Axis Communications Q1615-E User manual

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AXISQ1615-ENetworkCamera
UserManual
AboutthisDocument
ThismanualisintendedforadministratorsandusersoftheAXIS
Q1615-ENetworkCamera,andisapplicabletormware5.5and
later.Itincludesinstructionsforusingandmanagingtheproducton
yournetwork.Previousexperienceofnetworkingwillbeofusewhen
usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebenecial,fordevelopingshellscriptsandapplications.
LaterversionsofthisdocumentwillbepostedtotheAxiswebsite,
asrequired.Seealsotheproduct’sonlinehelp,availableviathe
web-basedinterface.
LegalConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
TM
isa
certicationmarkoftheUPnP
TM
ImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage3.
RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Usinganunshieldednetworkcable(UTP)Thisequipmenthas
beentestedusinganunshieldednetworkcable(UTP)andfoundto
complywiththelimitsforaClassAdigitaldevice,pursuanttopart
15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferencewhentheequipmentis
operatedinacommercialenvironment.Thisequipmentgenerates,
uses,andcanradiateradiofrequencyenergyand,ifnotinstalledand
usedinaccordancewiththeinstructionmanual,maycauseharmful
interferencetoradiocommunications.Operationofthisequipmentina
residentialareaislikelytocauseharmfulinterferenceinwhichcase
theuserwillberequiredtocorrecttheinterferenceathisownexpense.
Usingashieldednetworkcable(STP)Thisequipmenthasalso
beentestedusingashieldednetworkcable(STP)andfoundtocomply
withthelimitsforaClassBdigitaldevice,pursuanttopart15ofthe
FCCRules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.This
equipmentgenerates,usesandcanradiateradiofrequencyenergyand,
ifnotinstalledandusedinaccordancewiththeinstructions,maycause
harmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.If
thisequipmentdoescauseharmfulinterferencetoradioortelevision
reception,whichcanbedeterminedbyturningtheequipmentoffand
on,theuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefollowingmeasures:
Reorientorrelocatethereceivingantenna.
Increasetheseparationbetweentheequipmentandreceiver.
Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Tobeusedinaresidentialareaorademandingelectricalenvironment,
theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.
Canada
ThisClassBdigitalapparatuscomplieswithCanadianICES-003.The
productshallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.
CetappareilnumériquedelaclasseBestconfomeàlanorme
NMB-003duCanada.Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
Japan
B
で使この
やテ使用
を引書に
取り本製ドネ
(STP)を使してしてさい
切に地しださ
Korea
정용(B)자파기로
사용하는것을으로,모든지역에서용할
.적절접지STP(shieldedtwistedpair)케이
사용품을하십.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.Ifitsconnectingcablesareroutedoutdoors,
theproductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
ThisproductcomplieswithIEC/EN/UL60950-1an-
dIEC/EN/UL60950-22,SafetyofInformationTechnologyEquipment.
Theproductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotherappropriatemethod.
Battery
TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
WARNING
Riskofexplosionifthebatteryisincorrectlyreplaced.
Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:+46462721800
Fax:+4646136130
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
downloaduserdocumentationandsoftwareupdates
ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
chatwithAxissupportstaff(selectedcountriesonly)
visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.
AXISQ1615-ENetworkCamera
TableofContents
HardwareOverview..........................................6
ConnectorsandButtons..........................................8
LEDIndicators..................................................9
StatusLEDBehaviorforFocusAssistant.............................10
BuzzerSignalforFocusAssistant...................................10
StatusLEDBehaviorandBuzzerSignalforLevellingAssistant...........10
ReplacetheLens................................................10
AccesstheProduct..........................................12
AccessfromaBrowser...........................................12
AccessfromtheInternet..........................................12
SettheRootPassword...........................................12
TheLiveViewPage..............................................13
MediaStreams.............................................17
HowtoStreamH.264............................................17
MJPEG........................................................17
AXISMediaControl(AMC)........................................17
AlternativeMethodsofAccessingtheVideoStream....................18
AccessAudioStreams............................................19
SetUptheProduct..........................................20
BasicSetup....................................................20
AdjustFocus...................................................20
FocusAssistant.................................................21
VideoandAudio............................................22
VideoStream...................................................22
StreamProles.................................................23
CameraSettings................................................24
ViewArea.....................................................27
Overlay........................................................28
PrivacyMask...................................................30
Focus.........................................................30
AudioSettings..................................................30
AudioClips....................................................32
ConguretheLiveViewPage.................................33
PTZ(PanTiltZoom).........................................35
PresetPositions.................................................35
GuardTour.....................................................35
Advanced......................................................36
ControlQueue..................................................36
Detectors..................................................38
CameraTampering..............................................38
MotionDetection...............................................38
AudioDetection................................................40
Applications...............................................41
ApplicationLicenses.............................................41
InstallApplication...............................................41
ApplicationConsiderations........................................41
Events....................................................43
ConvertEventTypestoActionRules................................43
SetUpActionRules.............................................43
AddRecipients..................................................44
CreateSchedules................................................44
SetUpRecurrences..............................................45
Recordings.................................................46
RecordingList..................................................46
ContinuousRecording............................................46
Languages.................................................48
SystemOptions.............................................49
Security.......................................................49
Date&Time....................................................51
Network.......................................................52
Storage.......................................................57
4
AXISQ1615-ENetworkCamera
TableofContents
Ports&Devices.................................................58
Maintenance...................................................58
Support.......................................................59
Advanced......................................................59
ResettoFactoryDefaultSettings...................................60
Troubleshooting............................................61
ChecktheFirmware.............................................61
UpgradetheFirmware...........................................61
Symptoms,PossibleCausesandRemedialActions.....................62
TechnicalSpecications......................................65
Connectors....................................................68
PerformanceConsiderations.......................................69
5
AXISQ1615-ENetworkCamera
HardwareOverview
HardwareOverview
1
2
3
4
5
6
7
8
9
10
11
12 13 14 15 16
1.
StatusLEDindicator
2.
Zoompuller
3.
Lockscrewforfocusring
4.
Focusring
5.
I/Oconnector
6.
Irisconnector
7.
Powerconnector*
8.
PowerLEDindicator
9.
NetworkLEDindicator
10.
RS485/RS422connector
11.
Networkconnector(PoE)
12.
Controlbutton(1)
13.
Functionbutton(2)
14.
microSDCardslot
15.
Audioin
16.
Audioout
*NotusedforpoweringofAXISQ1615-E.AXISQ1615-EispoweredbyPoE.
6
AXISQ1615-ENetworkCamera
HardwareOverview
1
15
14
13
12
11
10
2
3
4
5
6
7
8
9
1.
Sunshieldadjustmentscrew(2x)
2.
Sunshield
3.
Productnumber(P/N)&Serialnumber(S/N).Theserialnumbermayberequiredduringinstallation.
4.
TopCover
5.
De-humidifyingmembrane.Donotremove!
6.
Networkcamera
7.
Safetywiretab
8.
Cableholeswithcablegland
9.
Bottomcoverscrews(4x)
10.
Cablecover
11.
Cablecoverscrews(2x)
12.
Networkconnector
13.
Bottomcover
14.
Heater.Caution! Caution!
Caution!
Maybehot.
15.
Heater.Caution! Caution!
Caution!
Maybehot.
1
2
3
4
5
1.
Networkcable(routethroughwallbracket)
7
AXISQ1615-ENetworkCamera
HardwareOverview
2.
Bottomcover
3.
Bottomcoverscrews(4x)
4.
Bracketadjustmentscrew
5.
Wallmount
ConnectorsandButtons
Fortechnicalspecications,seepage65.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO NO
NO
TICE TICE
TICE
Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheproductistobeused,ashieldednetwork
cable(STP)maybeappropriateorrequired.Allcablesconnectingtheproducttothenetworkandthatareroutedoutdoors
orindemandingelectricalenvironmentsshallbeintendedfortheirspecicuse.Makesurethatthenetworkdevices
areinstalledinaccordancewiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirements,see
ElectromagneticCompatibility(EMC)onpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
DigitaloutputForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
DigitalinputAnalarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).
Note
TheI/Oconnectorisconnectedtothehousing(fan/heater)ondelivery.Inthecaseofafanorheatererror,aninputsignal
willbetriggeredinthecamera.Setupanactionruleinthecameratocongurewhichactionthesignalshalltrigger.For
informationabouteventsandactionrules,seeEventsonpage43.
AudioConnector
TheAxisproducthasthefollowingaudioconnectors:
Audioin(pink)3.5mminputforamonomicrophone,oraline-inmonosignal.
Audioout(green)3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.
RS485/RS422Connector
TwoterminalblocksforRS485/RS422serialinterfaceusedtocontrolauxiliaryequipmentsuchasPTZdevices.
SDCardSlot
AmicroSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnical
Specicationsonpage65.
NO NO
NO
TICE TICE
TICE
Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System
Options>Storage>SDCardandclickUnmount.
8
AXISQ1615-ENetworkCamera
HardwareOverview
Note
ForSDcardrecommendationsseewww.axis.com
ControlButton
Thecontrolbuttonisusedfor:
Resettingtheproducttofactorydefaultsettings.Seepage60.
ConnectingtoanAXISVideoHostingSystemservice.Seepage53.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
ConnectingtoAXISInternetDynamicDNSService.Seepage53.Toconnect,pressandholdthebuttonforabout3seconds.
FunctionButton
Thefunctionbuttonhasmultiplefunctions:
LevellingassistantThisfunctionhelpstoensurethecameraislevel.Pressthebuttonforabout3secondstostartthe
levellingassistantandpressagaintostopthelevelingassistant.ThestatusLED(seepage10)andbuzzersignal(seepage
10)assistlevellingofthecamera.Thecameraislevelwhenthebuzzerbeepscontinuously.
FocusassistantThisfunctionisusedforenablingtheFocusAssistant.Toenablethefocusassistant,pressandvery
quicklyreleasethebutton.Pressagaintostopthefocusassistant.Formoreinformation,seetheInstallationGuide.
LEDIndicators
LED
Color
Indication
Green
Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.
Amber
Steadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.
Network
UnlitNonetworkconnection.
GreenSteadygreenfornormaloperation.
Amber
Steadyduringstartupandwhenrestoringsettings.
Status
Red
Slowashforfailedupgrade.
Green
Normaloperation.
Power
Amber
Flashesgreen/amberduringrmwareupgrade.
Note
TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
TheStatusLEDcanbeconguredtoashwhileaneventisactive.
TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
ThePowerLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
TheNetworkLEDcanbedisabledsothatitdoesnotashwhenthereisnetworktrafc.Tocongure,gotoSetup>System
Options>Ports&Devices>LED.Seetheonlinehelpformoreinformation.
9
AXISQ1615-ENetworkCamera
HardwareOverview
LED
Color
Indication
Green
Normaloperation. Housing
(fanandheater)
Flashing
green
Singleash:Heatererror
Doubleash:Fanerror
Tripleash:Generalerror
Alarmeventswillbetriggeredthroughthecamera’sinputport.
ContactyourAxisresellerforinformationaboutsparepartsandtroubleshooting.
Note
ThisstatusLEDreferredtointhetableaboveislocatedinthehousing.
StatusLEDBehaviorforFocusAssistant
Color
Indication
Green
FocusAssistantisenabled
Thelensisoptimallyadjusted
AmberThecamerahasbeenmoved,oranobjecthasbeeninsertedinfrontofthelens.Exitandrestartthe
FocusAssistant.
Thelensislessoptimallyadjusted.
RedThecamerahasbeenmoved,oranobjecthasbeeninsertedinfrontofthelens.Exitandrestartthe
FocusAssistant.
Thelensispoorlyadjusted.
BuzzerSignalforFocusAssistant
BuzzerLens
Fastinterval
Optimallyadjusted
MediumintervalLessoptimallyadjusted
Slowinterval
Poorlyadjusted
StatusLEDBehaviorandBuzzerSignalforLevellingAssistant
ForinformationontheFunctionbuttonusedforlevellingthecamera,seeConnectorsandButtons.
Color
Buzzer
Cameraposition
Fixedgreen
Continuousbeep
Level
FlashinggreenFastintervalAlmostlevel
FlashingorangeMediumintervalNotlevel
Flashingred
Slowinterval
Farfromlevel
ReplacetheLens
ItispossibletouseoptionallensesfortheAxisproduct.
Toreplacethelens:
1.Disconnecttheiriscable.
10
AXISQ1615-ENetworkCamera
HardwareOverview
2.Unscrewthestandardlens.
3.Attachandscrewonthenewlens.
Tochangetheirisconguration:
1.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowsthecurrentcongurediristype.
2.ClickEdit.
3.Selecttheinstalledirislensfromthedrop-downlistandclickOK.
TochangetheiriscongurationforP-irislensesnotlistedinthedrop-downlist:
1.Downloadtheiriscongurationlefromwww.axis.com
2.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowsthecurrentcongurediristype.
3.InIrisconguration:ClickEdit.
4.GototheUploadtab.
5.ClickBrowseandselectthecongurationle.
6.ClickUpload.TheinstalledirislensshouldnowbeincludedintheIrisSelectiondrop-downlist.
7.Selecttheinstalledirislensfromthedrop-downlistandclickOK.
Note
IfyouselectaDCiriscongurationleforaP-irislens,anerrormessagewillappearbelowtheiriscongurationtypeinthe
CameraSettingspage.ForcustomDCIrislenses,selectGenericDCIrisoption.
Thereisnoneedtorestarttheproductafterchangingthelens.However,theproductmustberestartedifyouare
interchangingbetweenaP-iris,DC-Irisorxed/manualirislens.Inordertosetthefocusandpositionthelens,the
productmustbeconnectedtothenetwork.
11
AXISQ1615-ENetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecicationsonpage65.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensed
copies.
Note
QuickTime
TM
isalsosupportedforviewingH.264streamsandforaudio.
Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma
Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage12.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage54.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
12
AXISQ1615-ENetworkCamera
AccesstheProduct
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage49.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage60.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
SetPowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage60)
orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
CongureCaptureMode
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Thecapturemodesettingalso
affectsthecamera’sangleofview.
Selectthedesiredcapturemodefromthedrop-downlistandclickOK.
SeealsoCaptureModeonpage24.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPage
ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.
ClickWDRontoenableWDRinintensebacklightconditions.ClickWDRofftodisableWDRinlowlight
conditionsforoptimalexposure.
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AXISQ1615-ENetworkCamera
AccesstheProduct
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow
tocongurestreamproles,seepage23.
ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowto
enableandcongureoutputbuttons,seepage34.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation
abouthowtoenableandcongureoutputbuttons,seepage34.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto
congureandenablethebutton,seeManualTriggeronpage14.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhenthe
AXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>ActionButtons.
TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe
audioclipandclickthePlaybutton.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage43.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage17formore
information.Thetoolbardisplaysthefollowingbuttons:
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AXISQ1615-ENetworkCamera
AccesstheProduct
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioControls
AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.
SpeakerbuttonClicktoturnthespeakersonoroff.
MicrophonebuttonClicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.
Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlpanel:
Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.
Togglemode:Clickoncetoswitchbetweentalkingandlistening.
Simplexspeakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio
transmission.
PTZControls
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewareaorifaPTZdriverhasbeenuploaded.For
moreinformationonviewareas,seeViewAreaonpage27.Formoreinformationonhowtouploadadriver,see.To
switchbetweenthetwooptionssee.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode
buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding
theareatobemagnied.Tozoomout,rotatethemousewheel.
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AXISQ1615-ENetworkCamera
AccesstheProduct
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage36.
Toviewaspecicviewareaorpresetposition,selectitfromtheSourcelist.
FocusbarClickonapositiononthefocusbartosetthefocusposition.Thiswill
disabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichis
openedbyclickingtheCtrlpanelbutton(seeabove).
IrisbarClickonapositionontheirisbartochangethedegreetowhichtheirisis
opened.Thiswilldisabletheproduct’sautoiris.Tore-enable,usethePTZcontrolpanel
whichisopenedbyclickingtheCtrlpanelbutton(seeabove).
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage36.
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AXISQ1615-ENetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTP
Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeframesaredropped.
RTPoverRTSP
Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTP
Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof10
simultaneousunicastconnections.
MulticastRTP
Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof10
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
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AXISQ1615-ENetworkCamera
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
WindowsControlPanel(fromtheStartscreenorStartmenu)
Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection
tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISQ1615-ENetworkCamera
MediaStreams
Note
<ip>=IPaddess
TheAxisproductsupportsQuickTime6.5.1andlater.
QuickTimemayaddlatencytothevideostream.
ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer
WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
supportsG.711andAACaudioencoding.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
TheJavaappletsupportssimplexaudiowithG.71 1encoding.
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AXISQ1615-ENetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.
Administratorshaveunrestrictedaccesstoallsettings.
OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp
.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage49.
2.TCP/IP.Seepage52.
3.Date&Time.Seepage51.
4.VideoStream.Seepage22.
5.Focus.Seepage30
6.AudioSettings.Seepage30.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
AdjustFocus
Toadjustthezoomandfocusfollowtheseinstructions:
Note
SetfocusaspreciselyaspossiblewiththefocusringorFocusAssistantbeforestartingautomaticnetuning.Using
thefocusringnormallygivesthebestresult.
Theirisshouldalwaysbeopenedtoitsmaximumwhilefocusing.Thisgivesthesmallestdepthofeldandthusthe
bestconditionsforcorrectfocusing.
1.Opentheproduct’shomepageandgotoSetup>BasicSetup>Focus.
2.UndertheBasictab,clickOpeniris.Ifthebuttonisinactivetheirisisalreadyopen.
3.Iffocushasbeensetbefore,clickResettoresetthebackfocus.
4.Loosenthezoompullerandthelockscrewforthefocusring(seeHardwareOverviewonpage6)onthelensbyturning
themcounter-clockwise.Movethezoompullerandthefocusringtosetzoomandfocusandcheckthequalityofthe
imageintheimagewindow.Ifthecameraismountedsothatyoucannotlookattheimageandmovethezoompullerand
thefocusringatthesametime,usetheFocusAssistantinstead.SeeFocusAssistantonpage21.
5.Re-tightenthezoompullerandthelockscrewforthefocusring.
6.OntheFocuspage,clickFine-tunefocusautomaticallyandwaituntilautomaticnetuningiscompleted.
7.ClickEnableiris.Ifthebuttonisinactivetheirisisalreadyenabled.
8.Ifneeded,makefurtheradjustmentsundertheAdvancedtab.Seetheonlinehelpformoreinformation.
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