These instructions describe how to quickly unpack and setup your N series scale.
Follow them carefully to install the scale, then refer to the Operating Guide for full
details of how to operate the machine.
For the N421 (2kg)
scale…
go to page 2
For the N521 (2kg), N621/N620 (5kg), N721/N720 (12kg) scales…
go to page 6
For the N921/N920 (35kg)
scales…
go to page 11
IMPORTANT - READ THIS FIRST
before plugging in your scale
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N series scales
Quick Install Guide
Page 2
Installation Instructions
N421
install
Power Supply
Unit
User Guide
1. Make sure you have:
✓ Scale
✓ Power Supply Unit (in its own box)
✓ User Guide
✓ Rates PROM (You may or may not be supplied with a Rates PROM. If one
is supplied, fit it at step 4 or your scale may display incorrect rates. If one is
not supplied, your scale has been pre-programmed with the current rates
and will function without one until the next postage rate change).
✓ Meter Cable (only supplied if you ordered a Pitney Bowes Postage Meter
at the same time as your scale)
Meter Cable
2. Place your scale on a
level surface
Place the scale near a wall outlet and
within cable reach of your postage
meter (if you have one). Ensure the
scale location is a flat, stable surface
free of draughts and the scale is not
touching objects that may affect the
weight reading.
C
apacity:2kg x 1g
1st C
lass
S
elect
Ca
te
gory
S
elect
Z
on
e
S
elect
Fees
Ze
ro
P
arts C
ou
n
t
F
ee Recall
Zo
n
e
Zero
Po
stag
e
Statu
s
Batch
Statu
s
EU
Su
rface
Z
o
ne 1
Zone 2
E
uro
pe
C
h
ange
A
cco
unt
M
eter Set
Tape
Enter
P
arts
C
ou
nt
E
rror
2n
d C
lass
1st R
egistered Del'y
1st Reg
.+L
ow
1st R
eg.+
High
1st S
p
ecial D
el'y
In
te
rn
ationa
l Letters
P
ostal S
cale.
N
o
t for d
irect sellin
g to
the public
P
rinte
d P
ap
ers
Sm
all P
ackets
R
ec
orded Del'y
In
t'l Re
gistered Del'y
A
dvice of D
elivery
Sw
iftair
Use these instructions if
you have a N421, 2kg scale
The scale looks like this:
3. Remove packing
Lift the platform and remove the
packing material.
Rate PROM
(if supplied)
Page 3
Installation Instructions
N421
install
5. Locate the plug ports
Locate the plug ports under the front
of the scale and plug in the small end
of the power cable.
6. Connect the
postage meter cable
If using a Postage Meter, plug the
small end of the meter cable into the
scale.
4. Install the Rate PROM
If you have been supplied with a
PROM, slide it into its slot ensuring the
opening in the PROM handle is in the
top right corner. Press it firmly until it
snaps into place. Refit platform.
If a rate PROM has not been supplied,
you can omit this stage.
7. Tuck the cable(s) into
the cable guides
Tuck the cable(s) under the guides on
the bottom of the scale.
Turn the scale back onto its feet.
Page 4
Installation Instructions
N421
install
9. Connect the meter cable to the postage meter
10.Plug power supply unit into outlet
Plug the power supply unit into the wall
outlet and turn power on. After a short
power-up sequence, the display appears
as shown.
Note: If the scale does not power-up, check that the power cable is firmly attached
to the scale. Also check that the wall outlet you are using has power by plugging in
another device.
8. Level the scale
Level the scale by turning the scale
feet until the levelling bubble is centred
and the scale does not wobble.
Adjustable
Feet (4)
Bubble
must be
in centre.
C
a
p
a
c
ity
:
2
k
g
x
1
g
1
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a
s
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S
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1
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l'y
In
te
rn
a
tio
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a
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tte
rs
P
o
s
t
a
l S
c
a
le
.
N
o
t
fo
r
d
ir
e
c
t
s
e
ll
in
g
to
th
e
p
u
b
lic
P
r
in
te
d
P
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p
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r
s
S
m
a
ll
P
a
c
k
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ts
R
e
c
o
r
d
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d
D
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l'y
In
t'l R
e
g
i
s
t
e
re
d
D
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A
d
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ic
e
o
f
D
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iv
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r
y
S
w
if
ta
ir
If using a postage meter, connect the
large end of the meter cable to the the
meter as shown. Tighten the
thumbscrews securely.
If your postage meter is fitted with an
optional Datalink unit, connect the
large end of the meter cable to the
lower connector on the Datalink unit.
Tighten the thumbscrews securely.
B900
Datalink
B700
B900
DM series
Page 5
Installation Instructions
N421
install
11.Enter your scale
location code
Note: Your scale will not work
unless you perform this step.
a. Find the location code
corresponding to your
location on the map.
b. Enter the code via the
numeric keys.
c. Ensure that the code on
the display matches
your location code.
d. Press Enter.
12.The scale is now ‘ready’
After entry of the location code, the scale goes through
a short test sequence, then displays 0000g and the
Select Category arrow flashes. This is the ready mode.
If your postage meter has an optional Datalink unit
fitted, configure it now as described in the Datalink
Operating Guide.
Scale ready mode
Select
Category
Select
Zone
Select
Fees
Zone Piece
Count
Error
Congratulations!
You have successfully installed your Pitney Bowes Scale.
For information on using the scale, refer to the Operating Guide.
If you have existing Pitney Bowes equipment that needs to be returned, follow the
instructions included in your ‘Information Pack’ now.
Page 6
Installation Instructions
N500/600/700
series install
2. Place your scale on a
level surface
Place the scale near a wall outlet and
within cable reach of your postage
meter (if you have one). Ensure the
scale location is a flat, stable surface,
free of draughts and the scale is not
touching objects that may affect the
weight reading.
Use these instructions if you have a N521 (2kg),
N620/N621 (5kg) or a N720/N721 (12kg) scale
The scales look like this:
N620, N621, N720, N721
1. Make sure you have:
✓ Scale
✓ Power Supply Unit (in its own box)
✓ User Guide
✓ Rate PROM
✓ Meter Cable (only if you ordered a Pitney Bowes Postage Meter
at the same time as your scale)
N521
Power Supply
Unit
User Guide
Meter Cable
Rate PROM
Page 7
Installation Instructions
N500/600/700
series install
3. Remove packing
Lift the platform and remove the
packing material.
4. Install the Rate PROM
Slide the Rate PROM into its slot
ensuring the opening in the PROM
handle is in the top right corner. Press
it firmly until it snaps into place. Refit
platform.
5. Locate the plug ports
Locate the plug ports under the front of the scale and plug in the small end of the
power cord.
N620, N621, N720, N721
N521
Page 8
Installation Instructions
N500/600/700
series install
6. Connect the postage meter cable
If using a Postage Meter, plug the small end of the meter cable into the scale.
N620, N621, N720, N721N521
7. Tuck the cable(s) into the cable guides
Tuck the cable(s) under the guides on the bottom of the scale. Turn the scale back
onto its feet.
N620, N621, N720, N721
N521
Adjustable
Feet (4)
8. Level the scale
Level the scale by turning the scale
feet until the levelling bubble is centred
and the scale does not wobble.
Bubble must be
in centre.
Page 9
Installation Instructions
N500/600/700
series install
10.Plug power supply unit into outlet
Plug the power supply unit
into the wall outlet and turn
power on. After a short
power-up sequence, the
display appears as shown.
Note: If the scale does not power-up, check that the power cable is firmly attached to
the scale. Also check that the wall outlet you are using has power by plugging in
another device.
9. Connect the meter cable to the postage meter
If using a postage meter, connect the
large end of the meter cable to the the
meter as shown. Tighten the
thumbscrews securely.
If your postage meter is fitted with an
optional Datalink unit, connect the
large end of the meter cable to the
lower connector on the Datalink unit.
Tighten the thumbscrews securely.
B900
Datalink
B700
B900
DM series
Page 10
Installation Instructions
N500/600/700
series install
11.Enter your scale
location code
Note: Your scale will not work
unless you perform this step.
a. Find the location code
corresponding to your
location on the map.
b. Enter the code via the
numeric keys.
c. Ensure that the code on
the display matches
your location code.
d. Press Enter.
12.The scale is now ‘ready’
After entry of the location code, the scale goes
through a short test sequence, then displays 0g
and the Select Category message. This is the
ready mode.
If your postage meter has an optional Datalink
unit fitted, configure it now as described in the
Datalink Operating Guide.
Congratulations!
You have successfully installed your Pitney Bowes Scale.
For information on using the scale, refer to the Operating Guide.
If you have existing Pitney Bowes equipment that needs to be returned, follow the
instructions included in your ‘Information Pack’ now.
Page 11
Installation Instructions
N900
series install
Use these instructions if you have a N921,
35kg scale
The scale looks like this:
Note: The weighing platform
and control module are
separate units connected by
a single cable.
1. Make sure you have:
✓ Scale control module and platform
✓ Power Supply Unit (in its own box)
✓ User Guide
✓ Rate PROM
✓ Meter Cable (only if you ordered a Pitney Bowes
Postage Meter at the same time as your scale)
Weighing
platform
2. Locate and level the weighing
platform
Place the platform within cable reach of the Control
Module. Ensure the platform location is a flat, stable
surface, free of draughts and the platform is not
touching objects that may affect the weight reading.
Lift the cover straight up from the platform unit. Level
the platform by turning its feet until the levelling bubble
is centred and the platform doesn’t wobble.
Control
module
✘ ✔
Power Supply
Unit
User Guide
Meter Cable
Rate PROM
Page 12
Installation Instructions
N900
series install
3. Assemble the
weighing platform
Place the cover on the weighing
platform. Press down on each corner
to be sure it is completely seated.
4. Remove the control
module cover
Remove the cover from the top rear
of the control module and set aside.
5. Install the Rate PROM
Slide the Rate PROM into the slot with
the unlabelled side facing you. Press
it firmly until it snaps into place. Refit
cover.
6. Connect weighing
platform to control
module
Turn the control module over and plug
the small end of the weighing platform
cable into the back of the module.
Underside of
Control Module
Page 13
Installation Instructions
N900
series install
7. Locate the plug ports
Locate the plug ports under the front
of the control module and plug in the
small end of the power cable.
8. Connect the postage meter cable
9. Tuck the cable(s) into the cable guides
Tuck the cable(s) under the guides on
the bottom of the control module.
Turn the module back onto its feet.
If using a Postage Meter, plug the
small end of the meter cable into the
control module.
Page 14
Installation Instructions
N900
series install
11.Plug power supply unit into outlet
Plug the power supply unit into the wall outlet and turn power on.
After a short power-up sequence, the display appears as shown.
Note: If the scale does not power-up, check that the power cable is firmly attached to
the control module. Also check that the wall outlet you are using has power by plugging
in another device.
10.Connect the meter cable to the postage meter
If using a postage meter, connect the
large end of the meter cable to the the
meter as shown. Tighten the
thumbscrews securely.
If your postage meter is fitted with an
optional Datalink unit, connect the
large end of the meter cable to the
lower connector on the Datalink unit.
Tighten the thumbscrews securely.
B900
Datalink
B700
B900
DM series
Page 15
Installation Instructions
N900
series install
12.Enter your scale
location code
Note: Your scale will not work
unless you perform this step.
a. Find the location code
corresponding to your
location on the map.
b. Enter the code via the
numeric keys.
c. Ensure that the code on
the display matches
your location code.
d. Press Enter.
13.The scale is now ‘ready’
After entry of the location code, the scale goes
through a short test sequence, then displays 0g
and the Select Category message. This is the
ready mode.
If your postage meter has an optional Datalink
unit fitted, configure it now as described in the
Datalink Operating Guide.
Congratulations!
You have successfully installed your Pitney Bowes Scale.
For information on using the scale, refer to the Operating Guide.
If you have existing Pitney Bowes equipment that needs to be returned, follow the
instructions included in your ‘Information Pack’ now.
Form No. SDC337 RevD (3-01) Printed in England© Pitney Bowes Limited, 2001
The Pinnacles, Harlow,
Essex, CM19 5BD
Problems?
• If you experience any problems installing your equipment, refer to the
Troubleshooting section in the Operating Guide supplied with the machine.
• If you want to configure the scale to more closely match your personal
requirements, refer to the section ‘Changing/Selecting Setup Options’ in the
Operating Guide.
• Installation help and other useful information is available on our support web
site at:
http://www.pitneybowestsg.com/public/cinstall.htm
• You can also telephone one of our specialists for advice on:
09068 181 181
Calls are charged at 60p per minute
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