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Q8665-E

Axis Q8665-E User manual

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AXISQ8665–EPTZNetworkCamera
ENGLISH
FRANÇAIS
DEUTSCH
ITALIANO
ESPANÕL
ò
ò
¨
¨
¾
¾
InstallationGuide
LegalConsiderations
Videosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregion
beforeusingthisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.To
purchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthis
document.PleaseinformyourlocalAxisofceofany
inaccuraciesoromissions.AxisCommunicationsABcannot
beheldresponsibleforanytechnicalortypographicalerrors
andreservestherighttomakechangestotheproductand
manualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerial
containedwithinthisdocument,including,butnotlimited
to,theimpliedwarrantiesofmerchantabilityandtnessfor
aparticularpurpose.AxisCommunicationsABshallnot
beliablenorresponsibleforincidentalorconsequential
damagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedfor
itsintendedpurpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingto
technologyembodiedintheproductdescribedinthis
document.Inparticular,andwithoutlimitation,these
intellectualpropertyrightsmayincludeoneormoreof
thepatentslistedatwww.axis.com/patent.htmandoneor
moreadditionalpatentsorpendingpatentapplicationsin
theUSandothercountries.
Thisproductcontainslicensedthird-partysoftware.See
themenuitem“About”intheproduct’suserinterfacefor
moreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0
(seewww.opensource.apple.com/apsl).Thesourcecodeis
availablefromhttps://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedin
strictaccordancewiththeinstructionsgiveninthe
userdocumentation.Thisequipmentcontainsno
user-serviceablecomponents.Unauthorizedequipment
changesormodicationswillinvalidateallapplicable
regulatorycerticationsandapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIX
areregisteredtrademarksortrademarkapplicationsofAxis
ABinvariousjurisdictions.Allothercompanynamesand
productsaretrademarksorregisteredtrademarksoftheir
respectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,
Linux,Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,
Windows,WindowsVistaandWWWareregistered
trademarksoftherespectiveholders.Javaandall
Java-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.
UPnP
TM
isacerticationmarkoftheUPnP
TM
Implementers
Corporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarks
ofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Also,miniSD,microSD,miniSDHC,microSDHC,microSDXC
arealltrademarksorregisteredtrademarksofSD-3C,LLC
intheUnitedStates,othercountriesorboth.
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarking
directivesandharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive
2004/108/EC.SeeElectromagneticCompatibility(EMC)
onpage2.
•LowVoltage(LVD)Directive2006/95/EC.SeeSafety
onpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive
2011/65/EU.SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybe
obtainedfromAxisCommunicationsAB.SeeContact
Informationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulll
applicablestandardsfor:
•Radiofrequencyemissionwheninstalledaccordingto
theinstructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomena
wheninstalledaccordingtotheinstructionsandused
initsintendedenvironment.
USA
Thisequipmenthasbeentestedusingashieldednetwork
cable(STP)andfoundtocomplywiththelimitsfora
ClassAdigitaldevice,pursuanttopart15oftheFCCRules.
Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferencewhentheequipmentis
operatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergy
and,ifnotinstalledandusedinaccordancewiththe
instructionmanual,maycauseharmfulinterferenceto
radiocommunications.Operationofthisequipmentin
aresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrectthe
interferenceathisownexpense.
Theproductshallbeconnectedusingashieldednetwork
cable(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).
Theproductshallbeconnectedusingashieldednetwork
cable(STP)thatisproperlygrounded.
Cetappareilnumériqueestconformeàlanorme
NMBICES-3(classeA).Leproduitdoitêtreconnectéà
l'aided'uncâbleréseaublindé(STP)quiestcorrectement
misàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRF
emissionaccordingtotheClassAlimitofEN55022.The
productshallbeconnectedusingashieldednetworkcable
(STP)thatisproperlygrounded.Notice!ThisisaClassA
product.Inadomesticenvironmentthisproductmaycause
RFinterference,inwhichcasetheusermayberequired
totakeadequatemeasures.
Thisproductfulllstherequirementsforemissionand
immunityaccordingtoEN50121-4andIEC62236-4railway
applications.
Thisproductfulllstherequirementsforimmunity
accordingtoEN50130-4residential,commercial,
light-industrialandindustrialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRF
emissionaccordingtotheClassAlimitofAS/NZSCISPR22.
Theproductshallbeconnectedusingashieldednetwork
cable(STP)thatisproperlygrounded.Notice!Thisisa
ClassAproduct.Inadomesticenvironmentthisproduct
maycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装
置を家庭環境で使用すると電波妨害を引き起こす
ことがあります。この場合には使用者が適切な対
策を講ずるよう要求されることがあります。本
製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地し
てください。
Korea
이기기는업무용(A급)전자파적합기기로서판매
자또는사용자는이점을주의하시기바라며,가
정외의지역에서사용하는것을목적으로합니다.
적절히접지된STP(shieldedtwistedpair)케이블
을사용하여제품을연결하십시오.
Safety
The120VACvariantofthisproductcomplieswith
IEC/EN/UL60950-1andIEC/EN/UL60950-22,Safetyof
InformationTechnologyEquipment.Theproductshallbe
groundedeitherthroughashieldednetworkcable(STP)or
otherappropriatemethod.
The24VACand230VACvariantsofthisproductcomply
withIEC/EN60950-1andIEC/EN60950-22,Safetyof
InformationTechnologyEquipment.Theproductshallbe
groundedeitherthroughashieldednetworkcable(STP)or
otherappropriatemethod.
Thepowersupplyusedwiththeseproductsshall
fullltherequirementsforSafetyExtraLowVoltage
(SELV)andLimitedPowerSource(LPS)accordingto
IEC/EN/UL60950-1.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,
disposeofitaccordingtolocallawsandregulations.For
informationaboutyournearestdesignatedcollectionpoint,
contactyourlocalauthorityresponsibleforwastedisposal.
Inaccordancewithlocallegislation,penaltiesmaybe
applicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbe
disposedoftogetherwithhouseholdorcommercialwaste.
Directive2012/19/EUonwasteelectricalandelectronic
equipment(WEEE)isapplicableintheEuropeanUnion
memberstates.Topreventpotentialharmtohumanhealth
andtheenvironment,theproductmustbedisposedofin
anapprovedandenvironmentallysaferecyclingprocess.
Forinformationaboutyournearestdesignatedcollection
point,contactyourlocalauthorityresponsibleforwaste
disposal.Businessesshouldcontacttheproductsupplierfor
informationabouthowtodisposeofthisproductcorrectly.
Thisproductcomplieswiththerequirementsof
Directive2011/65/EUontherestrictionoftheuseof
certainhazardoussubstancesinelectricalandelectronic
equipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthe
legislativeactAdministrationontheControlofPollution
CausedbyElectronicInformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:+46462721800
Fax:+4646136130
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontact
yourAxisreseller.Ifyourquestionscannotbeanswered
immediately,yourresellerwillforwardyourqueriesthrough
theappropriatechannelstoensurearapidresponse.Ifyou
areconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.
Searchbyproduct,category,orphrase
•reportproblemstoAxissupportstaffbylogginginto
yourprivatesupportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/for
usefultrainings,webinars,tutorialsandguides.
AXISQ8665–EPTZNetworkCamera
SafetyInformation
ReadthroughthisInstallationGuidecarefullybeforeinstallingtheproduct.KeeptheInstallation
Guideforfuturereference.
HazardLevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultin
deathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresult
indeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresult
inminorormoderateinjury.
NO NO
NO
TICE TICE
TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamage
toproperty.
OtherMessageLevels
ImportantIndicatessignicantinformationwhichisessentialfortheproduct
tofunctioncorrectly.
NoteIndicatesusefulinformationwhichhelpsingettingthemostout
oftheproduct.
5
ENGLISH
AXISQ8665–EPTZNetworkCamera
SafetyInstructions
WARNING
•TheAxisproductshallbeinstalledbyatrainedprofessional.
CAUTION
•Riskofinjury.Theproductshallbeinstalledsothatitisaccessibleonlyforauthorized
personnelduetomovingpartsduringoperation.
•TheLightSensorBoxdeliveredwiththisequipment(notvalidfor24VAC)istobe
installedinaRestrictedAccessLocation(RAL).
NO NO
NO
TICE TICE
TICE
•TheAxisproductshallbeusedincompliancewithlocallawsandregulations.
•StoretheAxisproductinadryandventilatedenvironment.
•AvoidexposingtheAxisproducttoshocksorheavypressure.
•Donotinstalltheproductonunstablebrackets,surfacesorwalls.
•UseonlyapplicabletoolswheninstallingtheAxisproduct.Usingexcessiveforcewith
powertoolscouldcausedamagetotheproduct.
•Donotusechemicals,causticagents,oraerosolcleaners.
•Useacleanclothdampenedwithpurewaterforcleaning.
•Useonlyaccessoriesthatcomplywithtechnicalspecicationoftheproduct.Thesecanbe
providedbyAxisorathirdparty.
•UseonlysparepartsprovidedbyorrecommendedbyAxis.
•Donotattempttorepairtheproductbyyourself.ContactAxissupportoryourAxis
resellerforservicematters.
•Areadilyandeasilyaccessibledisconnectingdevicemustbeincorporatedintheelectrical
systemofthebuildingforrapidintervention.
•Thisisapermanentlyconnectedequipment(eldwired).Theshort-circuitandovercurrent
protectionisprovidedinthebuildinginstallationanditshallbeofmaximum20A.
Transportation
NO NO
NO
TICE TICE
TICE
•WhentransportingtheAxisproduct,usetheoriginalpackagingorequivalenttoprevent
damagetotheproduct.
6
AXISQ8665–EPTZNetworkCamera
Battery
TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepowersupplyforitsinternal
real-timeclock(RTC).Undernormalconditionsthisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTC,causingittoresetateverypower-up.When
thebatteryneedsreplacing,alogmessagewillappearintheproduct’sserverreport.Formore
informationabouttheserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebatterydoesneedreplacing,contact
Axissupportatwww.axis.com/techsupforassistance.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•ReplaceonlywithanidenticalbatteryorabatterywhichisrecommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsorthebatterymanufacturer's
instructions.
7
ENGLISH
AXISQ8665–EPTZNetworkCamera
InstallationGuide
ThisInstallationGuideprovidesinstructionsforinstallingAXISQ8665-EPTZNetworkCamera
onyournetwork.Forotheraspectsofusingtheproduct,seetheUserManualavailableat
www.axis.com
ProductVariants
ProductPowervariant
AXISQ8665–E24VAC
120VAC
230VAC
InstallationSteps
1.Makesurethepackagecontents,toolsandothermaterialsnecessaryfortheinstallation
areinorder.Seepage9.
2.Studythehardwareoverview.Seepage10.
3.Studythespecications.Seepage14.
4.Installthehardware.Seepage15.
5.Accesstheproduct.Seepage21.
PackageContents
•AXISQ8665-E
-PTZNetworkCamera
-Baseunit
-Sunshield
•Auxiliaryequipmentforinstallation
•InstallationandManagementSoftwareCD
•Printedmaterials
-InstallationGuide(thisdocument)
-Extraserialnumberlabel(2x)
RequiredHardware(soldseparately)
•AXISWallBracketKorAXISColumnBracketK
9
ENGLISH
AXISQ8665–EPTZNetworkCamera
AXISWallBracketKAXISColumnBracketK
OptionalAccessories
•AXIST95A64CornerBracket
•AXIST95A67PoleBracket
•AXISWasherKitA
•AXIST8604MediaConverterSwitch
•AXIST8640EthernetoverCoaxAdaptorPoE+
Forinformationaboutavailableaccessories,seewww.axis.com
RecommendedTools
•RJ45crimptool
•Ratchetset
•Drillfordrillingholesinmountingsurface
•Loctite®243threadlock
HardwareOverview
•Foranoverviewofthehousingunitseepage12
•Foranoverviewofthebuttonsandconnectorsonthecamera,seepage13
10
AXISQ8665–EPTZNetworkCamera
2
3
1
1
Sunshield
2
PTZNetworkCamera
3
BaseUnit
11
ENGLISH
AXISQ8665–EPTZNetworkCamera
HousingUnit
4
3
1
2
5
6
1
Sunshield
2
Topcover
3
Protectivewindow
4
Wiper
5
Wipermotor
6
Cameraunit
12
AXISQ8665–EPTZNetworkCamera
CameraUnit
4
1
2
3
5
6
1
RS485/RS422connector
2
Powerconnector
3
Networkconnector
4
StatusindicatorLED
5
microSDmemorycardslot
6
Controlbutton
ConnectorsandButtons
Forspecicationsandoperatingconditions,seepage14.
NetworkConnector
RJ45Ethernetconnector.
NO NO
NO
TICE TICE
TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnecting
theproducttothenetworkshallbeintendedfortheirspecicuse.Makesurethatthe
networkdevicesareinstalledinaccordancewiththemanufacturer’sinstructions.For
informationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)on
page2.
13
ENGLISH
AXISQ8665–EPTZNetworkCamera
SDCardSlot
NO NO
NO
TICE TICE
TICE
•RiskofdamagetoSDcard.Donotusesharptoolsorexcessiveforcewheninserting
orremovingtheSDcard.
•Riskofdataloss.Topreventdatacorruption,theSDcardshouldbeunmountedbefore
removal.Tounmount,gotoSetup>SystemOptions>Storage>SDCardandclick
Unmount.
ThisproductsupportsmicroSD/microSDHC/microSDXCcard(notincluded).
ForSDcardrecommendations,seewww.axis.com
SupportsmicroSDcardswithupto64GBofstorage.Forbestrecordingperformance,usea
microSDHCormicroSDXCcardwithspeedclass10.
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage10.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage23.
•ConnectingtoanAXISVideoHostingSystemserviceorAXISInternetDynamicDNS
Service.Formoreinformationabouttheseservices,seetheUserManual.
Specications
OperatingConditions
Product
Classication
TemperatureHumidity
AXISQ8665–E
IEC/EN/UL60529
IP66.
NEMA250Type4X
-40°Cto55°C
(-40°Fto131°F)
15to100%RH
(condensing)
De-icing
Theproduct’sautomaticde-icingprocessstartswhentheproductisswitchedonandtheair
temperatureisbelow0°C(32°F).Thede-icingprocessensuresthattheproductworksproperly
evenatlowtemperatures.Thede-icingperiodlastsforamaximumof90minutes.Duringthis
periodthecameraisturnedoff.
14
AXISQ8665–EPTZNetworkCamera
PowerConsumption
ProductInputVoltage
MaxConsumptionTypicalConsumption
AXIS
Q8665–E
24VAC
120VAC
230VAC
55W40W
InstalltheHardware
InstalltheBracket(soldseparately)
Thebracketsaresoldseparately.Seewww.axis.comforinformationonavailablemounting
accessories.
WARNING
Riskofinjury.Makesuretheproductissecuredtothebuildingsurfacebeforeoperation.
Important
•Whenattachingthebrackettoaconcretesurface,usedowelpinswithatractiontorque
ratingof≤300dN.
•Whenattachingthebrackettoametalsurface,usescrewswithadiameterof8mm.
1.Prepareawall,parapetorpoleforinstallingtheselectedbracket.
2.Routethenetworkandpowercablethroughthebracket.Leaveacableslackof
50cm(12in)forconnectiontothebaseunit.
15
ENGLISH
AXISQ8665–EPTZNetworkCamera
3
4
1
2
1
Networkcable
2
Powercable
3
Columnbracket
4
Wallbracket
AttachtheBaseUnittotheBracket
WARNING
Theelectricalconnectionsandconduitinstallationsshallbemadebyacertiedelectrician
andincompliancewithlocalregulations.
1.Removethedesiccantbag,whichisplacedinthebaseunit.
2.Makesurethesealisinposition.
3.Routethepowerandnetworkcablesthroughthebaseunit.
4.Connectthecablestothecableglands.
NO NO
NO
TICE TICE
TICE
Tomaintaintheproduct'sIPratingandreducecablestrain,makesuretotightenthe
cableglandcaps.
5.Topreventthecablesfromslippingout,tightentheglandsafteryouhavepulledthe
cablethroughthem.
16
AXISQ8665–EPTZNetworkCamera
WARNING
24 V AC
Power
Net wor
k
2
7 8
9
6
5
2
3
4
1
1
Baseunit
2
Networkcable
3
Powercable
4
Seal
5
Wallbracket
6
Columnbracket
7
Powercable
8
Networkcable
9
Gaskets
6.UsingaRJ45crimptool,stripandcrimpthenetworkcableaccordingtothe
manufacturer’sinstructions.
7.Connectthenetworkcabletothenetworkconnectoronthebaseunit.
Note
Tomaketheinstallationeasier,itispossibletoremovethepowerconnectorblockfromthe
circuitboardandmountitwhenthecablesarecorrectlyconnected.
8.Connectthepowercabletothepowerconnectoronthebaseunit.Makesurethe
green/yellowgroundwireisconnectedtothemiddlepin.
17
ENGLISH
AXISQ8665–EPTZNetworkCamera
VIDEO
RS485
G
ND
B
A
1
2
3
4
REL.2
REL.1
ALAR
M
S
F1
F2
N
L
1
2
1
Networkcable
2
Powercables
Important
ThedipswitchesareconguredwiththecorrectPTorPTZprotocolinthefactoryand
mustnotbechanged.
Note
Thebaseunitcanbeattachedtothebracketinfourdifferentpositions.
9.Usethealignmentindicatorstondasuitablepositionthatallowsaccesstothe
congurationboard,whichcanbeopenedforeasyaccesstothenetworkconnector
duringforexampletroubleshooting.
10.Ifthereiscableslackafterthecableshavebeenconnected,loosenthecableglands,
removetheslackandattachthecableglandsagain.
11.Attachthebaseunittothebracket.
12.ApplyLoctite
®
243threadlockeronthescrewsandtightenthescrews(torque4Nm).
18
AXISQ8665–EPTZNetworkCamera
1
2
3
7
5
6
1
2
3
4
4
5
6
8
1
Baseunit
2
Seal
3
Washer(4x)
4
Alignmentindicator
5
Washer(4x)
6
Screw(4x)
7
Columnbracket
8
Wallbracket
AttachthePan/TiltUnittotheBaseUnit
NO NO
NO
TICE TICE
TICE
Usethealignmentindicatorstoaligntheunits.Incorrectalignmentcouldcausedamage
tocomponents.
Important
•Assembletheproductinanuprightposition.Donotinstalltheproductupsidedown.
•Makesuretoconnectthepan/tiltunitstraightfromaboveasshownintheillustration.
Donottiltitontothebaseunit.
1.Makesurethesealisinposition.
2.Tiltthecamerahousingback.
3.Attachthepan/tiltunittothebaseunitandtightenthescrews(torque4Nm)usingthe
suppliedallenkey.
19
ENGLISH
AXISQ8665–EPTZNetworkCamera
4
6
5
7
1
2
3
1
Pan/tiltunit
2
Congurationboardlid
3
Alignmentindicators
4
Seal
5
Base
6
Washer(4x)
7
Screw(4x)
4.Themechanicalinstallationiscomplete.Toaccessthecameraunit,seesectionAccess
theProductonpage21.Seealsotheproduct’susermanualforinformationonhowto
accessthevideostream.
20
AXISQ8665–EPTZNetworkCamera
AccesstheProduct
UsethetoolsprovidedontheInstallationandManagementSoftwareCDtoassignanIPaddress,
setthepasswordandaccessthevideostream.Thisinformationisalsoavailablefromthesupport
pagesonwww.axis.com/techsup/
PanTiltZoom
CAUTION
Hazardousmovingparts.Keepngersandotherbodypartsawayfromtheproductduring
operation.
ThePTZfunctionalityiscontrolledthroughthenetworkcamera.ThePTZcontrolswillbeavailable
fromtheLiveViewpageinthenetworkcamera’swebpagesafterenablingthePTZfunctionality.
SeetheUserManual,availableatwww.axis.com
AccesstheCameraUnit
ToaccessthecameraunitformountingtheSDcardorresettingthecameratofactorydefault
settings,removethetwoscrewsandopenthetopcover.
21
ENGLISH
AXISQ8665–EPTZNetworkCamera
MountSDCard
1.Removethepowercable,thenetworkcableandtheRX/TXcable.
2.Removethefourscrews.
3
1
4
2
1
Screw
2
Powercable
3
RX/TXcable
4
Networkcable
3.LiftthecameraincludingthebracketandinserttheSDcard.
5
6
5
Bracket
6
SDcard
22
/