CyberData 011375 Operations Guide

Network Dual Door Strike

Intermediate Relay Module



Operations Guide

Part #011375

Document Part #931208F

for Firmware Version 4.8

CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

The IP Endpoint Company

Operation Guide 931208F CyberData Corporation

VoIP Outdoor Intercom Operations Guide 931208F

Part # 011375

COPYRIGHT NOTICE:

This manual and related materials are the copyrighted property of CyberData Corporation. No part of

this manual or related materials may be reproduced or transmitted, in any form or by any means

(except for internal use by licensed customers), without prior express written permission of

CyberData Corporation. This manual, and the products, software, firmware, and/or hardware

described in this manual are the property of CyberData Corporation, provided under the terms of an

agreement between CyberData Corporation and recipient of this manual, and their use is subject to

that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by

CyberData Corporation, CyberData Corporation makes no representation or warranty, express or

implied, including any warranty or merchantability or fitness for any purpose, with respect to this

manual or the products, software, firmware, and/or hardware described herein, and CyberData

Corporation assumes no liability for damages or claims resulting from any use of this manual or such

products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make

changes, without notice, to this manual and to any such product, software, firmware, and/or

hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are

subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)

“open source” or “free software” licenses. Some of this Open Source Software may be owned by third

parties. Open Source Software is not subject to the terms and conditions of the CyberData

COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open

Source Software is determined by the terms of the GPL, LGPL, or third party, according to who

licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is

copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,

modified, reverse-engineered, or otherwise altered without explicit written permission from

CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are

trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be

the trademarks or registered trademarks of their respective owners.

Technical Support 



The fastest way to get technical support for your VoIP product is to

submit a VoIP Technical Support form at the following website:

http://support.cyberdata.net/



Phone: (831) 373-2601, Ext. 333

Email: [email protected]

Fax: (831) 373-4193

Company and product information is at www.cyberdata.net.

The IP Endpoint Company

Operation Guide 931208F CyberData Corporation

Revision Information

Revision 931208F, which corresponds to firmware version 4.8, was released on May 30, 2017 and

has the following changes:

• Updates Figure 2-1, "DSR Page (not associated with any DSRs)"

• Updates Figure 2-5, "DSR Page (Manual Mode)"

• Updates Figure 2-6, "DSR Page (Automatic Mode)"

• Updates Figure 2-7, "DSR Page (Single DSR Mode)"

Browsers Supported

The following browsers have been tested against firmware version 4.8:

• Internet Explorer (version: 10)

• Firefox (also called Mozilla Firefox) (version: 33.0)

• Chrome (version 48.0.2564.116)

• Opera (version 12.16)

• Safari (version: 5.1.7)

CyberData Corporation 931208F Operation Guide

Pictorial Alert Icons

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or

serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or

serious injury.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or

moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues

of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and

health practices and determine the applicability of regulatory limitations prior to use. Potential safety

hazards are identified in this manual through the use of words Danger, Warning, and Caution, the

specific hazard type, and pictorial alert icons.

General Alert

This pictorial alert indicates a potentially hazardous situation. This alert will be

followed by a hazard level heading and more specific information about the hazard.

Ground

This pictorial alert indicates the Earth grounding connection point.

GENERAL ALERT

CyberData Corporation 931208F Operation Guide

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has

two blades with one wider than the other. A grounding type plug has two blades and a third

grounding prong. The wide blade or the third prong are provided for your safety. If the provided

plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience

receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has

been damaged in any way, such as power-supply cord or plug is damaged, liquid has been

spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or

moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

14. WARNING: The device enclosure is not rated for any AC voltages!

Warning

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to

the floor/wall in accordance with the installation instructions.

Warning

The PoE connector is intended for intra-building connections only and does not

route to the outside plant.

GENERAL ALERT

i

Operation Guide 931208F CyberData Corporation

Contents

Chapter 1 Product Overview and Setup 1

1.1 Introduction ...............................................................................................................................1

1.2 Parts List ..................................................................................................................................1

1.3 Specifications ...........................................................................................................................1

1.4 Dimensions ...............................................................................................................................2

1.5 Assembly ..................................................................................................................................2

1.6 LED Behavior ...........................................................................................................................3

1.7 Wiring the Network Dual Door Strike Intermediate Relay Module ............................................4

1.7.1 Network Dual Door Strike Relay Wiring Diagram with External Power Source ..............4

1.7.2 Network Dual Door Strike Relay Wiring Diagram Using PoE .........................................5

1.8 Terminal Block Wiring Connections ..........................................................................................6

1.9 Jumper Definitions ....................................................................................................................8

1.10 Reset to Factory Defaults .......................................................................................................9

1.11 Connection Overview ...........................................................................................................15

Chapter 2 Configure the Door Strike Relay 16

2.0.1 Dual DSR Mode Setting Modes ...................................................................................19

2.0.2 Manual Mode ................................................................................................................21

2.0.3 Automatic Mode ...........................................................................................................25

2.0.4 Single DSR Mode .........................................................................................................28

2.0.5 Configure the Device (on the DSR page) .....................................................................31

Chapter 3 Networked Door Strike Configuration Utility 35

3.1 Introduction .............................................................................................................................35

3.2 Installation ..............................................................................................................................35

3.3 Main Dialog ............................................................................................................................36

3.4 Discovery Dialog .....................................................................................................................37

3.4.1 Configuration Dialog .....................................................................................................38

3.4.2 Configuration Updated Dialog ......................................................................................39

3.5 Test Monitor Dialog .................................................................................................................40

3.5.1 Selected Device Encryption Key ..................................................................................40

3.5.2 Test Monitor Dialog .......................................................................................................41

Appendix A Troubleshooting/Technical Support 47

A.1 Frequently Asked Questions (FAQ) ........................................................................................47

A.2 Documentation .......................................................................................................................47

A.3 Contact Information ................................................................................................................48

A.4 Warranty and RMA Information ..............................................................................................48

Index 49

1

Operation Guide 931208F CyberData Corporation

1 Product Overview and Setup

1.1 Introduction

The Network Dual Door Strike Intermediate Relay Module is a network device designed to control an

electronic door strike. The door strike relay (DSR) is meant to be used as a replacement for (or an

addition to) the on-board relay. In addition to being a drop-in 12 Amp relay, the DSR can monitor and

record when the door is open or closed. The DSR can be configured to respond to DTMF code and

call events.

The Network Dual Door Strike Intermediate Relay Module can be accessed in the following ways:

• Through the web interface of a CyberData device, as described in Chapter 2, "Configure the

Door Strike Relay"

• Through the Windows utility that is outlined in Chapter 3, "Networked Door Strike Configuration

Utility", and which is available for download by completing the following steps:

1. Go to the following URL:

http://www.cyberdata.net/voip/011375/

2. Click on the FAQs tab.

• Directly, with the commands described in document 930906, “Networked Door Strike Relay

Module-Message Format Specification,” which is available for download by completing the

following steps:

1. Go to the following URL:

http://www.cyberdata.net/voip/011375/

2. Click on the Downloads tab.

1.2 Parts List

• (1) Network Dual Door Strike Intermediate Relay Module

• (1) Accessory Kit

• (2) Cable Clamps

1.3 Specifications

Specifications

Power Input PoE IEEE 802.3af

Operating temperature -10

o

C to 50

o

C (14

o

F to 122

o

F)

Relay Voltage/Current 12 A @ 250 VAC / 12 A @ 24 VDC

Product Overview and Setup

Dimensions

Operation Guide 931208F CyberData Corporation

2

1.4 Dimensions

1.5 Assembly

(2 Places)

Mounting Holes t #6 to #8 Screw

Dimensions are in Inches [Millimeter]

6.1 [154.9]

6.6 [167.3]

1.8 [46.6]

4.3 [110.2]

2.2 [55.1]

ø0.2 [ø4.8]

Tools required for assembly:

A 3.17-mm (1/8-inch) flat

blade screwdriver for the

terminal block screws

A size 1 Phillips screwdriver

for the Door Strike Relay

Module Cover Screws

A size 1 Phillips screwdriver for the

Door Strike Relay Module Cover screws

A 3.17 mm (1/8-inch) flat blade

screwdriver for the terminal

block screws

Product Overview and Setup

LED Behavior

Operation Guide 931208F CyberData Corporation

3

1.6 LED Behavior

Status and Link LEDs (at J1):

LED Behavior Means

The AMBER Status LED is on and the GREEN Link LED

is on and blinking.

No fault detected. The device is on the network and the device is

not active.

Note: On boot, within approximately three seconds, the AMBER Status LED and the GREEN Link LED come on with the

GREEN Link LED beginning to blink almost immediately.

Board LED (DS1):

LED Behavior Means

On and solid RED No fault detected. A relay is not engaged.

On and solid GREEN No fault detected. A relay is engaged.

One long RED flash and a short RED flash Device hardware fault, communication error

One long RED fla

sh and one short AMBER flash Device hardware fault, communication error

One long RED fla

sh and two short AMBER flashes Device hardware fault, memory error

One long RED fla

sh and three short AMBER flashes Device hardware fault, fuse

One short RED fla

sh and one short AMBER flash Network address, DHCP Issue

Note: On bo

ot, the board LED blinks RED once, and then remains on and solid RED until a relay is engaged.

See Tabl e 1-1 and Figure 1-1 for the meaning of the device’s LED behavior.

Figure 1-1. LEDs

Table 1-1. LED Behavior

Board LED (DS1)

(RED or GREEN)

AMBER Status LED

GREEN Link LED

Product Overview and Setup

Wiring the Network Dual Door Strike Intermediate Relay Module

Operation Guide 931208F CyberData Corporation

4

1.7 Wiring the Network Dual Door Strike Intermediate

Relay Module

1.7.1 Network Dual Door Strike Relay Wiring Diagram with External Power

Source

For wiring an electronic door strike to work over a network, we recommend the use of our external

Networked Dual Door Strike Intermediate Relay (CD# 011375).

This product provides an easier method of connecting standard door strikes as well as AC and

h

igher voltage devices. See Figure 1-2 and Figure 1-3 for the wiring diagrams.

GENERAL ALERT

Warning

Electrical Hazard:

Figure 1-2. Network Dual Door Strike Relay Wiring Diagram with External Power Source

Hazardous voltages may be present. No user serviceable

part inside. Refer to qualified service personnel for connecting or servicing.

Sense Input 2

DC Source 2

AC Source 2

OR

+

802.3af Compliant Ethernet Switch

CyberData

Aux Button 2

Device

The relay connection maximum wire

size is 12 gauge stranded wire.

Door Strike

Sense Input 1

DC Source 1

AC Source 1

OR

+

Aux Button1

*

Door Strike

*

GENERAL ALERT

*Caution

Equipment Hazard: The door strike must have an internal or external mov or

diode (for over voltage protection) when connecting directly to the module.

See the Networked Dual Door Strike Intermediate 

Relay Operations Guide for connection specifics.

See Chapter 2, "Configure the Door Strike Relay"

for configuration options.

Product Overview and Setup

Wiring the Network Dual Door Strike Intermediate Relay Module

Operation Guide 931208F CyberData Corporation

5

1.7.2 Network Dual Door Strike Relay Wiring Diagram Using PoE

Figure 1-3. Network Dual Door Strike Relay Wiring Diagram Using PoE

If you have questions about connecting door strikes or setting up the web configurable options,

please contact our support department at the following website:

http://support.cyberdata.net/

Sense Input 2 Aux Button 2Sense Input 1 Aux Button1

Door Strike

*

Door Strike

*

802.3af Compliant Ethernet Switch

The relay connection maximum wire size

is 12 gauge stranded wire.

Internal 12VDC

source (500 mA

maximum)

GENERAL ALERT

*Caution

Equipment Hazard: The door strike must have an internal or external mov or

diode (for over voltage protection) when connecting directly to the module.

See the Networked Dual Door Strike Intermediate 

Relay Operations Guide for connection specifics.

See Chapter 2, "Configure the Door Strike Relay"

for configuration options.

CyberData

Device

Product Overview and Setup

Terminal Block Wiring Connections

Operation Guide 931208F CyberData Corporation

6

1.8 Terminal Block Wiring Connections

See Figure 1-4 and Tabl e 1-2 for the terminal block wiring connections.

Figure 1-4. Terminal Block Wiring Connections

J2-PIN 1

J3-PIN 10

J3-PIN 9

J3-PIN 8

J3-PIN 7

J3-PIN 6

J3-PIN 5

J3-PIN 4

J3-PIN 3

J3-PIN 2

J3-PIN 1

J2-PIN 10

J2-PIN 9

J2-PIN 8

J2-PIN 7

J2-PIN 6

J2-PIN 5

J2-PIN 4

J2-PIN 3

J2-PIN 2

Product Overview and Setup

Terminal Block Wiring Connections

Operation Guide 931208F CyberData Corporation

7

3. On the DSR page, enter values for the parameters indicated in Tabl e 1-2.

Note The question mark icon (

) in the following table shows which web page items will be defined

after the To

ggle Help button is pressed.

Table 1-2. Terminal Block Wiring Connections

Connections Description

N1 J2-PIN 1 Door Strike 1: Neutral or common tie point. Allows the user to tie

the power source and door strike commons together internally to

the box.

N1 J2-PIN 2

NC1 J2-PIN 3 Door Strike 1: Normally closed relay contact

NO1 J2-PIN 4 Door Strike 1: Normally opened relay contact

COM1 J2-PIN 5 Door Strike 1: Relay common connection

N2 J2-PIN 6 Door Strike 2: Neutral or common tie point. Allows the user to tie

the power source and door strike commons together internally to

the box.

N2 J2-PIN 7

NC2 J2-PIN 8 Door Strike 2: Normally closed relay contact

NO2 J2-PIN 9 Door Strike 2: Normally opened relay contact

COM2 J2-PIN 10 Door Strike 2: Relay common connection

DOOR1-H J3-PIN 1 Door 1 sense high side connection

DOOR1-L J3-PIN 2 Door 1 sense low side connection

BTN1-H J3-PIN 3 Button 1 sense high side connection

BTN1-L J3-PIN 4 Button 1 sense low side connection

DOOR2-H J3-PIN 5 Door 2 sense high side connection

DOOR2-L J3-PIN 6 Door 2 sense low side connection

BTN2-H J3-PIN 7 Button 2 sense high side connection

BTN2-L J3-PIN 8 Button 2 sense low side connection

12V(+) J3-PIN 9 +12 V out at 500 mA

12V(-) J3-PIN 10 Common connection for 12V output

Product Overview and Setup

Jumper Definitions

Operation Guide 931208F CyberData Corporation

8

1.9 Jumper Definitions

See Tabl e 1-2 for the jumper definitions.

JP4 Missing

Installed—RTFM: Reset to factory defaults

JP6

a

Missing—Relay active state when energized

Installed—Relay active state when not energized (i.e. no power, fail safe)

JP9

a

Missing—Button active when contacts shorted

Installed—Button active when contacts open, fail safe)

JP10

a

Missing—Door open when contacts open

Installed—Door open when contacts shorted

Table 1-3. Jumper Definitions

Jumper Description

a.These settings are also configurable by using the configuration utility. CyberData recommends

setting these parameters by using the configuration utility and leaving the jumpers off.

Product Overview and Setup

Reset to Factory Defaults

Operation Guide 931208F CyberData Corporation

9

1.10 Reset to Factory Defaults

To reset the device to the original factory default settings, complete the following steps:

1. Remove power from the device by disconnecting the PoE network ethernet cable connection

from J1.

Figure 1-5. Disconnect the PoE network ethernet cable connection from J1

Disconnect the PoE network ethernet cable connection from J1

Product Overview and Setup

Reset to Factory Defaults

Operation Guide 931208F CyberData Corporation

10

2. Place a shunt on JP4 (RTFM).

Figure 1-6. Place a shunt on JP4 (RTFM)

Place a shunt on JP4 (RTFM)

Product Overview and Setup

Reset to Factory Defaults

Operation Guide 931208F CyberData Corporation

11

3. Supply power to the device by connecting the PoE network ethernet cable connection to J1.

Figure 1-7. Connect the PoE network ethernet cable connection to J1

Connect the PoE network ethernet cable connection to J1

Product Overview and Setup

Reset to Factory Defaults

Operation Guide 931208F CyberData Corporation

12

4. Wait until the LED slowly flashes green.

Figure 1-8. Wait until the LED slowly flashes green

Wait until the LED slowly flashes green

Product Overview and Setup

Reset to Factory Defaults

Operation Guide 931208F CyberData Corporation

13

5. Remove power from the device by disconnecting the PoE network ethernet cable connection

from J1.

Figure 1-9. Disconnect the PoE network ethernet cable connection from J1

Disconnect the PoE network ethernet cable connection from J1

Product Overview and Setup

Reset to Factory Defaults

Operation Guide 931208F CyberData Corporation

14

6. Remove the shunt from JP4.

Figure 1-10. Remove the shunt from JP4

Remove the shunt from JP4.

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CyberData 011375 Operations Guide

CyberData 011375 Operations Guide

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