tap ,
then
anddial011,thenthecountrycodeandphonenumber.
To emergency services Tap ,
then
anddial911.
Receiving Calls
Answer a call
Tap Acceptwhenacallcomesin.
Answer a call waiting
Tap Accepttoacceptanincomingcall.
Rejecting a call
Tap Ignoretorejectacall.
Ending Calls
To end a call
Tap .
Placing Calls on Hold
Putting a call on hold Whenonanactivecall,tap
.Tap
againtotakethecalloffhold.
Three-Way Conferencing (cellular mode only)
Starting a conference call Whenyouhaveoneactivecall,tap toviewthedialer.Enterthesecond
number, then tap
whenthecallconnects.
Ending a conference call
Selectthecallyouwishtoendandtap
onthecallyouwishtoend.
Thesecondcallerwillremainontheline.
Transferring Calls (to VoIP)
Blind transfer Whenyouhaveanactivecall,tap
and choose To an extension.
Entertheextensionnumber.
To personal voicemail Whenyouhaveanactivecall,tap
and choose To my voicemail.
To another voicemail Whenyouhaveanactivecall,tap
and choose To an extension.
Entertheextensionnumber.
Call Forwarding
Turn on call forwarding Tap , then Preferences, then Call Forward.Ifyou’returningCallForwardingon,
entertheexternalnumberandchoosewhethertorequirekeypressonanswer.
Accessing and Updating Voicemail
Listening to voicemail Tap , then .Tapamessagetoselectit,thentap .
Marking voicemail as new Tap
, then .Tapamessagetoselectit,thentapMARK AS NEW.
Deleting voicemail Tap
, then .Tapamessagetoselectit,thentap .
700-0186-100
To print more copies go to http://ooma.com/ooma-office-user-guide
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