PGP Endpoint Application Control 4.4 SR5 User guide

User Guide

PGP Endpoint Application Control 4.4 SR5

PGP Endpoint Application Control

- 2 -

- 3 -

Notices

Version Information

PGP Endpoint Application Control User Guide - PGP Endpoint Application Control Version 4.4SR5 - Released:

September 2010

Document Number: 02_104P_4.4SR5_102711507

Copyright Information

Copyright

©

transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written

permission of PGP Corporation.

Trademark Information

PGP, Pretty Good Privacy, and the PGP logo are registered trademarks of PGP Corporation in the US and other

countries. IDEA is a trademark of Ascom Tech AG. Windows and ActiveX are registered trademarks of Microsoft

Corporation. AOL is a registered trademark, and AOL Instant Messenger is a trademark, of America Online, Inc.

Red Hat and Red Hat Linux are trademarks or registered trademarks of Red Hat, Inc. Linux is a registered trademark

of Linus Torvalds. Solaris is a trademark or registered trademark of Sun Microsystems, Inc. AIX is a trademark or

registered trademark of International Business Machines Corporation. HP-UX is a trademark or registered trademark

of Hewlett-Packard Company. SSH and Secure Shell are trademarks of SSH Communications Security, Inc.

Rendezvous and Mac OS X are trademarks or registered trademarks of Apple Computer, Inc. All other registered

and unregistered trademarks in this document are the sole property of their respective owners.

Licensing and Patent Information

The IDEA cryptographic cipher described in U.S. patent number 5,214,703 is licensed from Ascom Tech AG. The

CAST-128 encryption algorithm, implemented from RFC 2144, is available worldwide on a royalty-free basis for

commercial and non-commercial uses. PGP Corporation has secured a license to the patent rights contained in the

patent application Serial Number 10/655,563 by The Regents of the University of California, entitled Block Cipher

Mode of Operation for Constructing a Wide-blocksize block Cipher from a Conventional Block Cipher. Some third-

party software included in PGP Universal Server is licensed under the GNU General Public License (GPL). PGP

Universal Server as a whole is not licensed under the GPL. If you would like a copy of the source code for the GPL

software included in PGP Universal Server, contact PGP Support (http://www.pgp.com/support). PGP Corporation

may have patents and/or pending patent applications covering subject matter in this software or its documentation;

the furnishing of this software or documentation does not give you any license to these patents.

Acknowledgements

This product includes or may include:

• The Zip and ZLib compression code, created by Mark Adler and Jean-Loup Gailly, is used with permission from

the free Info-ZIP implementation, developed by zlib (http://www.zlib.net). • Libxml2, the XML C parser and

toolkit developed for the Gnome project and distributed and copyrighted under the MIT License found at http://

www.opensource.org/licenses/mit-license.html. Copyright

©

2007 by the Open Source Initiative. • bzip2 1.0, a freely

available high-quality data compressor, is copyrighted by Julian Seward,

©

1996-2005. • Application server (http://

jakarta.apache.org/), web server (http://www.apache.org/), Jakarta Commons (http://jakarta.apache.org/commons/

license.html) and log4j, a Java-based library used to parse HTML, developed by the Apache Software Foundation.

The license is at www.apache.org/licenses/LICENSE-2.0.txt. • Castor, an open-source, databinding framework

for moving data from XML to Java programming language objects and from Java to databases, is released by the

ExoLab Group under an Apache 2.0-style license, available at http://www.castor.org/license.html. • Xalan, an open-

source software library from the Apache Software Foundation that implements the XSLT XML transformation

PGP Endpoint Application Control

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language and the XPath XML query language, is released under the Apache Software License, version 1.1, available

at http://xml.apache.org/xalan-j/#license1.1. • Apache Axis is an implementation of the SOAP (“Simple Object

Access Protocol”) used for communications between various PGP products is provided under the Apache license

found at http://www.apache.org/licenses/LICENSE-2.0.txt. • mx4j, an open-source implementation of the Java

Management Extensions (JMX), is released under an Apache-style license, available at http://mx4j.sourceforge.net/

docs/ch01s06.html. • jpeglib version 6a is based in part on the work of the Independent JPEG Group. (http://

www.ijg.org/) • libxslt the XSLT C library developed for the GNOME project and used for XML transformations

is distributed under the MIT License http://www.opensource.org/licenses/mit-license.html. • PCRE version 4.5

Perl regular expression compiler, copyrighted and distributed by University of Cambridge.

©

1997-2006. The

license agreement is at http://www.pcre.org/license.txt. • BIND Balanced Binary Tree Library and Domain Name

System (DNS) protocols developed and copyrighted by Internet Systems Consortium, Inc. (http://www.isc.org)

• Free BSD implementation of daemon developed by The FreeBSD Project,

©

1994-2006. • Simple Network

Management Protocol Library developed and copyrighted by Carnegie Mellon University

©

1989, 1991, 1992,

Networks Associates Technology, Inc,

©

2001- 2003, Cambridge Broadband Ltd.

©

2001- 2003, Sun Microsystems,

Inc.,

©

2003, Sparta, Inc,

©

2003-2006, Cisco, Inc and Information Network Center of Beijing University of Posts

and Telecommunications,

©

2004. The license agreement for these is at http://net-snmp.sourceforge.net/about/

license.html. • NTP version 4.2 developed by Network Time Protocol and copyrighted to various contributors.

• Lightweight Directory Access Protocol developed and copyrighted by OpenLDAP Foundation. OpenLDAP is

an open-source implementation of the Lightweight Directory Access Protocol (LDAP). Copyright

©

1999-2003,

The OpenLDAP Foundation. The license agreement is at http://www.openldap.org/software/release/license.html.

• Secure shell OpenSSH version 4.2.1 developed by OpenBSD project is released by the OpenBSD Project under

a BSD-style license, available at http://www.openbsd.org/cgibin/cvsweb/src/usr.bin/ssh/LICENCE?rev=HEAD.

• PC/SC Lite is a free implementation of PC/SC, a specification for SmartCard integration is released under the

BSD license. • Postfix, an open source mail transfer agent (MTA), is released under the IBM Public License 1.0,

available at http://www.opensource.org/licenses/ibmpl.php. • PostgreSQL, a free software object-relational database

management system, is released under a BSD-style license, available at http://www.postgresql.org/about/licence. •

PostgreSQL JDBC driver, a free Java program used to connect to a PostgreSQL database using standard, database

license, available at http://jdbc.postgresql.org/license.html. • PostgreSQL Regular Expression Library, a free

software object-relational database management system, is released under a BSD-style license, available at http://

www.postgresql.org/about/licence. • 21.vixie-cron is the Vixie version of cron, a standard UNIX daemon that runs

specified programs at scheduled times. Copyright

©

1993, 1994 by Paul Vixie; used by permission. • JacORB, a Java

object used to facilitate communication between processes written in Java and the data layer, is open source licensed

under the GNU Library General Public License (LGPL) available at http://www.jacorb.org/lgpl.html. Copyright

©

2006 The JacORB Project. • TAO (The ACE ORB) is an open-source implementation of a CORBA Object Request

Broker (ORB), and is used for communication between processes written in C/C++ and the data layer. Copyright

Irvine, and Vanderbilt University. The open source software license is available at http://www.cs.wustl.edu/

~schmidt/ACEcopying. html. • libcURL, a library for downloading files via common network services, is open

source software provided under a MIT/X derivate license available at http://curl.haxx.se/docs/copyright.html.

a BSD-style license, available at http://thunk.org/hg/e2fsprogs/?file/fe55db3e508c/lib/uuid/COPYING. Copyright

of the GNU Free Documentation License available at http://directory.fsf.org/libs/COPYING.DOC. Copyright

©

2000-2003 Free Software Foundation, Inc. • gSOAP, a development tool for Windows clients to communicate with

the Intel Corporation AMT chipset on a motherboard, is distributed under the GNU Public License, available at

Notices

- 5 -

http://www.cs.fsu.edu/~engelen/soaplicense.html. • Windows Template Library (WRT) is used for developing user

interface components and is distributed under the Common Public License v1.0 found at http://opensource.org/

licenses/cpl1.0.php. • The Perl Kit provides several independent utilities used to automate a variety of maintenance

functions and is provided under the Perl Artistic License, found at http://www.perl.com/pub/a/language/misc/

Artistic.html.

Export Information

Export of this software and documentation may be subject to compliance with the rules and regulations promulgated

from time to time by the Bureau of Export Administration, United States Department of Commerce, which restricts

the export and re-export of certain products and technical data.

Limitations

The software provided with this documentation is licensed to you for your individual use under the terms of the End

User License Agreement provided with the software. The information in this document is subject to change without

notice. PGP Corporation does not warrant that the information meets your requirements or that the information is

free of errors. The information may include technical inaccuracies or typographical errors. Changes may be made to

the information and incorporated in new editions of this document, if and when made available by PGP Corporation.

PGP Endpoint Application Control

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Table of Contents

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Table of Contents

Preface: About This Document................................................................................................................................11

Typographical Conventions........................................................................................................................................................11

Getting Assistance......................................................................................................................................................................11

Chapter 1: PGP Endpoint Application Control Overview................................................................................... 13

Product Overview.......................................................................................................................................................................14

Application Control Server, Database and Client Process........................................................................................................16

System Requirements.................................................................................................................................................................16

Minimum Hardware Requirements......................................................................................................................................17

Supported Operating Systems..............................................................................................................................................18

Supported Databases............................................................................................................................................................21

Other Software Requirements..............................................................................................................................................21

Recommended Configuration.............................................................................................................................................. 22

Client Supported Languages................................................................................................................................................22

Chapter 2: Using Application Control....................................................................................................................23

Getting Started with PGP Endpoint Application Control......................................................................................................... 23

The File Authorization Setup Process.......................................................................................................................................24

Accessing the Management Server Console............................................................................................................................. 26

Logging In to the Management Server Console.................................................................................................................26

Logging Out of the Management Server Console..............................................................................................................27

Common Functions within the Management Server Console...................................................................................................27

Viewing the Management Server Console..........................................................................................................................27

Common Conventions..........................................................................................................................................................28

Using the Management Server Console Control Panel.......................................................................................................29

Resizing and Repositioning Panels..................................................................................................................................... 29

Organizing Columns for Display.........................................................................................................................................30

Using the File Menu............................................................................................................................................................31

Using the View Menu..........................................................................................................................................................31

Using the Tools Menu.........................................................................................................................................................32

Using the Reports Menu......................................................................................................................................................33

Using the Explorer Menu....................................................................................................................................................33

Using the Window Menu.................................................................................................................................................... 34

Using the Help Menu.......................................................................................................................................................... 34

PGP Endpoint Application Control

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PGP Endpoint Application Control Modules......................................................................................................................35

License Expiration......................................................................................................................................................................35

Chapter 3: Using the Authorization Wizard..........................................................................................................37

Working with the Authorization Wizard...................................................................................................................................37

Authorizing Executable Files...............................................................................................................................................38

Chapter 4: Using Modules........................................................................................................................................43

Working with Scan Explorer.....................................................................................................................................................44

Creating a File Scanning Template ....................................................................................................................................44

Scanning Files on a Client Computer.................................................................................................................................47

Comparing Scans................................................................................................................................................................. 49

Modifying File Authorization..............................................................................................................................................51

Local Authorization............................................................................................................................................................. 51

Working with the Exe Explorer ............................................................................................................................................... 53

Setting Up the Exe Explorer Default Options.................................................................................................................... 53

Adding a File Group............................................................................................................................................................54

Renaming a File Group....................................................................................................................................................... 55

Deleting a File Group..........................................................................................................................................................56

Working with User Explorer..................................................................................................................................................... 56

About File Groups............................................................................................................................................................... 56

File Group by User Tab.....................................................................................................................................................57

The User by File Group Tab...............................................................................................................................................61

Working with Database Explorer.............................................................................................................................................. 63

The Files Tab.......................................................................................................................................................................65

The Groups Tab...................................................................................................................................................................68

Working with Log Explorer.......................................................................................................................................................70

The Log Explorer Window..................................................................................................................................................71

Navigation Control Bar........................................................................................................................................................71

Column Headers...................................................................................................................................................................72

Log Explorer Templates...................................................................................................................................................... 79

Select and Edit Templates Dialog.......................................................................................................................................84

Template Settings Dialog.....................................................................................................................................................87

Criteria/Properties Panel...................................................................................................................................................... 98

Results Panel/Custom Report Contents...............................................................................................................................98

Upload Latest Log Files....................................................................................................................................................102

Chapter 5: Using Tools........................................................................................................................................... 105

Table of Contents

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Synchronizing Domains........................................................................................................................................................... 106

Synchronizing Domain Members......................................................................................................................................106

Synchronizing Domain Users............................................................................................................................................107

Database Clean Up...................................................................................................................................................................107

Deleting Database Records................................................................................................................................................108

Defining User Access...............................................................................................................................................................109

Assigning Administrators...................................................................................................................................................110

Defining Administrator Roles............................................................................................................................................111

Assigning Administrator Roles..........................................................................................................................................113

Defining Default Options.........................................................................................................................................................114

Default Options Page.........................................................................................................................................................114

Default Option Precedence Rules......................................................................................................................................121

Changing Default Options.................................................................................................................................................127

Managing Path Rules............................................................................................................................................................... 127

Creating a Path Rule for All Users...................................................................................................................................129

Creating a Path Rule for a User or User Group...............................................................................................................132

Modifying a Path Rule...................................................................................................................................................... 135

Deleting a Path Rule..........................................................................................................................................................137

Defining a Trusted Owner.................................................................................................................................................138

Deleting a Trusted Owner................................................................................................................................................. 140

Defining Spread Check............................................................................................................................................................141

Enabling Spread Check......................................................................................................................................................141

Sending File Authorization Updates to Computers.................................................................................................................142

Sending Updates to All Computers...................................................................................................................................142

Sending Updates to a Single Computer............................................................................................................................142

Working with Standard File Definitions................................................................................................................................. 143

Importing Standard File Definitions..................................................................................................................................144

Exporting File Authorization Settings.....................................................................................................................................145

Exporting Settings..............................................................................................................................................................146

Importing Settings..............................................................................................................................................................146

Working with Endpoint Maintenance......................................................................................................................................147

Creating Endpoint Maintenance Tickets........................................................................................................................... 148

Chapter 6: Using Reports.......................................................................................................................................151

About Reports...........................................................................................................................................................................151

Reporting by User Role...........................................................................................................................................................151

Working with Reports..............................................................................................................................................................152

PGP Endpoint Application Control

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Opening a Report...............................................................................................................................................................152

Closing a Report................................................................................................................................................................ 152

Saving a Report..................................................................................................................................................................152

Printing a Report................................................................................................................................................................153

Available Reports...............................................................................................................................................................153

File Groups by User.......................................................................................................................................................... 154

User by File Group............................................................................................................................................................155

User Options.......................................................................................................................................................................156

Machine Options................................................................................................................................................................157

Client Status....................................................................................................................................................................... 158

Server Settings................................................................................................................................................................... 159

Chapter 7: Using PGP Endpoint Client Deployment..........................................................................................161

PGP Endpoint Client Deployment Window............................................................................................................................162

Packages Panel...................................................................................................................................................................162

Packages Menu...................................................................................................................................................................163

Computers Panel................................................................................................................................................................ 163

Computers Menu................................................................................................................................................................164

Creating Deployment Packages............................................................................................................................................... 165

Adding Computers....................................................................................................................................................................168

Deploying Packages................................................................................................................................................................. 170

Querying Client Status.............................................................................................................................................................174

Appendix A: PGP Endpoint Administrative Tools..............................................................................................177

Using the PGP Endpoint Authorization Service Tool.............................................................................................................177

Scheduling Domain Synchronization.......................................................................................................................................181

Manage Administrator Rights..................................................................................................................................................183

Using PGP Endpoint with Novell........................................................................................................................................... 184

Using Novell Shared Data File Directory.........................................................................................................................184

Running the Novell Synchronization Script......................................................................................................................185

Opening Firewall Ports............................................................................................................................................................ 186

Open Ports by Firewall Exception.................................................................................................................................... 186

Open Ports by Active Directory Policy............................................................................................................................ 187

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Preface

About This Document

This User Guide is a resource written for all users of PGP Endpoint Application Control 4.4 SR5. This document

defines the concepts and procedures for installing, configuring, implementing, and using PGP Endpoint

Application Control 4.4 SR5.

Tip:

PGP documentation is updated on a regular basis. To acquire the latest version of this or any other published

document, please refer to the PGP Support Portal Web Site (https://support.pgp.com).

Typographical Conventions

The following conventions are used throughout this documentation to help you identify various information

types.

Table 1: Typographical Conventions

Convention Usage

bold Buttons, menu items, window and screen objects.

bold italics

Wizard names, window names, and page names.

italics New terms, options, and variables.

MONOSPACE UPPERCASE Keyboard keys.

BOLD UPPERCASE SQL Commands.

monospace File names, path names, programs, executables, command syntax, and

property names.

Getting Assistance

Getting Product Information

Unless otherwise noted, the product documentation is provided as Adobe Acrobat PDF files that are installed

with PGP Endpoint. Online help is available within the PGP Endpoint product. Release notes are also available,

which may have last-minute information not found in the product documentation.

PGP Endpoint Application Control

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Contacting Technical Support

• To learn about PGP support options and how to contact PGP Technical Support, please visit the PGP

Corporation Support Home Page (http://www.pgp.com/support).

• To access the PGP Support Knowledge Base or request PGP Technical Support, please visit PGP Support

Portal Web Site (https://support.pgp.com).

Note:

You may access portions of the PGP Support Knowledge Base without a support agreement; however, you

must have a valid support agreement to request Technical Support.

• For any other contacts at PGP Corporation, please visit the PGP Contacts Page (http://www.pgp.com/

company/contact/index.html).

• For general information about PGP Corporation, please visit the PGP Web Site (http://www.pgp.com).

• To access the PGP Support forums, please visit PGP Support (http://forums.pgpsupport.com). These are user

community support forums hosted by PGP Corporation.

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Chapter

1

PGP Endpoint Application Control Overview

In this chapter:

• Product Overview

• Application Control Server,

Database and Client Process

• System Requirements

PGP offers a complete portfolio of solutions for controlling the use of

software applications and devices in your computing environment.

PGP Endpoint solutions include:

• PGP Endpoint Device Control, which prevents unauthorized

transfer of applications and data by controlling access to input and

output devices, such as memory sticks, modems, and PDAs.

• PGP Endpoint Device Control client for Embedded Devices, which

moves beyond the traditional desktop and laptop endpoints to a

variety of platforms that include ATMs, industrial robotics, thin

clients, set-top boxes, network area storage devices and the myriad

of other systems running Microsoft

®

Windows XP

®

Embedded.

• PGP Endpoint Application Control, which delivers granular control

of application execution in an enterprise environment.

• PGP Endpoint Application Control Terminal Services Edition,

which extends application control to Citrix

®

or Microsoft Terminal

Services

®

environments that share applications among multiple

users.

• PGP Endpoint Application Control Server Edition, which delivers

application control to protect enterprise servers, such as web

servers, e-mail servers, and database servers.

PGP Endpoint Application Control

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Product Overview

PGP Endpoint software is based on a multi-tier software architecture that processes and stores data for

Application Control and Device Control. Users can interact with the application through the client interface. A

separate Management Server Console provides a user interface for network administrators.

The primary components of the PGP Endpoint Application Control solution are:

• The Application Control database which serves as the central repository of authorization information for

devices and applications.

• One or more Administration Servers that communicate between the database, the protected clients, and the

Management Server Console.

• The Management Server Console, which provides the administrative user interface for the Administration

Server.

• The Application Control client, which is installed on each computer, either endpoint or server, that you want

to protect.

PGP Endpoint Application Control Overview

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The following figure illustrates the relationships between the PGP Endpoint components.

Figure 1: Application Control Component Relationships

PGP Endpoint Application Control

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Application Control Server, Database and Client Process

The Administration Server communicates between the database and the protected client computers.

The following describes the communication process flow between the Administration Servers, database, and

clients when using Application Control.

Figure 2: Application Control Process Flow

System Requirements

The following sections describe the minimum system requirements necessary for successful installation of PGP

Endpoint and the languages supported by the client.

The listed specifications are a minimum; larger network environments, may require additional hardware and

software resources. The system requirements for PGP Endpoint are listed in the following topics.

PGP Endpoint Application Control Overview

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Minimum Hardware Requirements

The minimum PGP Endpoint hardware requirements depend upon your service network environment, including

the type of database supported, the number of Administration Servers you need to support a distributed network,

and the number of subscribed clients.

The hardware requirements for PGP Endpoint vary depending upon the number of servers and clients you

manage. The following minimum hardware requirements will support up to:

• 200 connected PGP Endpoint clients for PGP Endpoint Device Control

• 50 connected PGP Endpoint clients for PGP Endpoint Application Control

Table 2: Minimum Hardware Requirements

PGP Endpoint Component Requirement

Database

• 1 GB (4 GB recommended) memory

• Pentium

®

Dual-Core CPU processor or AMD equivalent

• 3 GB minimum hard disk drive

• 100 MBits/s NIC

Administration Server

• 512 MB (1 GB recommended) memory

• Pentium

®

Dual-Core CPU or AMD equivalent

• 3 GB minimum hard disk drive

• 100 MBits/s NIC

Management Server Console

• 512 MB (1 GB recommended) memory

• 15 MB hard disk drive for installation, and 150 MB additional for

application files

• 1024 by 768 pixels for display

Client

• 256 MB (1 GB recommended) memory

• 10 MB hard disk drive for installation, and several additional GB for

full shadowing feature of PGP Endpoint Device Control

• 100 MBits/s NIC

PGP Endpoint Application Control

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Supported Operating Systems

PGP Endpoint supports multiple Microsoft Windows operations systems for the Administration Server,

Management Server Console, database, and client.

The operating system requirements for PGP Endpoint components are outlined as follows.

Table 3: Operating System Requirements

PGP Endpoint Component Requirement

Database One of the following:

• Microsoft Windows

®

XP Professional Service Pack 2 or higher

(SP2+) (32-bit)

• Windows XP Service Pack 2 (SP2) (64-bit)

• Microsoft Windows Server 2003, Standard Edition with Service

Pack 2 (SP2) or later (32-bit)

• Microsoft Windows Server 2003, Enterprise Edition with SP2

or later (32-bit)

• Microsoft Windows Server 2008, Standard Edition with SP2 or

later (32-bit and 64-bit)

• Microsoft Windows Server 2008, Enterprise Edition with SP2

or later (32-bit and 64-bit)

• Microsoft Windows Server 2008 R2 (64 bit only)

Administration Server One of the following:

• Windows Server 2003, Standard Edition with SP2 or later (32-

bit)

• Windows Server 2003, Enterprise Edition with SP2 or later (32-

bit)

• Windows Server 2008, Standard Edition with SP2 or later (32-

bit and 64-bit)

• Windows Server 2008, Enterprise Edition with SP2 or later (32-

bit and 64-bit)

• Windows Server 2008 R2 (64 bit only)

PGP Endpoint Application Control Overview

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PGP Endpoint Component Requirement

Management Server Console One of the following:

• Windows XP Professional SP2+ (32-bit)

• Windows Server 2003, Standard Edition with SP2 or later (32-

bit)

• Windows Server 2003, Enterprise Edition with SP2 or later (32-

bit)

• Windows Server 2008, Standard Edition with SP2 or later (32-

bit and 64-bit)

• Windows Server 2008, Enterprise Edition with SP2 or later (32-

bit and 64-bit)

• Windows Server 2008 R2 (64 bit only)

• Microsoft Windows Vista

™

SP1+ (32- and 64-bit)

• Microsoft Windows 7 (32- and 64-bit)

PGP Endpoint Application Control

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PGP Endpoint Component Requirement

Client One of the following:

• Microsoft Windows

®

Server 2000 Service Pack 4 or higher

(SP4+) (32-bit)

• Microsoft Windows 2000 Professional SP4+ (32-bit)

• Microsoft Windows XP Professional Service Pack 2 or higher

(SP2+) (32- and 64-bit)

• Windows Server 2003, Standard Edition with SP2 or later (32-

bit)

• Windows Server 2003, Enterprise Edition with SP2 or later (32-

bit)

• Windows Server 2008, Standard Edition with SP2 or later (32-

bit and 64-bit)

• Windows Server 2008, Enterprise Edition with SP2 or later (32-

bit and 64-bit)

• Windows Server 2008 R2 (64 bit only)

• Windows Vista SP1+ (32- and 64-bit)

• Windows 7 (32- and 64-bit)

• Microsoft Windows XP Embedded (XPe) Service Pack 2 (SP2)

(32-bit)

• Microsoft Windows Embedded Point of Service (WEPOS) (32-

bit)

• Microsoft Windows XP Tablet PC Edition (32-bit)

• Citrix Access Gateway

™

4.5

• Citrix Presentation Server

™

4.0 for Windows Server 2003 SP1/

SR2+ (32-bit)

• Citrix Presentation Server 4.5 for Windows Server 2003 SP1/

SR2+ (32- and 64-bit)

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