Axis Q8665-E User manual

AXISQ8665–EPTZNetworkCamera

ENGLISH

FRANÇAIS

DEUTSCH

ITALIANO

ESPANÕL

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¨

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InstallationGuide

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfrom

countrytocountry.Checkthelawsinyourlocalregion

beforeusingthisproductforsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.To

purchasefurtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthis

document.PleaseinformyourlocalAxisofceofany

inaccuraciesoromissions.AxisCommunicationsABcannot

beheldresponsibleforanytechnicalortypographicalerrors

andreservestherighttomakechangestotheproductand

manualswithoutpriornotice.AxisCommunicationsAB

makesnowarrantyofanykindwithregardtothematerial

containedwithinthisdocument,including,butnotlimited

to,theimpliedwarrantiesofmerchantabilityandtnessfor

aparticularpurpose.AxisCommunicationsABshallnot

beliablenorresponsibleforincidentalorconsequential

damagesinconnectionwiththefurnishing,performance

oruseofthismaterial.Thisproductisonlytobeusedfor

itsintendedpurpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingto

technologyembodiedintheproductdescribedinthis

document.Inparticular,andwithoutlimitation,these

intellectualpropertyrightsmayincludeoneormoreof

thepatentslistedatwww.axis.com/patent.htmandoneor

moreadditionalpatentsorpendingpatentapplicationsin

theUSandothercountries.

Thisproductcontainslicensedthird-partysoftware.See

themenuitem“About”intheproduct’suserinterfacefor

moreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,

Inc.,underthetermsofApplePublicSourceLicense2.0

(seewww.opensource.apple.com/apsl).Thesourcecodeis

availablefromhttps://developer.apple.com/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedin

strictaccordancewiththeinstructionsgiveninthe

userdocumentation.Thisequipmentcontainsno

user-serviceablecomponents.Unauthorizedequipment

changesormodicationswillinvalidateallapplicable

regulatorycerticationsandapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIX

areregisteredtrademarksortrademarkapplicationsofAxis

ABinvariousjurisdictions.Allothercompanynamesand

productsaretrademarksorregisteredtrademarksoftheir

respectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,

Linux,Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,

Windows,WindowsVistaandWWWareregistered

trademarksoftherespectiveholders.Javaandall

Java-basedtrademarksandlogosaretrademarksor

registeredtrademarksofOracleand/oritsafliates.

UPnP

TM

isacerticationmarkoftheUPnP

TM

Implementers

Corporation.

SD,SDHCandSDXCaretrademarksorregisteredtrademarks

ofSD-3C,LLCintheUnitedStates,othercountriesorboth.

Also,miniSD,microSD,miniSDHC,microSDHC,microSDXC

arealltrademarksorregisteredtrademarksofSD-3C,LLC

intheUnitedStates,othercountriesorboth.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarking

directivesandharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive

2004/108/EC.SeeElectromagneticCompatibility(EMC)

onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafety

onpage3.

•RestrictionsofHazardousSubstances(RoHS)Directive

2011/65/EU.SeeDisposalandRecyclingonpage3.

Acopyoftheoriginaldeclarationofconformitymaybe

obtainedfromAxisCommunicationsAB.SeeContact

Informationonpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulll

applicablestandardsfor:

•Radiofrequencyemissionwheninstalledaccordingto

theinstructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomena

wheninstalledaccordingtotheinstructionsandused

initsintendedenvironment.

USA

Thisequipmenthasbeentestedusingashieldednetwork

cable(STP)andfoundtocomplywiththelimitsfora

ClassAdigitaldevice,pursuanttopart15oftheFCCRules.

Theselimitsaredesignedtoprovidereasonableprotection

againstharmfulinterferencewhentheequipmentis

operatedinacommercialenvironment.Thisequipment

generates,uses,andcanradiateradiofrequencyenergy

and,ifnotinstalledandusedinaccordancewiththe

instructionmanual,maycauseharmfulinterferenceto

radiocommunications.Operationofthisequipmentin

aresidentialareaislikelytocauseharmfulinterference

inwhichcasetheuserwillberequiredtocorrectthe

interferenceathisownexpense.

Theproductshallbeconnectedusingashieldednetwork

cable(STP)thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassA).

Theproductshallbeconnectedusingashieldednetwork

cable(STP)thatisproperlygrounded.

Cetappareilnumériqueestconformeàlanorme

NMBICES-3(classeA).Leproduitdoitêtreconnectéà

l'aided'uncâbleréseaublindé(STP)quiestcorrectement

misàlaterre.

Europe

ThisdigitalequipmentfulllstherequirementsforRF

emissionaccordingtotheClassAlimitofEN55022.The

productshallbeconnectedusingashieldednetworkcable

(STP)thatisproperlygrounded.Notice!ThisisaClassA

product.Inadomesticenvironmentthisproductmaycause

RFinterference,inwhichcasetheusermayberequired

totakeadequatemeasures.

Thisproductfulllstherequirementsforemissionand

immunityaccordingtoEN50121-4andIEC62236-4railway

applications.

Thisproductfulllstherequirementsforimmunity

accordingtoEN50130-4residential,commercial,

light-industrialandindustrialenvironments.

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRF

emissionaccordingtotheClassAlimitofAS/NZSCISPR22.

Theproductshallbeconnectedusingashieldednetwork

cable(STP)thatisproperlygrounded.Notice!Thisisa

ClassAproduct.Inadomesticenvironmentthisproduct

maycauseRFinterference,inwhichcasetheusermaybe

requiredtotakeadequatemeasures.

Japan

この装置は、クラスA情報技術装置です。この装

置を家庭環境で使用すると電波妨害を引き起こす

ことがあります。この場合には使用者が適切な対

策を講ずるよう要求されることがあります。本

製品は、シールドネットワークケーブル(STP)を

使用して接続してください。また適切に接地し

てください。

Korea

이기기는업무용(A급)전자파적합기기로서판매

자또는사용자는이점을주의하시기바라며,가

정외의지역에서사용하는것을목적으로합니다.

적절히접지된STP(shieldedtwistedpair)케이블

을사용하여제품을연결하십시오.

Safety

The120VACvariantofthisproductcomplieswith

IEC/EN/UL60950-1andIEC/EN/UL60950-22,Safetyof

InformationTechnologyEquipment.Theproductshallbe

groundedeitherthroughashieldednetworkcable(STP)or

otherappropriatemethod.

The24VACand230VACvariantsofthisproductcomply

withIEC/EN60950-1andIEC/EN60950-22,Safetyof

InformationTechnologyEquipment.Theproductshallbe

groundedeitherthroughashieldednetworkcable(STP)or

otherappropriatemethod.

Thepowersupplyusedwiththeseproductsshall

fullltherequirementsforSafetyExtraLowVoltage

(SELV)andLimitedPowerSource(LPS)accordingto

IEC/EN/UL60950-1.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,

disposeofitaccordingtolocallawsandregulations.For

informationaboutyournearestdesignatedcollectionpoint,

contactyourlocalauthorityresponsibleforwastedisposal.

Inaccordancewithlocallegislation,penaltiesmaybe

applicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbe

disposedoftogetherwithhouseholdorcommercialwaste.

Directive2012/19/EUonwasteelectricalandelectronic

equipment(WEEE)isapplicableintheEuropeanUnion

memberstates.Topreventpotentialharmtohumanhealth

andtheenvironment,theproductmustbedisposedofin

anapprovedandenvironmentallysaferecyclingprocess.

Forinformationaboutyournearestdesignatedcollection

point,contactyourlocalauthorityresponsibleforwaste

disposal.Businessesshouldcontacttheproductsupplierfor

informationabouthowtodisposeofthisproductcorrectly.

Thisproductcomplieswiththerequirementsof

Directive2011/65/EUontherestrictionoftheuseof

certainhazardoussubstancesinelectricalandelectronic

equipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthe

legislativeactAdministrationontheControlofPollution

CausedbyElectronicInformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:+46462721800

Fax:+4646136130

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontact

yourAxisreseller.Ifyourquestionscannotbeanswered

immediately,yourresellerwillforwardyourqueriesthrough

theappropriatechannelstoensurearapidresponse.Ifyou

areconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.

Searchbyproduct,category,orphrase

•reportproblemstoAxissupportstaffbylogginginto

yourprivatesupportarea

•chatwithAxissupportstaff

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/for

usefultrainings,webinars,tutorialsandguides.

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AXISQ8665–EPTZNetworkCamera

SafetyInformation

ReadthroughthisInstallationGuidecarefullybeforeinstallingtheproduct.KeeptheInstallation

Guideforfuturereference.

HazardLevels

DANGER

Indicatesahazardoussituationwhich,ifnotavoided,willresultin

deathorseriousinjury.

WARNING

Indicatesahazardoussituationwhich,ifnotavoided,couldresult

indeathorseriousinjury.

CAUTION

Indicatesahazardoussituationwhich,ifnotavoided,couldresult

inminorormoderateinjury.

NO NO

NO

TICE TICE

TICE

Indicatesasituationwhich,ifnotavoided,couldresultindamage

toproperty.

OtherMessageLevels

ImportantIndicatessignicantinformationwhichisessentialfortheproduct

tofunctioncorrectly.

NoteIndicatesusefulinformationwhichhelpsingettingthemostout

oftheproduct.

5

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AXISQ8665–EPTZNetworkCamera

SafetyInstructions

WARNING

•TheAxisproductshallbeinstalledbyatrainedprofessional.

CAUTION

•Riskofinjury.Theproductshallbeinstalledsothatitisaccessibleonlyforauthorized

personnelduetomovingpartsduringoperation.

•TheLightSensorBoxdeliveredwiththisequipment(notvalidfor24VAC)istobe

installedinaRestrictedAccessLocation(RAL).

NO NO

NO

TICE TICE

TICE

•TheAxisproductshallbeusedincompliancewithlocallawsandregulations.

•StoretheAxisproductinadryandventilatedenvironment.

•AvoidexposingtheAxisproducttoshocksorheavypressure.

•Donotinstalltheproductonunstablebrackets,surfacesorwalls.

•UseonlyapplicabletoolswheninstallingtheAxisproduct.Usingexcessiveforcewith

powertoolscouldcausedamagetotheproduct.

•Donotusechemicals,causticagents,oraerosolcleaners.

•Useacleanclothdampenedwithpurewaterforcleaning.

•Useonlyaccessoriesthatcomplywithtechnicalspecicationoftheproduct.Thesecanbe

providedbyAxisorathirdparty.

•UseonlysparepartsprovidedbyorrecommendedbyAxis.

•Donotattempttorepairtheproductbyyourself.ContactAxissupportoryourAxis

resellerforservicematters.

•Areadilyandeasilyaccessibledisconnectingdevicemustbeincorporatedintheelectrical

systemofthebuildingforrapidintervention.

•Thisisapermanentlyconnectedequipment(eldwired).Theshort-circuitandovercurrent

protectionisprovidedinthebuildinginstallationanditshallbeofmaximum20A.

Transportation

NO NO

NO

TICE TICE

TICE

•WhentransportingtheAxisproduct,usetheoriginalpackagingorequivalenttoprevent

damagetotheproduct.

6

AXISQ8665–EPTZNetworkCamera

Battery

TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepowersupplyforitsinternal

real-timeclock(RTC).Undernormalconditionsthisbatterywilllastforaminimumofveyears.

LowbatterypoweraffectstheoperationoftheRTC,causingittoresetateverypower-up.When

thebatteryneedsreplacing,alogmessagewillappearintheproduct’sserverreport.Formore

informationabouttheserverreport,seetheproduct´ssetuppagesorcontactAxissupport.

Thebatteryshouldnotbereplacedunlessrequired,butifthebatterydoesneedreplacing,contact

Axissupportatwww.axis.com/techsupforassistance.

WARNING

•Riskofexplosionifthebatteryisincorrectlyreplaced.

•ReplaceonlywithanidenticalbatteryorabatterywhichisrecommendedbyAxis.

•Disposeofusedbatteriesaccordingtolocalregulationsorthebatterymanufacturer's

instructions.

7

ENGLISH

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AXISQ8665–EPTZNetworkCamera

InstallationGuide

ThisInstallationGuideprovidesinstructionsforinstallingAXISQ8665-EPTZNetworkCamera

onyournetwork.Forotheraspectsofusingtheproduct,seetheUserManualavailableat

www.axis.com

ProductVariants

ProductPowervariant

AXISQ8665–E24VAC

120VAC

230VAC

InstallationSteps

1.Makesurethepackagecontents,toolsandothermaterialsnecessaryfortheinstallation

areinorder.Seepage9.

2.Studythehardwareoverview.Seepage10.

3.Studythespecications.Seepage14.

4.Installthehardware.Seepage15.

5.Accesstheproduct.Seepage21.

PackageContents

•AXISQ8665-E

-PTZNetworkCamera

-Baseunit

-Sunshield

•Auxiliaryequipmentforinstallation

•InstallationandManagementSoftwareCD

•Printedmaterials

-InstallationGuide(thisdocument)

-Extraserialnumberlabel(2x)

RequiredHardware(soldseparately)

•AXISWallBracketKorAXISColumnBracketK

9

ENGLISH

AXISQ8665–EPTZNetworkCamera

AXISWallBracketKAXISColumnBracketK

OptionalAccessories

•AXIST95A64CornerBracket

•AXIST95A67PoleBracket

•AXISWasherKitA

•AXIST8604MediaConverterSwitch

•AXIST8640EthernetoverCoaxAdaptorPoE+

Forinformationaboutavailableaccessories,seewww.axis.com

RecommendedTools

•RJ45crimptool

•Ratchetset

•Drillfordrillingholesinmountingsurface

•Loctite®243threadlock

HardwareOverview

•Foranoverviewofthehousingunitseepage12

•Foranoverviewofthebuttonsandconnectorsonthecamera,seepage13

10

AXISQ8665–EPTZNetworkCamera

2

3

1

Sunshield

2

PTZNetworkCamera

3

BaseUnit

11

ENGLISH

AXISQ8665–EPTZNetworkCamera

HousingUnit

4

3

1

2

5

6

1

Sunshield

2

Topcover

3

Protectivewindow

4

Wiper

5

Wipermotor

6

Cameraunit

12

AXISQ8665–EPTZNetworkCamera

CameraUnit

4

1

2

3

5

6

1

RS485/RS422connector

2

Powerconnector

3

Networkconnector

4

StatusindicatorLED

5

microSDmemorycardslot

6

Controlbutton

ConnectorsandButtons

Forspecicationsandoperatingconditions,seepage14.

NetworkConnector

RJ45Ethernetconnector.

NO NO

NO

TICE TICE

TICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnecting

theproducttothenetworkshallbeintendedfortheirspecicuse.Makesurethatthe

networkdevicesareinstalledinaccordancewiththemanufacturer’sinstructions.For

informationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)on

page2.

13

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AXISQ8665–EPTZNetworkCamera

SDCardSlot

NO NO

NO

TICE TICE

TICE

•RiskofdamagetoSDcard.Donotusesharptoolsorexcessiveforcewheninserting

orremovingtheSDcard.

•Riskofdataloss.Topreventdatacorruption,theSDcardshouldbeunmountedbefore

removal.Tounmount,gotoSetup>SystemOptions>Storage>SDCardandclick

Unmount.

ThisproductsupportsmicroSD/microSDHC/microSDXCcard(notincluded).

ForSDcardrecommendations,seewww.axis.com

SupportsmicroSDcardswithupto64GBofstorage.Forbestrecordingperformance,usea

microSDHCormicroSDXCcardwithspeedclass10.

ControlButton

Forlocationofthecontrolbutton,seeHardwareOverviewonpage10.

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage23.

•ConnectingtoanAXISVideoHostingSystemserviceorAXISInternetDynamicDNS

Service.Formoreinformationabouttheseservices,seetheUserManual.

Specications

OperatingConditions

Product

Classication

TemperatureHumidity

AXISQ8665–E

IEC/EN/UL60529

IP66.

NEMA250Type4X

-40°Cto55°C

(-40°Fto131°F)

15to100%RH

(condensing)

De-icing

Theproduct’sautomaticde-icingprocessstartswhentheproductisswitchedonandtheair

temperatureisbelow0°C(32°F).Thede-icingprocessensuresthattheproductworksproperly

evenatlowtemperatures.Thede-icingperiodlastsforamaximumof90minutes.Duringthis

periodthecameraisturnedoff.

14

AXISQ8665–EPTZNetworkCamera

PowerConsumption

ProductInputVoltage

MaxConsumptionTypicalConsumption

AXIS

Q8665–E

24VAC

120VAC

230VAC

55W40W

InstalltheHardware

InstalltheBracket(soldseparately)

Thebracketsaresoldseparately.Seewww.axis.comforinformationonavailablemounting

accessories.

WARNING

Riskofinjury.Makesuretheproductissecuredtothebuildingsurfacebeforeoperation.

Important

•Whenattachingthebrackettoaconcretesurface,usedowelpinswithatractiontorque

ratingof≤300dN.

•Whenattachingthebrackettoametalsurface,usescrewswithadiameterof8mm.

1.Prepareawall,parapetorpoleforinstallingtheselectedbracket.

2.Routethenetworkandpowercablethroughthebracket.Leaveacableslackof

50cm(12in)forconnectiontothebaseunit.

15

ENGLISH

AXISQ8665–EPTZNetworkCamera

3

4

1

2

1

Networkcable

2

Powercable

3

Columnbracket

4

Wallbracket

AttachtheBaseUnittotheBracket

WARNING

Theelectricalconnectionsandconduitinstallationsshallbemadebyacertiedelectrician

andincompliancewithlocalregulations.

1.Removethedesiccantbag,whichisplacedinthebaseunit.

2.Makesurethesealisinposition.

3.Routethepowerandnetworkcablesthroughthebaseunit.

4.Connectthecablestothecableglands.

NO NO

NO

TICE TICE

TICE

Tomaintaintheproduct'sIPratingandreducecablestrain,makesuretotightenthe

cableglandcaps.

5.Topreventthecablesfromslippingout,tightentheglandsafteryouhavepulledthe

cablethroughthem.

16

AXISQ8665–EPTZNetworkCamera

WARNING

24 V AC

Power

Net wor

k

2

7 8

9

6

5

2

3

4

1

Baseunit

2

Networkcable

3

Powercable

4

Seal

5

Wallbracket

6

Columnbracket

7

Powercable

8

Networkcable

9

Gaskets

6.UsingaRJ45crimptool,stripandcrimpthenetworkcableaccordingtothe

manufacturer’sinstructions.

7.Connectthenetworkcabletothenetworkconnectoronthebaseunit.

Note

Tomaketheinstallationeasier,itispossibletoremovethepowerconnectorblockfromthe

circuitboardandmountitwhenthecablesarecorrectlyconnected.

8.Connectthepowercabletothepowerconnectoronthebaseunit.Makesurethe

green/yellowgroundwireisconnectedtothemiddlepin.

17

ENGLISH

AXISQ8665–EPTZNetworkCamera

VIDEO

RS485

G

ND

B

A

1

2

3

4

REL.2

REL.1

ALAR

M

S

F1

F2

N

L

1

2

1

Networkcable

2

Powercables

Important

ThedipswitchesareconguredwiththecorrectPTorPTZprotocolinthefactoryand

mustnotbechanged.

Note

Thebaseunitcanbeattachedtothebracketinfourdifferentpositions.

9.Usethealignmentindicatorstondasuitablepositionthatallowsaccesstothe

congurationboard,whichcanbeopenedforeasyaccesstothenetworkconnector

duringforexampletroubleshooting.

10.Ifthereiscableslackafterthecableshavebeenconnected,loosenthecableglands,

removetheslackandattachthecableglandsagain.

11.Attachthebaseunittothebracket.

12.ApplyLoctite

®

243threadlockeronthescrewsandtightenthescrews(torque4Nm).

18

AXISQ8665–EPTZNetworkCamera

1

2

3

7

5

6

1

2

3

4

5

6

8

1

Baseunit

2

Seal

3

Washer(4x)

4

Alignmentindicator

5

Washer(4x)

6

Screw(4x)

7

Columnbracket

8

Wallbracket

AttachthePan/TiltUnittotheBaseUnit

NO NO

NO

TICE TICE

TICE

Usethealignmentindicatorstoaligntheunits.Incorrectalignmentcouldcausedamage

tocomponents.

Important

•Assembletheproductinanuprightposition.Donotinstalltheproductupsidedown.

•Makesuretoconnectthepan/tiltunitstraightfromaboveasshownintheillustration.

Donottiltitontothebaseunit.

1.Makesurethesealisinposition.

2.Tiltthecamerahousingback.

3.Attachthepan/tiltunittothebaseunitandtightenthescrews(torque4Nm)usingthe

suppliedallenkey.

19

ENGLISH

AXISQ8665–EPTZNetworkCamera

4

6

5

7

1

2

3

1

Pan/tiltunit

2

Congurationboardlid

3

Alignmentindicators

4

Seal

5

Base

6

Washer(4x)

7

Screw(4x)

4.Themechanicalinstallationiscomplete.Toaccessthecameraunit,seesectionAccess

theProductonpage21.Seealsotheproduct’susermanualforinformationonhowto

accessthevideostream.

20

AXISQ8665–EPTZNetworkCamera

AccesstheProduct

UsethetoolsprovidedontheInstallationandManagementSoftwareCDtoassignanIPaddress,

setthepasswordandaccessthevideostream.Thisinformationisalsoavailablefromthesupport

pagesonwww.axis.com/techsup/

PanTiltZoom

CAUTION

Hazardousmovingparts.Keepngersandotherbodypartsawayfromtheproductduring

operation.

ThePTZfunctionalityiscontrolledthroughthenetworkcamera.ThePTZcontrolswillbeavailable

fromtheLiveViewpageinthenetworkcamera’swebpagesafterenablingthePTZfunctionality.

SeetheUserManual,availableatwww.axis.com

AccesstheCameraUnit

ToaccessthecameraunitformountingtheSDcardorresettingthecameratofactorydefault

settings,removethetwoscrewsandopenthetopcover.

21

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AXISQ8665–EPTZNetworkCamera

MountSDCard

1.Removethepowercable,thenetworkcableandtheRX/TXcable.

2.Removethefourscrews.

3

1

4

2

1

Screw

2

Powercable

3

RX/TXcable

4

Networkcable

3.LiftthecameraincludingthebracketandinserttheSDcard.

5

6

5

Bracket

6

SDcard

22

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