Epson WorkForce ES-65WR User guide

ES-50/ES-60W/ES-55R/ES-65WR

User's Guide

3

Contents

ES-50/ES-60W/ES-55R/ES-65WR User's Guide......................................................................................... 7

Scanner Basics............................................................................................................................................ 8

Scanner Parts Locations ...................................................................................................................... 8

Scanner Parts.................................................................................................................................. 8

Scanner Buttons and Lights............................................................................................................. 9

User Replaceable Epson Scanner Accessories ............................................................................ 10

Changing the Power Save Settings.................................................................................................... 10

Charging the Battery (ES-60W/ES-65WR)......................................................................................... 12

Loading Originals...................................................................................................................................... 13

Loading Originals in the Input Slot...................................................................................................... 13

Original Document Specifications ...................................................................................................... 20

Receipt Specifications........................................................................................................................ 21

Special Original Specifications ........................................................................................................... 22

Plastic Card Specifications................................................................................................................. 22

Wi-Fi Networking ....................................................................................................................................... 23

Network Security Recommendations ................................................................................................. 23

Connecting to an Existing Wi-Fi Network .......................................................................................... 24

Manually Connecting to a Wi-Fi Network....................................................................................... 25

Wi-Fi Protected Setup (WPS) ........................................................................................................ 25

Using WPS to Connect to a Network......................................................................................... 25

Using WPS PIN Mode to Connect to a Network........................................................................ 26

Direct Wi-Fi Mode Setup .................................................................................................................... 27

Enabling a Direct Wi-Fi Connection............................................................................................... 28

Disabling Wi-Fi .............................................................................................................................. 28

Restoring Default Network Settings............................................................................................... 28

Epson DocumentScan App for iOS/Android....................................................................................... 29

Scanning .................................................................................................................................................... 30

Scanning a Document in Epson ScanSmart....................................................................................... 30

Saving a Scan ............................................................................................................................... 33

Attaching a Scan to E-mail ............................................................................................................ 34

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Sending a Scan to a Cloud Service ............................................................................................... 35

Printing a Scan .............................................................................................................................. 36

Saving a Scan as a Microsoft Office Format File ........................................................................... 38

Selecting Epson ScanSmart Settings................................................................................................. 39

Changing the Scanner................................................................................................................... 39

Changing the Scan Settings .......................................................................................................... 41

Changing the File Name Settings .................................................................................................. 43

Changing the Save Settings .......................................................................................................... 44

Save Settings ................................................................................................................................ 46

Customizing Action Icons .............................................................................................................. 47

Scanning Using Receipt Manager...................................................................................................... 49

Starting a Free Trial (ES-50/ES-60W) ........................................................................................... 49

Hiding the Receipt Manager Trial Icons .................................................................................... 54

Activating Receipt Manager (ES-50/ES-60W) ............................................................................... 55

Scanning Receipts and Using Receipt Manager ........................................................................... 59

Exporting Receipts to QuickBooks Online ................................................................................ 62

Exporting Receipts to QuickBooks Desktop.............................................................................. 63

Saving or Exporting Receipts to Quicken.................................................................................. 63

Saving Receipt Data as a TurboTax File................................................................................... 64

Saving Receipt Data as a CSV File........................................................................................... 65

Scanning Receipts as an Image File......................................................................................... 65

Selecting Receipt Manager Settings .................................................................................................. 66

Exporting or Importing the Receipt Database ................................................................................ 66

Changing Column Settings............................................................................................................ 67

Changing Currency and Language Settings.................................................................................. 68

Importing Categories from QuickBooks Desktop or Quicken......................................................... 70

Scan Resolution Guidelines ............................................................................................................... 72

Cleaning and Transporting Your Scanner............................................................................................... 74

Cleaning Your Scanner ...................................................................................................................... 74

Cleaning Inside Your Scanner............................................................................................................ 74

Calibrating Your Scanner ................................................................................................................... 76

Transporting Your Scanner ................................................................................................................ 77

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Solving Problems ...................................................................................................................................... 78

Scanner Light Status.......................................................................................................................... 78

Solving Scanning Problems ............................................................................................................... 81

Scanner Does Not Turn On or Off or Turns Off Unexpectedly ....................................................... 82

Scanner Button Does Not Start Scanning...................................................................................... 83

Scanning Software Does Not Operate Correctly ........................................................................... 83

Original Feeds Incorrectly in Scanner............................................................................................ 84

Original Jams in Scanner............................................................................................................... 85

Scanning is Slow ........................................................................................................................... 86

Cannot Send Scans to a Cloud Service......................................................................................... 86

Solving Network Scanning Problems ................................................................................................. 86

Cannot Scan Over a Network ........................................................................................................ 87

Scanner Cannot Connect to a Wireless Router ............................................................................. 87

Solving Scanned Image Quality Problems ......................................................................................... 89

Back of Original Image Appears in Scanned Image ...................................................................... 89

Scanned Characters are Blurry ..................................................................................................... 89

Characters are not Recognized During Conversion to Editable Text (OCR) ................................. 90

Ripple Patterns Appear in an Image .............................................................................................. 91

Spots or Lines Appear in All Scanned Images............................................................................... 91

Straight Lines in an Image Appear Crooked .................................................................................. 91

Scanned Image is Cropped ........................................................................................................... 91

Resetting the Epson Scan 2 Settings ............................................................................................ 92

Solving Receipt Manager Problems ................................................................................................... 92

Cannot Access an Accounting Service.......................................................................................... 93

Cannot Import Receipt Database .................................................................................................. 93

License Key is Disabled................................................................................................................. 93

Uninstall Your Scanner Software........................................................................................................ 93

Uninstalling Scanner Software - Windows..................................................................................... 94

Uninstalling Scanner Software - Mac............................................................................................. 94

Where to Get Help.............................................................................................................................. 95

Technical Specifications .......................................................................................................................... 97

Windows System Requirements ........................................................................................................ 97

Mac System Requirements ................................................................................................................ 97

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General Specifications ....................................................................................................................... 98

Dimension Specifications ................................................................................................................... 99

Electrical Specifications ................................................................................................................... 100

Environmental Specifications ........................................................................................................... 101

Network Interface Specifications (ES-60W/ES-65WR) .................................................................... 101

Safety and Approvals Specifications ................................................................................................ 102

Notices ..................................................................................................................................................... 104

Important Safety Instructions............................................................................................................ 104

Battery Safety Instructions (ES-60W/ES-65WR).............................................................................. 106

Restrictions on Copying ................................................................................................................... 106

Default Delay Times for Power Management for Epson Products.................................................... 107

Binding Arbitration and Class Waiver ............................................................................................... 107

Trademarks...................................................................................................................................... 110

Copyright Notice............................................................................................................................... 111

libTIFF Software Acknowledgment.............................................................................................. 111

A Note Concerning Responsible Use of Copyrighted Materials................................................... 112

Copyright Attribution.................................................................................................................... 112

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ES-50/ES-60W/ES-55R/ES-65WR User 's Guide

Welcome to the ES-50/ES-60W/ES-55R/ES-65WR User's Guide.

For a printable PDF copy of this guide, click here.

8

Scanner Basics

See these sections to learn about the basic features of your scanner.

Scanner Parts Locations

Changing the Power Save Settings

Charging the Battery (ES-60W/ES-65WR)

Scanner Parts Locations

See these sections to identify the parts on your scanner.

Scanner Parts

Scanner Buttons and Lights

User Replaceable Epson Scanner Accessories

Parent topic: Scanner Basics

Scanner Parts

Note: The illustrations show the ES-50/ES-55R, but the parts are the same for the ES-60W/ES-65WR.

1 Input slot

2 Loophole

3 USB port

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Parent topic: Scanner Parts Locations

Scanner Buttons and Lights

ES-50/ES-55R

1 start button

2

automatic feeding mode light

3 Ready light

ES-60W/ES-65WR

10

1 start button

2

automatic feeding mode light

3 Ready light

4

Wi-Fi light

5

Wi-Fi AP light

6

battery light

7 Error status light

8

Wi-Fi switch

9 Wi-Fi connect button

10

power switch

Parent topic: Scanner Parts Locations

User Replaceable Epson Scanner Accessories

You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or

epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller.

To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Part Part number

Carrier sheet for portable scanners B12B819451

Maintenance sheet kit 2 B12B819481

Parent topic: Scanner Parts Locations

Changing the Power Save Settings

You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode

and turns off automatically.

1. Do one of the following to access the Epson Scan 2 Utility:

• Windows 10: Click and select EPSON > Epson Scan 2 Utility.

• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.

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• Windows (other versions): Click or Start, and select All Programs or Programs. Select

EPSON > Epson Scan 2 Utility.

• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2

Utility.

2. Click the Power Save tab.

3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting.

4. Select a power off timer setting for the Battery or USB power setting (ES-60W/ES-65WR).

5. Click Set.

6. Close the Epson Scan 2 Utility.

Parent topic: Scanner Basics

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Charging the Battery (ES-60W/ES-65WR)

The scanner runs on battery power when it is not connected to the computer with a USB cable, or if it is

connected via Wi-Fi. You can charge the battery from a computer with a USB connection to the scanner.

1. Make sure that the computer is turned on and not in sleep mode.

2. Connect the scanner to the computer using the micro USB cable that came with the scanner.

3. Slide the power switch to turn on the scanner.

The battery light flashes and shows the battery level while the battery is charging. When charging

is complete, the battery level is shown as full. If the scanner is off when charging completes, the

battery light turns off.

Note: The battery takes about 3.5 hours to fully charge. Charging times increase if the scanner is on

during the charging process.

Parent topic: Scanner Basics

13

Loading Originals

Follow the instructions here to load your originals into the scanner.

Loading Originals in the Input Slot

Original Document Specifications

Receipt Specifications

Special Original Specifications

Plastic Card Specifications

Loading Originals in the Input Slot

You can load an original that meets the document specifications in the input slot.

Caution: Do not load photos, or valuable original documents or artwork, directly into the scanner. This

may wrinkle or damage the original.

Note: The illustrations show the ES-50/ES-55R model, but the steps are the same for the ES-60W/ES-

65WR.

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• For standard size originals, slide your original into the input slot against the left side as shown until it

meets resistance. Make sure the printed side is faceup and top edge first.

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• For longer originals, slide your original into the input slot against the left side as shown until it meets

resistance. Make sure the printed side is faceup and top edge first. Set the paper size in the scanning

program and support the original as it enters into and ejects from the scanner.

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• For receipts, support the original by hand and load it into the input slot against the left side as shown

until it meets resistance. Make sure the printed side is faceup and top edge first.

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• For envelopes, slide the original into the input slot against the left side as shown until it meets

resistance. Make sure the printed side is faceup and the flap is facing as shown. For envelopes with

the flap on the shorter side, load the envelope with the flap side last.

Caution: Do not load envelopes with adhesives on them.

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• For plastic cards, load the card horizontally into the input slot against the left side as shown until it

meets resistance. Make sure the printed side is faceup.

Caution: Do not load plastic cards vertically or at an angle.

• For irregularly shaped originals, use an optional carrier sheet (part number B12B819451). Make sure

the illustration on the front edge of the carrier sheet is faceup with the original faceup against the left

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side. Slide the carrier sheet top edge first into the input slot against the left side as shown until it meets

resistance.

Note: Only use the carrier sheet designed for your scanner. If the carrier sheet is scratched or has

been scanned more than 3,000 times, stop using it and obtain a new one.

Parent topic: Loading Originals

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Related references

Original Document Specifications

Receipt Specifications

Special Original Specifications

Plastic Card Specifications

User Replaceable Epson Scanner Accessories

Original Document Specifications

You can load original documents that meet these specifications in your scanner.

Note: To scan delicate originals or originals that are easily wrinkled, use an optional carrier sheet (part

number B12B819451).

Paper type Paper size Paper weight

Plain paper

Fine paper

Recycled paper

Letter (8.5 × 11 inches [216 × 279 mm]) 9 to 72 lb (35 to 270 g/m²)

Legal (8.5 × 14 inches [216 × 356 mm])

A4 (8.3 × 11.7 inches [210 × 297 mm])

A5 (5.8 × 8.2 inches [148 × 210 mm])

B5 (7.2 × 10.1 inches [182 × 257 mm])

B6 (5 × 7.2 inches [128 × 182 mm])

A6 (4.1 × 5.8 inches [105 × 148 mm])

A7 (2.9 × 4.1 inches [74 × 105 mm])

A8 (2.1 × 2.9 inches [52 × 74 mm])

12 to 72 lb

(46 to 270 g/m²)

Long paper Width: 2.0 to 8.5 inches (50.8 to 216 mm)

Height: 2.0 to 72 inches (50.8 to 1828.8

mm)

9 to 72 lb (35 to 270 g/m²)

Postcards 3.9 × 5.8 inches (100 × 148 mm) 9 to 72 lb (35 to 270 g/m²)

Paper business cards 2.1 × 3.4 inches (55 × 89 mm) 12 to 72 lb

(46 to 270 g/m²)

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